Is parking available at the property?

Self parking is available on-site for a fee of EUR 14 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 12 per person.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Specific details about elevators and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Dortmund, approximately 0.2 km from Westenhellweg Street and 0.4 km from several attractions including the Museum of Art and Cultural History and the Dortmund Christmas Market. The nearest major airport is Dortmund (DTM), located 15.6 km away.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Mercure Hotel Dortmund City

Average nightly price at Mercure Dortmund City by month, last 12 months (USD)
Month	Average price
January	US$107
February	US$119
March	US$112
April	US$97
May	US$91
June	US$88
July	US$82
August	US$83
September	US$99
October	US$133
November	US$113
December	US$116

What guests think

At Mercure Hotel Dortmund City, travellers highlight the very central location near the Hauptbahnhof and U-Bahn, generally spacious rooms, and good value, while noting difficult building access, limited parking options, and occasional smoke odours or noise.

Breakfast is often rated good, though some find the selection modest or the price high. Several comments mention fixed windows, limited outlets or lighting, shower over bath layouts, and inconsistent minibar or fridge availability, with some reporting street or corridor noise. Service is widely described as friendly and helpful, yet there are isolated complaints about slow responses, billing or invoicing issues, and an unfriendly interaction. Expect a central, no-frills stay with good value and a few access and consistency quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No on-site parking; guests use nearby public garages and unloading at the entrance is tricky. Access can be awkward as the hotel is on the third floor via a lift, and the entrance is hard to find.

Related guest reviews

6

Inmaculada

6 Feb 2025

·

Stayed 3 nights

Bien localizado pero incomodo de acceder...tercer piso. Pocos enchufes en la habiatcion y dispersos. No se puede abrir ninguna ventana, como una jaula. Desayuno bien y personal able

8

Benjamin

23 Mar 2023

·

Stayed 2 nights

Hotelzugang sehr schwierig zu finden - keine richtige entlade Möglichkeit

8

Dunston

9 Oct 2024

·

Stayed 1 night

Es war schwer zu finden, nicht deutlich sichtbar. Wenn man mit Auto kommt, keine Möglichkeit vor dem Eingang zu parken und um die Koffer zu beladen und entladen.

8

Jürgen

26 Aug 2024

·

Stayed 1 night

Leider ist das Hotel im 3. Stock nur über einen Aufzug mit einer Stufe zur Straße hin erreichbar. Für Rollstuhlfahrer nur schwer erreichbar.

4

Di

7 Jun 2024

·

Stayed 1 night

not good, we arrived late, could not find the parking lot; and try to call the reception, nobody answered. Only after I went to the reception, I found the staff and got some support and help. Please clearly mention the park lot in the booking process !

8

Michael

18 Apr 2024

·

Stayed 1 night

Es wird momentan in der Straße gebaut. Haben dadurch Probleme gehabt das Hotel zu finden. Leider deshalb auch etwas laut.

8

Heidi

5 Aug 2025

·

Stayed 1 night

Läget är bra och väldigt centralt. Stora rum med en helt okej säng. Parkering sker i publika parkeringshus och det går inte att köra fram bilen framför hotellet för att lasta av, det är en bit att gå mellan hotellet och parkeringen med bagaget. Frukosten var okej men inte mer än det.

4

Mirella

12 Feb 2026

·

Stayed 1 night

Pensavo di aver prenotato nell‘altro Mercure molto più bello e con ristorante. Questo è in una brutta zona vicino la stazione non ha ristorante non ha scale solo esterne e si deve prendere sempre l‘ascensore, persona alla reception scortese. Non tornerò non lo consiglio

8

Rosalyn

6 Jul 2024

·

Stayed 3 nights

Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon

8

Bernd

28 Sept 2025

·

Stayed 1 night

all ok. leider keine Parkplatzmöglichkeit vor Ort.

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Cleanliness

Generally clean rooms, but several guests reported smoke odours (including being assigned a smoking room) and occasional issues like pests or worn bathrooms.

Related guest reviews

8

Susan

10 Sept 2025

·

Stayed 1 night

Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.

10

Roman

19 Mar 2025

·

Stayed 2 nights

Ein ruhiges sauberes Hotel mitten in der City. U-Bahn direkt unter dem Hotel, Einkaufsmöglichkeit rundum. Reichhaltiges Frühstück. Alles in allem ein sehr guter Aufenthalt.

10

Jens

6 Aug 2025

·

Stayed 1 night

The quality-price good. Clean. Big room, stayed with our son, extra bed

8

Matthias

21 Apr 2024

·

Stayed 3 nights

Sehr freundliches Personal. Badezimmer etwas abgewohnt.

4

Tina

27 Oct 2024

·

Stayed 3 nights

Got a very smelly smoker’s room although the booking said nosmoker. They could only give me a new room next day, so my clothes and stuff all smelled very bad. All ok apart from that

2

Horst

2 Oct 2025

·

Stayed 1 night

Es riecht nach Zigaretten am check in

6

Rüdiger

20 Oct 2023

·

Stayed 2 nights

Lange Wartezeit an der Rezeption. Fehlerhafte Berechnung. Silberfischchen im Bad.

2

Petra

14 Dec 2025

·

Stayed 1 night

Das Zimmer war geräumig, gut eingerichtet und ziemlich sauber. Die Rezeptionistin freundlich und kompetent. Was allerdings überhaupt nicht gut war und dazu geführt hat, dass ich nicht schlafen konnte, war der immense Lärm. Zum einen waren die Fenster kaum schallisoliert, so dass selbst im 5. Stock Gespräche, Streit, Gesänge von der Strasse zu hören waren. Des weiteren waren das Türklatschen etc. vom Flur sehr laut. Und es gab ein permanentes Brummen, das sehr störte. Ob es der (abgeschlossene) Kühlschrank war oder von der (eigentlich ausgestellten) Klimaanlage kam, weiß ich nicht. Somit werde ich wohl nicht mehr hier übernachten, denn nicht schlafen können für 153.-€ ist für mich ein Ausschluss-Kriterium. Sorry!

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Rooms

Several comments mention fixed windows, limited outlets or lighting, shower over bath layouts, and inconsistent minibar or fridge availability, with some reporting street or corridor noise. Others had quiet, comfortable stays.

Related guest reviews

8

Susan

10 Sept 2025

·

Stayed 1 night

Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.

6

Inmaculada

6 Feb 2025

·

Stayed 3 nights

Bien localizado pero incomodo de acceder...tercer piso. Pocos enchufes en la habiatcion y dispersos. No se puede abrir ninguna ventana, como una jaula. Desayuno bien y personal able

10

Axel

10 Dec 2022

·

Stayed 1 night

Zu wenig Licht, Service ist Top

6

Mustafa Emre

24 Jun 2024

·

Stayed 2 nights

Konum olarak cok iyi. Odada minibar kilitli ve kullanim disi olmasi gercekten cok kotuydu.

8

Heidi

5 Aug 2025

·

Stayed 1 night

Läget är bra och väldigt centralt. Stora rum med en helt okej säng. Parkering sker i publika parkeringshus och det går inte att köra fram bilen framför hotellet för att lasta av, det är en bit att gå mellan hotellet och parkeringen med bagaget. Frukosten var okej men inte mer än det.

6

Hamid

25 Sept 2024

·

Stayed 2 nights

It was an okay hotel and I would not stay there again. Becuse the room did not have Iron and a refrigerator.

8

Rosalyn

6 Jul 2024

·

Stayed 3 nights

Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon

4

Marcel

10 Jun 2024

·

Stayed 2 nights

70er Jahre

10

Adam

18 Jun 2024

·

Stayed 1 night

Great central spot literally a 5 min walk from the main train station. Very quiet and comfortable as well.

2

Petra

14 Dec 2025

·

Stayed 1 night

Das Zimmer war geräumig, gut eingerichtet und ziemlich sauber. Die Rezeptionistin freundlich und kompetent. Was allerdings überhaupt nicht gut war und dazu geführt hat, dass ich nicht schlafen konnte, war der immense Lärm. Zum einen waren die Fenster kaum schallisoliert, so dass selbst im 5. Stock Gespräche, Streit, Gesänge von der Strasse zu hören waren. Des weiteren waren das Türklatschen etc. vom Flur sehr laut. Und es gab ein permanentes Brummen, das sehr störte. Ob es der (abgeschlossene) Kühlschrank war oder von der (eigentlich ausgestellten) Klimaanlage kam, weiß ich nicht. Somit werde ich wohl nicht mehr hier übernachten, denn nicht schlafen können für 153.-€ ist für mich ein Ausschluss-Kriterium. Sorry!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Often praised as friendly and helpful, with smooth check-in and accommodating staff. However, some note slow or unresponsive moments, an unfriendly interaction, and billing or business-invoice problems.

Related guest reviews

10

Brian

23 Oct 2023

·

Stayed 1 night

Good location near the alt stadt and shopping. Recommend for football visitors. Staff kept bar open (for Bier) after football match on a friday night. Friendly check-in and check out. Short walk from the hbf.

8

Susan

10 Sept 2025

·

Stayed 1 night

Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.

10

Pamela

27 Oct 2022

·

Stayed 1 night

Good central location, friendly, helpful, staff. Easy check in. Recommend as a no frills place to stay.

10

Axel

10 Dec 2022

·

Stayed 1 night

Zu wenig Licht, Service ist Top

4

Di

7 Jun 2024

·

Stayed 1 night

not good, we arrived late, could not find the parking lot; and try to call the reception, nobody answered. Only after I went to the reception, I found the staff and got some support and help. Please clearly mention the park lot in the booking process !

4

Mirella

12 Feb 2026

·

Stayed 1 night

Pensavo di aver prenotato nell‘altro Mercure molto più bello e con ristorante. Questo è in una brutta zona vicino la stazione non ha ristorante non ha scale solo esterne e si deve prendere sempre l‘ascensore, persona alla reception scortese. Non tornerò non lo consiglio

10

Yvonne

5 May 2025

·

Stayed 2 nights

Bin schon mal vor ein paar Jahren hier gewesen. Sehr freundliches Personal. Das Hotel liegt zentral, bis zur U-Bahn zum Stadion ist es nur ein kurzer Weg. Und schöne Ruhrpott Artikel zum kaufen vor Ort.

2

Jörn

24 Sept 2023

·

Stayed 1 night

Es war nicht möglich im Hotel eine Rechnung mit Firmenanschrift zu bekommen. Für Geschäftsreisen nicht zu empfehlen !!

6

Rüdiger

20 Oct 2023

·

Stayed 2 nights

Lange Wartezeit an der Rezeption. Fehlerhafte Berechnung. Silberfischchen im Bad.

10

Julia

8 Dec 2022

·

Stayed 2 nights

Die Rezeptionisten waren super zuvorkommend und freundlich, insbesondere der Herr in der Nachtschicht. Ich kann das Hotel nur empfehlen!

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Location

Exceptionally central near the Hauptbahnhof and U-Bahn, walkable to shopping, bars, the German Football Museum, and with easy links to Signal Iduna Park. Some found the entrance hard to spot, unloading by car inconvenient, and the station area occasionally unpleasant.

Related guest reviews

8

Susan

10 Sept 2025

·

Stayed 1 night

Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.

2

Jose

1 Jul 2024

·

Stayed 2 nights

Not a good hotel Minimum service and the area ugly

8

Janne

30 Jan 2026

·

Stayed 1 night

Excellent location with good connections!

10

Silke

30 Aug 2025

·

Stayed 1 night

Alles prima. Sehr zentral. Frühstück sehr ordentlich.

10

Roman

19 Mar 2025

·

Stayed 2 nights

Ein ruhiges sauberes Hotel mitten in der City. U-Bahn direkt unter dem Hotel, Einkaufsmöglichkeit rundum. Reichhaltiges Frühstück. Alles in allem ein sehr guter Aufenthalt.

8

Heidi

5 Aug 2025

·

Stayed 1 night

Läget är bra och väldigt centralt. Stora rum med en helt okej säng. Parkering sker i publika parkeringshus och det går inte att köra fram bilen framför hotellet för att lasta av, det är en bit att gå mellan hotellet och parkeringen med bagaget. Frukosten var okej men inte mer än det.

10

Akio

28 Nov 2025

·

Stayed 2 nights

cooles, grosses Zimmer im Turm. Gute Lage und Anbindung an ÖPNV

8

Rosalyn

6 Jul 2024

·

Stayed 3 nights

Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon

10

Petra

15 Aug 2024

·

Stayed 1 night

Das Hotel kann nichts dafür, aber die Klientel vor dem Hotel war unangenehm.

10

Adam

18 Jun 2024

·

Stayed 1 night

Great central spot literally a 5 min walk from the main train station. Very quiet and comfortable as well.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, though a few guests found the selection modest or the price high.

Related guest reviews

8

Susan

10 Sept 2025

·

Stayed 1 night

Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.

8

Frank

16 May 2023

·

Stayed 1 night

alles gut, Frühstück sehr abwechslungsreich.

10

Silke

30 Aug 2025

·

Stayed 1 night

Alles prima. Sehr zentral. Frühstück sehr ordentlich.

10

Roman

19 Mar 2025

·

Stayed 2 nights

Ein ruhiges sauberes Hotel mitten in der City. U-Bahn direkt unter dem Hotel, Einkaufsmöglichkeit rundum. Reichhaltiges Frühstück. Alles in allem ein sehr guter Aufenthalt.

8

leen

2 Dec 2023

·

Stayed 2 nights

Goed hotel voor twee nachten alleen het onbijt is wat aan de magere kant .voor de rest hadden we een mooie kamer.

8

Heidi

5 Aug 2025

·

Stayed 1 night

Läget är bra och väldigt centralt. Stora rum med en helt okej säng. Parkering sker i publika parkeringshus och det går inte att köra fram bilen framför hotellet för att lasta av, det är en bit att gå mellan hotellet och parkeringen med bagaget. Frukosten var okej men inte mer än det.

10

Alistair

9 Apr 2023

·

Stayed 4 nights

Lovely hotel, for a reasonable price I got a big room, double bed with a bath and an array of coffees and teas. The room was lovely, my only minor negative was the price of the breakfast; €20 is a bit steep!

10

Ralph

4 Sept 2024

·

Stayed 1 night

Good breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $76	2 $80	3 $192	4 $307	5 $91	6 $130	7 $233
8 $82	9 $92	10 $123	11 $196	12 $109	13 $86	14 $95
15 $80	16 $90	17 $99	18 $143	19	20 $203	21 $112
22 $81	23	24	25 $153	26	27 $216	28 $420
29 $216	30 $200

Mercure Dortmund City

Prices for Mercure Dortmund City

Monthly average prices

About this property

Location

Room options

Double Bed

Privilege, Double Bed

Superior, 2 Single Beds

Single Bed

Guest reviews of Mercure Dortmund City

Who stays here?

What guests think

No written reviews

Property policies

FAQs about Mercure Dortmund City

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $75	20 $83	21 $86	22 $90	23 $158	24
25 $77	26 $243	27	28 $91	29 $84	30 $110	31 $106