PARKROYAL Parramatta
US$145
/ night
Avg. for September
Prices for PARKROYAL Parramatta
Select dates to see prices and availability
US$145
/ night
Avg. for September
Monthly average prices
Nightly prices at PARKROYAL Parramatta average US$132 in the cheapest month (January) and US$193 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$132 |
| February | US$183 |
| March | US$173 |
| April | US$171 |
| May | US$173 |
| June | US$181 |
| July | US$177 |
| August | US$151 |
| September | US$145 |
| October | US$169 |
| November | US$193 |
| December | US$166 |
J
F
M
A
M
J
J
A
Sept · US$145
S
O
N
D
Most expensive: November (~US$193)
Cheapest: January (~US$132)
About this property
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Amenities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at Table 30, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 286 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at PARKROYAL Parramatta, you'll be centrally located in Sydney, a short 7-minute walk from Parramatta Park and 11 minutes by foot from CommBank Stadium. This luxury hotel is 1.2 mi (1.9 km) from University of Western Sydney Parramatta Campus and 1.7 mi (2.8 km) from Rosehill Gardens Racecourse.
What's nearby
Parramatta Park(0.4 Miles)
Westfield Parramatta Shopping Centre(0.4 Miles)
CommBank Stadium(0.6 Miles)
University of Western Sydney Parramatta Campus(1.2 Miles)
Westmead Hospital(1.3 Miles)
Rosehill Gardens Racecourse(1.6 Miles)
Baulkham Hills Library(4.2 Miles)
Afterpay Arena(5.2 Miles)
Accor Stadium(5.2 Miles)
Sydney Olympic Park Athletic Centre(5.5 Miles)
Sydney Showground Stadium(5.7 Miles)
Sydney Showground(5.8 Miles)
Sydney International Aquatic Centre(5.8 Miles)
Sydney Markets(5.9 Miles)
DFO Homebush(6.1 Miles)
Sydney Airport (SYD)(16.8 Miles)
Western Sydney Intl. Airport (WSI)(30.2 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Location
30 Phillip Street, Parramatta, Parramatta CBD, Sydney, New South Wales, Australia
Parramatta Park (0.4 Miles)
Westfield Parramatta Shopping Centre (0.4 Miles)
CommBank Stadium (0.6 Miles)
University of Western Sydney Parramatta Campus (1.2 Miles)
Westmead Hospital (1.3 Miles)
Rosehill Gardens Racecourse (1.6 Miles)
Room options
6
Deluxe King (High Floor)
Room details
1 Extra-Large Double Bed
Sleeps 3
301 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Superior King Room
Room details
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Premier Two Double
Room details
2 Double Beds
Sleeps 3
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Parkroyal Club King
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Premier King
Room details
1 Extra-Large Double Bed
Sleeps 3
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Superior Two Queen
Room details
2 Large Double Beds
Sleeps 3
301 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Premier King Corner Room
Room details
1 Extra-Large Double Bed
Sleeps 3
398 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Deluxe King Corner
Room details
1 Extra-Large Double Bed
Sleeps 3
398 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of PARKROYAL Parramatta
8.4
Very good
Based on 3,021 verified reviews
Who stays here?
Business
14%
Couple
60%
Family
20%
Group
3%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At PARKROYAL Parramatta, travellers highlight renovated, comfortable rooms, a very central location near dining and transport, and generally friendly staff, while recurring downsides include slow or crowded lifts during renovations, construction noise, tight paid parking, and a small cold pool.
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What guests think
At PARKROYAL Parramatta, travellers highlight renovated, comfortable rooms, a very central location near dining and transport, and generally friendly staff, while recurring downsides include slow or crowded lifts during renovations, construction noise, tight paid parking, and a small cold pool.
Many guests sleep well on large beds in modern rooms, but some older rooms feel noisy from corridors or the street, and several mention compact bathrooms or fluctuating shower temperatures. Breakfast and dining draw mixed feedback—often praised for variety, yet several reviews report understaffing, slow coffee, or items not replenished. Overall, it suits travellers prioritising comfort and central access over resort-style amenities.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are mixed: lifts are frequently slow or partly out of service during renovations, on-site parking is tight/height-limited and paid, and the pool is small and often cold; the gym and bar receive positive mentions.
Related guest reviews
6
Chloe
28 Jan 2026
·
Stayed 2 nights
I had a free upgrade which was amazing and given it was my birthday i arrived very late but was still able to check in. The staff were amazing but the mini bar doesnt exist. The only down about this hotel is the pool, it is small and murky and it wasnt even full when i stayed.. also very
I had a free upgrade which was amazing and given it was my birthday i arrived very late but was still able to check in. The staff were amazing but the mini bar doesnt exist. The only down about this hotel is the pool, it is small and murky and it wasnt even full when i stayed.. also very
8
Fiona
3 Nov 2025
·
Stayed 3 nights
Great facilties, great location, excellent staff. -1 star as we had paid for parking to however, the clearance for the parking garage is 1.9m which unfortunately would not accomodate our car (2m would have been fine for our hilux, no mods or lift kit). As a result we had to park next door at the meriton (however that is also another story).
Great facilties, great location, excellent staff. -1 star as we had paid for parking to however, the clearance for the parking garage is 1.9m which unfortunately would not accomodate our car (2m would have been fine for our hilux, no mods or lift kit). As a result we had to park next door at the meriton (however that is also another story).
6
Carly
15 Feb 2026
·
Stayed 2 nights
A few issues considering the cost of $1000 for two nights: - live cockroach in room. - about 15cm of the toilet seat was sticky like it had the fluffy residue of an old sticker on it. That wasn’t pleasant. - the shower is very temperamental. It goes from warm to scorching hot then back to warm then to boiling your skin off. - pillows had no support and you just sank into them. ELEVATORS!!!! They are shocking. The wait time is ridiculous. 15-20minutes each time and this is at all hours of the day, not just busy check in/out times. On the positive: location is good, buffet breakfast was delicious, the lounge and service was excellent, room was quiet, bed was comfortable.
A few issues considering the cost of $1000 for two nights: - live cockroach in room. - about 15cm of the toilet seat was sticky like it had the fluffy residue of an old sticker on it. That wasn’t pleasant. - the shower is very temperamental. It goes from warm to scorching hot then back to warm then to boiling your skin off. - pillows had no support and you just sank into them. ELEVATORS!!!! They are shocking. The wait time is ridiculous. 15-20minutes each time and this is at all hours of the day, not just busy check in/out times. On the positive: location is good, buffet breakfast was delicious, the lounge and service was excellent, room was quiet, bed was comfortable.
8
Julia
25 Dec 2025
·
Stayed 1 night
All the staff we spoke to were so nice and helpful. The breakfast has a good selection, and I love that you can make your own juice. The rooms are in good condition and clearly freshly renovated. The bathroom is a little small, when door opens it almost touches the toilet. The lobby is currently being renovated and it was a bit noisy during breakfast. Nice gym and pool. Although a little on the cold side, it was refreshing! It’s in a great spot near the river and Church street eateries.
All the staff we spoke to were so nice and helpful. The breakfast has a good selection, and I love that you can make your own juice. The rooms are in good condition and clearly freshly renovated. The bathroom is a little small, when door opens it almost touches the toilet. The lobby is currently being renovated and it was a bit noisy during breakfast. Nice gym and pool. Although a little on the cold side, it was refreshing! It’s in a great spot near the river and Church street eateries.
10
Timothy Allan
3 Jan 2025
·
Stayed 3 nights
The service was excellent and the dining both at the hotel and the surrounding areas was very good. The only negative was that the pool was too cold.
The service was excellent and the dining both at the hotel and the surrounding areas was very good. The only negative was that the pool was too cold.
6
Caner
22 Dec 2024
·
Stayed 1 night
Great location near dining and transport, room was renovated and well designed, bed was very comfortable, perfect for conferences or short term stays. No sign on the elevator where the pool is, Pool was small and extremely cold, parking was an additional cost, Toilet had no hand soap in the foyer, hand sanitizer was empty. I would personally not stay here again.
Great location near dining and transport, room was renovated and well designed, bed was very comfortable, perfect for conferences or short term stays. No sign on the elevator where the pool is, Pool was small and extremely cold, parking was an additional cost, Toilet had no hand soap in the foyer, hand sanitizer was empty. I would personally not stay here again.
6
Louella
15 Feb 2026
·
Stayed 1 night
I’ve stayed at the Parkroyal Darling Harbour many times and expected a similar standard here, but the Parramatta location really missed the mark. The soundproofing is non-existent; we were placed in a room with a connecting door to another room we didn't request (not sure if all rooms have the option of being connected), and we could hear the neighbors’ normal-volume conversations so clearly it felt like we were in a library. It was incredibly uncomfortable because we felt like we couldn't even turn on the TV at night incase we would disturbed them. When I raised this, the management just offered to tell the neighbors to be quiet, but they weren't being loud; the building is just poorly insulated and you can hear everyone walking past the door or opening or closing there's. Logistically, it was a headache, there was no warning message to say the pre-paid parking could be full on the day of check-in although able to email you about promotions to upgrade your room for as little as $80.. The lifts were so cramped and slow it felt like a peak-hour train, yet you aren't allowed to use the stairs. Between the Olympic Park having major spectator events on with price hikes on all rooms and the lack of privacy, it definitely doesn't meet 4-star standards. It’s a shame, because the bed was comfortable, the rainfall shower was great, and the breakfast staff were lovely, but those perks don't make up for the lack of basic room quality.
I’ve stayed at the Parkroyal Darling Harbour many times and expected a similar standard here, but the Parramatta location really missed the mark. The soundproofing is non-existent; we were placed in a room with a connecting door to another room we didn't request (not sure if all rooms have the option of being connected), and we could hear the neighbors’ normal-volume conversations so clearly it felt like we were in a library. It was incredibly uncomfortable because we felt like we couldn't even turn on the TV at night incase we would disturbed them. When I raised this, the management just offered to tell the neighbors to be quiet, but they weren't being loud; the building is just poorly insulated and you can hear everyone walking past the door or opening or closing there's. Logistically, it was a headache, there was no warning message to say the pre-paid parking could be full on the day of check-in although able to email you about promotions to upgrade your room for as little as $80.. The lifts were so cramped and slow it felt like a peak-hour train, yet you aren't allowed to use the stairs. Between the Olympic Park having major spectator events on with price hikes on all rooms and the lack of privacy, it definitely doesn't meet 4-star standards. It’s a shame, because the bed was comfortable, the rainfall shower was great, and the breakfast staff were lovely, but those perks don't make up for the lack of basic room quality.
10
valerie
30 Oct 2023
·
Stayed 1 night
We stayed had access to the Executive Lounge. However, in the afternoon there were no staff around. Lots of dirty dishes on tables and the coffee machine wasn’t working! That meant no tea or coffee available. Much better in the evening
We stayed had access to the Executive Lounge. However, in the afternoon there were no staff around. Lots of dirty dishes on tables and the coffee machine wasn’t working! That meant no tea or coffee available. Much better in the evening
10
Naveena
16 Aug 2025
·
Stayed 1 night
Excellent customer service. Very helpful front desk staff especially Donna. Whilst the initial booking was for a superior room, on our request, we were accommodated in a different room which was a lot more quiet. Thank you. Car parking underneath the hotel is charged at $40 per night ( multiple entry).
Excellent customer service. Very helpful front desk staff especially Donna. Whilst the initial booking was for a superior room, on our request, we were accommodated in a different room which was a lot more quiet. Thank you. Car parking underneath the hotel is charged at $40 per night ( multiple entry).
8
Somaskanthan
18 Oct 2025
·
Stayed 1 night
At the time of the stay the lobby was getting renovated so the reception doesn’t have lot of space and was very crowded during check in and check out. One of the three lift was out of order as well resulting in long wait time during peak hours such as breakfast time.
At the time of the stay the lobby was getting renovated so the reception doesn’t have lot of space and was very crowded during check in and check out. One of the three lift was out of order as well resulting in long wait time during peak hours such as breakfast time.
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AI-generated summary based on recent guest reviews
Cleanliness
Generally clean and fresh, but recurring lapses include bathroom hair or mold, a cockroach sighting, and occasionally dirty public toilets or dust.
Related guest reviews
10
Sarah
17 Nov 2025
·
Stayed 3 nights
I loved staying here. All Staff were exceptionally friendly especially the gentleman at the desk when I checked in late at night he was polite friendly and reassuring. The room was comfortable new and spotlessly clean. I loved Paramatta and will come back hopefully! Thank you .
I loved staying here. All Staff were exceptionally friendly especially the gentleman at the desk when I checked in late at night he was polite friendly and reassuring. The room was comfortable new and spotlessly clean. I loved Paramatta and will come back hopefully! Thank you .
4
Duane
21 May 2023
·
Stayed 3 nights
MOLD in shower! I was shocked to find mold in the shower. When I explained to the staff that this was a clear health hazard and asked them to change my room to one of their newer renovated rooms, they demanded I PAY for the upgrade. Appealing to the manager didn't work either. I'm honestly shocked that the hotel is allowed to operate with moldy showers and even more shocked that they weren't willing to remedy this for me. It speaks to poor customer service, poor cleaning and poor infrastructure.
MOLD in shower! I was shocked to find mold in the shower. When I explained to the staff that this was a clear health hazard and asked them to change my room to one of their newer renovated rooms, they demanded I PAY for the upgrade. Appealing to the manager didn't work either. I'm honestly shocked that the hotel is allowed to operate with moldy showers and even more shocked that they weren't willing to remedy this for me. It speaks to poor customer service, poor cleaning and poor infrastructure.
8
Kelly
6 Mar 2023
·
Stayed 1 night
Overall a great stay, room was nice and clean. Toilets in the foyer were very dirty
Overall a great stay, room was nice and clean. Toilets in the foyer were very dirty
6
Carly
15 Feb 2026
·
Stayed 2 nights
A few issues considering the cost of $1000 for two nights: - live cockroach in room. - about 15cm of the toilet seat was sticky like it had the fluffy residue of an old sticker on it. That wasn’t pleasant. - the shower is very temperamental. It goes from warm to scorching hot then back to warm then to boiling your skin off. - pillows had no support and you just sank into them. ELEVATORS!!!! They are shocking. The wait time is ridiculous. 15-20minutes each time and this is at all hours of the day, not just busy check in/out times. On the positive: location is good, buffet breakfast was delicious, the lounge and service was excellent, room was quiet, bed was comfortable.
A few issues considering the cost of $1000 for two nights: - live cockroach in room. - about 15cm of the toilet seat was sticky like it had the fluffy residue of an old sticker on it. That wasn’t pleasant. - the shower is very temperamental. It goes from warm to scorching hot then back to warm then to boiling your skin off. - pillows had no support and you just sank into them. ELEVATORS!!!! They are shocking. The wait time is ridiculous. 15-20minutes each time and this is at all hours of the day, not just busy check in/out times. On the positive: location is good, buffet breakfast was delicious, the lounge and service was excellent, room was quiet, bed was comfortable.
10
Karina
2 Mar 2026
·
Stayed 1 night
Clean, fresh and as described. We would happily stay again.
Clean, fresh and as described. We would happily stay again.
8
Rosemary
16 Aug 2025
·
Stayed 1 night
Clean and freshly upgraded
Clean and freshly upgraded
10
Cameron
9 Feb 2026
·
Stayed 1 night
spotless
spotless
10
Nathan
7 Sept 2025
·
Stayed 2 nights
Very impressed from the moment we checked in. Our room was lovely. The bed was huge and that was in a standard room. Bathroom very clean. Had a proper hairdryer but could do with bigger bath towels being the establishment was so well appointed. Room felt brand new
Very impressed from the moment we checked in. Our room was lovely. The bed was huge and that was in a standard room. Bathroom very clean. Had a proper hairdryer but could do with bigger bath towels being the establishment was so well appointed. Room felt brand new
2
Anna Sara Maria
30 Dec 2025
·
Stayed 3 nights
we first booked a reservation, then extended with 2 more reservations longer as we wanted to stay longer in sydney. Prepaid full all 3 bookings. I double checked with the hotel before arrival that we would get the same room and not have to check out, when we then arrived at the hotel they wanted a deposit for our already paid reservations x3. i.e. 200 aud x3, normal hotels only register the bank card but these took the payment and when I got the payment back we got less than the deposit back due to fees and currency exchange fees. they also said that we would have to check out every time even if we would get the same room. our first room was full of hair in the shower so we got a new room, but in the second room there were dirty socks and a used hairspray bottle behind the dresser. no one has cleaned them up yet.
we first booked a reservation, then extended with 2 more reservations longer as we wanted to stay longer in sydney. Prepaid full all 3 bookings. I double checked with the hotel before arrival that we would get the same room and not have to check out, when we then arrived at the hotel they wanted a deposit for our already paid reservations x3. i.e. 200 aud x3, normal hotels only register the bank card but these took the payment and when I got the payment back we got less than the deposit back due to fees and currency exchange fees. they also said that we would have to check out every time even if we would get the same room. our first room was full of hair in the shower so we got a new room, but in the second room there were dirty socks and a used hairspray bottle behind the dresser. no one has cleaned them up yet.
8
mona
28 Apr 2025
·
Stayed 4 nights
The staff were nice and friendly, I could see a bit of dust over some items and hair in the shower, but overall it was Ok.
The staff were nice and friendly, I could see a bit of dust over some items and hair in the shower, but overall it was Ok.
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AI-generated summary based on recent guest reviews
Rooms
Newly renovated rooms are stylish and comfortable with big beds, though some older rooms feel dated or noisy; several guests note compact bathrooms and fluctuating shower temperatures.
Related guest reviews
6
Melissa M R
15 Feb 2024
·
Stayed 2 nights
Stayed for the convenient location to Parramatta Park for an event. The room is overdue for a reno. As you soon as you open the door your a hit with a strong overwhelming musty/ sewage smell. Some stains on the walls and on the couch. No powerpoint by bed to charge your phones unless you unplug the lamps. Overall great parramatta location average rooms
Stayed for the convenient location to Parramatta Park for an event. The room is overdue for a reno. As you soon as you open the door your a hit with a strong overwhelming musty/ sewage smell. Some stains on the walls and on the couch. No powerpoint by bed to charge your phones unless you unplug the lamps. Overall great parramatta location average rooms
6
Kok-Leong
21 Sept 2024
·
Stayed 2 nights
It was ok stay. The room is good sized but the bathroom is terrible. There’s a fixed shower head covered in limescale and there was no hair conditioner. The bathroom was hard to keep dry as the old shower head was splashing water all over the place. Breakfast was average. Not much of a selection. In room dining requires a $5 delivery fee so give that a miss and buy from the shops around. Lots of restaurant choices.
It was ok stay. The room is good sized but the bathroom is terrible. There’s a fixed shower head covered in limescale and there was no hair conditioner. The bathroom was hard to keep dry as the old shower head was splashing water all over the place. Breakfast was average. Not much of a selection. In room dining requires a $5 delivery fee so give that a miss and buy from the shops around. Lots of restaurant choices.
6
Amy
25 Nov 2025
·
Stayed 1 night
There was no warning before booking the hotel that it was under construction. Due to this the lifts were excruciatingly slow and tiny. Meaning too many people squeezed into one because they didn’t know how long it would be before another would stop. On a positive note the room was recently renovated and very generous in size.
There was no warning before booking the hotel that it was under construction. Due to this the lifts were excruciatingly slow and tiny. Meaning too many people squeezed into one because they didn’t know how long it would be before another would stop. On a positive note the room was recently renovated and very generous in size.
10
Robyn
20 Jul 2024
·
Stayed 1 night
Room was new, clean, smells fresh and had the latest wireless chargers. Shower pressure was great and provided qualiy toiletries. Felt like 5 stars. Proximity to restaurants
Room was new, clean, smells fresh and had the latest wireless chargers. Shower pressure was great and provided qualiy toiletries. Felt like 5 stars. Proximity to restaurants
8
Tonya
26 May 2024
·
Stayed 1 night
We were in the new part of the building which was very nice however even on the fifth floor the street noise was noticeable.
We were in the new part of the building which was very nice however even on the fifth floor the street noise was noticeable.
10
Craig
4 Feb 2026
·
Stayed 2 nights
Beautifully comfortable room.
Beautifully comfortable room.
6
Wi-Hean
27 Jan 2025
·
Stayed 1 night
Room is very comfortable and modern. There's also a filtered water tap in the bathroom. However the shower is not great as the temperature goes from boiling hot to cold constantly (no matter what you do with the tap). There's a lot of parking available underground over 2 floors with electric charging available.
Room is very comfortable and modern. There's also a filtered water tap in the bathroom. However the shower is not great as the temperature goes from boiling hot to cold constantly (no matter what you do with the tap). There's a lot of parking available underground over 2 floors with electric charging available.
10
Nathan
7 Sept 2025
·
Stayed 2 nights
Very impressed from the moment we checked in. Our room was lovely. The bed was huge and that was in a standard room. Bathroom very clean. Had a proper hairdryer but could do with bigger bath towels being the establishment was so well appointed. Room felt brand new
Very impressed from the moment we checked in. Our room was lovely. The bed was huge and that was in a standard room. Bathroom very clean. Had a proper hairdryer but could do with bigger bath towels being the establishment was so well appointed. Room felt brand new
6
Louella
15 Feb 2026
·
Stayed 1 night
I’ve stayed at the Parkroyal Darling Harbour many times and expected a similar standard here, but the Parramatta location really missed the mark. The soundproofing is non-existent; we were placed in a room with a connecting door to another room we didn't request (not sure if all rooms have the option of being connected), and we could hear the neighbors’ normal-volume conversations so clearly it felt like we were in a library. It was incredibly uncomfortable because we felt like we couldn't even turn on the TV at night incase we would disturbed them. When I raised this, the management just offered to tell the neighbors to be quiet, but they weren't being loud; the building is just poorly insulated and you can hear everyone walking past the door or opening or closing there's. Logistically, it was a headache, there was no warning message to say the pre-paid parking could be full on the day of check-in although able to email you about promotions to upgrade your room for as little as $80.. The lifts were so cramped and slow it felt like a peak-hour train, yet you aren't allowed to use the stairs. Between the Olympic Park having major spectator events on with price hikes on all rooms and the lack of privacy, it definitely doesn't meet 4-star standards. It’s a shame, because the bed was comfortable, the rainfall shower was great, and the breakfast staff were lovely, but those perks don't make up for the lack of basic room quality.
I’ve stayed at the Parkroyal Darling Harbour many times and expected a similar standard here, but the Parramatta location really missed the mark. The soundproofing is non-existent; we were placed in a room with a connecting door to another room we didn't request (not sure if all rooms have the option of being connected), and we could hear the neighbors’ normal-volume conversations so clearly it felt like we were in a library. It was incredibly uncomfortable because we felt like we couldn't even turn on the TV at night incase we would disturbed them. When I raised this, the management just offered to tell the neighbors to be quiet, but they weren't being loud; the building is just poorly insulated and you can hear everyone walking past the door or opening or closing there's. Logistically, it was a headache, there was no warning message to say the pre-paid parking could be full on the day of check-in although able to email you about promotions to upgrade your room for as little as $80.. The lifts were so cramped and slow it felt like a peak-hour train, yet you aren't allowed to use the stairs. Between the Olympic Park having major spectator events on with price hikes on all rooms and the lack of privacy, it definitely doesn't meet 4-star standards. It’s a shame, because the bed was comfortable, the rainfall shower was great, and the breakfast staff were lovely, but those perks don't make up for the lack of basic room quality.
10
Donna
19 Jan 2025
·
Stayed 1 night
We stayed in one of the renovated rooms and it was beautifully done. Quiet and so well decorated. Bed very comfortable. Filtered water in room was fantastic.
We stayed in one of the renovated rooms and it was beautifully done. Quiet and so well decorated. Bed very comfortable. Filtered water in room was fantastic.
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AI-generated summary based on recent guest reviews
Service
Many guests praise warm, helpful staff and smooth check-in, but reviews also cite rude interactions, poor communication about inclusions or deposits, and slow service during busy periods.
Related guest reviews
10
Sarah
17 Nov 2025
·
Stayed 3 nights
I loved staying here. All Staff were exceptionally friendly especially the gentleman at the desk when I checked in late at night he was polite friendly and reassuring. The room was comfortable new and spotlessly clean. I loved Paramatta and will come back hopefully! Thank you .
I loved staying here. All Staff were exceptionally friendly especially the gentleman at the desk when I checked in late at night he was polite friendly and reassuring. The room was comfortable new and spotlessly clean. I loved Paramatta and will come back hopefully! Thank you .
4
Shona
4 Feb 2024
·
Stayed 2 nights
No complaints on the room - loved it However- Did an online booking to stay at this venue which included the full package (car park and breakfast) for 2 days. The 2 days of our breakfast we were told our breakfast was not included with our stay Very frustrating. On leaving the venue we were going to be charged for our car park because it didn’t show in their system we had a package included. Again - frustrating! There was NO staff communication in regards to our booking - it was such a frustrating and stressful experience communicating with staff explaining to them that I didn’t have to pay for breakfast and car park even when I showed them my online booking with everything included - Not happy
No complaints on the room - loved it However- Did an online booking to stay at this venue which included the full package (car park and breakfast) for 2 days. The 2 days of our breakfast we were told our breakfast was not included with our stay Very frustrating. On leaving the venue we were going to be charged for our car park because it didn’t show in their system we had a package included. Again - frustrating! There was NO staff communication in regards to our booking - it was such a frustrating and stressful experience communicating with staff explaining to them that I didn’t have to pay for breakfast and car park even when I showed them my online booking with everything included - Not happy
2
Alicia
8 Nov 2025
·
Stayed 1 night
Second time we have stayed here for a concert and will be the last. Continuously woken up by other room doors closing. Lift took 15 minutes to get to floor 9, and when it did it was full. I was rudely and adamantly told at the breakfast desk by a female staff member of Asian appearance, short dark hair, that breakfast was not included when front reception staff confirmed it was upon arrival. She also had no interest in seeing my booking email also confirming it was included in my stay. Surrounded by construction noise and noisey business people, a peaceful breakfast was non existent. And to top it off, during breakfast that same female staff member dropped disposable coffee cups on the floor while restocking the coffee machines, looked around to see that “no other staff member had noticed”, picked the cups up that were scattered all over the floor and proceeded to stack them on top of the coffee machine to be used by guests. If this unhygienic practice is included in the cost of my $380 one night stay, I don’t think I’ll be back again. Disgusting and very disappointed.
Second time we have stayed here for a concert and will be the last. Continuously woken up by other room doors closing. Lift took 15 minutes to get to floor 9, and when it did it was full. I was rudely and adamantly told at the breakfast desk by a female staff member of Asian appearance, short dark hair, that breakfast was not included when front reception staff confirmed it was upon arrival. She also had no interest in seeing my booking email also confirming it was included in my stay. Surrounded by construction noise and noisey business people, a peaceful breakfast was non existent. And to top it off, during breakfast that same female staff member dropped disposable coffee cups on the floor while restocking the coffee machines, looked around to see that “no other staff member had noticed”, picked the cups up that were scattered all over the floor and proceeded to stack them on top of the coffee machine to be used by guests. If this unhygienic practice is included in the cost of my $380 one night stay, I don’t think I’ll be back again. Disgusting and very disappointed.
10
Sarah
30 Mar 2025
·
Stayed 1 night
Its always a good stay at the Park Royal. Reasonable room rate for a quality room with helpful staff.
Its always a good stay at the Park Royal. Reasonable room rate for a quality room with helpful staff.
2
Harshavardhan
29 Nov 2025
·
Stayed 2 nights
The stay was awsome ! Everything was just perfect - very friendly staff during checkin - kitchen staff , the food was amazing !!!! - we had a lot of stuff as we have a small 5 month old kid with us , everything was perfect UNTILL at checkout had coversation with Pamela ! Oh My God! She was so rude - I had come to settle for the bill because we ordered in room dining and also any outstanding amount - she was soo rude because we had not got our stuff outside - I told her i just came to settle the bill and then will go and bring all our stuff - we don’t know the rules of the hotel ! I asked to speak to the manager - the manager came and told me it because her first langauge is not English ! How does langauge matter to be nice ? The manager was even ruder ! Never back to this hotel ! Will complain pan pacific group !
The stay was awsome ! Everything was just perfect - very friendly staff during checkin - kitchen staff , the food was amazing !!!! - we had a lot of stuff as we have a small 5 month old kid with us , everything was perfect UNTILL at checkout had coversation with Pamela ! Oh My God! She was so rude - I had come to settle for the bill because we ordered in room dining and also any outstanding amount - she was soo rude because we had not got our stuff outside - I told her i just came to settle the bill and then will go and bring all our stuff - we don’t know the rules of the hotel ! I asked to speak to the manager - the manager came and told me it because her first langauge is not English ! How does langauge matter to be nice ? The manager was even ruder ! Never back to this hotel ! Will complain pan pacific group !
6
Ben Linda
14 Sept 2025
·
Stayed 2 nights
Good location but very busy and understaffed Low check in and out process
Good location but very busy and understaffed Low check in and out process
10
Theresa
29 Sept 2025
·
Stayed 1 night
Welcoming staff on the front desk and in the bar. Quiet room on the 2nd floor with comfortable king size bed, very nice interior decor but not much of a view other than a building site. Excellent location - just a short stroll to Parramatta’s lively eat street. Parking available onsite for a reasonable fee. Lift was a bit slow sometimes, but that is probably a reflection of the hotel’s popularity. Would definitely stay here again
Welcoming staff on the front desk and in the bar. Quiet room on the 2nd floor with comfortable king size bed, very nice interior decor but not much of a view other than a building site. Excellent location - just a short stroll to Parramatta’s lively eat street. Parking available onsite for a reasonable fee. Lift was a bit slow sometimes, but that is probably a reflection of the hotel’s popularity. Would definitely stay here again
4
Lisa
31 Aug 2025
·
Stayed 1 night
Could not take bond via card. Insisted we walk to ATM to get cash. On check out had to physically check room prior to refunding bond. Check in took 30 minutes. Checkout took 30 minutes. Will not be staying again.
Could not take bond via card. Insisted we walk to ATM to get cash. On check out had to physically check room prior to refunding bond. Check in took 30 minutes. Checkout took 30 minutes. Will not be staying again.
10
Jesse
19 Jul 2025
·
Stayed 1 night
Staff were very friendly and helpful. I received a room upgrade and cake for my birthday which was lovely and made our stay even more enjoyable. The hotel is nice, beds are comfortable and the buffet breakfast was amazing. I would definitely stay here again.
Staff were very friendly and helpful. I received a room upgrade and cake for my birthday which was lovely and made our stay even more enjoyable. The hotel is nice, beds are comfortable and the buffet breakfast was amazing. I would definitely stay here again.
10
Naveena
16 Aug 2025
·
Stayed 1 night
Excellent customer service. Very helpful front desk staff especially Donna. Whilst the initial booking was for a superior room, on our request, we were accommodated in a different room which was a lot more quiet. Thank you. Car parking underneath the hotel is charged at $40 per night ( multiple entry).
Excellent customer service. Very helpful front desk staff especially Donna. Whilst the initial booking was for a superior room, on our request, we were accommodated in a different room which was a lot more quiet. Thank you. Car parking underneath the hotel is charged at $40 per night ( multiple entry).
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AI-generated summary based on recent guest reviews
Location
Central, walkable base near Eat Street, transport and stadiums; some note nearby construction and a busy streetscape.
Related guest reviews
10
Matthew
14 Jul 2025
·
Stayed 1 night
Amazing place to stay, great location with many dining options within walking distance.
Amazing place to stay, great location with many dining options within walking distance.
10
Peter
17 Sept 2023
·
Stayed 1 night
Great location and clean.
Great location and clean.
10
Jeffrey
20 Jul 2024
·
Stayed 1 night
Nice big room, quiet and comfortable. Food options across the road and around the precinct.
Nice big room, quiet and comfortable. Food options across the road and around the precinct.
10
Rosemary
17 Aug 2025
·
Stayed 2 nights
Evident that the property is recently refurbished so is clean and fresh. Bathroom on the small side and limited facility to hang bath towels for drying. Hotel conveniently close to Eat Street with many restaurants and eateries. Area around hotel chaotic due to Power house museum construction.
Evident that the property is recently refurbished so is clean and fresh. Bathroom on the small side and limited facility to hang bath towels for drying. Hotel conveniently close to Eat Street with many restaurants and eateries. Area around hotel chaotic due to Power house museum construction.
10
Denise
6 Dec 2022
·
Stayed 1 night
Our son was competing in a robotics comp and we had travelled down to support him. Our booking was a bit lady minute however we wanted to be close to where they were competing which was at The Olympic Sports Park. PARKROYAL Parramatta was close by with only a 20 minute drive, or if you didn't have a vehicle there was a train.
Our son was competing in a robotics comp and we had travelled down to support him. Our booking was a bit lady minute however we wanted to be close to where they were competing which was at The Olympic Sports Park. PARKROYAL Parramatta was close by with only a 20 minute drive, or if you didn't have a vehicle there was a train.
10
Theresa
29 Sept 2025
·
Stayed 1 night
Welcoming staff on the front desk and in the bar. Quiet room on the 2nd floor with comfortable king size bed, very nice interior decor but not much of a view other than a building site. Excellent location - just a short stroll to Parramatta’s lively eat street. Parking available onsite for a reasonable fee. Lift was a bit slow sometimes, but that is probably a reflection of the hotel’s popularity. Would definitely stay here again
Welcoming staff on the front desk and in the bar. Quiet room on the 2nd floor with comfortable king size bed, very nice interior decor but not much of a view other than a building site. Excellent location - just a short stroll to Parramatta’s lively eat street. Parking available onsite for a reasonable fee. Lift was a bit slow sometimes, but that is probably a reflection of the hotel’s popularity. Would definitely stay here again
10
Ben
29 Sept 2025
·
Stayed 2 nights
Great spot to stay for a weekend away exploring Parramatta and surrounding areas. Easy access to ferry service into circular key and return train trip.
Great spot to stay for a weekend away exploring Parramatta and surrounding areas. Easy access to ferry service into circular key and return train trip.
10
April
17 Mar 2025
·
Stayed 2 nights
My husband and I stayed here as we attended a concert at the Qudos Arena, it was not a far drive to the arena and it had MANY shops, eatery’s, bars all surrounding the hotel, we didn’t need to travel far for what my husband says “a good beer!” And great food. Hotel was super comfortable and clean, will definitely be back again.
My husband and I stayed here as we attended a concert at the Qudos Arena, it was not a far drive to the arena and it had MANY shops, eatery’s, bars all surrounding the hotel, we didn’t need to travel far for what my husband says “a good beer!” And great food. Hotel was super comfortable and clean, will definitely be back again.
10
Sue
2 Mar 2025
·
Stayed 2 nights
Great hotel, perfect location
Great hotel, perfect location
10
Chris
23 Oct 2025
·
Stayed 3 nights
Central and nice place to stay.
Central and nice place to stay.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for selection, yet several reviews report understaffing, slow coffee and items not replenished; the on-site bar is popular.
Related guest reviews
8
Chatlene
23 Mar 2025
·
Stayed 2 nights
Amazing beds, great location! Spanish restaurant opposite is awesome! More staff required for breafast service, food cold, egg chef sunday was rude purely due to the amount of orders in.. tables uncleared, sausages raw.. unfortunate we had it included in our accommodation and was apparently unable to have it removed so we had to experience it at all.. Hotel and staff 5 /5 restaurant 0
Amazing beds, great location! Spanish restaurant opposite is awesome! More staff required for breafast service, food cold, egg chef sunday was rude purely due to the amount of orders in.. tables uncleared, sausages raw.. unfortunate we had it included in our accommodation and was apparently unable to have it removed so we had to experience it at all.. Hotel and staff 5 /5 restaurant 0
10
Amy
4 Oct 2025
·
Stayed 2 nights
Brilliant tidy and spacious room with an absolutely smashing breakfast buffet.
Brilliant tidy and spacious room with an absolutely smashing breakfast buffet.
8
Simun
23 Mar 2025
·
Stayed 2 nights
Breakfast average
Breakfast average
10
David
22 Nov 2025
·
Stayed 1 night
Great breakfast selection and staff were excellent.
Great breakfast selection and staff were excellent.
8
Robert
11 May 2025
·
Stayed 1 night
Nice bar,clean,quiet room,great location for dining choices
Nice bar,clean,quiet room,great location for dining choices
10
Timothy Allan
3 Jan 2025
·
Stayed 3 nights
The service was excellent and the dining both at the hotel and the surrounding areas was very good. The only negative was that the pool was too cold.
The service was excellent and the dining both at the hotel and the surrounding areas was very good. The only negative was that the pool was too cold.
8
Alexsandra
12 Oct 2024
·
Renovations going on that were not stated when I made the booking. Most staff lovely. Room cleanliness was great. Room service staff were excellent. Food was delicious.
Renovations going on that were not stated when I made the booking. Most staff lovely. Room cleanliness was great. Room service staff were excellent. Food was delicious.
4
DARIO
5 Jun 2023
·
Stayed 1 night
Breakfast offering was very poor, we had to wait over 35 mins for our barista made coffees, they didnt top up or keep an eye oin their food, was very low, no bread, no juices, a lot of items were empty. Staff were not very friendly , the restaurant was full of dirty, unlcleaned tables with plates all piled up.
Breakfast offering was very poor, we had to wait over 35 mins for our barista made coffees, they didnt top up or keep an eye oin their food, was very low, no bread, no juices, a lot of items were empty. Staff were not very friendly , the restaurant was full of dirty, unlcleaned tables with plates all piled up.
10
AMIT
17 May 2025
·
Stayed 3 nights
Nice hotel, friendly staff, comfy room and bed, walking distance to tram and parramatta station. Good buffet breakfast options. Bathroom was clean except showers screen needs regular proper cleaning. Overall experience 9 out of 10.
Nice hotel, friendly staff, comfy room and bed, walking distance to tram and parramatta station. Good buffet breakfast options. Bathroom was clean except showers screen needs regular proper cleaning. Overall experience 9 out of 10.
10
Linda
4 Oct 2025
·
Stayed 1 night
Enjoyed our one night stay. Breakfast buffet was excellent and the condition of the room was clean and comfy beds.
Enjoyed our one night stay. Breakfast buffet was excellent and the condition of the room was clean and comfy beds.
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AI-generated summary based on recent guest reviews
10
Wendy
2 weeks ago
·
Stayed 1 night
The room was lovely
The room was lovely
8
Marife
2 weeks ago
·
Stayed 1 night
Its good and nice ambience
Its good and nice ambience
10
Saurabh
4 weeks ago
·
Stayed 4 nights
Breakfast bad , pool not ready, Location good.$$$$$$$$$$$$$$$
Breakfast bad , pool not ready, Location good.$$$$$$$$$$$$$$$
10
Joshua
9 Aug 2026
·
Stayed 1 night
The thing that really stood out was the friendliness and helpfulness of all the staff we encountered. From check-in to check-out everyone was welcoming and always with a smile… which is even more impressive as it was quite busy and there were other guests I observed who could have been kinder. I booked for the price but would return for the service.
The thing that really stood out was the friendliness and helpfulness of all the staff we encountered. From check-in to check-out everyone was welcoming and always with a smile… which is even more impressive as it was quite busy and there were other guests I observed who could have been kinder. I booked for the price but would return for the service.
8
Sean
22 Jul 2026
·
Stayed 1 night
First time here since 2019. Club room booked for a one night stay. In-room safe was inoperable but sadly not attended to until day of departure. Was told at check in that Club Lounge not open for evening drinks and canapés, but found out that it actually was open after struggling to get service in the crowded bar. Management were apologetic for the miscommunication that we were given, after we complained, and stepped up admirably to make it up to us. Kudos to them and their team in the Lounge for making us feel cared about after we got there! Will likely return when next in the area, but will ask for confirmation if told of alternate Club experiences in the future.
First time here since 2019. Club room booked for a one night stay. In-room safe was inoperable but sadly not attended to until day of departure. Was told at check in that Club Lounge not open for evening drinks and canapés, but found out that it actually was open after struggling to get service in the crowded bar. Management were apologetic for the miscommunication that we were given, after we complained, and stepped up admirably to make it up to us. Kudos to them and their team in the Lounge for making us feel cared about after we got there! Will likely return when next in the area, but will ask for confirmation if told of alternate Club experiences in the future.
Property policies
Check-in
Check-out
From 14:00 to 00:00
Before 11:00
FAQs about PARKROYAL Parramatta
Is parking available at the property?
Self parking is available on-site for a fee of AUD 45 per night, which includes in/out privileges. Parking is limited, and height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available for a fee of approximately AUD 40 for adults and AUD 20 for children. Breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in time is at 2:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Sydney, just a short 7-minute walk from Parramatta Park and 11 minutes by foot from CommBank Stadium. It is 1.2 miles from the University of Western Sydney Parramatta Campus and 1.7 miles from Rosehill Gardens Racecourse.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.
What are the policies for guests staying with children?
Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of AUD 70 per night, and advance request or confirmation is required. Specific information about cribs is not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 156.21235770195008USD
- 2026-09-20: 144.75679110965729USD
- 2026-09-21: 144.96755539512634USD
- 2026-09-22: 291.0137089540863USD
- 2026-09-23: 176.44558897697448USD
- 2026-09-24: 144.89316387878418USD
- 2026-09-25: 145.2279081860733USD
- 2026-09-26: 144.86607499721526USD
- 2026-09-27: 149.14304418312074USD
- 2026-09-28: 157.63811043663026USD
- 2026-09-29: 203.13806027832032USD
- 2026-09-30: 225.98806174827575USD
- 2026-10-01: 195.0174914628601USD
- 2026-10-02: 305.3603765002441USD
- 2026-10-03: 438.20046820404053USD
- 2026-10-04: 278.62700475372316USD
- 2026-10-05: 157.87366897483827USD
- 2026-10-06: 231.82659591796875USD
- 2026-10-07: 249.5802442728424USD
- 2026-10-08: 156.45494025665283USD
- 2026-10-09: 193.8521002772522USD
- 2026-10-10: 245.68802828971863USD
- 2026-10-11: 159.02667617126465USD
- 2026-10-12: 173.86684656211852USD
- 2026-10-13: 255.58076872817992USD
- 2026-10-14: 226.3844369833374USD
- 2026-10-15: 174.11478908950806USD
- 2026-10-16: 241.65804699554442USD
- 2026-10-17: 261.1845851396942USD
- 2026-10-18: 170.96575258728026USD
- 2026-10-19: 197.3358898448944USD
- 2026-10-20: 231.82659591796875USD
- 2026-10-21: 236.30247088768004USD
- 2026-10-22: 174.2635721221924USD
- 2026-10-23: 257.66569300582887USD
- 2026-10-24: 268.62326383514403USD
- 2026-10-25: 150.90610735580444USD
- 2026-10-26: 165.16358215385438USD
- 2026-10-27: 249.5802442728424USD
- 2026-10-28: 249.77861581100464USD
- 2026-10-29: 175.35567531524657USD
- 2026-10-30: 228.7637568849945USD
- 2026-10-31: 385.73295674331666USD
- 2026-11-01: 173.86684656211852USD
- 2026-11-02: 166.713297394104USD
- 2026-11-03: 222.3657711870575USD
- 2026-11-04: 232.16131395088195USD
- 2026-11-05: 179.63265325927733USD
- 2026-11-06: 167.4441104020691USD
- 2026-11-07: 227.1154251538086USD
- 2026-11-08: 172.5154678275299USD
- 2026-11-09: 181.37531USD
- 2026-11-10: 240.72821434814452USD
- 2026-11-11: 232.33488247817994USD
- 2026-11-12: 174.00681892074584USD
- 2026-11-13: 181.7711247150421USD
- 2026-11-14: 429.9964870031738USD
- 2026-11-15: 173.86684656211852USD
- 2026-11-16: 162.51044822265624USD
- 2026-11-17: 226.3844369833374USD
- 2026-11-18: 223.70532645248412USD
- 2026-11-19: 167.59996999999998USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: AUD 200 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
- Covered self parking fee: AUD 45 per night (in/out privileges)
- Rollaway bed fee: AUD 70.0 per night
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Allergy-free room available
Vending machines
Family room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Activities
Swimming pool
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)