Is parking available at the property?

Free self-parking is available on-site, but it is limited. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 6:00 AM to 11:00 AM for a fee of approximately IDR 177600 for adults and IDR 88800 for children.

Are pets allowed at the property?

Pets are allowed with a fee of IDR 1500000 per pet, per night, and a pet deposit of IDR 1500000 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of IDR 399600 per vehicle (one-way, maximum occupancy 2). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.

How is the property located in relation to key landmarks?

The property is centrally located in Jakarta, just steps from Grand Indonesia and 3 minutes by foot from Thamrin City Shopping Mall. It is 0.3 mi (0.5 km) from Bundaran HI and 4.1 mi (6.6 km) from Gelora Bung Karno Stadium.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.

What are the policies for guests staying with children?

Children 5 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for specific requests and any associated costs.

Ascott Jakarta - Luxury Apartment in Jakarta

Average nightly price at Ascott Jakarta by month, last 12 months (USD)
Month	Average price
January	US$115
February	US$109
March	US$101
April	US$99
May	US$119
June	US$119
July	US$122
August	US$119
September	US$116
October	US$100
November	US$108
December	US$120

What guests think

At Ascott Jakarta, travelers consistently praise the central, walkable location by Grand Indonesia and the very spacious apartment-style rooms, while noting dated decor and occasional maintenance issues such as dim lighting, elevator hiccups, or intermittent internet and hot water problems.

Service is frequently highlighted as warm and helpful, with quick assistance and occasional early check in. Cleanliness feedback is mixed: many find rooms spotless, but others mention odors, insects, grubby fittings, or mouldy corridors. Breakfast quality and variety receive mixed comments, while the spa is appreciated and the main pool was under renovation during some stays. Expect an easy base for city exploring with attentive staff, in a property that favors function over flash.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa services receive praise and airport transfer is available. Guests also reported the main pool being closed for renovation and occasional infrastructure issues like elevator stalls or hot water outages.

Related guest reviews

8

Noor Rita

19 Aug 2025

·

Stayed 3 nights

Hotel breakfast was ok. Not much choices though. Could have been better if have more choices. Many of the cafes around the area opens quite late for breakfast, to have an early 7-8am breakfast, the Hotel breakfast is a better option. Hotel rooms :- 2 Room premier suite is great. No complain. With 2 toilets attached, it was excellent! Housekeeping was great too! I would like to compliment the GRO Pingkan & her Team. For the kind assistance in preparing the Surprise birthday party for my girl. Her kind gesture of helping me getting the Bouquet & Cakes was much appreciated. She also decorated the room! The Hotel also provides Airport Transfer. Service was excellent! Price was reasonable. Overall, i will definitely return to this hotel again!

10

Quinn

12 Sept 2025

·

Stayed 5 nights

Convenient location right near the Grand Indonesia mall in central Jakarta. Stay was comfortable and the room was very spacious with living and dining spaces. Elevators were an issue at times as they would stall, but the stay was generally good overall.

6

GEOFFREY

8 Feb 2023

·

Stayed 4 nights

Property situated conveniently in the shopping downtown area - ageing building & planned maintenance poor - room was grubby and many broken fittings - below standard for the price . Staff lovely and restaurant good . Needs a facelift and some repairs to command prices they commanding

8

Colin

1 Aug 2024

·

Stayed 3 nights

Excellent hotel, which is very close to some of Jakarta’s largest malls. Unfortunately, the main pool was out of use and undergoing renovation which was not shared prior to booking and checking in. Had I known this, I would have booked an alternative hotel within the same price range.

10

Ratna

19 Jul 2023

·

Stayed 3 nights

Excellent location. However, the water heater in master bedroom shower wasn't working properly. We have to turn hot tap to a maximum and min turn for the cold tap to get the right temperature and water did not have a strong flow. Tried using the microwave but smoke started coming out. We quickly turn it off. Overall the room is huge and clean. We will definitely return.

8

Ovino

12 Aug 2025

·

Stayed 11 nights

The building could use some work. The cleanliness also needs improvement. But the staffs are very friendly and helpful. The location is perfect with just walking distance to Grand Indonesia.

10

Juliyanti

6 Feb 2024

·

Stayed 3 nights

We had a very nice spa session at the property. Across from huge mall and easy walk to grocery and restaurant.

10

Robert Norman

4 Jul 2024

·

Stayed 8 nights

The staff were incredibly helpful and polite. The Spa massage was fantastic. The apartment itself had everything we needed, best apartment we’ve ever stayed in.

4

LIVIA

20 Feb 2025

·

Stayed 2 nights

The hotel need a restoration

4

Romeo

10 May 2024

·

Stayed 2 nights

My stay was a short 2 nights and it’s unfortunate that they were doing maintenance on the boiler so there’s no hot water at the time I need to shower…

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Cleanliness

Many guests find rooms very clean and housekeeping reliable, but multiple reviews cite issues such as bad odors, pests, dirty dishes or fridges, and mouldy or grubby areas.

Related guest reviews

6

DEREK

28 Feb 2026

·

Stayed 4 nights

The refrigerator has sign of gas leakage. Refrigerant smell. The toilet drainage always smells bad.

10

Zulhilmi

8 Sept 2025

·

Stayed 3 nights

Clean place with easy walkable to places of interest

6

GEOFFREY

8 Feb 2023

·

Stayed 4 nights

Property situated conveniently in the shopping downtown area - ageing building & planned maintenance poor - room was grubby and many broken fittings - below standard for the price . Staff lovely and restaurant good . Needs a facelift and some repairs to command prices they commanding

6

Hirokazu

17 Apr 2025

·

Stayed 2 nights

食器は汚くて洗って無いと思われる物もあった。　床も裸足で歩くと足の裏は黒く汚くなった。　冷蔵庫内もアイスの溶けたあとや汚くかった。

6

DEREK

1 Jun 2025

·

Stayed 4 nights

Found small insect in toilet. Small cockroach.

10

Swee Tiang

19 Feb 2026

·

Stayed 4 nights

Clean and allow early check in

10

Timothy John

6 Nov 2025

·

Stayed 4 nights

Attentive staff, clean room

6

DEREK

12 Apr 2025

·

Stayed 4 nights

Hand towel is no clean. Water dispenser "hot water" not working. Kettler is not clean.

6

Sze Ring

23 Nov 2025

·

Stayed 2 nights

Super old hotel, corridor was mouldy on 7/F

10

Eric

19 May 2023

·

Stayed 2 nights

Een geweldig hotel met ruime appartementen. Super schoon. Personeel is echt heel erg vriendelijk. Echt niks op aan te merken

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very spacious apartment-style units with kitchens and laundry, and many guests find them comfortable. Decor and furnishings are dated in places, with dim lighting or minor faults, and a few stays experienced Wi-Fi interruptions or brief AC issues.

Related guest reviews

8

Kentaro

5 Oct 2025

·

Stayed 3 nights

The room was very large and elegant.

10

Quinn

12 Sept 2025

·

Stayed 5 nights

Convenient location right near the Grand Indonesia mall in central Jakarta. Stay was comfortable and the room was very spacious with living and dining spaces. Elevators were an issue at times as they would stall, but the stay was generally good overall.

6

Sharifah

18 May 2025

·

Stayed 1 night

Great location with 3 major malls at the door step. Hotel is dated. Pretty dark and dim lightings at living room and toilets for the 2 bedrooms unit.

10

Marc

15 Oct 2025

·

Stayed 1 night

Good hotel. Had an upgraded very large room with living room and kitchen. Also washing/drying machine. 👍

10

Muhammad Hafeez

6 Nov 2025

·

Stayed 3 nights

Everything. Staff were helpful, the room is spacious, location is fantastic - near the Plaza and Grand Indo and Thambrin City; all within walking distance

4

ALVIN

7 Aug 2025

·

Stayed 2 nights

The room is huge but really old. The sofa and chair provided are uncomfortable.

6

Amanda

21 Nov 2023

·

Stayed 3 nights

On the sat the internet and tv is down the whole evening till Sunday afternoon. Is kind of surprising that it was down so long.

6

LIANG

19 Sept 2025

·

Stayed 3 nights

The living room is not lighten and why the closet light could not turn off since slide end to closed!

8

Halim

19 Nov 2023

·

Stayed 2 nights

There was an internet interruption on the last night of my stay

8

Lindsey

8 Apr 2024

·

Stayed 7 nights

Aircon died but they fixed it promptly

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional, and accommodating, with attentive help, quick fixes, and some early check-ins. A few guests noted inefficiencies at check-in or a missed baggage trolley request.

Related guest reviews

8

Khairil

20 May 2024

·

Stayed 2 nights

Can't beat the location. Central Jakarta with easy access to Grand Indonesia and close to Plaza Indonesia. Staff hospitality and service was amazing as usual. It's our 3rd stay here and although the rooms are a bit dated, they are big, clean and comfortable.

8

Noor Rita

19 Aug 2025

·

Stayed 3 nights

Hotel breakfast was ok. Not much choices though. Could have been better if have more choices. Many of the cafes around the area opens quite late for breakfast, to have an early 7-8am breakfast, the Hotel breakfast is a better option. Hotel rooms :- 2 Room premier suite is great. No complain. With 2 toilets attached, it was excellent! Housekeeping was great too! I would like to compliment the GRO Pingkan & her Team. For the kind assistance in preparing the Surprise birthday party for my girl. Her kind gesture of helping me getting the Bouquet & Cakes was much appreciated. She also decorated the room! The Hotel also provides Airport Transfer. Service was excellent! Price was reasonable. Overall, i will definitely return to this hotel again!

10

Muhammad Hafeez

6 Nov 2025

·

Stayed 3 nights

Everything. Staff were helpful, the room is spacious, location is fantastic - near the Plaza and Grand Indo and Thambrin City; all within walking distance

10

Anati

6 Dec 2024

·

Stayed 2 nights

Staff was welcoming and accommodating. Very near to shopping malls. Room was comfy and clean.

8

Ali

29 Jan 2025

·

Stayed 2 nights

It was good for shopping but the furniture was a little bit old and during checkout I have requested the baggage trolley but they didn’t bring it to me at all I don’t know why.

10

Evy

12 Nov 2023

·

Stayed 2 nights

Great location and customer service. Genuinely friendly staff (not expecting tips but if you do, it’s appreciated). Older style with old school charm with great amenities. Large rooms. Wouldn’t hesitate to stay here again or in any Ascott property.

8

Mayumi

3 Jul 2024

·

Stayed 2 nights

The restaurant for breakfast was very small for the size of hotel and overpriced. There were only three check-in desks and inefficient.

10

Jerry

5 Jun 2023

·

Stayed 4 nights

The staff were very friendly and helpful with all of our questions. Our room was clean. Love the “earth hour”, where the lights in the lobby was turned off for an hour.

10

Elsie Nila

18 Jan 2025

·

Stayed 4 nights

friendly, professional staff

10

Edward

25 Aug 2023

·

Stayed 3 nights

Great location and customer service is excellent

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AI-generated summary based on recent guest reviews

Location

Exceptionally central and walkable, steps from Grand Indonesia, Plaza Indonesia, and Thamrin City, making shopping easy. A few guests mention heavy traffic in the area.

Related guest reviews

10

Indrawati

14 Aug 2023

·

Stayed 10 nights

Right in the centre of jakarta, very close to Grand Indonesia and Plaza Indonesia, not too far to MRT station .

10

Quinn

12 Sept 2025

·

Stayed 5 nights

Convenient location right near the Grand Indonesia mall in central Jakarta. Stay was comfortable and the room was very spacious with living and dining spaces. Elevators were an issue at times as they would stall, but the stay was generally good overall.

10

Muhammad Hafeez

6 Nov 2025

·

Stayed 3 nights

Everything. Staff were helpful, the room is spacious, location is fantastic - near the Plaza and Grand Indo and Thambrin City; all within walking distance

10

Lina

29 Apr 2024

·

Stayed 2 nights

Great hotel, centrally located and right next to awesome shopping options.

10

Stephen R

10 Feb 2025

·

Stayed 8 nights

This place is amazing, a luxury apartment essentially. Amazing location and less than 100 m from a mega mall (across the street).

8

Ovino

12 Aug 2025

·

Stayed 11 nights

The building could use some work. The cleanliness also needs improvement. But the staffs are very friendly and helpful. The location is perfect with just walking distance to Grand Indonesia.

10

Muhammad Awalludin

23 Apr 2024

·

Stayed 6 nights

The location of the place is great.

8

Muhamed

8 Jun 2023

·

Stayed 3 nights

Right in the middle of the shopping district. Literally a stone's throw to Grand Indonesia and Thamrin City. Traffic jams can be bad though

10

Indrawati

9 Apr 2024

·

Stayed 7 nights

Walkable, shopping, foods, transportation , is so easy to go around.

8

Soma

18 Mar 2025

·

Stayed 3 nights

Hotel stay was functional. Excellent location to big malls in JKT

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as basic with limited variety, though some praise the quality and vegetarian choices and a few found the restaurant superb. Others felt the breakfast venue was small or overpriced, and one mentioned mosquitoes.

Related guest reviews

8

Noor Rita

19 Aug 2025

·

Stayed 3 nights

Hotel breakfast was ok. Not much choices though. Could have been better if have more choices. Many of the cafes around the area opens quite late for breakfast, to have an early 7-8am breakfast, the Hotel breakfast is a better option. Hotel rooms :- 2 Room premier suite is great. No complain. With 2 toilets attached, it was excellent! Housekeeping was great too! I would like to compliment the GRO Pingkan & her Team. For the kind assistance in preparing the Surprise birthday party for my girl. Her kind gesture of helping me getting the Bouquet & Cakes was much appreciated. She also decorated the room! The Hotel also provides Airport Transfer. Service was excellent! Price was reasonable. Overall, i will definitely return to this hotel again!

8

Amirrudin

1 Oct 2025

·

Stayed 3 nights

Great location..near to Thamrin City, Grand Indonesia Mall..the only downside is the limited variety for its breakfast buffet

10

Patrick

27 Nov 2023

·

Stayed 5 nights

Amazing and friendly staff, large and clean rooms. Restaurant was superb. Would definitely stay again next time we are in Jakarta

10

Trenton

30 May 2023

·

Stayed 7 nights

Good stay. Staff are warm, welcoming and attentive. Room was spotlessly clean. Only used the restaurant for breakfast and one lunch. Quality was excellent, just a little more variety might be needed at times. Central location. Special mention to Lia. Friendly and professional.

6

Mohammed

31 Dec 2023

·

Stayed 6 nights

The breakfast could have been better.Resturant needs to be sprayed with mosquitoes spray .Overall ok

10

Hardik

22 Nov 2024

·

Stayed 1 night

Good, big room with good amenities. Hotel close to two big malls within walking distance - plenty of local shopping experience. Good buffet breakfast at the hotel with enough vegetarian options. Hotel lobby also unique compared to other hotels. Only downside was the dryer in the hotel room was bad. Did a mistake of washing clothes in the inbuilt washer/dryer in room and it took more than 5 hours to dry the clothes(even then not dry fully) and in the process it actually damaged the clothes.

8

Mayumi

3 Jul 2024

·

Stayed 2 nights

The restaurant for breakfast was very small for the size of hotel and overpriced. There were only three check-in desks and inefficient.

10

Fazia Mozmeen

10 Oct 2024

·

Stayed 8 nights

Amazing place!! Good staff!! Good breakfast options. Handy location for shopping.

8

Inggrid

30 Dec 2025

·

Stayed 2 nights

Breakfast is basic, staffs are very helpful

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $134	17 $128
18 $105	19 $105	20 $109	21 $129	22 $132	23 $164	24 $137
25 $106	26 $105	27 $104	28 $105	29 $101	30 $110	31 $123

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $103	3 $104	4 $104	5 $104	6 $111	7 $112
8 $84	9 $102	10 $95	11 $95	12 $95	13 $96	14 $109
15 $76	16 $97	17 $96	18 $96	19 $96	20 $103	21 $117
22 $84	23 $96	24 $96	25 $96	26 $96	27 $103	28 $117
29 $84	30 $89

Ascott Jakarta

Prices for Ascott Jakarta

Monthly average prices

About this property

Location

Room options

Executive Room, 2 Bedrooms

Premier Suite, 3 Bedrooms

Premier Room, 3 Bedrooms

Premier Studio

Premier Room, 2 Bedrooms

Premier Room, 1 Bedroom

Guest reviews of Ascott Jakarta

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ascott Jakarta

Prices for upcoming dates

Business details