Holiday Inn Roswell by IHG

Indoor pool and hot tub are frequently reported cold, broken, or closed; elevators were out of service across multiple stays, and ice machines or laundry sometimes inoperative. Bar/restaurant hours can be limited or systems down, though parking is convenient.

Many guests find rooms and common areas clean, but reports of dirty or stained carpets, lingering odors (smoke, mildew, hallway smells), and occasional pests or bathroom issues appear across stays. Some bathrooms show cracked tiles or slippery tubs.

Guests describe rooms as comfortable, sometimes spacious and quiet, but several feel dated with maintenance issues like loose or broken tiles, faulty TVs or fridges, noisy AC, and limited USB/power access. Noise from neighbors or equipment is mentioned in a few stays; beds can be hard.

Staff are frequently praised as friendly, helpful, and accommodating, with standout front-desk and bar team members. However, several guests report check-in delays, rude interactions, key-system failures, and inconsistent handling of issues or status benefits.

Convenient near the highway and dining, and set back from the road so many rooms are quiet. Walking to nearby restaurants can be awkward due to crossings; a few comments note area smells or homeless presence in parking lots.

On-site breakfast is paid and often described as mediocre or poorly run, with stockouts, long waits, or voucher confusion; several guests felt it wasn’t worth the price. Others enjoyed tasty items and a lobby bar, though hours or payment options were sometimes restricted or systems down.