What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 5 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee of approximately USD 24 to 26 per person.

Are pets allowed at the property?

Pets are allowed, with a maximum of one pet per room. A fee of USD 35 per pet, per night applies, and service animals are exempt from fees. Guests must provide the pet's health certificate at check-in.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability. Guests should contact the property at least 72 hours before arrival to make arrangements.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Specific details about step-free entrances and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Buenos Aires, just steps from Plaza San Martin and within a 10-minute walk of Galerias Pacifico. It is approximately 0.7 miles from Colón Theatre and Patio Bullrich, and 11.6 km from Buenos Aires (AEP-Aeroparque Jorge Newbery) airport.

What are the policies for guests staying with children?

Children are allowed at the property, and children under 12 years of age can stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 40 per night, subject to availability. Advance request or confirmation is required for extra beds.

NH Collection Buenos Aires Crillón - Comfort in the City

Average nightly price at NH Collection Buenos Aires Crillón by month, last 12 months (USD)
Month	Average price
January	US$99
February	US$107
March	US$144
April	US$127
May	US$124
June	US$111
July	US$104
August	US$113
September	US$104
October	US$122
November	US$152
December	US$124

What guests think

At NH Collection Buenos Aires Crillón, travellers repeatedly praise the central, walkable location near Plaza San Martín and the generally friendly, helpful staff, alongside a widely liked breakfast featuring ample variety and, in several reviews, made to order eggs.

Rooms are modern and comfortable for many, though multiple guests describe small layouts, occasional street or elevator noise, and inconsistent Wi-Fi or hot water. Cleanliness is often commended, but a few note missed housekeeping or supplies not being replenished. Service remains positive overall yet inconsistent, with reports of slow or chaotic check in, reservation or billing issues, and early-breakfast problems; facilities feel limited, with some noting no pool, spa or gym. A practical base for city exploring rather than a resort-style stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Leisure amenities are limited; some guests noted the absence of a pool/spa and no gym. Bar feedback is mixed, and there was an isolated report of a power outage.

Related guest reviews

6

Terry

6 Jan 2025

·

Stayed 3 nights

The stay was fine, disappointed there was no pool or spa. The room was fine, ours was much bigger than other people that we know for the same class. The check-in was Terrible!!! We got to the hotel early after an all night flight and we asked for an early check-in. We were told no but the room would be ready at 2:00 PM. We went and picked up a light lunch and returned a little after 1:00 and they had not checked any one in. The time they had said the room would be ready, came and went with no information on when they would be available. Finally at 3:30 PM they started checking people in, but did not start with who had been waiting the longest, so it was a mad rush to line up. Would I stay at this hotel again, VERY Doubtful!!!

10

Denise

2 Mar 2024

·

Stayed 3 nights

Great city central location: delightful sitting spot to wait with wine; nice bar; amazing breakfast. Easy multiple night stay.

10

Jorge

22 Sept 2024

·

Stayed 1 night

The value of the cafeteria menu in the lobby is very high for the type of hotel and for Argentine prices.

10

Heinrich

25 Apr 2025

·

Stayed 1 night

Friendly staff, good restaurant, overall clean facilities,

8

Juan de Dios

22 Jul 2025

·

Stayed 1 night

Siempre me genera tranquilidad saber que la cadena NH ofrece servicio muy similar en todas sus instalaciones (también fuera de España). Quizás por ello sólo puedo indicar como aspecto negativo que el agua caliente en la ducha no iba bien. Tuve que irme a las 4 de la mañana y, por ello, no puedo juzgar el desayuno o el gimnasio (aspectos importantes de un hotel para mí). Pero el personal fue extremadamente amable y la localización y el precio estupendos y, por ello, mi valoración es muy positiva.

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10

XAVIER

6 Jan 2024

·

Stayed 3 nights

Fuimos los seis miembros de la familia, el Hotel, agradable en sus instalaciones frente un parque muy arbolado y muy cerca de todo

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10

MARIANA

17 Jun 2022

·

Stayed 1 night

Todo el personal muy atento a nuestras necesidades. Las instalaciones muy cuidadas. Un lugar para volver.

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2

Mauricio

14 May 2024

·

Stayed 2 nights

O hotel ficou sem energia eletrica e nao conseguia ver nada no quarto na hora de sair as 4 hs da manha para ir ao aeroporto, o telefone nao funcionava para falar com a recepcao, nao pude tomar banho e tive que baixar 7 andares a pe' ... ninguem te ajuda com taxi ou outros servicos ... todos os outros edificios da rua tinham luz, so o hotel estava sem ... alem disso e' um hotel sem atrativos e de servico frio ... nao voltarei!

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10

matthew

1 Feb 2023

·

Stayed 2 nights

The hotel, appears to have been recently remodelled, is everything you could hope for in a city center hotel. The only thing that I would have liked that seemed to be missing was gym, small observation as the hotel was otherwise a solid choice. The breakfast buffet is fantastic -- huge selection including a wonderful array of healthy items. Someone really thought through the menu and wanted to give all guests options. The staff was uniformily pleasant. And, the location is fantastic. The nearby parks were beautiful and easy transport and walking options. Would definitely return to the Crillón.

8

Ruben

29 Jan 2024

·

Stayed 4 nights

Staff friendly and responsive. Breakfast fantastic. Bar extremely poor. With so many great wines in Argentina it was a shocking negative surprise the lack of a couple of decent wines.

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Cleanliness

Many reviews describe rooms and common areas as clean or spotless, with housekeeping keeping rooms fresh. A few guests reported lapses such as missed servicing or not replenishing soap, towels, or minibar water.

Related guest reviews

8

Adriana

11 Apr 2024

·

Stayed 3 nights

Muy buena ubicación, staff muy amable cómodo y limpio

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6

gabriela

20 Jun 2025

·

Stayed 4 nights

Se ve un lugar limpio, el desayuno está bien. No me gustó que la habitación fuera pequeña, para ser un NH deberían estar más grandes. No tenía secadora de pelo, el jabón de baño tenía poco y cuando hiceron la limpieza no agregaron más.

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10

Gregory

23 Feb 2025

·

Stayed 4 nights

I can't say enough about this hotel. The staff is extremely friendly, most speak English. The neighborhood is clean and safe and is within reasonable walking distance to a lot of tourist spots. The room itself was very clean and modern (it even had universal outlets so my adapter wasn't really needed. I would absolutely recommend the Crillon to someone, and would probably favor trying out another NH Collection hotel in the future if one is available.

10

Ricardo A

4 Jan 2026

·

Stayed 7 nights

Quarto muito limpo, impecável. Serviço de todos os funcionários excelente. Com destaque para a gerente Viviana que cuidou de todos os detalhes para que nossa estadia fosse perfeita. Café da manhã muito farto com opções de pães, bolos, folhados, frutas, iogurtes, ovos mexidos e até legumes grelhados e salada. Sou cadeirante e o quarto acessível atendeu bem minhas necessidades, sem banheira, com banco e barras no chuveiro, perfeito. Certamente voltaria a esse hotel e recomendaria aos meus amigos.

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10

Vincent

13 Feb 2023

·

Stayed 3 nights

The stay at the Crillon was amazing. Right from the start the guest services were excellent and professional. The rooms were modern, comfortable, and very clean. The housekeepers kept the rooms fresh every day which made the experience enjoyable and sanitary. Breakfast was incredible! They had every morning delight imaginable and even had made-to-order items. The area, St Martin Plaza/Park, was quiet and safe. Truly a recommended place to stay!

10

Jose Julio

2 Jun 2025

·

Stayed 9 nights

Staff was very nice, hot water took a long time. Soap towels were in short supply.

10

Ingrid

19 Sept 2025

·

Stayed 1 night

Clean room, breakfast was good. Its location is perfect for tourists, you can walk to the Obelisco and other tourists attractions

8

Olaf

3 Feb 2025

·

Stayed 4 nights

,Rooms are spacious, clean and quiet. Location is very central. Staff could be much more friendly and helpful. For instance, I was never greeted leaving or entering the Hotel, no help with my luggage etc. Otherwise this could really be a wonderful place

4

Carlos

22 Dec 2024

·

Stayed 6 nights

Reservé una de las mejores habitaciones, una suite, esperando comodidad y privacidad, pero me encontré con varios problemas que hicieron que mi experiencia no fuese la mejor. En primer lugar, el diseño del baño es totalmente inapropiado. El lavabo está completamente abierto y da justo a la cama, sin ninguna puerta que brinde privacidad. Esto elimina por completo cualquier sensación de intimidad, y además, cualquier ruido despierta inevitablemente a la otra persona que intenta descansar. La zona del inodoro tampoco era ideal, ya que tiene una puerta de cristal que no aísla ni visual ni acústicamente. Es difícil entender cómo un diseño tan poco práctico puede estar presente en una suite que se supone ofrece una experiencia superior. Por otro lado, el servicio de limpieza dejó mucho que desear. Hubo días en los que se olvidaron de hacerme la habitación, y tuve que insistir varias veces para que finalmente lo solucionaran por la tarde. Además, a veces no reponían el gel de ducha ni el champú, lo que me llevó a despertarme algún día sin poder ducharme. El minibar también era un problema: en varias ocasiones no reponían las botellas de agua. En general, fue una experiencia decepcionante. Si valoras la privacidad, la comodidad y un buen servicio, este hotel no es recomendable. Definitivamente, no creo que vuelva.

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10

Paola Lissete

7 Jun 2024

·

Stayed 2 nights

Maravillosa ubicación, cuarto perfecto y limpio, nos encantó!

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Rooms

Rooms feel modern and comfortable to many, but several note compact layouts and occasional street or elevator noise; some rooms are spacious with good views. Wi-Fi and hot water can be inconsistent, and amenities vary (e.g., hairdryers).

Related guest reviews

10

Tief

20 Oct 2025

·

Stayed 1 night

Consistency of Product & great service. Internet speed (download & upload) has fallen (remember, we business people just want a good bed & best internet access). Thank you and see you soon.

8

karla

20 Oct 2025

·

Stayed 4 nights

O hotel tem ótimo custo beneficio , bem localizado , porém, tem bastante barulho da rua que fica em frente .

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8

Juan Jose

29 Aug 2025

·

Stayed 5 nights

Fallo mucho el WiFi durante mi estancia.

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8

ANA

28 Jan 2023

·

Stayed 1 night

Locación is gray. Check in was kind of slow, but ok. Room with very nice view of the city, 301 is a corner room, very spacious, spotless clean.Bathroom with nice amenities. I did not bring an adaptor for my electronic devices, but they lend me one which I appreciate very much.

2

Korhan

16 Sept 2023

·

Stayed 3 nights

Except location of hotel and staffs in reception, I am not happy with hotel. Why ? Room mentioned as sound proofed, far away from this, windows are not possible to closely fully. Bathroom looks like train compartment, washing hand is sink not possible, so small, all water goes down. In first day, coffee in breakfast room was run out, we got it at the end of our breakfast. Service and quality of hotel is far away from NH hotels in Europe which I experiences positively. Rooms mentioned individually decorated, I haven’t recognized it at all. First of all, property description has to be updated properly as misleading info given. I suggest that hotel responsible need to stay in the room to understand what you serve to your customers. As summary, I don’t suggest this hotel.

8

Huixiu

10 Aug 2025

·

Stayed 1 night

The room is small and the bathroom water pressure is not enough. But the hotel is very conveniently located, close to the airport, and the front desk is very welcoming.

6

Francisco

5 Mar 2024

·

Stayed 5 nights

Rooms are too small and noisy

2

Salvador

24 Aug 2025

·

Stayed 1 night

Primero reservé una habitación con una cama King o double bed y al entrar al cuarto me tope con unas camas sencillas. Hablo a recepción y me indican que no tienen habitaciones disponobles, cuando fui muy claro con la que necesitaba una cama king o double bed. Segundo la habitación esta al lado del elevador, este elevador fue sacador de lo mas profundo del infierno. Le suena las poleas o cadenas en todo momento y no puedes conciliar el sueño, te imagina llegar despues de un vuelo de 8 horas con atrasos y que castiguen con esa habitación. Creo que deberían de cerrarla. Deberás el elevador creo que el de Towers of Terror en los parque de la florida. Le agradezco al hotel por una estancia tal mala. Solo pude dormir 2 horas y fui de regreso al aeropuerto a una sala vip. Que fue mucho mejor.

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8

Fernando Ruiz

20 Nov 2025

·

Stayed 4 nights

El hotel es bastante conveniente por la cercanía al subte (metro) y caminando a varios restaurantes y sitios turísticos. Es cómodo para quedarse unos cuantos días. La habitación es algo pequeña y el mobiliario podría ser mejor pero en general estuvo bastante bien.

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10

Marie

30 Jul 2025

·

Stayed 4 nights

Bon séjour La chambre est correcte et confortable L emplacement est parfait et le personnel avenant Je regrette juste le bruit de la rue qui passe malgré les fenêtres fermées (en lien avec le bel emplacement !)

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Service

Staff are frequently described as friendly, attentive and helpful, with several shoutouts at reception. However, recurring issues include slow or chaotic check-in, reservation or billing mishandling, limited help with luggage, and uneven responses to problems.

Related guest reviews

6

Terry

6 Jan 2025

·

Stayed 3 nights

The stay was fine, disappointed there was no pool or spa. The room was fine, ours was much bigger than other people that we know for the same class. The check-in was Terrible!!! We got to the hotel early after an all night flight and we asked for an early check-in. We were told no but the room would be ready at 2:00 PM. We went and picked up a light lunch and returned a little after 1:00 and they had not checked any one in. The time they had said the room would be ready, came and went with no information on when they would be available. Finally at 3:30 PM they started checking people in, but did not start with who had been waiting the longest, so it was a mad rush to line up. Would I stay at this hotel again, VERY Doubtful!!!

4

Rajeshkumar

2 Mar 2024

·

Stayed 1 night

Room was not ready at 3pm when we arrived despite checking in online. The room allocated online had been given to someone else ( why bother with online check in if the room is not ready or not the room allocated) It took a further 105 minutes and asking twice before it was ready. We had to ask for another room to be given to us as we had been traveling 24 hours and were tired. No proactive action taken. Manager blamed their IT and made lame excuses The room and breakfast were good. And the receptionist on check out day was so much better. The location of the hotel is it’s best asset.

10

Alejo

13 Feb 2022

·

Stayed 1 night

Siempre a disposición, necesitamos una ambulancia y el de recepción Rojas hizo todo lo posible para que nuestra compañera reciba la atención necesaria. Se preocuparon en todo momento y brindaron absolutamente a todo pulmón toda su dedicación a nosotros. En cuanto al hotel, muy bien ubicado, bien de precio, la habitación es una belleza y los servicios 10 puntos. Se agradece la seguridad de la entrada.

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6

Pratik

20 Jul 2024

·

Stayed 2 nights

They don't help the guest for bags and all. It's a kind of self service hotel.

10

MARCELA

31 Dec 2025

·

Stayed 3 nights

Sim. Tudo impecável. A equipe do hotel muito atenciosa. O café da manhã muito bom, ambiente agradavel e rwfrigerado.

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10

Ricardo A

4 Jan 2026

·

Stayed 7 nights

Quarto muito limpo, impecável. Serviço de todos os funcionários excelente. Com destaque para a gerente Viviana que cuidou de todos os detalhes para que nossa estadia fosse perfeita. Café da manhã muito farto com opções de pães, bolos, folhados, frutas, iogurtes, ovos mexidos e até legumes grelhados e salada. Sou cadeirante e o quarto acessível atendeu bem minhas necessidades, sem banheira, com banco e barras no chuveiro, perfeito. Certamente voltaria a esse hotel e recomendaria aos meus amigos.

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8

Marcos

8 Mar 2025

·

Stayed 1 night

Convenient hotel. This stay the only issue was that the early breakfast was not included when I checked out 6.45, even though they announce it runs from 5 to 7. Check in was very smooth, Antonio is very professional and kind.

2

Nadia Gabriela

1 May 2025

·

Stayed 2 nights

Al hacer checkout no tenian sistema y no me imprimieron ni enviaron la factura. Dicen que reserve con ustedes que ustedes deben darmela. Ya le envie correos al hotel y dicenq ue es con ustedes, me ayudan por favor Saludos

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10

LUCIA

30 Dec 2021

·

Stayed 6 nights

Funcionários super atenciosos e cordiais, Localização excelente, perto de vários pontos turísticos, ex Calle Florida, Palácio da Paz, com o Café Croque Madame, na esquina Farmácia, sorveteira " a melhor: Rapanui, enxoval novo, Café da manhã bem diversificado, com frutas , frios, pães, bolos, iogurtes, sucos, só o café é muito fraco. Tem um estação do metrô na porta do hotel, enfim , uma excelente opção para se hospedar em Buenos Aires. Super indico.

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10

luis eduardo quiros

6 Mar 2025

·

Stayed 8 nights

Viviana A. - Guest Relations and her team were amazing. Great place to stay with the family.

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Location

Consistently praised as central and walkable near Plaza San Martín, subway and key sights; many felt the area safe. Some mention street noise and, less commonly, rundown side streets or late-night homelessness/odors.

Related guest reviews

8

Eduardo

10 Jul 2025

·

Stayed 2 nights

Location is a plus and great staff. Also they offer an excellent breakfast.

10

Dennis

11 Dec 2023

·

Stayed 3 nights

Location, location, location

10

Ariadne

12 Apr 2025

·

Stayed 6 nights

Muy buen hotel y excelente ubicación para visitar Buenos Aires.

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8

Maria Jimena Rodríguez

2 Dec 2024

·

Stayed 5 nights

The property's location was great.

10

Maria

3 Feb 2024

·

Stayed 4 nights

The area is excellent ! Beautiful and nice for walking.

8

Thiago

21 Nov 2025

·

Stayed 2 nights

Hotel confortável, chuveiro e cama ótimos, quartos aconchegantes, café da manhã é pago, mas de boa qualidade e é bem localizado.

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10

John

16 Dec 2023

·

Stayed 1 night

Hotel is in an area of mixed uses, shops, apartments. Some side streets appear to be older and have a rundown appearance, but the main streets are good. There is a large park type area close by with good walking access. Overall, good.

10

Ingrid

19 Sept 2025

·

Stayed 1 night

Clean room, breakfast was good. Its location is perfect for tourists, you can walk to the Obelisco and other tourists attractions

10

LUCIA

30 Dec 2021

·

Stayed 6 nights

Funcionários super atenciosos e cordiais, Localização excelente, perto de vários pontos turísticos, ex Calle Florida, Palácio da Paz, com o Café Croque Madame, na esquina Farmácia, sorveteira " a melhor: Rapanui, enxoval novo, Café da manhã bem diversificado, com frutas , frios, pães, bolos, iogurtes, sucos, só o café é muito fraco. Tem um estação do metrô na porta do hotel, enfim , uma excelente opção para se hospedar em Buenos Aires. Super indico.

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8

Fernando Ruiz

20 Nov 2025

·

Stayed 4 nights

El hotel es bastante conveniente por la cercanía al subte (metro) y caminando a varios restaurantes y sitios turísticos. Es cómodo para quedarse unos cuantos días. La habitación es algo pequeña y el mobiliario podría ser mejor pero en general estuvo bastante bien.

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Dining

Breakfast is widely praised for variety, quality and presentation, with made-to-order items in several reviews. Some note service or availability issues (early breakfast not honored, missing utensils, or shortages) and occasional simplicity; bar and cafe value opinions vary.

Related guest reviews

10

Denise

2 Mar 2024

·

Stayed 3 nights

Great city central location: delightful sitting spot to wait with wine; nice bar; amazing breakfast. Easy multiple night stay.

8

Marcel

21 Dec 2021

·

Stayed 4 nights

O hotel é muito bem localizado, da pra ir para a maioria dos pontoa turisticos a pé! O quarto de tamanho pequeno mas confortável. O único porém é o café da manhã que é bem simples e repetitivo. Em um possível retorno, deixaria para tomar café da manhã numa cafeteria perto! No geral, voltaria tranquilo a me hospedar no hotel!! Recomendo!

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10

Yu-Ji

27 Sept 2024

·

Stayed 6 nights

Great quality property, good service and good location. U You must try the breakfast if you love all the nice baking goods.

10

Dunja

19 Nov 2025

·

Stayed 2 nights

Clean, quiet room, with complimentary water and coffee in the room, very good breakfast with made-to-order eggs, good location, attentive staff. Wanted to stay again on our return trip but was sold out. Most definitely recommended.

6

EDITH

1 Jan 2025

·

Stayed 5 nights

Location is excellent. Room are small bathroom even smaller. Breakfast was good but service is poor. No utensils no plates we had to ask multiple times for them

10

Winston

31 Jan 2026

·

Stayed 2 nights

Foods is fresh and display is organized

10

Vincent

13 Feb 2023

·

Stayed 3 nights

The stay at the Crillon was amazing. Right from the start the guest services were excellent and professional. The rooms were modern, comfortable, and very clean. The housekeepers kept the rooms fresh every day which made the experience enjoyable and sanitary. Breakfast was incredible! They had every morning delight imaginable and even had made-to-order items. The area, St Martin Plaza/Park, was quiet and safe. Truly a recommended place to stay!

10

Graham

2 Mar 2023

·

Stayed 6 nights

A pleasant experience throughout - the staff were friendly and helpful. Breakfasts were great, loads to choose from and the coffee was fab too. Located centrally, handy for bus tours, subway and easy to find taxis. Excellent

8

Marcos

8 Mar 2025

·

Stayed 1 night

Convenient hotel. This stay the only issue was that the early breakfast was not included when I checked out 6.45, even though they announce it runs from 5 to 7. Check in was very smooth, Antonio is very professional and kind.

10

matthew

1 Feb 2023

·

Stayed 2 nights

The hotel, appears to have been recently remodelled, is everything you could hope for in a city center hotel. The only thing that I would have liked that seemed to be missing was gym, small observation as the hotel was otherwise a solid choice. The breakfast buffet is fantastic -- huge selection including a wonderful array of healthy items. Someone really thought through the menu and wanted to give all guests options. The staff was uniformily pleasant. And, the location is fantastic. The nearby parks were beautiful and easy transport and walking options. Would definitely return to the Crillón.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $151	2 $132	3 $146
4 $184	5 $141	6 $141	7 $166	8 $149	9 $177	10 $146
11 $124	12 $141	13 $206	14	15	16 $174	17 $120
18 $120	19 $120	20 $216	21 $178	22 $177	23 $140	24 $181
25 $120	26 $125	27 $205	28 $165	29 $148	30 $120	31 $121

NH Collection Buenos Aires Crillón

Prices for NH Collection Buenos Aires Crillón

Monthly average prices

About this property

Location

Room options

Family Suite

Junior Suite (View)

Premium Room (View)

Superior Room

Guest reviews of NH Collection Buenos Aires Crillón

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Collection Buenos Aires Crillón

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $170	29 $110	30 $109