Name: Holiday Inn Express - South Haven by IHG
Address: 72095 County Rd 388, South Haven, Michigan, United States of America, South Haven, Michigan, US
Price range: $109–$318 per night
Rating: 9.2

What guests think

Across recent reviews, Holiday Inn Express - South Haven by IHG is praised for very clean rooms, friendly staff, a well liked hot breakfast, and a convenient location, while recurring downsides include noise from neighbors/doors and occasional minor maintenance issues.

Guests frequently note comfortable beds and spacious layouts, with some commenting that TVs lack streaming and a few rooms had uneven mattresses or finicky climate control. Facilities draw kudos for a heated indoor pool and ample, safe parking, though a few found the pool area less inviting or wished for longer hours. A solid choice for a simple, modern stay near South Haven’s attractions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is often praised for temperature and cleanliness, with a few noting limited hours or an uninviting area. Parking is ample and felt safe; one review mentioned the lobby shop was unstocked.

Related guest reviews

10

Patricia

Apr 3, 2025

·

Stayed 1 night

Friendly staff. Very clean rooms and lobby. Pool was excellent.

10

Ricardo

Sep 1, 2025

·

Stayed 1 night

Only thing is I wish pool was open 24 hrs

10

Robert

Sep 28, 2025

·

Stayed 1 night

no pets, parking lot safe

6

Linda

Oct 1, 2025

·

Stayed 3 nights

clean room and nice pool temp

10

Lorna

Sep 16, 2025

·

Stayed 3 nights

The rooms were very nice and clean Pool area was not very inviting

6

Lynette

Oct 5, 2024

·

Stayed 1 night

Blinking smoke detector makes for difficult sleep. Downstairs shoppette not stocked. No water to purchase. Locked in manager’s office no access by staff. Breakfast was poor quality

8

Kim

Mar 28, 2024

·

Stayed 1 night

The hotel was very nice and just what we needed for a family get away. There was an issue in the pool area but I have to commend Gabrielle Cummins on the response to my concerns. Each time I needed something, it was never a bother to her. We were more than just a room occupant.

10

Janet

Aug 20, 2025

·

Stayed 1 night

Always stay at holiday inn very friendly and always ready to help and very clean and pool was great

10

Enson

Sep 9, 2025

·

Stayed 1 night

Absolutely fantastic hotel. Very safe location with a few fast food restaurants within walking distance. There is also an Aldi Supermarket close by. The room was impeccable with the most comfortable beds and pillows bar none. Ample spacious parking. Excellent choice of TV channels.

10

cary

Feb 17, 2024

·

Stayed 1 night

Loved how the pool wasnt crowded

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a consistent strong point across reviews, with many calling rooms and common areas very clean or spotless. A few reports cite bathroom or drain issues.

Related guest reviews

10

Marianne

Jul 22, 2025

·

Stayed 1 night

Nice hotel. Very clean. Nice stay

10

Mary

Nov 9, 2025

·

Stayed 1 night

Staff was very friendly. Room was clean and spacious.

10

John Edward

Aug 4, 2025

·

Stayed 1 night

It was nice and clean. Good for a one or two night stay.

10

Chad

Jul 2, 2024

·

Stayed 2 nights

Very clean rooms and facility

10

Michelle

Nov 16, 2025

·

Stayed 1 night

Room was very clean. Staff very friendly. Breakfast was good and simple. Parking is safe

10

Julie

Sep 27, 2025

·

Stayed 1 night

Very clean Breakfast was good!

10

Harvey L

Sep 14, 2023

·

Stayed 4 nights

This is our second stay and we were very pleased with the cleanliness of our room. The staff was friendly and attentive. The breakfast was very good. The location of this hotel is close to all the attractions that South Haven has to offer.

6

Renee

Jun 26, 2025

·

Stayed 1 night

For the price of 350.00 for one night and the room issues, it didnt add up. Bathroom dirty, sink clogged, hair clog in the shower not yaken care of. Toilet loose frim the floor. Several light non working in the room or bulbs out. Keruig coffee cups but no coffee maker? Why? Didnt call to change the room as hotel was reportedly full. The rest of the facility, pool breakfast was great. Tbe pricewas outrageous for the room issues we had. Disappointed.

10

James

Nov 10, 2023

·

Stayed 1 night

Cleanest hotel we’ve ever stayed in.

10

Chrisann

Sep 17, 2025

·

Stayed 1 night

Efficient and Friendly staff, clean, well maintained.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable, with many praising bed comfort and space. Several reviews report noise from adjacent rooms or slamming doors and occasional maintenance or TV/streaming limitations.

Related guest reviews

6

Samuel

Sep 13, 2023

·

Stayed 2 nights

We stayed 2 nights on the 1st floor and it was VERY noisy. The room doors are set up so that they slam shut every time they're closed, so you hear your neighbors coming and going all day and night. Other than that, it's a nice hotel.

10

Michael

May 27, 2024

·

Stayed 2 nights

People above and beside us were noisy, could hear kids in the pool since we were close; otherwise, the breakfast was actually solid—decent detection and decent quality (Greek yogurt options, cereals, apples, bananas, omelettes, sausage links/patties, biscuits and gravy, and hot cinnamon rolls that were delicious). Coffee was provided but we didn’t try it so I can’t say if it’s good quality. Pillows and bed were okay; pillows were a bit thin, bed was a little too firm. Climate control was excellent, as was the water quality, temperature, and pressure. Location was just outside of south haven but near the highway to make getting into SH or another nearby town (like Saugatuck) very easy. We enjoyed visiting the lighthouse in South Haven for sunset after dinner.

6

Veronica

Jul 4, 2025

·

Stayed 2 nights

The AC kept turning off and the room would heat up to about 75 (even though it was set to 69) then it would kick back on. I woke up several times throughout the night because the temperature varied so frequently. There was an oil spill (that looked like water) in the parking lot that my son slipped and fell in. Otherwise it was very clean and great service. It is the best out of the other brand hotels in town. The other ones smell too much like MJ.

6

Thassanee

Oct 28, 2024

·

Stayed 1 night

My room was on the third floor and I can hear the neighbors above me walking around.

10

Kathryn

Sep 14, 2025

·

Stayed 2 nights

Staff is great. Beds very comfy

8

Lynn

Aug 8, 2025

·

Stayed 1 night

Was very nice and clean. Good location. The walls are thin, could hear the neighbor.

10

Vincent

Jun 30, 2025

·

Stayed 1 night

Everything was great except the bathroom door didn’t close because the top hinge was bent and didn’t line up correctly. There was an issue with the lights going off and on by itself not sure what that was about. Otherwise everything else was fine.

8

Adam

Aug 19, 2025

·

Stayed 3 nights

Crazy loud after 10pm and no one did anything Also only one of the outlets in our room worked

6

Scott

Jan 1, 2026

·

Stayed 1 night

Breakfast lady was rude to another guest. Beds in 208 were awful. Literally not level. And the other had a deep impression. The hotel was very nice and clean

8

Chris

Feb 23, 2025

·

Stayed 1 night

Hotel was basically new. Only issue i had was the tv was new but couldnt stream to watch anything and channels were so so.

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Service

Service is repeatedly praised as friendly, helpful, and responsive, with staff often going above and beyond. A few isolated complaints mention an unhelpful interaction or reluctance to address a door lock issue.

Related guest reviews

10

Jenine

Jul 31, 2024

·

Stayed 2 nights

The staff was friendly and quick. The hotel is clean and modern. The breakfast had a range of choices and the staff were quick to refill items as they got low. Parking was great. It’s just a couple miles from the main drag in South Haven and the beach.

8

Patricia

Oct 2, 2025

·

Stayed 2 nights

Room was clean. However, before we left we found a big bug near the window. During our stay our door would not unlock. After having desk clerk reprogram key cards it still did not unlock. Desk clerk had to reset door lock. She was not happy to do it.

10

Andrew

Jun 30, 2023

·

Stayed 1 night

The property is very nice and in a great area. Everyone of the staff members was top notch friendly!

10

Dean

Oct 17, 2024

·

Stayed 1 night

Very comfortable beds & very clean. Breakfast was excellent with several hot fresh choices. Staff was very friendly & after we left we realized we had forgotten a bag. Called back& they had it waiting at desk when we pulled in & made sure we knew we could have another coffee to take with us.

10

Mary

Nov 9, 2025

·

Stayed 1 night

Great staff

10

Todd

Jun 25, 2023

·

Stayed 5 nights

The Holiday Inn Express was very new and clean. All of the staff were very kind and helpful. The breakfast was very good with lots of options.I would definitely stay there again. It was our first time on Michigan beaches we were blown away by it’s beauty. Great family vacation!!

10

Julia

Aug 5, 2024

·

Stayed 1 night

Property was very nice. Originally put in a room smaller than what we booked but staff changed it very quickly. Breakfast was delicious

10

Tiffany

May 18, 2025

·

Stayed 4 nights

Staff was great!

10

Kate

Sep 18, 2025

·

Stayed 1 night

It was a great stay! We checked in around 10 and Erica was amazing. She went above and beyond to help us and gave us great service. She is a gem. The hotel was very clean and the room was in great condition

10

Barbara

Mar 25, 2024

·

Stayed 1 night

Staff is amazing and the facility spotless. It's the reason I came back. It is convenient and that they are friendly and helpful was a pleasant bonus.

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AI-generated summary based on recent guest reviews

Location

Conveniently located a short drive from downtown, the beach, and highways, with eateries and shops nearby. Several guests note it is not very walkable to town or the beach.

Related guest reviews

10

Jenine

Jul 31, 2024

·

Stayed 2 nights

The staff was friendly and quick. The hotel is clean and modern. The breakfast had a range of choices and the staff were quick to refill items as they got low. Parking was great. It’s just a couple miles from the main drag in South Haven and the beach.

10

Terri

Jul 15, 2025

·

Stayed 2 nights

Property is great. Location is close to everything.

10

Mary

May 16, 2025

·

Stayed 2 nights

I loved staying here because it is updated and clean! However, i wished it was walkable to downtown. But a 5 minute drive was not bad at all. I would highly recommend staying here! :)

10

NICOLE

Jul 25, 2024

·

Stayed 1 night

Seems really new. Everything is pretty clean. Removed from the downtown but only a 2 minute drive.

10

Matt

Jun 18, 2025

·

Stayed 2 nights

The hotel was great. Close to beach and convenient location.

10

Christina

Jul 24, 2024

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Stayed 2 nights

Very comfortable beds. Great location that’s not far from the downtown area and Gingerman Raceway.

10

Sharon

Sep 2, 2024

·

Stayed 2 nights

Wow, this Holiday Inn is so nice. Very clean, staff is great and probably a 3 minute drive into town. I’ll definitely stay here again.

10

Enson

Sep 9, 2025

·

Stayed 1 night

Absolutely fantastic hotel. Very safe location with a few fast food restaurants within walking distance. There is also an Aldi Supermarket close by. The room was impeccable with the most comfortable beds and pillows bar none. Ample spacious parking. Excellent choice of TV channels.

10

Yvonne

May 5, 2025

·

Stayed 2 nights

Nice clean. Close to the downtown area.

10

Jim

Mar 13, 2024

·

Stayed 1 night

Great location in visiting South Haven area. Was reasonable priced with great breakfast options.

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Dining

Hot breakfast is widely appreciated for variety and quality, including items like cinnamon rolls, though a few found it average or wished it were hotter. Overall feedback trends positive.

Related guest reviews

10

Shawn

Jul 13, 2024

·

Stayed 2 nights

We had a great time! Loved the heated pool. The breakfast was wonderful! Staff very nice!

10

donna

Dec 26, 2023

·

Stayed 4 nights

Great staff! The desk clerk who checked us in remembered us from our stay last year and was just great! The complimentary breakfast is above average and our room was clean and comfortable.

10

Ann

Aug 31, 2024

·

Stayed 1 night

The beds are super comfortable, breakfast is amazing! Staff is friendly. We loved our stay!

10

Erlinda

Jun 22, 2025

·

Stayed 3 nights

The property and room were very clean. The bed was comfortable and the breakfast had a good variety. We would stay here again!

8

Danielle

Aug 14, 2025

·

Stayed 3 nights

Very clean, well lit, spacious. Very comfortable beds. We would have liked to have bacon as a breakfast option as well as cheese omelette instead of only egg and sweet peppers. Otherwise breakfast was a nice variety.

6

Lynette

Oct 5, 2024

·

Stayed 1 night

Blinking smoke detector makes for difficult sleep. Downstairs shoppette not stocked. No water to purchase. Locked in manager’s office no access by staff. Breakfast was poor quality

10

Julie

Apr 15, 2024

·

Stayed 3 nights

Very clean great breakfast options friendly staff

10

Julie

Sep 27, 2025

·

Stayed 1 night

Very clean Breakfast was good!

8

Karen

Sep 12, 2025

·

Stayed 1 night

Great place. Very close to the South Haven activities. Clean. Comfortable pillows. Breakfast as usual just ok. But we would definitely stay again. You wouldn’t be disappointed here.

10

SHIRLEY

Oct 10, 2025

·

Stayed 2 nights

Breakfast was excellent. Room was cleaned every day. Thank you for the service.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$96
February	$101
March	$110
April	$128
May	$160
June	$206
July	$262
August	$260
September	$173
October	$147
November	$114
December	$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $170	17 $154	18	19 $318
20 $141	21 $171	22 $171	23 $170	24 $154	25 $239	26 $256
27 $133	28 $141	29 $138	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $141	2 $171	3 $177
4 $131	5 $142	6 $142	7 $135	8 $145	9	10 $248
11 $131	12 $142	13 $163	14 $140	15 $131	16 $193	17 $201
18 $109	19 $119	20 $119	21 $119	22 $116	23 $123	24 $123
25 $116	26 $119	27 $116	28 $116	29 $116	30 $123	31 $123

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium Room

Suite, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Communications)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room

Suite, 1 King Bed

Standard Room, 1 King Bed

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

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FAQs about Holiday Inn Express - South Haven by IHG

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