Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per day. Reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 15 for adults and children.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available; guests are encouraged to inquire directly.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Seville, within a 5-minute walk of Seville Cathedral and Giralda Tower, and approximately 0.3 km from Metropol Parasol and 0.4 km from Royal Alcázar of Seville.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 35 per night, and advance request or confirmation is required. Cribs availability is not specified.

Sercotel Las Casas de los Mercaderes, Seville Hotel

Average nightly price at Sercotel Las Casas de los Mercaderes by month, last 12 months (USD)
Month	Average price
January	US$111
February	US$147
March	US$175
April	US$255
May	US$207
June	US$147
July	US$98
August	US$78
September	US$187
October	US$211
November	US$149
December	US$144

What guests think

At Sercotel Las Casas de los Mercaderes, travellers consistently praise the extremely central, walkable location and friendly, helpful staff, along with generally clean, comfortable rooms and a solid breakfast, all offering good value for exploring Seville on foot.

Common drawbacks include some rooms being interior or dark with limited windows, variable noise from corridors, plumbing or the street, and occasional soundproofing complaints. Arriving by car and parking can be tricky, relying on nearby paid garages with indirect access. Expect a hospitable base well suited to exploring Seville’s sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is off site in nearby paid garages and vehicle access is difficult; some report steep or stair-only routes from the garage and needing to return a remote. Public areas are attractive, and a few rooms are only reachable via stairs.

Related guest reviews

8

julie

4 Oct 2024

·

Stayed 2 nights

Difficult parking and no coffee in room. Otherwise perfect.

6

Óscar

6 Feb 2024

·

Stayed 2 nights

Lo peor el garaje, caro y malo. No puedes acceder al hotel de forma directa. Hay que acceder por la rampa de los coches con las maletas. Y encima al marchar hay que devolver el mando en recepción , dejando el coche en la entrada del garaje impidiendo el paso del tráfico. Nos costó un pequeño golpe de otro coche por detrás

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8

Sheldon

4 Jun 2023

·

Stayed 2 nights

Nice hotel in a great location. Easy to walk to all areas of interest, shops and restaurants. Staff were very friendly and room was clean and well presented. Only negative was it states “Parking available” which interprets that they have their own parking but in reality they don’t!! You will have to find a public car park with 24hrs. The receptionist did give directions but be careful as you would expect the roads are very narrow and if you go wrong, it’s a bit of a nightmare etc…

8

Henrik

16 Jun 2024

·

Stayed 2 nights

2 overnatninger i varme Sevilla. Skøn by med stor charme og et meget levende byliv. Hotellet meget centralt placeret - lidt vanskeligt + dyrt at parkere - men tæt på det meste.

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8

M G

21 Mar 2023

·

Stayed 4 nights

This hotel is very well situated for all the major sites in Seville. No parking at the hotel but the car park in Plaza Nuevo is only a few minutes away. €19 a day currently. The hotel staff are super and most, if not all, speak English. My room was very good apart from one major point - there was no window in the room - so I would not stay there again.

10

Jamee

12 Jan 2023

·

Stayed 1 night

It was very hard to drive near the hotel and to park the car because it was located in the middle of the old town.

10

Melisa

30 May 2023

·

Stayed 1 night

Great location downtown, in pedestrian area. Beautiful building, great rooms, friendly staff. If you are driving, call and ask for nearest parking garage, then walk from there.

10

Magda

1 Jul 2024

·

Stayed 1 night

The location is perfect. They have parking garage next to the hotel which it's convenient with luggage at arrival and when leaving. Rooms are comfortable. The hotel is very pretty, clean, safe. Staff was very helpful and friendly. Walkable distance to Las Setas de Sevilla and to La Catedral de Sevilla, from there you can take horse carriage tours to Plaza de España.

10

Raisa

2 Oct 2025

·

Stayed 2 nights

Room was good, and comfortable, The parking situation isn’t great. There is parking literally 30 seconds walk from the hotel however it is on -4 underground, and no access to lift so you have to walk up a very steep climb from the -4th floor. Other than that hotel is in an amazing location.

4

Hakam

22 Jul 2024

·

Stayed 1 night

I saw few cockroaches inside my room. There was no parking. The staff said sorry. I went parked around there and had to walk over 10 mins to get there and paid €20

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Cleanliness

Many guests describe the hotel and rooms as clean, but there are occasional issues such as cockroaches and plumbing or shower leaks, plus a few comments about missed cleaning details.

Related guest reviews

10

John William

12 Nov 2025

·

Stayed 3 nights

The Rooms Are fresh and clean and the staff were very helpful also breakfast was good with a good selection

4

Eric

9 Oct 2023

·

Stayed 3 nights

L’accueil laisse à désirer La chambre n’était pas propre

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10

AV

10 Oct 2023

·

Stayed 3 nights

Hotel muy bien ubicado en el casco histórico de Sevilla. Personal muy amable y disponible. Habitación espaciosa, bien amueblada, cama cómoda. Limpieza impecable. Recomendado

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6

Robert

2 May 2023

·

Stayed 3 nights

Plumbing problems at the hotel. The shower backed up and there was a smell of sewage in the room.

10

FLORINDA

4 Dec 2023

·

Stayed 2 nights

Ubicación perfecta, atención impecable y habitaciones muy cómodas y limpias. La verdad que ha sido toda una sorpresa.

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6

Anca

9 Oct 2023

·

Stayed 3 nights

In theirs list of services it is mentioned Parking They don’t have a parking and they send you to one nearby like 7 minutes walking. The place looks clean but for our surprise we found a big cockroach on the floor probably from ventilation sistem

8

Gaëlle

13 Dec 2025

·

Stayed 7 nights

L'hôtel est vraiment très bien placé, à proximité de tous les principaux sites, on a pu tout faire à pied, c'était parfait. Les chambres sont correctes, spacieuses et propres. Petit bémol sur le PDJ, les gâteaux proposés sont assez "chimiques", la qualité et le choix pourraient être améliorés. Le personnel est agréable.

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10

RAMON

13 Dec 2025

·

Stayed 5 nights

Le personnel était bienveillant, toujours à l écoute et disponible. Une permanence 24/24 h très appréciable. Chambre toujours impeccable

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10

mirna salas

11 Apr 2023

·

Stayed 3 nights

Instalaciones y habitación muy limpias, personal amable, ubicación muy céntrica, buen desayuno, gracias!

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4

Hakam

22 Jul 2024

·

Stayed 1 night

I saw few cockroaches inside my room. There was no parking. The staff said sorry. I went parked around there and had to walk over 10 mins to get there and paid €20

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Rooms

Rooms are generally comfortable, with some spacious options, but several are interior or dark with frosted/no windows and limited ventilation. Noise can carry between rooms or from the street/breakfast area, and furnishings can feel basic with mixed pillow comfort.

Related guest reviews

8

Aline

23 Dec 2024

·

Stayed 3 nights

Hotel molto carino e in una posizione davvero eccezionale, in pienissimo centro vicino a tutto. Camera pulita , con set di cortesia , frigobar (in cui ho dimenticato i formaggi 😩) ed un bel bagno con doccia spaziosa. Unica pecca della nostra camera è l'umidità data sicuramente dal fatto che non avevamo finestre. Hotel comunque consigliato per il rapporto qualità -prezzo e per la posizione.

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2

Paul

1 Apr 2024

·

Stayed 7 nights

Do Not Stay Here if you are booking a Standard Room. We were put in essentially a cellar with a window into an enclosed space. We asked to move and our only option was a smaller room with a window opening into the enclosed lobby. The room had no ventilation. We sucked it up because there was no other option available in town. The service people were friendly and excellent. The location is good and possibly if you book a higher level room they are ok, but do not stay here in a room at their standard advertised price.

10

Jae Chang

26 Nov 2025

·

Stayed 2 nights

객실,화장실 넓고 깨끗해요. 조식도 맛있어요. 방음이 조금 아쉽지만 전반적으로 훌륭합니다.

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10

David

23 Jun 2024

·

Stayed 2 nights

Very nice property, friendly staff. Nice sized rooms, but ventilation and windows poor.

8

Stuart

25 Feb 2024

·

Stayed 3 nights

Nice hotel, good location but rooms aren’t quiet or dark. Clean & big enough rooms for a few days.

8

Jacqui

14 Nov 2025

·

Stayed 4 nights

Room clean and all that you needed. Breakfast was very good. Staff very helpful and friendly. As you would expect, the only negative was the noise; sometimes noisy people outside in early hours and then bin lorries and delivery vans early morning. Clearly noise is the price you pay for being in room at front of a city centre hotel.

8

Elizabeth

26 Feb 2025

·

Stayed 4 nights

The hotel was located in the heart of the city - close to many shops, restaurants and sights. The staff were charming and helpful, and the rooms spotless. The bed and pillows were extremely comfortable. The towels were changed daily. The carpets on the landings were shabby. The breakfast delicious. My only criticism was the standard room was rather small and dark, overlooking a small central courtyard. The furniture basic. With hindsight I would have booked a superior room which was larger and brighter with big widows overlooking the street. However the reception advised me the upgrade would be €50/day.

6

Adrian

9 Nov 2025

·

Stayed 4 nights

The staff at the hotel were very friendly and helpful throughout my stay, which I really appreciated. However, the room itself was quite noisy — every time someone in a neighboring rooms used the shower, the sound was loud enough to wake me up. This happened regularly from around 6 a.m. until midnight, which made it difficult to get a good night’s sleep. The hotel would really benefit from better soundproofing between rooms. Overall, great service but unfortunately not the most restful experience.

8

Kara

11 May 2025

·

Stayed 2 nights

Great location and staff was super helpful. Room was spacious. Our room was on the ground floor right in the dining area so that was a little strange and you could not see out the window and the price was high for a room like that. I do think the price was reflecting that it was the week of their big festival though which was super cool to see. The pillows were comfy and I have no major complaints.

6

Franz

23 Apr 2023

·

Stayed 4 nights

Sehr gute Lage Freundliches hilfsbereites Personal Kleines Zimmer, nur ein Milchglasfenster zu einem Schacht (Hinterhof ist übertrieben)

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Service

Service is widely praised as friendly, helpful and professional, with accommodating front desk support and occasional early check-ins. A few guests noted an unhelpful interaction or inconsistent reception attitude.

Related guest reviews

8

Cínthia

28 Sept 2025

·

Stayed 2 nights

Localização excelente. Funcionária da recepção sem atitude. Colchão, travesseiros, roupa de cama e banho de boa qualidade. Ducha muito boa. Pães quentes, sucos variados, café de cápsulas, queijo, pouca diversidade de frutas. As copeiras meio perdidas.

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10

Veronica

15 Nov 2024

·

Stayed 2 nights

It was really nice to stay there. Receptionist was very helpful.

10

Janice Pamela

25 Mar 2024

·

Stayed 2 nights

Friendly and helpful staff.

10

Jeffrey

3 Oct 2024

·

Stayed 2 nights

The front desk couldn't be more accommodating, very helpful and respectful. We were helped with a taxi upon checking out. That's not a big deal, though at the end of your stay, there are places that don't exactly jump to help. Not here. They jump.

10

Chengyuan

1 Nov 2024

·

Stayed 5 nights

Very pleasant stay, all staff polite and helpful. I truly enjoyed my stay here and want to thank them for making my first travel in Spain a happy and comfortable expedience:)

10

Guy

29 Aug 2025

·

Stayed 3 nights

Located within easy walking distance to all the top attractions. Staff really helpful. Great value for money

10

Gordon

22 Sept 2025

·

Stayed 1 night

Friendly, helpful staff. We would stay here again. We would recommend it.

10

M cristina

21 Oct 2024

·

Stayed 2 nights

Personnel was great specially front desk lady her name is Laura really took great care of us. We highly recommend this hotel.

10

MAJA

18 Nov 2025

·

Stayed 3 nights

Very nice location, kind staff, got early check in.

10

Dave

29 May 2024

·

Stayed 3 nights

This is an amazing hotel, in a fantastic location. Check-in / out staff are polite and professional but don't come across as that friendly and my check out experience was let down by an officious staff member. Breakfast was great and the staff there were fantastic.

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Location

Exceptionally central and walkable for the Cathedral, Alcázar, shopping and dining; ideal for sightseeing. Access by car can be challenging due to pedestrian streets and narrow roads.

Related guest reviews

10

Lisaimy

2 Jan 2023

·

Stayed 19,358 nights

The property was in a central and excellent location in Sevilla. The rooms were clean and we got everything we wanted out of our stay here.

10

Flavio

8 Apr 2024

·

Stayed 6 nights

Localização excelente, atendimento e cortesias nos melhores níveis e um café da manhã bem sortido, proporcionam estadia bastante agradável! Recomendo bastante e, retornando à Sevilha, será minha primeira opção de hospedagem!

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8

Sheldon

4 Jun 2023

·

Stayed 2 nights

Nice hotel in a great location. Easy to walk to all areas of interest, shops and restaurants. Staff were very friendly and room was clean and well presented. Only negative was it states “Parking available” which interprets that they have their own parking but in reality they don’t!! You will have to find a public car park with 24hrs. The receptionist did give directions but be careful as you would expect the roads are very narrow and if you go wrong, it’s a bit of a nightmare etc…

10

Guy

29 Aug 2025

·

Stayed 3 nights

Located within easy walking distance to all the top attractions. Staff really helpful. Great value for money

10

Anita

16 Jun 2023

·

Stayed 1 night

Great location

10

Melisa

30 May 2023

·

Stayed 1 night

Great location downtown, in pedestrian area. Beautiful building, great rooms, friendly staff. If you are driving, call and ask for nearest parking garage, then walk from there.

10

Magda

1 Jul 2024

·

Stayed 1 night

The location is perfect. They have parking garage next to the hotel which it's convenient with luggage at arrival and when leaving. Rooms are comfortable. The hotel is very pretty, clean, safe. Staff was very helpful and friendly. Walkable distance to Las Setas de Sevilla and to La Catedral de Sevilla, from there you can take horse carriage tours to Plaza de España.

8

Gaëlle

13 Dec 2025

·

Stayed 7 nights

L'hôtel est vraiment très bien placé, à proximité de tous les principaux sites, on a pu tout faire à pied, c'était parfait. Les chambres sont correctes, spacieuses et propres. Petit bémol sur le PDJ, les gâteaux proposés sont assez "chimiques", la qualité et le choix pourraient être améliorés. Le personnel est agréable.

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10

Nicola

14 Apr 2024

·

Stayed 3 nights

Perfect location. Very central and walkable to almost everything within 10 to 15 mins. Room could have done with a few more drawers for clothing storage otherwise ideal.

10

Susan

5 Jun 2024

·

Stayed 2 nights

The location is excellent, and staff were very helpful. A/C was much appreciated after walking in the heat. Very close to Real Alcazar, cathedral, and loads of restaurants, bars and shopping. Traveling solo and felt comfortable walking everywhere. Beautiful city!

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Dining

Breakfast is generally good, with a decent variety and quality noted across reviews. Some guests found it basic or pricey, or wanted more choice.

Related guest reviews

10

John William

12 Nov 2025

·

Stayed 3 nights

The Rooms Are fresh and clean and the staff were very helpful also breakfast was good with a good selection

6

Henricus

22 Feb 2024

·

Stayed 3 nights

Hotel met weinig luxe , sobere maar nette kamers , geen bad , TV werkte niet . Ontbijt is erg karig en duur . Ligging is goed , midden in het centrum , wel moeilijk parkeren .

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10

Luis Martin

14 Aug 2025

·

Stayed 2 nights

Excellent reception and breakfast.

8

Jacqui

14 Nov 2025

·

Stayed 4 nights

Room clean and all that you needed. Breakfast was very good. Staff very helpful and friendly. As you would expect, the only negative was the noise; sometimes noisy people outside in early hours and then bin lorries and delivery vans early morning. Clearly noise is the price you pay for being in room at front of a city centre hotel.

8

Paul

8 Feb 2023

·

Stayed 3 nights

good base to tour the city - basic hotel but clean and comfortable . Good Breakfast .

10

Debra

26 Feb 2026

·

Stayed 1 night

Great location and breakfast

8

Gaëlle

13 Dec 2025

·

Stayed 7 nights

L'hôtel est vraiment très bien placé, à proximité de tous les principaux sites, on a pu tout faire à pied, c'était parfait. Les chambres sont correctes, spacieuses et propres. Petit bémol sur le PDJ, les gâteaux proposés sont assez "chimiques", la qualité et le choix pourraient être améliorés. Le personnel est agréable.

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10

Eugen

26 Apr 2024

·

Stayed 5 nights

Well located hotel. Good breakfast but to pay.

10

María

15 Sept 2023

·

Stayed 2 nights

Laura excelente, por su amabilidad y actitud. El desayuno le falta variedad. Limpieza muy bien

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10

Dave

29 May 2024

·

Stayed 3 nights

This is an amazing hotel, in a fantastic location. Check-in / out staff are polite and professional but don't come across as that friendly and my check out experience was let down by an officious staff member. Breakfast was great and the staff there were fantastic.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $209	10
11 $208	12 $186	13 $185	14	15 $212	16 $265	17 $252
18 $174	19 $214	20	21 $261	22 $185	23 $262	24 $262
25 $166	26 $192	27 $207	28 $195	29 $207	30 $241	31 $260

Su	Mo	Tu	We	Th	Fr	Sa
1 $185	2 $147	3 $147	4 $161	5 $130	6 $220	7
8 $151	9 $141	10 $138	11 $162	12 $162	13 $213	14
15 $125	16 $109	17 $132	18 $144	19 $140	20 $201	21
22 $118	23 $118	24 $102	25 $106	26 $107	27 $168	28
29 $109	30 $96

Sercotel Las Casas de los Mercaderes

Prices for Sercotel Las Casas de los Mercaderes

Monthly average prices

About this property

Location

Room options

Single Room

Double Room

Superior Twin Room

Classic Triple Room

Superior Double Room

Twin Room

Guest reviews of Sercotel Las Casas de los Mercaderes

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sercotel Las Casas de los Mercaderes

Prices for upcoming dates

Business details