Holiday Inn & Suites Jakarta Gajah Mada by IHG

Stayed here before everything is excellent, staff ,breakfast ,rooms , Pool is nice everything in the gym worked,great hotel

This property is clean and nice. The staff is friendly and well-trained. The gym is also very nice, with a good selection of equipment. However, due to MRT construction, you must understand there is a bit of traffic near the area.

Super hôtel. Bien situé. Chambre, breakfast, restaurant, piscine, service.. tout était parfait. Seul bémol l'environnement de l'hôtel en travaux.

Had a 1 bedroom suite which was very spacious and comfortable. Even had a washer / dryer which was unexpected. Staff lovely. Breakfast buffet amazing with so many selections. Pool much smaller than expected. Lots of noise from other apartments and could hear dining chairs being moved around all hours of the night. Would stay again 😄😄

Lovely clean hotel. Nice with the rooftop pool that had amazing views over the city. Amazing breakfast buffet with great variety and several live cooking stations.

Great staff, pool area and breakfast.

Dejligt hotel med hyggeligt pool område og gode træningsfaciliteter. Personalet var søde og meget hjælpsomme. Rengøringen på værelset var ikke i top. Morgenmaden var virkelig lækker.

スタッフが丁寧で、清掃も行き届いていました。朝食のビュッフェも充実していて毎朝楽しみでした。プールも良かったです。

半年ぶりのジャカルタで2度目の利用。 前回同様場所の不便さ以外申し分なしの良さ、、、と言いたいところだが、今回は時期がインドネシアでラマダン明けの長期休暇だった影響か、若干キャパオーバーしているように見受けられた。 実際、エレベーターは待ち時間が長く、朝食時のレストランは非常に混雑し、プールは明らかなキャパオーバーで、プールサイドでのんびり過ごそうと思っていた思惑は実現出来ず。 気まぐれでフィットネスルームを利用するも、そこは子供の遊び場と化しており、危なっかしくて気掛かりで集中出来ず。 とはいえ、そんな中でもスタッフは笑顔で親切に接してくれたし、清掃はきっちりしていたし、ホテルの評価を下げるまでには至らず。 ただただ時期が悪かったかな。

Good Wi-Fi and nice large gym. Three restaurants with a nice breakfast buffet. There is even a small shopping mall at the rear of the hotel although it doesn’t have a lot of stores yet. It’s a good thing that the hotel is well equipped though because there is really nothing else in the area.

The hotel staff are friendly and helpful. Hotel room cleaning services can improve. Toilet bowl needs cleaning bathroom floor needs mopping clean. The hotel bedroom carpets need to be vacuum clean.

Very well maintained property that feels like a 4-star hotel. The hotel staff provided exceptional service and strove to make sure quests were satisfied. Special recognition to housekeeping. They were outstanding in every walk. Wouldn't hesistate to stay at the property again.

Can't believe knock on my door at 9am to clean up the room on Sunday! Also, I saw a piece of garbage in my room where is not belong to me...which means the room has not been completely clean up before hand over. In addition, unlike what I have before with the same price, no breakfast include this time.

とても清潔で、場所も便利。スタッフも親切で気持ちが良い。本当に、お勧め出来るホテルです。

Dirty greasy floor in the dinning/buffet area. Smelly beddings and strong smoke smell in the bathroom of nonsmoking room.

Stain found on the bed sheet. A bit disappointed with the cleanliness. Staffs are friendly and the breakfast is good as always.

Hotel is not very clean and give cheap budget hotel vibes

Very clean! The best staff and service I’ve ever seen. Extremely delicious breakfast.

Breakfast is very good. Staff excellent. The room is good but housekeeping could be better - kettle broken, dressing gown smelly. Location is a main problem - the traffic jam of the road in front of the hotel means getting to central Jakarta takes very long. There are a few restaurants in the small mall behind the hotel but that’s about it. There are street side stalls nearby and some fast food places in Glodok China town but they don’t really worth trying.

清潔な施設、親切なスタッフ、おいしい朝食、全てにおいて最上級でした。

This was our third stay at the HI Gajah Mada and we loved it again. Booked a premier room which was spacious and located at the cornerend of the floor. Super friendly staff, front desk, concierge, restaurant crew, housekeeping people and all those I forgot to mention. Special thanks to chef Yadi for serving off menu delights. We will be back next year!!!

有註明要安靜的房間，但卻排在頂樓28樓，有馬達的聲音？造成整晚都沒辦法入睡。

Fijne ruime schone kamer, personeel was behulpzaam en beleefd.

Had a 1 bedroom suite which was very spacious and comfortable. Even had a washer / dryer which was unexpected. Staff lovely. Breakfast buffet amazing with so many selections. Pool much smaller than expected. Lots of noise from other apartments and could hear dining chairs being moved around all hours of the night. Would stay again 😄😄

Wow, wow and wow. From a cheerful and fast check in through every wonderful breakfast to check out we continued to be impressed. They deserve their nearly perfect rating. After a hot and sticky day in Jakarta, coming back to the Holiday Inn was a cool and clean respite. My only complaint was that the air system did not seem to filter out the smoke from other rooms, which was intrusive at times despite the hotel acting immediately when I brought it to their attention. Thank you to Ardita for those excellent ice Cafe lattes (yes, real coffee with breakfast not instant powder). Oh and the breakfast is worth the price. It has limited western food (husband found it tough going because he's picky) but the Chinese and indonesian food was different every day and it was a GREAT chance to try unique food that I may not have ordered on my own. Spotless sheets and towels, extremely comfortable bed with both firm and soft pillows, big room with a couch and an ergonomic desk chair in case you have to work, bathrobes and slippers, a 'shadafa' and a SILENT night's sleep. I'm an extremely light sleeper and I never heard one motorcycle motor or guest's suitcase. It's also a two minute walk to the 1 bus line which takes you quickly to the Kota train station and the heart of old town, and a 3 minute walk to Chinatown. If you're like me and anguish over every hotel choice in a new travel destination, stop searching and book here. You won't regret it.

Upgraded to suite and it was huge, very comfortable and nice view. Variety choices of food. But soundproofing is not that good, the rest is all great

The room decor is a little bit outdated but the room was extremely clean. Staff is very polite and friendly. Food at the restaurant for lunch was average and overpriced.

室内は綺麗で、スタッフも笑顔で挨拶、対応してくれました。 朝食のビュッフェは種類が多く、連泊しても飽きなかったです。 シャワーの温水が出ないことが度々あったので、★−1にしています。

Good Wi-Fi and nice large gym. Three restaurants with a nice breakfast buffet. There is even a small shopping mall at the rear of the hotel although it doesn’t have a lot of stores yet. It’s a good thing that the hotel is well equipped though because there is really nothing else in the area.

Best location for those wanting to visit Chinatown as it is five minutes walking distance. Room is spacious although the bath room fixtures, especially shower head is not too functional in switching the discharge spraying volume. Likewise the bed sheets seem a little aged and soiled. The standing light holder is falling loosen. And last but not least strange nose that travels to the room - probably originated from the passenger lifts.. in short housekeeping issues that the management team should seriously look into.

This was our third stay at the HI Gajah Mada and we loved it again. Booked a premier room which was spacious and located at the cornerend of the floor. Super friendly staff, front desk, concierge, restaurant crew, housekeeping people and all those I forgot to mention. Special thanks to chef Yadi for serving off menu delights. We will be back next year!!!

櫃台接待人員超級爛，ㄧ直要我換房間，而且只給ㄧ小時讓我打包行李，我有三大箱行李ㄧ個小時打包非常趕時間，而且房間內很多小蚊子，叮咬到我全身發癢。

So thankful to Miss Merva from the front desk who went above and beyond, allowing me to checkin early after like 20 hour flight and upgraded one of my rooms.

The service is almost good but the quality of service is not stable

Yati the Pastry Chef was exceptional. He always greeted us and spent time recommending various foods.

Staff greeted us by name. Yadi, the pastry chef, was very personal and went above and beyond to make sure we were pleased with the service.

Great staff, pool area and breakfast.

Cet hôtel est parfaitement situé pour visiter Jakarta, il faut utiliser les taxis qui desservent l'établissement. Le personnel est toujours au petit soin pour vous, quelle que soit l'heure et la demande. Le buffet du petit-déjeuner est gargantuesque et le chef est excellent dans sa cuisine. Je recommande cet hôtel !!

I stayed from Friday to Wednesday, and it was an incredibly pleasant experience. The reason my trip was so enjoyable was because of the exceptional hotel staff. Each of them was kind and radiated positive energy. On the day before my birthday, my client sent me a cake, and I asked the hotel for assistance in refrigerating it. Not only did they remember my birthday and congratulate me as soon as I entered the lobby on my birthday, but they also surprised me by sending a delicious cake with a personalized birthday message to my room. Thank you, Taufan, and everyone else involved. P.S. The breakfast and swimming pool were also fantastic!

Staff nice but a bit confused. Gave us a smoking room but fixed it right away with upgrade and apologized. Charged us for kids beds even though I booked -and paid incl. 2 kids. Gave me a RETURN price for pick up and drop off, but at departure they said the price was only one way. Fixed an old taxe last minut free of charge. Sweet but confused

This is a very nice and well run hotel. The room was great, all very modern. Hotel restaurant was ok, pizza was perhaps the best which doesn’t say a lot. Food selection and quality just average and service was lacking. But overall we enjoyed our stay. Location is a bit doggy: big construction outside and tons of poverty but a close walk to Batavia, the old colonial Dutch area. Must check out Batavia restaurant where the food was very good and the band one night was amazing! Grab works well. And do a day tour of the city. Alcohol very expensive everywhere when you can find it.

This property is clean and nice. The staff is friendly and well-trained. The gym is also very nice, with a good selection of equipment. However, due to MRT construction, you must understand there is a bit of traffic near the area.

Awesome location if you want to explore Chinatown!

2度目の宿泊ですが、 以前と変わらずスタッフの皆さん笑顔で対応してくださいます。 ファタヒラ広場からも近く、コンビニも近くにありますが、食事場所は少ないです。 タクシー移動メインであれば、立地は良いと思います。

Great Hotel. Not a good location.

The room is spacious and clean. The bed is also clean and comfortable. I recommend the breakfast buffet because it is delicious, but the dinner buffet is not as good as the breakfast. It is a convenient place to tour the Old Batavia Museum and Square. Good for using Jakarta Kota subway station. It's close to the bus stop. The low cost is also an advantage. 방이 넓고 깨끗함. 침대도 깨끗하고 편안함. 조식 뷔페가 맛있어서 추천하는데, 저녁 뷔페는 아침보다 못함. 옛 바타비아 박물관과 광장을 관광하기에 편리한 장소임. 자카르타 코타 전철역을 이용하기에 좋음. 버스 정거장에 가까운 곳에 있음. 비용이 저렴한 것도 장점임..

施設、スタッフの親切さ、金額、諸々素晴らしかったです。 特にスタッフの皆さんは丁寧ながらフレンドリーで、非常に好感が持てました。 唯一難点を上げるなら、駅から遠い、ホテル周辺の環境があまり良くない、というのがありましたが、grabで駅前まで出るなどすればそれほど気にならないです。 金額を考えるなら周辺環境も充分許容範囲内でした。

Breakfast is very good. Staff excellent. The room is good but housekeeping could be better - kettle broken, dressing gown smelly. Location is a main problem - the traffic jam of the road in front of the hotel means getting to central Jakarta takes very long. There are a few restaurants in the small mall behind the hotel but that’s about it. There are street side stalls nearby and some fast food places in Glodok China town but they don’t really worth trying.

Everything regarding the hotel itself is great...the only exception is the condition surrounding the building which is chaotic because of the MRT project.

Best location for those wanting to visit Chinatown as it is five minutes walking distance. Room is spacious although the bath room fixtures, especially shower head is not too functional in switching the discharge spraying volume. Likewise the bed sheets seem a little aged and soiled. The standing light holder is falling loosen. And last but not least strange nose that travels to the room - probably originated from the passenger lifts.. in short housekeeping issues that the management team should seriously look into.

Very modern nice hotel. Amazing choicee of breakfast

This is a very nice and well run hotel. The room was great, all very modern. Hotel restaurant was ok, pizza was perhaps the best which doesn’t say a lot. Food selection and quality just average and service was lacking. But overall we enjoyed our stay. Location is a bit doggy: big construction outside and tons of poverty but a close walk to Batavia, the old colonial Dutch area. Must check out Batavia restaurant where the food was very good and the band one night was amazing! Grab works well. And do a day tour of the city. Alcohol very expensive everywhere when you can find it.

部屋が広く清潔で静か。朝食ビュッフェが豪華で美味しい。フロント、レストラン、ルームクリーナーの全てのホテルスタッフの方々は皆さん笑顔で親切で快適。特にコンシェルジュの方の親切で的確な対応でトラブルを解決していただきました。次回も必ず利用します。

早餐可以增加炒麵的天數，其它如粿條或米粉可以減少，因為不好吃。

Love the breakfasts buffet so much

The room is spacious and clean. The bed is also clean and comfortable. I recommend the breakfast buffet because it is delicious, but the dinner buffet is not as good as the breakfast. It is a convenient place to tour the Old Batavia Museum and Square. Good for using Jakarta Kota subway station. It's close to the bus stop. The low cost is also an advantage. 방이 넓고 깨끗함. 침대도 깨끗하고 편안함. 조식 뷔페가 맛있어서 추천하는데, 저녁 뷔페는 아침보다 못함. 옛 바타비아 박물관과 광장을 관광하기에 편리한 장소임. 자카르타 코타 전철역을 이용하기에 좋음. 버스 정거장에 가까운 곳에 있음. 비용이 저렴한 것도 장점임..

Very clean! The best staff and service I’ve ever seen. Extremely delicious breakfast.

Excellent service and amazing breakfast

The room decor is a little bit outdated but the room was extremely clean. Staff is very polite and friendly. Food at the restaurant for lunch was average and overpriced.

Exceeded my expectations for the price paid. Highly recommended , it’s a great value . I stayed 7 nights at this hotel. The room is very spacious, breakfast selection and tase is excellent and service from entire staff also excellent. I want to thank Yadi for explaining the many different Indonesian dishes and making my breakfasts special. He also made me sample some items not on the main buffet . At the concierge desk I received a lot of help and good extraordinary service from Fajrin and Yudha. Yudha from the pastry station also very helpful. It was easy to get around using grab.