Name: Leonardo Hotel Cheltenham
Address: Gloucester Road, Cheltenham, Gloucestershire (comté), GB
Price range: 89 $US–630 $US per night
Rating: 8.27

Ce qu'en disent des voyageurs

Au Leonardo Hotel Cheltenham, les voyageurs soulignent régulièrement un personnel accueillant et serviable, ainsi que des séjours généralement propres et confortables, avec un emplacement pratique en dehors de la ville, qui convient aux automobilistes et offre des liaisons faciles en bus ou en taxi vers Cheltenham et Gloucester.

Les chambres sont souvent spacieuses et confortables, mais de nombreux clients les trouvent désagréablement chaudes en raison d'un manque de climatisation, avec un décor daté ou de légers problèmes de bruit également mentionnés. Les équipements de loisirs tels que la piscine, le sauna/hammam et la salle de sport sont populaires, bien que l'accès puisse être limité aux heures de pointe et que certaines zones soient vieillissantes. Le petit-déjeuner reçoit souvent des éloges, tandis que la qualité et la rapidité du dîner sont variables, et le parking sur place entraîne généralement des frais. Vous pouvez vous attendre à un service amical, des équipements corrects et quelques compromis concernant la chaleur des chambres et la restauration.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements de loisirs (piscine, sauna/hammam, salle de sport) sont un point fort et sont généralement appréciés. L'accès peut être limité ou fermé par moments, certaines zones semblent datées et le parking sur place entraîne généralement des frais supplémentaires.

Avis de voyageur à ce sujet

8

Thomas

30 août 2025

·

A séjourné 3 nuits

I regularly stay at this hotel and find it meets my needs. Gym is good and the pool is a bonus, whilst it is small and could do with a refurb, nice enough for a quick dip after work. (Gym staff provide locks and towels for hotel guests) On this instance I requested to stay on the ground floor as recent stays in rooms on the first and second floors and they were unbelievably hot. Ground floor room was fine and met my needs perfectly. Bar is well stocked and food options plentiful. Staff always pleasant and welcoming.

10

martin

21 févr. 2025

·

A séjourné 1 nuit

Lots of parking, perfect location woth regards to the motorway, a very comfortable stay with friendly staff, a nice clean room, nice bathroom, onsite restaurant, great breakfast, excellent gym facilities and pool. All round excellent

8

Barbara

18 août 2024

·

A séjourné 1 nuit

Room was quiet. Weren’t able to use pool when arrived as it was full. Don’t like paying for parking having already paid a lot for hotel

10

Ravinder

8 avr. 2025

·

A séjourné 2 nuits

Good size room with comfortable beds. Pool and sauna and steam room in good order. Easy for travel to glocester and airport as well Cheltenham

10

Christine

23 oct. 2025

·

A séjourné 2 nuits

Nice size room for 2 adults and 2 children Excellent breakfast All staff friendly and helpful Lovely pool on site Short distance by taxi or bus to town centre approx 10 minutes.

8

Thomas

27 sept. 2025

·

A séjourné 1 nuit

I regularly stay at this hotel. Staff are friendly and helpful. Bar area is nice and food menu is good. Pool, rooms and hallways could do with refurb but are ok. Shower curtains feel old fashioned now and plumbing is often noisy. There is also a general lack of AC in rooms and fans are insufficient replacement. In general its fine, hence my regular return. One comment - car park charge of £7per night is extortionate, its not like they lack space.

6

Andy

8 nov. 2024

·

A séjourné 1 nuit

Last minute booking on route. Thought a swim would be nice but pool closed. Nothing on website so was a disappointment

10

paul

5 sept. 2025

·

A séjourné 1 nuit

Very clean, very welcoming place, great that they sorted us interconnected rooms, pool and spa were a great addition. Breakfast was amazing too.

10

Namasiku

4 mai 2024

·

A séjourné 2 nuits

Staff right across were really helpful, with a very welcoming ‘can do’ approach. The health club facilities are very good - steam room, sauna, hot tub, and swimming pool. There is plenty of space in this hotel.

10

Daniel

2 sept. 2024

·

A séjourné 1 nuit

Just an over night stop en-route to Devon. We arrived around 2100. Have a good dinner and service was great! Room was good. Shame the pool wasn't open in the evening and not in the morning when my daughter wanted to swim (0700-0900). Parking wasn't free either but apart from that, a good stay!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des clients trouvent l'hôtel et les chambres propres, plusieurs notant des séjours impeccables. Quelques-uns ont signalé des lacunes telles que des bouches d'aération poussiéreuses, de la moisissure ou des taches, ainsi que des oublis occasionnels du service de ménage.

Avis de voyageur à ce sujet

10

Ruth

27 janv. 2025

·

A séjourné 1 nuit

Lovely hotel. Short distance from the motorway is perfect. Very accomodating staff. Clean, spacious rooms. Excellent breakfast and health club. It was a great stay.

4

Natasha

16 févr. 2023

·

A séjourné 1 nuit

Good location for exploring Gloucester and Cheltenham. However room not worth the money - mould in the basin and toilet didn’t flush properly.

4

Robert

7 mai 2023

·

A séjourné 1 nuit

Cleanliness was poor. Air vents covered in dust. Stains all over the carpets

10

Toby

14 mai 2025

·

A séjourné 1 nuit

The Staff were very friendly at attentive, check in and check out was smooth and simple. The facilities are well maintained, the room was clean and very comfortable and the level of service was excellent.

4

Ian

21 févr. 2024

·

A séjourné 2 nuits

When I arrived i was given my room key. Went to the room only to find that the key wasnt programmed so had to go back. I got it programmed and went to my room. When i entered the room i was amazed to find a glass on the desk with lipstick on it and one of the towels had been used. I had to check the wardrobe to make sure i hadnt been put in someone elses room. I will admit that the reception staff were good and put me in a different room when i complained. They advertise this as a 4 star hotel i wouldnt give it that many, to be honest with the rooms etc it is just like an expensive Premier Inn.

8

Michael

23 sept. 2024

·

A séjourné 4 nuits

Good clean and comfortable hotel. Good breakfast Good facilities and staff friendly and helpful.

8

Heather

14 août 2023

·

A séjourné 2 nuits

Nice for a quick stay, bathrooms could do with being cleaned a bit better, residue on the taps.

8

Robert

12 mars 2023

·

A séjourné 1 nuit

Clean and straightforward hotel. Especially good for price. Bar was fun.

10

Helen

28 oct. 2025

·

A séjourné 2 nuits

As always, the room was spotless, the staff amazing and friendly and the atmosphere great.

10

Benjamin

24 août 2025

·

A séjourné 1 nuit

Staff were brilliant and there were nice, clean rooms. A very pleasant stay!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement confortables et souvent spacieuses, mais de nombreux clients les trouvent très chaudes en raison d'un manque de climatisation ; les ventilateurs et l'ouverture limitée des fenêtres n'offrent qu'un soulagement modeste. Le décor semble parfois daté, avec des bruits occasionnels ou des lits sur roulettes.

Avis de voyageur à ce sujet

10

Susan

16 mai 2025

·

A séjourné 1 nuit

An overnight stop on our way to Dorset. Perfect place - easy access from the motorway and excellent bus service into the city centre. Room was very comfortable and had everything we needed.

8

Emma

11 mai 2024

·

A séjourné 1 nuit

Nice hotel No air conditioning Beds on wheels so moved very easy Not many lights in the room

8

Thomas

11 oct. 2025

·

A séjourné 1 nuit

Staff are always good. I find the rooms dark. In general need of a facelift.

8

Martin

15 févr. 2024

·

A séjourné 1 nuit

Nice hotel, got upgraded room which was a pleasant surprise and room was clean and well doctorated. Only downside was the pillows which weren’t very comfortable which resulted in a poor nights sleep. Breakfast was also good

8

Karen

29 juil. 2024

·

A séjourné 2 nuits

It was too near a motor way could hear traffic noise. Room needs updating and bathroom. When you are staying at this hotel you have to pay for parking, no biscuits or water in room.

6

Mark

10 août 2024

·

A séjourné 1 nuit

Hotel is nice enough condition wise. But the rooms were unbearably hot. The window opens an inch and there was a desk fan in the room. Ultimately led to a terrible boiling hot night sleep and it was only 20-21 degrees outside. Not good

6

Chris

11 juil. 2025

·

A séjourné 2 nuits

Hotel was okay, no air conditioning so room was very hot, had to leave the windows open so was noisy from the traffic. No fridge in the room which would have been nice, also a very basic coffee and tea selection, no water in the room. Also the room could have been cleaner.

2

Philip

5 août 2024

·

A séjourné 2 nuits

The Hotel has a flat roof and the rooms were unbearably hot we did ask for a different room but were told the hotel was fully booked we were provided with a cooler for the room which helped a little but still the room was extremely hot and very uncomfortable for 26 degrees outside to become 38 degrees in the room the staff on the desk were very apologetic and very nice but i am sure they know about this problem with the flat roof would stay there again as great location but not in the summer months.

6

Gordon

9 avr. 2025

·

A séjourné 1 nuit

Large hotel ample parking, Nice room 126 only issue was room 127 very noisy until 1.30am, not the hotels fault, very thin walls otherwise great

10

Robert

14 févr. 2023

·

A séjourné 2 nuits

Nice spacious rooms, comfortable beds, good free wifi. Breakfast buffet was great, good choice. Staff very helpful and friendly.

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Service

Le service est fréquemment salué comme étant amical et serviable à la réception, au bar et au restaurant. Quelques-uns signalent un service lent ou un manque de personnel en salle à manger, des problèmes de communication et des difficultés occasionnelles à joindre le personnel.

Avis de voyageur à ce sujet

10

Col

3 mai 2025

·

A séjourné 1 nuit

Reception staff were friendly and professional. The room (230) was lovely and clean. Lunch in the bar was excellent and once again the staff were friendly. Breakfast was just as pleasant. My only moan is that I dont think residents should have to pay for parking. 9/10 thanks.

2

Oliver

1 janv. 2025

·

A séjourné 1 nuit

The hotel is not in a great condition, and is starting to show its age. We had extremely noisy neighbors who were up all night, I tried to call down to reception but no one answered, so went down but again no one to be found.

8

Philip

27 oct. 2025

·

A séjourné 2 nuits

I had made enquiries regarding accessibility to the swimming pool & changing rooms for peace of mind prior to our stay as I have mobility issues but these were unanswered. On checking in we were put on the first floor despite the lift being out of order. We asked how many steps, the answer was just one flight which doesn’t answer the question. And in fact, it turned out to be two flights of stairs. The Bar Grill Restaurant was understaffed on the first night resultung in long waits, no shows & refunds. However, it's a lovely hotel in quiet surroundings. Very clean and nice decor throughout. The room was the same and also comfortable. Good breakfast, good selection a nice food. The big plus point was the staff, very friendly, polite & professional. They made the stay a good one despite the issues which wouldn't stop us returning.

10

Tom

26 août 2025

·

A séjourné 4 nuits

Reception staff Jenny was excellent throughout our stay, very helpful and professional, the room for three was fine and house staff did their job perfectly well. Gabby in the restaurant, where we ate on two nights of our four night stay was very personable and ready to converse with us Overall a very enjoyable stay, thankyou

10

Steven

18 nov. 2025

·

A séjourné 1 nuit

Great hotel with good facilities. Spacious and clean suite with traditional decor. Breakfast was good with the usual choice of breakfast items. Staff were pleasant and helpful.

8

F W P

27 août 2025

·

A séjourné 2 nuits

The reception staff didnt explain that the 20% discount food and drink coupon given to us does not apply to having breakfast. As a result we had to pay more at the hotel restaurant.

10

Michelle

11 août 2024

·

A séjourné 1 nuit

Fabulous. Great customer service from reception. All very good but made extra special by the wonderful birthday card, treat and decorations. First time we have stayed in a Leonardo hotel and it will now be the first of many ! Thank you

4

Ashmi

29 mai 2023

·

A séjourné 2 nuits

Overall It was a really disappointing experience staying in Leonardo Hotel Cheltenham. - The service is just terrible. Everything required us to call multiple times to get done, even getting an extra towel. - The second day as we left for our Cotswolds trip we put the clean our room tag outside the door and also mentioned to the Reception that room should be cleaned. We come back 8 hrs later to a dirty room and bathroom. Upon Calling multiple times someone came to just hand us extra towels..and half heartedly made the bed. It was simply unacceptable. - Restaurant has a striped down menu, not enough options.

8

S

22 nov. 2025

·

A séjourné 2 nuits

Friendly and helpful staff.

6

Linda

13 août 2025

·

A séjourné 2 nuits

Staff very helpfulband apologetic for very slow service when ordering food and drinks.

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Emplacement

Situation en dehors de la ville, près de la M5, avec un accès facile à Cheltenham et Gloucester ; les bus ou les courts trajets en taxi desservent le centre-ville. L'environnement est généralement calme, bien que certains bruits de circulation soient notés à proximité des chambres donnant sur la route.

Avis de voyageur à ce sujet

10

Susan

16 mai 2025

·

A séjourné 1 nuit

An overnight stop on our way to Dorset. Perfect place - easy access from the motorway and excellent bus service into the city centre. Room was very comfortable and had everything we needed.

8

Hala

20 janv. 2024

·

A séjourné 1 nuit

Very well located near to Cheltenham and very reasonably priced

10

anthony

22 juil. 2025

·

A séjourné 1 nuit

Great hotel close to M5, easy access, clean with a great restaurant

8

Paul

19 nov. 2023

·

A séjourné 1 nuit

Good and convenient location.

10

Christine

23 oct. 2025

·

A séjourné 2 nuits

Nice size room for 2 adults and 2 children Excellent breakfast All staff friendly and helpful Lovely pool on site Short distance by taxi or bus to town centre approx 10 minutes.

8

Dominic

21 juil. 2025

·

A séjourné 1 nuit

Last minute decision, really friendly staff, clean and comfy room. Nice pool and spa. great location for Cheltenham or Gloucester. Highly recommended.

8

Karen

29 juil. 2024

·

A séjourné 2 nuits

It was too near a motor way could hear traffic noise. Room needs updating and bathroom. When you are staying at this hotel you have to pay for parking, no biscuits or water in room.

10

Neil

14 nov. 2023

·

A séjourné 1 nuit

On the edge of Cheltenham with a good bus service.

10

Lucie

23 juin 2024

·

A séjourné 1 nuit

Staff are very attentive friendly and welcoming. Pleasant hotel and excellent value for money. Only downside is this hotel is on outskirts of Cheltenham but only a £12 taxi away from centre, but not suitable if looking for central location to walk from.

8

Scott

23 avr. 2025

·

A séjourné 1 nuit

Nice hotel easy to find easy to get to pretty close to centre staff are friendly and helpful

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Repas

Le petit-déjeuner est largement apprécié pour son choix et sa qualité. Le dîner et le service au bar peuvent être lents, avec des plats limités ou incohérents par moments.

Avis de voyageur à ce sujet

10

Simon

25 févr. 2024

·

A séjourné 1 nuit

Very pleasant bar area, great gym & spa leisure facilities, breakfast in the restaurant was well served.

4

Neil

19 avr. 2025

·

A séjourné 1 nuit

A tired hotel, dreadfully understaffed, with a breakfast offering that could only be described as calamitous at best, woeful at worst. Giving an old hotel a fancy new red sign only goes to paper over the obvious cracks that are ruining a once lovely hotel. Genuinely never again.

10

Steven

18 nov. 2025

·

A séjourné 1 nuit

Great hotel with good facilities. Spacious and clean suite with traditional decor. Breakfast was good with the usual choice of breakfast items. Staff were pleasant and helpful.

6

Christopher

2 nov. 2024

·

A séjourné 1 nuit

Hotel was nice, staff polite front of house looks great and welcoming Dinner AVOID - over priced, pricing not clear on menu. Some items on kids menu, not suitable for young children. £5 for corn on the cob side that read as if it was included in the kids meal, mushy and chargrilled so not palatable. Breakfast Nice - although at busy periods not all items avaliable. Appear kitchen could not keep up. Room Nice room, clean tidy, everything you need, bed a bit hard for us though. Pool - nice that its available but wouldn't recomend. Water was cloudy and uninviting.

6

Jack

28 oct. 2025

·

A séjourné 1 nuit

Check in and check out was great, staff very polite. Dinner - very poor and expensive Breakfast - opened late but good choice Room - basic, bad shower and bathroom fan stayed on all night with no off switch so poor sleep.

8

Helen

9 janv. 2023

·

A séjourné 6 nuits

The hotel is very clean and their code of sustainability and cleanliness is very clear and worked to every day. The staff were all very helpful. The pool area was again very well kept and clean. The only problem I have is that they use hot plates to keep breakfast warm and this dries out the food very quickly. The eggs were a disaster.

6

Roger

28 juin 2025

·

A séjourné 1 nuit

Property was great, but unfortunately the restaurant seemed to be having a bad evening. It was very slow (approx 1 hr wait for food) and one dish was terrible. It was supposed to be a curry but I think they didn’t have it so they gave us what looked like frozen veg heated up with some spice mixed through it. They didn’t charge us for this dish later when we paid, but it spoiled our dinner for sure. The kitchen should have owned up to not having it rather than making up something else which wasn’t even close to being what was described on the menu.

6

Kevin

25 oct. 2025

·

A séjourné 1 nuit

Staff etc and room were all good. I think the quality of the food leaves a bit to be desired. I went to dinner for 19:30 hours so early. They had run out of a number of dishes. Ehat kind of establishment does not have enough food in for a Friday evening. Very poor

8

Sheena

26 janv. 2023

·

A séjourné 2 nuits

The hotel itself is very good. The breakfast needs to be improved on. Eggs replenished regular as fried eggs look plastic over cooked. This is the only hotel I have stayed in that does not offer a choice of coffees, cappuccino, lattes with breakfast. Unless you pay extra. Rates are such that these choices should be available.and included with breakfasts.

6

Linda

13 août 2025

·

A séjourné 2 nuits

Staff very helpfulband apologetic for very slow service when ordering food and drinks.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	101 $US
février	110 $US
mars	174 $US
avril	114 $US
mai	119 $US
juin	126 $US
juillet	118 $US
août	112 $US
septembre	134 $US
octobre	113 $US
novembre	128 $US
décembre	123 $US

di	lu	ma	me	je	ve	sa
1 $90	2 $107	3 $142	4 $156	5 $105	6 $104	7 $212
8 $89	9 $121	10 $194	11 $154	12 $196	13 $630	14 $262
15 $97	16 $126	17 $168	18 $168	19	20 $364	21 $153
22 $89	23 $126	24 $186	25 $179	26 $118	27 $212	28 $186
29 $91	30 $126

Leonardo Hotel Cheltenham

Prix pour Leonardo Hotel Cheltenham

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard avec lits jumeaux

Chambre Double Supérieure

Chambre

Suite

Chambre Standard (Double and Single)

Avis des voyageurs sur Leonardo Hotel Cheltenham

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $168	20 $217	21 $405	22 $104	23 $167	24 $168
25 $89	26 $96	27 $195	28 $136	29 $97	30 $97	31 $112