Name: Comfort Suites South Haven near I-96
Address: 1755 Phoenix Street, South Haven, Michigan, United States of America, South Haven, Michigan, US
Price range: $75–$226 per night
Rating: 7.53

What guests think

At Comfort Suites South Haven near I-96, guests commonly highlight clean rooms and a convenient location near the beach and highway, while noting visible exterior overgrowth and a property that feels dated with occasional maintenance and odor issues.

Breakfast is generally well liked, though some call it basic and mention a small or warm dining area. Service ranges from helpful to inconsistent, with reports of difficulty getting linens, check-in mix-ups, and one unannounced staff entry. Expect a budget-friendly, convenient stay with mixed upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an indoor pool, though experiences vary—some enjoyed it while others found it cold or dated and the area not always tidy. Elevator issues (slow, shaky, occasional breakdowns), some broken gym equipment, and overgrown parking/landscaping are noted.

Related guest reviews

8

Bill

Jul 22, 2025

·

Stayed 4 nights

Hotel was nice. Nothing fancy. Was clean and quiet. The elevator did break down, but it was fixed quickly.

10

David

Jul 21, 2025

·

Stayed 3 nights

Check in and staff we very good, helpful and courteous. Our room was clean and very well maintained. Pool area could be a little cleaner, but for the price, we are very satisfied.

10

Levi

Sep 28, 2025

·

Stayed 2 nights

The hotel and staff itself was great and a perfect location. The landscaping needed cleaned up, weeds were out of hand.

6

Emily

Jul 30, 2025

·

Stayed 3 nights

We really wanted to like this hotel, but our stay was pretty rough. When we first pulled in, the landscaping was so overgrown that it honestly made us nervous about what we’d find inside. At check-in, the lobby was stifling hot, which didn’t help our first impression. Finding luggage carts turned into a scavenger hunt — we had to search all the floors, and the single slow elevator didn’t make it easier. After we unpacked, our toilet clogged, and unfortunately, there was only one staff member working on a Saturday afternoon. No one was available to fix it, so we had to pack everything back up and move to another room. On the positive side, the bathrooms and bed sheets were very clean, the staff were friendly, and we did enjoy the indoor pool. However, the beds were extremely hard, the pullout couch was only a twin, and the breakfast area was just as hot and cramped as the lobby. Breakfast itself was a very basic continental spread. Overall, the friendly staff, clean rooms, and indoor pool were the bright spots, but everything else — from maintenance issues to comfort — left a lot to be desired.

4

Heather

Jul 27, 2025

·

Stayed 2 nights

The AC didn’t work. We spent so little time in the room that we didn’t realize it until 10pm on our 2nd night, at which point it was too late and inconvenient to do anything about it. The elevator was slow and was making a clunking jerking thing that felt unsafe. The pool was cold. The front desk staff person was friendly and helpful. I liked how many lights and plugs there were in the room.

2

Linda

Apr 16, 2023

·

Stayed 1 night

The elevator was shakey Keys not working Even guy tried for about half hour Outdated snack for breakfast

6

Glenda

Oct 13, 2025

·

Stayed 1 night

I chose this property because it was convenient for my overnight stay. My check-in was a bit delayed because Expedia only provided me with an itinerary number but no reservation number. After calling customer service, we were able to locate my reservation and check in. The room was clean but not well supplied (no shampoo or lotion, no shower cap). My son used the pull-out sofa but it was quite old and uncomfortable. Breakfast was decent. Overall, the hotel was sufficient for my purpose. It could use some updating (fitness room had some broken equipment).

10

Frances

Jul 21, 2025

·

Stayed 2 nights

I drove around the opposite of parking lot and was a little sceptic because of the weeds on the back side. Front could have used some trimming, but over all felt safe

10

brian

Oct 14, 2024

·

Stayed 4 nights

The staff were very nice people, always helpful, pool was nice and clean, breakfast was satisfying, would definitely stay there again

8

Gerty

Oct 11, 2024

·

Stayed 1 night

We traveled with two kids and they loved the pool area. The elevator smelt like a burnt vacuum and our door didn't really lock all the way. Regardless we felt ok enough to stay in that room. Breakfast was nice and hot.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but feedback is inconsistent. Recurring issues include musty or mildew odors, pests (ants, roaches, and a few bed bug reports), and occasional dirty bathrooms or worn interiors.

Related guest reviews

4

Daniela

Oct 11, 2025

·

Stayed 1 night

Run down, not very clean

10

SANDRA

Aug 18, 2023

·

Stayed 2 nights

Hotel was clean , & staff was very nice ! Breakfast was very good & pool was not crowded at all ! Stayed 2 nights & would revisit !

4

Moon

Oct 13, 2025

·

Stayed 1 night

Breakfast was good ad staff was friendly But i dont think I will ever spend time here. When we checked it, it had funny smell. Also, had a lot of bugs. We found ants on our bed, bugs in the bathroom multiple times. We only stayed for a day. But wouldn’t stay here again.

10

Deborah

May 27, 2025

·

Stayed 1 night

Clean and updated.

4

John

Oct 13, 2025

·

Stayed 1 night

Bathroom was not clean

6

Yvonne

May 24, 2023

·

Stayed 1 night

The room had a strong mildew smell. Air conditioner vent was dirty and we had to kill a few roaches as well.

4

Sarah

Sep 25, 2025

·

Stayed 2 nights

The room smelled of mildew. The hotel is tired and feels worn down. Weeds outside. The same 2 people working a 12 hour shift and swapping with each other. The staff were nice and the breakfast was good. (Except the eggs! Microwaved in a plastic dish which is questionable). South Haven beach and town made the trip worth it, but we would not choose this hotel again.

4

Ronnie

Sep 10, 2024

·

Stayed 1 night

Everything was fine with the hotel and staff. I had barley checked in and was getting my family situated. I went to iron my shirt and when i pulled the iron out there was a note that stated the room had bed bugs. Upon inspecting around the mattresses i found stains on the corners of one of the mattresses (bed bug stains) and also saw remnants of a dead bed bug. We packed our thing up and left a.s.a p. I would never stay at this hotel again!

10

Charlie

Sep 6, 2025

·

Stayed 1 night

The run was very clean. It is date with 2000 style wallpaper. It smelled nice and clean. The king size bed was comfortable and neat.

2

Markie

Mar 23, 2023

·

Stayed 1 night

This place is terrible!!! Myself and my 7 month old were bit by bed bugs!! Im so pissed off and was still charged 87 to sleep for 4 hrs before being woken up by being bitten! I have yet to be able to speak to a manager or anyone that was pf any help for that matter!! DO NOT STAY HERE! I tried to add the pictues of our bites and the bigs, but it won't let me....

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds, and several note basic, dated decor. Guests report noise from HVAC or neighboring rooms, uncomfortable sofa beds, and intermittent maintenance problems like creaking floors or broken fixtures.

Related guest reviews

10

Mihail

Aug 15, 2025

·

Stayed 3 nights

Convenient location. Polite and friendly staff. Spacious room with very comfortable bed and linen. Fresh and delicious breakfast. Highly recommend to everyone visiting South Haven

6

DeAnna

Mar 15, 2024

·

Decent room for the price, but no wow factors. Could use updates. We stayed in Room 209 and the toilet ran non-stop. The hotel didn't seem too busy but somehow we had noisy neighbors both nights. Breakfast was convenient but limited. The night front desk staff wasn't the friendliest and were sleeping in the front lobby. The morning front desk staff however were great! Housekeeping was trying to rush us out of our room at 9am, but we just left the DND sign on the door until checkout. Overall, you get what you pay for, it's budget friendly, and just like any other place it had it's pro's & con's.

8

Richard

May 18, 2024

·

Stayed 1 night

Avoid room 110 if you plan to sleep past 6am. Room shares a wall with the breakfast area so at 6:14 I awoke to chairs tables being moved and other general noise.

10

Davd

Apr 29, 2024

·

Stayed 1 night

Room was very spacious. Bed & linens very comfortable. Everything was nice & clean.

8

Karen

Oct 5, 2025

·

Stayed 2 nights

A/C was loud. The building must have been older because it creaked loudly when people upstairs walked around.

10

Kyle

Sep 9, 2023

·

Stayed 2 nights

Room was nice but window was cracked and bathroom door handle was broken. Weird. Service was great!

6

Glenda

Oct 13, 2025

·

Stayed 1 night

I chose this property because it was convenient for my overnight stay. My check-in was a bit delayed because Expedia only provided me with an itinerary number but no reservation number. After calling customer service, we were able to locate my reservation and check in. The room was clean but not well supplied (no shampoo or lotion, no shower cap). My son used the pull-out sofa but it was quite old and uncomfortable. Breakfast was decent. Overall, the hotel was sufficient for my purpose. It could use some updating (fitness room had some broken equipment).

10

Charlie

Sep 6, 2025

·

Stayed 1 night

The run was very clean. It is date with 2000 style wallpaper. It smelled nice and clean. The king size bed was comfortable and neat.

6

George and Linda

Jun 18, 2025

·

Stayed 2 nights

Liked: was clean and quiet, breakfast was okay but not great, had fridge and microwave, good storage and counter space Didn't like: all brown decor was dull and uninviting, a little hard to communicate with staff at reception desk due to his poor English, clock didn't work, no towel bar in bathroom,

8

Ido

Aug 22, 2024

·

Stayed 2 nights

Clean and new property, good mattresses, quiet hotel. Not far from downtown and beach. However, the sofa bed was terrible, first it could not accommodate two people (as we were kind to building on this) and second, the rollover mattress was terrible (not comfortable at all)

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AI-generated summary based on recent guest reviews

Service

Service is often friendly at the front desk, with some guests praising management. However, several report rudeness, difficulty obtaining extra linens, check-in mix-ups, and one incident of a staff member entering a room unannounced.

Related guest reviews

10

margaret

Oct 16, 2023

·

Stayed 4 nights

The staff friendly and accommodating. The room very nice. Staff made up room every day perfectly. Really felt taken care of here. Stay here if you’re on a budget. You won’t regret it.

6

Michele

Aug 17, 2025

·

Stayed 1 night

The girl at check in was not friendly at all. We were inconveniencing her.

10

Heather

Oct 12, 2025

·

Stayed 1 night

The receptionist was exceptionally helpful.

10

Tamara

Mar 10, 2025

·

Stayed 1 night

The staff was super friendly. We loved that breakfast was included every morning. Expedia went the extra mile and gave us some nice VIP goodies as well that made our stay extra welcome.

2

Anna

Sep 19, 2025

·

Stayed 2 nights

Absolutely terrible. An employee walked into our room in the early morning waking up our baby who already had a hard time sleeping. Then slammed the door on their way out. No knock. Nothing. Just walked in

6

Emily

Jul 30, 2025

·

Stayed 3 nights

We really wanted to like this hotel, but our stay was pretty rough. When we first pulled in, the landscaping was so overgrown that it honestly made us nervous about what we’d find inside. At check-in, the lobby was stifling hot, which didn’t help our first impression. Finding luggage carts turned into a scavenger hunt — we had to search all the floors, and the single slow elevator didn’t make it easier. After we unpacked, our toilet clogged, and unfortunately, there was only one staff member working on a Saturday afternoon. No one was available to fix it, so we had to pack everything back up and move to another room. On the positive side, the bathrooms and bed sheets were very clean, the staff were friendly, and we did enjoy the indoor pool. However, the beds were extremely hard, the pullout couch was only a twin, and the breakfast area was just as hot and cramped as the lobby. Breakfast itself was a very basic continental spread. Overall, the friendly staff, clean rooms, and indoor pool were the bright spots, but everything else — from maintenance issues to comfort — left a lot to be desired.

6

Robert

Aug 13, 2025

·

Stayed 4 nights

luckily spent little time in the hotel. Staff not super friendly or helpful. Rooms sub par, bed awful

8

Amy

Jul 9, 2025

·

Stayed 1 night

Room was clean and spacious, service was good. However there was a little mix up when we first got checked in. Staff sent me up to what I thought was going to be our room so I went barging in (with the key obviously) and there sat a woman and her husband just getting out of the shower one undressed and the other wrapped up in the towel. Also we had a room with a pull out sofa sleeper in which there was no bedding we requested some from the front desk and they refused to give us any pillows or blankets.

10

Amy

Sep 9, 2025

·

Stayed 1 night

Great hotel for the price. Clean and great front desk staff.

10

Timothhy

Jul 8, 2025

·

Stayed 2 nights

The manager and staff were excellent to work with and very customer friendly.

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AI-generated summary based on recent guest reviews

Location

Location is convenient for South Haven, with easy highway access and a short drive to the beach, downtown, and nearby shops and restaurants. Many also describe the setting as quiet.

Related guest reviews

10

Charisma

Jul 18, 2025

·

Stayed 2 nights

This place is convenient—close to stores, restaurants, and the highway. The price is reasonable, and the staff is friendly. Everything was clean. The free breakfast was good and fresh, and the room was a decent size. I would definitely book this hotel again.

10

David

Jun 29, 2023

·

Stayed 2 nights

Location is great, nice and quiet. easy access to the lake, and shopping either on foot or by car. Staff is wonderful.

10

Sophie

Jul 16, 2024

·

Stayed 1 night

Convenient place to stay in South Haven

8

gary

May 8, 2025

·

Stayed 2 nights

The property was showing some signs of wear. But was clean and the price was reasonable. I liked that it was back off the interstate and was quiet.

8

Joanna

Jul 15, 2025

·

Stayed 2 nights

Clean, good location

10

Rachel

Jul 20, 2025

·

Stayed 1 night

This hotel was just about a 10 minute drive from the beach. It was pretty convenient and easy to get into town.

8

Christopher

Jul 19, 2025

·

Stayed 2 nights

Very close to South Beach and all the shopping areas and restaurants. The bathroom was clean, shower had good water pressure. The room was nice with comfortable bedding. Very nice stay for the price.

10

Rutger

Sep 20, 2025

·

Stayed 2 nights

Easy access to everything

8

Pam

Sep 22, 2024

·

Stayed 1 night

The hotel was basic but did include breakfast. It was a short drive to South Haven shoreline.

8

Julie

Sep 7, 2024

·

Stayed 2 nights

Nice stay at Comfort Inn South Haven! Staff was friendly and breakfast area clean and well stocked. Convenient location to highway and downtown shops and restaurants.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as good with decent variety and kept stocked. Some found it basic or limited, noted a hot or small dining area, early closing, and a few disliked certain items or coffee.

Related guest reviews

6

Matthew

Oct 25, 2024

·

Stayed 2 nights

Hotel was ok. Breakfast was above average. Pool was old.

10

Mihail

Aug 15, 2025

·

Stayed 3 nights

Convenient location. Polite and friendly staff. Spacious room with very comfortable bed and linen. Fresh and delicious breakfast. Highly recommend to everyone visiting South Haven

8

William

Jul 16, 2025

·

Stayed 3 nights

It was packed and the staff did a great job keeping the breakfast food stocked. Excellent variety, enjoyed it every morning of our stay

8

Sharon

Jul 1, 2025

·

Stayed 3 nights

This is a quiet, well run and good value hotel. There is an indoor pool that we didn't use. The front desk staff was helpful and the breakfast with eggs, bacon, muffins, bagels, yourgut, juice waffles was exceptional.

6

Elizabeth

Oct 6, 2025

·

Stayed 1 night

Basic accommodations but clean and decent breakfast included

8

Susan A.

Oct 22, 2024

·

Stayed 2 nights

Clean property and convenient to where we needed to go. New tub but the shower was weak. Free breakfast but the dining area was very small. Overall, it was a good location for a two night stay.

4

Sarah

Sep 25, 2025

·

Stayed 2 nights

The room smelled of mildew. The hotel is tired and feels worn down. Weeds outside. The same 2 people working a 12 hour shift and swapping with each other. The staff were nice and the breakfast was good. (Except the eggs! Microwaved in a plastic dish which is questionable). South Haven beach and town made the trip worth it, but we would not choose this hotel again.

10

brian

Oct 14, 2024

·

Stayed 4 nights

The staff were very nice people, always helpful, pool was nice and clean, breakfast was satisfying, would definitely stay there again

4

Beth

Jul 5, 2023

·

Stayed 2 nights

The air conditioning didn’t work half the time, no hot water in the shower, cigarette butts on a the ground in the parking lot, breakfast only served until 9, coffee was bad, weeds in garden beds. We didn’t feel that we got our money’s worth for over $200/night.

6

George and Linda

Jun 18, 2025

·

Stayed 2 nights

Liked: was clean and quiet, breakfast was okay but not great, had fridge and microwave, good storage and counter space Didn't like: all brown decor was dull and uninviting, a little hard to communicate with staff at reception desk due to his poor English, clock didn't work, no towel bar in bathroom,

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AI-generated summary based on recent guest reviews

Month	Average price
January	$72
February	$73
March	$67
April	$73
May	$110
June	$149
July	$176
August	$173
September	$120
October	$98
November	$70
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $83	18 $168	19 $186
20 $82	21 $82	22 $82	23 $82	24 $82	25 $175	26 $226
27 $82	28 $82	29 $82	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $76	2 $95	3 $110
4 $75	5 $79	6 $79	7 $81	8 $82	9 $117	10 $117
11 $82	12 $76	13 $77	14 $79	15 $82	16 $117	17 $134
18 $93	19 $89	20 $87	21 $87	22 $86	23 $133	24 $133
25 $86	26 $84	27 $87	28 $86	29 $86	30 $120	31 $120

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed

Suite, Multiple Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Comfort Suites South Haven near I-96

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