The property itself was beautiful and overall we had a great stay. Breakfast offered an excellent variety, and the staff throughout the hotel was warm and accommodating. There were just a couple of odd issues worth mentioning. We asked the concierge for directions on two separate occasions, and one time we were sent walking in the complete opposite direction. Another time the directions were extremely vague. It was surprising considering we were asking the hotel staff, not random people on the street. I’d just recommend double checking directions on your phone before heading out. The other strange issue involved the gym. The gym is located on the bottom floor, but there’s apparently no light switch accessible to guests. If the lights are off, you have to go back upstairs and ask the front desk to turn them on. Since there’s only one elevator servicing that level and no other staircase access, you end up waiting around just to get back upstairs and then back down again. It may sound minor, but it felt unnecessarily inconvenient and very odd that guests can’t simply control the lights themselves.
The property itself was beautiful and overall we had a great stay. Breakfast offered an excellent variety, and the staff throughout the hotel was warm and accommodating. There were just a couple of odd issues worth mentioning. We asked the concierge for directions on two separate occasions, and one time we were sent walking in the complete opposite direction. Another time the directions were extremely vague. It was surprising considering we were asking the hotel staff, not random people on the street. I’d just recommend double checking directions on your phone before heading out. The other strange issue involved the gym. The gym is located on the bottom floor, but there’s apparently no light switch accessible to guests. If the lights are off, you have to go back upstairs and ask the front desk to turn them on. Since there’s only one elevator servicing that level and no other staircase access, you end up waiting around just to get back upstairs and then back down again. It may sound minor, but it felt unnecessarily inconvenient and very odd that guests can’t simply control the lights themselves.