阿靈頓威斯汀飯店

Really liked the staff on front desk. Hotel is good, mattress etc. Swimming pool is small (not for lengths) and there's a basic spa pool (no sauna etc). The tech around the bed was in various states of disrepair e.g. the USB port box didn't actually charge! Attached restaurant, The Commentary is $25 for breakfast. Unfortunately they forgot about me so it took a long time to get served (I was really jetlagged). Overall, I'd stay again.

We stayed with our 2 children at the Westin Arlington and can't say enough positive things. We used to live in Ballston 7 years ago and were excited to come back and visit DC with our kids and friends. We booked this property because it had a pool and was a short walk from the Ballston Metro (Orange Line). There were a number of restaurants within steps of the hotel. The pool was a good size although popular given the limited hours (3-10 pm on Weekends; 6-10 pm on weekdays). But we spent most of our time seeing the sights so it was okay. We stayed on the 12th floor in a double-double. The room was average size but the beds were comfortable and everything felt clean and updated. Our friends and I both traveled with kids and I noticed that we didn't hear a PEEP from either of the rooms next to us. You can hear people in their rooms through the doors, but not through the walls, which is not usually the case. The hotel seemed popular for school groups as we saw several arrive and taking up the elevators, but that's to be expected as we traveled during spring break. Other than that, our visit was not impacted by other guests at the hotel. We would definitely stay here for future visits.

We had a wonderful stay. The boys loved the indoor pool.

The location of our room was very good as it was quiet and away from the elevator. I am sensitive to smell and the scent being transfused into the lobby was very strong and overwhelming. The hot tub was very antiquated, slow and noisy to start, and very dirty to with scum and foam.

Everything was good except the parking fee of $34/night was ridiculous and it appears like the hotel is trying to make it up for its reasonably priced nightly rate! And the parking was mostly empty for my entire 1-week stay

Food was pricey. Hotel was very nice. Parking was frustrating. We arrived it was dark and rainy. The hotel entrance circle & side street were full of cars sitting w flashers. It was very difficult to see the parking sign to enter at hotel. We entered same garage public entrance where posted signs were cheaper for overnight, but hotel charges you their rate. Parking was confusing & not well marked.

A great hotel! Impeccably clean with great amenities and very convenient to Metro and shops. The front desk staff was so friendly and very helpful. Nice gym, too! Carpets and color scheme were a little dated, but no big deal. I was grateful for the recycling bins around the property and in the room, but I'd like to see an eco-friendly plan for towel usage. Most hotels aim to conserve water by only replacing towels that guests leave for laundry service vs. changing out towels every day. Other than that, great property, and I'd happily stay here again.

Parking lot was horrid, cramped, low ceiling and the gates never worked I had to always call for help rich was ridiculous clue 4 star hotel, front reception didn’t even know what he was doing or saying, very unhelpful, very inconvenient, I wouldn’t come back again. Please think carefully before visiting

Great stay. Room was clean and met my needs. Parking garage was a little confusing.

Excellent breakfest. Disappointed that pool is only open friday to sunday.

Room smelled bad upon entry

The room was not clean compared to other hotels. The night stand had dust the lamps was dusty and the tub was full of soap scum it looked dirty!

Bathroom shower was dirty, looks like it wasn’t scrubbed in weeks. I informed the front desk guy and there was no solution. All of the ceilings were messed up especially in the pool area. Pool water was clean but pool area was dirty and no towels readily accessible by your chair.

This Westin needs a serious upgrade. In the room the carpet was stained. The window shade didn't work and the shade was tattered. The closet doors were extremely heavy and difficult to move. The bathroom is outdated. The paint on the vanity was chipped and peeling. In my experience I expected better from a Westin property.

My stay was honestly great. The room was super clean, the bed was comfortable, and the staff were friendly every time I walked by the front desk. It felt calm, safe, and easy. I’d definitely stay here again.

We loved staying at this hotel. It is a great location. The building was super clean. All employees were helpful, friendly, and welcoming. Our room was wonderful. We would for sure stay here again.

Property carpet not particularly clean looking.

This Westin has lost a lot of its freshness. The carpets in the hallways have big dirty looking spill spots. Same thing inside the rooms. The beds are comfortable but the bathrooms show plenty of wear and tear with spit patching and caulking. If particular issue is that the bathrooms do not have exhaust fan. The staff is lovely and attentive. The location is great. I’d give it a 3 star.

This property was not upgraded for the amount of money. Location was great but rooms are gross. Tub had stains and pieces falling from fixtures, hotel did not respect the ‘do not disturb’ sign and interrupted an important meeting, carpets had stains. Not the quality I expected from a holiday inn let alone a Westin property. Unfortunately we were not able to change rooms and were stuck for days here. Will never stay here again. Nice lobby though.

Bed sheets smelly. Room had humid smell.

We were very warmly greeted! Check in process was quick and smooth. The rooms were well appointed and the beds and bedding incredibly comfortable!

It needed to be updated with carpets

8th floor was definitely overdue for renovations. Walls in disrepair. Carpet pulling up. Other floors were better.

Great staff , nice amenities. There is a fire dept next door or nearby so if you are not used to being in a city this could be a problem!

My stay was honestly great. The room was super clean, the bed was comfortable, and the staff were friendly every time I walked by the front desk. It felt calm, safe, and easy. I’d definitely stay here again.

You will love this property if you are staying in a room in the backside and not on Glebe. The hospital is close by, and ambulances run all day and night.

This hotel is like a Marriott that is getting a little dated like with old stained hallway carpet. It is not worthy of the Westin name. Not a bad place, but a little underwhelming.

The hotel did not have working heat in rooms. Myself and other family members stayed there and froze. Now I’m sick. Do not book this hotel in winter!!!

Amazing view of city. Clean great service. Love it stay here every time I go to Arlington

This was the fist time staying with the Westin and they boast about their hotels being elevated and maybe some are however this one missed its mark but it smelled great . Check in was nice reception area was nice staff very pleasant but once I got to the room i saw it was very warm the bathroom doors were warped and painted over and looked terrible the bathroom fan didn’t work. We were not able to sleep due the rooms central air unit not functioning properly it was very warm and no real way to cool it down at all it was roughly 74 degree. Which is a shame the bed and pillows were very. We did use the gym and indoor pool they were very nice. Parking garage was very nice.

Only 1 clerk to check guests in-2 ahead of me, 2 behind me- 15 minute wait to confirm my reservation.

My stay was honestly great. The room was super clean, the bed was comfortable, and the staff were friendly every time I walked by the front desk. It felt calm, safe, and easy. I’d definitely stay here again.

Room wasn’t what I booked staff was rude. I disliked everything about my experience there.

The bed was super comfortable! I slept like a baby! Staff was so accommodating and kind. I was celebrating my birthday and they sent complimentary wine, trail mix and chocolate. I’d stay here again!

This has been the worst stay I had in a Westin. Twice in a row our neighbors would turn on LOUD music at 1am. Last night the music lasted 2 hours with LOUD banging between 1am and 3am. We called reception twice, at 1:20am and 1:40am, they said they would send someone, nobody came, and the music continued until 3:00am. The two staff available during the night were absolutely unprofessional. We have complained in the morning to the receptionist who mentioned escalating to their manager, but we have not heard from them. Not only will we not stay there in the future but we will actively recommend people in our circles not to stay there. This is absolutely unacceptable given the price of the night. Our toddler in our room was being awake by absurdly loud music at 1am for 2 hours. We are hoping a gesture will be done by the management of the hotel, but we didn’t hear from them.

Staff was very helpful and made you feel at home.

Excellent accommodation. Great, friendly staff! Especially appreciate Carlos at the desk and Olivia in the restaurant/bar. Will stay here again!

I was in Arlington for a Disabled Veterans Conference. When I got the key to my room, it was occupied by someone. I opened the door, and there was a naked gentleman in the bed. I apologized perversely and went back to the lobby. The front desk concierge apologized multiple times and offered me points. I have stayed at your hotel many times and enjoyed every stay. This was really dissapointing.

The customer service is 5 star quality! Thank you Westin staff for an enjoyable stay! :)

Can’t thank the great people who work at the Arlington Westin. Kind and wonderful service.

Great location

Great location, clean and safe property. Would stay again.

Nice hotel that was convenient to the Metro. There are many dining options and it felt safe when walking.

Great staff , nice amenities. There is a fire dept next door or nearby so if you are not used to being in a city this could be a problem!

You will love this property if you are staying in a room in the backside and not on Glebe. The hospital is close by, and ambulances run all day and night.

The Westin is my favorite place to stay when in Ballston. Ballston is such a walkable area and The Westin is perfectly located. Rooms are clean, comfortable, and quiet, providing a restful night after a long day in the Arlington/DC area. Staff at The Westin were welcoming and helpful with any questions I had. Staying at The Westin made my trip to the area even better.

Hotel concierges were very accommodating. Rooms were nice, hallways were quiet, great location. Would definitely stay at again.

A great hotel! Impeccably clean with great amenities and very convenient to Metro and shops. The front desk staff was so friendly and very helpful. Nice gym, too! Carpets and color scheme were a little dated, but no big deal. I was grateful for the recycling bins around the property and in the room, but I'd like to see an eco-friendly plan for towel usage. Most hotels aim to conserve water by only replacing towels that guests leave for laundry service vs. changing out towels every day. Other than that, great property, and I'd happily stay here again.

Great location with easy access! Lots of dining options all around covering a wide variety of cuisines! Lots of shopping options as well. Great facilities inside the hotel. Clean spacious rooms. Good amenities. Daily upkeep. A good in-house restaurant with bar. A Starbucks outlet as well near the Reception area. Great ambience! Very good staff and service! Very reasonable rates. Lots of transportation options available.

Great hotel. Close to metro and conv stores. Friendly staff as well.

Really liked the staff on front desk. Hotel is good, mattress etc. Swimming pool is small (not for lengths) and there's a basic spa pool (no sauna etc). The tech around the bed was in various states of disrepair e.g. the USB port box didn't actually charge! Attached restaurant, The Commentary is $25 for breakfast. Unfortunately they forgot about me so it took a long time to get served (I was really jetlagged). Overall, I'd stay again.

Very comfortable bed and quiet room. The restaurant is beautifully designed and the breakfast buffet is very good.

The food at the restaurant was outstanding.

Very clean very professional very friendly staff nice swimming pool ordered room service at 8:30 PM but did not receive food until 10:30 PM which was very unfortunate was already ready for bed so that’s why I gave four stars everything else was perfect

I was attending a conference and wanted to visit some of my Arlington fall favs without breaking the bank or being too far away from restaurants. This is my special spot! Several highly rated restaurants with reasonable prices nearby, and a restaurant in the hotel that is great for dinner. Took in the Renwick before I checked in. Great staff!

Good location friendly staff. Restaurant dining excellent . Staff very helpful

Not one issue with this property. The breakfast was unbelievably good!! We loved the pool. The room was immaculate. Great experience.

Beautiful hotel and lobby. The absolute best breakfast buffet!

Great stay;hotel has great amenities, rooms are clean and comfortable. Very nice staff, food at restaurant very good

Service was excellent for 6 day stay. Quickly resolved an issue that was no direct fault of their own. Buffet had a wide variety of options and was a good value. Good location, many great options to eat nearby, and just a short walk to the metro.