What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 1800 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the location of the property in relation to key landmarks?

The property is located in Osaka's Minami district, within a 5-minute drive of Osaka Museum of History and Tsutenkaku Tower. It is approximately 2.5 miles from Osaka Castle and 2.6 miles from the Mint Museum. Nearby attractions include Dotonbori and Tombori River Walk, both just 0.1 km away.

What are the policies for guests staying with children?

Children can stay for free when occupying the parent or guardian's room, using existing bedding.

Sotetsu Grand Fresa Osaka-Namba Hotel

Average nightly price at Sotetsu Grand Fresa Osaka-Namba by month, last 12 months (USD)
Month	Average price
January	US$61
February	US$61
March	US$68
April	US$82
May	US$71
June	US$55
July	US$57
August	US$56
September	US$58
October	US$117
November	US$101
December	US$79

What guests think

Across many reviews, Sotetsu Grand Fresa Osaka-Namba is praised for its central location near Dotonbori and transit, generally clean rooms, and friendly staff, while frequent drawbacks include compact rooms, weak in-room climate control, and occasional noise.

Breakfast is widely available and often enjoyed, but lines and repetitive offerings are mentioned. The hotel can feel very busy with tour groups and self check-in kiosks, which some found efficient and others found impersonal or confusing. Expect a convenient, no-frills base in Namba with trade-offs in space and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Self check-in/check-out kiosks and abundant free lobby amenities are appreciated. Laundry facilities are limited and often busy, and common areas can feel crowded.

Related guest reviews

10

CHUNG HAI

12 Nov 2025

·

Stayed 4 nights

自助入住方便

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6

maxwell

11 Jul 2025

·

Stayed 8 nights

the washer and dryers are useless unless your washing two articles of clothing at a time

10

Kachel

25 Apr 2025

·

Stayed 2 nights

The hotel was walkable to Dotonbori which was great for food and night life. It was very clean and staff was very helpful. Check in was very easy and convenient. The hotel also offered luggage delivery in the lobby and had a money exchange machine!

8

Nam

28 Jun 2025

·

Stayed 3 nights

Check in and out Kiosks

8

Naoko

1 Jun 2025

·

Stayed 1 night

アメニティ、飲み物が選べて良いパジャマの着心地が良い

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8

Thomas

10 May 2025

·

Stayed 6 nights

Much larger room compared to the regular Sotetsu properties. Small bath and mini fridge but otherwise feels more spacious. More free amenities and other essentials as well. Larger reception hall and many more kiosks to check in and out. Very close to many markets and famous streets to allow large selection of shopping and food. Would stay here again.

8

Brendan

30 Mar 2025

·

Stayed 4 nights

The rooms are quite small with no storage space for suitcases if you have them. A twin bed room would satisfy one person. We did not have any noise pollution in our room. Washer/Dryer facilities are limited (3) but available; there was usually always a queue so I may suggest handling laundry at another hotel if you have the opportunity. Overall, the hotel is relatively clean with a seamless check-in/checkout process. It is in a great location to have access to Dotonbori Street with a myriad of food options and multiple convenience stores within walking distance. About 5 mins from the nearest station as well.

8

Brian

16 Oct 2024

·

Stayed 5 nights

Location was amazing. The only complaint is the laundry service only had 3 machines and each load was tiny and not dried even after 2 hours. Also does not offer drinking water.

8

WING HAN

24 Dec 2024

·

Stayed 6 nights

近地鐵，可步行周邊景點，飲食方便。附近有機場巴士，要留意時間表，是否適合？自助Check in及Check out，方便。地下有提供日用品，房間有提供即棄拖鞋。房細，今次book了3間房，3人房入住第1日，床鋪上已見到有幾隻死了的小昆蟲，浴室去水位有異味。單人房，水壓很細。因為比較早book房間，價格不貴。

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8

ERI

27 Oct 2024

·

Stayed 1 night

チェックインもアウトもオール自動システムでスムーズ。ロビーにあるアメニティは充実。メイク落としがあるのはうれしい。宿泊客のほとんどがインバウンド。場所柄でしょうが、深夜まで廊下でうるさい。立地が便利ですが、大きな道に面しているので、深夜までバイクの音などで何度も目が覚めてしまいました。部屋はきれいでした。フロントも感じが良かったです。朝食の評判が良さそうなクチコミもあったのですが、まぁ、まぁ、という印象。混雑することもなくスムーズでしたが、和食のおかずが少なく、焼きそば、たこ焼き、ピザとか、味もうーーむ…というメニューが多めですが、ほぼインバウトという客層にはこういうメニューがウケるのでしょうか。チェックアウトが11時なのはありがたいけれど、部屋でゆっくりするためにコーヒーの部屋への持ち出しサービスがあれば尚ありがたい。枕と部屋着が油臭い臭いがしていたのが最も残念なところでした。

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Cleanliness

Many guests found rooms and bathrooms clean, but recurring reports mention odors, stains, or pests and housekeeping that misses details. Overall cleanliness feels mixed depending on room and floor.

Related guest reviews

8

Yeuk Yin

17 Jan 2026

·

Stayed 4 nights

Clean and quiet. Big hotel with many rooms.

10

Terrence

17 Jan 2026

·

Stayed 5 nights

Room was very clean, we would have preferred more of a curtain than a full blackout panel but it was good

2

Ann

7 Sept 2025

·

Stayed 2 nights

Hotel lobby was messy and dirty. Hotel room was very dirty, many bugs and flies. Walls are thin and you can hear everything going on in other rooms and hallways. Air conditioning on but room was still hot.

10

Dorothy Janet

5 Nov 2025

·

Stayed 3 nights

Very clean and staff were helpful

10

Ryuji

2 Jan 2026

·

Stayed 3 nights

部屋が綺麗だった！

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6

CHENGHUI

16 Oct 2024

·

Stayed 7 nights

浴室的抽風機跟房間空調都有很重的霉味，提供了空氣濾淨機，但空氣濾淨機本身濾網也超級髒。冰箱有通電但溫度很高，無法冷藏食物。床墊也有很重的味道，甚至躺久了會不舒服。大廳提供備品跟睡衣很方便。

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4

Ben

5 Sept 2025

·

Stayed 2 nights

Room was small. There were stains on the walls and floor which was gross

10

MIMA

5 Nov 2024

·

Stayed 3 nights

도톤보리 바로 앞이고 좋았어요 친절하시고 더 좋은데 화장실에서 하수구? 냄새나고 욕조 커튼에서 쉰내가 나는게 좀 아쉽

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10

Maria blanche

8 Oct 2025

·

Stayed 3 nights

Almost perfect, one thing I noticed though, every time I had my room made up, they do not vacuum the room carpet, I do not see a vacuum at the aisle as well. Room and washroom is clean, it would be better if rooms are to be vacuumed.

8

Kwan

30 Aug 2025

·

Stayed 2 nights

入住時發現梳化位有頭髮。洗手間的棄置衛生用品膠袋背面有污漬並黏在牆上，顯示出一段時間沒有清潔這個位置。建議清潔可以做得更仔細。

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Rooms

Rooms are compact with small bathrooms and limited storage; some experience thin walls, hallway noise, weak or centrally controlled AC, and mini-fridges that don’t cool well. Comfort is otherwise adequate for short stays.

Related guest reviews

8

Masako

19 Oct 2025

·

Stayed 1 night

部屋から廊下の声が丸聞こえです。周辺は駅からも近く

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8

Genevieve

22 Nov 2025

·

Stayed 4 nights

Small, Great location.

4

Morteza

3 Oct 2025

·

Stayed 2 nights

Unfortunately this was the most uncomfortable stay we had in Japan. Super tiny and old bathrooms with a really tall bathtub that made it near impossible to use them The only good thing about this hotel is the excellent location and friendly staff

6

Charles

28 Mar 2025

·

Stayed 3 nights

The air conditioning was virtually non-existent. It didn't cool the room at all. There we 3 coin operated laundry machines for a 14 floor hotel, this made trying to laundry impossible because they were always occupied. The location of this hotel was excellent. Cross the street for all the excitement of Dontonburi, but don't work up a sweat as you'll never cool off once you get back to your hotel.

6

JOHN ERIK

20 Oct 2024

·

Stayed 3 nights

Great location, okay-sized rooms. The thermostat is very minimal though - it's just a knob that you turn to either cool or warm. No temperature setting. So it's often warmer than how we would want it on a hot September day. The walls are thin, so it's easy to hear everyone in the hallway. Amenities are good. Breakfast is okay.

10

Nancy

20 Nov 2025

·

Stayed 4 nights

Nice compact room. Free amenities. Mini fridge was not working? It was never cold

6

LIFANG

24 Sept 2025

·

Stayed 3 nights

You can hear next door people still at midnight. The rooms seem don’t have a noise proof function.

8

Asif

30 Oct 2025

·

Stayed 2 nights

Clean but very small room

6

Kuniharu

16 Oct 2025

·

Stayed 2 nights

冷房が弱すぎる加湿器に水が入っておらず室内が乾燥していた

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6

Buddy

3 Nov 2025

·

Stayed 5 nights

Very small room size for 3 beds and the refrigerator did not get very cold. Staff were very friendly and helpful.

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Service

Staff are generally friendly and helpful, with efficient check-in/out and luggage assistance. However, the property is very busy, and self-service check-in can be confusing when crowds build.

Related guest reviews

8

Paul

7 Apr 2025

·

Extremely busy hotel which seems to cater to large foreign tourist groups. Check-in was somewhat challenging. There are machines to scan ones passports to check in. However, the machine wouldn't properly scan our passports. One of the staff directed me to the checkin desk, after which they directed me back to the machine to scan my passport, which again didn't work. So, they directed me back to the checkin desk and we did the procedure the "old fashioned"way. The hotel is clean, but not as clean as the other hotels we stayed at in Japan. As well, the rooms and hallways were mostly quiet, but this was the only hotel in our Japan stay where we heard loud talking in our room coming from the hallways. Breakfast is decent, but there are restaurants and cafes nearby which offer better. Dotonbori street is just a 2 minute walk from the hotel. I highly recommend a little restaurant at the far end of Dotonbori called "Gyozaoh". It's a little restaurant, but the food is excellent as is the staff.

8

Isako

25 Sept 2025

·

Stayed 2 nights

Check-in was a little chaotic, with a lot of overseas, occasional travelers

10

Dean

12 Oct 2025

·

Stayed 5 nights

New modern hotel. Friendly staff

10

Sharon

15 Oct 2024

·

Stayed 5 nights

The best part of my stay in this hotel was the great customer service. Despite of the language barrier, they will go above and beyond to help especially when I needed to send my luggage’s back to Tokyo. Shout out to manager Sato for all your help.

8

Nam

28 Jun 2025

·

Stayed 3 nights

Check in and out Kiosks

10

Godfrey

21 Dec 2025

·

Stayed 3 nights

very good location and freindly and helpful staff

8

Richard Owen

30 Oct 2025

·

Stayed 2 nights

This is a large hotel with many tour groups trying to use the facilities at the same time which was a little troublesome. The hotel is well located and the room was clean.

10

Julia

2 Jul 2025

·

Stayed 2 nights

Check in and out is efficient, good luggage storage, inside the room is quiet even though it is located in a very robust shopping area. Close proximity to subway station.

8

Chi

7 Apr 2025

·

Stayed 5 nights

I would say staff has went beyond our expectations from not satisfied to very satisfied. At first, I accidentally booked a smoking floor cos I didn’t know such floors exist and all of my family members have asthma so it was a nightmare for all of us. The smoking floor has a really bad smell to it and the smell goes in even inside of our room. First person said he couldn’t do anything about it. We took our chance, and asked a 2nd staff person in the morning and the person we spoke to, helped us changed our rooms from the smoking flr to a non smoking flr and it made a HUGE difference, no foul smell, rooms are clean, amenities are provided like shower gel, shampoo and conditioner plus there is complimentary supplies downstairs, free umbrella rental just in case you needed it, free night wears. Very convenient location just across the street from Dotombori, lots of food choices and a 7 eleven and family mart just right outside and train station was just around the corner about 3-4 minute walk. Staff are very welcoming and I appreciate it so much that they were able to make things happen with our room because we will definitely come back and recommend this place. Just beware booking smoking floors if you’re not aware.. otherwise other floors is totally fine.

10

JUNGHWA

20 Dec 2025

·

Stayed 3 nights

객실도 깨끗하고 난방도 잘 됩니다. 직원들도 너무 친절해요.

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Location

Excellent central base steps from Dotonbori, Nippombashi station, and shopping/dining, with easy access to airport transport. Despite the lively area, some rooms remain quiet.

Related guest reviews

10

Laura

28 Nov 2025

·

Stayed 2 nights

Loved the Grand Fresa! Perfect location walking 2 min from the river and food streets. I walked everywhere. Options for breakfast. Super clean. Good and very helpfull staff. Perfect

10

Justine

22 Jul 2025

·

Stayed 3 nights

The staff are friendly and helpful. The location is great: across from the Doutombori arch.

8

Su-Mee

16 Oct 2025

·

Stayed 3 nights

Great location, 2 minutes from Dotonbori. Lots of shopping and eating options and within 3 minute walk from train station.

10

Beverly

13 Sept 2025

·

Stayed 2 nights

Great location if you want to check out dotonbori. Right next to the train station.

8

Fernando

8 Mar 2025

·

Stayed 3 nights

Unbeatable location

8

Kyriaki

22 Sept 2025

·

Stayed 3 nights

**Sotetsu Grand Fresa Osaka - Namba** During our first night, we stayed on the third floor, and the view wasn't great. I requested a different room with a better view, and the next day, we were moved to the tenth floor, which had magnificent views overlooking the river. The hotel's location is unbeatable, as it's close to shops, transportation, and restaurants. However, the hotel itself is a bit outdated, and the rooms are somewhat small but clean. On a positive note, the staff were friendly and professional. Kyra

10

Paddison

10 Nov 2025

·

Stayed 6 nights

Excellent location and breakfast with the price

8

Marian

27 Nov 2025

·

Stayed 6 nights

Excellent location, close to everything. Direct bus from the airport and just 3 minutes walk to the hotel. Room is small as usual but was clean. Will recommend to others.

10

Myriam

23 Sept 2025

·

Stayed 5 nights

Very close to shopping, restaurants & subway.

10

Brian

20 Oct 2025

·

Stayed 9 nights

Near train station, and very convenient location!

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Dining

The breakfast buffet is commonly praised for variety and convenience, though many note long queues and that items can feel repetitive or average. Overall a useful option but not a must.

Related guest reviews

10

Julio

7 Nov 2025

·

Stayed 2 nights

Free amenities, good breakfast, excelent location

10

YASUYOSHI

26 Jan 2025

·

Stayed 1 night

朝食のメニュー数が少なかったが、席数が多くゆったりと食事できました。

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10

Hannah

27 Oct 2025

·

Stayed 4 nights

The rooms were clean and the breakfast buffet had a good variety of options for a reasonable price. The hotel’s location was very convenient for food and shopping nearby. Staff was very kind and helpful. Extra amenities such sleep clothes, lotions, toothbrushes etc. were available. I would definitely book a room here again.

6

??

25 Sept 2025

·

Stayed 1 night

朝食で行列出来て待たされる

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6

HAJIME

17 May 2025

·

Stayed 2 nights

朝食時に待機の列がテーブルを塞ぐような感じでレストラン内に出来ていた。そのせいでテーブル幾つかは使えず、待機時間を長くする原因にもなっていた。入り口から外に並ばせるのが普通ではないでしょうか？改善してください。1800円の価値が無かったです。

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10

BYEUNGWOOK

5 Jan 2025

·

Stayed 4 nights

첫 일본여행인데 도톤보리와 가깝고 지하철 등 고통편도 좋습니다 케리어 펼칠공간이 좀 부족하긴한데 그건 일본어느호텔이라도 마찬가지일거같습니다 한국어 직원도있고 친절하고 저는 만족합니다 팁으로 뷔페는 맛있지만 메뉴가 바뀌지않으니 중간중간 다른곳에서 드시는걸 추천드립니다

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8

Mitchell

23 Sept 2025

·

Stayed 3 nights

The hotel was in a decent location, near shops and food and subway stations. Staff was friendly and the breakfast buffet was pretty good. We liked the variety of food they offered and it tasted ok. Rooms are on the smaller side, but they were clean and the bed was comfortable.

6

haniwa

17 Aug 2025

·

Stayed 1 night

立地と費用のバランスがよい。朝食時は大混雑で、ゆったりはできなかった。周辺に食べる場所はたくさんある。

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8

Raul

3 Mar 2025

·

Stayed 3 nights

Everything was great but the breakfast needs improving.

10

changsuk

29 Dec 2025

·

Stayed 1 night

위치가 도톤보리 가까워서 좋고 특히나 조식부페가 종류가 많고 맛있어서 좋았습니다

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $78	9 $64	10 $69	11 $79	12 $78	13 $85	14 $191
15 $57	16 $66	17 $77	18 $86	19 $88	20 $141	21 $204
22 $105	23 $59	24 $64	25 $72	26 $75	27 $74	28 $154
29 $60	30 $57

Su	Mo	Tu	We	Th	Fr	Sa
		1 $59	2 $60	3 $58	4 $61	5 $111
6 $58	7 $57	8 $59	9 $57	10 $57	11 $57	12 $114
13 $53	14 $50	15 $58	16 $59	17 $58	18 $59	19 $109
20 $50	21 $53	22 $59	23 $59	24 $60	25 $69	26 $113
27 $57	28 $67	29 $74	30 $103	31 $122

Sotetsu Grand Fresa Osaka-Namba

Prices for Sotetsu Grand Fresa Osaka-Namba

Monthly average prices

About this property

Location

Room options

Run of the House For 2 People (Room Selected At Check-In)

Renewal Double Room For 2 Person

Renewal Economy Double Room For 2 People

Superior Twin For 1 Person

Renewal Double Room For 1 Person

Renewal Superior Twin Room For 2 People

Renewal Triple Room For 3 People

Superior Twin For 2 Person

Economy Twin For 1 Person

Triple Room For 3 Person

Renewal Superior Twin Room For 1 Person

Standard Double For 2 Person

Renewal Twin Room For 2 People

Renewal Twin Room For 1 Person

Economy Double For 2 Person

Economy Twin For 2 Person

Standard Single For 1 Person

Standard Double For 1 Person

Renewal Standard Single Room For 1 Person

Run of the House For 1 Person (Room Selected At Check-In)

Guest reviews of Sotetsu Grand Fresa Osaka-Namba

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sotetsu Grand Fresa Osaka-Namba

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