Best Western Lakewood- Historic Landmark

Outstanding service from the repersentive.

Breakfast was supposed to be 06:00 to 09:00 but when arrived at 08:45 a cranky attendant was removing what was left and told us they close the kitchen at 08:30 and when the food is gone, done. But she was removing food to throw it away at that time. The door to the kitchen was open and we could see a very large rat trap under shelving there. The room was dared, which did not bother us but the heating unit sounded like a wind storm. Rooms were accessible from the outside which we liked but with more rooms than parking spots, we could not park near the door. On the positive side, the rest of the staff was friendly. We stay in Best Western motels fairly frequently and have come to expect better than this.

Room was comfortable,

Breakfast was decent. Room clean. I reserved 2 nights. There was a mishap with room i reserved so I was compensated with a third night. Front desk person didnt send memo to staff that we were ataying 2 nights so housekeeping knocing on door and then frint desk calling room telling me it was time to check out. Need to upgrade your cable channels. Nothing to watch. No movie channels etc.

What hot tub?