The Drake Oak Brook, Autograph Collection

Beautiful property , nice restaurants and plenty of amenities

Great location Easy parking Close to restaurants and highways

They have different restaurants available in the hotel. I didn't like one of the entrance do not have a pathway and have to walk through wet grass

THe customer service was excellent. The rooms in the secondary building were spectacular. New and updated. However, this hotel needs a gift shop or the coffee shop to stay open all day because my husband needed a snack before the wedding reception (blood sugar) and we finished what we had brought along. There was no place to buy a protein bar nor candy bar. I find this peculiar and dangerous. They told us to order a meal from the bar. The bar was crowded and I tried but it took forever so gave up. Please change. Thanks

The Drake has an old-world luxury vibe to it and the common areas are very beautiful. I've stayed at this hotel on more than one occasion and the differences in room quality are quite obvious. I stayed in a suite in December, 2023, and it was opulent and extremely comfortable. I stayed in a regular king room for a few nights this past week and found it lacking. The room was very hot, despite our attempts to adjust the temperature. We reported this at checkout. Additionally, there are no towel bars, just one hook over the toilet. The makeup mirror is set about 12" too low to be useful. The refrigerator froze our liquids, and the hot water took multiple minutes to arrive, so a lot of wasted water. The final insult: $14.95/day to use the internet (a sunk cost) for EVERY DEVICE. Ridiculous. My partner is a Bonvoy customer, so it was removed from our bill, but that's an obvious money grab. Other hotels don't charge. We really wanted the Drake to be our "go-to" hotel while visiting family in the Oak Brook area, but we're likely to go elsewhere.

Was in town for business meetings. Arrived a couple hours before check in. The coffee shop downstairs had a lovely outside area overlooking the garden for meeting with colleagues until the room was ready. Restaurant COA was fabulous! Room was very comfortable. Really nice. I guess the current owner bought this property a few years back, and the restaurant is helping this gem make a comeback. Only advice I would give is to update the dark and somewhat stodgy lobby and "Colonial" breakfast/lunch restaurant a bit. The rather loud Frank Sinatra music on a loop could be turned down a bit too .

It is a beautiful property in a great location. They have amazing staff, who are courteous, professional, and thoughtful. There special key gimic, to unlock a special experience was cute. My complain would be where our room was. The room itself was so awesome in terms of decor and cleanliness. The elevator to the room was not as nice. It had big scratches on the back wall and the gold accents appeared dirty with smudged. It was also a little off putting that we had to go across the way outside and into another building to get to our room and it was a day when the wind chill was negative 10. It felt like I was being punished for getting my room 3rd party through Expedia even though I don't believe they intentionally wanted to make me feel that way. I was there celebrating my 12th anniversary and they did offer a complimentary piece of cake or small bottle of champagne or wine which was very thoughtful. We picked the cake and it looked a lot better than it tasted unfortunately. We decided to stay on the property to have our anniversary dinner even though there were many restaurants around the area. We had to go outside and across the way back to the main property to get to the restaurants. The drinks were very good. The dessert was better than that complimentary cake but not amazing. The food was better than the desserts but not excellent. It was an ok dining experience for 160 dollars. We got the chicken and the fish they were uniquely prepared and both were ok dishes.

Pricey, but excellent. Large room, updated bathroom. Noise from loud wedding music a bit audible up to 3rd floor, but it stopped at a reasonable time.

I love the indoor gym and the scenery outside of both of the hotel buildings and all of the memories they provided and how they specialize the hotel room to you personally. No bad complaints at all.

Guest rooms are in a separate building

Super clean and modern rooms

Went for a valentine getaway. Room was poorly maintained poorly insulated bathroom smelled like it hadn’t been cleaned properly

Wet moldy smell thought building and room. Very worn down. Unfortunate. Have stayed there 5 years ago and was good. Gone way down hill since.

We really liked our stay at the hotel for our anniversary! The room was nice but it did have a musty smell in the room! The staff/ housekeeping was very friendly and helpful. The grounds were very pretty and well kept! Overall it was very nice and we would go back again in the future.

Room was small, but everything was clean

Our room was nice, but there were stains in the bed sheets.

The room was beautiful, clean and the bed was super comfortable. The staff was helpful and friendly. I will definitely be planning another trp trip here soon.

The Drake was lovely! The staff were attentive and friendly. The room was clean, and the beds were very comfortable. Couldn’t ask for much more! The Drake is a hidden gem in Oak Brook.

Our room was very nice except for the loose door handle in the closet. There was room service trays still in the hallway from the previous night but overall we were very happy with our stay.

Bathroom was dirty Stains on bed sheets

It was very noisy it sounds like they were moving furniture around all night in the room above mine. Not sure what could be making all that noise. Walls are very thin could hear conversations in the hallway

The rooms have a great aesthetic. Modern, spacious and comfortable. Room was clean. The only downside for me was that the walls are thin. I could hear any movement in the hall and in rooms surrounding mine. If you’re a light sleeper then this may not be the best option for you.

Lovely. Great room. The only thing is the bathroom doors slide closed so it’s not really closed so people can hear you.

The staff was very nice! Our room had an amazing view of the courtyard and was very clean!

Yes, room was perfect, clean, staff was not responsive to the temperature in the room that was reported at check in. When we went to room to retire after midnight, it was 80 degrees warm. We had to move to another room late that night.

Rooms are super compact, lobby bar serves good food and drinks.

Overall great stay. The room was dark, there were just lamps on the nights stands. The dark gray paint or no lights in the ceiling added to the mood. But the beds were comfy and the shower was great!

Beautiful jr king suite room design.

The Drake has an old-world luxury vibe to it and the common areas are very beautiful. I've stayed at this hotel on more than one occasion and the differences in room quality are quite obvious. I stayed in a suite in December, 2023, and it was opulent and extremely comfortable. I stayed in a regular king room for a few nights this past week and found it lacking. The room was very hot, despite our attempts to adjust the temperature. We reported this at checkout. Additionally, there are no towel bars, just one hook over the toilet. The makeup mirror is set about 12" too low to be useful. The refrigerator froze our liquids, and the hot water took multiple minutes to arrive, so a lot of wasted water. The final insult: $14.95/day to use the internet (a sunk cost) for EVERY DEVICE. Ridiculous. My partner is a Bonvoy customer, so it was removed from our bill, but that's an obvious money grab. Other hotels don't charge. We really wanted the Drake to be our "go-to" hotel while visiting family in the Oak Brook area, but we're likely to go elsewhere.

Pricey, but excellent. Large room, updated bathroom. Noise from loud wedding music a bit audible up to 3rd floor, but it stopped at a reasonable time.

Towels are like sandpaper Bed is super comfortable Pillow was fantastic Checkin was very slow Needs a power outlet in room by big mirror Need more coffee pods in room

This hotel is so beautiful and chic. The service was fabulous and the staff was so professional and friendly. The food was excellent as well. My husband and I will definitely be returning.

Yes, room was perfect, clean, staff was not responsive to the temperature in the room that was reported at check in. When we went to room to retire after midnight, it was 80 degrees warm. We had to move to another room late that night.

The Drake in Oak Brook, IL was outstanding. From the time of our arrival Friday afternoon to our departure on Sunday at noon, their staff from the valet parking to the check in as well as the waiters and waitresses made us feel welcomed and appreciated. I cannot say enough good things of how we were treated. My new #1 of accomodations to stay when we are in Chicago. Kudo's to the entirestaff at the Drake.

James at the front valet and Barry the bartender are exceptional at their job. James was knowledgeable and approached me with a warm courtesy before I could get the first word out. Barry is a funny guy but one that takes his job seriously and he has mastered the art of mixing drinks and multi tasking. Hats off to them both.

Fly in the room, very bad check out process, very slow check in, terrible TV service, one of the worst

The staff was terrific. Concierge text service from Joanna & Kristle helping organize rooms for a family wedding. Khulood & Jessica set up a great delicious private dinner - where Esteban, Miguel & Norma provided excellent pro active dinner and drinks service.

The Drake has quite the reputation so we were looking forward to seeing what the hype was all about for our quick date night/overnight. Upon arrival, the doorman/valet needed to be prompted to even offer valet service and never offered to help unload our bags/bring them indoors. We arrived to our room to discover the previous occupants room service tray and leftovers sitting outside the door. The room was lovely, but the bathroom mirror had a large crack in it. We had delicious drinks in the bar and my husband enjoyed his burger very much, my gnocchi was dry and just ok. We ordered dessert through room service which took over 20 minutes and multiple dropped/transferred calls followed by a lengthy time on hold. We were shorted a coffee order on our breakfast tray as well. An hour before checkout time the housekeeper tried to barge in the door after only waiting about ten seconds after knocking for us to answer(at least give time to put some pants on!). The staff could be heard loudly banging around in the hallways and room next door as well. Finally, when we went to checkout, the front desk was unattended and when I was getting ready to leave someone shouted from across the lobby to just drop my keys off, I had to call back later for my bill that was never sent. Overall I think the service was the most disappointing, the mess outside our room and cracks were unfortunate additions. Skip the Drake and stay at other trusted Chicago hotel locations.

Staff was friendly and accommodating. Room was nice and clean. Check-in and check-out was quick and efficient. Overall wonderful experience.

Hotel was very nice. Just had one issue: door to bathroom squeaked. We asked 3 times to have someone come and oil the door, but no one serviced the door.

Very quiet and peaceful I love the location

Great property located near a beautiful mall. Customer service could not have been better.

Great location for our stay in the Chicago area

Great location Easy parking Close to restaurants and highways

Beautiful location staff excellent. No complaints at all highly recommended.

Great location - courteous, informed and friendly staff

It is a beautiful property in a great location. They have amazing staff, who are courteous, professional, and thoughtful. There special key gimic, to unlock a special experience was cute. My complain would be where our room was. The room itself was so awesome in terms of decor and cleanliness. The elevator to the room was not as nice. It had big scratches on the back wall and the gold accents appeared dirty with smudged. It was also a little off putting that we had to go across the way outside and into another building to get to our room and it was a day when the wind chill was negative 10. It felt like I was being punished for getting my room 3rd party through Expedia even though I don't believe they intentionally wanted to make me feel that way. I was there celebrating my 12th anniversary and they did offer a complimentary piece of cake or small bottle of champagne or wine which was very thoughtful. We picked the cake and it looked a lot better than it tasted unfortunately. We decided to stay on the property to have our anniversary dinner even though there were many restaurants around the area. We had to go outside and across the way back to the main property to get to the restaurants. The drinks were very good. The dessert was better than that complimentary cake but not amazing. The food was better than the desserts but not excellent. It was an ok dining experience for 160 dollars. We got the chicken and the fish they were uniquely prepared and both were ok dishes.

The Drake is a unique hotel experience with beautiful art pieces throughout the common areas and classic Sinatra style music always playing in the background. The rooms are comfortable though the bathroom area is a bit small for two trying to get ready at the same time. The Drake was convenient for our needs to be close to the airport, downtown, and neighboring Wheaton.

Clean , professional staff, adequate parking.

Guest rooms are in a separate building

After having to abruptly leave a disappointing stay at another hotel nearby, The Drake in Oakbrook was exactly the breath of fresh air we needed. From the moment we arrived, everything went smoothly. Our room was ready, the mobile key worked perfectly, and we were placed in a lovely corner room that was clean, comfortable, and fully functional. We visited COA in the evening and had a great time turning in our key for a surprise experience—such a fun and creative touch! Later, we enjoyed a nightcap in the lounge, which was lively and welcoming. The Brie cheese plate was absolutely delicious, and the bartender was not only attentive and knowledgeable, but had a great sense of humor that made our evening even better. The property itself is beautiful and peaceful—we loved walking the grounds and taking it all in. Our room was cozy, quiet, and inviting, and we finally got the restful night’s sleep we had hoped for. This stay reminded us of what great hospitality looks like. We will absolutely be returning and recommending The Drake to friends and colleagues. Thank you for turning our trip around!

I did not like the restaurant service and the quality of breakfast!!

Such a beautiful property and staff was very friendly and attentive. Will be back . We did the champagne brunch and again staff was amazing and brunch options were good

COA restaurant was very good

The staff was great. Room clean but no bath tub. Too many service charges. Food at Coa fair. Breakfast in restaurant tasteless. Price of my room was more expensive then other nearby properties and quality of hotel was not worth the price. I will not stay at this property again nor will I recommend it.

The Drake has quite the reputation so we were looking forward to seeing what the hype was all about for our quick date night/overnight. Upon arrival, the doorman/valet needed to be prompted to even offer valet service and never offered to help unload our bags/bring them indoors. We arrived to our room to discover the previous occupants room service tray and leftovers sitting outside the door. The room was lovely, but the bathroom mirror had a large crack in it. We had delicious drinks in the bar and my husband enjoyed his burger very much, my gnocchi was dry and just ok. We ordered dessert through room service which took over 20 minutes and multiple dropped/transferred calls followed by a lengthy time on hold. We were shorted a coffee order on our breakfast tray as well. An hour before checkout time the housekeeper tried to barge in the door after only waiting about ten seconds after knocking for us to answer(at least give time to put some pants on!). The staff could be heard loudly banging around in the hallways and room next door as well. Finally, when we went to checkout, the front desk was unattended and when I was getting ready to leave someone shouted from across the lobby to just drop my keys off, I had to call back later for my bill that was never sent. Overall I think the service was the most disappointing, the mess outside our room and cracks were unfortunate additions. Skip the Drake and stay at other trusted Chicago hotel locations.

The three restaurants were fabulous esp COA Only one slight suggestion we were on the first floor and were unable to open shades due to privacy and it was a bit dark in our room 503 Needed a map instead of a hat rack

I really enjoyed this property. Great bar and the room was incredible. I’ll be back!

Thank you for upgrading us to the Buckingham Suite! It was an experience that absolutely delighted my wife. She can't stop talking about it! If I had to criticize one thing, it would be the breakfast room service. With a room like that, I would like to be able to order a gourmet meal and eat in the elegant dining room rather than receive a bad meal served in a paper bag. Other than that, the staff was wonderful and the room was wonderful!

Was in town for business meetings. Arrived a couple hours before check in. The coffee shop downstairs had a lovely outside area overlooking the garden for meeting with colleagues until the room was ready. Restaurant COA was fabulous! Room was very comfortable. Really nice. I guess the current owner bought this property a few years back, and the restaurant is helping this gem make a comeback. Only advice I would give is to update the dark and somewhat stodgy lobby and "Colonial" breakfast/lunch restaurant a bit. The rather loud Frank Sinatra music on a loop could be turned down a bit too .