Name: Holiday Inn Lisbon-Continental by IHG
Address: Rua Laura Alves 9, Campo Pequeno, Avenidas Novas, Lisbon, Portugal, Lisbon, Lisbon District, PT
Price range: US$128–US$322 per night
Rating: 8.27

What guests think

At Holiday Inn Lisbon-Continental by IHG, travellers consistently praise the friendly, helpful staff and convenient transport links near the airport and Metro, while noting the hotel sits outside the main tourist areas.

Rooms are comfortable but often dated, with sizes and views varying; several reviews report weak air conditioning and occasional noise. Cleanliness earns frequent praise, though a recurring sewage odor in some common areas or floors is mentioned. Breakfast and the on-site restaurant are widely described as good and varied, but breakfast can feel crowded and breakfast boxes or service can disappoint. Expect a friendly, practical stay with easy transit access and some aging infrastructure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include a bar and restaurant plus on-site parking; the gym is small with older equipment. Multiple reviews note elevator outages and accessibility challenges (stairs to the breakfast room or closed ramps), and occasional renovation.

Related guest reviews

10

Eliot

3 Jun 2024

·

Stayed 2 nights

Very nice and convenient hotel. They have a very nice gym as well. Only issue is that the lifts were very slow (and only 2 of the 3 elevators worked) and there was always a wait to go up or down. Breakfast was excellent and the food was wonderful.

10

LEONARD

10 Aug 2024

·

Stayed 1 night

The property has no good sparking and they are charging people to park. I was ticketed by the Lisbon due to parking there it reached by 9am. They ticketed me due to parking is free from 7pm to 9am.

6

Idabelle

29 Apr 2024

·

Stayed 3 nights

One elevator damage, full of unsupervised young people shouting and running. At 8:30 making loud repairs so we can’t sleep. They had a ramp but is closed so you had to take your luggage through the stairs. Tv controls doesn’t work an excellent bath tub but doesn't work to take a bath tub terapias after a long day walking. Breakfast is good and train station is near the hotel. The hotel is really clean.

8

yu

12 Sept 2025

·

Stayed 4 nights

Under renovation.

8

Melissa

13 Aug 2025

·

Stayed 6 nights

Hotel staff were amazing - very helpful, very accomodating. Location is great and price is right. Rooms are good, clean and very typical of Europe. Parking included which is very good for Lisbon. Minuses - air conditioning is ok as the building is old but the staff did bring up a fan which helped (there in August when it was very hot). Breakfast @ 15 Euros was pricey for what is was. Gym is a small room with aged equipment.

8

Annie

16 Jun 2024

·

Stayed 1 night

Pros: The lobby is gorgeous and the staff were really nice. Also, the air conditioning worked great and the bed was comfortable. Cons: At one point 2 out of 3 elevators were out of service, so there was a long wait. I could hear hall noise in my room and so was lucky not that many people passed by, I found a previous guest\'s used flossing device in the shower, there was 0 conditioner so it was fortunate I had brought my own, it was a whole project that took several minutes to get shampoo to come out of the bottle even though the bottle was reasonably full (poor design), the "city view" was of a sort of alley, and the room clearly hadn\'t been updated in decades and looked very dated.

8

Kevin

23 Jun 2024

·

Stayed 3 nights

Food was found to be lacking and not a great value. One of the three elevators was not functioning and wait times were prolonged.

6

Kleber Ricardo

18 Jun 2024

·

Stayed 7 nights

No geral foi o problema que o hotel devido sua localização é muito requisitado logo o fluxo de gente e grande e ainda mais com Rock Rio Lisboa, o predio tem 3 elevadores mas dos 3 só 2 funcionava e teve dia que somente 1 funcionou, com fluxo grande imagina o caos que ficava, fiquei 1 semana o elevador que estava quebrado, terminou a minha estadia o elevador ainda estava quebrado.

Translate

10

Constance

16 May 2024

·

Stayed 1 night

Restaurant is excellent. Staff in bar very friendly

8

John

4 Jun 2025

·

Stayed 5 nights

Parking was easy and walkable to dining options

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Guests frequently find the property clean and well maintained. Some report sewage odors in the lobby or certain floors and occasional lapses.

Related guest reviews

10

Leynee

19 Feb 2025

·

Stayed 2 nights

Spacious, clean, quiet

8

Farah

3 Sept 2024

·

Stayed 3 nights

I liked my stay at this property, the highlight for me was their breakfast buffet, so diverse and delicious one on the best ones I’ve had. I however have to complain about the smell on my floor (floor 9) which was horrible as it smelled like sewage and unfortunately as we associate scents with places and memories, our souvenir of this hotel is forever stained by that bad smell.

8

ROSE SHARON

16 Nov 2025

·

Stayed 2 nights

Clean

10

Anne

9 Sept 2025

·

Stayed 5 nights

Friendly staff clean room! Terrible sewage smell in the lobby

10

Alison

8 Sept 2024

·

Stayed 1 night

Quiet, secure, clean

10

John D

2 Sept 2025

·

Stayed 1 night

Our room was spotless, quiet and perfect for our visit to Lisbon. Totally recommend.

8

Jose m

18 Sept 2024

·

Stayed 1 night

The lobby are smell bad , like toilet

6

Seyed Sobhan

7 Jun 2024

·

Stayed 4 nights

I stayed in this hotel for 5 nights. Unfortunately, there was a strong smell of sewage in my room, especially in bathroom. I told the front desk about the issue. Someone was sent to my room with air freshener which masked the smell for only a couple of hours.

8

Giuseppe

14 Aug 2024

·

Stayed 5 nights

The staff was helpfull and pleasant. Rooms were clean. Breakfast had enough options for everyone.

4

Lisa

2 Sept 2025

·

Stayed 3 nights

The reception area looks nice and people were corteous. The bathrooms are clean, although small. The hotel needs serious renovations. The lobby will deceive you as it looks modern and elegant, but the rooms are old and extremely small. The halls smell of humidity and look dark. The beds are small and uncomfortable. One of the sheets had a blood stain that we did not notice until we removed the duvet cover. The feather illows stunk of vomit.The air conditioner did not lower the temperature enough. It stayed uncomfortably warm during the stay. The location is away from city center. It is NOT within walking distance. Metro stations are fairly close, though. I would not consider staying there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Beds are comfortable, but decor is dated and room sizes vary from spacious to very small. Several guests cite weak air conditioning and occasional noise or unremarkable views.

Related guest reviews

6

Massood

26 May 2025

·

Stayed 4 nights

Hotel is in nice area. Close to station to catch Sintra train or metro. The major problem was the size of the room and size of the bed. We had two carry on bags and the room is so small to even put them out of the way. The bed was supposed to be double but at best it was a smaller than the full size bed. I understand that hotel rooms are typically smaller in Europe than the US, but this is probably the smallest room and bed that I have ever been too. Not worth the price. Just to give you an idea of how small the room is, the distance between the bed and the table against the wall, you have to walk sideways to get from one side of the bed to the other side. Oh, BTW, the bathroom was also so small that you have to be careful to not to hit your knee against the bidet as you sit on the toilet.

6

Harvinder

1 Jun 2025

·

Stayed 3 nights

Great staff, very helpful. Rooms are a bit outdated.

8

ravi

9 Aug 2025

·

Stayed 4 nights

Holiday Inn Lisbon Continental is near to the airport and conveniently located if staying near to airport is the priority. This also means it is away from the city centre and need cab/bus to reach to city centre. The breakfast provided is basic but the staff is attentive and happy to help. The air-condition in the room was average and we had struggle during the heatwave in Lisbon. Overall, we had a good time with standard quality of Holiday Inn.

8

Randy

24 Dec 2024

·

Stayed 1 night

Very loud outside my room with the airport being nearby. Staff was very friendly!

8

Karen

11 Feb 2025

·

Stayed 1 night

Right near the Metro. Shopping and restaurants nearby. The room itself was cramped.

10

Lisa

4 Nov 2024

·

Stayed 1 night

The beds were so comfortable we didn’t want to leave.Great experience for us we would love to stay in Lisbon again at the holiday inn.

8

Annie

16 Jun 2024

·

Stayed 1 night

Pros: The lobby is gorgeous and the staff were really nice. Also, the air conditioning worked great and the bed was comfortable. Cons: At one point 2 out of 3 elevators were out of service, so there was a long wait. I could hear hall noise in my room and so was lucky not that many people passed by, I found a previous guest\'s used flossing device in the shower, there was 0 conditioner so it was fortunate I had brought my own, it was a whole project that took several minutes to get shampoo to come out of the bottle even though the bottle was reasonably full (poor design), the "city view" was of a sort of alley, and the room clearly hadn\'t been updated in decades and looked very dated.

4

Maria Lorna

11 May 2024

·

Stayed 4 nights

Booked 2 rooms and stayed 4 nights. If you want a room with air conditioning that is cold then this is NOT for you. The room is very warm that we did not slept well. The lobby is colder than our rooms. We could have slept in the lobby. We complained and we were moved to another room but still the same the temperature is very warm even though we asked for 15C. We asked for electric fan lol. Also we asked to be moved because there was a leak in the bathroom ceiling. All my complaints were recorded by the front desk staff. There was a lady in the front desk that was rude. I just forget to get her name.

6

Jeovani

5 Oct 2025

·

Stayed 1 night

Hotel bacana, mas os quartos tem mobiliário antigo, com decoração pesada.

Translate

4

Imelda

12 Apr 2025

·

Stayed 2 nights

The room is old. AC thermostat is very old manual and not digital. King size bed sunk when you sleep on it. Lamp shades all over the room to make it brighter to see. Hotel room is outdated. Flooring squeaks when u walk on it.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a highlight, with staff widely praised as friendly, attentive and accommodating. A few reviews mention slow or unhelpful responses for billing, room-service charges or special requests.

Related guest reviews

10

Sherry

16 Jun 2025

·

Stayed 2 nights

Staffs are very friendly. The location is great. Room is clean and comfortable.

10

Jennifer

22 Aug 2025

·

Stayed 5 nights

A great stay. The staff makes this hotel exceptional. They are very friendly and they go above and beyond. Ruben helped with picture taking and getting us a fan and leaving a handwritten note to wish my husband happy birthday. Joao and Diogo helped with places to go and Joao had a sense of humor with getting a water gun and playing with my husband whose birthday it was. Tiago and Luis helped with checking us in and getting us extra towels. We would definitely stay here again because of them.

6

Erika

16 Oct 2024

·

Stayed 1 night

During check-in (not early) our room was not ready. We didn't mind waiting but the manager on duty was very unhelpful and quite unfriendly. He also spoke to other staff members with a nasty and condescending tone which I find very tacky. When up in our room, our window was jammed. We went down 3 times to ask about it and he told us every time that he would send someone up to help but never did : ( Otherwise it was a clean and lovely hotel. Customer service has significant room for improvement though.

8

Sabrena

21 Oct 2024

·

Stayed 1 night

Ordered eggs and yogurt for breakfast room service and received the continental breakfast as well. Told that was the only way I could get room service. All or nothing. Charged for both. What I ordered and for the continental breakfast. Front desk would not correct my charge. Very disappointed

10

Frank

5 Nov 2025

·

Stayed 4 nights

Staff are friendly & helpful, good service.

10

Rut

3 Aug 2025

·

Stayed 2 nights

Personal muy atento y servicial , en especial Kamal Y Francisco

Translate

8

Sherry Dolores

22 Feb 2025

·

Stayed 6 nights

This hotel is located in a very convenient location. Close shops, dining, train station. And not too far from airport. Something I was not please with, is that the cleaning staff knocked once and then open the door. They did it twice to us. They didn’t give me time to get to the door. Feels very invasive and inpatient.

10

Lisa

1 Jul 2024

·

Stayed 2 nights

The staff were wonderful, from front desk to bar and restaurant staff! We had a very enjoyable stay!

10

Frank

3 Jul 2025

·

Stayed 5 nights

The staff and location are excellent. The hotel has a breakfast and dinner buffet, which are nice options.

10

Ashley

21 Oct 2024

·

Stayed 5 nights

The hotel was great, the attention to detail by check in staff and the on site manager made the stay fabulous. The breakfast was also great.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for the airport and close to Metro and bus links, with shops and restaurants nearby. It is outside the historic center, so most sightseeing requires public transport or taxis.

Related guest reviews

10

Stephanie

3 May 2025

·

Stayed 1 night

The property was very clean and maintained well. Catching a taxi was very easy right outside the hotel. It wasn’t a very walkable location but there were a few restaurants around. It’s a great location for our layover in Lisbon.

10

Sylvie

18 Sept 2024

·

Stayed 1 night

Metro à proximité (5 min) ... Aéroport Lisbonne - Taxi 15 minutes.

Translate

10

Sheila

23 Aug 2025

·

Stayed 1 night

Picked for ease to airport

8

Birgit Marie

18 Oct 2025

·

Stayed 5 nights

Fin beliggenhed. Nemt at komme rundt i Lissabon.

Translate

8

ravi

9 Aug 2025

·

Stayed 4 nights

Holiday Inn Lisbon Continental is near to the airport and conveniently located if staying near to airport is the priority. This also means it is away from the city centre and need cab/bus to reach to city centre. The breakfast provided is basic but the staff is attentive and happy to help. The air-condition in the room was average and we had struggle during the heatwave in Lisbon. Overall, we had a good time with standard quality of Holiday Inn.

10

Christine

15 May 2024

·

Stayed 3 nights

Very nice hotel. Breakfast is phenomenal. Campo pequeno metro stop on yellow line is 1.5 blocks away. Do yourself a favor amd stay at this hotel and just ride the metro to get into the historic section. Also train to Sintra only 3 blocks away.

10

WANDA

22 Oct 2024

·

Stayed 1 night

Good location to the airport, and a short distance to shopping.

10

mark

31 May 2024

·

Stayed 1 night

loved it ,by the metro system.close to the airport . on site parking , great staff , shopping and dining near, walkable,

10

Laura

15 Oct 2024

·

Stayed 6 nights

Great place to stay. The hotel is very clean. Breakfast is excellent. Our room had a king size bed and plenty of space . The hotel is located away from a touristy areas/ 15 min driving. 5 min Walk to a metro station. I would highly recommend this hotel if you do not want to stay in the touristy areas

10

Julianne

22 Aug 2024

·

Stayed 1 night

Great value, close to the airport, nice in house restaurant as well as plenty of other dining options nearby.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as tasty and varied, and the on-site restaurant is a useful option. Downsides include crowded seating, basement access via stairs, and inconsistent breakfast boxes or service.

Related guest reviews

6

Manuela

15 Dec 2025

·

Stayed 1 night

O café da manhã é um pouco estranho. O espaço - a estrutura que fica o café da manhã é escura e sem vida. É um local sem ventilação e sem vida natural. estranho. E as funcionárias ficam em cima da gente a todo instante, nos sufocando. É muito invasivo. Não dá para relaxar e tomar um café da manhã em paz com a nossa família. É muito invasivo e constrangedor.

Translate

10

Renato S F

15 Sept 2025

·

Stayed 1 night

Ótimo hotel. Café da manhã com muita variedade. Bom atendimento.

Translate

6

Klaus

1 Jun 2024

·

Stayed 1 night

Breakfast room crowded. Lift waiting time long.

8

Christian

5 May 2024

·

Stayed 3 nights

Overall we had a great stay at the Holiday Inn Lisbon Continental. Clean, comfortable, easy to find and super convenient for travel. Only a 10 minute walk to the Metro Line to downtown/ airport, or the Train to Sintra. Dining options in the area are a bit limited, but suited our needs. The breakfast buffet was good and well worth paying the lower up-front cost with one exception, on our last day we needed to leave early to the airport so we ordered a 'breakfast box' which was NOT worth it. It included an apple, juice, water and a very plain sandwich with literally just a slice of cheese (no butter or mayo or anything else). We had actually asked for 'no' cheese with one box. Obviously someone misunderstood our request. So this was a let down at the end of our trip, but a minor blip in the big picture. Also one of the elevators was not working while we were there, and one day, two were out of order which was a pain. But these are temporary issues. Despite all this, we would stay here again for sure.

8

Marc

1 Oct 2024

·

Stayed 1 night

Comme j’avais le déjeuner inclus dans mon forfait et que je devais quitter tôt on m’a informé qu’on allait nous préparer des breakfast box pour mon départ le matin. Lors du checkout, mes breakfast box n’avaient pas été préparé. Un agent de sécurité est allé nous préparer des sandwichs au fromage sans beurre, avec un jus d’orange en boîte et une pomme.

Translate

10

Christine

15 May 2024

·

Stayed 3 nights

Very nice hotel. Breakfast is phenomenal. Campo pequeno metro stop on yellow line is 1.5 blocks away. Do yourself a favor amd stay at this hotel and just ride the metro to get into the historic section. Also train to Sintra only 3 blocks away.

10

Nicole

31 Mar 2025

·

Stayed 2 nights

Café da manhã excelente, o melhor da viagem. Quarto espaçoso. Gostamos

Translate

6

Stefano

24 Aug 2024

·

Stayed 4 nights

Media posizione dell hotel con recepion molto spaziosa e accogliente ristoramte con cibo di scarsa qualita e con uno scadente arredamento, camera molto spaziosa

Translate

10

Frank

3 Jul 2025

·

Stayed 5 nights

The staff and location are excellent. The hotel has a breakfast and dinner buffet, which are nice options.

10

Lisa

26 Mar 2025

·

Stayed 1 night

I stayed here overnight for a flight. The staff was courteous and the room was comfortable. The breakfast buffet had a decent selection of food. This hotel is great for a stay close to the airport.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$115
February	US$113
March	US$125
April	US$154
May	US$171
June	US$155
July	US$133
August	US$128
September	US$183
October	US$170
November	US$151
December	US$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $226	17 $180	18 $180	19
20 $137	21 $221	22 $241	23	24 $245	25 $205	26 $147
27 $147	28 $322	29	30 $322

Su	Mo	Tu	We	Th	Fr	Sa
				1 $261	2 $183	3 $159
4 $155	5 $179	6 $174	7	8 $137	9 $185	10
11 $213	12 $171	13 $256	14 $244	15 $180	16 $152	17 $170
18 $159	19 $166	20 $160	21	22 $128	23 $168	24 $164
25 $164	26 $164	27 $144	28 $152	29 $134	30 $132	31 $132

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, Multiple Beds

Standard Room, 1 Double Bed

Standard Room

Suite, 1 Bedroom

Standard Room, 2 Twin Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Lisbon-Continental by IHG

Have a question?

Prices for upcoming dates