Is parking available at the property?

Self parking is available on-site for a fee of EUR 52 per day, which includes in/out privileges. Valet parking is also offered at the same rate. Reservations are not required, but parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately EUR 55 for adults and EUR 19 for children. Breakfast is served on weekdays and weekends from 6:30 AM to 10:30 AM.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 50 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may include elevators and accessible bathrooms.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Berlin, within a 5-minute walk of Potsdamer Platz and Mall of Berlin. It is also 0.2 miles from Sony Center and Legoland Discovery Centre, and approximately 16 miles from Berlin (BER-Brandenburg) airport.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 12 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of EUR 80 per night. It is advisable to request extra beds in advance, as availability may vary.

The Ritz-Carlton, Berlin - Luxury Hotel in Germany

Average nightly price at The Ritz-Carlton, Berlin by month, last 12 months (USD)
Month	Average price
January	US$443
February	US$421
March	US$456
April	US$358
May	US$412
June	US$632
July	US$349
August	US$338
September	US$592
October	US$1,095
November	US$729
December	US$415

What guests think

The Ritz-Carlton, Berlin earns high praise for its friendly, professional staff, central Potsdamer Platz location, spacious comfortable rooms, and consistently clean, well-kept spaces, with well-regarded facilities such as a quality spa and an elegant cocktail bar.

Many appreciate the breakfast and on-site dining, though several note understaffed or inconsistent morning service and room service that can be slow or underwhelming. There are occasional service gaps late at night or with luggage assistance, plus isolated room issues such as an uncomfortable mattress or a problematic shower or drainage. Expect a polished, centrally located luxury stay with warm service and strong amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the spa and sauna and the elegant bar; the indoor pool and wellness area are appreciated. Room service and in-room dining can be inconsistent despite some quick deliveries.

Related guest reviews

10

Sandra

7 Nov 2023

·

Stayed 3 nights

We had a great time at Ritz Carlton. We enjoyed very much the jazz show. The employees were nice and very professional. The hotel is very well located close to main attractions.

10

Katherine

4 Sept 2023

·

Stayed 1 night

Terrific location for exploring all of Berlin at Potsdamer Platz, on the border between east and west Berlin.Close to transport, shops, restaurants, but hotel is set back from congestion of main streets and very quiet and private. Staff were all very pleasant and accommodating. Check-in was seamless. The hotel itself has been renovated in a modern / art deco style that is very tasteful and offers the perfect selection of dining options available throughout the day. Indoor pool area and spa are a bonus. Rooms are well appointed and generous. Overall, felt very comfortable staying here and would definitely recommend.

10

Mitchell

3 Jun 2025

·

Stayed 6 nights

Overall excellent hotel. The Club Lounge was outstanding and I strongly recommend that anyone staying at this hotel avail themselves of the Club Lounge. My one critique of the hotel is that the service staff in the hotel breakfast room is understaffed and the breakfast service is not very good. Consequently we started having breakfast in the club lounge, where the service was always superior and the pastries and breads were fantastic.

8

Marcus

6 Feb 2025

·

Stayed 1 night

Stayed here because it was near to the Philharmonie Berlin where I preformed the same night. Service was fantastic at all departments. The bed was extremely comfortable and lovely Diptyque products in the bathroom. Breakfast was also excellent! The one thing that the hotel could improve is the room service. I wasn’t satisfied at all with the food I ordered for lunch to my room. Lack of flavors and dry chicken for 35 euros. The food arrived after 1 hour and 15 minutes so I had to eat really quick because I had to go to the concert hall for rehearsal. Otherwise the hotel was great!

8

Reuben

22 Apr 2024

·

Stayed 2 nights

Quick check in, staff were very professional. The pool in the spa was quite small but still a nice area to relax in the sauna and steam room. The bar area was first class with service to suit. Would definitely recommend.

10

C

7 Jan 2024

·

Stayed 2 nights

Fantastic hotel, we loved the Art-Deco feel of our suite and the cocktail bar is great. Very friendly service across all encounters we had with staff. Location is brilliant.

10

Aaron

27 Aug 2025

·

Stayed 1 night

As you would expect from The Ritz everything was excellent, but it was the small details that really impressed me. Like the bags I left with them before check in, were already taken to my room when I did check in. The cool scented towels in the gym and the speed of the in room dining was very impressive.

10

Galaan

31 Oct 2024

·

Stayed 1 night

Exzellenter Service, der Spa ist super. Rundum schöner Aufenthalt gewesen!

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10

Cody

24 Aug 2025

·

Stayed 3 nights

Absolutely divine stay. The room had everything we needed and more. We especially loved the sauna and spa. The staff were friendly and welcoming and available to help us at all times. The location was prime to all Berlin had to offer.

10

Carrie

29 Nov 2023

·

Stayed 3 nights

Great property. Centrally located. Exceptional sevices and amenities

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Cleanliness

Rooms and public areas are frequently described as very clean and well maintained. A few reviews mention minor housekeeping or maintenance issues, like a missed turndown or bathroom drainage.

Related guest reviews

10

Mike

2 Nov 2025

·

Stayed 2 nights

Spotless room, and great service. POTs restaurant was spectacular.

10

Lou

5 Oct 2025

·

Stayed 3 nights

All staff including frontdesk and conciege is well-trained and professional. Room is clean and spaceous. This is the best hotel so far we have stayed in Europe.

10

Daniel

7 Oct 2024

·

Stayed 4 nights

The doorman greets you saying “welcome home,” and it is so true. Warm, wonderful people; beautiful, clean rooms; cozy comfortable bed; delicious, delectable food and drink. Perfect place to visit for the Berlin Marathon or any excuse.

8

Carlos

24 Jun 2024

·

Stayed 4 nights

My air conditioner, did ent work, and also my sink

10

Hasan Selami

21 Feb 2026

·

Stayed 2 nights

Tertemiz bir oda idi . Personel çok nazikti

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10

Isabella

29 Sept 2025

·

Stayed 7 nights

Room and lobby and breakfast room was very clean and well appointed.

10

Jorge

1 Nov 2023

·

Stayed 3 nights

Terry Greene the afternoon/evening doorman was outstanding and very pleasant and helpful. He gets 5 stars from us. The rest of our experience was rather disappointing for a Ritz Carlton. Did not get turn-down service on 1 of the 3 nights. Had to actually request water one day, after room service was done. I checked out a 4:00 AM, understandably early. However, there was only one person at the front desk, rolled up sleeves, no tie or coat. When I requested change of a large bill so I could tip bell man, I was told they carry no cash in the evenings. I requested that someone go to my room to retrieve our bags. After waiting 10 minutes, I had to go up myself and bring the bags down. Not what I would expect at a Ritz-Carllton.

8

Ersan

22 Feb 2026

·

Stayed 2 nights

Odalar temiz personele saygılı ve güleryüzlüydü

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8

SEONGHYUN

14 Sept 2025

·

Stayed 6 nights

IFA 전시회 때문에 이 호텔 스위트룸에 머물렀습니다. 베를린 시내에서 가장 좋은 위치라고 생각하며, 매우 고급 스럽습니다. 체크인시 기다리는 동안 음료등을 제공하는것은 너무 좋았습니다. 15시 체크인 이였는데 16시에 들어갔는데도 객실정비가 되지 않은것은 좀 마음에 들지 않았습니다. 샴페인과 환영의 손 편지는 마음에 들었으며, 해링본 스타일의 바닥 및 인테리어등이 좋았습니다. 일반 호텔에 비한다면 하우스 키핑은 우수라고 할수 있으나 스위트룸의 수준에는 보통수준이여서 아쉬웠습니다. 욕실의 배수시설등 아쉬운 부분등이 있었고, 일관성 없는 아침 조식 자리 안내는 불편하였습니다. 체크아웃시 계산등을 정확하게 하지 않은 부분등은 아쉬웠습니다. 그러나 이런 부분들을 정리해서 메일로 보내고 진정성 있는 답변과 피드백을 요청드렸을때 적극적으로 문제를 해결하려는 부분을 높이삽니다. 아름다운 마무리 감사드립니다.

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10

Giuseppe

17 Nov 2023

·

Stayed 3 nights

Außergewöhnlicher Aufenthalt mit vorbildlichem Empfang. Das Hotel ist sehr luxuriös und vor allem die Zimmer sehr sehr sauber. Das große Frühstück ist bezaubernd und mit großer Vielfalt und Auswahl. Das Personal sehr freundlich. The Ritz Carlton in Berlin…. Wir kommen wieder 😊

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Rooms

Many guests highlight spacious, comfortable, well-appointed rooms with quiet settings, stylish touches, and quality beds. A few report issues such as an old mattress, small or misconfigured suites for three, and problematic showers or drainage.

Related guest reviews

10

OSCAR

8 May 2024

·

Stayed 9 nights

Hermosa decoración interior. Escalera y pilares de mármol, mi habitación en el 11 piso con una bonita vista y una elegancia hermosa, baño amplio, máquina y cápsulas Nesspreso, bata elegante, la cama muy cómoda. El personal muy educados y atentos. Concierge siempre dispuestos a ayudarte con una sonrisa. Recepción muy amables.

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10

Ilia

29 Jul 2025

·

Stayed 5 nights

The hotel is outstanding, the staff is extremely friendly. The shower is terrible.

8

Marcus

6 Feb 2025

·

Stayed 1 night

Stayed here because it was near to the Philharmonie Berlin where I preformed the same night. Service was fantastic at all departments. The bed was extremely comfortable and lovely Diptyque products in the bathroom. Breakfast was also excellent! The one thing that the hotel could improve is the room service. I wasn’t satisfied at all with the food I ordered for lunch to my room. Lack of flavors and dry chicken for 35 euros. The food arrived after 1 hour and 15 minutes so I had to eat really quick because I had to go to the concert hall for rehearsal. Otherwise the hotel was great!

10

Chirag

24 Mar 2025

·

Stayed 3 nights

Amazing stay with exceptional service levels. It seemed like everyone knew my name even though it was a first time visit. Rooms well appointed and beautiful centrally located hotel

10

Lou

5 Oct 2025

·

Stayed 3 nights

All staff including frontdesk and conciege is well-trained and professional. Room is clean and spaceous. This is the best hotel so far we have stayed in Europe.

10

Mette H

27 Jan 2026

·

Stayed 4 nights

The room was big with a nice soft bed.

8

Gilbert A

18 Dec 2024

·

Stayed 2 nights

Booked a junior suite that indicated it slept 3. Upon inspection of the room, it was clear that there was a mistake. There was only one bed and for a junior suite, it was quite small. We contacted reception and a roll bed was set up in the corner of the room. This was okay for our needs but seems to me that if a room can be booked for three people, a single bed/bedroom is inadequate and for the price, it was a bit disappointing to say the least.

10

C

7 Jan 2024

·

Stayed 2 nights

Fantastic hotel, we loved the Art-Deco feel of our suite and the cocktail bar is great. Very friendly service across all encounters we had with staff. Location is brilliant.

8

Darren

24 Jul 2024

·

Stayed 4 nights

We had a room with two beds. One of the mattresses was very old and not comfortable—not what you expect in a 5-star hotel. Other than that, the place was great.

8

Carol

23 Jun 2025

·

Stayed 5 nights

Great location for site seeing. Lovely room and helpful staff.

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Service

Service is broadly described as friendly, professional, and helpful across departments, with concierge support and smooth check-in frequently praised. Some guests experienced late-night understaffing, delays with luggage or phones, and inconsistent breakfast service.

Related guest reviews

8

Jayne

6 Dec 2024

·

Stayed 3 nights

As you'd expect the Ritz was a lovely place to stay. We particularly liked the quiet rooms, the excellent bathrooms and the wonderfully comfortable beds. The food and drink is very expensive but we enjoyed the bar food in the Curtain Club on the whole. The staff were all extremely courteous and helpful but numerous small errors occurred with food orders and the bill which we found surprising given the reputation of a hotel like this. It's pretty easy to get around Berlin from here. It is very walkable and we used the trains/underground a lot (though it took us a while to figure them out and signage isn't always obvious). We enjoyed the Gendarmenmarkt on Bebelplatz and the Neues Museum but Spandau and its Christmas market was disappointing. And so few authentic German cafes - I thought I'd be having kaffee und kuchen all day but sadly did not.

10

John P

26 Jun 2025

·

Stayed 4 nights

I highly recommend this property. I never write reviews, but this was so spectacular I had to comment. The room was very large by European standards, had a great shower without the half door that so many European hotels have and had a huge soaking tub. The breakfast buffet was a real highlight for us, one of the nicer ones I've seen anywhere. And the hotel staff, especially the concierge, was enormously helpful. He even helped me get a last-minute ticket to the Berlin philharmonic in an incredible seat. The hotel is perfectly situated to see the whole city. Definitely a five-star experience.

6

Christopher

17 Jul 2025

·

Stayed 4 nights

Good central location. Poor service. We had to carry our own luggage to our vehicle. Nobody at the front answers the phone. Breakfast was okay. Would not recommend. Chris Carter

10

Simon

1 May 2025

·

Stayed 3 nights

Great hotel. Beautiful rooms, excellent staff and service throughout time we visited. Superb location too.

10

Lou

5 Oct 2025

·

Stayed 3 nights

All staff including frontdesk and conciege is well-trained and professional. Room is clean and spaceous. This is the best hotel so far we have stayed in Europe.

10

Sina

2 Apr 2025

·

One of the best hotel experiences I've ever had. Very professional and friendly staff. Thank you!

8

Justin

7 Aug 2024

·

Stayed 3 nights

The property is under staffed in the evenings. We arrived after 11 pm the day we checked in as we had traveled all day from another country. There was only one person at the front desk and no door men to help with luggage. Other than that it was very good

10

Jorge

1 Nov 2023

·

Stayed 3 nights

Terry Greene the afternoon/evening doorman was outstanding and very pleasant and helpful. He gets 5 stars from us. The rest of our experience was rather disappointing for a Ritz Carlton. Did not get turn-down service on 1 of the 3 nights. Had to actually request water one day, after room service was done. I checked out a 4:00 AM, understandably early. However, there was only one person at the front desk, rolled up sleeves, no tie or coat. When I requested change of a large bill so I could tip bell man, I was told they carry no cash in the evenings. I requested that someone go to my room to retrieve our bags. After waiting 10 minutes, I had to go up myself and bring the bags down. Not what I would expect at a Ritz-Carllton.

10

Mark

1 Dec 2024

·

Stayed 5 nights

Amazing Hotel . One of the best in the world. I was greeted by my name and the hotel and room was beautiful. Thank you to an amazing staff.

10

Luba

15 Apr 2025

·

Stayed 4 nights

Great service, over and above our expectations especially concierge services

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Location

Central Potsdamer Platz location with easy access to transit, Brandenburg Gate, and major sights; many find it very walkable. A few felt the immediate area lacked lively dining options or seemed a bit isolated.

Related guest reviews

10

John P

26 Jun 2025

·

Stayed 4 nights

I highly recommend this property. I never write reviews, but this was so spectacular I had to comment. The room was very large by European standards, had a great shower without the half door that so many European hotels have and had a huge soaking tub. The breakfast buffet was a real highlight for us, one of the nicer ones I've seen anywhere. And the hotel staff, especially the concierge, was enormously helpful. He even helped me get a last-minute ticket to the Berlin philharmonic in an incredible seat. The hotel is perfectly situated to see the whole city. Definitely a five-star experience.

10

Katherine

4 Sept 2023

·

Stayed 1 night

Terrific location for exploring all of Berlin at Potsdamer Platz, on the border between east and west Berlin.Close to transport, shops, restaurants, but hotel is set back from congestion of main streets and very quiet and private. Staff were all very pleasant and accommodating. Check-in was seamless. The hotel itself has been renovated in a modern / art deco style that is very tasteful and offers the perfect selection of dining options available throughout the day. Indoor pool area and spa are a bonus. Rooms are well appointed and generous. Overall, felt very comfortable staying here and would definitely recommend.

10

Chirag

24 Mar 2025

·

Stayed 3 nights

Amazing stay with exceptional service levels. It seemed like everyone knew my name even though it was a first time visit. Rooms well appointed and beautiful centrally located hotel

10

Simon

1 May 2025

·

Stayed 3 nights

Great hotel. Beautiful rooms, excellent staff and service throughout time we visited. Superb location too.

10

RIKKI

5 Jan 2026

·

Stayed 3 nights

We had a wonderful experience at this hotel! The best location!

10

Sean

11 Nov 2024

·

Stayed 5 nights

Great location on Potsdamer Platz. Very easy to get to and from and the hotel and staff are lovely. Would recommend!

10

michael

1 Aug 2024

·

Stayed 5 nights

very very good hotel. right in downtown berlin. train station accross the street from hotel.

10

Leonardo

17 Feb 2026

·

Stayed 3 nights

Excelente localização, staff simpático e quarto grande e confortável. Manutenção excelente também. Por conta do Berlinale, o hotel estava cheio e com muito movimento no lobby, o que fez da estadia algo ainda mais especial.

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8

Michael

11 Mar 2023

·

Stayed 1 night

Kaum interessante Restaurants oder Bars in der Umgebung, nur Bürohäuser...

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8

Carol

23 Jun 2025

·

Stayed 5 nights

Great location for site seeing. Lovely room and helpful staff.

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Dining

Breakfast is widely praised for quality and variety, and POTs and the bar earn compliments, though some find prices high. Service can lag at busy times, and room service quality and speed are inconsistent.

Related guest reviews

8

Jayne

6 Dec 2024

·

Stayed 3 nights

As you'd expect the Ritz was a lovely place to stay. We particularly liked the quiet rooms, the excellent bathrooms and the wonderfully comfortable beds. The food and drink is very expensive but we enjoyed the bar food in the Curtain Club on the whole. The staff were all extremely courteous and helpful but numerous small errors occurred with food orders and the bill which we found surprising given the reputation of a hotel like this. It's pretty easy to get around Berlin from here. It is very walkable and we used the trains/underground a lot (though it took us a while to figure them out and signage isn't always obvious). We enjoyed the Gendarmenmarkt on Bebelplatz and the Neues Museum but Spandau and its Christmas market was disappointing. And so few authentic German cafes - I thought I'd be having kaffee und kuchen all day but sadly did not.

10

Victor

29 May 2024

·

Stayed 8 nights

Está muy bien localizado.Los desayunos son fantásticos

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10

John P

26 Jun 2025

·

Stayed 4 nights

I highly recommend this property. I never write reviews, but this was so spectacular I had to comment. The room was very large by European standards, had a great shower without the half door that so many European hotels have and had a huge soaking tub. The breakfast buffet was a real highlight for us, one of the nicer ones I've seen anywhere. And the hotel staff, especially the concierge, was enormously helpful. He even helped me get a last-minute ticket to the Berlin philharmonic in an incredible seat. The hotel is perfectly situated to see the whole city. Definitely a five-star experience.

10

Mike

2 Nov 2025

·

Stayed 2 nights

Spotless room, and great service. POTs restaurant was spectacular.

10

Mitchell

3 Jun 2025

·

Stayed 6 nights

Overall excellent hotel. The Club Lounge was outstanding and I strongly recommend that anyone staying at this hotel avail themselves of the Club Lounge. My one critique of the hotel is that the service staff in the hotel breakfast room is understaffed and the breakfast service is not very good. Consequently we started having breakfast in the club lounge, where the service was always superior and the pastries and breads were fantastic.

8

Marcus

6 Feb 2025

·

Stayed 1 night

Stayed here because it was near to the Philharmonie Berlin where I preformed the same night. Service was fantastic at all departments. The bed was extremely comfortable and lovely Diptyque products in the bathroom. Breakfast was also excellent! The one thing that the hotel could improve is the room service. I wasn’t satisfied at all with the food I ordered for lunch to my room. Lack of flavors and dry chicken for 35 euros. The food arrived after 1 hour and 15 minutes so I had to eat really quick because I had to go to the concert hall for rehearsal. Otherwise the hotel was great!

8

Reuben

22 Apr 2024

·

Stayed 2 nights

Quick check in, staff were very professional. The pool in the spa was quite small but still a nice area to relax in the sauna and steam room. The bar area was first class with service to suit. Would definitely recommend.

10

Julian

10 Jul 2023

·

Stayed 3 nights

Todo bien, excepto el restaurante de desayunos. Tienen pésimo servicio, de llena y hay dls meseros, que jamás te atienden. Todo lo demás excelente

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10

Aaron

27 Aug 2025

·

Stayed 1 night

As you would expect from The Ritz everything was excellent, but it was the small details that really impressed me. Like the bags I left with them before check in, were already taken to my room when I did check in. The cool scented towels in the gym and the speed of the in room dining was very impressive.

10

Diane

23 Apr 2024

·

Stayed 6 nights

Great hotel, location to transit and services. Would have preferred to have onsite restaurant’s menu to include other cuisines instead of limiting it to only German dishes.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $435
11 $432	12 $437	13 $836	14 $434	15 $431	16 $368	17 $368
18 $349	19 $382	20	21 $1,891	22 $575	23 $359	24 $341
25 $377	26 $396	27 $604	28 $378	29 $341	30 $336	31 $341

Su	Mo	Tu	We	Th	Fr	Sa
1 $332	2 $359	3 $332	4 $387	5 $387	6 $332	7 $332
8 $332	9 $350	10 $351	11 $350	12 $351	13 $341	14 $336
15 $341	16 $359	17 $341	18 $24.1k	19 $24.1k	20 $332	21 $341
22 $341	23 $380	24 $360	25 $350	26 $368	27 $369	28 $363
29 $360	30 $341

The Ritz-Carlton, Berlin

Prices for The Ritz-Carlton, Berlin

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Deluxe Suite, 1 Bedroom

Deluxe Room, 1 King Bed (View)

Deluxe Room, 2 Twin Beds

Deluxe Room, 1 King Bed, Corner

Club Room, 1 King Bed

Junior Suite, 1 Bedroom

Club Suite, 2 Bedrooms (Club ,Skyline View)

Penthouse, Multiple Beds (Ritz-Carlton,Club )

Junior Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom

Guest reviews of The Ritz-Carlton, Berlin

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Ritz-Carlton, Berlin

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