Name: Holiday Inn Express - Sunnyvale - Silicon Valley by IHG
Address: 852 West El Camino Real, Sunnyvale West, Sunnyvale, California, United States of America, Sunnyvale, Santa Clara County, US
Price range: $105–$557 per night
Rating: 9.03

What guests think

Across recent reviews, Holiday Inn Express - Sunnyvale - Silicon Valley by IHG earns praise for friendly staff, clean and comfortable rooms, and a convenient, safe location near shops, dining, and freeways, with breakfast frequently highlighted for quality and variety.

Several guests mention noise from upstairs or loud AC and refrigerators, and a few find rooms small or note odors and worn carpets. There are occasional maintenance issues such as a broken fridge, keycards timing out, a temporary elevator outage, and a rare plumbing problem with rusty water. Expect a straightforward, comfortable stay overall.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate free and abundant parking, EV chargers, and a decent gym; 24/7 lobby coffee is a plus. One review notes a temporary elevator outage.

Related guest reviews

10

Gary

Dec 19, 2024

·

Stayed 1 night

Everything was perfect!! We stay is area once a month due to medical appointments— our first time at this hotel— and now it will be the only place we stay. Clean, quiet, good parking, safe area. Breakfast was very good!! Lots of hot food— and lady was very nice. Everything in room worked— and comfortable. It is a small hotel— smaller rooms, small lobby and two double beds not queens—but perfect for what we needed. See you next month!!

10

Bapi

Jul 25, 2025

·

Stayed 2 nights

As you'd expect from a Holiday Inn, it has nice clean rooms, decent gym and good breakfast buffet. The big plus for me was the 55' smart TVs and quiet AC. Next door is a shopping plaza with great dining options.

2

Samuel

Dec 15, 2022

·

Stayed 19,340 nights

How exoedia did not warn that the elevator was not working for last 2 months and We were 75 year old 64 and 61 year olds had to climbv3rd floor with luggage and forc2 nights we had to do that. Very disappointed with Exoedia for not warning about the issue in our booking process

10

Vyshak

Dec 29, 2024

·

Stayed 3 nights

This property is easily accessible. Abundant parking , friendly staff , clean rooms and tasty breakfast. Room service was great , offered everyday fresh towels and cleaning.

10

Christine

Aug 29, 2023

·

Stayed 1 night

Staff was extremely polite and rooms were clean . Liked that they had coffee in lobby 24 hours a day

10

Roberto

Mar 16, 2025

·

Stayed 5 nights

This is a great location in a very safe area. The breakfast was excellent and the new 24 hour coffee machine was also a welcome surprise. The staff were very accommodating as well. Overall anyone wanting to stay in the Silicon Valley / Sunnyvale / Mountain View area can't go wrong here.

10

David

Mar 5, 2024

·

Stayed 2 nights

EVgo Chargers! Hot breakfast and convenient location!

10

Linda

Jun 12, 2025

·

Stayed 1 night

free parking, convenient location to freeway and other shops/restaurants

6

Alicia

Aug 11, 2025

·

Stayed 1 night

Breakfast was wonderful, rooms were ok, hotel is small.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviewers describe the property as very clean, with rooms kept tidy. A few report issues such as bathroom cobwebs, odors, and stained or frayed carpets.

Related guest reviews

10

Gary

Dec 19, 2024

·

Stayed 1 night

Everything was perfect!! We stay is area once a month due to medical appointments— our first time at this hotel— and now it will be the only place we stay. Clean, quiet, good parking, safe area. Breakfast was very good!! Lots of hot food— and lady was very nice. Everything in room worked— and comfortable. It is a small hotel— smaller rooms, small lobby and two double beds not queens—but perfect for what we needed. See you next month!!

10

Teresa

Mar 6, 2024

·

Stayed 1 night

The staff was super friendly and helpful. The rooms were really clean, and believe me, I am a stickler for cleanliness. The rooms even smelled clean!

10

Yutaka

Mar 24, 2025

·

Stayed 1 night

This hotel is newer and cleaner than another nearby hotel in the same group. A big supermarket is a bit far though Trader Joe's is within 10 minutes.

6

James

Oct 13, 2025

·

Stayed 1 night

My daughter and I actually love this place.The only problem I have is there was a huge cobweb nest in the corner of the bathroom.It was a little scary for both of us.But we were able to manage

6

Dan

Oct 14, 2024

·

Stayed 3 nights

Pounding in room next to us…bathroom and store room. EVERY morning from 5am - 6:30 am!!!! Woke us up and kept us awake! Slipped in tub as there were NO FOOT GRIPS! Smacked my arm into the side of the shower. Had to call and get a grip mat for the shower. VERY DANGEROUS! Beds and pillows were comfortable. TV worked. Fridge, coffee maker and Micro in room. Carpet was not clean. Dirty stains on it. Would rate this Hotel a 3. The safety issue needs to be addressed asap with Holiday Inn. Also, noise next to room was ridiculous.

10

Vyshak

Dec 29, 2024

·

Stayed 3 nights

This property is easily accessible. Abundant parking , friendly staff , clean rooms and tasty breakfast. Room service was great , offered everyday fresh towels and cleaning.

8

Donica

Jun 2, 2024

·

Stayed 1 night

The room had a bad smell

10

Alireza

Mar 10, 2025

·

Stayed 1 night

super friendly staff. Clean and comfortable room/bed. Good quality breakfast. Good value.

10

David

Jun 20, 2025

·

Stayed 1 night

The hotel was very nice. It was clean and had a great breakfast.

10

Jessica

Mar 24, 2025

·

Stayed 2 nights

Helpful friendly staff. Breakfast was good too. It was one of the most clean places I’ve stayed at in.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, some with smart TVs and occasional balconies, though several are on the smaller side. Multiple guests mention noise from upstairs or loud AC and refrigerators.

Related guest reviews

10

Gary

Dec 19, 2024

·

Stayed 1 night

Everything was perfect!! We stay is area once a month due to medical appointments— our first time at this hotel— and now it will be the only place we stay. Clean, quiet, good parking, safe area. Breakfast was very good!! Lots of hot food— and lady was very nice. Everything in room worked— and comfortable. It is a small hotel— smaller rooms, small lobby and two double beds not queens—but perfect for what we needed. See you next month!!

10

Bapi

Jul 25, 2025

·

Stayed 2 nights

As you'd expect from a Holiday Inn, it has nice clean rooms, decent gym and good breakfast buffet. The big plus for me was the 55' smart TVs and quiet AC. Next door is a shopping plaza with great dining options.

4

Yvonne

Aug 3, 2024

·

Stayed 3 nights

AC is very noisy in the room

8

Wendy

Jul 22, 2024

·

Stayed 5 nights

Location was excellent for me. Rooms were pretty updated. Breakfast selections were varied and good. The staff was friendly and helpful. But the outside did not create a great impression, the carpets in the rooms were a bit frayed. If in the 2 star category it was very good but not quite a 3 star.

10

John

May 5, 2025

·

Stayed 1 night

Very nice comfortable room.

10

PeiChe

Oct 27, 2022

·

Stayed 11 nights

The only annoying thing to me is the noise from the fridge, which is loud enough to make me lose my sleep. I have to unplug it every night before I go to sleep. It's a great stay overall. Staff are friendly and helpful. Breakfast is good as well.

10

Eric

Aug 16, 2025

·

Stayed 2 nights

Staff is very friendly and accommodating. Room is comfortable. Pleased with my stay.

8

Andrea

Sep 21, 2025

·

Stayed 6 nights

Hotel was fine, need a car although train station is a 20 min walk away. Breakfast was, okay for a quick bite, but don't expect gourmet, it was sufficient. Room and bed was comfortable and clean and the balcony was a welcomed addition.

8

Tu

Aug 7, 2023

·

Stayed 1 night

The hotel is clean although the room seems a little small. If you stay there to sleep, there is no problem. But if you want to stay at the hotel for a long period of time, find a larger hotel room. Breakfast is decent. Overall, it's 4/5. I will be happy to come back and stay there if I need to.

8

Phanu

Jul 3, 2023

·

Stayed 1 night

A bit noisy, can hear people one floor above walking. AC making loud noises.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, accommodating, and attentive, with standout check-in experiences and a helpful breakfast attendant. Few complaints about staff or responsiveness.

Related guest reviews

10

Gary

Dec 19, 2024

·

Stayed 1 night

Everything was perfect!! We stay is area once a month due to medical appointments— our first time at this hotel— and now it will be the only place we stay. Clean, quiet, good parking, safe area. Breakfast was very good!! Lots of hot food— and lady was very nice. Everything in room worked— and comfortable. It is a small hotel— smaller rooms, small lobby and two double beds not queens—but perfect for what we needed. See you next month!!

10

Richard

Dec 6, 2023

·

Stayed 5 nights

The staff was really polite and hospitable with a special mention to the breakfast lady, so warm and friendly and very good breakfast on top of that. Thank you, we will be back.

10

Vyshak

Dec 29, 2024

·

Stayed 3 nights

This property is easily accessible. Abundant parking , friendly staff , clean rooms and tasty breakfast. Room service was great , offered everyday fresh towels and cleaning.

10

Gustavo

Oct 12, 2023

·

Stayed 3 nights

Everyone was very helpful and welcoming.

10

Eric

Aug 16, 2025

·

Stayed 2 nights

Staff is very friendly and accommodating. Room is comfortable. Pleased with my stay.

10

Lilia

Jun 16, 2025

·

Stayed 2 nights

Great stay and friendly staff

10

Beth

Dec 17, 2023

·

Stayed 1 night

Ms. Tania took great care of us for our one-night stay. She was attentive and very helpful. Thanks!

10

Jaime

Feb 11, 2024

·

Stayed 1 night

Check-in & Check-out Experience ! Tanya Should Be The Trainer Across The Globe !!! Excellent Service ⭐️⭐️⭐️⭐️⭐️

10

Paula

Oct 2, 2023

·

The front desk staff were the best! More like your sweet Auntie then hotel staff. I will return.

10

Mehmet

Jan 17, 2025

·

Stayed 2 nights

Great location and friendly staff

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AI-generated summary based on recent guest reviews

Location

Convenient, safe area near shops, dining, and freeways, with easy access to Palo Alto/Stanford by short drive. Several note you will likely want a car; the train is about a 20 minute walk.

Related guest reviews

10

Bapi

Jul 25, 2025

·

Stayed 2 nights

As you'd expect from a Holiday Inn, it has nice clean rooms, decent gym and good breakfast buffet. The big plus for me was the 55' smart TVs and quiet AC. Next door is a shopping plaza with great dining options.

10

Yutaka

Mar 24, 2025

·

Stayed 1 night

This hotel is newer and cleaner than another nearby hotel in the same group. A big supermarket is a bit far though Trader Joe's is within 10 minutes.

8

Catherine

Jun 16, 2025

·

Stayed 3 nights

Clean, quiet and friendly, good location for activities in Palo Alto, about 20 min drive to Stanford campus

10

Shantel

May 26, 2024

·

Stayed 2 nights

Great stay with great friendly staff. Very quiet and in a very convenient neighborhood with lots of shopping and food choices near by. Definitely would stay here again.

10

Roberto

Mar 16, 2025

·

Stayed 5 nights

This is a great location in a very safe area. The breakfast was excellent and the new 24 hour coffee machine was also a welcome surprise. The staff were very accommodating as well. Overall anyone wanting to stay in the Silicon Valley / Sunnyvale / Mountain View area can't go wrong here.

10

David

Mar 5, 2024

·

Stayed 2 nights

EVgo Chargers! Hot breakfast and convenient location!

8

Andrea

Sep 21, 2025

·

Stayed 6 nights

Hotel was fine, need a car although train station is a 20 min walk away. Breakfast was, okay for a quick bite, but don't expect gourmet, it was sufficient. Room and bed was comfortable and clean and the balcony was a welcomed addition.

10

Ninad

Nov 26, 2023

·

Stayed 2 nights

Easy access

10

Linda

Jun 12, 2025

·

Stayed 1 night

free parking, convenient location to freeway and other shops/restaurants

10

Mehmet

Jan 17, 2025

·

Stayed 2 nights

Great location and friendly staff

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AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently praised for quality and hot options, with mentions of variety and soy milk; 24/7 coffee is appreciated. A few describe it as simply adequate.

Related guest reviews

10

Gary

Dec 19, 2024

·

Stayed 1 night

Everything was perfect!! We stay is area once a month due to medical appointments— our first time at this hotel— and now it will be the only place we stay. Clean, quiet, good parking, safe area. Breakfast was very good!! Lots of hot food— and lady was very nice. Everything in room worked— and comfortable. It is a small hotel— smaller rooms, small lobby and two double beds not queens—but perfect for what we needed. See you next month!!

10

Vyshak

Dec 29, 2024

·

Stayed 3 nights

This property is easily accessible. Abundant parking , friendly staff , clean rooms and tasty breakfast. Room service was great , offered everyday fresh towels and cleaning.

10

PeiChe

Oct 27, 2022

·

Stayed 11 nights

The only annoying thing to me is the noise from the fridge, which is loud enough to make me lose my sleep. I have to unplug it every night before I go to sleep. It's a great stay overall. Staff are friendly and helpful. Breakfast is good as well.

10

Jane

Sep 23, 2022

·

Stayed 2 nights

Very neat, clean, and quiet. The breakfast was excellent. The woman that took care of the food was very pleasant and was constantly making sure everything was filled and clean. We will definitely stay here again when we come to visit our son.

10

Roberto

Mar 16, 2025

·

Stayed 5 nights

This is a great location in a very safe area. The breakfast was excellent and the new 24 hour coffee machine was also a welcome surprise. The staff were very accommodating as well. Overall anyone wanting to stay in the Silicon Valley / Sunnyvale / Mountain View area can't go wrong here.

10

Karen

Feb 24, 2025

·

Stayed 2 nights

Tasty breakfast…especially the eggs. Also appreciate Soy milk options

10

Alireza

Mar 10, 2025

·

Stayed 1 night

super friendly staff. Clean and comfortable room/bed. Good quality breakfast. Good value.

10

David

Jun 20, 2025

·

Stayed 1 night

The hotel was very nice. It was clean and had a great breakfast.

10

Jessica

Mar 24, 2025

·

Stayed 2 nights

Helpful friendly staff. Breakfast was good too. It was one of the most clean places I’ve stayed at in.

8

Andrea

Sep 21, 2025

·

Stayed 6 nights

Hotel was fine, need a car although train station is a 20 min walk away. Breakfast was, okay for a quick bite, but don't expect gourmet, it was sufficient. Room and bed was comfortable and clean and the balcony was a welcomed addition.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$174
February	$244
March	$235
April	$185
May	$216
June	$266
July	$176
August	$164
September	$215
October	$208
November	$193
December	$146

Su	Mo	Tu	We	Th	Fr	Sa
				1 $187	2 $130	3 $130
4 $157	5 $296	6	7 $264	8 $202	9 $132	10 $209
11 $191	12 $367	13	14 $366	15 $203	16 $141	17 $131
18 $181	19 $271	20	21 $271	22 $161	23 $166	24 $149
25 $157	26 $288	27	28 $310	29 $158	30 $107	31 $105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $557	15	16 $470	17 $277	18 $152	19 $148
20 $163	21 $216	22	23 $270	24 $184	25 $152	26 $166
27 $147	28 $235	29	30 $235

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Balcony

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express - Sunnyvale - Silicon Valley by IHG

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Prices for upcoming dates