Canalta Hotel Airdrie

Clean, affordable, great amenities. Little treasure in Airdrie! Front desk even came and turned on the water slide for us.

Very strong smell of chlorine, from the pool.

Most staff absolutely amazing. We loved our room, the games room and the set up of the pool room. The hideabed was comfortable but needed a vacuum underneath to get old food and small car toys out. We used the pool room just after it opened at 8am and I was hoping to use the hot tub. A staff member was just adding multiple cups of chlorine/powdered chemicals to the ice cold hot tub at about 830 am so it was only room temp by 10 am. The kids had fun in the pool but it looked a bit murky. After a few trips down the waterslide and swallowing water he started to feel sick then he had to vomit. The pool room is a perfect set up but the water quality needs to be checked I also think the hot tub should be ready to use during opening hours. I was reminded by the pool maintenance man that I could NOT have coffee in the pool room but no apology for a cold hot tub. The games room is great. Overall I would stay again especially if the pool water quality can be fixed. The location is great - close to Genesis rec centre and to main road.

Clean room, great pool and water slide. Nice sitting area by the games room for groups

Great hotel for kids and adults alike. Pool and games room for kids. A great gym facility for adults. Room was large, clean and comfortable. Great place to stay!! Staff was friendly and accommodating.

Room was clean and very large. King-size bed was large but not comfortable. Pull out bed was atrocious. Shower products were empty or didn't work. Microwave was included but not plates or cutlery or really anything else to facilitate eating. Pool was large and hot tub and waterslide were great however it didn't seem to be cleaned regularly (bathrooms had toilet paper pieces all over floors for days, cleaning staff walked over clumps or hairand other debris on the pool deck on their way out from cleaning washrooms) towels were not replaced in pool so we had to request more each day while standing in our pool attire at front desk, one day while dripping wet as I didn't check first before following my toddler into the pool. Policies around towel replacement and room refresh weren't clear or posted in our room or advised during check in so we had some confusion as to how to get new towels and sheets. Cleaning staff were lovely. Front desk was courteous. We had very noisy neighbors Saturday night and front desk staff did attempt to help. We also requested a half hour extension on our checkout time to allow the little to swim a little longer and they happily obliged. Attached Smitty's was good and the provided 5$ coupons were nice.

Clean well maintained hotel with a pool, waterslide, and hot tub. Perfect for the kids!

Up to date coffee machine in room. Games room was awesome for adults as well. Nice pool. Large room.

My kids really enjoyed the arcade. Although the elevator was out of order, staff was very polite and gave us a heads up. Very accommodating.

The room was exactly as advertised. It was very spacious and clean. The pool, waterslide, and game room was rated "10 stars" as per my 12 year old. Excellent room rate and very accommodating for my small dog. We will definitely be back.

Clean and great location but the room smelt a little like cigarette smoke.

Pool was dirty with hair floating around. Face cloth and shower curtain in room had hair on them. There was an altercation in the room above us that lasted from 10pm to 3am, kept our family up most the night. Constant banging and stomping until 3am. Called down to the front desk twice. They did not do much, said it was not the hotels fault as it was other guests making the disturbance. Overall disappointed in our stay (and exhausted).

Rooms and bathrooms are clean and tidy. Well maintained.

We had a good overall experience at this property — everything else was great. Unfortunately, the cleanliness was disappointing. The room was dirty upon arrival, and even after requesting a cleaning, it still wasn’t properly cleaned.

Room was clean but minor things not checked like the coffee pot had a used pod in it when we checked in. Kids lovedthe pool but the area couldve been cleaner. Water was murchy and drains around the pool had hair and bugs in them. Kids also enjoyed the games room. Noisy in the room at times as you can hear people above you walking or running around very clearly. Not the staffs fault but noticeable. Overall this was an average stay.

Room was suppose to be a superior king. Nothing about this room was superior. We arrived, seen how dirty the room was and tried to book somewhere else. There were no suites available in other hotels. We went and bought cleaning supplies. Cleaning a whole suite was not what I needed,after driving for 10 hours. We arrived and there were sticky hand marks all over the kitchen doors and handles. There was food in the cupboards. Obviously left from person before. Our feet were sticking to the bathroom floor. I’m happy we had shoes on. I cleaned it on my hands and knees with Lysol wipes. The wipes were orange. Goodness knows what was on the floor. We went to bed and there was a pill on the floor. I’m sure glad we didn’t have children with us. We called for room service on day 3. The room was not vacummed ,toilet wasn’t cleaned. We would clean the toilet, but there wasn’t any toilet brush to clean it. The hairs that were in the shower when we arrived, were still in the shower, when we came back.We used the bath, so the hairs were there till the day we left. Bed was rock hard. Sheets hardly fit. The bed had a mattress topper, but it was so washed out and had no filling in. It was like a sheet. I was happy to get home. Our backs were killing us, after 4 nights in that bed. The noise from the highway was horrendous. We went and bought earplugs, so we could sleep. Would not stay again or recommend anyone to stay here. The only good thing about this hotel is Smitty’s.

Very clean property.

Room was clean and very large. King-size bed was large but not comfortable. Pull out bed was atrocious. Shower products were empty or didn't work. Microwave was included but not plates or cutlery or really anything else to facilitate eating. Pool was large and hot tub and waterslide were great however it didn't seem to be cleaned regularly (bathrooms had toilet paper pieces all over floors for days, cleaning staff walked over clumps or hairand other debris on the pool deck on their way out from cleaning washrooms) towels were not replaced in pool so we had to request more each day while standing in our pool attire at front desk, one day while dripping wet as I didn't check first before following my toddler into the pool. Policies around towel replacement and room refresh weren't clear or posted in our room or advised during check in so we had some confusion as to how to get new towels and sheets. Cleaning staff were lovely. Front desk was courteous. We had very noisy neighbors Saturday night and front desk staff did attempt to help. We also requested a half hour extension on our checkout time to allow the little to swim a little longer and they happily obliged. Attached Smitty's was good and the provided 5$ coupons were nice.

Very good value for the money. Our room was enormous, and very well kept. I would say the only downside to this hotel is the proximity of the pool to the lobby, because there is a very strong chlorine scent once you walk through the front doors. But if you can get over that minor inconvenience, everything else was amazing. Staff was nice, rooms are very clean, and the hotel in general is in a good area, clean, and close to food

Room smelled of chemicals, cleaning of the room was terrible- long black hairs on the bathroom floor, countertop and bed. food left in fridge.

The room was very spacious and comfortable. The rooms were also quiet and clean.

Large spacious room, good pillows, good size bath towels.

Pool and slide were great. Breakfast was excellent at Shmitty’s. Cleanliness and good service. We didn’t like thin ceilings and noisy neighbors.

We traveled 3 hours to stay at this hotel, only to be kept waiting for 2 hours past check-in time. The stated check-in is 3:00 pm, yet we didn’t get into our room until 5:00 pm. with no apology or explanation from the staff. This was incredibly unprofessional. Once in the room, things didn’t improve. The rooms were noisy, making it hard to relax, and the beds were very uncomfortable. Overall, the experience was disappointing from start to finish. I will not be returning and cannot recommend this hotel to anyone.

Very clean HUGE rooms.

The family room was super. Three seperate areas and 2 bedrooms with 2 bathrooms. Pretty sweet setup for a small family so everyone has a good night's sleep.

Everything was great, with the exception of poor sound proofing. I heard everything from my own floor and above. The people above me were very loud until late and I was not able to sleep.

Staff was friendly and helpful. Rooms were clean and spacious. However beds are lumpy and springy.

Clean and quiet. The rooms are spacious and very comfortable

The room was clean, comfortable and VERY SPACIOUS. Great Hotel!

Front desk staff is very friendly, helpful, and efficient! Thank you!

Pool was dirty with hair floating around. Face cloth and shower curtain in room had hair on them. There was an altercation in the room above us that lasted from 10pm to 3am, kept our family up most the night. Constant banging and stomping until 3am. Called down to the front desk twice. They did not do much, said it was not the hotels fault as it was other guests making the disturbance. Overall disappointed in our stay (and exhausted).

Friendly staff, clean and very comfortable room. Thanks for the great stay while passing through.

went to check in at 3:30, it was 39 minutes after check in time, we had a long day of travelling and were eager to relax for a bit. The room wasn’t ready, they offered nothing to us, no apologies just said they would call when the room was ready. we had all our luggage brought in so we sat in the lobby to wait. it was almost an hour wait past check in time.

i had booked 2 rooms, when i got to the hotel, i was informed that Expedia overbokked the rooms and they only had 1 room available. I did not receive an notification for this from Expedia.

Great suite for large family, pool and slide nice.. The desk staff were not pleasant nor welcoming, made us feel awkward checking in and out. Rude attitude very abrupt and unwelcoming maybe need a customer service training course or a new job!

Great friendly staff check in lady was amazingly helpful and had no problem getting us a playpen for our 11 month old. Extremely clean room comfortable beds. Accommodating to our 2 service dogs without any issues. We will definitely be returning

The staff was incredibly amazing to me and very accommodating when I arrived early from a flight. They went over above & beyond to make my stay awesome!

Really liked our stay here for 4 nights. The rooms are clean and very spacious. The staff are super nice and friendly. We were allowed to check out at 11:45 instead of 11 as our flight was a little later. The complimentary breakfast from Smitty’s was awesome. Overall amazing stay.

It was a great stay until check out time. The front desk working during our check out should not work in hospitality business. I always hand in the room key to the front desk during check out because of late check out fee at the other hotel that i checked in before. When i get to the front desk, the lady was on the phone, she know that i am there because i am in front of her. Not only she did not acknowledge me, she even left me and walk to the back office. I waited until she came back, still didnt acknowledge me. Until I cant wait anymore I asked if i need to sign anything, she said no then I left. The hotel overall is great! Spacious and clean room. The staff when we checked in are awesome! Greeted us with smile the moment they saw us. But the lady working in the morning is horrible. I mean they dont need to be so happy when they see us, just acknowlege the visitor and let us know that they will be with us in a moment, not just stand there like she didnt see me.

It was close to everything like shopping and airport in Calgary

Great location and a good viable option if you don’t want to stay in the big city

Clean rooms, well lit parking lot. Easy access to highway.

Nice hotel close to Cross Iron Mills. Tim Horton’s also close by. Will definitely stay here again.

Very clean rooms in a convenient locations

Close to calgary airport without the traffic.

Nice place close to airport!

Clean, spacious room. Not far from Calgary airport. Lots of parking.

Had a great stay, nice spacious rooms and easy access to the freeway

A very good price for an easy to find, affordable, new facility. The rooms have an extra couple feet in width than usual, and this, along with a slightly different layout, makes for a much more open feel. The room was quiet, didn't hear people around us, or traffic, sirens etc. Breakfast was great, as there was an option to apply a dollar amount toward a different meal at the Smitty's, which was perfect for the individual in our group with egg allergies. I would definitely stay here again when looking to stay near Calgary

Property and amenities were good. Bed quality was bad. They mentioned breakfast is included but don’t provide breakfast for kids

We booked for 4 adults and 1 child. But they didn’t gave my child breakfast free even though the hotel has free breakfast… Hotel staff said child is not a part of family . I mean seriously. Ridiculous I would never stay in any Canalta hotels in future and i will make sure no any known person of mine won’t stay there. Terrible service

The room was spacious, nice, and clean. Having Smitty's diner within the hotel was a bonus for breakfast and dining options. I had dietary restrictions, Smitty's went above and beyond their set menu and were able to do a plain toast with poached egg white without yolk using little spray of oil which I was able to clean off easily.

Breakfast was at Smitty's which was small, and not very good. Hotel was great but we had to buy breakfast after we left.

Although there is a Smittys restaurant attached to the hotel, we were disappointed breakfast was not included at the hotel as in many other hotels. We were offered a $5 coupon per person for the attached restaurant, but it still costs us way more especially if traveling with a family.

Check in was fast & easy. The clerk was very amiable. The room was HUGE!! We were only there for one night because we wanted to be by the airport. I would definitely recommend. Free breakfast at a real restaurant.

We stayed in the two bedroom family suite with our family of 5. The pool was fantastic and not busy. Hotel room was quiet, even though the room looked out onto the waterslide. The coupons to use at the attached smittys was a nice touch. I would stay here again for sure

We stay at this hotel on the way to and from the mountains. Perfect location so we dont have to go all the way through Calgary. Really big rooms, has always been very clean, nice pool area and the kids like the bonus games room.

Great hotel for families! Pool is nice and rooms are spacious and clean. Just FYI, included breakfast is only for adults, it does not include children. Some false advertising there as you still have to pay for kids to have breakfast.

Really liked our stay here for 4 nights. The rooms are clean and very spacious. The staff are super nice and friendly. We were allowed to check out at 11:45 instead of 11 as our flight was a little later. The complimentary breakfast from Smitty’s was awesome. Overall amazing stay.