Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 16 per day, which includes in/out privileges. Limited parking is offered, and a reservation is not required.

What breakfast options are available?

A buffet breakfast is offered for a fee of approximately EUR 17.00 for adults and children. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Are pets allowed at the hotel?

The hotel does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in is available for a fee of EUR 50, subject to availability.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Lisbon, within a 5-minute drive of Avenida da Liberdade and Rossio Square. It is approximately 12.4 miles from Costa da Caparica Beach and 1.3 miles from Marquis of Pombal Square.

Does the hotel have a swimming pool?

The hotel features a seasonal outdoor pool. However, please note that the swimming pool will be unavailable from February 9, 2026, to April 30, 2027, due to renovations.

What are the hotel's policies regarding children?

Children 12 years old or younger stay free when occupying the parent or guardian's room using existing bedding. The hotel is family-friendly and welcomes guests traveling with children.

Does the hotel provide extra beds or cribs?

The hotel offers rollaway beds for a fee of EUR 25 per night. Availability is subject to confirmation, and advance requests are recommended.

Holiday Inn Lisbon

Average nightly price at Holiday Inn Lisbon by IHG by month, last 12 months (USD)
Month	Average price
January	US$103
February	US$101
March	US$116
April	US$137
May	US$164
June	US$149
July	US$125
August	US$122
September	US$204
October	US$168
November	US$136
December	US$115

What guests think

At Holiday Inn Lisbon by IHG, travellers highlight friendly staff, an excellent and varied breakfast, and a rooftop pool with views, while noting dated rooms and occasional maintenance issues; the location suits metro access and airport convenience.

Rooms are often spacious for families, but soundproofing is weak and some guests report small or awkward bathrooms, soft or narrow beds, and occasional AC or Wi‑Fi issues. Cleanliness is frequently praised, though a few reviews mention smoke smells, mould, or other lapses. Overall, it suits travellers seeking a convenient base and solid value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The rooftop pool and bar are popular for the views, but the pool is small, sometimes closed seasonally or early, and water quality can be mixed. The gym is small, and on-site parking exists but can be tight or paid.

Related guest reviews

8

Stefan

3 Oct 2025

·

Stayed 4 nights

Ett bra hotell med trevlig personal. Ligger ganska bra till och tyst och bra på nätterna. Bra pool på taket med underbar utsikt. Nära till barer och restauranger. Rummet va lite för åldrigt och bör kanske piffas upp en aning men som helhet ett bra hotell. Kan rekommenderas!.

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8

VOLKER

19 Nov 2023

·

Stayed 6 nights

Pool closed, fitness club small and missing water, breakfast started too late

8

Christian

13 Jul 2025

·

Stayed 4 nights

Accueil efficace, logement de type "hotel" donc un peu à l'étroit pour 4 personnes mais efficace si ce n'est que pour dormir, à quelques minutes à pied du métro qui est à quelques stations du centre touristique de Lisbonne ! Stationnement disponible sur place. Piscine sur le toit avec bar, agréable d'y passer un moment avec une belle vue.

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8

Frankie

24 Oct 2025

·

Stayed 2 nights

The Holiday Inn Lisbon IHG was a good stay. It was close to a lot of easy walking to convience stores and dining. The rooftop pool provided a great view of the city. The bar served cold drinks, beer and ice cream. We didn't try any of the rooftop food options. I don't recall seeing it advertised, but the hotel restaurant did provide a daily buffet option (€24 during our time of stay) in addition to the à la carte menu. The buffet was different every night and served a variety of Portuguese dishes. The check-in staff and the restaurant staff were very polite and helpful.

4

sandra

11 Apr 2024

·

Stayed 1 night

The parking lot is a nightmare with super tight corners/angles to manipulate, requiring backing up and going forward. Hardly easy after a day of driving in unfamiliar areas. Leaving was slightly easier than entering. However, the driveway is one lane. A staff person at the top has to signal with a red or green light whether it is safe to go. The staff person was distracted, whatever, and we waited and waited for a green light. Finally someone got out of the car and walked to the top to get this problem taken care of. Also the breakfast food was terrible. An array of food was offered. It was all bad. The room was fine, though it was very hard to use the television in my room. Very difficult to get it to turn on, and then very difficult to change channels. I eventually just turned it off. Soooo, the hotel was okay for the night we spent there, but definitely flawed.

8

Vijaykumar

3 Jul 2024

·

Stayed 2 nights

good place to stay. Breakfast is amazing. Gym is not well maintained and small.

8

Carmen

21 Oct 2024

·

Stayed 3 nights

It was an ok place. The breakfast buffet was good, lots of choices. The restaurant and bar were nice. Parking was convenient, we rented a car and the fee was ok, 10 euros per night. The room had a refrigerator with several items, including alcohol and the prices were not reasonable. The staff were welcoming and courteous.

6

Paulo

9 Jul 2023

·

Stayed 6 nights

Het hotel de kamers en ontbijt goed. Het zwembad is niet schoon water ook niet er zou een betere zuiveringsinstallatie moeten zijn. Voor een zwembad dat niet erg diep is 1.20 m en je amper je voeten op de bodem ziet is dit wel slecht.

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8

Nicole

16 Aug 2025

·

Stayed 2 nights

A bit far from the bus tour stop and amenities, but overall a great stay. The hotel was clean and quiet, with a lovely rooftop pool and lounge area. The little bar was nice for evening drinks, and the breakfast was excellent with plenty of variety.

6

Neoma

8 May 2025

·

Stayed 2 nights

This property was ok. Pool was not open and pool bar closed at 7:30 so couldn’t enjoy the views. They have charged me for a hold and still have NOT put the money back in my account. A hold, another payment then a correction and then full payment. Have ignored my messages.

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Cleanliness

Many guests describe the hotel and rooms as very clean with reliable housekeeping, but some report smoke odors, mould, stains, or occasional bathroom maintenance lapses.

Related guest reviews

4

Mariam

2 Aug 2025

·

Stayed 2 nights

Shower is falling apart. Stains in the tub. Asked twice to clean and maintenance guy came in took picture and left. Big broken window of the balcony. Looks like a crime scene. Told them about it. They said they ordered the Window. Didn’t offer to change our room or upgrade us or give us a discount. Hotel first floor is under renovation but it needs major renovation. Staff are friendly. Location is ok

6

Jorge

6 Apr 2024

·

Stayed 2 nights

La habitación que nos dieron la primera niche APESTABA A CIGARRO, aún cuando pedimos habitación de no fumadores, nos dió dolor de cabeza y náuseas

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10

Evangeline

9 Nov 2025

·

Stayed 2 nights

Staff are friendly, rooms clean.

10

DeeAnna

28 Dec 2024

·

Stayed 1 night

Everything was excellent and especially the cleanliness and breakfasts.

8

Wai Ho

23 Apr 2025

·

Stayed 4 nights

I had a pleasant stay at this hotel. The cleanliness was excellent, with the room kept tidy and fresh every day. I appreciated that new towels were provided daily. One thoughtful detail I really liked was that the room service staff returned the coins we accidentally dropped by placing them neatly back on the bed — a small but meaningful gesture. The air conditioner worked very well, keeping the room comfortable throughout the stay. Overall, a great experience.

4

Ryan

23 Jul 2024

·

Stayed 1 night

My family stayed at the Holiday Inn Lisbon on the last night of a two week Portugal trip before we flew back to Canada. The staff and check in seemed good. My wife, kids and I got to the room and my wife commented about mold on the Mirror. Unfortunately, I was too busy trying to make sure we had everything prepared for the flight the next day and then went and returned the rental car. When I got back we had dinner and went for walk in the area to see Lisbon. Upon our return, the kids got settled into bed to go to sleep before our long 24 hour travel day back to the west coast of Canada. It is shortly after that I see the mold my wife was talking about. What I thought was just a little mold on the edge of the mirror was actually almost a 2 foot by 2 foot section of the mirror in the hallway covered by mold. It was disgusting. As the kids were asleep and we were only staying one night I didn't want to make a big deal of it. The next day at check out I spoke to the counter person about it. They asked for me to email them pictures I took and manager would get back to me. I didn't hear anything from. I have a number of issues with this: - The mold is so bad why not remove the mirror. A room with no mirror in the hallway would be better - When we checked in, the front desk person must know the condition of the room. Why would they give me that room when the hotel is not sold out. Is it because I didn't book direct? - Manager never contacted me.

8

Seralathan

24 Dec 2025

·

Stayed 2 nights

Good breakfast. Friendly staff. Clean comfortable room.

10

Lucila

10 Nov 2025

·

Stayed 2 nights

Yes very clean and staff were rrspectful

6

Luis

29 Apr 2025

·

Stayed 2 nights

Hotel was a pleasant stay, quiet and comfortable friendly staff who spoke Portuguese, English, Spanish, Deutch and others, the only thing that bothered me was constant smell of smokers in rooms

4

Joan

17 Oct 2024

·

Stayed 2 nights

Worse thing was bathroom had a dip in the floor. Nearly 1/4 inch of water unavoidablly accumulated from shower. Also, bed and room not very clean.

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Rooms

Rooms are often spacious and good for families, but decor feels dated, soundproofing is weak, beds can be small or soft, and some report AC, Wi‑Fi, or bathroom layout issues.

Related guest reviews

6

Chelsey

27 Oct 2025

·

Stayed 1 night

The room was clean, but this hotel has seen better days. Beyond being outdated the furniture in these rooms had seen better days. Threadbare chairs and couch. A spring mattress that felt like it had been around for quite some time. Sheets, blankets, towels could use a refresh. Technology for entertainment can be improved - only live TV with no option to connect your device/stream. It was fine for one night before flying out, but I wouldn't make this a location for my primary stay. Location is good for airport, but not very central to tourist destinations.

8

Sara

3 Sept 2024

·

Stayed 1 night

Staff was great, room was good, bed was very comfortable but I was woken up often during the night and early morning because you can hear every step outside the room and cleaners vacuuming. The decor is quite 90´s but the hotel is great value for money.

8

Regina

6 Jul 2024

·

Stayed 2 nights

This hotel is in a nice area near some decent restaurants. The breakfast buffet is really nice a but expensive but worth it. The room is ok, clean, but noisy. There were issues with the elevators malfunctioning. One elevator made a noise all night that we could hear in the room and it sounded like a jackhammer every 5 minutes.

8

Emma

4 Jul 2025

·

Stayed 1 night

Lovely stay but interior a bit dated upstairs in corridors and not much sound proofing to outside noise.

10

Lynne

6 Apr 2025

·

Stayed 1 night

We didn’t have WiFi in our room. It wasn’t operating.

8

Darwyn

24 Feb 2026

·

Stayed 1 night

Check-in allowed us to store the bags as we were early. They did the full check-in while we toured the city. The room card was provided upon returning. The room was clean but dated. The hotel was chosen due to location, breakfast, and parking. The parking garage was under repair, but the city had a lot with 100 meters. We reserved a spot. Pros: Breakfast was fantastic. Staff was great. Location was perfect for using the Metro. Cons: the mattresses and rooms are dated.

8

Joshua

6 Sept 2024

·

Stayed 1 night

Our room was very clean and in general comfortable. But it was directly next to the elevators and we could hear the elevators moving all night long. Not very soundproof.

6

Elizabeth

13 Jul 2025

·

Stayed 6 nights

The property was in a great location. What I didn’t like is that the room temperature stayed at about 78 the entire week we were there. I find it difficult to sleep in a room that is warm so I got very little sleep.

10

Norah

5 Jul 2024

·

Stayed 1 night

All beds are double...no queen,.no king. Comfy but double. Other than that all good. Good hotel, great location despite proximity to airport. A bit far from old town if that's what you are looking for. The area is great for shopping, dinning, walking around. Kinda regular neighborhood outside the old area.

10

Shari

17 Jul 2025

·

Stayed 2 nights

The room was larger than we expected and we had plenty of room with the four of us traveling together.

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Service

Service is frequently praised as friendly, helpful, and proactive, though some guests experienced slow or inconsistent responses, billing errors, or isolated rude interactions.

Related guest reviews

10

Paul

7 Sept 2025

·

Stayed 6 nights

The staff at this hotel were incredibly helpful and efficient! You don't have to wait for anything. The breakfast buffet was delicious with so many options. The perfect place in Lisbon away from all the busyness and noise but not too far from all the attractions.

8

Sara

21 Jun 2025

·

Stayed 2 nights

Comfortable and clean and good value for money but the service is slow. There were 5 staff at the reception counter all of them checking out two people

10

Amisha

24 May 2025

·

Stayed 7 nights

I'm glad I chose to stay here. We had a wonderful experience. The front staff were really helpful and friendly. They always greeted us and when we asked for additional pillows and teacups, they provided it. We had breakfast included which was full of selections from pastries to eggs to breads to hot foods etc, same with drinks, there were options available. Another bonus was that the hotel had a luggage scale in the corner so we were able to weigh our suitcases before heading to the airport. The area is quiet and easy for Uber pick ups and drop offs. There is a pool on the terrace which is lovely place to chill. They also offer drinks and food. I will definitely stay here again and highly recommend to anyone going to Lisbon.

4

Rosemary

17 Jul 2025

·

Stayed 1 night

Front desk staff dishonest. Charged twice for breakfast and refused to correct. Charged for a room that was cancelled. Both charges are in dispute with the bank.

6

Robin

30 Jul 2024

·

Stayed 3 nights

We received a call from the desk after midnight to say they received a noise complaint from our room. My friend and I were sleeping. The caller apologized for waking us up. Next morning the front desk was unaware of the incident. They were very helpful in arranging taxis and giving directions to our group.

6

Saiful

28 Jun 2025

·

Stayed 3 nights

Staffs for this hotel were not friendly. Had to request twice for iron and finally second day they gave us iron.

2

Manisha

31 Mar 2025

·

Stayed 3 nights

I recently stayed at this hotel, and I must say, it was one of the most disappointing experiences I’ve ever had. The staff here are extremely rude and unprofessional. From the moment I arrived, there was no greeting, no smile—just a cold, indifferent attitude. Basic hospitality manners, such as wishing guests or making them feel welcome, were completely absent. The service was equally unpleasant. The staff acted as if they were doing a favor by attending to guests, and any request was met with irritation. There were no clear guidelines provided about hotel policies, and they failed to explain important details at check-in, which led to unnecessary confusion later on. Overall, the level of unprofessionalism was shocking. If you value good customer service and a pleasant stay, I would strongly advise looking elsewhere. This hotel seriously needs to train its staff in basic hospitality and customer service.

10

Neil

17 Nov 2025

·

Stayed 1 night

Staff at front desk excellent

2

Carlos

2 Aug 2025

·

Stayed 2 nights

I asked the girl at the pool bar ifshe had change for 50 Euro she said yes my bill was 7 Euroand she came back with 3 Euro. I told her i gave her a 50 Euro bill and she saud i gave herca 10 Euro bill embarrassing

10

Lucy

9 Nov 2025

·

Stayed 7 nights

They went above and beyond in our stay we were welcomed with fizz and port with a beautiful note and cake to wish us happy wedding anniversary. The cleaner daily was in the room cleaning top to bottom and the breakfast and waiting staff couldn’t do enough for us. Great location close to metro and not far in a taxi to the airport. Would recommend to anyone.

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Location

Convenient for the metro and airport in a safe, quieter area with dining nearby, but not in the historic center, so most sightseeing requires transit or taxis.

Related guest reviews

10

Lisa

2 Sept 2024

·

Stayed 4 nights

The hotel is great but the location is not convenient. It is at least 10 min walk to a metro station and there is nothing much in the area.

6

Chelsey

27 Oct 2025

·

Stayed 1 night

The room was clean, but this hotel has seen better days. Beyond being outdated the furniture in these rooms had seen better days. Threadbare chairs and couch. A spring mattress that felt like it had been around for quite some time. Sheets, blankets, towels could use a refresh. Technology for entertainment can be improved - only live TV with no option to connect your device/stream. It was fine for one night before flying out, but I wouldn't make this a location for my primary stay. Location is good for airport, but not very central to tourist destinations.

10

Jean

10 Sept 2024

·

Stayed 3 nights

Really good hotel easy access for metro

8

David

18 May 2025

·

Stayed 1 night

Bien placé

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10

Margarete

9 May 2025

·

Stayed 5 nights

Alles ok, saubere Zimmer, sehr gutes Frühstück, alles sehr gut mit Metro zu erreichen

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8

EMILY

14 Aug 2023

·

Stayed 1 night

We stayed here to be close to the airport. It was about a 15 minute cab ride away. The neighborhood felt safe and easy to navigate.

8

Darwyn

24 Feb 2026

·

Stayed 1 night

Check-in allowed us to store the bags as we were early. They did the full check-in while we toured the city. The room card was provided upon returning. The room was clean but dated. The hotel was chosen due to location, breakfast, and parking. The parking garage was under repair, but the city had a lot with 100 meters. We reserved a spot. Pros: Breakfast was fantastic. Staff was great. Location was perfect for using the Metro. Cons: the mattresses and rooms are dated.

8

Engin

30 Oct 2025

·

Stayed 3 nights

Ein saubres sehr central Hotel, es ist ist 10 min von Flughafen entfernt mit Auto kann auch den Bus benutz werden, sehr freundliches personal

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10

DIANNE

10 Oct 2025

·

Stayed 4 nights

I was a little worried that we were off the beaten path of the downtown area, but I’m so happy that we chose this hotel. Getting downtown was an Uber ride away and where we were was a very quiet area and much appreciated. The staff was excellent every single one from the desk to the restaurant All super.

10

Estanislao

30 Jul 2025

·

Stayed 2 nights

Great location, very safe neighborhood

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Dining

Breakfast is a consistent highlight—varied, fresh, and plentiful—and on-site dining/buffet dinners are generally well liked. The breakfast area can get crowded, and a few guests found items cold or specific options (like vegan pastries) lacking.

Related guest reviews

10

Paul

7 Sept 2025

·

Stayed 6 nights

The staff at this hotel were incredibly helpful and efficient! You don't have to wait for anything. The breakfast buffet was delicious with so many options. The perfect place in Lisbon away from all the busyness and noise but not too far from all the attractions.

6

Reena

19 Sept 2024

·

Stayed 7 nights

In advance of booking I was assured there would be vegan options for breakfast in particular pastries. This was not the case when we arrived. Also at the time of booking we were not made aware of building works outside the hotel and our room was opposite the works and the noise was relentless during the daytime which made it difficult with an 18 month old baby

4

PATRICIA

8 Jun 2025

·

Stayed 2 nights

We are from Canada and would not go back. Our room was in poor condition, window had a crack all the way through it and was taped up. Sliding glass door didn’t open. Breakfast was cold with runny eggs, toaster didn’t work. We do a lot of travelling mostly through Mexico so our standards are pretty easy going - for the price of this hotel we for sure would not go back.

10

Hunter

29 Jul 2025

·

Stayed 6 nights

The breakfast buffet was incredible! And the rooftop pool and bar was really nice after a full day of exploring.

8

Darwyn

24 Feb 2026

·

Stayed 1 night

Check-in allowed us to store the bags as we were early. They did the full check-in while we toured the city. The room card was provided upon returning. The room was clean but dated. The hotel was chosen due to location, breakfast, and parking. The parking garage was under repair, but the city had a lot with 100 meters. We reserved a spot. Pros: Breakfast was fantastic. Staff was great. Location was perfect for using the Metro. Cons: the mattresses and rooms are dated.

6

Natacha

29 Jul 2025

·

Stayed 2 nights

L'accueil et le professionnalisme des employés.es était excellent, rapide et proactif. Par contre, le rapport qualité-prix était décevant considérant que nous avons eu une chambre ordinaire pour le prix. Les photos sur Expédia ne représentaient pas tout à fait la réalité (piscine, chambres....). Les heures d'ouverture de la piscine et de la terrasse se terminent à 20:30, ce qui ne permet pas de profiter de ce qu'on nous a vendu sur les photos et de ce qu'on voulait pour notre fin de voyage. C'est-à-dire profiter des soirées sur la terrasse. Nous avons été quelques familles à partager cette opinion. Le déjeuner sur place était au delà des attentes, mais le déjeuner (type boîte à lunch) tôt le matin pour le départ vers l'aéroport était décevant pour le prix. Les humains qui travaillent au sein de cet établissement sont un grand wow! Nous tenons à le dire. Avenants, souriants, patients...là n'est pas le problème.

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8

Mark

28 Aug 2025

·

Stayed 6 nights

This hotel is in great location close to the university. The poolside bar/restaurant on the roof is wonderful with nice views over the city. The buffet in the restaurant is wonderful, especially for large groups or conferences.

8

andrea

16 Dec 2023

·

Stayed 7 nights

The property was nice and clean, the staff were friendly and helpful. The free buffet breakfast was fresh every morning and was delicious with a variety. The dinner buffet and menu items were both very delicious. The only thing that was a mild inconvenience was that we had to asked for wash cloths which the hotel didn't have but we were given hand towels instead but every time our rooms were cleaned we had to asked for the hand towels to bathe.. The hotel is not too far from the airport, and it's not too far from the city center either. It's located near the metro station and several busses service the area as well.

8

Anna

10 Aug 2025

·

Stayed 3 nights

Breakfast is simply gorgeous! Rooms are great and very clean!

6

Sophie

23 Jul 2024

·

Stayed 9 nights

Lit trop petit, chambre mal insonorisée. Salle de petit déjeuner trop petite pour le nombres de clients, beaucoup d'attente pour etre placé et le personnel a du mal à suivre le rythme (nourriture et couverts). Certains personnels sont tendus par cette situation et nous le font bien ressentir. Notre porte de chambre est restée ouverte apres le ménage.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $105	3 $103	4 $103	5 $106	6 $140	7 $119
8 $130	9 $156	10 $180	11 $673	12 $140	13 $110	14 $103
15 $103	16 $102	17 $106	18 $124	19 $673	20 $114	21 $104
22 $105	23 $104	24 $105	25 $102	26 $105	27 $100	28 $100
29 $100	30 $106

Holiday Inn Lisbon by IHG

Prices for Holiday Inn Lisbon by IHG

Monthly average prices

About this property

Location

Guest reviews of Holiday Inn Lisbon by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Lisbon by IHG

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $134	30 $126	31 $121