Is parking available at the hotel?

Yes, valet parking is available at a fee of AUD 80 per night, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately AUD 35 for adults and AUD 26 for children.

What are the standard check-in and check-out times?

Check-in is available from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas, as well as accessible rooms and bathrooms.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Melbourne, within a 5-minute drive of Melbourne Central and Melbourne Cricket Ground. It is also 1.3 miles from SEA LIFE Melbourne and Queen Victoria Market.

What are the hotel's policies regarding children?

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

Rollaway beds are available for a fee of AUD 35 per day, and advance request or confirmation is required.

The Hotel Windsor Melbourne

Average nightly price at The Hotel Windsor by month, last 12 months (USD)
Month	Average price
January	$194
February	$161
March	$197
April	$129
May	$129
June	$128
July	$126
August	$138
September	$173
October	$150
November	$166
December	$160

What guests think

Across many reviews of The Hotel Windsor, guests praise its historic charm, spacious characterful rooms, and central location near Parliament House and trams, while noting dated areas, intermittent maintenance issues, and inconsistent Wi-Fi, lifts, and climate control.

Staff are frequently described as friendly and helpful, though several reports cite slow or problematic check-ins, miscommunication, and occasional billing or booking errors. Breakfast and high tea receive repeated praise, but on-site dining is limited at times, room service can be slow, and bar food quality varies. Rooms often feel grand yet worn, with noise from streets or neighboring rooms for some, and bathrooms commonly featuring shower-over-bath setups that can be awkward. Expect classic atmosphere and convenience over modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Cricketers Bar and high tea are popular, and valet parking is available, but guests report recurring lift issues, limited restaurant hours, and minimal business amenities. Several note there is no pool or gym and that Wi-Fi is unreliable.

Related guest reviews

10

DAVID

Feb 12, 2026

·

Stayed 1 night

Staff was amazing. The location close to theatre and the Bar were also very good. Valet parking was excellent and very efficient. Loved our stay there.

8

YAN LING LOUISA

Dec 29, 2025

·

Stayed 2 nights

一部電梯壞了、修復工程很慢、二天還沒修理好沒有職員主動上前幫助拿行李

Translate

8

Belinda

Oct 24, 2023

·

Stayed 1 night

Our room was much smaller than the standard ones we have previously had. I got stuck in the lift by myself. Quite frightening as it was late. Door would not open when I pressed the open door button repeatedly. We still love the history of this hotel but maybe spend some money on lift maintenance.

8

John

Sep 25, 2024

·

Stayed 1 night

The Hotel continues to shine with old world charm with spacious, comfortable rooms. It does lack dining options, with the food at The Cricketers Bar being very ordinary. I ordered a medium steak that came well done. It is also unacceptable to have no WIFI in 2024, especially when it is offered as being complimentary.

10

sharon

Feb 25, 2024

·

Stayed 4 nights

This is a wonderful classic old hotel. The breakfast was incredible. The staff were all terrific. But the randomly non-working lift was a huge problem. One out of the 2 lifts was broken our entire 4 night stay. The other lift often was not working. It cast a pall over what should have been a 5 star stay

10

Jai

Nov 11, 2025

·

Stayed 1 night

Great location, only headache was getting a park to check in . Staff were great.

8

Andrew

Jan 20, 2026

·

Stayed 1 night

Service average overall, except in the bar (where it was excellent). Breakfast was good.

6

Marianne

Jun 25, 2025

·

Stayed 1 night

Good location. Beautiful old world decor. Staff friendly except checkin. Hotel trades on name. Facilities and room outdated.Tiny tv and instant coffee. No additional facilities like pool etc given price need to compensate maybe by including breakfast in the price.

6

Mark

Oct 20, 2025

·

Stayed 2 nights

Beautiful character building, aging from the 1980s style refurbishment. Not enough staff to run efficiently. Concierge desk often unmanned (required for valet parking) and the amazing high tea is enough of a business income to preclude the requirement to run an evening dinner service in the restaurant. Limited room service menu has to suffice.

6

Fiona

Nov 23, 2024

·

Stayed 2 nights

Really underwhelming for the price. The building itself is charming, but the room decor is very tired - last updated in the 90s maybe? Furniture scratched and worn, some grot under the glass top of the desk which no one’s bothered to clean. No restaurant for dinner other than a noisy understaffed bar. No pool or gym. The “business centre” is a couple of arm chairs, a grand piano and a single desk. I thought I was going to get a lovely treat but am very disappointed. If you’re looking for a 5 star hotel experience, I’d recommend you go elsewhere.

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Cleanliness

Many mention clean, well-kept rooms and attentive housekeeping, but recurring complaints include stained or worn furnishings, mould, pests (a mouse and a cockroach), and inconsistent replenishment.

Related guest reviews

4

Sam

Apr 14, 2024

·

Stayed 3 nights

Very dirty. It was like they didn't own a vacuum. Also the room was not cleaned before we got into it and the ppl before left underwear in the room. Would never stay there again.

10

stuart

Nov 20, 2025

·

Stayed 1 night

Clean room.

8

Carla

Jan 31, 2026

·

Stayed 1 night

The room was clean except for the mouse that appeared one evening.

10

Marty

Jan 30, 2026

·

Stayed 6 nights

Cleaning staff was on top of their game.

4

Sarah

Oct 6, 2025

·

Stayed 1 night

Unfortunately this once prestige hotel is looking neglected & faded. Room service is down to a minimum (4pm-10pm) , no lunch or dinner available- only Cricketers’s bar menu. Breakfast is lack lustre - not a generous buffet, but set individual items. The entire hotel needs a good clean. Grubby curtains and windows, furniture needed a clean too ( cup stains on tables). Ineffective air con , with room too hot over night. Some good , attentive staff ( concierge very pleasant ) , wait staff not so good.

8

jamie

Aug 18, 2025

·

Stayed 3 nights

Beautiful property however my room had mould inside the bathroom mirror, stained curtains and a lot of stray hairs around the room from housekeeping

10

Stephen

Oct 20, 2025

·

Stayed 8 nights

Fantastic central hotel. Staff are wonderful and very friendly. Rooms are large and very clean and had everything you needed. Highly recommended.

10

Graham

Nov 30, 2023

·

Stayed 1 night

Always a delightful stay at The Windsor. Easy to walk in a feel welcome by all staff. Room was spotless and all necessary amenities were clean and hygienic.

8

Lingling

Aug 14, 2025

·

Stayed 2 nights

Comfortable heritage property with a good feel. Location great and on the fringe of the hustle & bustle which was nice. Housekeeping could be sharper, with replenishments of consumables. Some amenities sub par; shower low water pressure, yellow dim lighting over vanity.

4

Oliver

Apr 8, 2024

·

Stayed 2 nights

We were greeted by a cockroach in the hotel room upon arrival. The staff kindly moved us, however we then walked past the original room & witnessed the staff joking about the cockroach whilst the room door was open. The new room also had issues with the toilet, which continued to flush constantly throughout the night (this was next to the bed). There was a dusty and damp feel to the hotel room, which was extremely dark even during the day. The staff were kind and approachable

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Rooms

Rooms are generally large with vintage decor and high ceilings, but many feel tired; recurring issues include noise from outside or above, shower-over-bath setups with slippery tubs, hard-to-regulate water or AC, and poor in-room Wi-Fi.

Related guest reviews

4

Alexander

Dec 25, 2025

·

Stayed 4 nights

Not possible to adjust hot and cold water in shower

6

CHARLES

Nov 27, 2024

·

Stayed 2 nights

This is a famous iconic Melbourne hotel. The art work in the lobby and dining area is great (Ernest Buckmaster). The room was clean and comfortable. Small, but this is what you would expect from a very old hotel. The room was extremely noisy. The window faced over a laneway and the noise from the trams was very loud until about 2 am, even though the window was shut. I would never stay there again because of the noise. If you must stay there ask for room that does not face into a lane way or road but perhaps faces into the center of the hotel

10

Kathlene

Sep 2, 2023

·

Stayed 3 nights

3 night Melbourne stay.Room upgraded on arrival and we were allowed to get room early. Lovely building and surrounds. Only negative if you have room above you it is very noisy with footfalls and creaking.

8

Lisa-Jane

Dec 17, 2025

·

Stayed 1 night

All good but the shower over the bath needs an anti slip mat in the tub. It's very slippery when soaped up. Need more walk in showers. Stepping in over bath is dangerous

8

David

Apr 8, 2025

·

Stayed 3 nights

Great spot. Have stayed many times A bit faded. Very basic tea and coffee. No biscuits. Hallways drear

6

Tara

Nov 28, 2025

·

Stayed 3 nights

Location was great, close to trams and walking distance to great restaurants. The room itself was very tired, it was clean but I was underwhelmed and felt the photos on the website of the rooms were misleading.

6

Steve

Mar 8, 2025

·

Stayed 3 nights

Great location and obviously was a great hotel once. But now very dated and has not come into the 21st century. For example, the internet is terrible, drops out, slow and that was just for emails and newspapers. Would not be able to work online there.

8

Kathryn

Sep 3, 2025

·

Stayed 3 nights

This is an older property so well worn. I loved the very big “superior room” which felt very spacious with high ceilings. Property has old world charm but could do with new bathrooms, carpets and furnishings.

8

Andrew

Feb 26, 2026

·

Stayed 1 night

Room was huge, Victorian vibe dominated, service could have been better, though.

10

Lorena

Feb 28, 2026

·

Stayed 1 night

Welcoming staff were eager to assist us and make our stay smooth and relaxing. The friendly concierge was a valuable asset to make our stay memorable. The room was spacious and clean. The beds were spotless and comfortable. The vintage decor, flowers and aesthetics was a lovely change and made me feel grand. Best part was having transport at our doorstep (Parliament Station and trams) and Pelligrini's close-by. Great location and a fantastic vintage hotel.

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Service

Service is often friendly and accommodating, with concierge and valet praised; however, multiple reviews report slow or curt check-ins, miscommunication, lost items, and delays or errors with charges and refunds.

Related guest reviews

4

Shiuh

Dec 8, 2025

·

Stayed 5 nights

I have just checked out of the Windsor, and unfortunately my stay was deeply disappointing—from the check-in process right through to the condition of the room. The facilities felt old and antiquated, far from what one would expect of a five-star establishment. What made the experience even worse was the lack of professionalism displayed by the staff. The person who checked me in was unfriendly, abrupt, and made no effort to create a welcoming atmosphere. The same level of indifference was evident again during check-out. For a hotel that positions itself as a premium destination, this was unacceptable. I will not be returning.

6

James

Aug 3, 2025

·

Stayed 1 night

Great location, excellent bar the Cricketers. We originally booked the Hilton but were keen to try the Windsor for its old world charm, which Windsor had however sometimes it was just "old". Also we didn't have the best check in experience. After dropping our bags early in the morning we were told our room would be ready shortly by baggage. However when we came back 2 hours later concierge informed us it was not ready yet. Which is totally fine however we were then given a condescending explanation that concierge rather than baggage knows when the room is ready and we should have come to concierge (aka it's our fault). And had we wanted early check in we should've organised ahead.... We honestly didn't care we assumed check in was at 3pm like any hotel but as we were informed our room might be ready early by baggage we just thought we'd come back. This all could've just been explained more gently and we would've understood our room wasn't ready/there was a miscommunication. Putting the onus on us and getting defensive when we simply wanted to see if our room was ready was just a bit weird...

10

DAVID

Feb 12, 2026

·

Stayed 1 night

Staff was amazing. The location close to theatre and the Bar were also very good. Valet parking was excellent and very efficient. Loved our stay there.

4

robert

Sep 10, 2025

·

Stayed 1 night

Check in system not satisfactory- took 2 hours with guests queuing back out onto the street

2

Steve

Jan 26, 2026

·

Stayed 2 nights

The only issue was with the unfriendly staff member at check-in the rest I would give 5 stars

10

Stephen

Dec 23, 2024

·

Stayed 1 night

The team at the Windsor are always welcoming and looking after your needs. A great environment to have a quite stay.

4

Angel

Sep 29, 2025

·

Stayed 6 nights

Very attentive staff. Great location, and ideal for walking. Close to theatres, high end shopping, and dining options. The famous hotel is in need of redecorating and a thorough cleaning, which could start with the lobby chandeliers and leather furniture. The outside of the property had several areas where the paint has chipped off. They lost our dry cleaning, came to our room to search for the lost clothes, leaving us sense that they believed we had lied about it not being returned. Seemed to us that if the hotel sends 20 articles out to the cleaners someone on staff should verify 20 articles are returned, then ensure each room that is to have articles returned are checked off upon returning them to each room. However, four days later they found the clothes in their housekeeping department, despite claiming to have conducted an exhaustive search.Not as much as a 'sorry' was foethcoming. We were disappointed that we blloked this "5-star" property when there are several nearby hotels that more closely resemble what travelers expect when booking a 5-star hotel. We do not recommend

10

kristi

Mar 1, 2026

·

Stayed 3 nights

Staff were friendly and helpful.

10

Lorena

Feb 28, 2026

·

Stayed 1 night

Welcoming staff were eager to assist us and make our stay smooth and relaxing. The friendly concierge was a valuable asset to make our stay memorable. The room was spacious and clean. The beds were spotless and comfortable. The vintage decor, flowers and aesthetics was a lovely change and made me feel grand. Best part was having transport at our doorstep (Parliament Station and trams) and Pelligrini's close-by. Great location and a fantastic vintage hotel.

10

Daniel

Nov 16, 2025

·

Stayed 2 nights

I cannot thank your staff enough. After having our acommdation cancelled on us. Your team managed to get us a room at 8pm on a Saturday night on Melbourne Cup / Oasis weekend. Your hotel was awesome and my family really appreciate how kind you were to myself and my family.

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Location

Excellent central position opposite Parliament House with trams and theatres nearby, and walkable to the MCG, museums and gardens; some rooms experience noise from demonstrations or nearby bars.

Related guest reviews

10

David

Dec 30, 2025

·

Stayed 8 nights

Lovely hotel, very traditional and old fashioned but a lovely style and history. Breakfast was excellent with plenty of choice. Walkable to the MCG.

8

Nicole

Oct 1, 2025

·

Stayed 1 night

Great location for the AFL grand final..walking distance to the MCG, with great tram access to explore the city

10

Chester

Sep 22, 2025

·

Stayed 1 night

This is an elegant old hotel, well maintained, right across from Parliament House. Which is both good and bad. There were demonstrations all day the first day we arrived, so it was pretty noisy in the afternoon. There are lots of restaurants in the area, and the staff are friendly and efficient.

10

Elisabeth

Jul 10, 2025

·

Stayed 1 night

Always a pleasure to stay here, great location and staff. Beautiful rooms.

8

Terri

Mar 27, 2025

·

Stayed 1 night

Well located and parking made simple with the concierge service though you pay a pretty penny for that. I enjoyed the historical significance of the hotel and the staff (all but one) were impeccably polite and friendly.

10

Glenn

Sep 27, 2025

·

Stayed 2 nights

The Windsor was a great location walkable to the CBD area the free loop tram stops right out front staff were very helpful would not hesitate to there again

10

Barry

Feb 19, 2024

·

Stayed 4 nights

Great location. Amazing number of wonderful restaurants within a short walk.

10

Christine

Nov 15, 2025

·

Stayed 2 nights

Great location. Walking distance to museums, botanical gardens and great dining. Hotel staff very helpful. Room was clean and very comfortable. Very old world feeling.

10

Lorena

Feb 28, 2026

·

Stayed 1 night

Welcoming staff were eager to assist us and make our stay smooth and relaxing. The friendly concierge was a valuable asset to make our stay memorable. The room was spacious and clean. The beds were spotless and comfortable. The vintage decor, flowers and aesthetics was a lovely change and made me feel grand. Best part was having transport at our doorstep (Parliament Station and trams) and Pelligrini's close-by. Great location and a fantastic vintage hotel.

10

Margaret

May 30, 2023

·

Stayed 4 nights

Great position with Tourist tram stop right outside. Immaculately clean and staff very helpful.

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Dining

Breakfast and afternoon tea are widely praised; however, dinner options are limited or closed at times, waits can be long, room service is inconsistent, and bar food quality varies, with one report of food-borne illness.

Related guest reviews

10

David

Dec 30, 2025

·

Stayed 8 nights

Lovely hotel, very traditional and old fashioned but a lovely style and history. Breakfast was excellent with plenty of choice. Walkable to the MCG.

6

Amanda

Sep 14, 2024

·

Stayed 1 night

Property requires significant renovation, one of two lifts not working, plumbing issues, TV old and unable to connect to streaming even though it's offered, very outdated rooms - and not in a period way but in an early 90s fashion. Staff were generally lovely, even when moving us to another room at 9.30pm due to plumbing issues, food was acceptable but not a highlight and unfortunately the high tea, which the Windsor is known for, was very disappointing. The burger we ordered from room service was absolutely delicious.

8

John

Sep 25, 2024

·

Stayed 1 night

The Hotel continues to shine with old world charm with spacious, comfortable rooms. It does lack dining options, with the food at The Cricketers Bar being very ordinary. I ordered a medium steak that came well done. It is also unacceptable to have no WIFI in 2024, especially when it is offered as being complimentary.

4

Geoff

Oct 25, 2025

·

Stayed 1 night

Had to wait 30mins before we got served things on menu unavailable once we got our cooked breakfast it was cold:

10

DEBORAH

Sep 1, 2023

·

Stayed 1 night

Had a wonderful stay at Hotel Windsor for 2 nights. Very quiet and comfortable bed. Appreciated the large room. Had a very luxurious stay and enjoyed drinks in the cricketers bar, beautiful breakfast and memorable high tea. Would definitely recommend

8

Andrew

Jan 20, 2026

·

Stayed 1 night

Service average overall, except in the bar (where it was excellent). Breakfast was good.

8

Glenn

Oct 21, 2025

·

Stayed 3 nights

I have stayed at the Windsor several times and like it a lot. I was annoyed by the fact that it took me about 10 minutes to get seated for breakfast on Sunday.

10

carly

Aug 9, 2025

·

Stayed 1 night

Fantastic breakfast. Add it on when you book, it’s way cheaper than purchasing at the property.

2

Jo

Nov 8, 2025

·

Stayed 4 nights

Our recent stay at The Hotel Windsor was incredibly disappointing and far from the 5-star experience it claims to offer. While the hotel may have once been a Melbourne icon, it’s now relying on its historic reputation rather than delivering the service or standards you’d expect at this level. From the outset, the experience was riddled with issues: We were charged twice for our stay, and it took three emails and two phone calls to have the duplicate payment refunded. There was confusion about parking and poor communication overall — I had to repeatedly follow up on almost every query. Housekeeping was substandard: towels and bathmats were taken and never replaced, and the body wash and shampoo dispensers remained empty throughout our stay despite informing the front desk. After ordering room service, my husband became unwell with food poisoning–type symptoms. We were promised a bottle of bubbles to apologise for the inconveniences, but it never arrived. Despite requesting two rooms on the same level when booking, this was not honoured. We also overheard other guests complaining about the general cleanliness and how old and tired the hotel looks — sadly, we have to agree. After raising all these issues with Harry and Sahir (Front Office Managers), we were offered a refund for one night’s accommodation and our room service bill. However, almost four weeks later, we are still waiting. Although the duplicate charge was eventually refunded, that was it. Would not recommend.

6

Mark

Oct 20, 2025

·

Stayed 2 nights

Beautiful character building, aging from the 1980s style refurbishment. Not enough staff to run efficiently. Concierge desk often unmanned (required for valet parking) and the amazing high tea is enough of a business income to preclude the requirement to run an evening dinner service in the restaurant. Limited room service menu has to suffice.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $169	5 $141	6 $137	7 $178
8 $111	9 $112	10 $154	11 $190	12 $169	13 $182	14 $225
15 $117	16 $117	17 $142	18 $142	19 $213	20 $177	21 $177
22 $117	23 $119	24 $122	25 $139	26 $175	27 $280	28 $278
29 $117	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
		1 $117	2 $170	3 $155	4 $193	5 $191
6 $114	7 $114	8 $112	9 $114	10 $134	11 $201	12 $171
13 $112	14 $114	15 $112	16 $114	17 $112	18 $129	19 $137
20 $114	21 $114	22 $114	23 $112	24 $132	25 $182	26 $228
27 $173	28 $163	29 $129	30 $125	31 $268

The Hotel Windsor

Prices for The Hotel Windsor

Monthly average prices

About this property

Location

Room options

Junior Suite

Superior Room

Traditional Queen Room

Deluxe Room

Windsor Suite

Premier Family Room

Royal Suite

Victorian Suite

Guest reviews of The Hotel Windsor

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Hotel Windsor

Considering this hotel for your Melbourne trip?

Prices for upcoming dates