Name: Comfort Suites Conway
Address: 705 Museum Road, Conway, Arkansas, United States of America, Conway, Arkansas, US
Price range: $82–$146 per night
Rating: 7.63

What guests think

At Comfort Suites Conway, reviews highlight newly renovated, spacious rooms and generally friendly staff, alongside ongoing renovation work, an often-closed or unheated indoor pool, and mixed breakfast impressions, creating a stay that varies notably by room location and timing.

Many guests found rooms clean, modern, and comfortable, with convenient access to I-40 and nearby restaurants. Common frustrations include traffic noise in highway-facing rooms, inconsistent A/C or hot water, and occasional billing or service missteps. Overall, expect a solid value stay if you prioritize the room over amenities and confirm details before arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations affect common areas, and the indoor pool is frequently closed or unheated, sometimes without advance notice. Parking can be limited or restricted, and some guests noted other disruptions during construction.

Related guest reviews

8

Elizabeth

Feb 2, 2025

·

Stayed 2 nights

Property is being updated so there’s a little construction going on. Our room was complete and excellent! Super comfortable bed! Pool not in use. Breakfast was good, however, no decaf coffee :(

6

Lance

Jun 1, 2025

·

Stayed 1 night

Remodeling, lobby not clean and parking was very limited

4

Joetta

May 13, 2025

·

Stayed 1 night

It was very misleading when I booked the room I booked it for the swimming pool it was not working it was under renovation extremely cold the water was 2 Days later

8

Lisa

Sep 16, 2024

·

Stayed 2 nights

The parking wasn't good. It was next to a more run down hotel that almost shared the parking.

10

Joshua

Jul 31, 2024

·

Stayed 2 nights

Newly renovated. Good breakfast. Parking situation not great but renovation is super modern and clean. Bathroom vent fans never work.

8

Angie

Oct 14, 2024

·

Stayed 1 night

Everything great, except exercise room air conditioner doesn’t work…

8

Michael

Feb 4, 2025

·

Stayed 1 night

Hotel is under renovations. The pool is closed, the fire alarm system is deactivated. The gentleman checking us in didn't seem to know how to do things very well. It was a bit worrisome. But our room was clean, well appointed, the breakfast was good. Overall, it turned out fine.

2

ROBIN

Mar 21, 2025

·

Stayed 1 night

The pool was out of order. When we checked in this was never mentioned. The clerk at the front desk argued with me over the pool being unavailable. He stated it was posted on every site, and it was not. The room was less than adequate. The lobby area is under construction and was not marked for uneven flooring. One of the two handicapped parking spots was taken up by construction debris. The hotel itself does not appear to be in the best area.

6

Joetta

May 20, 2025

·

Stayed 1 night

The pool wasn't ready and they did not post it

6

Julie

Oct 5, 2024

·

Stayed 1 night

The check-in experience was slow and not the friendliest. You are required to provide your license plate number in order to begin the process. Parking is restricted to certain areas that are not clearly marked; if you park in the lot for the neighboring hotel you can be towed. There were only 2 handicapped parking spaces, one of which was blocked with construction materials. The room was clean. Difficult to locate the switches for the lights. Close to restaurants and the highway. I doubt I would stay here again. Front desk could not provide any kind of receipt at check out since I booked and paid through a 3rd party.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms as very clean, especially in renovated areas. Others reported issues such as hair, bugs or mold, stained furnishings, and occasionally untidy public spaces during construction.

Related guest reviews

8

Tracy

Jul 16, 2025

·

Stayed 1 night

The rooms were very clean and updated I definitely would come back

4

Kelsey

Jul 20, 2025

·

Stayed 2 nights

Found 2 Bugs. Dirty

6

Kathryn

Oct 1, 2025

·

Stayed 1 night

The shower had hair stuck to the wall in several places. Hotel was under renovation and not in the best part of town. Couldn’t get cold water out of the tap (hot or warm were the only options)

8

Gary

Jul 7, 2025

·

Stayed 3 nights

There were multiple drain flies in bathroom. The workmanship in the renovation of the bathroom was atrocious. There was a mold stain silver dollar size in ceiling over mirror. The door stop was rusted out. Floor tile.broken apparently at installation in bath. Large gap in corner with shower installation that lets water in. Food was good but only few yogurts which went quickly.

10

Jessica

Dec 10, 2024

·

Stayed 1 night

This place was immaculately clean and the girl at the front desk (forget her name) was so nice! Very comfortable bed and pillows and I have neck issues. Will definitely stay again.

2

Paris

Apr 13, 2025

·

Stayed 1 night

Room refrigerator had mold and mildew in them. Sheets wasn’t clean. Was told we couldn’t get more towels.

10

Trygg

Oct 9, 2025

·

Stayed 1 night

Just finishing a remodel. Super clean and great staff.

4

Tim

Jun 25, 2023

·

Stayed 1 night

Very dated. Dirty! Hair all over the bathroom floor. Hair in all the corners . Chair with stains. Carpet ripped up. Hair in the towels .just gross.

10

Justin

Dec 18, 2025

·

Stayed 3 nights

It was very clean and super comfortable and im definitely coming back

6

Corina

Jun 12, 2023

·

Stayed 1 night

Bed comfortable, Towels clean but thin.Floor carpet severely outdated and stained, wall tapestry outdated and stained, bathroom door old and stained; spiders/ cobwebs on ceiling and corners, found baby spider crawling on my arm. Multiple black bugs( possible beetles) on the carpet, bathroom floor and closet door slider guide. Bathroom floor tile clean in the center, areas behind the bathroom door or corners visibly not clean; found soap wrapping under the sink from previous guests. Breakfast reasonable. Scrambled eggs not availed at what they advertised as”full breakfast”. Stayed at another Comfort Inn in another state which was significantly superior in choice of food( even served omelets) and cleanliness. Hope this hotel will take the opportunity to improve and represent well the name of the brand it adopted.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Renovated suites are often spacious and comfortable with modern decor. Downsides include highway or hallway noise, inconsistent A/C or hot water, flashing alarm lights, and occasional TV, Wi-Fi, or door-lock problems.

Related guest reviews

8

Dillon

Oct 13, 2025

·

Stayed 2 nights

Air conditioning was weird and would run cold air then heat back and forth all night, and the ac automatically knocks itself up to 74 in the day hence turning the heater on had to knock it back down twice in the same day, also super bright green flashing light, we fixed that with post it notes, for the price less broke things than expected

6

Chela

Jul 31, 2024

·

Stayed 1 night

Comfort Suites: Conway AR. I actually got up the nerve to ask for a nice room. She replied, “our whole place has been renovated.” I don’t think they’ve quite finished. But for 91 bucks, it was comfy. Loud, rattling AC, and a fire alarm that flashed every few minutes all night long. Comfy king size bed with beautiful wall design and headboard. I wore my flip flops in the shower.

10

Jennifer

Mar 16, 2025

·

Stayed 1 night

Overall good experience. Undergoing renovations. But rooms were large and comfortable.

10

Jordan

Oct 12, 2025

·

Stayed 1 night

So clean, pull out bed was clean and already had a clean bedsheet on it! We usually book a king size bed and pull out bed when traveling, so finding a hotel that already had the pull out bed prepared was a big bonus! Our room had so much space and was so comfortable, so far one of the best rooms and stays we had in Conway!

10

Jeniferr

Nov 24, 2024

·

Stayed 1 night

Our family enjoyed the spacious room which had been newly refurbished. The staff was incredibly helpful.

4

Tara

Jun 9, 2025

·

Stayed 1 night

This was not a good experience. The rooms were fairly nice. But the interstate was so loud right next to our room that we could not sleep. It sounded like it was in our room. I finally requested a room change so we would not be awake all night. After a while we were allowed to move, but we were up very late and had to drive 5 hours the next morning. The hotel was also under construction, and I saw nothing about that when I booked. The lobby/downstairs was completely destroyed. And the breakfast was disappointing . Not much to choose from, no fruit, no knives, etc. I appreciate them letting us change rooms, but I would not stay in this hotel again.

6

Steven

Sep 25, 2025

·

Stayed 1 night

Traffic noise was very loud all night long.

10

Rolisa

Oct 15, 2024

·

Stayed 1 night

Best room of our 10 day trip. Spacious, clean, updated, easy access from I40 and restaurants nearby. Staff were friendly.

8

Jernel

Feb 23, 2025

·

Stayed 1 night

Shower water never got hot enough!!! Other than that great stay

6

kenneth

Mar 18, 2024

·

Stayed 1 night

Lady at the front desk was nice. TV didn't work because the direct tv was out. Sink drain was clogged. Bed was comfortable and room was clean. They were doing a renovation so I understand the struggles. Would stay there again if tv worked

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with smooth check-ins. Several guests, however, reported poor communication, unexpected or duplicate charges/deposits, and inconsistent follow-through on requests.

Related guest reviews

10

Isopo

Jul 13, 2024

·

Stayed 1 night

The desk service was amazing. The agent was helpful and nice.

2

Kymberlee

Jun 22, 2025

·

Stayed 3 nights

They charged my card $350 after I paid $418 if full for all 3 nights plus a deposit. I asked why they told me the system did it by mistake and that I wouldn’t get my money back until check out and waiting 5-10 days. I had to call the police and file a complaint with corporate!! They also are under construction and saw dust was all over the place our entire stay, along with Nats flying everywhere in our room and ants all on the floor and walls and in the beds. I had to wait 2 hours just have my room serviced and they asked me to leave while they cleaned so I had to get my 2 kids out to sit in the car with them taking my money I had no extra to take them to get ice cream or anything! This was the WORST experience of my life and the new management QUICK! I will follow suit after I was treated so poorly and didn’t get any apology. The GM laughed at me bc I started crying about my money, I have to feed my kids!! $350 may not be a lot to him but it is to this family!!

2

DIANNA

Mar 9, 2024

·

Stayed 1 night

At check in, the guy behind the counter didn’t understand how Travelocity worked. He was trying to get an additional deposit from me. We stood there for about 15 minutes while he made a few calls trying to figure this out. This property is under renovation. We didn’t know this before we got there. The room had things hanging from the wall, the curtains were torn and the room had a smell to it. Breakfast was horrible, they were supposed to have sausages, we had to ask for it and the woman didn’t even understand English much less speak it. When she brought the sausages out, they were overcooked and hard. No yogurt, no fruit and the microwave was broken. Worst experience ever.

10

Benjamin

Jul 2, 2024

·

Stayed 1 night

excellent service. friendly front desk. everything taken care of. definitely would stay here again

8

Timothy

May 12, 2023

·

Stayed 1 night

Had a first during this stay. When I called down to inform the front desk that there was no internet, he says, "I don't know what to tell you". I said, "Well, somebody should tell me something." He HUNG UP on me. Seriously!!?? Overall the stay was fine, but that early encounter colored my opinion of all the rest. Too bad.

10

Jessica

Jan 6, 2025

·

Stayed 2 nights

I arrived earlier than expected and I just really appreciate that the lady let me check in early. Every staff member there was wonderful.❤️

10

ZoeAnn

Jul 24, 2024

·

Stayed 1 night

It is a great place to stay, the staff is really nice and helpful.

6

Ernest Francis

Dec 29, 2025

·

Stayed 5 nights

Check-in was smooth. Staff was friendly. Check-out was easy.

2

Seth

Jul 13, 2025

·

Stayed 3 nights

We stay in more hotels on weekends than we stay at home. This was by far the worst hotel experience that we’ve had. Upon arrival we noticed that the hotel was under complete construction that wasn’t mentioned ahead of time. We stayed three nights total, and the hotel charged us three different times. We never received cleaning, or new towels that we had to ask for twice. The air conditioner only worked part time, and had to wake up multiple times a night to get it to turn back on. The internet only worked from time to time so we just gave up. Still waiting on money to be accredited to our account because what was supposed to cost us $415 for the three nights ended up costing us almost $1300 and the management telling us we were wrong about the charges until we had to prove it to them and make them look deeper into it. We’ve stayed in Conway four times this year alone, and this has been by far our worst experience. Wouldn’t reccomend this place to anyone!!

6

Julie

Oct 5, 2024

·

Stayed 1 night

The check-in experience was slow and not the friendliest. You are required to provide your license plate number in order to begin the process. Parking is restricted to certain areas that are not clearly marked; if you park in the lot for the neighboring hotel you can be towed. There were only 2 handicapped parking spaces, one of which was blocked with construction materials. The room was clean. Difficult to locate the switches for the lights. Close to restaurants and the highway. I doubt I would stay here again. Front desk could not provide any kind of receipt at check out since I booked and paid through a 3rd party.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for I-40 access and close to restaurants and shopping. Some guests noted traffic noise in rooms facing the interstate and occasional concerns about the immediate area or rear parking lot.

Related guest reviews

10

Patricia

Jun 21, 2025

·

Stayed 1 night

Easy access to highway. Friendly staff and nice property. A comfortable stay.

6

Kathryn

Oct 1, 2025

·

Stayed 1 night

The shower had hair stuck to the wall in several places. Hotel was under renovation and not in the best part of town. Couldn’t get cold water out of the tap (hot or warm were the only options)

10

Jamie

Sep 16, 2024

·

Stayed 1 night

Next to the interstate which was a little noisy when trying to sleep if you have a room on that side of the hotel. Other than that this hotel was excellent

10

Rolisa

Oct 15, 2024

·

Stayed 1 night

Best room of our 10 day trip. Spacious, clean, updated, easy access from I40 and restaurants nearby. Staff were friendly.

10

Rebecca

Jul 4, 2025

·

Stayed 2 nights

Right by restaurants and great service

8

Lisa

May 27, 2023

·

Stayed 1 night

Not a bad place, but pricy considering amenities not provided. Located in a sketchy area

8

George

Dec 7, 2024

·

Stayed 1 night

Nice hotel with construction in progress. Excellent room. Good, helpful staff. Good breakfast.choices. The hotel is next to the interstate, so it can be noisy at times.

10

Jack

Sep 14, 2023

·

Stayed 1 night

Easy access on our route. Close to I-40. Felt safe. Staff helpful and friendly

6

Rachael

Sep 9, 2023

·

Stayed 1 night

The staff was very prompt and nice. After a day of driving we checked in after midnight. Was easy to get to our room and it was clean. The shower barely drained though and stood in standing water. We had a fire sprinkler alarm in our room that flashed all night long and the road next to the window was loud most of the night. The parking lot behind the hotel had cars with smashed windows and abandoned vehicles. But the front parking lot was fine. I would say the stay was average.

8

hector

Feb 27, 2023

·

Stayed 1 night

It was very near the off ramp of the interstate and the first room we had would have been within 20 yards of the ramp itself. The outside was extremely dirty and I was quite worried about going in. I was prepared to cancel the reservation and go somewhere else if the interior looked like the exterior. The interior was nice, so I check out the room. After being moved to a second room away from the exit ramp, the room was comfortable, however, you could see definite wear on the couch and a little dip in the mattresses but that is to be expected. The bathroom sink did not drain and when I tried to plunge it with hands the stopper came out. It finally slowly drained out. I told the desk clerk the next morning and a ticket was make. I could not get the phone to work to call the front desk the night before. Don't get me wrong. Over all it was a good stay and I would come again. I make no complaints to the service desk because all these things were minor inconveniences that had not bearing on my trip.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some found it good or excellent. Others found a basic spread, items running out or not replenished, and occasional quality or timing issues.

Related guest reviews

8

Elizabeth

Feb 2, 2025

·

Stayed 2 nights

Property is being updated so there’s a little construction going on. Our room was complete and excellent! Super comfortable bed! Pool not in use. Breakfast was good, however, no decaf coffee :(

6

Gayathri

Nov 24, 2024

·

Stayed 1 night

Maintained neatly and staff were friendly Breakfast was horrible

4

Kathy

Oct 6, 2025

·

Stayed 2 nights

Breakfast was a nightmare. 8 am and most food items gone, coffee gone, as wrell as condiments. All trash cans overflowing in dining area. Room 227 refrigerator made a ticking noise all night. Room coffee is not good.

8

Gary

Jul 7, 2025

·

Stayed 3 nights

There were multiple drain flies in bathroom. The workmanship in the renovation of the bathroom was atrocious. There was a mold stain silver dollar size in ceiling over mirror. The door stop was rusted out. Floor tile.broken apparently at installation in bath. Large gap in corner with shower installation that lets water in. Food was good but only few yogurts which went quickly.

8

Amber and marcus

Jul 17, 2023

·

Stayed 2 nights

The staff were great, so nice. The room didn’t cool very well. It was only on the 80s outside, so I can’t imagine this when it will be over 100. I appreciate the suite that will sleep 5 people (three kids). You should probably extend breakfast past 9. There were so many people there. You could barely get up to the breakfast area. It closed at 9, but they stopped putting out food at 8:15 or so. We kept waiting with no luck.

10

Salome P

Dec 10, 2025

·

Stayed 1 night

Clean, modern, all very good. Excellent breakfast. Thanks, Glen

10

Bobbi

Mar 1, 2025

·

Stayed 1 night

Everything was great. Room and breakfast was fantastic. Have stayed in Conway several times and this by far is the best hotel we’ve stayed at will be staying again.

8

George

Dec 7, 2024

·

Stayed 1 night

Nice hotel with construction in progress. Excellent room. Good, helpful staff. Good breakfast.choices. The hotel is next to the interstate, so it can be noisy at times.

10

John

Nov 11, 2025

·

Stayed 1 night

Only good thing about breakfast was coffee. Parking was fine.

6

Chona

Oct 17, 2023

·

Stayed 3 nights

The toilet didn't flushed. When we informed the front desk about it, all they did was leave a plumger in my room for me to plunge the toilet. In addition, their breakfast is the same everyday, dried scrambled eggs, sausage links, a few slices of dried bread and waffles. Yuk!

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$72
February	$74
March	$82
April	$92
May	$94
June	$95
July	$95
August	$89
September	$92
October	$89
November	$87
December	$71

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $100	15 $103	16 $98	17 $94	18 $146	19 $120
20 $82	21 $86	22 $87	23 $87	24 $87	25 $99	26 $98
27 $82	28 $87	29 $94	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $116	3 $110
4 $83	5 $87	6 $86	7 $88	8 $89	9 $115	10 $118
11 $83	12 $87	13 $87	14 $87	15 $87	16 $118	17 $118
18 $83	19 $87	20 $87	21 $87	22 $87	23 $116	24 $104
25 $83	26 $87	27 $88	28 $87	29 $87	30 $114	31 $105

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

1 King Suite

2 Queen Bed Suite

Accessible 1 King Suite

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed, Jetted Tub

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Conway

Have a question?

Considering this hotel for your Conway trip?

Prices for upcoming dates