Hotel du Vin Cheltenham
205 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
205 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Hotel du Vin Cheltenham, les prix par nuit s'élèvent en moyenne à 141 $US pendant le mois le moins cher (janvier) et à 270 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 141 $US |
| février | 141 $US |
| mars | 270 $US |
| avril | 172 $US |
| mai | 190 $US |
| juin | 188 $US |
| juillet | 176 $US |
| août | 158 $US |
| septembre | 205 $US |
| octobre | 178 $US |
| novembre | 179 $US |
| décembre | 178 $US |
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sept. · 205 $US
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Le plus cher : mars (env. 270 $US)
Le moins cher : janvier (env. 141 $US)
À propos de cet établissement
Profitez de la vue qui vous est offerte depuis une terrasse et un jardin, sans oublier les nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit. Parmi les services et équipements offer...
Équipements
Profitez de la vue qui vous est offerte depuis une terrasse et un jardin, sans oublier les nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit. Parmi les services et équipements offerts par cet hôtel vous trouvez également un service de conciergerie, un service d'organisation de mariages et une salle de banquet.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et une consigne à bagages. Si vous devez organiser une réunion à Cheltenham, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 102 mètres carrés et comprenant un espace de conférence et des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine anglaise attendent les plus gourmands pour le déjeuner et le dîner à Bistro du Vin, un restaurant idéal pour une soirée relaxantes en famille ou avec votre moitié. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage 24 h/24 très pratique.Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner complet est servi en semaine de 07 h 00 à 10 h 00 et le week-end de 08 h 00 à 11 h 00 (en supplément).
Chambres
Les 49 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un bureau et une cafetière ou une bouilloire.
Emplacement
En choisissant Hotel du Vin & Bistro Cheltenham, vous profiterez d'un séjour en plein centre de Cheltenham, à moins de 5 minutes en voiture de Hippodrome Cheltenham Racecourse et Parabola Arts Centre. Cet hôtel se trouve à 0,4 km de Jardins impériaux et à 0,6 km de Promenade.
À proximité
Parabola Arts Centre(0.1 miles)
Promenade(0.2 miles)
Jardins impériaux(0.2 miles)
Statue d'Edward Wilson(0.2 miles)
Hôtel de ville de Cheltenham(0.3 miles)
The Brewery Quarter(0.4 miles)
Théâtre Everyman(0.4 miles)
Cheltenham Art Gallery and Museum (musée et galerie d'art)(0.4 miles)
Salle de spectacles Cheltenham Playhouse(0.5 miles)
High Street(0.5 miles)
Cineworld Cheltenham(0.5 miles)
Hôpital général de Cheltenham(0.8 miles)
Université du Gloucestershire(0.8 miles)
Lieu de naissance et musée Holst(0.8 miles)
Pittville Park(1 miles)
Aéroport principal le plus pratique pour rejoindre Hotel du Vin & Bistro Cheltenham : Aéroport de Birmingham (BHX)(56.9 miles)
Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Ménage
Emplacement
Parabola Road, Cheltenham, Angleterre, Royaume-Uni
Parabola Arts Centre (0.1 miles)
Promenade (0.2 miles)
Jardins impériaux (0.2 miles)
Statue d'Edward Wilson (0.2 miles)
Hôtel de ville de Cheltenham (0.3 miles)
The Brewery Quarter (0.4 miles)
Avis des voyageurs
8.4
Très bien
Basé sur 1 068 avis vérifiés
Qui séjourne ici ?
Affaires
30%
Couples
47%
Familles
14%
Groupes
4%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les avis, l'hôtel Hotel du Vin Cheltenham est apprécié pour son personnel aimable et serviable, ses chambres spacieuses et confortables avec des salles de bain remarquables, ainsi que son emplacement central et calme à proximité de Montpellier et du centre-ville, ce qui le rend pratique pour faire du shopping, manger et explorer.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les avis, l'hôtel Hotel du Vin Cheltenham est apprécié pour son personnel aimable et serviable, ses chambres spacieuses et confortables avec des salles de bain remarquables, ainsi que son emplacement central et calme à proximité de Montpellier et du centre-ville, ce qui le rend pratique pour faire du shopping, manger et explorer.
Plusieurs commentaires font état de frustrations concernant les installations et l'entretien, notamment des pannes fréquentes d'ascenseur, un nombre limité de places de parking payantes et des travaux de rénovation ou du bruit occasionnel. Les commentaires sur la propreté sont mitigés : beaucoup trouvent les chambres impeccables, tandis que des commentaires récurrents mentionnent des joints de douche moisis et la nécessité d'un nettoyage plus approfondi dans certaines salles de bain et certains couloirs. La restauration est inégale : le petit-déjeuner est souvent excellent mais peut être chaotique ou décevant, et la disponibilité du dîner peut être limitée lors d'événements avec des menus restreints et des suppléments. Attendez-vous à un séjour plein de caractère avec un service et un emplacement de qualité, mais vérifiez les détails de la chambre et les plans de restauration.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le bar/restaurant et le Wi-Fi sur place sont appréciés, mais les avis mentionnent à plusieurs reprises des pannes d'ascenseur, un nombre limité de places de parking payantes et certains travaux de rénovation ou des espaces extérieurs négligés.
Avis de voyageur à ce sujet
10
Alan
21 juil. 2025
·
A séjourné 1 nuit
I have stayed in this hotel a number of times and every time is better than the last. I didn’t give a full 5 star rating this time as the lift was not working. Apart from that everything and everyone was 5 star and I definitely recommend anyone visiting Cheltenham to stay at the Hotel du Vin
I have stayed in this hotel a number of times and every time is better than the last. I didn’t give a full 5 star rating this time as the lift was not working. Apart from that everything and everyone was 5 star and I definitely recommend anyone visiting Cheltenham to stay at the Hotel du Vin
10
Helen
22 févr. 2024
·
A séjourné 1 nuit
Warm welcome from reception on arrival. We parked in the rear car park for £10 extra. The hotel is huge with a warren of corridors. We were a party of 3, myself & my husband and we were travelling with our grown-up son. I had booked two ‘classic’ rooms therefore it was slightly odd to get our rooms only to discover that my son had been allocated the room with the super king bed and we got given a room with a standard double bed! Luckily we swapped. Just something to be aware of! Rooms had recently been decorated to high standard. The beds were super comfy and whilst the bathroom was rather small it ticked all the boxes for what we needed for a one night stay. We had booked an inclusive breakfast rate which offered good value for money. Good continental selection, help yourself, and then a menu was offered with one hot dish per person. The hot breakfast was very nice too. Overall a great stay at a great price.
Warm welcome from reception on arrival. We parked in the rear car park for £10 extra. The hotel is huge with a warren of corridors. We were a party of 3, myself & my husband and we were travelling with our grown-up son. I had booked two ‘classic’ rooms therefore it was slightly odd to get our rooms only to discover that my son had been allocated the room with the super king bed and we got given a room with a standard double bed! Luckily we swapped. Just something to be aware of! Rooms had recently been decorated to high standard. The beds were super comfy and whilst the bathroom was rather small it ticked all the boxes for what we needed for a one night stay. We had booked an inclusive breakfast rate which offered good value for money. Good continental selection, help yourself, and then a menu was offered with one hot dish per person. The hot breakfast was very nice too. Overall a great stay at a great price.
8
karl
23 janv. 2025
·
A séjourné 1 nuit
Typical HDV property so you know what to expect and centrally located Bar/restaurant was a little soulless when we stayed but it was a Monday night. Menu was good and steak special good value Nice rooms but be careful if you don’t like ground floor. We had one of the “best” rooms. But windows faced to the front car park. I would ask higher floor next time
Typical HDV property so you know what to expect and centrally located Bar/restaurant was a little soulless when we stayed but it was a Monday night. Menu was good and steak special good value Nice rooms but be careful if you don’t like ground floor. We had one of the “best” rooms. But windows faced to the front car park. I would ask higher floor next time
6
Deborah
5 sept. 2023
·
A séjourné 1 nuit
This is a hotel that is relying on former glory. The room was a little tired, although very clean. A lot of the services that Hotel du Vin provided prior to covid haven’t really returned - nothing in the mini bar, for example. The bar closed at 9.45 without any communication from the staff even though we were sitting having a drink.
This is a hotel that is relying on former glory. The room was a little tired, although very clean. A lot of the services that Hotel du Vin provided prior to covid haven’t really returned - nothing in the mini bar, for example. The bar closed at 9.45 without any communication from the staff even though we were sitting having a drink.
8
Neville
4 sept. 2024
·
A séjourné 2 nuits
Room and breakfast fantastic but case lift not working. Unable to access outdoor space behind hotel - all closed off.
Room and breakfast fantastic but case lift not working. Unable to access outdoor space behind hotel - all closed off.
8
Roderick
15 févr. 2023
·
A séjourné 1 nuit
Comfortable hotel with great ambience. Room was spacious and well-appointed. Staff were friendly and helpful. Breakfast was very good. Only issue was paying £10 to park on the road outside the hotel.
Comfortable hotel with great ambience. Room was spacious and well-appointed. Staff were friendly and helpful. Breakfast was very good. Only issue was paying £10 to park on the road outside the hotel.
8
Helen
6 août 2024
·
A séjourné 1 nuit
The hotel overall was very good, and staff were generally very helpful. Although scope for little improvements. We took a late breakfast for practical reasons and whilst we were down for around 9:30, approaching 10, things were being cleared away and coffee saucers for eg not replenished. The room was spotless and as per photos. Bathroom was exceptional. But the garden and seating area didn’t look at all cared for and the tables were not cleaned for the duration of our visit.
The hotel overall was very good, and staff were generally very helpful. Although scope for little improvements. We took a late breakfast for practical reasons and whilst we were down for around 9:30, approaching 10, things were being cleared away and coffee saucers for eg not replenished. The room was spotless and as per photos. Bathroom was exceptional. But the garden and seating area didn’t look at all cared for and the tables were not cleaned for the duration of our visit.
8
Moira
26 nov. 2025
·
A séjourné 1 nuit
In general a very nice place to stay. We have stayed here several times before. It is a treat to stay at this hotel. However on this particular occasion we experienced a few maintenance issues. We were given a very pretty room but a little later discovered the TV did not work. The team were helpful but could not fix this so suggested moving to another room which we accepted.This room was initially cold but later warmed up. Unfortunately in the new room the kettle did not work so was replaced by the team. It is also worth noting that the hotel lift was not functioning. This remains a very nice place to stay with helpful staff but a little more attention to maintenance issues. The issues we experienced did not make for a relaxing experience and we have never before had any issues at this hotel. We enjoyed the breakfast and good WiFi.
In general a very nice place to stay. We have stayed here several times before. It is a treat to stay at this hotel. However on this particular occasion we experienced a few maintenance issues. We were given a very pretty room but a little later discovered the TV did not work. The team were helpful but could not fix this so suggested moving to another room which we accepted.This room was initially cold but later warmed up. Unfortunately in the new room the kettle did not work so was replaced by the team. It is also worth noting that the hotel lift was not functioning. This remains a very nice place to stay with helpful staff but a little more attention to maintenance issues. The issues we experienced did not make for a relaxing experience and we have never before had any issues at this hotel. We enjoyed the breakfast and good WiFi.
4
Keith
24 août 2025
·
A séjourné 1 nuit
Check in was slow because people were being shown to their rooms and it was not until a young woman came out of a back office that we were welcomed. Unfortunately the lift was not working so as a 78 year old man I had to carry our suitcase up to the second floor. Not good! The room was clean and all that we needed, the bathroom was large with a big shower and very hot water, but it was dark so putting contact lenses in was a challenge. Our stay was on a Saturday and the hotel was being used by family groups and so it was quite noisy in the public areas. There is little parking space and the bays are quite narrow. Dinner and breakfast were fine.
Check in was slow because people were being shown to their rooms and it was not until a young woman came out of a back office that we were welcomed. Unfortunately the lift was not working so as a 78 year old man I had to carry our suitcase up to the second floor. Not good! The room was clean and all that we needed, the bathroom was large with a big shower and very hot water, but it was dark so putting contact lenses in was a challenge. Our stay was on a Saturday and the hotel was being used by family groups and so it was quite noisy in the public areas. There is little parking space and the bays are quite narrow. Dinner and breakfast were fine.
6
Juliet
11 août 2025
·
A séjourné 1 nuit
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients décrivent les chambres comme propres ou impeccables, mais plusieurs avis font état de joints de douche moisis et de zones qui semblent fatiguées ou nécessitent un nettoyage plus approfondi.
Avis de voyageur à ce sujet
6
Janice
5 déc. 2022
·
A séjourné 1 nuit
Booked a standard room which cost over £200. The room was on the whole clean but the bathroom was i would say not up to standard of what you would expect! The shower screen had mould along the bottom. All taps and plug holes had a build up of scale which was black! Also found three long dark hairs in the bath an the door handle was broken! Have stayed in much nicer hotels and paid less!!
Booked a standard room which cost over £200. The room was on the whole clean but the bathroom was i would say not up to standard of what you would expect! The shower screen had mould along the bottom. All taps and plug holes had a build up of scale which was black! Also found three long dark hairs in the bath an the door handle was broken! Have stayed in much nicer hotels and paid less!!
10
Casper
29 janv. 2025
·
A séjourné 1 nuit
Beautiful and clean room. Excellent space and we really enjoyed our stay. The staff were helpful and friendly.
Beautiful and clean room. Excellent space and we really enjoyed our stay. The staff were helpful and friendly.
8
Jacqueline
21 oct. 2024
·
A séjourné 1 nuit
The receptionist was very friendly and helpful. and gave us a warm welcome. The et seemed a little short staffed, and U gad ti ask for my coffee ti be changed ad it was lukewarm due ti a faulty machine. The waiter was very obliging and they then made it by hand which was far better than by machine, The bedroom was clean and comfortable. My only criticism, and thus has happened before, is that the seals un the shower room need to be either cleaned or changed in a regular basis as they are mouldy and therefore not very hygienic. Pkease see picture. The other criticism is no shower cap or body lotion are included in the price if the room which was £220.00 for one nights stay
The receptionist was very friendly and helpful. and gave us a warm welcome. The et seemed a little short staffed, and U gad ti ask for my coffee ti be changed ad it was lukewarm due ti a faulty machine. The waiter was very obliging and they then made it by hand which was far better than by machine, The bedroom was clean and comfortable. My only criticism, and thus has happened before, is that the seals un the shower room need to be either cleaned or changed in a regular basis as they are mouldy and therefore not very hygienic. Pkease see picture. The other criticism is no shower cap or body lotion are included in the price if the room which was £220.00 for one nights stay
10
Anthony
20 août 2023
·
A séjourné 1 nuit
A lovely hotel situated close to the centre of Cheltenham. The staff were all extremely friendly and welcoming. There was some refurbishment work going on in the hotel but this wasn’t detrimental to our stay in any way with it being well managed. Parking is limited but £10 for on-street parking outside was fair and convenient. The room was well presented and clean. A very enjoyable stay.
A lovely hotel situated close to the centre of Cheltenham. The staff were all extremely friendly and welcoming. There was some refurbishment work going on in the hotel but this wasn’t detrimental to our stay in any way with it being well managed. Parking is limited but £10 for on-street parking outside was fair and convenient. The room was well presented and clean. A very enjoyable stay.
4
Mark
16 févr. 2023
·
A séjourné 1 nuit
Property is looking very tired. Room needs deep clean and refurb. Reception staff on check in and departure very disinterested. No greeting or information, no thanks on departure. Stayed many times in Hotel du Vin but not again.
Property is looking very tired. Room needs deep clean and refurb. Reception staff on check in and departure very disinterested. No greeting or information, no thanks on departure. Stayed many times in Hotel du Vin but not again.
6
Jacqueline
19 août 2024
·
A séjourné 1 nuit
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this through tour one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this through tour one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
2
Ali
7 juil. 2025
·
A séjourné 5 nuits
What has happened to this place? I have stayed in this hotel several times, but this will be my last. The place is so dirty. Short staffed. I feel bad for the employees. The people who check you in also deliver your luggage, provide room service, and serve at the bar.
What has happened to this place? I have stayed in this hotel several times, but this will be my last. The place is so dirty. Short staffed. I feel bad for the employees. The people who check you in also deliver your luggage, provide room service, and serve at the bar.
10
Martine
6 déc. 2025
·
A séjourné 1 nuit
The room was lovely, really nice and clean. The staff were fantastic. Especially as they rang me to say I left my EpiPens behind (I didn’t get the message until I was home sadly) but they were super prompt to let me know. On checking in the lady (can’t remember her name) went “oooh I’m meant to be going home, but I can check you in” my friend was being booked in at the same time.
The room was lovely, really nice and clean. The staff were fantastic. Especially as they rang me to say I left my EpiPens behind (I didn’t get the message until I was home sadly) but they were super prompt to let me know. On checking in the lady (can’t remember her name) went “oooh I’m meant to be going home, but I can check you in” my friend was being booked in at the same time.
6
Jacqueline
19 août 2024
·
A séjourné 1 nuit
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this throughout our one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this throughout our one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
6
Jason
29 avr. 2023
·
A séjourné 1 nuit
Second time staying here and both the times the room cleanliness was unacceptable. There were dust layers caked on hard surfaces and liquid stains that haven't been wiped clean in a long time.
Second time staying here and both the times the room cleanliness was unacceptable. There were dust layers caked on hard surfaces and liquid stains that haven't been wiped clean in a long time.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les clients apprécient les chambres spacieuses et confortables ainsi que les grandes salles de bain ; certaines chambres disposent de baignoires dans les chambres. Les problèmes incluent un éclairage tamisé, des problèmes de climatisation ou de bruit, des dispositions inconfortables en montant les escaliers et des problèmes de maintenance ou de sécurité occasionnels.
Avis de voyageur à ce sujet
10
Denise
10 mars 2025
·
A séjourné 1 nuit
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
6
Shaun
10 janv. 2023
·
A séjourné 2 nuits
Lovely hotel and room. Bathroom window didn’t lock and had access from outside. This was brought up immediately but was not rectified. Service at dinner dreadful but breakfast service really good and all food outstanding. If these issues were addressed, it would have been top marks.
Lovely hotel and room. Bathroom window didn’t lock and had access from outside. This was brought up immediately but was not rectified. Service at dinner dreadful but breakfast service really good and all food outstanding. If these issues were addressed, it would have been top marks.
10
Paulette
13 juil. 2025
·
A séjourné 1 nuit
Our room was amazing! A large, beautifully decorated room with his and hers stand-alone baths! And a large walk in shower. Would definitely recommend. We hope to go back.
Our room was amazing! A large, beautifully decorated room with his and hers stand-alone baths! And a large walk in shower. Would definitely recommend. We hope to go back.
8
Lisa
14 août 2025
·
A séjourné 1 nuit
Stayed here a few times now. Rooms nicely decorated and comfortable. We were upgraded to a better room free of charge which was a lovely surprise. Check in staff member was friendly and efficient. The only negative was the air conditioning temperature it the room could have been colder. The air con unit was struggling with the really warm temperatures and couldn't go any cooler. However, we still slept well so it was fine. Montpellier is a lovely area with lots of restaurants and bars nearby.
Stayed here a few times now. Rooms nicely decorated and comfortable. We were upgraded to a better room free of charge which was a lovely surprise. Check in staff member was friendly and efficient. The only negative was the air conditioning temperature it the room could have been colder. The air con unit was struggling with the really warm temperatures and couldn't go any cooler. However, we still slept well so it was fine. Montpellier is a lovely area with lots of restaurants and bars nearby.
10
Matt
10 nov. 2025
·
A séjourné 1 nuit
Clean, comfortable, massive room. Huge bathroom and enormous shower! Well stocked mini bar. Very helpful receptionists on check in and leaving.
Clean, comfortable, massive room. Huge bathroom and enormous shower! Well stocked mini bar. Very helpful receptionists on check in and leaving.
8
Nick
14 déc. 2024
·
A séjourné 1 nuit
Excellent service, great location and very smart bar/restaurant area. Room was quiet but lights difficult to turn on (dodgy switches) and ac/heating didn't work despite prompt attention from the staff. Overall, great short stay, just need to take care which room!
Excellent service, great location and very smart bar/restaurant area. Room was quiet but lights difficult to turn on (dodgy switches) and ac/heating didn't work despite prompt attention from the staff. Overall, great short stay, just need to take care which room!
8
Brian
17 août 2024
·
A séjourné 1 nuit
Well located but expensive. The “deluxe” room was not. Did not like having a bath in the same area as the bed - it should be in the bathroom - personally I would have preferred a sofa to relax on.
Well located but expensive. The “deluxe” room was not. Did not like having a bath in the same area as the bed - it should be in the bathroom - personally I would have preferred a sofa to relax on.
10
Alex
16 sept. 2025
·
A séjourné 1 nuit
Lovely clean room. Helpful and friendly staff. Shame the air conditioning unit was noisy and kicked in at 5am
Lovely clean room. Helpful and friendly staff. Shame the air conditioning unit was noisy and kicked in at 5am
2
Mem
12 sept. 2023
·
I'm sorry but my experience wasnt a good one. The room ( Villia Maria ) was at the very back and top of the hotel in the attic with slanted ceilings ( I felt hidden away ) and had no working air conditioning..after a very hard day this was not what i needed..an absolute furnace.. I picked the hotel based on its brand reputation and it was far from the cheapest in Cheltenham and it badly disappointed..Albeit I only booked a classic room but i would have expected it to be clean, with upto date furnishings ( everything was a bit chipped and battered) and to have working air-condition.. these things are the basics.. the staff knew about the problem but hadn't fixed it. The building itself is beautiful but the hotel rooms are awkwardly located through a labyrinth of staircases..at a few points you have to go up stairs just to then go down again and up again... Far from relaxing and a complete let down.. I enquired about room upgrades as I was so unhappy and uncomfortable ( at whatever cost ) and was offered nothing. As an ex travel agent of 15 years I know quality and an excellent experience when I see it.. and this just wasnt...
I'm sorry but my experience wasnt a good one. The room ( Villia Maria ) was at the very back and top of the hotel in the attic with slanted ceilings ( I felt hidden away ) and had no working air conditioning..after a very hard day this was not what i needed..an absolute furnace.. I picked the hotel based on its brand reputation and it was far from the cheapest in Cheltenham and it badly disappointed..Albeit I only booked a classic room but i would have expected it to be clean, with upto date furnishings ( everything was a bit chipped and battered) and to have working air-condition.. these things are the basics.. the staff knew about the problem but hadn't fixed it. The building itself is beautiful but the hotel rooms are awkwardly located through a labyrinth of staircases..at a few points you have to go up stairs just to then go down again and up again... Far from relaxing and a complete let down.. I enquired about room upgrades as I was so unhappy and uncomfortable ( at whatever cost ) and was offered nothing. As an ex travel agent of 15 years I know quality and an excellent experience when I see it.. and this just wasnt...
8
Janice
28 juil. 2024
·
A séjourné 1 nuit
The decor in this hotel is traditional and very tasteful. The room was a good size. The odd things is that there is a bathtub in the bedroom, in front of the window. Why I don't know as there is a very good sized shower area in the bathroom. There was an expresso machine, and a kettle for tea/coffee, and biscuits and chocolate. Very nice. I only wish the lighting was better, in the bathroom and by a mirror (for applying makeup). Also I wish there had been a sheet --the duvet is nice but in summer it was too much, but there was no light coverlet or sheet. There were many electrical outlets which was much appreciated.
The decor in this hotel is traditional and very tasteful. The room was a good size. The odd things is that there is a bathtub in the bedroom, in front of the window. Why I don't know as there is a very good sized shower area in the bathroom. There was an expresso machine, and a kettle for tea/coffee, and biscuits and chocolate. Very nice. I only wish the lighting was better, in the bathroom and by a mirror (for applying makeup). Also I wish there had been a sheet --the duvet is nice but in summer it was too much, but there was no light coverlet or sheet. There were many electrical outlets which was much appreciated.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment salué pour son amabilité, sa serviabilité et son attitude proactive, avec des personnes particulièrement appréciées à la réception et au restaurant. Les plaintes récurrentes concernent un manque de flexibilité lors de la réservation, des erreurs de facturation et un service de petit-déjeuner chaotique ou lent.
Avis de voyageur à ce sujet
6
Michael
5 déc. 2022
·
A séjourné 2 nuits
A very disappointing stay, especially having selected this property due to the reviews. The whole time we felt that we were being extracted for money. Upon checking in, there was no mention that the parking was payable until charged £20.00 upon checkout. Ordered two double G&T's at the bar, was charged £30.80! Seems somewhat extravagant. The receptionist mentioned a sustainable programme where they would not clean the room in return for any drink in the bar, only to find out it was limited options. Food and drink that was not ordered by us was placed on our bill. When talking to staff, they all said 'that is the Hotel du Vin way' so I can only assume that it is a regular occurrence. Check-out time was 11am yet the cleaners were banging constantly on the door at 09.20. My suggestion would be to stay elsewhere in Cheltenham which is a real shame because it could have been so good as the location is amazing.
A very disappointing stay, especially having selected this property due to the reviews. The whole time we felt that we were being extracted for money. Upon checking in, there was no mention that the parking was payable until charged £20.00 upon checkout. Ordered two double G&T's at the bar, was charged £30.80! Seems somewhat extravagant. The receptionist mentioned a sustainable programme where they would not clean the room in return for any drink in the bar, only to find out it was limited options. Food and drink that was not ordered by us was placed on our bill. When talking to staff, they all said 'that is the Hotel du Vin way' so I can only assume that it is a regular occurrence. Check-out time was 11am yet the cleaners were banging constantly on the door at 09.20. My suggestion would be to stay elsewhere in Cheltenham which is a real shame because it could have been so good as the location is amazing.
10
Sally
8 nov. 2025
·
A séjourné 1 nuit
The staff were excellent and the breakfast was excellent. However, the corridors looked a bit tired, needs a repaint and new carpet. My room was very comfortable, and based on staff, food and location I would stay again.
The staff were excellent and the breakfast was excellent. However, the corridors looked a bit tired, needs a repaint and new carpet. My room was very comfortable, and based on staff, food and location I would stay again.
4
Mark
16 févr. 2023
·
A séjourné 1 nuit
Property is looking very tired. Room needs deep clean and refurb. Reception staff on check in and departure very disinterested. No greeting or information, no thanks on departure. Stayed many times in Hotel du Vin but not again.
Property is looking very tired. Room needs deep clean and refurb. Reception staff on check in and departure very disinterested. No greeting or information, no thanks on departure. Stayed many times in Hotel du Vin but not again.
6
Russell
13 sept. 2025
·
A séjourné 1 nuit
A disappointing stay at HDV Cheltenham due to poor customer service. We were told 24 hours before our stay that, even as residential guests, we couldn’t get a table in the restaurant until late in the evening as it was full. 24 hours later they managed to “fit us in” at 6pm. The restaurant was barely 30% full when we arrived and remained that way until we left around 8pm - so quite why we were told tables weren’t available, I don’t know. They must lose so many bookings through incompetence. The following morning, we were told we didn’t have late check out but could pay £15 for it - even though it was included in the specific package we booked, so I had to go to reception and prove it was included. No apology for their error or disputing that I had it included. So much for a relaxing lie in. Finally, when I checked out, I was presented with a massive bill for a load of drinks that had been charged to my room by guests of the private event that was taking place the night before - even though I was clearly not part of the private event and specifically asked not to have a credit allowance on my account and to pay as I go. Why such a large amount of drinks were even allowed to be added to my room I don’t know and, again, no apology for their mistake. Not the kind of customer service you expect at HDV. More like Fawlty Towers. We wouldn’t stay here again when other better options are available.
A disappointing stay at HDV Cheltenham due to poor customer service. We were told 24 hours before our stay that, even as residential guests, we couldn’t get a table in the restaurant until late in the evening as it was full. 24 hours later they managed to “fit us in” at 6pm. The restaurant was barely 30% full when we arrived and remained that way until we left around 8pm - so quite why we were told tables weren’t available, I don’t know. They must lose so many bookings through incompetence. The following morning, we were told we didn’t have late check out but could pay £15 for it - even though it was included in the specific package we booked, so I had to go to reception and prove it was included. No apology for their error or disputing that I had it included. So much for a relaxing lie in. Finally, when I checked out, I was presented with a massive bill for a load of drinks that had been charged to my room by guests of the private event that was taking place the night before - even though I was clearly not part of the private event and specifically asked not to have a credit allowance on my account and to pay as I go. Why such a large amount of drinks were even allowed to be added to my room I don’t know and, again, no apology for their mistake. Not the kind of customer service you expect at HDV. More like Fawlty Towers. We wouldn’t stay here again when other better options are available.
10
Matt
10 nov. 2025
·
A séjourné 1 nuit
Clean, comfortable, massive room. Huge bathroom and enormous shower! Well stocked mini bar. Very helpful receptionists on check in and leaving.
Clean, comfortable, massive room. Huge bathroom and enormous shower! Well stocked mini bar. Very helpful receptionists on check in and leaving.
10
ryan
5 nov. 2023
·
A séjourné 1 nuit
This was an overnight stay as part of a proposal. Fortunately she said yes and the stay here was the sugar on top. I generally enjoyed the look and feel of this hotel with the bath in the bedroom and the dark wood or leather finishes that make up the theme. The service was some of the best I have had at a hotel with Millie on reception offering fantastic service and helping us make the stay plesant. We had a minor housekeeping issue that meant that we needed to change rooms, which Hakeem on the night shift took special care to find us a similar room and even one on the same side as quickly as possible. Although ive stayed here before this is the only time we've needed to change rooms and its a testimate to the service they provide how well it was handled. They clearly have a good team and we'll be coming back in the near future, thank you all for making our day that little more special
This was an overnight stay as part of a proposal. Fortunately she said yes and the stay here was the sugar on top. I generally enjoyed the look and feel of this hotel with the bath in the bedroom and the dark wood or leather finishes that make up the theme. The service was some of the best I have had at a hotel with Millie on reception offering fantastic service and helping us make the stay plesant. We had a minor housekeeping issue that meant that we needed to change rooms, which Hakeem on the night shift took special care to find us a similar room and even one on the same side as quickly as possible. Although ive stayed here before this is the only time we've needed to change rooms and its a testimate to the service they provide how well it was handled. They clearly have a good team and we'll be coming back in the near future, thank you all for making our day that little more special
10
Martine
6 déc. 2025
·
A séjourné 1 nuit
The room was lovely, really nice and clean. The staff were fantastic. Especially as they rang me to say I left my EpiPens behind (I didn’t get the message until I was home sadly) but they were super prompt to let me know. On checking in the lady (can’t remember her name) went “oooh I’m meant to be going home, but I can check you in” my friend was being booked in at the same time.
The room was lovely, really nice and clean. The staff were fantastic. Especially as they rang me to say I left my EpiPens behind (I didn’t get the message until I was home sadly) but they were super prompt to let me know. On checking in the lady (can’t remember her name) went “oooh I’m meant to be going home, but I can check you in” my friend was being booked in at the same time.
4
Keith
24 août 2025
·
A séjourné 1 nuit
Check in was slow because people were being shown to their rooms and it was not until a young woman came out of a back office that we were welcomed. Unfortunately the lift was not working so as a 78 year old man I had to carry our suitcase up to the second floor. Not good! The room was clean and all that we needed, the bathroom was large with a big shower and very hot water, but it was dark so putting contact lenses in was a challenge. Our stay was on a Saturday and the hotel was being used by family groups and so it was quite noisy in the public areas. There is little parking space and the bays are quite narrow. Dinner and breakfast were fine.
Check in was slow because people were being shown to their rooms and it was not until a young woman came out of a back office that we were welcomed. Unfortunately the lift was not working so as a 78 year old man I had to carry our suitcase up to the second floor. Not good! The room was clean and all that we needed, the bathroom was large with a big shower and very hot water, but it was dark so putting contact lenses in was a challenge. Our stay was on a Saturday and the hotel was being used by family groups and so it was quite noisy in the public areas. There is little parking space and the bays are quite narrow. Dinner and breakfast were fine.
10
Geo
30 oct. 2023
·
A séjourné 2 nuits
Incredible place to stay, breakfast was brilliant, Ben on front desk could not have been more helpful. Hotel truly rescued what initially started as a bad weekend at a different hotel, can't recommend enough.
Incredible place to stay, breakfast was brilliant, Ben on front desk could not have been more helpful. Hotel truly rescued what initially started as a bad weekend at a different hotel, can't recommend enough.
6
Juliet
11 août 2025
·
A séjourné 1 nuit
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Constamment salué pour son emplacement central et sa facilité d'accès à pied, à proximité de Montpellier et du centre-ville, tout en restant généralement calme.
Avis de voyageur à ce sujet
10
Steven
8 sept. 2024
·
A séjourné 1 nuit
Really nice hotel. Great location
Really nice hotel. Great location
10
Dan
24 juin 2023
·
A séjourné 4 nuits
It's centrally located, but out of the way enough that it is quiet.
It's centrally located, but out of the way enough that it is quiet.
10
Denise
10 mars 2025
·
A séjourné 1 nuit
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
8
karl
23 janv. 2025
·
A séjourné 1 nuit
Typical HDV property so you know what to expect and centrally located Bar/restaurant was a little soulless when we stayed but it was a Monday night. Menu was good and steak special good value Nice rooms but be careful if you don’t like ground floor. We had one of the “best” rooms. But windows faced to the front car park. I would ask higher floor next time
Typical HDV property so you know what to expect and centrally located Bar/restaurant was a little soulless when we stayed but it was a Monday night. Menu was good and steak special good value Nice rooms but be careful if you don’t like ground floor. We had one of the “best” rooms. But windows faced to the front car park. I would ask higher floor next time
10
Paul
5 juin 2023
·
A séjourné 1 nuit
Lovely stay at the Hotel Du Vin (as always). Great location, perfect for enjoying the atmosphere of Cheltenham,
Lovely stay at the Hotel Du Vin (as always). Great location, perfect for enjoying the atmosphere of Cheltenham,
8
Lisa
14 août 2025
·
A séjourné 1 nuit
Stayed here a few times now. Rooms nicely decorated and comfortable. We were upgraded to a better room free of charge which was a lovely surprise. Check in staff member was friendly and efficient. The only negative was the air conditioning temperature it the room could have been colder. The air con unit was struggling with the really warm temperatures and couldn't go any cooler. However, we still slept well so it was fine. Montpellier is a lovely area with lots of restaurants and bars nearby.
Stayed here a few times now. Rooms nicely decorated and comfortable. We were upgraded to a better room free of charge which was a lovely surprise. Check in staff member was friendly and efficient. The only negative was the air conditioning temperature it the room could have been colder. The air con unit was struggling with the really warm temperatures and couldn't go any cooler. However, we still slept well so it was fine. Montpellier is a lovely area with lots of restaurants and bars nearby.
8
Dan
24 sept. 2023
·
A séjourné 7 nuits
Although the property was undergoing some renovations it was still very quiet. I love the location being central to everything in Cheltenham.
Although the property was undergoing some renovations it was still very quiet. I love the location being central to everything in Cheltenham.
10
Philip
27 mars 2025
·
A séjourné 1 nuit
Great location
Great location
10
Lynne
31 juil. 2023
·
A séjourné 1 nuit
The beautiful hotel is conveniently located in the centre of Cheltenham, close to fabulous shops, cafes and restaurants. The hotel projects a welcoming English country house feel to it with a comfortable bar & lounge area to relax in. We upgraded to a suite that had a huge four poster bed, two huge rain showers and two roll top baths! I would really recommend a stay at this hotel and will be returning again as we were so pleased with it.
The beautiful hotel is conveniently located in the centre of Cheltenham, close to fabulous shops, cafes and restaurants. The hotel projects a welcoming English country house feel to it with a comfortable bar & lounge area to relax in. We upgraded to a suite that had a huge four poster bed, two huge rain showers and two roll top baths! I would really recommend a stay at this hotel and will be returning again as we were so pleased with it.
10
John
30 juin 2025
·
A séjourné 1 nuit
Hotel du vin is in an excellent hotel in a great location close to shops and centre. We upgraded to a junior suite planta room, which was very spacious. Breakfast was very good Park at front of possible it £10/ day
Hotel du vin is in an excellent hotel in a great location close to shops and centre. We upgraded to a junior suite planta room, which was very spacious. Breakfast was very good Park at front of possible it £10/ day
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner reçoit souvent de bonnes notes, mais plusieurs clients signalent une incohérence et un service chaotique. Le dîner mérite des compliments, mais sa disponibilité peut être limitée lors d'événements et les menus peuvent être restreints ou comporter des suppléments.
Avis de voyageur à ce sujet
8
Joany
26 août 2024
·
A séjourné 1 nuit
Good food and service. Great hotel chain we stay in them all over the UK. Paid for dinner bed breakfast but menu choice very limited and Suppliment cost for food we thought too expensive. Enjoyable stay. Would recommend
Good food and service. Great hotel chain we stay in them all over the UK. Paid for dinner bed breakfast but menu choice very limited and Suppliment cost for food we thought too expensive. Enjoyable stay. Would recommend
10
Denise
10 mars 2025
·
A séjourné 1 nuit
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
10
jason
28 déc. 2024
·
A séjourné 2 nuits
Excellent hotel just a short walk off Montpellier. Amazing staff. Great food at the Bistro Du Vin.
Excellent hotel just a short walk off Montpellier. Amazing staff. Great food at the Bistro Du Vin.
6
Russell
13 sept. 2025
·
A séjourné 1 nuit
A disappointing stay at HDV Cheltenham due to poor customer service. We were told 24 hours before our stay that, even as residential guests, we couldn’t get a table in the restaurant until late in the evening as it was full. 24 hours later they managed to “fit us in” at 6pm. The restaurant was barely 30% full when we arrived and remained that way until we left around 8pm - so quite why we were told tables weren’t available, I don’t know. They must lose so many bookings through incompetence. The following morning, we were told we didn’t have late check out but could pay £15 for it - even though it was included in the specific package we booked, so I had to go to reception and prove it was included. No apology for their error or disputing that I had it included. So much for a relaxing lie in. Finally, when I checked out, I was presented with a massive bill for a load of drinks that had been charged to my room by guests of the private event that was taking place the night before - even though I was clearly not part of the private event and specifically asked not to have a credit allowance on my account and to pay as I go. Why such a large amount of drinks were even allowed to be added to my room I don’t know and, again, no apology for their mistake. Not the kind of customer service you expect at HDV. More like Fawlty Towers. We wouldn’t stay here again when other better options are available.
A disappointing stay at HDV Cheltenham due to poor customer service. We were told 24 hours before our stay that, even as residential guests, we couldn’t get a table in the restaurant until late in the evening as it was full. 24 hours later they managed to “fit us in” at 6pm. The restaurant was barely 30% full when we arrived and remained that way until we left around 8pm - so quite why we were told tables weren’t available, I don’t know. They must lose so many bookings through incompetence. The following morning, we were told we didn’t have late check out but could pay £15 for it - even though it was included in the specific package we booked, so I had to go to reception and prove it was included. No apology for their error or disputing that I had it included. So much for a relaxing lie in. Finally, when I checked out, I was presented with a massive bill for a load of drinks that had been charged to my room by guests of the private event that was taking place the night before - even though I was clearly not part of the private event and specifically asked not to have a credit allowance on my account and to pay as I go. Why such a large amount of drinks were even allowed to be added to my room I don’t know and, again, no apology for their mistake. Not the kind of customer service you expect at HDV. More like Fawlty Towers. We wouldn’t stay here again when other better options are available.
10
Nicholas
10 déc. 2024
·
A séjourné 2 nuits
Lovely hotel with a smashing bistro restaurant. Great service from all the staff. Wonderful breakfast.
Lovely hotel with a smashing bistro restaurant. Great service from all the staff. Wonderful breakfast.
10
Linda
30 août 2024
·
A séjourné 1 nuit
The hotel was great with lovely helpful and welcoming staff. Rooms were good. The location is ideal for visiting the town. We were disappointed that, although we booked half board, everything on the menu had either a supplement or additional charge for fries or other usual accompaniments. The menu was limited. We had shnitzel but had to pay £4.95 per portion for fries to accompany it as it only came with leaves etc. In addition to that, there was a service charge of £8.00. Therefore, a charge of £17 extra although we had already paid for half board. I can’t see anywhere on the booking where this was explained. This trip was a gift for our anniversary but the charges left a sour taste. However, I would stay here again but not use the bistro for our evening meal as there are cheaper and better places in town. Breakfast was fine.
The hotel was great with lovely helpful and welcoming staff. Rooms were good. The location is ideal for visiting the town. We were disappointed that, although we booked half board, everything on the menu had either a supplement or additional charge for fries or other usual accompaniments. The menu was limited. We had shnitzel but had to pay £4.95 per portion for fries to accompany it as it only came with leaves etc. In addition to that, there was a service charge of £8.00. Therefore, a charge of £17 extra although we had already paid for half board. I can’t see anywhere on the booking where this was explained. This trip was a gift for our anniversary but the charges left a sour taste. However, I would stay here again but not use the bistro for our evening meal as there are cheaper and better places in town. Breakfast was fine.
6
Jacqueline
19 août 2024
·
A séjourné 1 nuit
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this throughout our one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this throughout our one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
8
Felicity
20 nov. 2024
·
A séjourné 1 nuit
Lovely warm cosy room on a freezing night. Dinner was a bit chaotic. There were two very very noisy large tables of men, one of which had apparently been the since lunch. They were shouting non stop. The staff moved our (well behaved) table of seven to a quieter spot as nobody could hear themselves speak. The staff were very helpful and I felt a bit sorry for them having to deal with such uncivilised behaviour. Unfortunately the kitchen also had its problems as we had to wait well over an hour for our orders of one main each. It was well cooked and presented but most of us had lost interest by 9pm when it arrived. So, nice hotel, warm cosy room, pleasant staff and fellow guests from hell.
Lovely warm cosy room on a freezing night. Dinner was a bit chaotic. There were two very very noisy large tables of men, one of which had apparently been the since lunch. They were shouting non stop. The staff moved our (well behaved) table of seven to a quieter spot as nobody could hear themselves speak. The staff were very helpful and I felt a bit sorry for them having to deal with such uncivilised behaviour. Unfortunately the kitchen also had its problems as we had to wait well over an hour for our orders of one main each. It was well cooked and presented but most of us had lost interest by 9pm when it arrived. So, nice hotel, warm cosy room, pleasant staff and fellow guests from hell.
8
Lesley
25 mars 2024
·
A séjourné 2 nuits
I like the style of this hotel and those in the chain. It's modern and roomy. The very best thing by far is the staff. Very efficient and charming, so that any arrangements/requests are carried out perfectly. I would warn guests to book dinners in advance, do not assume availability.
I like the style of this hotel and those in the chain. It's modern and roomy. The very best thing by far is the staff. Very efficient and charming, so that any arrangements/requests are carried out perfectly. I would warn guests to book dinners in advance, do not assume availability.
6
Juliet
11 août 2025
·
A séjourné 1 nuit
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
John
il y a 4 semaines
·
A séjourné 1 nuit
Fabulous venue not for those with walking difficulties though.
Fabulous venue not for those with walking difficulties though.
6
Alan
il y a 4 semaines
·
A séjourné 2 nuits
A bit of a mixed bag. The hotel is well located for shops, restaurants and the theatre. The staff were pleasant and professional. The room however was well below what we experienced in other group hotels. It was located in an extension at the end of corridors and stairs with no lift. It was small with a very low ceiling - only c 10 centimetres above the door frame - and the plug in the basin did not work. The rooms are named and when we gave it at breakfast the member of staff asked if it was our surname - says it all!
A bit of a mixed bag. The hotel is well located for shops, restaurants and the theatre. The staff were pleasant and professional. The room however was well below what we experienced in other group hotels. It was located in an extension at the end of corridors and stairs with no lift. It was small with a very low ceiling - only c 10 centimetres above the door frame - and the plug in the basin did not work. The rooms are named and when we gave it at breakfast the member of staff asked if it was our surname - says it all!
10
Ben
27 juil. 2026
·
A séjourné 1 nuit
Third time staying at this hotel and hoping for many more stays!
Third time staying at this hotel and hoping for many more stays!
10
Riku
23 juil. 2026
·
A séjourné 3 nuits
Room was clean, comfy and quiet. Staff were helpful and kind. Only minus is small carpark.
Room was clean, comfy and quiet. Staff were helpful and kind. Only minus is small carpark.
10
Graham
20 juil. 2026
·
A séjourné 2 nuits
The lady at reception was superb, and all the staff in the bar and restaurant were excellent. The room was perfect. I would not hesitate to book again when in Cheltenham for business.
The lady at reception was superb, and all the staff in the bar and restaurant were excellent. The room was perfect. I would not hesitate to book again when in Cheltenham for business.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-06: NO DATA
- 2026-09-07: 134.88224189117432USD
- 2026-09-08: 274.1841888431396USD
- 2026-09-09: 212.3198270864868USD
- 2026-09-10: 141.28524411135865USD
- 2026-09-11: 238.24586222918703USD
- 2026-09-12: 263.12930464581297USD
- 2026-09-13: 137.9335528657837USD
- 2026-09-14: 227.4360206616211USD
- 2026-09-15: 306.07267970654294USD
- 2026-09-16: 249.9489620326538USD
- 2026-09-17: NO DATA
- 2026-09-18: 200.7660440396118USD
- 2026-09-19: 300.4517727663574USD
- 2026-09-20: 140.14810479528808USD
- 2026-09-21: 256.47114278759767USD
- 2026-09-22: 318.4690916140137USD
- 2026-09-23: 341.683272USD
- 2026-09-24: 251.82349026965332USD
- 2026-09-25: 131.09135189831542USD
- 2026-09-26: 216.364857036438USD
- 2026-09-27: 167.355072USD
- 2026-09-28: 246.383856USD
- 2026-09-29: 294.033564USD
- 2026-09-30: 402.117048USD
- 2026-10-01: 225.464472USD
- 2026-10-02: 246.00260173040772USD
- 2026-10-03: 314.7573820627441USD
- 2026-10-04: 167.61089664733888USD
- 2026-10-05: 181.301328USD
- 2026-10-06: 252.194796USD
- 2026-10-07: 225.464472USD
- 2026-10-08: 180.13914USD
- 2026-10-09: 403.279236USD
- 2026-10-10: 570.634308USD
- 2026-10-11: 348.6564USD
- 2026-10-12: 348.6564USD
- 2026-10-13: 482.30802USD
- 2026-10-14: 362.602656USD
- 2026-10-15: 405.603612USD
- 2026-10-16: 427.685184USD
- 2026-10-17: 522.9846USD
- 2026-10-18: 141.6265446217346USD
- 2026-10-19: 191.40675624151612USD
- 2026-10-20: 268.465428USD
- 2026-10-21: 217.329156USD
- 2026-10-22: 177.814764USD
- 2026-10-23: 455.577696USD
- 2026-10-24: 450.928944USD
- 2026-10-25: 142.62913925463866USD
- 2026-10-26: 181.301328USD
- 2026-10-27: 202.220712USD
- 2026-10-28: 211.518216USD
- 2026-10-29: 161.544132USD
- 2026-10-30: 191.76102USD
- 2026-10-31: 242.897292USD
- 2026-11-01: 129.65679381939697USD
- 2026-11-02: 181.301328USD
- 2026-11-03: 235.70471092840577USD
- 2026-11-04: 225.464472USD
- 2026-11-05: 195.247584USD
- 2026-11-06: 335.872332USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend le dispositif de sécurité suivant : un détecteur de fumée
- L'hébergement est gratuit pour un enfant âgé de 12 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Le petit déjeuner complet coûte environ 24 GBP par adulte et environ 12.50 GBP par enfant.
- Frais pour le parking en libre-service : 10.00 GBP par jour
- Animaux de compagnie : 25 GBP par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Lit d'appoint : 30 GBP par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Ménage
Services
Nettoyage à sec
Ménage
Salle de banquet
Laverie
24-Hour Front Desk
Connexion Internet
Wi-fi gratuit
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Parking
Parking
Parking Onsite
Activités
Terrasse