Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida
US$228
/ night
Avg. for October
Prices for Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida
Select dates to see prices and availability
US$228
/ night
Avg. for October
Monthly average prices
Nightly prices at Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida average US$110 in the cheapest month (January) and US$265 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$110 |
| February | US$117 |
| March | US$164 |
| April | US$211 |
| May | US$252 |
| June | US$207 |
| July | US$160 |
| August | US$164 |
| September | US$265 |
| October | US$228 |
| November | US$161 |
| December | US$133 |
J
F
M
A
M
J
J
A
S
Oct · US$228
O
N
D
Most expensive: September (~US$265)
Cheapest: January (~US$110)
About this property
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Dining
Stop by the hotel's bar/lounge, Cafe Plaza, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Rooms
Make yourself at home in one of the 112 guestrooms featuring minibars and DVD players. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Location
With a stay at Hotel Lisboa Plaza, a Lisbon Heritage Collection, you'll be centrally located in Lisbon, a short 10-minute walk from Rossio Square and 12 minutes by foot from Santa Justa Elevator. This luxury hotel is 1.2 mi (2 km) from Lisbon Cathedral and 1.4 mi (2.3 km) from Castle of São Jorge.
What's nearby
Coracao de Jesus(0.1 Miles)
Avenida da Liberdade(0.1 Miles)
Botanical Garden(0.2 Miles)
Principe Real Square(0.3 Miles)
Rua das Portas de Santo Antão(0.3 Miles)
Restauradores Square(0.3 Miles)
Coliseu dos Recreios(0.4 Miles)
Cinemateca Portuguesa Museum(0.4 Miles)
National Museum of Natural History(0.4 Miles)
Praça das Flores(0.5 Miles)
Miradouro de São Pedro de Alcântara(0.5 Miles)
Rossio Square(0.5 Miles)
Dom Pedro IV Statue(0.5 Miles)
Marquis of Pombal Square(0.6 Miles)
Fado in Chiado(0.6 Miles)
Humberto Delgado Airport (LIS)(7.3 Miles)
Cascais (CAT)(13 Miles)
Parking
Airport shuttle
Babysitting/Child services
Business centre
Room service
Dry cleaning
Location
Tv. Salitre / Avd. Liberdade, Lisbon, Portugal
Coracao de Jesus (0.1 Miles)
Avenida da Liberdade (0.1 Miles)
Botanical Garden (0.2 Miles)
Principe Real Square (0.3 Miles)
Rua das Portas de Santo Antão (0.3 Miles)
Restauradores Square (0.3 Miles)
Room options
3
Plaza Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
237 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Double Room with Extra Bed
Room details
1 Large Double Bed
and 1 Single Bed
3× Single Beds
Sleeps 3
215 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Family Room
Room details
3× Single Beds
1 Double Bed
and 1 Single Bed
Sleeps 3
269 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Petite Double Room
Room details
1 Double Bed
2 Single Beds
Sleeps 2
151 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Junior Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Lisboa Room
Room details
1 Double Bed
2 Single Beds
Sleeps 2
194 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida
9
Superb
Based on 1,519 verified reviews
Who stays here?
Business
6%
Couple
54%
Family
24%
Group
11%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida, travellers highlight friendly service and a central, walkable location, plus classic charm, comfortable rooms, and appreciated touches like breakfast, a lounge with free drinks, and a rooftop terrace.
Read moreWas this helpful?
What guests think
At Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida, travellers highlight friendly service and a central, walkable location, plus classic charm, comfortable rooms, and appreciated touches like breakfast, a lounge with free drinks, and a rooftop terrace.
Many reviews also commend overall cleanliness, while several note the traditional, dated style. Recurring drawbacks include thin walls or street noise, occasional musty odors or minor maintenance issues, and very old elevators; a few guests found rooms small. Best for travellers who value heritage charm and thoughtful extras over fully modern design.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests highlight welcoming common spaces, including a lounge with free coffee, tea, and water, a pleasant rooftop terrace, and an on-site bar; parking and a small gym are also mentioned. Several note the historic elevators are very old.
Related guest reviews
10
Mihwa
22 Jan 2024
·
Stayed 1 night
The hotel was beautiful with antique furniture. It’s small enough that it felt like a mansion rather than an impersonal business. The porter gentleman was friendly and professional, giving great advice. The front desk staff were polite, efficient, and accommodating. They have 24/7 self serve coffee yea and flavored water. Breakfast was tasty and with enough variety. Parking is €16/day around the corner outside and gated. Breakfast is €14 pp. gym is small but equipped with dumbbells and cardio machines. There’s a comeback terrace on the fifth floor for a romantic rendezvous. Walls are thin due to age of the building but quiet unless someone is screaming. Good water pressure. The private sitting room by the lobby is beautiful and quiet. Good location. About 30 min walk to the waterfront and the old city.
The hotel was beautiful with antique furniture. It’s small enough that it felt like a mansion rather than an impersonal business. The porter gentleman was friendly and professional, giving great advice. The front desk staff were polite, efficient, and accommodating. They have 24/7 self serve coffee yea and flavored water. Breakfast was tasty and with enough variety. Parking is €16/day around the corner outside and gated. Breakfast is €14 pp. gym is small but equipped with dumbbells and cardio machines. There’s a comeback terrace on the fifth floor for a romantic rendezvous. Walls are thin due to age of the building but quiet unless someone is screaming. Good water pressure. The private sitting room by the lobby is beautiful and quiet. Good location. About 30 min walk to the waterfront and the old city.
6
Josephine
10 Nov 2024
·
Stayed 2 nights
Hotel needs updating! Breakfast buffet was great. The Elevator is very old! Staff are friendly and accomodating!
Hotel needs updating! Breakfast buffet was great. The Elevator is very old! Staff are friendly and accomodating!
10
Reiner
29 Jul 2025
·
Stayed 5 nights
Great location, nice roof top terrace, friendly staff
Great location, nice roof top terrace, friendly staff
10
CHIE
8 Jan 2026
·
Stayed 4 nights
スタッフの接客が良かった。サロンでのフリードリンクサービスも良かった。 朝食も美味しかった。 場所が観光に便利。レトロなエレベーターには驚いた。良いホテルです。
スタッフの接客が良かった。サロンでのフリードリンクサービスも良かった。 朝食も美味しかった。 場所が観光に便利。レトロなエレベーターには驚いた。良いホテルです。
10
Keith
7 Jul 2025
·
Stayed 1 night
Amazing hotel. Great service. Parking in front of hotel. Champain brought to run without asking. Nice staff breakfast excellent.
Amazing hotel. Great service. Parking in front of hotel. Champain brought to run without asking. Nice staff breakfast excellent.
10
Sarah
12 Jul 2025
·
Stayed 3 nights
The hotel was very convenient for all the walking we did and we were able to explore with ease. The room was perfectly comfortable and the staff were all very pleasant and helpful. The rooftop terrace was a nice spot to sit after a long day of sightseeing.
The hotel was very convenient for all the walking we did and we were able to explore with ease. The room was perfectly comfortable and the staff were all very pleasant and helpful. The rooftop terrace was a nice spot to sit after a long day of sightseeing.
10
Shelley
30 Jul 2025
·
Stayed 2 nights
Friendly check in, good breakfast with tea and coffee always available in lobby. Good location.
Friendly check in, good breakfast with tea and coffee always available in lobby. Good location.
8
Iris D
4 Jul 2025
·
Stayed 4 nights
The hotel has a great location, and the staff are friendly and polite. The mattress and towels are good, and the hotel bar has fair prices, which makes things very convenient for guests. The hotel also has a lounge area that offers a variety of coffees, teas, and flavored waters 24 hours a day. They provide a complimentary bottle of sparkling wine and keep the minibar stocked with water at no extra cost. Although the gym is small, it helps you keep up with your fitness routine. The common area on the rooftop is also very comfortable. The only thing I would improve at the hotel is the breakfast. It’s okay, but if you stay for four or five days, there’s nothing surprising — it’s always the same. There’s also no option to order things like fried eggs or an omelet, which would be very reasonable given the hotel’s style.
The hotel has a great location, and the staff are friendly and polite. The mattress and towels are good, and the hotel bar has fair prices, which makes things very convenient for guests. The hotel also has a lounge area that offers a variety of coffees, teas, and flavored waters 24 hours a day. They provide a complimentary bottle of sparkling wine and keep the minibar stocked with water at no extra cost. Although the gym is small, it helps you keep up with your fitness routine. The common area on the rooftop is also very comfortable. The only thing I would improve at the hotel is the breakfast. It’s okay, but if you stay for four or five days, there’s nothing surprising — it’s always the same. There’s also no option to order things like fried eggs or an omelet, which would be very reasonable given the hotel’s style.
8
Marion
15 Jul 2025
·
Stayed 2 nights
Beautiful hotel, great location for sightseeing, great breakfast. Only set back was the lack of information about parking. Ended up driving round and then parking in a public car park as the hotel car park was not marked and no instructions given.
Beautiful hotel, great location for sightseeing, great breakfast. Only set back was the lack of information about parking. Ended up driving round and then parking in a public car park as the hotel car park was not marked and no instructions given.
10
Vilma
20 Aug 2025
·
Stayed 6 nights
A lovely hotel within easy access of a metro. The staff were friendly and there were lots of cool areas to sit when it was very hot outside. Loved the complimentary port tray that was put out every evening.
A lovely hotel within easy access of a metro. The staff were friendly and there were lots of cool areas to sit when it was very hot outside. Loved the complimentary port tray that was put out every evening.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is praised across rooms and public areas, with attentive housekeeping. A few reviews report musty odors or minor maintenance issues like slow drainage or a clogged shower.
Related guest reviews
10
Pauline
16 Oct 2024
·
Stayed 4 nights
This hotel was a real find! It is kept exceptionally clean and the staff are friendly, polite and helpful. The room size was perfectly adequate for us. There's shampoo, shower gel, soap and body lotion provided and the shower is lovely and powerful. There's aircon and the windows open wide for those who love a bit of fresh air!.There is a comfortable lounge area on the ground floor where you can purchase freshly made snacks and drinks. The roof terrace is a relaxing area to sit after a long day of exploring. There's a little bar which I think must be seasonal so we brought our own drinks up there to enjoy the evening sunset. The location of the hotel is ideal for those who enjoy exploring on foot. It is walking distance to the Old Town, the castle, museums, etc. Also, there are numerous shops, markets, cafes & restaurants nearby. Please note: try to avoid the airport taxis if you can! They will rip you off!! It should cost max 15-20 Euros to get to the hotel (approx 4miles). Airport taxis charge in excess of 45 Euros.
This hotel was a real find! It is kept exceptionally clean and the staff are friendly, polite and helpful. The room size was perfectly adequate for us. There's shampoo, shower gel, soap and body lotion provided and the shower is lovely and powerful. There's aircon and the windows open wide for those who love a bit of fresh air!.There is a comfortable lounge area on the ground floor where you can purchase freshly made snacks and drinks. The roof terrace is a relaxing area to sit after a long day of exploring. There's a little bar which I think must be seasonal so we brought our own drinks up there to enjoy the evening sunset. The location of the hotel is ideal for those who enjoy exploring on foot. It is walking distance to the Old Town, the castle, museums, etc. Also, there are numerous shops, markets, cafes & restaurants nearby. Please note: try to avoid the airport taxis if you can! They will rip you off!! It should cost max 15-20 Euros to get to the hotel (approx 4miles). Airport taxis charge in excess of 45 Euros.
10
Phil
14 Dec 2025
·
Stayed 2 nights
Very clean room, my clean freak wife didn't spot any issues and that's rare. Beds were super comfortable. Had the best 2 nights sleep in ages. Booked a family room, there wasn't one available so they gave us 2 interconnecting rooms which was better but staff were still apologetic over it. Complimentary sparking wine and orange juice was a lovely touch and they made it feel special. Nice to have robes and slippers provided too, not everywhere does that. Breakfast was lovely. The hotel is beautiful if a little in need of updating. Overall we were given a 5 star experience for a budget friendly price.
Very clean room, my clean freak wife didn't spot any issues and that's rare. Beds were super comfortable. Had the best 2 nights sleep in ages. Booked a family room, there wasn't one available so they gave us 2 interconnecting rooms which was better but staff were still apologetic over it. Complimentary sparking wine and orange juice was a lovely touch and they made it feel special. Nice to have robes and slippers provided too, not everywhere does that. Breakfast was lovely. The hotel is beautiful if a little in need of updating. Overall we were given a 5 star experience for a budget friendly price.
6
Hugo
15 Oct 2025
·
Stayed 3 nights
Location was very good for this hotel close to all the luxury shopping and within a 30 minute walk to the water front and main attractions. Room was a good size with plenty of space for 2 of us and our luggage. One thing was the room definitely had a strong smell to it, almost like an old smell/musty. Not sure if it was something used to clean the room since the bathroom and hallway outside the room didnt have this smell. Front desk staff was amazing and answered any questions we had. Didnt like that they don't offer an iron inside the room, you have to go to a specific room near the lobby to iron your clothes if needed
Location was very good for this hotel close to all the luxury shopping and within a 30 minute walk to the water front and main attractions. Room was a good size with plenty of space for 2 of us and our luggage. One thing was the room definitely had a strong smell to it, almost like an old smell/musty. Not sure if it was something used to clean the room since the bathroom and hallway outside the room didnt have this smell. Front desk staff was amazing and answered any questions we had. Didnt like that they don't offer an iron inside the room, you have to go to a specific room near the lobby to iron your clothes if needed
10
Bruce
28 Oct 2025
·
Stayed 2 nights
Staff was wonderful, I arrived early from my flight and Anna at the front desk was able to have my room ready early after a short wait. The room was clean and spacious, I received an upgrade. Breakfast buffet was huge and great variety, everything of good quality.
Staff was wonderful, I arrived early from my flight and Anna at the front desk was able to have my room ready early after a short wait. The room was clean and spacious, I received an upgrade. Breakfast buffet was huge and great variety, everything of good quality.
10
Tomoyuki
31 Dec 2025
·
Stayed 3 nights
客室は清潔で大きめでふかふかバスタオルのほか、スリッパまで準備。朝食はホテルブレックファーストのメニューのほか、ポルトガルらしいイワシやスープ、ナタまで準備でどれも抜群に美味しい。さ最高でした！
客室は清潔で大きめでふかふかバスタオルのほか、スリッパまで準備。朝食はホテルブレックファーストのメニューのほか、ポルトガルらしいイワシやスープ、ナタまで準備でどれも抜群に美味しい。さ最高でした！
10
Ann
29 Apr 2025
·
Stayed 1 night
Except the room has a strong mildew smells !
Except the room has a strong mildew smells !
10
Ricardo
15 Jan 2026
·
Stayed 4 nights
O quarto muito bem arrumado, limpo, organizado. Equipe de atendimento muito simpática e prestativa. Recomendo sem dúvidas!! E voltarei com certeza
O quarto muito bem arrumado, limpo, organizado. Equipe de atendimento muito simpática e prestativa. Recomendo sem dúvidas!! E voltarei com certeza
10
Lauren
27 Dec 2025
·
Stayed 1 night
Lobby and downstairs seating areas. Location. Staff on the whole. Clean.
Lobby and downstairs seating areas. Location. Staff on the whole. Clean.
8
Yanet
6 Dec 2024
·
Stayed 3 nights
This is an old building and with a nice touch. I thought I was transported back in timethe early 1900 Sheets and bed were clean, pillows did not to smell bad, as in some hotels. The details of the ropes and the sleepers make you feel high class. I think the bathtubs are a bit unsafe even with the grab on n bar. The bottles of shampoo are tiny specially for a family of four. Breakfast was okay, I spotted a little roach roaming the breads table, nothing that the heat of the toaster wouldn't kill.Breakfast was okay, enough to get you statted to a long day of dining and wine. It was closed to everything, location is convinient to walk around Lisbon center. Staff at the chekin was really sweet and recommended top notch experiences you can do on your own. Parking was easy, you need to drive the car to the end of the block a ring a belland they will open the door from the reception, no roof in the parking. I recommend this place for family and couples.
This is an old building and with a nice touch. I thought I was transported back in timethe early 1900 Sheets and bed were clean, pillows did not to smell bad, as in some hotels. The details of the ropes and the sleepers make you feel high class. I think the bathtubs are a bit unsafe even with the grab on n bar. The bottles of shampoo are tiny specially for a family of four. Breakfast was okay, I spotted a little roach roaming the breads table, nothing that the heat of the toaster wouldn't kill.Breakfast was okay, enough to get you statted to a long day of dining and wine. It was closed to everything, location is convinient to walk around Lisbon center. Staff at the chekin was really sweet and recommended top notch experiences you can do on your own. Parking was easy, you need to drive the car to the end of the block a ring a belland they will open the door from the reception, no roof in the parking. I recommend this place for family and couples.
10
Jee Eun
2 Apr 2025
·
Stayed 2 nights
Clean and nice place. Only negative thing was shower draining situation. It clogged after a few minutes. Other than that, great place.
Clean and nice place. Only negative thing was shower draining situation. It clogged after a few minutes. Other than that, great place.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable with classic decor, but many find them dated. Some note thin walls or street noise, and a few mention small standard rooms or isolated A/C issues.
Related guest reviews
6
Elenice
12 Jan 2026
·
Stayed 3 nights
O quarto era grande e com espaço, os funcionários muito educados, o Luiz que fica no turno da noite sempre muito prestativo e solícito. O hotel precisa de uma reforma, está bem velho, os quartos são meio escuros. Porém hotel muito bem localizado.
O quarto era grande e com espaço, os funcionários muito educados, o Luiz que fica no turno da noite sempre muito prestativo e solícito. O hotel precisa de uma reforma, está bem velho, os quartos são meio escuros. Porém hotel muito bem localizado.
6
Paul
27 Oct 2024
·
Stayed 1 night
I mistakenly booked a standard room. It was very small and not enough room for luggages. Make sure you book the superior room if you want to stay at this hotel.
I mistakenly booked a standard room. It was very small and not enough room for luggages. Make sure you book the superior room if you want to stay at this hotel.
8
Paul
19 Nov 2024
·
Stayed 3 nights
Hotel room is bit out dated.
Hotel room is bit out dated.
6
Audrey
13 Nov 2024
·
Stayed 1 night
Hotel lobby is nice but rooms are outdated. They’re still using shower curtains that stick to your body! Beds are really small which seemed to be the case in all 3 hotels we stayed in Portugal. Here they still have grandma’s blankets, not the average hotel comforter. The hotel however is well located within walking distance of an amazing street fair on Sunday if you’re looking for antiques and vintage items.
Hotel lobby is nice but rooms are outdated. They’re still using shower curtains that stick to your body! Beds are really small which seemed to be the case in all 3 hotels we stayed in Portugal. Here they still have grandma’s blankets, not the average hotel comforter. The hotel however is well located within walking distance of an amazing street fair on Sunday if you’re looking for antiques and vintage items.
10
Phil
14 Dec 2025
·
Stayed 2 nights
Very clean room, my clean freak wife didn't spot any issues and that's rare. Beds were super comfortable. Had the best 2 nights sleep in ages. Booked a family room, there wasn't one available so they gave us 2 interconnecting rooms which was better but staff were still apologetic over it. Complimentary sparking wine and orange juice was a lovely touch and they made it feel special. Nice to have robes and slippers provided too, not everywhere does that. Breakfast was lovely. The hotel is beautiful if a little in need of updating. Overall we were given a 5 star experience for a budget friendly price.
Very clean room, my clean freak wife didn't spot any issues and that's rare. Beds were super comfortable. Had the best 2 nights sleep in ages. Booked a family room, there wasn't one available so they gave us 2 interconnecting rooms which was better but staff were still apologetic over it. Complimentary sparking wine and orange juice was a lovely touch and they made it feel special. Nice to have robes and slippers provided too, not everywhere does that. Breakfast was lovely. The hotel is beautiful if a little in need of updating. Overall we were given a 5 star experience for a budget friendly price.
8
David
10 Nov 2025
·
Stayed 5 nights
Overall, a great stay! The staff were super friendly, and the hotel offers excellent spaces to work if you prefer not to do so in your room. We also received great VIP Access perks and definitely felt like VIPs. The only drawback is that the rooms are not well sound‑insulated.
Overall, a great stay! The staff were super friendly, and the hotel offers excellent spaces to work if you prefer not to do so in your room. We also received great VIP Access perks and definitely felt like VIPs. The only drawback is that the rooms are not well sound‑insulated.
4
Richard
1 Nov 2025
·
Stayed 1 night
The room ( room # 209), had NO A/C, period, something that we did not realize until late at night. Since we were leaving early the next morning, we didn't say anything. The staff was professional and we liked the location, but NO A/C is a NO GO.
The room ( room # 209), had NO A/C, period, something that we did not realize until late at night. Since we were leaving early the next morning, we didn't say anything. The staff was professional and we liked the location, but NO A/C is a NO GO.
8
Pryank
9 Feb 2024
·
Stayed 4 nights
Good location, good staff, rooms are comfortable bit outdated furniture but all is neat and clean. Slightly inconvenient part is room are with old fashion keys and you have to leave with reception while going out.
Good location, good staff, rooms are comfortable bit outdated furniture but all is neat and clean. Slightly inconvenient part is room are with old fashion keys and you have to leave with reception while going out.
8
Jennifer
24 Dec 2023
·
Stayed 2 nights
Overall a great stay. The location is fantastic and close to the train. Tucked away from the main street but walkable to shops, bars and restaurants. The only downside is the floors were creaky and the rooms were soundproof but considering its an older building thats to be expected. No complaints otherwise.
Overall a great stay. The location is fantastic and close to the train. Tucked away from the main street but walkable to shops, bars and restaurants. The only downside is the floors were creaky and the rooms were soundproof but considering its an older building thats to be expected. No complaints otherwise.
8
Stephen
5 Nov 2025
·
Stayed 1 night
The reception staff varied - some were bright and helpful others more brusque to the point of being dismissive. I was in room 111 - a disabled friendly room right over the kitchen which had string kitchen odors and lots of noise until late at night and then starting again at 5am
The reception staff varied - some were bright and helpful others more brusque to the point of being dismissive. I was in room 111 - a disabled friendly room right over the kitchen which had string kitchen odors and lots of noise until late at night and then starting again at 5am
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, helpful, and professional, with early check-ins, upgrades, and thoughtful touches. There are occasional complaints of brusque reception or poor bar service.
Related guest reviews
8
Linda Mary
20 Feb 2025
·
Stayed 5 nights
Staff in every area , were great ! EXCEPT evening dinner area / bar staff person was awful!! Looked bored ! He was very in different : not the right person to have in a restaurant: pub !! Need friendly staff : kind staff . The one man behind the bar made us feel uncomfortable! As if we were bothering him ! No smile ; no help . Just a grumpy man who really was totally disinterested in his role at your hotel .
Staff in every area , were great ! EXCEPT evening dinner area / bar staff person was awful!! Looked bored ! He was very in different : not the right person to have in a restaurant: pub !! Need friendly staff : kind staff . The one man behind the bar made us feel uncomfortable! As if we were bothering him ! No smile ; no help . Just a grumpy man who really was totally disinterested in his role at your hotel .
10
Carl
4 Feb 2026
·
Stayed 2 nights
Wonderful and convenient located. Wonderfully helpful and professional staff.
Wonderful and convenient located. Wonderfully helpful and professional staff.
10
Bruce
28 Oct 2025
·
Stayed 2 nights
Staff was wonderful, I arrived early from my flight and Anna at the front desk was able to have my room ready early after a short wait. The room was clean and spacious, I received an upgrade. Breakfast buffet was huge and great variety, everything of good quality.
Staff was wonderful, I arrived early from my flight and Anna at the front desk was able to have my room ready early after a short wait. The room was clean and spacious, I received an upgrade. Breakfast buffet was huge and great variety, everything of good quality.
2
Nok Hei P
8 Feb 2025
·
Stayed 3 nights
I had a truly awful experience at this hotel that I feel compelled to share. First off, it’s a money grab. Despite having paid a premium for the extra bed, the check-in process was humiliating. The receptionist, Jaeo, interrogated us about our booking and even tried to charge us extra. It was only after one of my family members overheard the mention of my gold status with a booking platform that they backed off. I can't imagine the nightmare it would have been without that VIP access. The lobby had a terrible, moldy smell, but that was nothing compared to the room we were given. It was suffocatingly stinky, and the presence of a diffuser in that room made it clear they knew about the awful odor. My family members felt dizzy and nauseous from the air quality. When we requested a room change, the staff initially insisted there were no better options. It wasn’t until they checked my account that they suddenly found a “new” room available. This kind of service is unacceptable, and I wouldn't wish this experience on anyone. Save your money and your health—look elsewhere.
I had a truly awful experience at this hotel that I feel compelled to share. First off, it’s a money grab. Despite having paid a premium for the extra bed, the check-in process was humiliating. The receptionist, Jaeo, interrogated us about our booking and even tried to charge us extra. It was only after one of my family members overheard the mention of my gold status with a booking platform that they backed off. I can't imagine the nightmare it would have been without that VIP access. The lobby had a terrible, moldy smell, but that was nothing compared to the room we were given. It was suffocatingly stinky, and the presence of a diffuser in that room made it clear they knew about the awful odor. My family members felt dizzy and nauseous from the air quality. When we requested a room change, the staff initially insisted there were no better options. It wasn’t until they checked my account that they suddenly found a “new” room available. This kind of service is unacceptable, and I wouldn't wish this experience on anyone. Save your money and your health—look elsewhere.
10
William
14 Oct 2024
·
Stayed 1 night
Great front desk experience.
Great front desk experience.
6
Ian
26 Dec 2024
·
Stayed 1 night
Great location, but...tired bedroom and bathroom. Breakfast was average. Staff at Check In were not very welcoming. They had a "matter of fact" aproach. Not sure about general atmosphere at Reception desk. Usually, staff in Portuguese service industries are warm and friendly, but I did not find this to be the case in this hotel.Was given a room facing a white brick wall for seven days.Not great/also, paid for another night for a friend to stay. Hotel could do so much better. Overall, disappointing.
Great location, but...tired bedroom and bathroom. Breakfast was average. Staff at Check In were not very welcoming. They had a "matter of fact" aproach. Not sure about general atmosphere at Reception desk. Usually, staff in Portuguese service industries are warm and friendly, but I did not find this to be the case in this hotel.Was given a room facing a white brick wall for seven days.Not great/also, paid for another night for a friend to stay. Hotel could do so much better. Overall, disappointing.
10
Eduardo Henrique
15 Jan 2026
·
Stayed 4 nights
Equipe muito gentil o tempo todo. Destaco o atendimento de Tomás, que desde nossa chegada até a partida foi atencioso além do que era seu trabalho.
Equipe muito gentil o tempo todo. Destaco o atendimento de Tomás, que desde nossa chegada até a partida foi atencioso além do que era seu trabalho.
10
Harold
1 Nov 2025
·
Stayed 6 nights
Incredible staff, great breakfast. Perfect location for exploring Lisbon!!
Incredible staff, great breakfast. Perfect location for exploring Lisbon!!
10
Eduardo
26 Nov 2025
·
Stayed 2 nights
Super hotel and Ana in front desk outstanding!! Thank you
Super hotel and Ana in front desk outstanding!! Thank you
10
Lauren
20 Aug 2025
·
Stayed 1 night
The staff were incredibly attentive and were happy to help answer any questions. It’s not very often you stay somewhere where you are made to feel so welcome.
The staff were incredibly attentive and were happy to help answer any questions. It’s not very often you stay somewhere where you are made to feel so welcome.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Central and walkable, just off Avenida da Liberdade and close to the metro, making sightseeing easy. Some guests experienced street or theatre noise at night.
Related guest reviews
8
Nora
19 Nov 2023
·
Stayed 3 nights
Wonderful walkable location, staff & service in heritage building. Nice updated lounge including roof terrace. Hotel is old so not insulated from other floors & guest rooms & hallways are noisy! As well, there is theatre outside which was beyond noisy until late so impossible to sleep even with window closed & ear plugs. We had twin beds which were not that comfortable.
Wonderful walkable location, staff & service in heritage building. Nice updated lounge including roof terrace. Hotel is old so not insulated from other floors & guest rooms & hallways are noisy! As well, there is theatre outside which was beyond noisy until late so impossible to sleep even with window closed & ear plugs. We had twin beds which were not that comfortable.
10
tim
27 Feb 2025
·
Stayed 1 night
Great hotel for wandering around Lisbon. Safe easy links Great staff
Great hotel for wandering around Lisbon. Safe easy links Great staff
10
André
11 Jan 2026
·
Stayed 1 night
Localização maravilhosa!
Localização maravilhosa!
10
Susan
26 Oct 2023
·
Stayed 1 night
Great location, easy to get to from airport by metro. Walking distance to all old town lisbon. Staff very friendly and helpful and room was great
Great location, easy to get to from airport by metro. Walking distance to all old town lisbon. Staff very friendly and helpful and room was great
10
Debra
29 Sept 2025
·
Stayed 2 nights
Great place! Walkable and quiet. Nice staff. Excellent breakfast!
Great place! Walkable and quiet. Nice staff. Excellent breakfast!
10
Wai Yan
16 Aug 2025
·
Stayed 2 nights
The location is convenient to explore Lisbon.
The location is convenient to explore Lisbon.
10
Katia
30 Apr 2024
·
Stayed 3 nights
Great location!!!
Great location!!!
10
Alan
24 Jun 2025
·
Stayed 4 nights
We really enjoyed this hotel it was a little further from main area but walkable. It had a European flare staff was helpful. Great breakfast and a terrace you could enjoy lovely room
We really enjoyed this hotel it was a little further from main area but walkable. It had a European flare staff was helpful. Great breakfast and a terrace you could enjoy lovely room
8
TOMOKO
10 Sept 2024
·
Stayed 5 nights
メトロ駅から近くて通りから1本中に入ったすぐの場所なのでわかりやすく、大きなスーツケースを転がしての移動も楽ちんでした。(ただし、メトロの昇降口は階段のみなのでそこは頑張って抱えなければなりません！)ロシオ広場までも平坦な道を真っ直ぐに歩け、街を散策できるので立地は良いと思います。スタッフは皆フレンドリーで優しく親切、お掃除もとても丁寧にしっかりされている印象でした。朝食もパンや焼き菓子が充実していて毎日美味しくいただきました。エクスペディアのVIP特典でアーリーチェックイン、レイトチェッアウト、朝食サービス、スパークリングボトルワイン、そしてジュニアスィートルームへのアップグレードをしていただき、とてもありがたく快適に過ごすことができました。海外でここまで完璧に特典がついたのは初めてです！ただ、客室は最高階でしたが、なぜか上のフロアーからバタンバタン、ゴンゴン、ドンドンなどまるで風で開いたり閉まったりするような音が夜遅くまでいつも聞こえたことだけが残念なので星4つにしました。 でも調度品などとてもクラシカルな良質なホテルでお勧めです！ お世話になりました。
メトロ駅から近くて通りから1本中に入ったすぐの場所なのでわかりやすく、大きなスーツケースを転がしての移動も楽ちんでした。(ただし、メトロの昇降口は階段のみなのでそこは頑張って抱えなければなりません！)ロシオ広場までも平坦な道を真っ直ぐに歩け、街を散策できるので立地は良いと思います。スタッフは皆フレンドリーで優しく親切、お掃除もとても丁寧にしっかりされている印象でした。朝食もパンや焼き菓子が充実していて毎日美味しくいただきました。エクスペディアのVIP特典でアーリーチェックイン、レイトチェッアウト、朝食サービス、スパークリングボトルワイン、そしてジュニアスィートルームへのアップグレードをしていただき、とてもありがたく快適に過ごすことができました。海外でここまで完璧に特典がついたのは初めてです！ただ、客室は最高階でしたが、なぜか上のフロアーからバタンバタン、ゴンゴン、ドンドンなどまるで風で開いたり閉まったりするような音が夜遅くまでいつも聞こえたことだけが残念なので星4つにしました。 でも調度品などとてもクラシカルな良質なホテルでお勧めです！ お世話になりました。
10
Michael
27 Jan 2025
·
Stayed 3 nights
Check in was quick and welcoming. Umbrellas were available when we decided to go out. Property is in a central location, close to the metro and surrounded by great little restaurants. Staff was welcoming for our entire stay through to our very early check-out. The room was clean and well furnished. Thank you Hotel Lisboa Plaza.
Check in was quick and welcoming. Umbrellas were available when we decided to go out. Property is in a central location, close to the metro and surrounded by great little restaurants. Staff was welcoming for our entire stay through to our very early check-out. The room was clean and well furnished. Thank you Hotel Lisboa Plaza.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality and variety, with long serving hours in some stays and complimentary lobby drinks or evening port. Some found it average, repetitive, or pricey, and coffee quality drew occasional criticism.
Related guest reviews
10
D
11 Dec 2024
·
Stayed 6 nights
Great hotel, amazing location for sightseeing. Breakfast very good. Very pleasant staff. Was a pleasure to say there.
Great hotel, amazing location for sightseeing. Breakfast very good. Very pleasant staff. Was a pleasure to say there.
8
Robert D.W.
25 Aug 2025
·
Stayed 6 nights
The focus on service was a plus, however one of the elevators stopped working on day five and the charge for the breakfast buffet at 18 Euros per person was excessive. Finally the accommodation tax upon check-out at 6-8 Euros per day was an unpleasant surprise…
The focus on service was a plus, however one of the elevators stopped working on day five and the charge for the breakfast buffet at 18 Euros per person was excessive. Finally the accommodation tax upon check-out at 6-8 Euros per day was an unpleasant surprise…
10
Phil
14 Dec 2025
·
Stayed 2 nights
Very clean room, my clean freak wife didn't spot any issues and that's rare. Beds were super comfortable. Had the best 2 nights sleep in ages. Booked a family room, there wasn't one available so they gave us 2 interconnecting rooms which was better but staff were still apologetic over it. Complimentary sparking wine and orange juice was a lovely touch and they made it feel special. Nice to have robes and slippers provided too, not everywhere does that. Breakfast was lovely. The hotel is beautiful if a little in need of updating. Overall we were given a 5 star experience for a budget friendly price.
Very clean room, my clean freak wife didn't spot any issues and that's rare. Beds were super comfortable. Had the best 2 nights sleep in ages. Booked a family room, there wasn't one available so they gave us 2 interconnecting rooms which was better but staff were still apologetic over it. Complimentary sparking wine and orange juice was a lovely touch and they made it feel special. Nice to have robes and slippers provided too, not everywhere does that. Breakfast was lovely. The hotel is beautiful if a little in need of updating. Overall we were given a 5 star experience for a budget friendly price.
8
Amanda
9 May 2025
·
Stayed 1 night
Excellent breakfast!
Excellent breakfast!
10
Mario V
8 Jan 2026
·
Stayed 1 night
Hotel com as instalações bem antigas (no passado deve ter sido um grande hotel de luxo), mas muito bem localizado, com atendimento muito bom na recepção. Café da manhã bom e com horário maravilhoso, das 07h às 12h. Disponibilizam água, chá e café o dia todo no lounge da recepção, e as águas no frigobar também são cortesia. Permitem check out estendido, e possuem local para guardar as malas.
Hotel com as instalações bem antigas (no passado deve ter sido um grande hotel de luxo), mas muito bem localizado, com atendimento muito bom na recepção. Café da manhã bom e com horário maravilhoso, das 07h às 12h. Disponibilizam água, chá e café o dia todo no lounge da recepção, e as águas no frigobar também são cortesia. Permitem check out estendido, e possuem local para guardar as malas.
10
Pietro
17 Dec 2025
·
Stayed 2 nights
Tudo muito bom! Limpeza exemplar, equipe muito atenciosa e um café da manhã sensacional!
Tudo muito bom! Limpeza exemplar, equipe muito atenciosa e um café da manhã sensacional!
8
Fabio
21 Dec 2025
·
Stayed 2 nights
Hotel muito bom, equipe excelente, café da manhã muito bom!
Hotel muito bom, equipe excelente, café da manhã muito bom!
10
Eeva
16 Jun 2024
·
Stayed 2 nights
Staff was exceptionally friendly and helpful. Rooms were clean and comfortable with great air conditioning. Breakfast is expansive and delicious. Bar is open nightly. Free coffee and tea in the lobby lounge.
Staff was exceptionally friendly and helpful. Rooms were clean and comfortable with great air conditioning. Breakfast is expansive and delicious. Bar is open nightly. Free coffee and tea in the lobby lounge.
8
Iris D
4 Jul 2025
·
Stayed 4 nights
The hotel has a great location, and the staff are friendly and polite. The mattress and towels are good, and the hotel bar has fair prices, which makes things very convenient for guests. The hotel also has a lounge area that offers a variety of coffees, teas, and flavored waters 24 hours a day. They provide a complimentary bottle of sparkling wine and keep the minibar stocked with water at no extra cost. Although the gym is small, it helps you keep up with your fitness routine. The common area on the rooftop is also very comfortable. The only thing I would improve at the hotel is the breakfast. It’s okay, but if you stay for four or five days, there’s nothing surprising — it’s always the same. There’s also no option to order things like fried eggs or an omelet, which would be very reasonable given the hotel’s style.
The hotel has a great location, and the staff are friendly and polite. The mattress and towels are good, and the hotel bar has fair prices, which makes things very convenient for guests. The hotel also has a lounge area that offers a variety of coffees, teas, and flavored waters 24 hours a day. They provide a complimentary bottle of sparkling wine and keep the minibar stocked with water at no extra cost. Although the gym is small, it helps you keep up with your fitness routine. The common area on the rooftop is also very comfortable. The only thing I would improve at the hotel is the breakfast. It’s okay, but if you stay for four or five days, there’s nothing surprising — it’s always the same. There’s also no option to order things like fried eggs or an omelet, which would be very reasonable given the hotel’s style.
10
Ralf
15 Mar 2023
·
Stayed 2 nights
Great location, good value, amazing service! E.g. We had a very early flight and the hotel prepared a boxed breakfast which was very caringly prepared showing the staff’s great attention to detail and their exceptional service.
Great location, good value, amazing service! E.g. We had a very early flight and the hotel prepared a boxed breakfast which was very caringly prepared showing the staff’s great attention to detail and their exceptional service.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Jeff
4 weeks ago
·
Stayed 3 nights
The staff in every department were helpful and so friendly.
The staff in every department were helpful and so friendly.
10
Ruth
4 Sept 2026
·
Stayed 1 night
Spacious room, wonderful breakfast, well located. Hotel parking lot nearby. Although it is indicated that space is limited we cane with two cars and had no problem.
Spacious room, wonderful breakfast, well located. Hotel parking lot nearby. Although it is indicated that space is limited we cane with two cars and had no problem.
10
Rob or Sophie
4 Sept 2026
·
Stayed 1 night
I stay in a lot of hotels, and this one is near the top of my list- the people are great, that breakfast is next level, and the room size and amenities did not disappoint. Will definitely come back to this one!
I stay in a lot of hotels, and this one is near the top of my list- the people are great, that breakfast is next level, and the room size and amenities did not disappoint. Will definitely come back to this one!
10
Joel
9 Jul 2026
·
Stayed 1 night
Big and clean room. Good air conditioning. Ok breakfast. Excellent location
Big and clean room. Good air conditioning. Ok breakfast. Excellent location
10
Bindu
7 Jul 2026
·
Stayed 1 night
Great staff and facilities
Great staff and facilities
FAQs about Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida
Is parking available at the property?
Self parking is available on-site for a fee of EUR 18 per day.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7 AM to noon for a fee of approximately EUR 18 per person.
Does the property allow pets?
Pets are allowed in specific rooms only, and guests can arrange to bring pets by contacting the property directly. Service animals are exempt from restrictions.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
Airport shuttle services are available; however, specific pricing and arrangements should be confirmed directly with the property.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details regarding bathrooms and pool access features should be confirmed directly with the property.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Lisbon, just a short 10-minute walk from Rossio Square and 12 minutes from Santa Justa Elevator. It is also 1.2 miles from Lisbon Cathedral and 1.4 miles from Castle of São Jorge.
What are the policies for guests staying with children?
Children are allowed at the property, and children under the age of 13 can stay for free.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-05: 240.96528677629087USD
- 2026-10-06: 368.3174782342224USD
- 2026-10-07: 355.1610139673157USD
- 2026-10-08: 355.80358865893555USD
- 2026-10-09: 273.2045928296661USD
- 2026-10-10: 355.25850451605226USD
- 2026-10-11: 582.361077USD
- 2026-10-12: 273.2506500084686USD
- 2026-10-13: 198.0283534254608USD
- 2026-10-14: 374.4711967278137USD
- 2026-10-15: 165.5573917478485USD
- 2026-10-16: 305.10785269406125USD
- 2026-10-17: 305.66033338015745USD
- 2026-10-18: 198.01623131297302USD
- 2026-10-19: 224.5908810494537USD
- 2026-10-20: 270.0378107936249USD
- 2026-10-21: 195.86969283473204USD
- 2026-10-22: 197.4731504005432USD
- 2026-10-23: 276.5807894954223USD
- 2026-10-24: 195.86969283473204USD
- 2026-10-25: 197.4731504005432USD
- 2026-10-26: 195.86969283473204USD
- 2026-10-27: 197.4731504005432USD
- 2026-10-28: 195.86969283473204USD
- 2026-10-29: 197.4731504005432USD
- 2026-10-30: 197.4731504005432USD
- 2026-10-31: 195.86969283473204USD
- 2026-11-01: 197.4731504005432USD
- 2026-11-02: 195.86969283473204USD
- 2026-11-03: 197.4731504005432USD
- 2026-11-04: 217.39265765145873USD
- 2026-11-05: 195.86969283473204USD
- 2026-11-06: 195.86969283473204USD
- 2026-11-07: 213.08805783946227USD
- 2026-11-08: 215.5954859886322USD
- 2026-11-09: 215.5954859886322USD
- 2026-11-10: 212.63164660699462USD
- 2026-11-11: 218.4688033240509USD
- 2026-11-12: 195.86969283473204USD
- 2026-11-13: 197.4731504005432USD
- 2026-11-14: 197.4731504005432USD
- 2026-11-15: 144.20382831665037USD
- 2026-11-16: 140.51263650330353USD
- 2026-11-17: 126.1051291357498USD
- 2026-11-18: 127.42147412485504USD
- 2026-11-19: 127.42147412485504USD
- 2026-11-20: 126.795379USD
- 2026-11-21: 126.1051291357498USD
- 2026-11-22: 131.1286318561325USD
- 2026-11-23: 125.673296USD
- 2026-11-24: 126.1051291357498USD
- 2026-11-25: 135.24241968702697USD
- 2026-11-26: 139.26851054029083USD
- 2026-11-27: 132.2855145646515USD
- 2026-11-28: 135.24241968702697USD
- 2026-11-29: 126.1051291357498USD
- 2026-11-30: 125.59176280838012USD
- 2026-12-01: 122.69162444300079USD
- 2026-12-02: 122.69162444300079USD
- 2026-12-03: 122.69162444300079USD
- 2026-12-04: 122.69162444300079USD
- 2026-12-05: 122.99294797078704USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately EUR 18 per person
- Self parking fee: EUR 18 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Babysitting/Child services
Business centre
Room service
Dry cleaning
Services
Business centre
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Non-smoking rooms
Breakfast in the room
Allergy-free room available
Family room
Snack Bar/Deli
Parking
Parking
Airport shuttle
Electric car charging station
Activities
Terrace
Fitness Center (nearby)
Internet
Free wi-fi