Name: Shilo Inn Elko Suites
Address: 2401 Mountain City Hwy, Elko, Nevada, United States of America, Elko, Nevada, US
Price range: $117–$128 per night
Rating: 7.45

What guests think

At Shilo Inn Elko Suites, travellers consistently praise the friendly, accommodating staff and convenient location near the highway and shops, while noting that the property is older, with dated areas and variable upkeep that affects comfort and amenities.

Rooms are often spacious, but maintenance issues and worn furnishings appear in multiple reviews, and bed comfort is mixed. Cleanliness feedback is inconsistent, ranging from spotlessly clean stays to reports of unclean bathrooms, missed housekeeping, and occasional odors. Facilities such as the pool, hot tub, and gym are frequently closed or in poor condition, and there is typically no full breakfast, though coffee and pastries sometimes appear. Expect a budget stay with friendly service and a convenient stopover location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report frequent closures or problems with the pool, hot tub, sauna/steam room, gym, ice machines, and even leaks, reflecting dated facilities. On the plus side, the property is pet-friendly with ample parking and nearby Tesla charging.

Related guest reviews

8

Thomas

Feb 3, 2023

·

Stayed 1 night

Good value. Comfortable bed and plenty of parking. Hallways and carpet could use a renovation.

4

terry and martha

Jul 17, 2024

·

Stayed 1 night

seemed like nothing worked. ice machine, sauna, hot tup

4

Rachel

Jul 4, 2024

·

Stayed 1 night

Ice machine, pool and fitness center all Out of service. Leaking from ceiling and rundown.

2

Kristina Joyce

Jun 9, 2025

·

Stayed 6 nights

Really run down hotel. The curtains were torn and ratty. The panel was useless on the air conditioner controls. Part of it was missing. The hotel hallways smelled like mold and garbage, and obviously worn and very dirty. It was disgusting. The desk clerks didn't care when we told them, they just shrugged and said call the corporate office. The outside of the building was overrun with weeds. Pool and hot tub were empty, gym room was closed.

2

Steven

Feb 26, 2024

·

Stayed 2 nights

The pool and hot tub have been out of service now for over a year. I had to borrow a screwdriver from the front desk to fix my shower control knob. Bathroom floor and floor between the beds was just nasty. No breakfast opportunity beyond a gas station. No longer clean and convenient for when I am home visiting family. I'll stay in another hotel from now on.

8

Betty

Jul 20, 2023

·

Stayed 1 night

Shilo Inn Elko Suites is located next to the Tesla charging station. That is why we chose it. The hotel is a little dated but the room is nice and clean. We had a minor problem with a broken drain stopper in the bath sink, but we were able to use the kitchenette sink. Overall, a good experience.

4

Susan

Jul 31, 2023

·

Stayed 1 night

Most of the amenities were out of order. No spa. No hot tub etc. The pool was so green and murky I wasn’t sure it was save for my grandkids to swim on. Windows everywhere filthy. They don’t provide any type of breakfast so the manager buys some donuts or muffins for the guests (very nice) but that is so unsanitary. Claims to be remodeled but only the room floors have been changed from carpet to wood, mice but they to do so much more to call it “remodeled “.

6

Shawna

Jan 24, 2023

·

Stayed 1 night

We booked this hotel because it had a jacuzzi. Upon check in the front desk person who was not in a great mood informed us that the jacuzzi was not in working condition. However, there was a sauna and steam room. The steam room smelled like it had mold in it. So we really did not get the amenities from this hotel we would’ve liked. The gym also is not in working condition. The plus is they are dog friendly and there is a charger for the Tesla in the parking lot. The room wasn’t bad but our shower was nonfunctional, then we got a screwdriver and fixed it

2

None

Jun 9, 2025

·

Stayed 1 night

Pool was down and which was main reason we choose there. Also the hotel seemed a little on the dirty side. So after check in my wife said for us to just continue driving.

8

Linda

May 15, 2024

·

Stayed 1 night

No elevator Doorknob to bathroom came off :(

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: several guests found rooms and linens very clean, while others reported hairs in bathrooms, unclean or unchanged bedding, debris left behind, and generally dirty public areas. A few noted housekeeping did not restock or service rooms.

Related guest reviews

10

Lisa

Oct 12, 2023

·

Stayed 2 nights

Clean, quiet, great staff, convenient location, will dedinitely stay here again!

10

linda

Jul 5, 2023

·

Stayed 1 night

Big room, quiet, staff was wonderful, everything was clean and comfortable. Would stay again.

2

Amy

Jun 19, 2024

·

Stayed 1 night

BEDBUGS.

2

Kristina Joyce

Jun 9, 2025

·

Stayed 6 nights

Really run down hotel. The curtains were torn and ratty. The panel was useless on the air conditioner controls. Part of it was missing. The hotel hallways smelled like mold and garbage, and obviously worn and very dirty. It was disgusting. The desk clerks didn't care when we told them, they just shrugged and said call the corporate office. The outside of the building was overrun with weeds. Pool and hot tub were empty, gym room was closed.

10

Jenn

Nov 17, 2024

·

Stayed 1 night

Check in was easy and the reservations staff were friendly and helpful. The room was comfortable and clean!

4

Moreen

Sep 5, 2023

·

Stayed 1 night

Air conditioner not working. Room was not clean. Debris on the floor. Only decaf coffee stocked in the room with no condiments. Shower pressure very low with off and on hot water

4

Daniel

Mar 31, 2025

·

Stayed 1 night

Better bring your own towels for room shower or bath and pool because house keeping did not restock towels for my room and there was no pool towel either. Just bad

6

Casey

Sep 1, 2024

·

Stayed 1 night

It was nice, room was huge! I booked it online and it said it was a certain type of room they didn’t have or offer so I had to wait for a manager to call to be given a room to accommodate the booking! They did accommodate it by giving a room that was ok, the place is kind of dated, the shower needed to be replaced the water couldn’t come on without some elbow grease (haha) there was trash left behind from the last renter underneath the kitchenette that stunk!!! Otherwise it was fine and it appreciated for the managers upgrade and accommodation request. Btw we went through the invading of the locusts, I thought it was cool but not so much for my little sisters (hahaha)!!!

2

Peggy

Aug 18, 2025

·

Stayed 2 nights

Sheets were not changed on the beds. We found a dirty sock and a pacifier in the beds. Reported to desk with no result. That’s really awful to sleep in somebody else’s bed when the sheets have been already slept in.

10

Elizabeth

Aug 21, 2023

·

Stayed 1 night

Judge this hotel by its interior, not by its outside. We were very happy with our one night stay at the Shilo Inn. We didn't want a 'breakfast included' place, just needed to sleep-and-go near the highway so Shilo Inn was perfect. Reception was professional and pleasant. Our 2-bed room was much larger than we expected. The beds were so comfortable, the mattress was cozy soft with underlying firmness. The sheets were creamy soft and light enough for summertime. The pillows felt premium. There were many updated furnishings. It's right near the highway, but the windows kept the sound to a minimum. A/C unit worked well. Great water pressure in the shower. Most importantly for most travelers, the Shilo Inn grounds, reception, hallways and our room were all spotlessly clean -- every corner, every surface, everywhere we looked was gleaming clean. Most important for a scent-sensitive person like me, the sheets, the room and all areas of the Inn were free of heavy chemical/perfumey smells, so I could breathe easy. Highly recommended!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally large and functional, but the decor feels dated and recurring maintenance issues (worn mattresses, broken fixtures, or damaged flooring) are noted. Comfort varies, and some guests mention road or hallway noise.

Related guest reviews

10

Sarah

May 22, 2023

·

Stayed 1 night

Really large, bright and clean room walking distance to a Raley's supermarket. Perfect for a stopover on a long drive home. Front lobby looks a little run down (worn floor tiles) but the actual room was a happy surprise - two king sized beds with fresh white bed-linens in a really large room. Room had both microwave and minifridge. The Raley's is a 2 minute walk across a parking lot to grab some food. Its not a 5 start hotel but for the price I definitely recommend this hidden gem.

8

Jane

Nov 24, 2023

·

Stayed 6 nights

Super quiet Cheap Let me bring my dog Bed uncomfortable next time will bring my own pillows

6

Jordan

Jul 23, 2023

·

Stayed 1 night

LIKED=James Leedy, very professional and helpful. Also, the rest of the staff. DISLIKED = the room was NOT fit for rental. The wood flooring next to the bed was lifted and broken, looks like major water damage. Other repairs door frames and drywall were poorly repaired.

6

Paula

Oct 26, 2023

·

Stayed 1 night

Easy access to interstate and restaurants. Tired hotel. No updates since the 90’s. No breakfast.

6

Shelly

Oct 4, 2023

·

Stayed 1 night

Property is in a shopping center. There is a lot of road noise.

2

Fred

Oct 13, 2025

·

Stayed 1 night

This hotel chain is sad. In an age when hotels are thriving, Shilo Inns are slowly deteriorating into what I can only predict as oblivion. I couldn't leave this property fast enough. Bed uncomfortable. Hallway floors dirty...the kind where one tracks-in dirt on bare feet (to go to the pool) and you then see it on the wet tile floor of the bathroom. Pool was murky green. I decided not to submerge below my waist--afraid it was an unhealthy condition. Beds disappointingly uncomfortable. Pillows were big balls of awful fluff. Toilet continuously ran. Shower made huge ratchet noise and would not run water. Tried it again in the morning and while the ratchety sound was still there, it ran only cold water. The only good thing in the morning "snack" was the apple. Yuck to the Folgers-like coffee. I left the property as quick as possible without a shower or even a shave. The only words in my mouth were, "you get what you pay for", but sadly there are other properties for the same price that are good experiences. "Sad" sums it up.

6

Michael

Jul 18, 2024

·

Stayed 1 night

The pool had a greenish hue. Room 115 queen bed closest to the door, mattress was worn out and slumped greatly that whomever slept on that side felt like they were sliding off.

8

Julia I

Mar 31, 2024

·

Stayed 1 night

Older but well maintained. Large rooms with kitchenette.

10

Linda

Dec 16, 2024

·

Stayed 3 nights

Linda at the front desk was amazing! very kind, thoughtful, friendly, accommodating and fast! Shilo Inn is out new spot to stay. Also, the location is great for food and shopping. All within walking distance. Oh! and I can't forget the bed and pillows were AMAZING. Best sleep I've had in awhile.

10

Elizabeth

Aug 21, 2023

·

Stayed 1 night

Judge this hotel by its interior, not by its outside. We were very happy with our one night stay at the Shilo Inn. We didn't want a 'breakfast included' place, just needed to sleep-and-go near the highway so Shilo Inn was perfect. Reception was professional and pleasant. Our 2-bed room was much larger than we expected. The beds were so comfortable, the mattress was cozy soft with underlying firmness. The sheets were creamy soft and light enough for summertime. The pillows felt premium. There were many updated furnishings. It's right near the highway, but the windows kept the sound to a minimum. A/C unit worked well. Great water pressure in the shower. Most importantly for most travelers, the Shilo Inn grounds, reception, hallways and our room were all spotlessly clean -- every corner, every surface, everywhere we looked was gleaming clean. Most important for a scent-sensitive person like me, the sheets, the room and all areas of the Inn were free of heavy chemical/perfumey smells, so I could breathe easy. Highly recommended!

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and accommodating at check-in and throughout stays. A few guests experienced unresponsive or curt front-desk interactions and inconsistent follow-through.

Related guest reviews

10

Lisa

Feb 13, 2025

·

Stayed 1 night

Clean, quiet, friendly and helpful staff. Very accommodating for handicapped accessible room and parking right outside of entrance and room! Extended our stay last minute and hotel staff was extremely helpful! Pool area needs some upgrades and work but was still very relaxing for me and fun for my Son!

10

Lisa

Oct 12, 2023

·

Stayed 2 nights

Clean, quiet, great staff, convenient location, will dedinitely stay here again!

10

Rebecca

Oct 14, 2023

·

Stayed 1 night

For a sold out night, the check in was a breeze. Got into our room when we arrived at 1:00. I really enjoyed that we could get in. Very friendly staff.

10

Richard

Jul 27, 2023

·

Stayed 1 night

Front Desk staff for both check in and check out were extremely personable and welcoming.

8

Dawn L.

Jan 1, 2026

·

Stayed 3 nights

Super courteous staff! They were very kind and helpful with our two miniature schnauzers staying. Best priced pet friendly hotel in town, and they genuinely seemed to enjoy us having our pets with us. We appreciated their kindness and even during Christmas they smiled and greeted us kindly and took care of our needs our entire stay.

4

Sherry

Feb 6, 2023

·

Stayed 3 nights

Clean and nice arrival - after that no maid service and talked to front desk several times - excuses given by the front desk: only 2 people cleaning - then only 1 person cleaning - and then they don't have anyone cleaning on the weekends (it was a Saturday and we saw at least one person cleaning) - never had our room serviced from Thursday until we left on Sunday - not staying there again!

10

Joseph

Aug 1, 2025

·

Stayed 2 nights

Front desk staff was amazing as always

4

Trini

Oct 17, 2023

·

Stayed 1 night

The check-in went well, however the room didn’t have a refrigerator but had a spot for it (it was empty), there was no shampoo, conditioner or tissue (tissue box was empty). Its a nonsmoking room but smelled like smoke. The coffee area sink didn’t work. I called the front desk several times, but they did not answer. Disappointing for their price’s. I mentioned it to the gal when I checked out but didn’t seem promising they’ll fix anything.

10

Linda

Dec 16, 2024

·

Stayed 3 nights

Linda at the front desk was amazing! very kind, thoughtful, friendly, accommodating and fast! Shilo Inn is out new spot to stay. Also, the location is great for food and shopping. All within walking distance. Oh! and I can't forget the bed and pillows were AMAZING. Best sleep I've had in awhile.

8

Melanie

Nov 28, 2025

·

Stayed 1 night

Customer service was great. Very friendly. Run of the mill hotel. Accross the parking lot from Raley's grocery store.

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Location

Convenient location just off I-80 with easy access to shops, groceries, gas, and restaurants; several guests appreciated being able to walk to Raley’s or nearby options. Some mention road noise.

Related guest reviews

10

Joseph

Jun 16, 2024

·

Stayed 1 night

Just needed a cheap/clean place to crash on a road trip. I had low expectations...I thought this place was going to be run down, but it was a pleasant surprise. Clean, safe and convenient to grab some food and gas for our road trip.

6

Shelly

Oct 4, 2023

·

Stayed 1 night

Property is in a shopping center. There is a lot of road noise.

8

James

Oct 10, 2023

·

This is a good property to stay at. It is right off of the high way and has gas and food close by. The rooms are very nice.

10

Carol

May 5, 2024

·

Stayed 1 night

Great stop along I 80. Loved how close it was to shopping and to Starbucks!

8

Betty

Jul 20, 2023

·

Stayed 1 night

Shilo Inn Elko Suites is located next to the Tesla charging station. That is why we chose it. The hotel is a little dated but the room is nice and clean. We had a minor problem with a broken drain stopper in the bath sink, but we were able to use the kitchenette sink. Overall, a good experience.

8

Janet

Jul 27, 2023

·

Stayed 1 night

The hotel is convenient next to the highway and a shopping center where we ate. A bit dated but clean. The man at the front desk was helpful when we needed to change rooms due to a toilet issue. A/C worked and room didnt smell of smoke. Would stay again

10

Ben

Aug 14, 2023

·

Stayed 1 night

Conveniently located near shops and restaurants.

10

Malcolm

Oct 24, 2023

·

Stayed 3 nights

Convenient location. Nice room at a budget price. Welcoming check in.

10

Garret

Jan 24, 2025

·

Stayed 1 night

Well priced stay at a convenient location.

8

Melanie

Nov 28, 2025

·

Stayed 1 night

Customer service was great. Very friendly. Run of the mill hotel. Accross the parking lot from Raley's grocery store.

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AI-generated summary based on recent guest reviews

Dining

There is typically no breakfast provided; coffee with occasional donuts or cookies is sometimes offered. Many guests rely on nearby restaurants and grocery options.

Related guest reviews

6

Carmen

Jun 1, 2024

·

Stayed 1 night

Property does not have handicap accessibility. Doors are narrow, no bars and toilet is very low. Breakfast consist of coffee and a store bought coffee cake.

10

Sarah

May 22, 2023

·

Stayed 1 night

Really large, bright and clean room walking distance to a Raley's supermarket. Perfect for a stopover on a long drive home. Front lobby looks a little run down (worn floor tiles) but the actual room was a happy surprise - two king sized beds with fresh white bed-linens in a really large room. Room had both microwave and minifridge. The Raley's is a 2 minute walk across a parking lot to grab some food. Its not a 5 start hotel but for the price I definitely recommend this hidden gem.

2

Steven

Feb 26, 2024

·

Stayed 2 nights

The pool and hot tub have been out of service now for over a year. I had to borrow a screwdriver from the front desk to fix my shower control knob. Bathroom floor and floor between the beds was just nasty. No breakfast opportunity beyond a gas station. No longer clean and convenient for when I am home visiting family. I'll stay in another hotel from now on.

10

Joseph

Jun 16, 2024

·

Stayed 1 night

Just needed a cheap/clean place to crash on a road trip. I had low expectations...I thought this place was going to be run down, but it was a pleasant surprise. Clean, safe and convenient to grab some food and gas for our road trip.

6

Paula

Oct 26, 2023

·

Stayed 1 night

Easy access to interstate and restaurants. Tired hotel. No updates since the 90’s. No breakfast.

10

Carol

May 5, 2024

·

Stayed 1 night

Great stop along I 80. Loved how close it was to shopping and to Starbucks!

8

Janet

Jul 27, 2023

·

Stayed 1 night

The hotel is convenient next to the highway and a shopping center where we ate. A bit dated but clean. The man at the front desk was helpful when we needed to change rooms due to a toilet issue. A/C worked and room didnt smell of smoke. Would stay again

8

Christine

Jun 23, 2023

·

Stayed 1 night

Very friendly staff, hot tub and pool is exactly what was needed after a long hot day! No breakfast but had coffee, donuts 1 day then cookies next. Staff went out of their way to make sure you are welcomed and even borrowed us a jack from their home when we had a flat tire.... 😀 laundry room awesome with free dryer

4

Penny

Jul 27, 2024

·

Stayed 1 night

The late night checkin clerk was not very friendly. The safety lock on the door was ripped off the wall, and the window screen was torn up. Some leftover garbage was under the bed. The website stated that a free breakfast voucher at a nearby restaurant would be provided, but when I asked in the morning, they said breakfast was not provided. Overall, not a hotel I would stay at again.

10

Elizabeth

Aug 21, 2023

·

Stayed 1 night

Judge this hotel by its interior, not by its outside. We were very happy with our one night stay at the Shilo Inn. We didn't want a 'breakfast included' place, just needed to sleep-and-go near the highway so Shilo Inn was perfect. Reception was professional and pleasant. Our 2-bed room was much larger than we expected. The beds were so comfortable, the mattress was cozy soft with underlying firmness. The sheets were creamy soft and light enough for summertime. The pillows felt premium. There were many updated furnishings. It's right near the highway, but the windows kept the sound to a minimum. A/C unit worked well. Great water pressure in the shower. Most importantly for most travelers, the Shilo Inn grounds, reception, hallways and our room were all spotlessly clean -- every corner, every surface, everywhere we looked was gleaming clean. Most important for a scent-sensitive person like me, the sheets, the room and all areas of the Inn were free of heavy chemical/perfumey smells, so I could breathe easy. Highly recommended!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$102
February	$98
March	$98
April	$77
May	$68
June	$86
July	$81
August	$102
September	$99
October	$93
November	$95
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $128	17 $128	18 $120	19 $120
20 $120	21 $128	22 $128	23 $128	24 $128	25 $120	26 $120
27 $120	28 $128	29 $128	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $117	3 $117
4 $117	5 $117	6 $117	7 $118	8 $117	9 $117	10 $117
11 $117	12 $117	13 $117	14 $117	15 $117	16 $117	17 $121
18 $119	19 $122	20 $119	21 $119	22 $117	23 $122	24 $120
25 $119	26 $122	27 $122	28 $118	29 $118	30 $120	31 $120

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 King Beds

Queen Suite with Sofa Bed

Standard Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Shilo Inn Elko Suites

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Prices for upcoming dates