voco Seoul Myeongdong by IHG

VOCO Hotel was top notch. We stayed there when it was T Mark Grand Hotel and very familiar with the property. Pleased with the changes/improvements. 1. GS convenience store in the lobby 2. restaurant selection was excellent with many choices to satisfy even picky eaters. The food was very tasty and fresh. 3. Loved the Twosome Place coffee shop that stayed open very late. Perfect for a late night snack. 4. Elevators were very fast and clean. 5. Front desk employees were friendly and helpful. Spoke and understood english.

Club lounge offered good beverage & bar food. Ambience was comfortable with nice view of namsan tower. Staff were prompt & friendly.

地下鉄の会賢駅出口から徒歩30秒の立地、ホテルは清潔でサービスも行き届き、朝食は様々な種類の料理があり美味しい。ジムはあるもののマシンは多くない、エレベーターが各階で止まりやや不便。それでも総合評価的には素晴らしいホテルでお勧めします

From the moment we checked in until checkout, service was top notch, A+++. Rooms were very clean and spacious. Restaurant buffet had a vast selection with both korean and western selections. Impressed with the services offered by the hotel....luggage pick up/drop off, GS store 24 hours in the hotel, business area with printer, lounge on the 18th floor. The airport limosine bus stops right in front of the hotel, making it very convenient. The subway entrance is one minute away. Mr. Han, the general manager, greets his customers and treats everyone like a valued guest.

位置不錯，會賢站3號出口，有電梯方便老人家及BB車，機場巴士6001就停門口，往機場在對面搭6015巴士，交通很便利。步行去明洞不用10分鐘，唔想行可以喺門前巴士站搭1個站就到。酒店對面正是南大門市場，食買都方便。樓下有GS25便利店同A TwoSome Place，半夜或天氣唔好都可以買嘢食嘢。 房間唔算大，浴室只有浴缸無shower，如有老人家最好預先request。酒店職員好有禮貌，人多check in會先記名，我哋可以坐低等。

It’s a great location hotel directly opposite Namdaemun and walkable to Myeongdong. The hotel is modern and clean, has good sized room. The bed is super comfortable and to top it all, the drinks in the fridge is free and refilled daily. There is no kettle in the room but they will bring you one immediately. Highly recommended for a truly enjoyable stay!

駅から近く、ホテル内室内も清潔で過ごしやすかったです。朝食も様々な食品が用意されており、3泊しましたが、飽きる事なく楽しめました。また、ホテル内にwowpassの機械が設置され、コンビニもありとても便利でした。はじめての韓国旅行でしたが、とても楽しめました。次回も利用したいです。

The hotel is in a perfect location on the main bus and train lines. However it is not loud nor noisy. Here you can feel the Korean local vibe. The hotel is surrounded with great restaurants. Don’t be shy to try and go into the ones where only Koreans are sitting. There are many local attractions nearby especially if you enjoy walking. Namsam park leading to Seoul Tower is a great daily hike. The Namdeum market is practically diagonal from the hotel. It is a great market to shop for clothes, shoes, accessories and even a suitcase in case you shopped too much. Great coffee shop next to the lobby. You can walk to Seoul training station on the Seoullo trail. And after a busy day you can enjoy the hotel swimming pool. There are pharmacies, hair dresses and even oriental medicine across from the hotel.

Beautiful new hotel. Great pool, gym and club lounge for coffee, wine and snacks with a Jew of Seoul Tower. The only drawback was the staff knowledge. I had to feel them the club lounge served alcohol beverages and had a happy hour. Additionally, I got the wrong directions form two different staff members on where to catch the bus to the airport which happens to be directly across the street. Unfortunately I walked several block with all my luggage in tow until I found someone on the street that spoke English.

Loved our stay here. We had a mountain view suite with lounge access. The breakfast and lounge options were plentiful and well worth it. Joey in the lounge/ breakfast area and Kai from concierge were very helpful. Concierge helped book an hanwoo beef restaurant and explain the airport bus. The area around the hotel is awesome and an easy uber to other popular tourist spots. We enjoyed the swimming pool with our toddler. Highly recommend this hotel!

Although we arrived early, the staff kindly prepared the room ahead of time and allowed us to check in 1.5 hours early. However, the shower curtain in the bathroom had a musty smell, which made the entire bathroom unpleasant. That was a bit disappointing.

Very helpful staff. The room was spacious and clean. Delicious breakfast with a variety of choices

Excellent location Kind-full personnel Clean and modern

初めて宿泊しました ホテルの前がバス停で道路を渡れば南大門市場とても便利でした 南大門市場の手前に地下鉄へのエレベーターがあり重いスーツケースでの移動も楽です 部屋は清潔感があり広くはないですが居心地は良かったです 又、利用したいです

ホテル全体が清潔だった

객실과 침구가 매우 깨끗하고 쾌적했습니다. 교통도 편해서 재방문할 예정입니다.

ソウル駅からも明洞駅からも徒歩圏内で大変便利な場所にあります。お部屋も綺麗でシンプルな内装でベッドもフカフカでゆっくりできました。冷蔵庫の中のドリンクも無料でお水も4本ついていて助かりました。スタッフの方も親切で居心地が良かったです。朝食バイキングの種類が豊富でとても美味しかったです。また宿泊したいホテルの一つです。

The cleaning staff was exceptional. I was on the 14th floor and I frequently had my do not disturb on since I stayed 9 days and didn’t need the room cleaned every day however the ladies were always so nice to offer me water and towels and restock my minibar. I appreciated their kindness everyday!!!! They made me feel very welcome and cared about. They did a great job!!!

조식패키지가 좋았습니다. 다만 욕조배수가 안좋았고 어메니티 바디워시를 안채워주어서 불편했네요

バスルームから水のにおいか、なにかにおいを、感じた。コーヒーマシーンが壊れてた。冷蔵庫が小さくて買ったものが冷やせなかった。 立地がとてもよくて動きやすかった。スタッフの対応はとてもよくて安心して宿泊できた。

江南の方に何度か泊まっていて好きなので今回は明洞に泊まってみました。 お部屋の窓が開くと思っていたら滞在した部屋は開かず残念だったのと、空調が涼しくならず少し不快でした。 それ以外は快適でまた泊まりたいです。

I enjoyed staying here, It was in a great location, subway entrance steps away. The staff was very nice and helpful and everything was very clean. I also loved the 24 hr GS25 in the lobby! The only negative thing was the thermostat was automatically set to 27 Celsius (80.6) degrees Fahrenheit which is crazy! you are not allowed to change it or adjust the temp of your room. We HATED this! My boyfriend didn’t get a good sleep the whole time because he constantly woke up sweating. I don’t understand why we don’t get to choose the temp because that honestly was a huge drawback to this hotel.

“City view” room has a huge pillar blocking half the window. Room hallway light flashing whole night. Bath tub clogged. Then music noise from above floor can be heard clearly in the room. Not the best staying experience.

Located right outside the station. Very clean and comfortable. The view of Namsan Tower was beautiful. I will definitely stay again.

Chose to stay here as it was in Myeondong and we have stayed at numerous IHG hotels in the past. Let’s start by saying the rooms are extremely small and the views were lacking. The lounge was decent and the breakfast downstairs was quite nice.

The staff were pleasant and the hotel rooms are large. The reason I removed one star is the hotel controls the AC and the room will not cool below the threshold set by the hotel which in my case was 24°C (75.2°F). That's unacceptable to me and I will not stay at the hotel in the future. I'm paying a decent price for the room and if I want the room colder I should be able to set it at least to 72°F. The room was hot and stuffy during the summer days.

My recent stay at this hotel was nothing short of a nightmare, starkly contrasting their claims of guest care and comfort. From day one, I encountered nothing but apathy and negligence, leaving me feeling cheated, disrespected and utterly frustrated. After a 16 hour tiring flight, all I wished for was a good night’s sleep. Instead I found the thermostat locked at 30 degrees C. When I reported the issue to the front desk, I was assured that the temperature was centrally controlled and would be adjusted, but that never happened. Exhausted, I spent the entire night drenched in sweat, unable to sleep, desperately trying to rest in what felt like an oven. Exhausted from the sleepless night, I once again reported the issue. This time the staff suggested opening the window to let in cooler air. To my disbelief, the windows were sealed shut. Another night in a hot room tossing and turning, desperately trying to rest. I raised the issue once again only to be offered a room on the same floor with no promise that it would resolve the issue. Yet, when I returned, I was still stuck in the same furnace like room. Another sleepless night followed. By this time, my frustration had reached its peak. Lack of sleep was taking toll on me physically and mentally. Yet, the staff remained indifferent, offering nothing but smiles that masked their complete inaction. There were no follow-ups, no efforts to check if my concerns had been addressed. Spent $1200 for four nights of utter discomfort.

ベッドがとても気に入りました！よく眠れた。立地も最高で駅の出口からも近い。飲食店も多く、コンビニとカフェが１階にあるのも便利です。掃除も普通にキレイで、バスマットだけ無かったけれど大した問題ではないのでそのまま頼まずに２泊しました。日本語を話す人はほとんどいなさそうですが、英語はスタッフさん全員が話します。また利用します。

所有野都好好，location 一流。staff 可以英語溝通，聽得明，講得明。房間整潔。 但，床及枕頭過軟，如果枕頭的承托力高一點就好了。

Terrible check-in experience. The counter agent could not find our two reservations. Made us wait 20 minutes. No apology, no offer of an upgrade given the problem, no offer of a free drink at the lounger while we waited. None of the counter agents were busy, but none helped to obviously ill-trained one we dealt with. After waiting 20 minutes we were made to feel that it was all our fault (which it was not as we had all the Hotels.com reservation confirmation to show the agent). We spoke Koran, so that was not a language issue. Also, please note that the beds are not king size as understood in most parts of the world. The beds are much smaller. There are lots of other hotels at this price point, and lower, with far better service. Go for those and avoid the grumpy front desk at the VOCO Seoul Myengdong.

Voco hotel was very clean, with friendly and nice staff located at a good location close to most touristy areas. We enjoyed our stay and would recommend it to others.

From the moment we checked in until checkout, service was top notch, A+++. Rooms were very clean and spacious. Restaurant buffet had a vast selection with both korean and western selections. Impressed with the services offered by the hotel....luggage pick up/drop off, GS store 24 hours in the hotel, business area with printer, lounge on the 18th floor. The airport limosine bus stops right in front of the hotel, making it very convenient. The subway entrance is one minute away. Mr. Han, the general manager, greets his customers and treats everyone like a valued guest.

Excellent staff with very friendly and helpful attitudes. Very polite and welcoming as well.

Great location, staff and hotel. My only criticism is that I booked for a king size bed and they gave me double beds saying they didn’t have any left. But when I booked it over a month ago, it was for a king. I looked on Expedia to see if I can book a king that same day and it was available.

We booked this hotel due to its location, next to the subway station and one of the bus stops for the airport limousine bus. However, we were disappointed with the check-in reception as well as the lack of communication from the hotel. After we completed our check-in, we went back to reception to enquire about the airport limousine bus schedule. Only then did the staff realised that she had forgotten to inform us that there will be an outage of power supply to the entire hotel due to a electrical safety inspection for 3 hours on our 2nd night of stay. The hotel did not highlight this during our booking, nor informed us by email before we arrive for our stay (Expedia did not highlight this as well). If this is a mandatory inspection, the date should have been known beforehand and the hotel should announce this publicly and inform guests whom have made reservations, and offer the option to guests to either keep or cancel the reservation. Unfotunately, we were left with no such choice but to stay in the room with no aircon, no TV, no hot bath water, and in darkness (saved for the emergency light at the room entrance). The only saving grace was that power was restored an hour later, earlier than the 3 hours stated. It was unfortunate our stay experience was marred by this incident.

The property was nice. The area was strange. Right downtown. Had a horrible experience with the Assistant Manager Kyle Kim. We had ordered a taxi that took us to the wrong place at least 20km from where we had told the girl at the hotel we wanted to go. He never apologized for the mixed up. The clerk had told the taxi the wrong location. He basically said it was our fault. That the clerk did nothing wrong. I was asking for a refund of $10 from our bill of over $1300. He made us feel like we were lying about where we asked to be taken. The wrong place we were taken was unsafe. The taxi driver yelled at us.. demanded more money. We paid two fares. Never an apology. Poor customer service. The money wasn’t even an issue. Yelled at by taxidriver. Then insulted and accused of lying by Kyle Kim over $10. When we spent over $1300.

Staff is extremely helpful and thank you for their kindness for providing me the luggage storage even my stay is one day later. Since the hotel MIDO did not open when I was there around 8:45am when the first day just arrived Seoul, and feeling very frustrated and VOCO hotel just in the right time for providing me a Helping hand.. 100% recommended and the buffet breakfast is yummy too

The receptionists are really open armed and kind.

Really enjoyed our stay - very convenient and clean. All staff were helpful, a great choice.

Terrible check-in experience. The counter agent could not find our two reservations. Made us wait 20 minutes. No apology, no offer of an upgrade given the problem, no offer of a free drink at the lounger while we waited. None of the counter agents were busy, but none helped to obviously ill-trained one we dealt with. After waiting 20 minutes we were made to feel that it was all our fault (which it was not as we had all the Hotels.com reservation confirmation to show the agent). We spoke Koran, so that was not a language issue. Also, please note that the beds are not king size as understood in most parts of the world. The beds are much smaller. There are lots of other hotels at this price point, and lower, with far better service. Go for those and avoid the grumpy front desk at the VOCO Seoul Myengdong.

地下鉄の会賢駅出口から徒歩30秒の立地、ホテルは清潔でサービスも行き届き、朝食は様々な種類の料理があり美味しい。ジムはあるもののマシンは多くない、エレベーターが各階で止まりやや不便。それでも総合評価的には素晴らしいホテルでお勧めします

I love the location. We always stay here when we visit seoul. Namdaemun street shopping is right across the street. Seoul Station is walking distance and close to subway terminals.

It’s a great hotel that is very well situated in Myeong-dong (close to Shinsegae dept store, Myeong-dong street and Lotte plaza). Also, Hoehyeon subway station is right outside the front door of the hotel, and the bus stop for the airport bus is right across the street. The breakfasts were delicious and the portions were very large. I would recommend this hotel to anyone who wants to see all the sights around Seoul easily using public transportation. We had a wonderful stay!

Centralized to all tourists spot. Easy access to transportation and airport. Breakfast had a variety of options. Convenience store in hotel opens 24/7 which was nice.

Great Location, next to both buss and metro. 10 minute walk to Myeongdong. Airport buss 6001 stops right outside

This hotel is located next to the subway and is super close to all the shopping

Close to subway station and namdaemun. Walking distance to shinsagae department store. There's a coffee and dessert place downstairs and convenience store on premise. Very convenient! Best thing is limousine bus from airport comes to the front door to this hotel! To go back to airport, it's just a 2 min walk away across the road!

空港リムジンの停留所もすぐそば ４号線フェヒョン駅もすぐそば明洞へも歩いて行ける 南大門もすぐそば なかなかの立地でした

Close to Seoul station. Airport limousine bus just opposite hotel. Near numerous local restaurants

stayed here 4x already , i always choose this hotel whenever i go korea, nice location very near on train bus mall and restaurant

I really enjoyed my stay. The location is a dream with tons of restaurants, coffee shops, convenience stores, an open-air market across the street, right next to a metro stop, easily walkable from the Seoul train station, close to Seoul tower, Myeong-dong shopping etc. The staff was great, the room were well appointed, comfortable and quiet. The breakfast buffer has a lot of tasty options. Recommended!

Club lounge offered good beverage & bar food. Ambience was comfortable with nice view of namsan tower. Staff were prompt & friendly.

Very clean, new facility. Excellent service, great view of N Seoul Tower. Breakfast buffet was stellar.

From the moment we checked in until checkout, service was top notch, A+++. Rooms were very clean and spacious. Restaurant buffet had a vast selection with both korean and western selections. Impressed with the services offered by the hotel....luggage pick up/drop off, GS store 24 hours in the hotel, business area with printer, lounge on the 18th floor. The airport limosine bus stops right in front of the hotel, making it very convenient. The subway entrance is one minute away. Mr. Han, the general manager, greets his customers and treats everyone like a valued guest.

Very helpful staff. The room was spacious and clean. Delicious breakfast with a variety of choices

朝食のビュッフェがとても美味しかったです

Great location! Clean and well maintained hotel. Directly across the steer from the street markets. Breakfast buffet was great, many options and well maintained. I would definitely recommend and stay here again.

This was a goid value for the money. The var fridge was complimentary and was replaced with items every day. The buffet breakfast was good with healthy options, yoghurt was in sealed tubs and they also had variety of probiotic drinks. The location was only 10 min walk to Myeondong shopping precinct

Excellent breakfast offerings in a very convenient location!

On my last day at the hotel, they had too many guests that were noisy and breakfast time was too rushed due to those rude guests and their families... Had to wait a long time to get coffee from the machines.