Name: Quality Inn Augusta West Near Fort Gordon
Address: 4073 Jimmie Dyess Parkway, Augusta, Georgia, United States of America, Augusta, Georgia, US
Price range: $59–$108 per night
Rating: 7.38

What guests think

Reviews of Quality Inn Augusta West Near Fort Gordon describe a budget stay with notably friendly front-desk staff but widely mixed upkeep, with repeated reports of roaches, odors, and dated rooms alongside occasional praise for comfort, quiet, and value.

Pool experiences vary, with several guests citing heavy algae and a broken lift, while others found it open and enjoyable. Breakfast reviews range from excellent to very poor, and Wi-Fi reliability is inconsistent. Some guests liked the quiet and highway access, but a few reported sketchy activity at night. Overall, this is a no-frills stop best suited to travelers with flexible expectations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Pool conditions are inconsistent: several reviews mention heavy algae and a nonfunctional wheelchair lift, while others say it was open and enjoyable.

Related guest reviews

8

Felicia

Jul 18, 2024

·

Stayed 1 night

The pool

6

Jeffrey

Jul 27, 2025

·

Stayed 1 night

very basic. ok for quick overnight. outside poorly maintained and shabby staff was on the phone (personal) during the entire check in process room was updated but lacking coffee for the machine and tissues

8

William

Apr 24, 2023

·

Stayed 1 night

Nice pool

10

Kasey

May 31, 2025

·

Stayed 1 night

The men at the front desk were very polite and respectful when we checked in and the kids truly enjoyed the pool!

10

Brenda

Dec 19, 2023

·

Stayed 3 nights

Dog poop needed to be picked up

10

Melissa

Aug 17, 2025

·

Stayed 2 nights

Our stay was good. The room was very clean. The beds were very comfortable with plenty of pillows. The AC was phenomenal. I appreciated the fact that they had an in-room microwave and fridge. All toiletries were provided and they actually provided extra. The WiFi wasn’t the greatest, so I just shut it off. The pool was open and looked clean. (I did not use it) Plenty of hot water for showering or bathing. (2 guests) My only complaint was the lady above us sounded like she was dancing in high heels LOL. In all honesty, it didn’t disturb me. Overall, the room was fairly priced and we had a great stay and I do plan on returning to the hotel in the very near future. Ignore all the “Karen” complaints.

6

Stephanie

Sep 8, 2025

·

Stayed 2 nights

The pool had black algae and the wheelchair lift didn’t work. The rooms need to be updated, especially the bathrooms. The manager wasn’t familiar with ADA service dogs and asked for his “registration.”

2

Maria

Jun 16, 2025

·

Stayed 1 night

I would not stay here again. It was not clean upon arrival. The bedsheets had holes in them even though it was a smoke free room. My remote didn’t work, I did not have access to the tv. I stayed for one night so it didn’t really bother me or felt the need to tell staff. What really sent me over the edge was seeing a cockroach in the bathroom in the early morning. The pool looks like it hadn’t been cleaned in months, there’s so much algae. Overall for the price I would 100% stay elsewhere. The only good thing about this place was the friendly staff. If I could rate this half a star I would.

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Cleanliness

Cleanliness is a recurring issue, with many reports of roaches, odors, and poorly cleaned rooms or skipped housekeeping; a few guests did find clean accommodations.

Related guest reviews

8

Takka

Nov 24, 2023

·

Stayed 1 night

The room was dirty roaches in the refrigerator

4

FRANK

Aug 28, 2024

·

Stayed 1 night

There were roaches running around in the bathroom, that I had to leave the lights on.

6

Joe

May 19, 2024

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Stayed 1 night

The walkway leading to the rooms smelt like urine. Everything in the room appears to be 15 years old, including the bed Two cockroaches were crawling up the wall in the bathroom of room 206

6

Adriniadora

Oct 13, 2025

·

Stayed 4 nights

They skipped cleaning room for two days , stopped up toilet . Dirty tubs for 80 a night is kind crazy

2

Danielle

Aug 30, 2024

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Stayed 1 night

Woke up and there where roaches all over the room

4

Anthony

Nov 25, 2025

·

Stayed 2 nights

Not clean, food was horrible. Looked like an old hotel that was not taken care of.

6

Lashawn

Jun 4, 2025

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Stayed 1 night

I was on a business trip to meet with a new client. It really was a last minute stay., after my first arrangement location was changed. I was exhausted from my drive, but was told I couldn’t check in until after 2:30 because he only had one housekeeper. Then my room was a non smoking room but it was a cigarette in my bathroom toilet. I don’t smoke or drink. The room had a mold smell. I wanted to change rooms but really was too tired. I took a shower to relize the shampoo and conditioner bottles in the shower was empty. But they was in the shower for decoration I guess. I woke up with a major headache. I guess from that mold smell Overall it was a ok stay if you really had nowhere else to go.

2

Maria

Jun 16, 2025

·

Stayed 1 night

I would not stay here again. It was not clean upon arrival. The bedsheets had holes in them even though it was a smoke free room. My remote didn’t work, I did not have access to the tv. I stayed for one night so it didn’t really bother me or felt the need to tell staff. What really sent me over the edge was seeing a cockroach in the bathroom in the early morning. The pool looks like it hadn’t been cleaned in months, there’s so much algae. Overall for the price I would 100% stay elsewhere. The only good thing about this place was the friendly staff. If I could rate this half a star I would.

4

Dena

Jun 3, 2025

·

Stayed 1 night

The service was great but the room was filthy. When I opened the freezer a bug crawled out of it. The bathroom wall where the trash can sat look like someone threw a dirty sanitary napkin at the trash can and missed, leaving nasty all over the wall, the room stunk upon entering it. Will not stay there anymore. They did have an excellent complimentary breakfast. Need to hit housekeeping instead of cleaning themselves.

4

Nataliya

Jul 31, 2025

·

Stayed 1 night

Friendly staff but we had multiple cockroaches in the room including the bed.

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Rooms

Rooms feel dated with noticeable wear, odors, and noise from thin ceilings, though some guests found them spacious with comfortable beds and strong AC. Wi-Fi can be unreliable.

Related guest reviews

6

Jeffrey

Jul 27, 2025

·

Stayed 1 night

very basic. ok for quick overnight. outside poorly maintained and shabby staff was on the phone (personal) during the entire check in process room was updated but lacking coffee for the machine and tissues

4

Bethany

Jul 23, 2025

·

Stayed 1 night

Old, not well-maintained, slow check-in late at night, but it's an inexpensive motel room if you just need to get a little sleep for less.

6

Margaret

Aug 25, 2023

·

Stayed 2 nights

Was a motel (said Inn). Had downstairs room and insulation so poor you could hear everything happening in the room above. Their walking, talking, etc.If I stayed longer I would have asked for a different room. Horrible. Very nice front desk person during the day (wish I asked her name - she was worth the stay) . Rude front desk person worked in the evening.

8

Lori

Oct 21, 2024

·

Stayed 1 night

The bed was very comfy, the sofa was stained and the fridge was clearly well used. The entire hotel could probably use a little updating. We did get a good night's sleep and it was quiet.

10

Melissa

Aug 17, 2025

·

Stayed 2 nights

Our stay was good. The room was very clean. The beds were very comfortable with plenty of pillows. The AC was phenomenal. I appreciated the fact that they had an in-room microwave and fridge. All toiletries were provided and they actually provided extra. The WiFi wasn’t the greatest, so I just shut it off. The pool was open and looked clean. (I did not use it) Plenty of hot water for showering or bathing. (2 guests) My only complaint was the lady above us sounded like she was dancing in high heels LOL. In all honesty, it didn’t disturb me. Overall, the room was fairly priced and we had a great stay and I do plan on returning to the hotel in the very near future. Ignore all the “Karen” complaints.

6

breeann

Apr 23, 2024

·

Stayed 3 nights

The customer service is amazing i loved the people that worked there. My only complaint is that i know i booked a nonsmoking room. But the room smelled so strong of cigarettes that i swear someone snuck in and smoked one right before we got in there. Also sense my first night staying there. I have felt sick and am constantly coughing up stuff that i have no idea where its coming from with no runny nose. My tonels are inflamed and all. Which, i had no sign of being sick before hand. I just know i woke up after the first night with so much gunk in my throat i nearly choked. I think the place needs to be thoroughly checked for mold.

4

vicki

Jul 25, 2023

·

Stayed 1 night

Property was old and room smelled.

6

Stephanie

Sep 8, 2025

·

Stayed 2 nights

The pool had black algae and the wheelchair lift didn’t work. The rooms need to be updated, especially the bathrooms. The manager wasn’t familiar with ADA service dogs and asked for his “registration.”

6

Shalonda

Nov 15, 2022

·

Stayed 1 night

Clean but the room was very cold no heat at all

6

Sandra

Jun 5, 2024

·

Stayed 2 nights

Room had an old odor,commode was dirty.

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Service

Staff are frequently described as friendly and helpful, with some quick check-ins, but there are reports of slow or unprofessional interactions, reservation and refund issues, and an ADA service-dog misunderstanding.

Related guest reviews

10

Mysti

Jul 18, 2024

·

Stayed 1 night

The sales manager, D.J. is really great! He made sure we had everything we needed.

6

Margaret

Aug 25, 2023

·

Stayed 2 nights

Was a motel (said Inn). Had downstairs room and insulation so poor you could hear everything happening in the room above. Their walking, talking, etc.If I stayed longer I would have asked for a different room. Horrible. Very nice front desk person during the day (wish I asked her name - she was worth the stay) . Rude front desk person worked in the evening.

8

Tammy

Jun 11, 2025

·

Stayed 1 night

Nice staff

10

stephanie

Oct 10, 2025

·

Stayed 1 night

nice staff

10

Janet

May 19, 2024

·

Stayed 1 night

Very friendly helpful staff

8

Monica

Aug 5, 2024

·

Stayed 1 night

Staff and management were very kind and helpful during our stay. Wonderful people!

10

Megan

Aug 15, 2024

·

Stayed 1 night

DJ was very friendly and got me checked in quickly

10

Paradise

Apr 29, 2024

·

Stayed 1 night

The front desk associate was incredible. She was sweet and attentive and nothing but helpful!

2

Tonya

Oct 3, 2024

·

Stayed 7 nights

Traveling to Augusta Wednesdays ahead of the hurricane. Could not get past Atlanta. We called the hotel to tell them to hold the room for us until we arrived, understanding that we would be charged for the day we did not stay. Nevertheless, when we arrived our reservation was canceled. We had to search Augusta to find a room. I'm done with Expedia AND Quality Inn. Thank you...not.

6

Stephanie

Sep 8, 2025

·

Stayed 2 nights

The pool had black algae and the wheelchair lift didn’t work. The rooms need to be updated, especially the bathrooms. The manager wasn’t familiar with ADA service dogs and asked for his “registration.”

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Location

Convenient to highways and restaurants and often quiet, though a few guests felt the area and on-site activity were sketchy at night.

Related guest reviews

4

Kyla

Jun 2, 2025

·

Stayed 1 night

There were marks on the bathroom door where someone had punched and kicked it and left holes in it and it was poorly repaired. They screwed a mirror into the door to try to cover it up but you could clearly see the holes and busted doorframe. The area was very sketchy and was not somewhere I would stay for more than a night.

8

Richard

Jul 26, 2024

·

Stayed 7 nights

It was very Quiet got Is plenty of rest and also very safe

8

Lori

Oct 21, 2024

·

Stayed 1 night

The bed was very comfy, the sofa was stained and the fridge was clearly well used. The entire hotel could probably use a little updating. We did get a good night's sleep and it was quiet.

6

carlo

Jul 7, 2023

·

Stayed 2 nights

Close to restaurants and thruway but there were teenagers roaming around hotel at 11pm and hookers in and out. Felt unsafe.

10

Rocky

Sep 7, 2025

·

Stayed 3 nights

Nice and quiet

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Dining

Breakfast feedback is inconsistent, ranging from great to very poor; variety was described as fair.

Related guest reviews

4

Robert

Jan 10, 2025

·

Stayed 2 nights

Back in 1990's. Broken door lock and handle, non working tv remote control, stinky dirty couch, cheap damage office chair, very loud like 30 years old refrigerator so the A/C unit, extremely dirty floor, terrible poor breakfast. Will not stay here again. It's worth $20 not a $100.

8

Priscilla

Jun 13, 2023

·

Stayed 2 nights

Comfortable stay. Room was clean. Bathroom could use a makeover. Breakfast options were fair. Staff was friendly and professional.

4

Anthony

Nov 25, 2025

·

Stayed 2 nights

Not clean, food was horrible. Looked like an old hotel that was not taken care of.

4

Dena

Jun 3, 2025

·

Stayed 1 night

The service was great but the room was filthy. When I opened the freezer a bug crawled out of it. The bathroom wall where the trash can sat look like someone threw a dirty sanitary napkin at the trash can and missed, leaving nasty all over the wall, the room stunk upon entering it. Will not stay there anymore. They did have an excellent complimentary breakfast. Need to hit housekeeping instead of cleaning themselves.

10

William

Apr 24, 2024

·

Stayed 1 night

The lady at the front desk was named Audra she was amazing and very helpful and the bed was the most comforting bed I've ever had the breakfast was great love this hotel I will be back

10

patricia

Jan 14, 2023

·

Stayed 3 nights

To me there is no other place to stay. Andrea and staff are so great. You need something all you have to do is ask. The breakfast is also great and I try never to miss it. I got there from driving for 7 hrs. and they were full but Andrea got me in a room right away. If you need a place this is it.

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Month	Average price
January	$60
February	$64
March	$70
April	$83
May	$70
August	$63
September	$68
October	$65
November	$63
December	$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $71
20 $69	21 $76	22 $108	23 $103	24 $94	25 $86	26 $66
27 $59	28 $63	29 $64	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
				1 $60	2 $72	3 $78
4 $68	5 $63	6 $61	7 $61	8 $62	9 $67	10 $70
11 $67	12 $62	13 $62	14 $64	15 $71	16 $71	17 $70
18 $69	19 $65	20 $72	21 $72	22 $71	23 $70	24 $78
25 $73	26 $72	27 $72	28 $72	29 $72	30 $73	31 $76

Quality Inn Augusta West Near Fort Gordon

Prices for Quality Inn Augusta West Near Fort Gordon

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About this property

Location

Room options

Room, 1 King Bed (Efficiency)

Room, 2 Queen Beds, Smoking (Efficiency)

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Smoking (Efficiency)

1 King Bed, Suite, Upgrade

Room, 2 Queen Beds (Efficiency)

Guest reviews of Quality Inn Augusta West Near Fort Gordon

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