Is parking available at the property?

Self parking is available on-site for a fee of EUR 20 per day. Limited parking is provided, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 13 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

The property is located in Bellavista-La Palmera, Seville, just a 4-minute drive from the Royal Alcázar of Seville and 10 minutes from Seville Cathedral. It is also 2.1 miles from Plaza de España and 3 miles from Plaza de Armas Shopping Center.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available. The pool is open from May to September and is not heated.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is recommended to contact the property directly for any specific requests regarding additional sleeping arrangements.

Eurostars Al-Ándalus Palace Hotel in Seville

Average nightly price at Eurostars Al-Ándalus Palace by month, last 12 months (USD)
Month	Average price
January	US$103
February	US$107
March	US$112
April	US$352
May	US$130
June	US$122
July	US$81
September	US$133
October	US$139
November	US$111
December	US$98

What guests think

Across recent reviews, Eurostars Al-Ándalus Palace stands out for its spacious layout, generous breakfast, and large pool and gardens, while feedback is mixed about room upkeep, bar/dinner value, and a location set away from Seville’s center.

Many guests praise friendly, helpful staff, though several report rude or unresponsive front desk interactions and uneven housekeeping. Rooms are generally spacious and comfortable but feel dated, with intermittent A/C or heating control, basic in-room amenities, noise between rooms, and occasional maintenance issues. The pool and outdoor areas are a highlight, yet opening times can be late or seasonal, the gym is small, and on-site parking is typically paid. Overall, it suits travelers who value ample space and leisure facilities over a boutique vibe.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Resort-style property with a large pool and gardens, on-site bars/restaurants and paid parking. Gym is limited and pool hours can be late or seasonal.

Related guest reviews

8

Vivek

22 May 2025

·

Stayed 8 nights

The property is very conveniently located for access to the town and other major landmarks. Breakfast buffet is one of the best that I have had in Seville and the pool side also has an amazing side kitchen and a bar. Very disappointed with the Gym (practically nothing). However the beds are super comfortable and the hotel has a big sit out near the reception. Overall a very decent turnout !

10

Kim

17 Jul 2024

·

Stayed 7 nights

Good dining options and a superb breakfast, staff are helpful and friendly. Comfortable beds and very clean. Downside terraces are small square concrete boxes and not worth the trouble or cost. Pool doesn’t open until 11am which is a little odd for a resort.

10

Bouchra

25 Aug 2024

·

Stayed 2 nights

Nice hotel with swimming pool and gardens. The buffet breakfast has access to the garden so you can have your breakfast outdoor which is a nice touch. They also have in house holistic massage (which i booked in the same day and it was a nice experience) It's close to bus stops if you want to use public transport which is very cheap if you buy the bus pass card. The staff are very friendly and helpful, we had an issue and within 5 minutes they resolved it. Overall happy and will go back if I visit Sevilla again.

8

GERALD

3 Apr 2024

·

Stayed 2 nights

Hôtel 4 étoile mais qui ne les mérite pas. Il s’agit plutôt d’un trois étoiles. Point positif: chambre très propre et spacieuse pour la ville de Séville et calme et très facile de se garer. Point négatif: literie convenable sans plus. La piscine n’était pas accessible et la Clim non fonctionnelle étant donné que cette partie est en rénovation. Question petit déjeuner le niveau est loin d’être un 4 étoiles!!!! Oui il y a du choix mais la qualité n’est pas présente. Tout ce qui est préparé n’est pas bon et fait vraiment industriel (beignet, croissant) même le jambon est vraiment moyen alors que durant mes 15 jours en Andalousie dans la plupart des hôtel nous avions de la charcuterie de qualité. En un mot hôtel parfait pour une nuit sinon passez votre chemin Point

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10

Rozerin

5 Jun 2024

·

Stayed 3 nights

Amazing outdoor pool area and breakfast. 10/10 stay overall.

6

Huey

5 Apr 2025

·

Stayed 3 nights

Huge property but disappointed in amenities. Pool was closed and small fitness room. Staff were adequate but not outstanding in service. Rooms were clean and comfortable

10

andrew

21 Aug 2025

·

Stayed 1 night

Stayed here many times and always enjoy the large garden and pool which you don’t get often in Seville.

8

Ian

27 Oct 2025

·

Stayed 1 night

Nice hotel in a decent location. Big place that was well run and in good condition. Bar and restaurant very nice as is the pool and surrounding area. Room was hot and could not get A/C to work, also very disappointing that there was no kettle or coffee machine as well as no complimentary water or anything like that.

6

Helen

26 May 2024

·

Stayed 3 nights

A little further out of town than thought Large comfortable rooms Food was a little weird One very disappointing point - pool not open till midday , even when it is 30/35 degrees As a swimmer, this is the very first hotel I have visited in the world that does not open its pool till so late.

8

Dorthe

6 Aug 2024

·

Stayed 7 nights

We really enjoyed our stay. A great place. The hotel is a bit older, and could probably use some updates. That being said it is very clean and comfortable. Everyone we dealt with were super friendly and helpful. The breakfast buffet was outstanding and awesome every day. The pool restaurant was also outstanding, food and service both. We tried the evening buffet and it was not great, we were disappointed as it was not what we expected for the price. Also one small thing we would say that was not so great was the little refrigerator in the room, it barely cooled at all, only a tiny bit. Overall we would still certainly recommend this place, and would definitely stay there again.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is mixed: many found rooms and public areas very clean, but several reported issues such as dirty linens, odors, ants, or poorly cleaned bathrooms.

Related guest reviews

6

Ksenia

9 Oct 2025

·

Stayed 2 nights

Location is a bit far from the centre but we walked the 2/3 km so not bad. It's a convention centre, so be prepared for that. It's massive and filled with business people. It was a decent room, although it's quite need of an upgrade since, especially the balcony - it's used for business people. Breakfast was pretty good and has a big selection with a small portion of gluten free options. There were ants all over our room floor when we arrived. Otherwise, staff very kind.

4

Ruben

6 Jul 2025

·

Stayed 1 night

Our room 1232 smelled like mold

2

Javier Díaz

23 Nov 2025

·

Stayed 1 night

Nos dieron una habitación que estaba ocupada por otras personas. La segunda que nos asignaron estaba sucia. Un desastre total. No volvería jamás ni lo recomiendo.

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8

Tobias

5 Sept 2024

·

Stayed 5 nights

Ants in the Room

10

RAFAEL

24 Mar 2025

·

Stayed 1 night

LIMPIEZA MUY BUENA Y MUY CONTENTO EN GENERAL CON EL HOTEL

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2

Ankur

6 Oct 2025

·

Stayed 3 nights

I recently stayed at this 4-star hotel and was thoroughly unimpressed with the cleanliness and maintenance of my room. Upon check-in, I found the room to be unclean, and despite informing the housekeeper, the issue wasn't addressed. The next day, the room remained in the same state, with dirty bedsheets and no effort made to clean. It wasn't until I escalated the issue to the reception late in the evening that someone from the housekeeping team inspected the room and finally changed it. However, the new room still didn't meet the standards I expect from a 4-star hotel. The cleanliness and facilities were more akin to a 1-star establishment. The lack of attention to detail and poor communication from the housekeeping staff were major letdowns. Unless the hotel takes steps to improve its housekeeping services, I wouldn't recommend staying here.

4

Diana

30 Oct 2025

·

Stayed 3 nights

Dirty sheets, dirty walls, dirty curtains, weird smell, phones don’t work so you have to walk to reception to ask anything, and this limits what you can do like asking for room service or if you can check out online or order things like fresh towels. All in all, wouldn’t go back again.

10

Ron

15 Jul 2024

·

Stayed 1 night

Clean, comfortable rooms!

10

Violeta

2 Jul 2024

·

Stayed 2 nights

Excellent and clean hotel

10

ISABEL

2 Nov 2025

·

Stayed 4 nights

Café da manhã excelente! Tudo preparado com muito cuidado e variedade! Quarto espaçoso,limpo e confortável! Equipe do hotel EXCEPCIONAL!!! Todos muito gentis,solícitos,simpáticos e extremamente preocupados em agradar os hóspedes! Parabéns a todos!!!❤️❤️❤️

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and generally comfortable, but dated with inconsistent maintenance; A/C or heating may be centrally controlled, some fridges/TV/phones don’t work, walls can be thin, and kettles/irons are typically not provided.

Related guest reviews

6

Shaun

4 Oct 2025

·

Stayed 2 nights

Room was clean, staff friendly, attentive and helpful in our personal situation. Room was somewhat in need of some attention, as we only stayed 2nights it was not of significance, but shower tap, sink tap leaked shower screen not wide enough so water on floor, in general fittings to bathroom need attention, worst thing was the sqeeking bathroom door, very loud, probably disturbed adjoining room. The room was very dark none or very little natural light from a very small window maybe 45cm wide. Could not fault the staff.

6

NIGEL

19 Oct 2024

·

Stayed 2 nights

Wifi is poor. Screencast did not work in room.

8

Alwyn

5 Jan 2025

·

Stayed 4 nights

The hotel was good all round but there were issues with next door noise during the nights, very noise with no consideration for others.

6

Jenny

21 Jun 2024

·

Stayed 3 nights

No wifi working first couple of days No tea and coffee facilities in room

8

Walter

10 Nov 2025

·

Stayed 7 nights

Ruhige Lage außerhalb des Zentrums aber gute Verkehrsanbindung. Innen wurde das Hotel teilweise renoviert. Das Zimmer(3144) war geräumig und sauber. Das Bad war auch geräumig und sauber. Aber die Duschmöglichkeit(in der Wanne) war einfach und unbequem. Die Außenanlage war gepflegt. Die Fassade des Hotelgebäudes(Rückseite) und der Balkon benötigen, unserer Meinung nach, eine Renovierung. Das Frühstück war sehr gut. Das Personal war aufmerksam und freundlich.

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6

Sujai

10 Apr 2025

·

Stayed 1 night

Dirty and old rooms that have not been upgraded in years. Bathroom was dirty - AC hardly worked

8

Lesley

7 Oct 2025

·

Stayed 5 nights

Rooms are kept very clean Could do with updating but they are functional

6

Sarah

20 May 2024

·

Stayed 3 nights

Although nice with comfy bed, it’s a no frills hotel. No tea or coffee in room and very basic. Fridge in room not working . 45 mins walk in Seville

8

Ian

27 Oct 2025

·

Stayed 1 night

Nice hotel in a decent location. Big place that was well run and in good condition. Bar and restaurant very nice as is the pool and surrounding area. Room was hot and could not get A/C to work, also very disappointing that there was no kettle or coffee machine as well as no complimentary water or anything like that.

6

Pablo

22 Sept 2025

·

Stayed 1 night

Fui 4 dias, y la verdad que calidas precio no esta a la altura. Habitacion grande de ventanas pequeñas, gotele y tele de 32" justita. Ni una triste cafetera ni tetera en la habitacion. No vale.lo que cuesta. Es un macro hotel donde no te hacen ni los huevos fritos en el desayuno, no sirevn ni el cafe, una decepcion total para un 4 estrellas. No volveria.

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Service

Frequently described as friendly and helpful, yet several reviews note rude or unresponsive front desk, check-in/reservation errors, and slow or uneven housekeeping/problem resolution.

Related guest reviews

6

ABDALLAH

7 Oct 2025

·

Stayed 2 nights

Needed someone to arrange for my medicine( which I forgot) to be shipped from a hotel in Seville. I was willing to pay what it costs. The manager refused to help since it is not the hotel policy!!!!

4

Jamal

17 Feb 2026

·

Stayed 4 nights

Many of the staff where rude, some where nice though. I didn’t like that they treat clients differently, and it seams to be based on where they think you are from. One night I ordered a beer in the lounge, and I had to pay immediately. I even heard one of the bartender de say to to

6

Sarah

26 Jul 2024

·

Stayed 4 nights

Although this hotel had a lovely pool area with friendly bar staff outside who were chatty, our overall experience was disappointing. The staff at the front desk were very unhelpful and quite rude, telling us to get a taxi outside and providing us with no information about Seville. We stayed for 5 days and our room was only cleaned once, regardless of the daily cleaning service mentioned when we checked in. We also had to ask for bathroom towels as they forgot to give us any. The location is good if you want to be somewhere quiet outside of the main part of Seville however it is fairly easy to get into Seville town via the number 1 bus which takes around 20-25 mins. Overall, I wouldn’t recommend this hotel. The pool area was great but other than that there were few positives.

2

Jose

2 Jan 2026

·

Stayed 1 night

EXPERIENCIA HORRIBLE, NO VOLVERE NUNCA MAS A RESERVAR. TENIA UNA RESERVA PARA ESTE HOTEL A TRAVES DE HOTELES.COM. LA HICE MIENTRAS ERA DE CADENA SILKEN Y RESULTA QUE AL LLEGAR AL HOTE LA RESERVA YA NO EXISTIA PORQUE HA CAMBIADO DE MANOS A CADENA EUROSTAR. TUVE QUE PAGAR DE NUEVO LA ESTANCIA PORQUE HABIAN ANULADO MI RESERVA. UNA ESTAFA TOTAL

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6

Daniel

3 May 2024

·

Stayed 6 nights

The check-in process was not good—the staff who check us in did not accurately looked at the names so we were given another person’s reservation who happens to have the same last name but different first name. The manager has to be called to correct the mistake.

10

David

14 Dec 2025

·

Stayed 4 nights

Really nice hotel with very friendly, helpful staff all over.

8

Claudia

3 Jun 2025

·

Stayed 1 night

The pool opens so late at 11am. The staff at the restaurants are not attentive, I had to keep asking for stuff over and over. Aside from that, it was a nice hotel.

10

Eduardo

6 Sept 2025

·

Stayed 13 nights

An excellent hotel with a superior staff.

2

James

26 Sept 2025

·

Stayed 1 night

Didn’t receive any VIP OneKey reward or notification of status (I’m Platinum). Room requests were not adhered to, staff were extremely rude and dismissive. Would not recommend this property.

10

wayne

18 Oct 2025

·

Stayed 1 night

Very comfortable room Easy check in Friendly and helpful staff

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AI-generated summary based on recent guest reviews

Location

Quiet area beside the Real Betis stadium, away from the historic center but well connected by frequent buses and easy taxis; nearby dining and shops are limited.

Related guest reviews

8

Inderpal

12 Oct 2025

·

Stayed 2 nights

The hotel is nice but definitely far from tourist areas but the bus stops are close by. Breakfast was good, alot of options.

10

José Antonio

4 Jan 2025

·

Stayed 2 nights

El hotel está muy bien, cerca del estadio Benito Villamarin del Betis pero un poco alejado del centro.

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8

Stefan

6 Nov 2024

·

Stayed 1 night

solid hotel somewhat close to city. not much walkable in area besides Betis soccer stadium. 10min taxi ride to Sevilla center

8

david

16 Oct 2024

·

Stayed 3 nights

Too far from the town

8

Ralf

6 May 2025

·

Stayed 3 nights

Gutes Hotel um Sevilla zu erkunden. Kostenlose Parkplätze in den umliegenden Straßen. Buslinie fährt alle 15 Minuten in die Altstadt. Zu empfehlen.

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8

Rafael

27 Oct 2025

·

Stayed 2 nights

A bit far from city center.

8

Anna-Marie

9 Oct 2025

·

Stayed 4 nights

This is a gorgeous oasis just outside the city. 15mins by bus, they run really regularly. Great for a solo travller because it's big and spacious and the staff are friendly and around if needed. The rooms and public areas are spotlessly clean, so impressive. Breakfast buffet is wonderful, everything you could want and lots of it. The pool area was clean and chilled, although you can hear the traffic from the nearby busy road, but I didn’t mind that too much. The only reason I didn’t give this place 5 stars is because of the very small cocktail bar, it's not too clear how to order, so I sat at a table for a while and nobody approached. When I went to order, the barman had to be told by the manager to serve me even though I was right in front of him. It was not welcoming at all. The rest of the staff however were wonderful. I would definitely recommend this hotel, just have drinks elsewhere.

8

Jane

5 Jun 2024

·

Stayed 6 nights

Very good place to stay. Just a 1.40 Euro ride from the city centre. Great pool, and outdoor bar/dining. Only about an hour drive from all the other places we wanted to see, so was a good place to stay and use as a base.

8

DAVID

28 Oct 2025

·

Stayed 1 night

Not many restaurants near

8

Nabil

9 May 2024

·

Stayed 3 nights

Quiet location with free self-parking option. The hotel is on the bus route and within reasonable walking distance (20min walk) to various attractions, restaurants, and on the Hop On-Hop Off route at the start of the service in the morning.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently praised for variety and quality. Dinner and bar experiences are mixed, with some finding the buffet limited or overpriced and service inattentive, while others enjoyed the pool restaurant and on-site options.

Related guest reviews

8

Jose Javier

7 Dec 2025

·

Stayed 1 night

El hotel esta muy biem. Sin embargo, el buffet de la cena es muy deficiente en cuanto a variedad y comparacion con otros hoteles de similar categoria

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10

Kamran

23 Oct 2025

·

Stayed 1 night

Friendly and efficient staff. Excellent breakfast.

10

Petra

21 Feb 2026

·

Stayed 1 night

Comfortable room. Excellent breakfast.

10

Phill

23 Mar 2025

·

Stayed 6 nights

Spacious hotel, very friendly staff, great room Breakfast was Excellent

8

Claudia

3 Jun 2025

·

Stayed 1 night

The pool opens so late at 11am. The staff at the restaurants are not attentive, I had to keep asking for stuff over and over. Aside from that, it was a nice hotel.

8

Dorthe

6 Aug 2024

·

Stayed 7 nights

We really enjoyed our stay. A great place. The hotel is a bit older, and could probably use some updates. That being said it is very clean and comfortable. Everyone we dealt with were super friendly and helpful. The breakfast buffet was outstanding and awesome every day. The pool restaurant was also outstanding, food and service both. We tried the evening buffet and it was not great, we were disappointed as it was not what we expected for the price. Also one small thing we would say that was not so great was the little refrigerator in the room, it barely cooled at all, only a tiny bit. Overall we would still certainly recommend this place, and would definitely stay there again.

10

Maia

15 Sept 2025

·

Stayed 2 nights

The included breakfast was fantastic with many options.

6

Mateo

30 Dec 2025

·

Stayed 1 night

Si bien el hotel en si está bastante bien, el desayuno es variado etc, mi mayor decepción fue la cena de nochebuena, pagar 92 euros por un buffet algo más elaborado que el resto de días sin tan siquiera hubiera un poco de decoración navideña y algo de música para ambientar la noche me resultó muy frío , como algunos platos,fríos sin gusto etc, en fin quedamos muy decepcionados.

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8

Kara

4 Oct 2025

·

Stayed 2 nights

This hotel looked more grand in pictures but rooms were large and the bathtub was an absolute plus. Attached parking garage with lifts but you do need to pay per day. Room service was overpriced and food was not good.

10

Heron dos Santos

8 May 2025

·

Stayed 5 nights

Good location, clean rooms and comfy bed. Excellent breakfast with a varied range of items. Large pool and always clean. Friendly and helpful staff. Good choice of restaurants around the hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $79	6 $86	7 $106
8 $77	9 $70	10 $84	11 $84	12 $84	13 $133	14 $135
15 $75	16 $87	17 $95	18 $136	19 $174	20	21 $145
22 $96	23 $96	24 $96	25 $94	26 $96	27 $106	28 $104
29 $87	30 $87

Su	Mo	Tu	We	Th	Fr	Sa
		1 $106	2 $106	3 $103	4 $87	5 $141
6 $139	7 $140	8 $69	9 $69	10 $69	11 $96	12 $111
13 $69	14 $69	15 $69	16 $69	17 $68	18 $69	19 $95
20 $68	21 $69	22 $75	23 $76	24 $77	25 $76	26 $145
27 $78	28 $145	29 $145	30 $145	31 $204

Prices for Eurostars Al-Ándalus Palace

Monthly average prices

About this property

Location

Room options

Junior Suite

Double Room Single Use

Double Room Single Use (Parking Included)

Superior Double Room

Junior Suite (1 Pax)

Superior Double Room, Terrace (Parking Included)

Triple Room (2A + 1C)

Family Room

Family Room, Terrace (Parking Included)

Superior Double Room, Terrace

Triple Room

Double Room, Pool View

Family Room (2A + 2C)

Double Room, Pool View (Parking Included)

Superior Double Room Single Use (Parking Included)

Family Room, Terrace (2A + 2C)

Double Room

Superior Double Room Single Use

Superior Double Room Single Use, Terrace

Double Room (Parking Included)

Triple Room (1A + 2C)

Grand Suite

Triple Room (Parking Included)

Family Room (Parking Included)

Double Room Single Use, Pool View (Parking Included)

Double Room Single Use, Pool View

Junior Suite (View&L)

Superior Double Room Single Use, Terrace (Parking Included)

Junior Suite (View&L | 1 Pax)

Superior Double Room (Parking Included)

Family Room, Terrace

Guest reviews of Eurostars Al-Ándalus Palace

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Eurostars Al-Ándalus Palace

Considering this hotel for your Seville trip?

Prices for upcoming dates