Small Luxury Hotel Ambassador Zurich

Wonderful small boutique hotel close to center of activity. Great tram and train connections to other spots in Zurich and easy to/from airport and elsewhere in Switzerland. Terrific staff, helpful and available. Quiet and excellent restaurant.

I’ve stayed at several SLH properties, and this wasn’t as nice as I expected. The room was nice, they use Grown Alchemist products. The restaurant/bar was just ok (bartender was great). The area it’s located was fantastic, walking distance of 2m from the Christmas market.

die Zimmereinrichtung war topp, leider gibt ers keine Parkmöglichkeit

This is a luxury boutique hotel that has all you could want in your time in Zurich for a reasonable price. Excellent dining, clean and comfortable rooms and bed, a wonderful shower with excellent soaps and shampoo, great service and concierge, in a gorgeous area of Zurich and within walking distance of everything. It is quiet as well. I was delighted with my stay at the Ambassador and will definitely return.

So happy with my stay at the Ambassador! Staff was so friendly and helpful, rooms were very clean and they even left a handwritten welcome note. Recently renovated and very modern. Toiletries were high end and they provided all extras you could think of. Rooftop had amazing views and located very close to the old town! Cannot recommend more.

Excellent location. Though pricey for overall hotel facilities.

Fantastic service and facilities at this hotel. All my requests were catered to promptly and my room was very comfortable. I wouldn't think twice about staying here again.

This is a four star hotel—as expected. Clean, comfortable, nice rooms. We were upgraded to one of the largest rooms looking over the Zurich opera house and surrounding. I saw some rooms appeared much smaller. It is an historic building that has been nicely renovated as a hotel. We stayed five nights, in Zurich to visit friends. Location is perfect for central Zurich. Across from Opera house. Near central trolley plaza and trains. Restaurant is elegant and very expensive, but food is rather average. Four blocks away one finds cheap food stalls near the trolley. Staff of hotel were pleasant. We had few needs of them. Beds were on soft side. Room was very quiet despite looking out on the city. Just be aware Zurich is very expensive. You will figure that out quickly.

Excelente hotel com ótima localização, ao lado da Ópera e com estação de trem muito próxima. O hotel é charmoso, com poucos quartos e bom bar. O grande destaque é o quarto, muito bonito e confortável. Banheiro excelente também. Único ponto de melhoria é o ar condicionado, que poderia gelar mais o quarto.

Room was great. We really appreciated the upgrade. The only slightly negative thing we could say is we felt the bar could have done with a little more atmosphere.

Clean, great location and friendly staff

Service excellent. Room was super clean. We got a smaller room and that was a bit tight but there are larger rooms. Would stay again

clean well-equipped room, great shower, windows that opened for fresh air

Very clean and comfortable room although a little cosy for two people with two suitcases and wintrer coats.

Clean, central and great service

Was very clean

Room was spotless. Reception was very friendly

This is a four star hotel—as expected. Clean, comfortable, nice rooms. We were upgraded to one of the largest rooms looking over the Zurich opera house and surrounding. I saw some rooms appeared much smaller. It is an historic building that has been nicely renovated as a hotel. We stayed five nights, in Zurich to visit friends. Location is perfect for central Zurich. Across from Opera house. Near central trolley plaza and trains. Restaurant is elegant and very expensive, but food is rather average. Four blocks away one finds cheap food stalls near the trolley. Staff of hotel were pleasant. We had few needs of them. Beds were on soft side. Room was very quiet despite looking out on the city. Just be aware Zurich is very expensive. You will figure that out quickly.

Stayed here many times. Love it! Incredibly clean and wonderful staff!!

Super comfortable and quiet room that was immaculately clean. Friendly staff.

Loved my stay! Central location next to Zurich lake, great views from room balconies, room interior was brand new.

Great property but you could hear hallway noise.

this is the worst hotel we've been to in 20 years, whether 5 star (ritz, kempinski st moritz, etc) or 2 or 3 star in ten countries. it was an attic single room they called a double. 1.the twin bed was next to wall angled 45 degrees, bumped ones forehead badly if trying to go to bed from the left side where the night table and night reading light was. 2. the horrible revamp to make it look classy was a fake. 3.all lights were linked so reading in bed at night was only possible with night lamp and ALL other five lights blasting, including the ceiling light and 2 hall lights. horrible. their excuse was it was designed that way. 4.when finally 11 pm turning lights out, 2 sharp lights under each bed lit up if one moved, or if blankets touched the floor,...creating 2 metres of light and sharp shadows. phoned desk to be told to stuff pillows and towels to cover the floor lights due to bad design. 5.this isnt even one star! lots. of leather boxes to look "designed" one was 10 inches by 8 inches containing 2 cotton pads for face! totally phony superficial look. every time you turn right at the tiny window you hit your head due to the angled wall, due to stuffing 2 beds into a one bedroom space.and of course no closet space. 5. "free' fridge meant one 2 sfr pack of nuts and a quarter bottle proseco, not renewed nightly. outrageous greed.. 6.their other , ie hotel opera,across the street, fabulous in EVERY way, big windows, high ceilings, superb modest refurbishment.

Service excellent. Room was super clean. We got a smaller room and that was a bit tight but there are larger rooms. Would stay again

Room was quiet, clean, and comfortable but small. Breakfast was not particularly good. I would suggest eating elsewhere. Staff were mostly very friendly and helpful.

Great location, nice and comfortable rooms

I hardly want to share this little gem of a hotel. Smartly designed rooms, wonderf

Wonderful room, ambassador superior. Loved the space, decor and location

This hotel had little to no customer service. They didn't give us information, nor did they have a concierge. The beds were rock hard, and the AC didn't go below 20 degrees celsius. When we asked for lighter blankets, they turned up with warmer blankets. Truly disappointed. Not worth the price.

Loved the beautiful decor in the room. Very comfortable stay - slept well as room was dark and very quiet even though we were near the elevator. Great shower!

Great location, friendly staff every time I stay here and personalised service

A truly wonderful stay! We had an amazing experience at this beautiful hotel in Zurich. Everything was perfect – from the elegant atmosphere to the exceptional service. The staff were incredibly kind, attentive, and professional, making us feel truly welcome from the moment we arrived. One of the highlights of our stay was the lovely birthday gesture they made for my daughter – it was such a thoughtful and heartwarming surprise that made our trip even more special. Thank you for making our time in Zurich so memorable. We would love to come back again soon! Efsun

Everything about our stay was perfect. No complaints. Was able to check-in early. They upgraded our room and the service was great.

Nice small hotel but their check in amd check out process is time consuming and ineffcient

Clean, central and great service

Fantastic service and facilities at this hotel. All my requests were catered to promptly and my room was very comfortable. I wouldn't think twice about staying here again.

Only one person, and sometimes none at reception and always a long wait

Great staff. Very helpful and friendly

Apparently this hotel had just been renovated. It’s good in theory, however all their bathroom fixtures although aesthetically pleasing, are sharp & hazardous in the small bathrooms. Also the doors are glass and there’s no real privacy between the bed and bathroom areas. What I found so disturbing was that there was never anyone at the front Desk to help you. We tried calling for dinner recommendations from our room and no one ever picked up the phone. The staff member that checked us in, Carmen, made sure to let us know that our breakfast was definitely NOT included in our room rate. At checkout, she didn’t even ask us about our stay. If you are the face of a small luxury hotel, you should be able to greet guests with a smile. It was as though she was doing us a favor. Isabella was kind as was the housekeeping staff. As I stated, very nice boutique property, but will not be returning.

This hotel had little to no customer service. They didn't give us information, nor did they have a concierge. The beds were rock hard, and the AC didn't go below 20 degrees celsius. When we asked for lighter blankets, they turned up with warmer blankets. Truly disappointed. Not worth the price.

Loved my stay! Central location next to Zurich lake, great views from room balconies, room interior was brand new.

Clean, great location and friendly staff

Wonderful small boutique hotel close to center of activity. Great tram and train connections to other spots in Zurich and easy to/from airport and elsewhere in Switzerland. Terrific staff, helpful and available. Quiet and excellent restaurant.

Wonderful location next to lake Zurich and walkable for great restaurants and shopping. We especially appreciated the helpful staff!

Fantastic property. Completely remodeled, very clean and comfortable rooms and baths. Great location

Comfortable beds luxurious pillows were just what we needed after touring for ten days. Very handy location to inner city and to lake and river tours

This is a four star hotel—as expected. Clean, comfortable, nice rooms. We were upgraded to one of the largest rooms looking over the Zurich opera house and surrounding. I saw some rooms appeared much smaller. It is an historic building that has been nicely renovated as a hotel. We stayed five nights, in Zurich to visit friends. Location is perfect for central Zurich. Across from Opera house. Near central trolley plaza and trains. Restaurant is elegant and very expensive, but food is rather average. Four blocks away one finds cheap food stalls near the trolley. Staff of hotel were pleasant. We had few needs of them. Beds were on soft side. Room was very quiet despite looking out on the city. Just be aware Zurich is very expensive. You will figure that out quickly.

Lovely hotel close to the Opera House and nearby to old Zurich. A perfect location to begin an exploration of Switzerland. Staff was very friendly and accommodating.

Great location near the lake and Stadelhof train station (15-20mins to airport). Many tram services and options for dining. Most of all, freshly refurbished with modern and elegant finishes. Would stay again

Tolles, kleines Hotel - die Zimmer sind super ausgestattet, man hat seine Ruhe, hört nichts von den Nachbarn - die Lage ist 1A, ruhig aber sehr zentral - coole Coffee Spots in der Nähe, Supermarkt in 3min, Restaurants - alles da! Super.

Wonderful small boutique hotel close to center of activity. Great tram and train connections to other spots in Zurich and easy to/from airport and elsewhere in Switzerland. Terrific staff, helpful and available. Quiet and excellent restaurant.

I’ve stayed at several SLH properties, and this wasn’t as nice as I expected. The room was nice, they use Grown Alchemist products. The restaurant/bar was just ok (bartender was great). The area it’s located was fantastic, walking distance of 2m from the Christmas market.

Die Räume sind sehr schön. Schade dass es kein Buffet zum Frühstück gibt

Room was quiet, clean, and comfortable but small. Breakfast was not particularly good. I would suggest eating elsewhere. Staff were mostly very friendly and helpful.

Fine High-End lovely property located in excellent area. Can not say enough positive about our stay. Delicious breakfast options, perfect service. Plush linens, insuite coffee.

This is a luxury boutique hotel that has all you could want in your time in Zurich for a reasonable price. Excellent dining, clean and comfortable rooms and bed, a wonderful shower with excellent soaps and shampoo, great service and concierge, in a gorgeous area of Zurich and within walking distance of everything. It is quiet as well. I was delighted with my stay at the Ambassador and will definitely return.

This is a four star hotel—as expected. Clean, comfortable, nice rooms. We were upgraded to one of the largest rooms looking over the Zurich opera house and surrounding. I saw some rooms appeared much smaller. It is an historic building that has been nicely renovated as a hotel. We stayed five nights, in Zurich to visit friends. Location is perfect for central Zurich. Across from Opera house. Near central trolley plaza and trains. Restaurant is elegant and very expensive, but food is rather average. Four blocks away one finds cheap food stalls near the trolley. Staff of hotel were pleasant. We had few needs of them. Beds were on soft side. Room was very quiet despite looking out on the city. Just be aware Zurich is very expensive. You will figure that out quickly.

Excelente hotel com ótima localização, ao lado da Ópera e com estação de trem muito próxima. O hotel é charmoso, com poucos quartos e bom bar. O grande destaque é o quarto, muito bonito e confortável. Banheiro excelente também. Único ponto de melhoria é o ar condicionado, que poderia gelar mais o quarto.

Room was great. We really appreciated the upgrade. The only slightly negative thing we could say is we felt the bar could have done with a little more atmosphere.

Poor breakfast