Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 16 per day, which includes in/out privileges. Limited parking is offered, and a reservation is not required.

What breakfast options are available?

A buffet breakfast is offered for a fee of approximately EUR 17.00 for adults and children. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Are pets allowed at the hotel?

The hotel does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in is available for a fee of EUR 50, subject to availability.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Lisbon, within a 5-minute drive of Avenida da Liberdade and Rossio Square. It is approximately 12.4 miles from Costa da Caparica Beach and 1.3 miles from Marquis of Pombal Square.

Does the hotel have a swimming pool?

The hotel features a seasonal outdoor pool. However, please note that the swimming pool will be unavailable from February 9, 2026, to April 30, 2027, due to renovations.

What are the hotel's policies regarding children?

Children 12 years old or younger stay free when occupying the parent or guardian's room using existing bedding. The hotel is family-friendly and welcomes guests traveling with children.

Does the hotel provide extra beds or cribs?

The hotel offers rollaway beds for a fee of EUR 25 per night. Availability is subject to confirmation, and advance requests are recommended.

Holiday Inn Lisbon

Average nightly price at Holiday Inn Lisbon by IHG by month, last 12 months (USD)
Month	Average price
January	$103
February	$101
March	$116
April	$137
May	$164
June	$149
July	$125
August	$122
September	$204
October	$168
November	$136
December	$115

What guests think

At Holiday Inn Lisbon by IHG, travellers highlight friendly staff, an excellent and varied breakfast, and a rooftop pool with views, while noting dated rooms and occasional maintenance issues; the location suits metro access and airport convenience.

Rooms are often spacious for families, but soundproofing is weak and some guests report small or awkward bathrooms, soft or narrow beds, and occasional AC or Wi‑Fi issues. Cleanliness is frequently praised, though a few reviews mention smoke smells, mould, or other lapses. Overall, it suits travellers seeking a convenient base and solid value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The rooftop pool and bar are popular for the views, but the pool is small, sometimes closed seasonally or early, and water quality can be mixed. The gym is small, and on-site parking exists but can be tight or paid.

Related guest reviews

8

Stefan

Oct 3, 2025

·

Stayed 4 nights

Ett bra hotell med trevlig personal. Ligger ganska bra till och tyst och bra på nätterna. Bra pool på taket med underbar utsikt. Nära till barer och restauranger. Rummet va lite för åldrigt och bör kanske piffas upp en aning men som helhet ett bra hotell. Kan rekommenderas!.

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8

VOLKER

Nov 19, 2023

·

Stayed 6 nights

Pool closed, fitness club small and missing water, breakfast started too late

8

Christian

Jul 13, 2025

·

Stayed 4 nights

Accueil efficace, logement de type "hotel" donc un peu à l'étroit pour 4 personnes mais efficace si ce n'est que pour dormir, à quelques minutes à pied du métro qui est à quelques stations du centre touristique de Lisbonne ! Stationnement disponible sur place. Piscine sur le toit avec bar, agréable d'y passer un moment avec une belle vue.

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8

Frankie

Oct 24, 2025

·

Stayed 2 nights

The Holiday Inn Lisbon IHG was a good stay. It was close to a lot of easy walking to convience stores and dining. The rooftop pool provided a great view of the city. The bar served cold drinks, beer and ice cream. We didn't try any of the rooftop food options. I don't recall seeing it advertised, but the hotel restaurant did provide a daily buffet option (€24 during our time of stay) in addition to the à la carte menu. The buffet was different every night and served a variety of Portuguese dishes. The check-in staff and the restaurant staff were very polite and helpful.

4

sandra

Apr 11, 2024

·

Stayed 1 night

The parking lot is a nightmare with super tight corners/angles to manipulate, requiring backing up and going forward. Hardly easy after a day of driving in unfamiliar areas. Leaving was slightly easier than entering. However, the driveway is one lane. A staff person at the top has to signal with a red or green light whether it is safe to go. The staff person was distracted, whatever, and we waited and waited for a green light. Finally someone got out of the car and walked to the top to get this problem taken care of. Also the breakfast food was terrible. An array of food was offered. It was all bad. The room was fine, though it was very hard to use the television in my room. Very difficult to get it to turn on, and then very difficult to change channels. I eventually just turned it off. Soooo, the hotel was okay for the night we spent there, but definitely flawed.

8

Vijaykumar

Jul 3, 2024

·

Stayed 2 nights

good place to stay. Breakfast is amazing. Gym is not well maintained and small.

8

Carmen

Oct 21, 2024

·

Stayed 3 nights

It was an ok place. The breakfast buffet was good, lots of choices. The restaurant and bar were nice. Parking was convenient, we rented a car and the fee was ok, 10 euros per night. The room had a refrigerator with several items, including alcohol and the prices were not reasonable. The staff were welcoming and courteous.

6

Paulo

Jul 9, 2023

·

Stayed 6 nights

Het hotel de kamers en ontbijt goed. Het zwembad is niet schoon water ook niet er zou een betere zuiveringsinstallatie moeten zijn. Voor een zwembad dat niet erg diep is 1.20 m en je amper je voeten op de bodem ziet is dit wel slecht.

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8

Nicole

Aug 16, 2025

·

Stayed 2 nights

A bit far from the bus tour stop and amenities, but overall a great stay. The hotel was clean and quiet, with a lovely rooftop pool and lounge area. The little bar was nice for evening drinks, and the breakfast was excellent with plenty of variety.

6

Neoma

May 8, 2025

·

Stayed 2 nights

This property was ok. Pool was not open and pool bar closed at 7:30 so couldn’t enjoy the views. They have charged me for a hold and still have NOT put the money back in my account. A hold, another payment then a correction and then full payment. Have ignored my messages.

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Cleanliness

Many guests describe the hotel and rooms as very clean with reliable housekeeping, but some report smoke odors, mould, stains, or occasional bathroom maintenance lapses.

Related guest reviews

4

Mariam

Aug 2, 2025

·

Stayed 2 nights

Shower is falling apart. Stains in the tub. Asked twice to clean and maintenance guy came in took picture and left. Big broken window of the balcony. Looks like a crime scene. Told them about it. They said they ordered the Window. Didn’t offer to change our room or upgrade us or give us a discount. Hotel first floor is under renovation but it needs major renovation. Staff are friendly. Location is ok

6

Jorge

Apr 6, 2024

·

Stayed 2 nights

La habitación que nos dieron la primera niche APESTABA A CIGARRO, aún cuando pedimos habitación de no fumadores, nos dió dolor de cabeza y náuseas

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10

Evangeline

Nov 9, 2025

·

Stayed 2 nights

Staff are friendly, rooms clean.

10

DeeAnna

Dec 28, 2024

·

Stayed 1 night

Everything was excellent and especially the cleanliness and breakfasts.

8

Wai Ho

Apr 23, 2025

·

Stayed 4 nights

I had a pleasant stay at this hotel. The cleanliness was excellent, with the room kept tidy and fresh every day. I appreciated that new towels were provided daily. One thoughtful detail I really liked was that the room service staff returned the coins we accidentally dropped by placing them neatly back on the bed — a small but meaningful gesture. The air conditioner worked very well, keeping the room comfortable throughout the stay. Overall, a great experience.

4

Ryan

Jul 23, 2024

·

Stayed 1 night

My family stayed at the Holiday Inn Lisbon on the last night of a two week Portugal trip before we flew back to Canada. The staff and check in seemed good. My wife, kids and I got to the room and my wife commented about mold on the Mirror. Unfortunately, I was too busy trying to make sure we had everything prepared for the flight the next day and then went and returned the rental car. When I got back we had dinner and went for walk in the area to see Lisbon. Upon our return, the kids got settled into bed to go to sleep before our long 24 hour travel day back to the west coast of Canada. It is shortly after that I see the mold my wife was talking about. What I thought was just a little mold on the edge of the mirror was actually almost a 2 foot by 2 foot section of the mirror in the hallway covered by mold. It was disgusting. As the kids were asleep and we were only staying one night I didn't want to make a big deal of it. The next day at check out I spoke to the counter person about it. They asked for me to email them pictures I took and manager would get back to me. I didn't hear anything from. I have a number of issues with this: - The mold is so bad why not remove the mirror. A room with no mirror in the hallway would be better - When we checked in, the front desk person must know the condition of the room. Why would they give me that room when the hotel is not sold out. Is it because I didn't book direct? - Manager never contacted me.

8

Seralathan

Dec 24, 2025

·

Stayed 2 nights

Good breakfast. Friendly staff. Clean comfortable room.

10

Lucila

Nov 10, 2025

·

Stayed 2 nights

Yes very clean and staff were rrspectful

6

Luis

Apr 29, 2025

·

Stayed 2 nights

Hotel was a pleasant stay, quiet and comfortable friendly staff who spoke Portuguese, English, Spanish, Deutch and others, the only thing that bothered me was constant smell of smokers in rooms

4

Joan

Oct 17, 2024

·

Stayed 2 nights

Worse thing was bathroom had a dip in the floor. Nearly 1/4 inch of water unavoidablly accumulated from shower. Also, bed and room not very clean.

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Rooms

Rooms are often spacious and good for families, but decor feels dated, soundproofing is weak, beds can be small or soft, and some report AC, Wi‑Fi, or bathroom layout issues.

Related guest reviews

6

Chelsey

Oct 27, 2025

·

Stayed 1 night

The room was clean, but this hotel has seen better days. Beyond being outdated the furniture in these rooms had seen better days. Threadbare chairs and couch. A spring mattress that felt like it had been around for quite some time. Sheets, blankets, towels could use a refresh. Technology for entertainment can be improved - only live TV with no option to connect your device/stream. It was fine for one night before flying out, but I wouldn't make this a location for my primary stay. Location is good for airport, but not very central to tourist destinations.

8

Sara

Sep 3, 2024

·

Stayed 1 night

Staff was great, room was good, bed was very comfortable but I was woken up often during the night and early morning because you can hear every step outside the room and cleaners vacuuming. The decor is quite 90´s but the hotel is great value for money.

8

Regina

Jul 6, 2024

·

Stayed 2 nights

This hotel is in a nice area near some decent restaurants. The breakfast buffet is really nice a but expensive but worth it. The room is ok, clean, but noisy. There were issues with the elevators malfunctioning. One elevator made a noise all night that we could hear in the room and it sounded like a jackhammer every 5 minutes.

8

Emma

Jul 4, 2025

·

Stayed 1 night

Lovely stay but interior a bit dated upstairs in corridors and not much sound proofing to outside noise.

10

Lynne

Apr 6, 2025

·

Stayed 1 night

We didn’t have WiFi in our room. It wasn’t operating.

8

Darwyn

Feb 24, 2026

·

Stayed 1 night

Check-in allowed us to store the bags as we were early. They did the full check-in while we toured the city. The room card was provided upon returning. The room was clean but dated. The hotel was chosen due to location, breakfast, and parking. The parking garage was under repair, but the city had a lot with 100 meters. We reserved a spot. Pros: Breakfast was fantastic. Staff was great. Location was perfect for using the Metro. Cons: the mattresses and rooms are dated.

8

Joshua

Sep 6, 2024

·

Stayed 1 night

Our room was very clean and in general comfortable. But it was directly next to the elevators and we could hear the elevators moving all night long. Not very soundproof.

6

Elizabeth

Jul 13, 2025

·

Stayed 6 nights

The property was in a great location. What I didn’t like is that the room temperature stayed at about 78 the entire week we were there. I find it difficult to sleep in a room that is warm so I got very little sleep.

10

Norah

Jul 5, 2024

·

Stayed 1 night

All beds are double...no queen,.no king. Comfy but double. Other than that all good. Good hotel, great location despite proximity to airport. A bit far from old town if that's what you are looking for. The area is great for shopping, dinning, walking around. Kinda regular neighborhood outside the old area.

10

Shari

Jul 17, 2025

·

Stayed 2 nights

The room was larger than we expected and we had plenty of room with the four of us traveling together.

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Service

Service is frequently praised as friendly, helpful, and proactive, though some guests experienced slow or inconsistent responses, billing errors, or isolated rude interactions.

Related guest reviews

10

Paul

Sep 7, 2025

·

Stayed 6 nights

The staff at this hotel were incredibly helpful and efficient! You don't have to wait for anything. The breakfast buffet was delicious with so many options. The perfect place in Lisbon away from all the busyness and noise but not too far from all the attractions.

8

Sara

Jun 21, 2025

·

Stayed 2 nights

Comfortable and clean and good value for money but the service is slow. There were 5 staff at the reception counter all of them checking out two people

10

Amisha

May 24, 2025

·

Stayed 7 nights

I'm glad I chose to stay here. We had a wonderful experience. The front staff were really helpful and friendly. They always greeted us and when we asked for additional pillows and teacups, they provided it. We had breakfast included which was full of selections from pastries to eggs to breads to hot foods etc, same with drinks, there were options available. Another bonus was that the hotel had a luggage scale in the corner so we were able to weigh our suitcases before heading to the airport. The area is quiet and easy for Uber pick ups and drop offs. There is a pool on the terrace which is lovely place to chill. They also offer drinks and food. I will definitely stay here again and highly recommend to anyone going to Lisbon.

4

Rosemary

Jul 17, 2025

·

Stayed 1 night

Front desk staff dishonest. Charged twice for breakfast and refused to correct. Charged for a room that was cancelled. Both charges are in dispute with the bank.

6

Robin

Jul 30, 2024

·

Stayed 3 nights

We received a call from the desk after midnight to say they received a noise complaint from our room. My friend and I were sleeping. The caller apologized for waking us up. Next morning the front desk was unaware of the incident. They were very helpful in arranging taxis and giving directions to our group.

6

Saiful

Jun 28, 2025

·

Stayed 3 nights

Staffs for this hotel were not friendly. Had to request twice for iron and finally second day they gave us iron.

2

Manisha

Mar 31, 2025

·

Stayed 3 nights

I recently stayed at this hotel, and I must say, it was one of the most disappointing experiences I’ve ever had. The staff here are extremely rude and unprofessional. From the moment I arrived, there was no greeting, no smile—just a cold, indifferent attitude. Basic hospitality manners, such as wishing guests or making them feel welcome, were completely absent. The service was equally unpleasant. The staff acted as if they were doing a favor by attending to guests, and any request was met with irritation. There were no clear guidelines provided about hotel policies, and they failed to explain important details at check-in, which led to unnecessary confusion later on. Overall, the level of unprofessionalism was shocking. If you value good customer service and a pleasant stay, I would strongly advise looking elsewhere. This hotel seriously needs to train its staff in basic hospitality and customer service.

10

Neil

Nov 17, 2025

·

Stayed 1 night

Staff at front desk excellent

2

Carlos

Aug 2, 2025

·

Stayed 2 nights

I asked the girl at the pool bar ifshe had change for 50 Euro she said yes my bill was 7 Euroand she came back with 3 Euro. I told her i gave her a 50 Euro bill and she saud i gave herca 10 Euro bill embarrassing

10

Lucy

Nov 9, 2025

·

Stayed 7 nights

They went above and beyond in our stay we were welcomed with fizz and port with a beautiful note and cake to wish us happy wedding anniversary. The cleaner daily was in the room cleaning top to bottom and the breakfast and waiting staff couldn’t do enough for us. Great location close to metro and not far in a taxi to the airport. Would recommend to anyone.

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Location

Convenient for the metro and airport in a safe, quieter area with dining nearby, but not in the historic center, so most sightseeing requires transit or taxis.

Related guest reviews

10

Lisa

Sep 2, 2024

·

Stayed 4 nights

The hotel is great but the location is not convenient. It is at least 10 min walk to a metro station and there is nothing much in the area.

6

Chelsey

Oct 27, 2025

·

Stayed 1 night

The room was clean, but this hotel has seen better days. Beyond being outdated the furniture in these rooms had seen better days. Threadbare chairs and couch. A spring mattress that felt like it had been around for quite some time. Sheets, blankets, towels could use a refresh. Technology for entertainment can be improved - only live TV with no option to connect your device/stream. It was fine for one night before flying out, but I wouldn't make this a location for my primary stay. Location is good for airport, but not very central to tourist destinations.

10

Jean

Sep 10, 2024

·

Stayed 3 nights

Really good hotel easy access for metro

8

David

May 18, 2025

·

Stayed 1 night

Bien placé

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10

Margarete

May 9, 2025

·

Stayed 5 nights

Alles ok, saubere Zimmer, sehr gutes Frühstück, alles sehr gut mit Metro zu erreichen

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8

EMILY

Aug 14, 2023

·

Stayed 1 night

We stayed here to be close to the airport. It was about a 15 minute cab ride away. The neighborhood felt safe and easy to navigate.

8

Darwyn

Feb 24, 2026

·

Stayed 1 night

Check-in allowed us to store the bags as we were early. They did the full check-in while we toured the city. The room card was provided upon returning. The room was clean but dated. The hotel was chosen due to location, breakfast, and parking. The parking garage was under repair, but the city had a lot with 100 meters. We reserved a spot. Pros: Breakfast was fantastic. Staff was great. Location was perfect for using the Metro. Cons: the mattresses and rooms are dated.

8

Engin

Oct 30, 2025

·

Stayed 3 nights

Ein saubres sehr central Hotel, es ist ist 10 min von Flughafen entfernt mit Auto kann auch den Bus benutz werden, sehr freundliches personal

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10

DIANNE

Oct 10, 2025

·

Stayed 4 nights

I was a little worried that we were off the beaten path of the downtown area, but I’m so happy that we chose this hotel. Getting downtown was an Uber ride away and where we were was a very quiet area and much appreciated. The staff was excellent every single one from the desk to the restaurant All super.

10

Estanislao

Jul 30, 2025

·

Stayed 2 nights

Great location, very safe neighborhood

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Dining

Breakfast is a consistent highlight—varied, fresh, and plentiful—and on-site dining/buffet dinners are generally well liked. The breakfast area can get crowded, and a few guests found items cold or specific options (like vegan pastries) lacking.

Related guest reviews

10

Paul

Sep 7, 2025

·

Stayed 6 nights

The staff at this hotel were incredibly helpful and efficient! You don't have to wait for anything. The breakfast buffet was delicious with so many options. The perfect place in Lisbon away from all the busyness and noise but not too far from all the attractions.

6

Reena

Sep 19, 2024

·

Stayed 7 nights

In advance of booking I was assured there would be vegan options for breakfast in particular pastries. This was not the case when we arrived. Also at the time of booking we were not made aware of building works outside the hotel and our room was opposite the works and the noise was relentless during the daytime which made it difficult with an 18 month old baby

4

PATRICIA

Jun 8, 2025

·

Stayed 2 nights

We are from Canada and would not go back. Our room was in poor condition, window had a crack all the way through it and was taped up. Sliding glass door didn’t open. Breakfast was cold with runny eggs, toaster didn’t work. We do a lot of travelling mostly through Mexico so our standards are pretty easy going - for the price of this hotel we for sure would not go back.

10

Hunter

Jul 29, 2025

·

Stayed 6 nights

The breakfast buffet was incredible! And the rooftop pool and bar was really nice after a full day of exploring.

8

Darwyn

Feb 24, 2026

·

Stayed 1 night

Check-in allowed us to store the bags as we were early. They did the full check-in while we toured the city. The room card was provided upon returning. The room was clean but dated. The hotel was chosen due to location, breakfast, and parking. The parking garage was under repair, but the city had a lot with 100 meters. We reserved a spot. Pros: Breakfast was fantastic. Staff was great. Location was perfect for using the Metro. Cons: the mattresses and rooms are dated.

6

Natacha

Jul 29, 2025

·

Stayed 2 nights

L'accueil et le professionnalisme des employés.es était excellent, rapide et proactif. Par contre, le rapport qualité-prix était décevant considérant que nous avons eu une chambre ordinaire pour le prix. Les photos sur Expédia ne représentaient pas tout à fait la réalité (piscine, chambres....). Les heures d'ouverture de la piscine et de la terrasse se terminent à 20:30, ce qui ne permet pas de profiter de ce qu'on nous a vendu sur les photos et de ce qu'on voulait pour notre fin de voyage. C'est-à-dire profiter des soirées sur la terrasse. Nous avons été quelques familles à partager cette opinion. Le déjeuner sur place était au delà des attentes, mais le déjeuner (type boîte à lunch) tôt le matin pour le départ vers l'aéroport était décevant pour le prix. Les humains qui travaillent au sein de cet établissement sont un grand wow! Nous tenons à le dire. Avenants, souriants, patients...là n'est pas le problème.

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8

Mark

Aug 28, 2025

·

Stayed 6 nights

This hotel is in great location close to the university. The poolside bar/restaurant on the roof is wonderful with nice views over the city. The buffet in the restaurant is wonderful, especially for large groups or conferences.

8

andrea

Dec 16, 2023

·

Stayed 7 nights

The property was nice and clean, the staff were friendly and helpful. The free buffet breakfast was fresh every morning and was delicious with a variety. The dinner buffet and menu items were both very delicious. The only thing that was a mild inconvenience was that we had to asked for wash cloths which the hotel didn't have but we were given hand towels instead but every time our rooms were cleaned we had to asked for the hand towels to bathe.. The hotel is not too far from the airport, and it's not too far from the city center either. It's located near the metro station and several busses service the area as well.

8

Anna

Aug 10, 2025

·

Stayed 3 nights

Breakfast is simply gorgeous! Rooms are great and very clean!

6

Sophie

Jul 23, 2024

·

Stayed 9 nights

Lit trop petit, chambre mal insonorisée. Salle de petit déjeuner trop petite pour le nombres de clients, beaucoup d'attente pour etre placé et le personnel a du mal à suivre le rythme (nourriture et couverts). Certains personnels sont tendus par cette situation et nous le font bien ressentir. Notre porte de chambre est restée ouverte apres le ménage.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $247	11	12 $145	13 $111	14 $99
15 $96	16 $110	17 $106	18 $106	19 $108	20 $103	21 $96
22 $96	23 $99	24 $103	25 $103	26 $103	27 $103	28 $103
29 $96	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
		1 $96	2 $96	3 $96	4 $96	5 $101
6 $99	7 $99	8 $96	9 $96	10 $96	11 $103	12 $96
13 $92	14 $92	15 $96	16 $96	17 $92	18 $92	19 $92
20 $92	21 $96	22 $99	23 $96	24 $110	25 $134	26 $127
27 $113	28 $141	29 $149	30 $133	31 $136

Holiday Inn Lisbon by IHG

Prices for Holiday Inn Lisbon by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed, Smoking

Standard Room, 2 Double Beds, Smoking

Premium Room

Suite, 1 King Bed

Standard Room, 2 Double Beds, City View

Standard Room, 2 Twin Beds

Standard Room

Standard Room, 2 Double Beds

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed with Sofa Bed

Standard Room, 1 Double Bed, City View

Guest reviews of Holiday Inn Lisbon by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Lisbon by IHG

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