Name: Hotel Zed Victoria
Address: 3110 Douglas Street, Burnside, Victoria, Canada, Victoria, Capital Regional District, CA
Price range: $111–$245 per night
Rating: 8.85

What guests think

Hotel Zed Victoria delivers a playful retro stay with friendly staff, clean rooms, and family perks like a pool with waterslide, hot tub and sauna, free bikes, and hangouts such as Grandma’s Basement, with guests praising the Ruby breakfast.

The location is convenient to buses and a mall but sits on a busy road; traffic sirens, thin walls, and motel-style exterior corridors mean recurring noise, and there is no elevator. Rooms skew small (suites are roomier); a few reviews mention weak Wi-Fi, inconsistent water pressure/temperature, musty odors, and occasional renovation or pool closures. Overall, expect a fun, amenity-rich, motel-style stay that suits families and retro fans more than light sleepers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout amenities include a pool with waterslide, hot tub and sauna, free bike loans, game/lounge spaces like Grandma’s Basement, and a fire pit; families especially enjoy them. Some guests noted occasional crowding or temporary closures during renovations, tight parking, and no elevator.

Related guest reviews

10

Karelisa

May 26, 2025

·

Stayed 2 nights

The pool and slide were a hit with the kids. Water was nice and warm, deeper than average hotel pools. The lobby had board games to check out. It was the best hotel coffee we have ever had

10

Dennis

Dec 21, 2022

·

Stayed 1 night

Bikes, Ping Pong, pool/hot tub

10

Lauren

Jul 26, 2023

·

Stayed 2 nights

Such a great hotel with tons of fun opportunities. My kids loved staying here and wanted to try everything (bike rentals, ping pong, water slide/pool, typewriters, etc). This is not a hotel to get just to sleep, make sure you plan some time to be able to enjoy the amenities.

10

Jalene

Oct 12, 2025

·

Stayed 2 nights

My friends and I really enjoyed our stay here! Staff were very friendly and helpful. The room was decorated in such a fun and creative way (without being tacky), had lots of space to spread out, beds were comfortable, and everything was clean. The extras like the pool/hot tub, fire pit, communal lounge spaces, and the coffee/cream/sugar provided to make yummy French press coffee in the mornings put it over the top! The only downsides were that the room wasn't totally soundproof and there was construction next door, so this was a bit annoying, but it didn't take away too much at all from an otherwise great stay!

10

Jay

Nov 13, 2025

·

Stayed 2 nights

Fun room, great staff, very welcoming, restaurant very good. If you’re wondering, the waterslide entrance / stairs is outdoors but the water slide run out ends inside the pool building. And the water is comfortable even when the air temp is a bit lower.

10

Eddie

Jan 29, 2025

·

Stayed 1 night

Fun, updated rooms, which were very clean and really nice staff. Small pool and the hot tub isn’t the best but we still enjoyed the amenities and the sauna was a nice treat!

10

Dalynn

Apr 19, 2025

·

Stayed 2 nights

We had a great time at Hotel Zed! It's the perfect place to stay, especially if you have kids. They have a pool with a water slide and a hot tub. The kids wanted to stay in the pool all day. They have a super cute area in the back with a fire pit. The staff were great, very friendly and helpful. We can't wait to go back!

8

David

Jul 29, 2025

·

Stayed 3 nights

Pool and hot tub

10

Oswald

Jun 23, 2025

·

Stayed 2 nights

liked the pool and lobby (games and records) areas.

10

Vanessa

Sep 4, 2025

·

Stayed 3 nights

Hotel Zed is tons of fun. The water slide and pool area is wonderful. Fresh found coffee for the room was excellent. Grandma’s basement was highly entertaining with the pool table and record player. And the decor was so funky and fun.

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Cleanliness

Most reviews describe the property and rooms as very clean or spotless. A smaller number reported issues such as musty or carpet odors and sticky floors.

Related guest reviews

8

Rod

Oct 5, 2025

·

Stayed 3 nights

A fun and convenient hotel. Have stayed a few times. Only criticism is the carpets in 2 of the 3 rooms we have stayed in smell like dirty socks and could use some deodorizer.

10

Shahriar

Jul 1, 2025

·

Stayed 2 nights

Wonderful stay at a great place with helpful and accommodating staff. It has a great swimming pool and the rooms are immaculately clean. I highly recommend staying at this place.

6

LUISA

Sep 21, 2025

·

Stayed 2 nights

Our room smelled very musty even with window open Room like a cruise ship very small

6

Kimberly

Nov 28, 2025

·

Stayed 1 night

I booked 2 identical rooms, one for myself and one for my parents. I have given an "OK" rating because while my room was great, the bathroom floor of man prints room was very sticky. They asked the front desk to clean it, which they did, but when they went back inside they realized the floor in front of the sink was also very sticky but it was too late into the evening to bother calling them in to clean it. There was also an oder to their room that triggered my mom's asthma quite badly. She couldn't tell if it was from an animal in the room previously or bleach, but she had to use her asthma inhaler 4 times during the night, which it is recommend to use that particular one max of twice a day, so this was very excessive and obviously something inside the room that triggered a very physical response she has not experienced in any other hotel room previously. I may or may not book here again, but my parents never will. They were quite uneasy with the floors not cleaned and the odor.

8

Mohammed

Jan 27, 2026

·

Stayed 2 nights

Washrooms were a bit smaller but other than the service was excellent and the room was spotless

10

Desiree

Jun 18, 2025

·

Stayed 2 nights

Our stay at hotel zed was wonderful. Staff are friendly, room is cozy and clean and the amenities are fab!

10

Catherine

Jun 15, 2025

·

Stayed 3 nights

Hotel Zed is very retro, reminiscent of a sixties motel but the beds are very comfortable, the rooms are well appointed and the bathroom up to date and spotless. Ruby's diner is excellent. The front desk was very accommodating. It is great value for money. I would definitely stay there again.

10

Katelynn

Oct 30, 2025

·

Stayed 1 night

Spotless, clean, updated! No negative feedback, this place is great! Very comfy bed!

10

Sherry

Apr 7, 2025

·

Stayed 1 night

Enjoyed stay. Clean. Centrally located. Loved it.

10

Miguel

Jun 13, 2024

·

Stayed 1 night

Excellent cleaning, beautiful design and style, super confortable, useful elements and details. Front desk host was really kind and nice.

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Rooms

Rooms feature fun retro decor and comfortable beds; many are compact, while suites add kitchenettes and extra space. Noise from traffic or neighboring rooms is common, and a few guests mentioned weak Wi-Fi, limited AC, and variable water pressure/temperature.

Related guest reviews

8

Anita

Apr 22, 2024

·

Stayed 1 night

The pillows are too tall perhaps some smaller pillows will be better. The traffic noise was audible throughout the night. Otherwise, the room is spacious, beautifully decorated and well equipped!

10

Jennifer

Oct 7, 2025

·

Stayed 1 night

Always love staying here and the upgrades they have done to the rooms are amazing. Quiet rooms and super comfy beds. Great place to hang out while visiting Victoria.

6

Robin

Oct 19, 2024

·

Stayed 1 night

Funky new decor and clean which was nice, but thin walls with noisy reverberations. It all depends on who you get for a neighbor.

10

Kimli

Nov 22, 2025

·

Stayed 2 nights

Great rooms, love the decore!

4

jericca

Jan 22, 2026

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Stayed 1 night

The hotel is a previously old motel - it smells like it (think old motel where people smoked a lot) regardless of the reno's. It's fun and funky for the theme, however, the location of this place is not great. Its a super busy area, car alarms going off all night, homeless out and about, and sirens - many many sirens. Plus you can hear your neighbors a lot as well. For my stay their hot water was not working properly upon my arrival which was fine, but it lead into the morning with water issues making it not pleasant to shower before my work day. The wifi was also in and out a lot from my room. Even 5G wasn't working well, so i must have been in a dead zone. The staff via text asked what they could do to help with the issues i was having and when i sent a reply back to them, they ghosted me and had no solutions - they didn't even try. I left here tired from a sleepless night, freezing from a cold shower, and disappointed with the customer service.

8

Jacob

Mar 17, 2025

·

Stayed 2 nights

Really fun hotel at a good price, came with a french press, a disco ball, and much more. Main downside is how noisy it is, struggled to sleep at night, walls are thin and door isnt sealed properly so it was super loud with the cars cominy by. Not to mention the ac unit sounded terrible, aswell as the fridge. Only other downside is the pool and hot top are relatively small so they are very often too full.

6

Sandra

Apr 24, 2025

·

Stayed 3 nights

We really liked the retro room decor, and a lot of function was packed into a small space, but the space was really small. If one person is in the separate toilet, the other person can't be in the kitchen area because they would be hit by the door opening. Nowhere to put your luggage. Pink lights are cool until you actually want to see. The main complaint we have is this is basically a daycare centre. Rafts of young children playing on the walkway outside your room without adult supervision. They call this a hotel, but it is a motel and you have to schlep your gear up two flights of exterior stairs whilst navigating around the kids running to the waterslide. Parking was extremely tight.

8

Sarah

Oct 16, 2025

·

Stayed 2 nights

The rooms and decor are amazing. If you don't mind the proximity to a busy road, then it's a great option for a comfortable stay while visiting Victoria.

10

Brad

Aug 15, 2023

·

Stayed 2 nights

This was a fun and quirky hotel. The hotel had parking on site with a pool and hot tub. The rooms had some unique pieces in them that were total throwbacks. The hotel had board games, bikes and records you could rent out, plus a cool lounge with coffee and tea. The bed was comfortable and the room was a good size, the only downside was there was no ac and the rooms were pretty warm at night

8

Melissa

Aug 1, 2025

·

Stayed 3 nights

Pros: Pool and the slide! Staff was great and friendly, very close to bus line, fun vibe Cons: Sofa bed and queen were not comfortable, suite was very small, no convenient grocery stores,

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Service

Service is widely praised as friendly, welcoming, and accommodating, with early check-ins and thoughtful touches. A few travelers reported slow or unhelpful responses, delayed deposit releases, and security concerns about missing items.

Related guest reviews

10

Arlene

Nov 10, 2024

·

Stayed 1 night

Super accommodating staff. Willing to go above and beyond for us. Friendly and funny staff… personable and capable. Thank you for that! Funky room! Loving the new 80’s vibes. Couldn’t think you could make it look any cooler than before. Wild updates. Thanks for continuing to care about your property:

4

jericca

Jan 22, 2026

·

Stayed 1 night

The hotel is a previously old motel - it smells like it (think old motel where people smoked a lot) regardless of the reno's. It's fun and funky for the theme, however, the location of this place is not great. Its a super busy area, car alarms going off all night, homeless out and about, and sirens - many many sirens. Plus you can hear your neighbors a lot as well. For my stay their hot water was not working properly upon my arrival which was fine, but it lead into the morning with water issues making it not pleasant to shower before my work day. The wifi was also in and out a lot from my room. Even 5G wasn't working well, so i must have been in a dead zone. The staff via text asked what they could do to help with the issues i was having and when i sent a reply back to them, they ghosted me and had no solutions - they didn't even try. I left here tired from a sleepless night, freezing from a cold shower, and disappointed with the customer service.

10

Colin

Nov 18, 2025

·

Stayed 3 nights

Property and rooms are excellent. Staff seem happy to be there and we very helpful. The Ruby is lights out. The staff there are world class. You should all be proud of the customer/guest experience you provide. 12/10

6

Michael

Jan 25, 2025

·

Stayed 1 night

Exceptionally clean room, terrific staff communications, nicely decorated and renovated room, albeit basic amenities. One concern is that 4 days later I have yet to see the hold on my CC reimbursed. I have been told it has been processed but I have never seen a delay like that in my lifetime of staying in hotels.

2

Robynne

Feb 25, 2026

·

Stayed 1 night

The customer service at the front desk was not helpful. We waited for way too long as the lady at the desk went on and on with the guest in front of us. Talking about language and all the travel they have experienced. This was at 12 am. I had an issue in my room and it was never solved. We also had to move rooms on our two night visit and they moved our luggage. I came back to the hotel to find my AirPods missing. Funny enough the housekeeper was wearing them. I have the location on my phone and it’s disappointing to say the least. I DO NOT RECOMMEND!!!

2

Robynne

Feb 25, 2026

·

Stayed 1 night

Stole My AirPods

10

Xylia

Oct 27, 2025

·

Stayed 1 night

I was very thrilled about our stay here. Location was amazing with it being right across from Mayfair Mall in Victoria. We we went to a concert at the save on Centre and walked back and it wasn't that bad. They have a breakfast place you can go tey on location. Thou we didnt try it was busy & everyone seemed to like. The staff was amazing. I have a extremely neutrodivergent family and we found the rooms were perfect for us. The lights we adjustable so that my autistic son wasnt overstimulated. We stayed in the one bedroom suite he could have quiet space and loved the space. He very much approved. They let us check in much earlier cause he was having a hard time and we need space to have him calm down. I couldn't be more grateful for the staff and accommodation. Beds were comfy. Even the little details of the frech press coffee and giving us cream when we checked in amazing. They have a firepit too in the back. We didnt get to use but we will be back. I cant stop raving about our stay to everyone. Definitely also brought back memories of grandmas basement in a good way. Love it. ❤️❤️❤️

10

Mona j

Dec 23, 2025

·

Stayed 1 night

The staff and atmosphere is great

10

Peggy

Nov 6, 2024

·

Stayed 1 night

The staff was amazing!!! I will stay here the next time I’m in town!!

2

Victoria

Sep 6, 2024

·

Stayed 1 night

I was “upgraded” to a cellar room with a window at sidewalk level. It was dank and creepy, with only one unoccupied neighbouring room. I was a woman travelling alone, and the area and the room itself felt unsafe. Luckily, when I spoke with the front desk she was kind and refunded my room. But, I would suggest being proactive and recognizing that single women should not be placed in such an unsafe room.

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Location

Across from Mayfair Mall with easy bus access and bike paths, and a short drive to downtown. However, the area is beside a busy road with frequent sirens and is less walkable or central than some may expect.

Related guest reviews

8

Gilad

Jun 28, 2024

·

Stayed 2 nights

Nicely renovated rooms but area is not great on a very noisy road with sirens passing by regularly.

10

Jennifer

Aug 1, 2025

·

Stayed 3 nights

This is a fun and funky place to stay. This is my second visit and no complaints. It is easy to get downtown via bus if not driving. Internet worked well, everything seemed clean, and the staff are friendly. Didn’t use the pool, but looked like fun. The only thing I could not figure out was how to work the TV, but I have this problem at every hotel/motel I go to.

10

catherine

Aug 4, 2024

·

Stayed 3 nights

Love the retro vibe; clearly a lot of thought went into it! The location is OK, but it’s super close to a bike trail which brings you downtown in 15m, and the hotel provides you with complimentary bikes.

8

Sean

Nov 19, 2025

·

Stayed 1 night

Best budget hotel near downtown Victoria. It's an updated motel on a major road, so expect road noise, but staff and vibe are great.

8

Sheryl

Oct 19, 2024

·

Stayed 1 night

Great hotel. Close to everything

10

Xylia

Oct 27, 2025

·

Stayed 1 night

I was very thrilled about our stay here. Location was amazing with it being right across from Mayfair Mall in Victoria. We we went to a concert at the save on Centre and walked back and it wasn't that bad. They have a breakfast place you can go tey on location. Thou we didnt try it was busy & everyone seemed to like. The staff was amazing. I have a extremely neutrodivergent family and we found the rooms were perfect for us. The lights we adjustable so that my autistic son wasnt overstimulated. We stayed in the one bedroom suite he could have quiet space and loved the space. He very much approved. They let us check in much earlier cause he was having a hard time and we need space to have him calm down. I couldn't be more grateful for the staff and accommodation. Beds were comfy. Even the little details of the frech press coffee and giving us cream when we checked in amazing. They have a firepit too in the back. We didnt get to use but we will be back. I cant stop raving about our stay to everyone. Definitely also brought back memories of grandmas basement in a good way. Love it. ❤️❤️❤️

10

Sandra

Nov 7, 2024

·

Stayed 1 night

Great location

8

Jamie

Dec 13, 2024

·

Stayed 2 nights

As hotel is near the heart of the city, the traffic was nosy including sirens

10

Kat

Oct 13, 2024

·

Stayed 3 nights

Actually so cute and the rooms feel like you’re staying with a friend, not at a motel. Downside not super walkable location but easy to get downtown on the bus

8

Mical

Feb 24, 2024

·

Stayed 1 night

Great hotel, don't love the location, very busy road and pretty noisy all night

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Dining

Ruby, the on-site breakfast/brunch spot, earns frequent praise for tasty food and friendly service. Some mention long waits, limited hours (not open for dinner), and prices on the higher side.

Related guest reviews

8

Tammy

Nov 22, 2024

·

Stayed 2 nights

Everything was what i was expecting. The only down side is the property restaurant has a long wait time for breakfast ( over an hour). Also, we could only get water at the vending machine which only takes change and the reception desk does not have enough change to provide guests.

10

Niki

Nov 12, 2025

·

Stayed 4 nights

Fabulous stay at the Zed. The breakfast at the Ruby was delicious, and I would definitely go back. The hotel was such a cool vibe, and the rooms were charming and cozy. The beds were very comfy, the coffee was delicious we loved the French press. It was the perfect stay for our getaway.

10

Charlene

Aug 29, 2025

·

Stayed 3 nights

Room was great, comfy beds, great decor. Pool and hot tub were lovely and the water slide was lots of fun. The restaurant was very good.

8

Miles

Jul 18, 2025

·

Stayed 2 nights

Been here a few times over the years. I think this was the nicest room - in terms of overall theme and layout. Breakfast at the restaurant was great. Didn’t like paying extra for the same room just because it was a weekend night.

10

Karen

Jul 22, 2025

·

Stayed 3 nights

Just very comfortable and distinct look, centrally located, everything was two thumbs up! The Ruby restaurant on site is so goid, we ate there every day and were thrilled with each meal.

10

Carl

Jan 24, 2025

·

Stayed 1 night

Amazing room, fabulous staff, incredible brunch at the Ruby, easy parking.

10

Eric

Jul 29, 2025

·

Stayed 1 night

The Ruby restaurant was amazing.

10

Catherine

Jun 15, 2025

·

Stayed 3 nights

Hotel Zed is very retro, reminiscent of a sixties motel but the beds are very comfortable, the rooms are well appointed and the bathroom up to date and spotless. Ruby's diner is excellent. The front desk was very accommodating. It is great value for money. I would definitely stay there again.

10

chris

Jun 23, 2025

·

Stayed 2 nights

Hotel Zed set an amazing vibe for our family weekend getaway! A fun setting that you can’t get at any other hotel! Including a heated pool with a slide the kids couldn’t get enough of. To top it all off, they have some of the best dining we had in Victoria!

10

Andrea

Dec 1, 2025

·

Stayed 2 nights

Love the whole vibe. Hotel was clean, moody, and fun! Amazing breakfast on site!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$94
February	$100
March	$135
April	$139
May	$186
June	$190
July	$210
August	$236
September	$195
October	$121
November	$92
December	$105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $215	19 $245
20 $111	21 $216	22 $215	23 $223	24 $222	25 $224	26 $220
27 $179	28 $165	29 $174	30 $182

Su	Mo	Tu	We	Th	Fr	Sa
				1 $184	2 $218	3 $217
4 $153	5 $179	6 $124	7 $145	8 $167	9	10
11 $217	12 $150	13 $113	14 $113	15 $113	16 $116	17 $113
18 $113	19 $114	20 $114	21 $113	22 $113	23 $113	24 $113
25 $116	26 $113	27 $113	28 $113	29 $113	30 $113	31 $113

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Monthly average prices

About this property

Location

Room options

Rebel Room

Zed 2 Bed

Zed King Bed

Sweet Suite

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Zed Victoria

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