Is parking available at the property?

Self parking is available on-site for a fee of AUD 27.00 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee of approximately AUD 26 for adults and AUD 10 for children.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 10:00. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Melbourne, a 4-minute walk from Royal Children's Hospital and 5 minutes from Royal Women's Hospital. It is also 0.7 mi (1.2 km) from Royal Melbourne Hospital and 0.8 mi (1.2 km) from Peter MacCallum Cancer Centre.

Does the property have a swimming pool?

Yes, the property features both an indoor and seasonal outdoor swimming pool, providing a great space for relaxation. Operational hours are not specified.

What are the policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AUD 40.00 per night. Advance request or confirmation may be required for availability.

Mercure North Melbourne Hotel - Comfortable Stay

Average nightly price at Mercure North Melbourne by month, last 12 months (USD)
Month	Average price
January	$105
February	$104
March	$129
April	$87
May	$90
June	$86
July	$82
August	$81
September	$91
October	$101
November	$110
December	$108

What guests think

At Mercure North Melbourne, travellers praise the convenient location near hospitals and transport and the generally friendly staff, but many describe an ageing property with maintenance issues, inconsistent cleanliness, dated rooms, and noticeable traffic and lift noise.

Facilities feel dated; on-site parking is available but often charged, and several reviews cite old or noisy elevators. Breakfast and dining feedback is mixed, with reports ranging from generous and handy to overpriced, stale, or underwhelming. Expect a convenient base with variable comfort, noise, and maintenance standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities feel dated; on-site parking is available but often comes with an extra fee, and several reviews mention old or noisy lifts. There are occasional remarks about a small or uninviting pool.

Related guest reviews

2

Susan

Oct 17, 2025

·

Stayed 2 nights

Appointed to Room 215 - curtains did not close. Went and asked for another room. - curtains closed but did not quite get to the end of windows but accepted. Noisy due to traffic. Okay re cleanliness but - tap fell off, not even screwed in on bath/shower, conditioner lid broken, lamps broken and they extend out on to the bed so pillow had to come down bed so did not hit head. Elevator - I reckon it was built in the 1940's ....the door opened before it had reached the ground. Children scared to go in it. Carpet old. Not much variety for breakfast. Chef was lovely to chat to but the ladies, not much from them plus not helpful and I asked for my drink bottle to be filled with drinking water not tap water.....her reply was I can boil a jug for you but you would have to wait until it cools down or have hot water!!!!. Cement in parking area filthy. Pool very small. Not very 'inviting'. Will never return.

4

Steve

May 11, 2025

·

Stayed 1 night

Really poor quality facilities with the restaurant closed for undisclosed reasons.

6

LANCE

Jun 18, 2025

·

Stayed 2 nights

The lift smelt like urine and the carpets needs replacing and the room was very noisy plus we had to pay $27 per night for my car. will not stay there again

8

Michael

Dec 28, 2022

·

Stayed 19,349 nights

On-site parking was great, but had to pay $25 extra. 24 hour room service was hand and had very nice good. Staff were friendly and very helpful. Buffet breakfast was very nice.

4

Daniel

Aug 18, 2025

·

Stayed 2 nights

Shower was moldy and no hot water. Bathroom had broken taps. Wornout carpets throught all halways. Parking boom perminatly broken. Elivator was missing pannels. Basically its a dump and best avoided

10

Jack

Jun 5, 2025

·

Stayed 3 nights

Pool etc

8

Sirpa

May 17, 2025

·

Stayed 1 night

We found the room to be older but clean and quiet. The staff was very helpful and room service was a great bonus. Food definitely edible. Parking was easy to reach and on the property.

4

maree

Apr 23, 2023

·

Stayed 1 night

Lift is super noisy and kept me awake. Lack of good lighting in the room and only one PowerPoint. None near the bed. Carpet in hall horribly lumpy like been flooded. Wasn’t aware parking fee and $25 excessive.

8

Deborah

Apr 21, 2023

·

Stayed 1 night

Great location, on-site parking and spotlessly clean and comfortable. Great price. The building itself is tired and little rundown with works needing to be done but you can if you can look past this it’s a great find for visiting the city!

10

Robert

Jan 29, 2023

·

Stayed 1 night

Stayed one night due to error in another booking. Appreciated early checking being available and easy parking. Not impressed with restaurant.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some guests found rooms very clean and well serviced, while others noted dust, hair, mould, or missed servicing.

Related guest reviews

8

Verna

Dec 21, 2023

·

Stayed 2 nights

The variety of food choices for the buffet breakfast was very generous.(cold and hot), and lady in charge of the buffet breakfast was extremely helpful and friendly. All the staff that I encountered in reception were also friendly and helpful. The only negative experience - there were strands of dark hair in the shower/bath (I have light coloured hair).

10

Susan

Jul 23, 2024

·

Stayed 1 night

Great location, old Motel but very clean and well serviced! Great staff, very helpful!

4

Timothy

Apr 6, 2025

·

Stayed 3 nights

Was disappointed with our stay here over the past weekend. The property was old and rundown, yet we found to be quite expensive for what we got. The images of the room shown prior to booking didn’t match the room we got which was incredibly tiny for 3 people. The room hadn’t been cleaned properly as there was left over food in the fridge. Needless to say we will look to book elsewhere the next time we are looking to stay in this area.

10

Melissa

Nov 6, 2025

·

Stayed 4 nights

Clean room and accommodating staff. Comfy beds and great in room service with clean towels every day

4

Daniel

Aug 18, 2025

·

Stayed 2 nights

Shower was moldy and no hot water. Bathroom had broken taps. Wornout carpets throught all halways. Parking boom perminatly broken. Elivator was missing pannels. Basically its a dump and best avoided

8

Sirpa

May 17, 2025

·

Stayed 1 night

We found the room to be older but clean and quiet. The staff was very helpful and room service was a great bonus. Food definitely edible. Parking was easy to reach and on the property.

8

Deborah

Apr 21, 2023

·

Stayed 1 night

Great location, on-site parking and spotlessly clean and comfortable. Great price. The building itself is tired and little rundown with works needing to be done but you can if you can look past this it’s a great find for visiting the city!

8

Erin

Jun 24, 2023

·

Stayed 4 nights

Clean, quiet and a great location. Staff were wonderful.

10

Perry

Aug 11, 2025

·

Stayed 2 nights

I liked the closeness of 3 major hospitals in an area that is walking distance from each other and public transport ease and dinning options. The room I was staying in could of been cleaner the bed head was dusty and windows were not cleaned. The main window had a Brocken handle and would not close properly. Staff were great and room service was fast and efficient.

4

Britt

Nov 8, 2025

·

Stayed 1 night

Staff were friendly, room was very run down and not very clean

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and need maintenance, with recurring issues such as faulty or noisy air conditioning/heating, small or non-functioning TVs, limited bedside power points, and fixtures requiring repair. Noise from traffic or lifts is common; bed comfort varies.

Related guest reviews

2

Chaille

Sep 19, 2025

·

Stayed 2 nights

I didn’t sleep either night I stayed here. The traffic noise was horrible. They need to triple glaze their windows.

2

Kathleen

Feb 13, 2026

·

Stayed 3 nights

Rooms are really run down. Air con did not work and its very shabby. It is definitely not a 4 star hotel. I would not stay here again.

2

Susan

Oct 17, 2025

·

Stayed 2 nights

Appointed to Room 215 - curtains did not close. Went and asked for another room. - curtains closed but did not quite get to the end of windows but accepted. Noisy due to traffic. Okay re cleanliness but - tap fell off, not even screwed in on bath/shower, conditioner lid broken, lamps broken and they extend out on to the bed so pillow had to come down bed so did not hit head. Elevator - I reckon it was built in the 1940's ....the door opened before it had reached the ground. Children scared to go in it. Carpet old. Not much variety for breakfast. Chef was lovely to chat to but the ladies, not much from them plus not helpful and I asked for my drink bottle to be filled with drinking water not tap water.....her reply was I can boil a jug for you but you would have to wait until it cools down or have hot water!!!!. Cement in parking area filthy. Pool very small. Not very 'inviting'. Will never return.

4

Amanda

Mar 24, 2024

·

Stayed 1 night

Remote control for TV was a different brand to the TV so did not work, shower base was chipped and scratched and unhygienic, toilet seat came down on your back when sitting in the toilet, shower water temperature changed to hot and cold and hot again frequently during shower, fridge froze water and drinks (even though it was not in the freezer), lift was old and clunky and noisy. For the price paid this accommodation was terrible, old, outdated, and dirity.

6

LANCE

Jun 18, 2025

·

Stayed 2 nights

The lift smelt like urine and the carpets needs replacing and the room was very noisy plus we had to pay $27 per night for my car. will not stay there again

8

Tracy

Aug 22, 2025

·

Stayed 2 nights

Our stay was good. Staff were very friendly and helpful. The room was nice and the bed comfortable but the tv was small and there was no fan in the bathroom or powerpoints beside the bed.

6

Beverly

Jan 5, 2026

·

Stayed 3 nights

Needed a good revamp Air Conditioner not working properly. It was very warm in room said air con set at 19 but it was more like 28 very warm and uncomfortable. Cold water tap on hand basin did not work unless you turned on Fawcett under the basin if let on tap kept running. Power Point were few and by bed you had to get down on your knees as they were on one side under the side table . Staff were friendly though.

6

lynette

Sep 13, 2025

·

Stayed 3 nights

The buffet wasn’t worth the money, the bread was stale and they cook up the hot food ie bacon, so if your in a rush I wouldn’t recommend, Our room want the best, the tv didn’t work, the lights flicked on and off in the bathroom

4

Sandra

Mar 30, 2025

·

Stayed 3 nights

I had booked my stay some months ago as I regularly stay at the Mercure when I travel for sport. The room they 1st gave me had 3 dormitory style single beds. I complained and was given what I had requested a double bed. The Wifi didn’t always work and TV could be turned on but not off.

6

Natalie

Aug 25, 2024

·

Stayed 1 night

Needs serious updating. Rooms tired, beds hard. King bed was two singles pushed together.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are generally friendly, helpful, and accommodating, though a few guests reported unhelpful or absent reception and slow follow‑up.

Related guest reviews

4

Emily

Jun 23, 2024

·

Stayed 3 nights

Very thin walls and other guests were VERY loud into the wee hours of the morning; staff was often absent from the front desk and room was not cleaned at all during our stay

8

Tracy

Aug 22, 2025

·

Stayed 2 nights

Our stay was good. Staff were very friendly and helpful. The room was nice and the bed comfortable but the tv was small and there was no fan in the bathroom or powerpoints beside the bed.

10

Melissa

Nov 6, 2025

·

Stayed 4 nights

Clean room and accommodating staff. Comfy beds and great in room service with clean towels every day

10

Sandra

Mar 18, 2024

·

Stayed 3 nights

This is the second time I have stayed here and both times found the staff to be very friendly and efficient. It is a perfect location for me and I would recommend it to fellow travellers

8

Leslie

Jan 21, 2025

·

Stayed 2 nights

Could not rate the breakfast lady Anny and the tall man on night shift highly enough the young women on reception in the morning seemed like she couldn’t be bothered helping with information when ask her attitude could do with some further training in people skills overall we were satisfied with everything else and would stay again

10

Eric

Apr 30, 2024

·

Stayed 1 night

All the staff were friendly and professional, always happy to help with any little thing. Very convenient location for access to lots of stuff around Melbourne, Vic Market, Lygon St eateries, Museum. Facilities a touch dated but all clean and functional. Would definitely return

10

Perry

Aug 11, 2025

·

Stayed 2 nights

I liked the closeness of 3 major hospitals in an area that is walking distance from each other and public transport ease and dinning options. The room I was staying in could of been cleaner the bed head was dusty and windows were not cleaned. The main window had a Brocken handle and would not close properly. Staff were great and room service was fast and efficient.

4

Joel

Feb 18, 2024

·

Stayed 2 nights

Tv and phone in room didn’t work. Asked for a tax invoice was told it would be emailed. 24 hours later still havnt received anything.

8

Mary

Aug 12, 2023

·

Stayed 2 nights

Very helpful staff and convenient location. What I did not like was the low level of lighting in the room but the staff did bring in another lamp at my request.

8

James

Dec 7, 2025

·

Stayed 2 nights

Helpful staff

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to major hospitals and public transport, with easy access to the CBD, Queen Victoria Market, and Lygon Street.

Related guest reviews

8

Diane

Nov 5, 2024

·

Stayed 1 night

This property is located well in easy reach to hospitals.

10

Jim

Oct 16, 2023

·

Stayed 1 night

Great position reasonable rates. Building showing its age which is understandable But very good experience

6

Janelle

Jan 20, 2025

·

Stayed 2 nights

Overall was a good 2. Nights stay what was disappointing was that the tv had STAN Netflix and all that but it wasn’t programmed to the TV… what’s the point of having it on the tv if it can’t be used… but other than that location was good walking distance from trams and practically in the middle of the city but again the tv was a let down

8

Paul

Feb 7, 2023

·

Stayed 1 night

Close to facilities in the area

8

Deborah

Apr 21, 2023

·

Stayed 1 night

Great location, on-site parking and spotlessly clean and comfortable. Great price. The building itself is tired and little rundown with works needing to be done but you can if you can look past this it’s a great find for visiting the city!

8

Julie

May 21, 2025

·

Access to Royal Melbourne Hospital, being able to open a window. Mostly friendly staff, hotel could do with a refurbish though adequate

10

Sandra

Mar 18, 2024

·

Stayed 3 nights

This is the second time I have stayed here and both times found the staff to be very friendly and efficient. It is a perfect location for me and I would recommend it to fellow travellers

8

Erin

Jun 24, 2023

·

Stayed 4 nights

Clean, quiet and a great location. Staff were wonderful.

10

Eric

Apr 30, 2024

·

Stayed 1 night

All the staff were friendly and professional, always happy to help with any little thing. Very convenient location for access to lots of stuff around Melbourne, Vic Market, Lygon St eateries, Museum. Facilities a touch dated but all clean and functional. Would definitely return

10

Perry

Aug 11, 2025

·

Stayed 2 nights

I liked the closeness of 3 major hospitals in an area that is walking distance from each other and public transport ease and dinning options. The room I was staying in could of been cleaner the bed head was dusty and windows were not cleaned. The main window had a Brocken handle and would not close properly. Staff were great and room service was fast and efficient.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining are mixed: some praised a generous buffet and handy room service, while others found the food stale, overpriced, or underwhelming. One review noted the restaurant was closed.

Related guest reviews

6

Dinukshi

May 29, 2025

·

Stayed 1 night

Staff were very friendly but room cleanliness was questionable and food was over priced and not very good. Would not eat from here again

8

Verna

Dec 21, 2023

·

Stayed 2 nights

The variety of food choices for the buffet breakfast was very generous.(cold and hot), and lady in charge of the buffet breakfast was extremely helpful and friendly. All the staff that I encountered in reception were also friendly and helpful. The only negative experience - there were strands of dark hair in the shower/bath (I have light coloured hair).

2

Susan

Oct 17, 2025

·

Stayed 2 nights

Appointed to Room 215 - curtains did not close. Went and asked for another room. - curtains closed but did not quite get to the end of windows but accepted. Noisy due to traffic. Okay re cleanliness but - tap fell off, not even screwed in on bath/shower, conditioner lid broken, lamps broken and they extend out on to the bed so pillow had to come down bed so did not hit head. Elevator - I reckon it was built in the 1940's ....the door opened before it had reached the ground. Children scared to go in it. Carpet old. Not much variety for breakfast. Chef was lovely to chat to but the ladies, not much from them plus not helpful and I asked for my drink bottle to be filled with drinking water not tap water.....her reply was I can boil a jug for you but you would have to wait until it cools down or have hot water!!!!. Cement in parking area filthy. Pool very small. Not very 'inviting'. Will never return.

4

Steve

May 11, 2025

·

Stayed 1 night

Really poor quality facilities with the restaurant closed for undisclosed reasons.

8

Michael

Dec 28, 2022

·

Stayed 19,349 nights

On-site parking was great, but had to pay $25 extra. 24 hour room service was hand and had very nice good. Staff were friendly and very helpful. Buffet breakfast was very nice.

8

Sirpa

May 17, 2025

·

Stayed 1 night

We found the room to be older but clean and quiet. The staff was very helpful and room service was a great bonus. Food definitely edible. Parking was easy to reach and on the property.

6

lynette

Sep 13, 2025

·

Stayed 3 nights

The buffet wasn’t worth the money, the bread was stale and they cook up the hot food ie bacon, so if your in a rush I wouldn’t recommend, Our room want the best, the tv didn’t work, the lights flicked on and off in the bathroom

2

Mary

Feb 21, 2025

·

Stayed 2 nights

The facility is very outdated, it was disappointing, the breakfast as it was included in my booking was cold particularly the "hot food" of the breakfast. The hallway leading up to the rooms smelled like old wet carpet. The reviews on Wotif was very misleading. No we would definitely not be staying here again and would not recommended to travellers. Not worth the money you pay for.

8

Leslie

Jan 21, 2025

·

Stayed 2 nights

Could not rate the breakfast lady Anny and the tall man on night shift highly enough the young women on reception in the morning seemed like she couldn’t be bothered helping with information when ask her attitude could do with some further training in people skills overall we were satisfied with everything else and would stay again

10

Robert

Jan 29, 2023

·

Stayed 1 night

Stayed one night due to error in another booking. Appreciated early checking being available and easy parking. Not impressed with restaurant.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $130	3 $197
4 $84	5 $69	6 $84	7 $97	8 $91	9 $130	10 $210
11 $68	12 $73	13 $73	14 $73	15 $75	16 $125	17 $185
18 $84	19 $73	20 $73	21 $73	22 $77	23 $121	24 $132
25 $77	26 $91	27 $91	28 $91	29 $91	30 $133	31 $133

Mercure North Melbourne

Prices for Mercure North Melbourne

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Queen Bed

Superior Room, 2 Queen Beds

Standard Room, Multiple Beds

Standard Room, 2 Twin Beds

Standard Room, 1 King Bed

Junior Suite, 1 King Bed

Guest reviews of Mercure North Melbourne

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Mercure North Melbourne

Considering this hotel for your Melbourne trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $101	25 $276	26
27 $90	28 $92	29 $92	30 $78