Name: Best Western Inn Santa Clara
Address: 4341 El Camino Real, Ponderosa Park, Sunnyvale, California, United States of America, Sunnyvale, Santa Clara County, US
Price range: $121–$197 per night
Rating: 8.43

What guests think

Across reviews of Best Western Inn Santa Clara, travelers consistently praise the friendly, accommodating staff, clean and quiet rooms, and the convenient, walkable location with ample free parking and satisfying complimentary breakfast options.

Repeated downsides include shower and bathroom issues, occasional noise from thin walls or upstairs neighbors, and some dated furnishings or lingering odors. A few guests also noted very cold air conditioning or temperature-control quirks. Overall, expect a straightforward stay with solid essentials and occasional maintenance hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews highlight ample, free onsite parking. Other facilities are rarely mentioned.

Related guest reviews

8

Rama

Nov 8, 2025

·

Stayed 2 nights

Good clean hotel with all basic amenities. Breakfast & parking is included. Courteous staff.

10

Jeaneth

Dec 10, 2022

·

Stayed 1 night

We chose this hotel because the location is close to my husband’s work. There are also restaurants nearby. Parking wasn’t a problem. The room where we stayed was clean. It was a smooth process checking in and out. The manager, Garry, who was working the day we checked out was amazing. Overall, I would definitely recommend this place!

6

brenda

Apr 9, 2024

·

Stayed 1 night

Too noisy …. Clean rooms and plenty of parking. Good American breakfast.

10

Edward

Nov 27, 2023

·

Stayed 1 night

Easy check in. Quiet. Good parking. Excellent heater.

10

QIHONG

May 20, 2025

·

Stayed 1 night

Spacious and clean room. Free onsite parking which is not common around the area.

8

Roger

Apr 26, 2023

·

Stayed 1 night

I give local mgmt 5 stars for doing the best job with what they were given. Attention to detail was outstanding. Easy check-in, ample parking, better than average room ammenities and full complementary breakfast. Unfortunately, owner only gets 3 stars because rooms need updated furniture, carpeting and painting. Everything look very well maintained... but it still looks like gramas house and smells a bit like it too. Overall, a good motel for overnight stop-overs.

10

Jaquelin

Jun 24, 2024

·

Stayed 1 night

Cute pool, great and friendly staff

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Cleanliness

Cleanliness is praised repeatedly, with rooms and common areas described as very clean and well maintained, and housekeeping noted positively. A minority reported bathroom issues such as odors, soap scum, clogged or poorly functioning showers.

Related guest reviews

2

Melinda

Nov 12, 2025

·

Stayed 1 night

This was the only room on the first floor left and with my elderly mother I needed to take it. The room had a terrible odor and they tried to mask it with a plug-in deodorizer. The shower had soap scum build up and looked dirty. Not a comfortable stay! I will not stay here again.

2

LAURA

May 13, 2024

·

Stayed 1 night

Shower was clogged not able to take a shower water spilled all over the bathroom floor very unsanitary.

10

Suzanne

Jun 10, 2023

·

Stayed 2 nights

It was clean,, quiet and well maintained. No complaints.

10

Janet

Sep 30, 2025

·

Stayed 1 night

Very clean, quiet and well-kept.

10

Dewey

Jul 6, 2023

·

Stayed 2 nights

Great staff that took care of the breakfast in the morning. Very clean and neat. Good food selection. Room was clean and easy to get to and near the pool and dining room.

10

QIHONG

May 20, 2025

·

Stayed 1 night

Spacious and clean room. Free onsite parking which is not common around the area.

10

Shankar

Aug 25, 2024

·

Stayed 13 nights

The front desk staff was very accommodating on any requests. Housekeeping did a great job keeping the room clean and organized.

10

Christine

May 21, 2025

·

Stayed 3 nights

Pretty basic but clean, well maintained and quiet air conditioning.

10

Lisa

Aug 3, 2025

·

Stayed 2 nights

Friendly attentive staff. Nice breakfast. Room was clean.

8

Wendy

May 1, 2023

·

Stayed 1 night

Room was nice and clean and the breakfast was pretty good. Area was kept very clean. The price is good compared to the other hotels. Would definitely stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally basic but comfortable and quiet, with good Wi-Fi and many noting comfy beds. Some report dated decor, occasional noise from thin walls or upstairs activity, and a few temperature-control quirks.

Related guest reviews

8

Jackie

Jan 10, 2024

·

Stayed 2 nights

The service was excellent, the condition and upkeep of the room was good. Our only complaint was the THINNESS OF THE WALLS, as we could hear a very loud bully in the next room. We decided that if it sounded like he was getting physical, or it went on past 10 pm, we would request a room change. Nether happened and we were able to sleep.

8

Jeffrey

Jun 22, 2025

·

Stayed 2 nights

Pretty basic room nothing to write if u just need to sleep.

8

Boris

Apr 4, 2023

·

Stayed 4 nights

Good clean spacious rooms, coffee machine, microwave provided. Good housekeeping service. Comfy beds and pillows. Good internet speed. Very good location , would stay again

10

Leah

Mar 14, 2023

·

Stayed 1 night

This property has been renovated since I last stayed and the room was lovely. The bed wasn’t bad, pillows are soft and most importantly, the rooms are clean!

8

Joan

Nov 18, 2024

·

Stayed 1 night

It was convientient and quiet for the most part. Our upstairs neighbor was very noisy at midnight but all in all it was a good sleep and stay. We unfortunately didnt get to go to the breakfst

6

peter t

Sep 3, 2024

·

Stayed 1 night

It would be nice if the facility had coffee pots as opposed to single brew machine. Other than that, accommodations were nice.

6

Larry

Jul 18, 2024

·

Stayed 1 night

The AC unit was horrible. The thermostat wouldn’t control the temp. It kept cooling and I had to finally just turn it off as it got 51 degrees in the room.

2

Navjinder

Jul 21, 2025

·

Stayed 1 night

Small room and small beds ,non comfortable

10

Christine

May 21, 2025

·

Stayed 3 nights

Pretty basic but clean, well maintained and quiet air conditioning.

8

Roger

Apr 26, 2023

·

Stayed 1 night

I give local mgmt 5 stars for doing the best job with what they were given. Attention to detail was outstanding. Easy check-in, ample parking, better than average room ammenities and full complementary breakfast. Unfortunately, owner only gets 3 stars because rooms need updated furniture, carpeting and painting. Everything look very well maintained... but it still looks like gramas house and smells a bit like it too. Overall, a good motel for overnight stop-overs.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, accommodating, and efficient, with smooth check-in and occasional early check-in granted. A few guests reported curt interactions or limited response to noise.

Related guest reviews

4

Charles F

Jul 21, 2024

·

Stayed 6 nights

Old and outdated property. Noisy most nights. Staff did nothing about noisy guests. Check in staff acted as if i was bothering him. Would not stay again.

10

Kathy

May 21, 2024

·

Stayed 1 night

We received great service. Was allowed to check in a little earlier than expected. Everything was clean and comfortable . Excellent breakfast

10

Jeaneth

Dec 10, 2022

·

Stayed 1 night

We chose this hotel because the location is close to my husband’s work. There are also restaurants nearby. Parking wasn’t a problem. The room where we stayed was clean. It was a smooth process checking in and out. The manager, Garry, who was working the day we checked out was amazing. Overall, I would definitely recommend this place!

10

Caroline

Jan 21, 2025

·

Stayed 1 night

I needed a place for my mom to stay for 4 hours while the exterminator was spraying her house. We needed to check into the room very early (10am) and were accommodated with no problems whatsoever.

10

Alissa

Jul 30, 2024

·

Stayed 3 nights

Friendly staff. Well run hotel. Renovated. Conveniently located.

10

Isaiah

Feb 24, 2025

·

Stayed 2 nights

Such friendly staff. I will try to book with them when im in the area.

10

Rommel

Aug 10, 2023

·

Stayed 1 night

Checking in was a breeze. Stafg was very accommodating and respectful.

10

Lisa

Aug 3, 2025

·

Stayed 2 nights

Friendly attentive staff. Nice breakfast. Room was clean.

10

Rama

Jan 15, 2025

·

We stayed here for 3 nights and were amazed to see the efficient staff, especially the manager Dimel, who was super cordial and cooperative. It's a lovely place to stay with a lot of eateries and stores in the vicinity which makes it a perfect location. Room was very nice equipped with a TV, a microwave, a small refrigerator, a Keurig coffee machine and good speed Wi-Fi. This place has plenty of free parking and complimentary breakfast; we enjoyed both cold and hot breakfast choices. Yogurt dispensing machine was great for me as I am a vegetarian though I wish there were more choices for vegetarians. The chai tea from the machine was exceptionally good, quite like the chai latte of Starbucks. The daily housekeeping ensured the cleanliness of our room. The bed was very comfortable with good quality linens. I highly recommend it, best stay in the area for the money. Thanks again Dimel for making our stay so comfortable.

10

Greg

Jul 27, 2025

·

Stayed 3 nights

Great staff and service.

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AI-generated summary based on recent guest reviews

Location

Location is convenient and walkable, with many restaurants and shops nearby, including a Korean supermarket and food trucks; several guests felt the area was safe. Handy for access to San Jose and Santana Row.

Related guest reviews

10

Jeaneth

Dec 10, 2022

·

Stayed 1 night

We chose this hotel because the location is close to my husband’s work. There are also restaurants nearby. Parking wasn’t a problem. The room where we stayed was clean. It was a smooth process checking in and out. The manager, Garry, who was working the day we checked out was amazing. Overall, I would definitely recommend this place!

8

Boris

Apr 4, 2023

·

Stayed 4 nights

Good clean spacious rooms, coffee machine, microwave provided. Good housekeeping service. Comfy beds and pillows. Good internet speed. Very good location , would stay again

10

Elaine

Aug 25, 2024

·

Stayed 3 nights

Friendly staff. Easy access to things in the area.

10

Raymond

May 6, 2025

·

Stayed 1 night

Nice quiet and convenient place to stay.

10

Javier

Feb 9, 2025

·

Stayed 1 night

Convenient

10

Alissa

Jul 30, 2024

·

Stayed 3 nights

Friendly staff. Well run hotel. Renovated. Conveniently located.

10

Sara

Mar 18, 2024

·

Stayed 1 night

Friendly staff. Safe and convenient

10

Deanna

Jan 30, 2025

·

Stayed 5 nights

Stayed here for 5 nights. It was quiet, clean, safe, and comfortable. The staff were extremely nice, and the breakfast was also a plus! It was right across the street from a Korean Supermarket which was awesome, and also in walking distance to other restaurants and food spots.

10

Mark

Jul 9, 2024

·

Stayed 2 nights

The manager was helpful and kind. The location is close to everywhere including Downtown San Jose and Santana Row.

10

Jaquelin

Jun 25, 2025

·

Stayed 1 night

Close walk to delicious food trucks!

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Dining

Breakfast earns frequent praise for quality, hot and cold choices, and good selection. A few minor critiques about specific items and limited vegetarian options appear.

Related guest reviews

8

YAT TUNG

Aug 27, 2023

·

Stayed 3 nights

Room has enough space. Breakfast is quite good.

8

Aison

Sep 18, 2023

·

Stayed 1 night

Loved their breakfast multi variety

10

Janet

Nov 14, 2023

·

Stayed 3 nights

The staff were really wonderful, cheerful, and very accommodating. Our rooms were comfortable and very clean. The daily breakfast offered multiple hot & cold options. We would recommend this Best Western and would stay here again.

10

Dewey

Jul 6, 2023

·

Stayed 2 nights

Great staff that took care of the breakfast in the morning. Very clean and neat. Good food selection. Room was clean and easy to get to and near the pool and dining room.

10

Deanna

Jan 30, 2025

·

Stayed 5 nights

Stayed here for 5 nights. It was quiet, clean, safe, and comfortable. The staff were extremely nice, and the breakfast was also a plus! It was right across the street from a Korean Supermarket which was awesome, and also in walking distance to other restaurants and food spots.

10

karen

Apr 3, 2023

·

Stayed 1 night

Overall excellent. Breakfast was awesome

8

Sythara

Jan 21, 2023

·

Stayed 1 night

It was a wonderful stay with decent breakfast. I did wish that the tater tots were a little more crispy and they switched pork sausage for, bacon or something (they had that 2 days in a row). OVERALL, WOULD BOOK HERE AGAIN!

10

Lisa

Aug 3, 2025

·

Stayed 2 nights

Friendly attentive staff. Nice breakfast. Room was clean.

10

Rama

Jan 15, 2025

·

We stayed here for 3 nights and were amazed to see the efficient staff, especially the manager Dimel, who was super cordial and cooperative. It's a lovely place to stay with a lot of eateries and stores in the vicinity which makes it a perfect location. Room was very nice equipped with a TV, a microwave, a small refrigerator, a Keurig coffee machine and good speed Wi-Fi. This place has plenty of free parking and complimentary breakfast; we enjoyed both cold and hot breakfast choices. Yogurt dispensing machine was great for me as I am a vegetarian though I wish there were more choices for vegetarians. The chai tea from the machine was exceptionally good, quite like the chai latte of Starbucks. The daily housekeeping ensured the cleanliness of our room. The bed was very comfortable with good quality linens. I highly recommend it, best stay in the area for the money. Thanks again Dimel for making our stay so comfortable.

8

Wendy

May 1, 2023

·

Stayed 1 night

Room was nice and clean and the breakfast was pretty good. Area was kept very clean. The price is good compared to the other hotels. Would definitely stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$129
February	$167
March	$151
April	$143
May	$148
June	$163
July	$142
August	$137
September	$135
October	$161
November	$132
December	$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $170	18 $146	19 $156
20 $131	21 $162	22 $190	23 $197	24 $178	25 $140	26 $141
27 $140	28 $159	29 $159	30 $160

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $122	3 $131
4 $131	5 $175	6 $168	7 $169	8 $141	9 $131	10 $197
11 $126	12 $169	13 $169	14 $169	15 $141	16 $121	17 $122
18 $126	19 $150	20 $175	21 $169	22 $145	23 $121	24 $125
25 $129	26 $169	27 $169	28 $171	29 $141	30 $121	31 $136

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Best Western Inn Santa Clara

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Prices for upcoming dates