Welldone Quality - Crystal pool

Hôtel globalement propre mise à part le coin piscine et ses abords qui n étaient pas assez propre au vu de la qualité attendu sur ce type d établissement (nombreux excréments de pigeon aux abords et au fond de la piscine) l hôtel a toutefois était réactif suite à notre signalement, un nettoyage a été fait le lendemain autour de la piscine mais tout cela ne nous a pas rassuré sur la qualité de l eau de l eau de baignade. Dans la chambre une lumière s est allumé plusieurs fois en pleine nuit puis s éteint (détecteur de mouvement) ce qui n était pas bienvenue en pleine nuit. Le personnel est très agréable les chambres propres. La chambres supérieure était très mal insonorisé chaque conversation de l accueil avec les gens arrivant à l hôtel était nettement audible à cause probablement d un jour sous la porte. A 250€ la nuit avec une Crystal Pool nous nous attendions à beaucoup mieux nous regrettons d avoir payé si cher pour une piscine bien mieux vendu qu entretenu et une chambre à l équipement correct mais d une niveau inférieur à ce que nous avons pu avoir ailleurs en Espagne pour bien moins cher (pas de fauteuil ni bureau, armoire ouverte à taille réduite) et très mal insonorisé.

Stayed 3 days here in Oct 2023. Great Location !!! Staff was very friendly and useful. Room was very clean and comfortable. Breakfast served at the room each morning. Walkable to pretty much all top activities. We parked the car in a garage (no parking at hotel) and took it back 3 days later...

Lovely hotel in the middle of the historic district. Minutes away from all the monuments and entertainment. I took a city bus from the airport for 4 euros and it dropped me off about a 15 minute walk away from the front door. The pool is a lot smaller than advertised. You can cool off in it but definitely hard to swim. Then again I'm accustomed to a 25 meter pool so your experience may vary.

Hotel in great location, near great shops and restaurants, service very polite. Seville beautiful. Shame pool area and roof terrace unavailable to use.

Right in the middle of Seville! You can walk to all the amazing places to shop, eat and explore! The pool was much smaller than it appears in the pictures but nice for a cool dip. You do have to park in a parking garage that is not onsite nor very close. But still working walking distance. The city of Seville was an amazing experience and the food was soooooo good. The hotel staff was very friendly and pointed out some hot spots on the map for us! Would definitely go back!

Prima kamer, netjes en van alle gemakken voorzien. Zwembad is top! Midden in de stad, aanrader!!

Die Lage ist perfekt um die Stadt zu Fuß zu erkunden. Super zentral! Die Ausstattung ist optisch sehr schön, jedoch leider nicht richtig sauber. Die Lampen und Haken waren nicht richtig fest montiert und haben sich bei der kleinsten Bewegung immer wieder gelöst. Staub wurde schon länger nicht gewischt und auch unser Waschbecken hatte noch Zahnpasta vom Vorgänger an sich. Die Bettlaken waren leider auch sehr fleckig. Der Pool ist nett anzuschauen aber hat nur sehr wenig Wasser, zum Schwimmer eher für Kinder geeignet als für erwachsene. Super praktisch ist dass die Zimmer mit Code geöffnet werden und man keinen Schlüssel benötigt.

Sehr zentrale Lage, günstige Parkmöglichkeiten ca 1km entfernt im Parkhaus (Parking Paseo de Colon). Definitiv zu wenig Ablagefläche im Zimmer&Bad. Leider etwas laut, da wir im Erdgeschoss neben der Rezeption untergebracht waren. Frühstück als Zimmerservice. Sauberkeit hätte besser sein können. Handtuchwechsel reibungslos funktioniert, Zimmerreinigung nicht in Anspruch genommen. Poolbereich klein, aber gut

Erg vriendelijk en behulpzaam personeel, schoon, en gelegen midden in het centrum! Alles op loopafstand. Toegang met een code dus een veilig gevoel dat niet iedereen zomaar het hotel binnen kan komen. Zwembad op het dak ook een fijne plek om even te relaxen. Kamer was ruim ingericht en van alles voorzien. Ik beveel het hotel van harte aan en zou zeker nog een keer terugkeren.

Great location … room clean but very dark … fridge very noisy needed ear plugs … pool not open due to maintenance was not informed of this at any point during booking or stay .. advertised reception manned 24 hours but no one on on evening or early morning

Hôtel globalement propre mise à part le coin piscine et ses abords qui n étaient pas assez propre au vu de la qualité attendu sur ce type d établissement (nombreux excréments de pigeon aux abords et au fond de la piscine) l hôtel a toutefois était réactif suite à notre signalement, un nettoyage a été fait le lendemain autour de la piscine mais tout cela ne nous a pas rassuré sur la qualité de l eau de l eau de baignade. Dans la chambre une lumière s est allumé plusieurs fois en pleine nuit puis s éteint (détecteur de mouvement) ce qui n était pas bienvenue en pleine nuit. Le personnel est très agréable les chambres propres. La chambres supérieure était très mal insonorisé chaque conversation de l accueil avec les gens arrivant à l hôtel était nettement audible à cause probablement d un jour sous la porte. A 250€ la nuit avec une Crystal Pool nous nous attendions à beaucoup mieux nous regrettons d avoir payé si cher pour une piscine bien mieux vendu qu entretenu et une chambre à l équipement correct mais d une niveau inférieur à ce que nous avons pu avoir ailleurs en Espagne pour bien moins cher (pas de fauteuil ni bureau, armoire ouverte à taille réduite) et très mal insonorisé.

Die Lage vom Hotel war super, aber der Rest war leider enttäuschend. Wir sind angekommen und wurden erst mal begrüßt von einem ganz ganz starken Abfluss/

The room was very clean, and the staff were really friendly and helpful. The soundproofing could be improved, as some noise came through.

Un séjour de 4 jours incroyable, un petit déjeuner au top, une chambre impeccable, un seul bémol, les draps n'ont JAMAIS été changé. Dommage

The room so spotless, the staff were very polite, the general ambience was excellent, the location was perfect and although in the centre it was quite at night. The only downside was the partially frosted bathroom door. We are a conservative couple and did not enjoy the view from the bed!

Die Lage ist perfekt um die Stadt zu Fuß zu erkunden. Super zentral! Die Ausstattung ist optisch sehr schön, jedoch leider nicht richtig sauber. Die Lampen und Haken waren nicht richtig fest montiert und haben sich bei der kleinsten Bewegung immer wieder gelöst. Staub wurde schon länger nicht gewischt und auch unser Waschbecken hatte noch Zahnpasta vom Vorgänger an sich. Die Bettlaken waren leider auch sehr fleckig. Der Pool ist nett anzuschauen aber hat nur sehr wenig Wasser, zum Schwimmer eher für Kinder geeignet als für erwachsene. Super praktisch ist dass die Zimmer mit Code geöffnet werden und man keinen Schlüssel benötigt.

Centraal gelegen. Sierkussens op het bed bevatte vieze vlekken. Verder kamer wel schoon.

Sehr zentrale Lage, günstige Parkmöglichkeiten ca 1km entfernt im Parkhaus (Parking Paseo de Colon). Definitiv zu wenig Ablagefläche im Zimmer&Bad. Leider etwas laut, da wir im Erdgeschoss neben der Rezeption untergebracht waren. Frühstück als Zimmerservice. Sauberkeit hätte besser sein können. Handtuchwechsel reibungslos funktioniert, Zimmerreinigung nicht in Anspruch genommen. Poolbereich klein, aber gut

The location of this hotel couldn't be better. The staff were friendly and attentive. However, I was very disappointed with the condition of the room. It left a lot to be desired with cleanliness and it was not a comfortable stay. There was dust over the floors and in drawers. There was hair in the sink and shower. The walls and skirting boards were dirty and marked. The room we were given was tiny. It was at the front of the hotel and very noisy. Unfortunately due to the uncleanliness of the room I would not stay here again.

Erg vriendelijk en behulpzaam personeel, schoon, en gelegen midden in het centrum! Alles op loopafstand. Toegang met een code dus een veilig gevoel dat niet iedereen zomaar het hotel binnen kan komen. Zwembad op het dak ook een fijne plek om even te relaxen. Kamer was ruim ingericht en van alles voorzien. Ik beveel het hotel van harte aan en zou zeker nog een keer terugkeren.

I really like this hotel. I thought it was very clean and neat. It is pretty tiny so it’s very quiet, but it’s very central to the main things around Sevilla. It’s walkable to wherever you want to go and the airport is only like 15 minutes away via taxi. One thing that I would comment on is that if you go in the spring like March to April and the weather outside it’s a little bit cold, their AC is central so it might be hot for you in the room but because it’s cold outside for them, they won’t turn on the AC. That’s the only thing that I would comment on we were a little bit hot in the room because it was technically cold outside, but the hotel is pretty closed off and so it wasn’t really cold in the room so that would be my only complaint.

Habitacion algo pequeña. Se escucha todo de la calle, si te toca habitacion exterior, y de las habitaciones de al lado. Limpio y personal muy amable. Buena ubicacion pero dificil aparcar.

Location was right in the main shopping part of Old Town with many shops and restaurants. The hotel was nice, but be aware the bathroom door is a glass sliding door offering no privacy whatsoever. Not a problem unless perhaps you're traveling with a friend instead of your significant other!

Really lovely and helpful staff, fantastic location but possibly the smallest room I’ve ever been in and the toilet/shower was like a wardrobe at the side of the bed with a glass door

Hotel is beautifully decorated but sadly there are no windows making it very dark. There is a window facing the indoor courtyard but as I was on the ground floor I needed my blinds drawn so had no natural light inside. Room has a kettle, microwave, coffee machine and a safe. Staff is very pleasant. Very central location with walkable distance to all landmarks. There is as well a swimming pool on top floor.

Excellent accommodation. Perfect location, easy walking distance to the main attractions. Lovely staff, strong wifi and outstanding shower. No natural light in the room but it didn’t bother us. Was a nice escape from the heat.

The hotel is modern, clean, with friendly staff, comfortable bed, plenty of hot water in a large shower, and a rooftop pool. I am not a fan of the glass door to the bathroom so the light in the bathroom shines into the bedroom at night. There is very little storage space for luggage.

Great location in the maze of pedestrian shopping streets. ( taxis cant reach hotel doorstep). Comfortable room, slightly smaller than expected but still great value for money. Loved having a microwave and proper fridge. Housekeeping did nt replace the coffee pods until asked but thats only a minor niggle. There are no keys so you have to memorise the key code for the room and outer door. The best things though are the fantastic wifi and possibly the friendliest and most helpful reception staff ever.

Great overall but only issue I had was with air conditioning which kept turning off either due to some timer green initiative or some timer issue which I couldn’t figure out, had to wake up Twice during night to turn air conditioning back on.

Great location … room clean but very dark … fridge very noisy needed ear plugs … pool not open due to maintenance was not informed of this at any point during booking or stay .. advertised reception manned 24 hours but no one on on evening or early morning

Was a very pleasant stay, staff are extremely helpful and communication was easy. They probably had the best check in prices I ever had with lots of information sent ahead of time. Comfortable, clean, quiet, and very short walks to most sites!

The staff at this hotel are super friendly. Check-in and check-out is very efficient. The staff communicate with us via Whatsapp messages to customize cleaning needs, etc. Check-in can be done online, which speeds up the process at the counter. Locks are secured by codes and the main entrance is locked by the same code as the room - another great feature. Overall, we loved our suite with the 2 bedrooms and the staff were more than kind - muchas gracias.

Leider nicht so gut. Personal unfreundlich und grob. Das Zimmer war nett aber ein Glasfenster zum Innenhof. Die ganze Nacht Geräusche von Pool.

Location, location, location! This is one of the best located property. The staff is really nice, specially Javier. He's one of a kind!

The worst experience I ever had. No notification that no access for taxi so had to wonder nearly in order to find the hotel. Then spend time in front of the locked door as the receptionist was busy with the guest, though she faced the door and due to window walls sawa me standing with the suitcase, Thank to the guests who were coming out I managed to get in. The worst happened when I got the room. It appeared to be on the first floor directly facing the common area for guests meaning noise, talks etc. The room has no handle to lock the door from inside. The air in the room was stale as if nobody occupied it for ever. It also smelled very weird so it was difficult to breathe. The room did not have windows at all. It is terrible to stay in the room which dark and gloomy. So I could not do that and requested another room saying that I am ready to pay for upgrade. The answer was we are full despite six hotels of this chain are in Seville. I have to force the receptionist to call the manager who rejected my request. I asked the receptionist to help me to find another hotel, she wrote down the address and told me to go there not bothering to check if they have rooms. Could you imagine that a senior person with a suitcase and under the heat walking across the unknown city trying to find the place where to stay. I even explain that I came to celebrate my birthday in Seville but no reaction. Finally I forced the reception to call to another hotel where I stayed.

Fue difícil encontrar el hotel porque esta ubicado en una zona peatonal y los servicios de uber o taxi se confunden, ademas ya era la media noche...pero hablamos al hotel y Pedro nos ayudo y salio a recibirnos y su servicio fue excelente, el hotel esta muy bien ubicado para hacer turismo y el hotel esta muy bonito es mejor de como se ve en las fotos ... Gracias

WOW Location, super star customer service, chic vibe and again location. Out of your way, next level customer service. Coming from a 33 year retired hospitality senior manager/corporate level guy.

Great location in the maze of pedestrian shopping streets. ( taxis cant reach hotel doorstep). Comfortable room, slightly smaller than expected but still great value for money. Loved having a microwave and proper fridge. Housekeeping did nt replace the coffee pods until asked but thats only a minor niggle. There are no keys so you have to memorise the key code for the room and outer door. The best things though are the fantastic wifi and possibly the friendliest and most helpful reception staff ever.

The hotel itself is nice and in a great location. What I am not happy about is having booked a transfer through the hotel website and paying in full having to pay the taxi drive also so effectively paying twice. I immediately whatsapped the hotel, a service they responded well to during our stay but have received no response. Very annoyed that I am 35 euro out of pocket. Left a very bad taste considering everything else had been so good. Seville is a beautiful city. If the hotel read this I would ask that you refund the 35 euros please.

Great location … room clean but very dark … fridge very noisy needed ear plugs … pool not open due to maintenance was not informed of this at any point during booking or stay .. advertised reception manned 24 hours but no one on on evening or early morning

We loved that the property was right in central Seville. Great access to shopping, restaurants & the Flamenco Show was only a block away.

The hotel is located in a pedestrian-only district of Sevilla. We LOVED that, but for those who want to pull up to the front door with their luggage, you need to walk two blocks. It's right along the main drag through the city center. There's shopping and food all around it, and it's right near many of Sevilla's main tourist attractions (particularly Las Setas and the Catedral de Sevilla). My one knock on the hotel is the bathroom doors are glass and do not cover the entire door frame. It's less privacy than I suspect many would like. Still, it's hard to beat the location and the price.

Excellent service. The location is perfect - right in the heart of the city.

Uber & ride shares cannot drop you off at front of hotel: it’s in a steer/alley where cars can’t drive. So you will have to walk with your luggage for a little bit. Everything else was great!

Fantastic! Great hotel apartment in a great location in central Sevilla.

It’s central and walking distance to all the main attractions.

Hotel in great location, near great shops and restaurants, service very polite. Seville beautiful. Shame pool area and roof terrace unavailable to use.

Hôtel très bien situé . Accès tardif possible car entrée en autonomie. Chambre côté rue donc bruyante .

nice modern hotel right in the city centre

Great central location!

Liked the property, location, the staff, the cleanliness No dining options in hotel BUT not a problem because plenty of eating places nearby

O quarto é muito pequeno e mesmo você pedindo para limpar, deixam louça na pia (sim, o quarto é mais um studio do que um quarto em si). O isolamento de som não é dos melhores mas dá para dormir. Não tem café da manhã, então não se engane com as fotos que mostram bandeja de café. A localização é muito boa, fica bem no centro comercial da cidade e é o que salva o hotél.

The hotel is very well located, just a short walk from the Seville Cathedral and Real Alcazar. The staff is very friendly, while the hotel itself is clean, comfortable and everything you really need when travelling. The breakfast is tasty, and the pool on the rooftop is enjoyable.

Lage war sehr gut. Sauber und modern. Es gibt keinen Frühstücksraum. Frühstück wird aufs Zimmer gebracht. Kommunikation erfolgt schon vorher per WhatsApp, wo man seinen Zimmercode usw. mitgeteilt bekommt.

Stayed 3 nights here and loved it , very central can walk to lots of sites in 10 minutes. Had a rooftop sunbathing area with a small pool lovely after a days siteseeing, We had breakfast which is brought to your room on a trolley and a smalll Table and chairs just enough room to eat

Sehr zentral im historischen Zentrum, alles fußläufig erreichbar. Sehr freundliches Personal. Tipps für den ersten Besuch in Sevilla. Modernes Hotel. Besser ohne Frühstück buchen, enttäuschend, schlechte Qualität. Das Beste waren Kaffee und Saft. Es gibt genügend Frühstücksmöglichkeiten um die Ecke. Ansonsten top!

Found the online check in a pain (having to submit electronic copy of passport & then a "live" photo from a smartphone or laptop.) Hotel itself is in a good location. Very clean. Rooms had a little kitchenette area with fridge, kettle & microwave which was very useful after a long day. We found the rooms a little small and storage space limited. Would benefit from a coat hook or two. No desk or table to sit at. Staff were very friendly and welcoming.

Bem localizado. Perto de todas as atrações. Piscina muito boa. Tem geladeira, micro-ondas , dá para economizar com café da manhã

The hotel was located in the middle of Seville, in a very well to do area. The staff were very friendly and helpful. Breakfast was delivered to the room whatever time you wanted it. I will definiteky be staying there again.

Fantastic location and we loved the mini kitchen and coffee machine. Well equipped and the staff were so friendly.