Name: Kristal Hotel Jakarta
Address: Jalan Tarogong Raya, Lebak Bulus, Cilandak, Jakarta, Indonesia, Jakarta, Indonesia
Rating: 8.17

Guest reviews

8.2

Very good

Based on 8,802 verified reviews

Who stays here?

Business

59%

Couple

4%

Family

26%

Group

7%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Kristal Hotel Jakarta, guests frequently praise the friendly, helpful staff, spacious family-friendly rooms, tasty breakfasts, and a convenient yet quiet location near malls and restaurants, with the pool and bar adding to a relaxed stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Lucy

11 Nov 2025

·

Stayed 1 night

Great family stay at Kristal Hotel! We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!

10

Lucy

10 Nov 2025

·

Stayed 2 nights

We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!

10

Lucy

24 Oct 2025

·

Stayed 2 nights

We had such an amazing time at Kristal Hotel! From the moment we arrived, the staff made us feel truly welcome and went out of their way to make our family comfortable. The room was spotless, spacious, and well-equipped — perfect for traveling with family. The hotel has a lovely, relaxed atmosphere, and we really appreciated the quiet nights after our busy days exploring. Breakfast was delicious with plenty of choices that everyone in the family enjoyed. The location is also fantastic — close to restaurants, shops, and local attractions, yet peaceful enough for a good rest. Everything was so well taken care of, and we genuinely felt at home. We would absolutely stay here again and highly recommend Kristal Hotel to any family looking for a comfortable and friendly place to stay! As well…. Thank you Hotels.com to make this trip easiest with your help.

4

Nome

22 Sept 2025

·

Stayed 2 nights

Pictures do not represent the current state of the hotel. It is an excellent location if attending events at JIS, but it is old and not like the pictures anymore.

4

Lina

20 Sept 2025

·

Stayed 1 night

Room very old and doesn’t look like the pictures showed in Expedia.

Jalan Tarogong Raya, Lebak Bulus, Cilandak, Jakarta, Indonesia

Location

Located in Jakarta, Hotel Kristal is in the suburbs and convenient to Pondok Indah Golf and Country Club and Pondok Indah Mall

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

FAQs

Complimentary on-site parking is available for guests. However, parking is limited.

Breakfast is available on the premises, providing a variety of options to start the day. Specific serving hours are not mentioned.

Check-in time is at 15:00, and check-out time is at 12:00. Early check-in or late check-out may be available upon request, but specific details regarding costs are not provided.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility and pool access features are not provided.

The hotel is situated in Cilandak, Jakarta, near a metro station and within proximity to shopping areas like Pondok Indah Mall and Blok M Square. Popular attractions such as Ragunan Zoo and Kidzania are also nearby.

Yes, the hotel features an outdoor swimming pool. The operational hours and whether it is heated or seasonal are not specified.

Children are welcome at the hotel. Specific policies regarding the minimum age for children to stay for free are not mentioned.

The hotel offers cribs and rollaway beds, but specific availability, age applicability, maximum number allowed, and associated costs are not detailed. Advance requests may be necessary.

Kristal Hotel Jakarta

Amenities

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