Is parking available at the property?

Self parking is available on-site for a fee of AUD 25 per night, which includes in/out privileges. Limited parking spaces are offered, and a reservation is recommended.

What type of breakfast is offered and what are the serving hours?

A continental breakfast is available daily from 7:00 AM to 1:00 PM for a fee of approximately AUD 25 for adults and AUD 10 for children.

Does the property allow pets?

Pets are allowed in specific rooms, with a maximum of 2 pets, including dogs and cats weighing less than 66 lbs each. A pet deposit of AUD 300 per stay and a fee of AUD 45 per pet per night apply. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 10:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a fee of AUD 120 per vehicle (one way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests should inquire directly for specific room accessibility options.

Where is the property located in relation to key landmarks?

The property is located in Mont Albert, Melbourne, within a 15-minute drive of Melbourne Cricket Ground and Collins Street. It is approximately 8 miles from Rod Laver Arena and 8.2 miles from Melbourne Central. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are welcome at the property. One child aged 2 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of AUD 55 per day. Guests should request this service in advance to ensure availability.

Quest Mont Albert Aparthotel Melbourne

Average nightly price at Quest Mont Albert by month, last 12 months (USD)
Month	Average price
January	$115
February	$115
March	$124
April	$112
May	$112
June	$118
July	$114
August	$112
September	$102
October	$110
November	$113
December	$108

What guests think

At Quest Mont Albert, travellers frequently praise the friendly, helpful staff and the spacious apartment-style rooms with kitchens, while also noting convenient on site parking and easy tram access for getting around the eastern suburbs.

Many guests describe the apartments as very clean, though recurring comments mention unpleasant odours, occasional dirty or smelly rooms, and common areas that can be less clean. Decor often feels dated with upgrades underway, and some guests report noise from trams or plumbing and weak shower pressure. Overall, you can expect functional comfort without many frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is often praised. The property is pet friendly, and some renovation or upgrade work has occurred with one stay noting disruption was well managed.

Related guest reviews

10

Sharyn

May 12, 2024

·

Stayed 1 night

Very courteous and helpful staff. Rooms spacious and clean good facilities. The hotel needs an upgrade but meantime is very comfortable

10

Tracey

May 20, 2024

·

Stayed 2 nights

Rooms are looking old however clean. Rooms are being upgraded

2

David

Feb 9, 2024

·

Stayed 3 nights

I had problems from pre-check in. I was reallocated to a sister property in another suburb due to electrical faults in the room I had been allocated (but not informed about this). On arrival they could not find me on their system and when they did they allocated me to another room that had a faulty ceiling light in the bedroom (it kept flickering even though the switch was off - which I discovered on going top bed). I reported this and was moved to another room that was in sub standard condition (smelled) and the bedroom was not set up properly (including no beside lamps). My experience was so bad I decided to ask for a refund (including for the night I stayed due to the incovenience I experienced). Only a partial refund was provided. I would not recommend this accommodation for anyone.

8

Liesl

Mar 23, 2023

·

Stayed 2 nights

Two bedroom apartment is great for families. Onsite car park is very handy. Reception has grab n go kits and also snack and vending machine. Shame there was no TV in the main bedroom.

8

Kerry-anne

May 20, 2025

·

Stayed 9 nights

Staff friendly and helpful. Convenient to have parking within the hotel complex - public transport at front door also. Extra star would have been given if LF/GF options available with breakfast. Some disruption due to renovations in building during stay, but well managed.

10

Sheree

Aug 6, 2023

·

Stayed 1 night

Well maintained property with generous sized rooms n a very convenient location.

6

Rachael

Jan 7, 2025

·

We had a pet room. It was not very clean, persistant odour. The hygiene was not good, stains on tiles in bathroom from previous tenants. Carpet was very old and dirty on foot. Poor water pressure from shower. Faculty TV. If only proper investment to maintain the property matched what is charged. Not fully sound proofed, we had pipes next to our room, with running water noise. We could hear everything in the hallway. Location was great. Good to bring dogs along. Spacious room. Close to transport. Easy parking. Service did their best.

10

Jenny

Jun 22, 2025

·

Stayed 1 night

Clean tidy quiet parking perfect

10

Kacey

Jan 1, 2024

·

Stayed 6 nights

From the day of check in until the day we checked out, we were provided with a clean room and excellent customer service. The air-conditioning was really great on the very hot days. We had our pup with us so were provided with a dog-friendly room.

10

Robert

Jan 20, 2024

·

Stayed 4 nights

The property is very nice and in a central location, plus being pet friendly allowed us to bring our kitten along. Only thing to say is that the bathrooms are in urgent need of a renovation

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Cleanliness

Many guests report very clean rooms and fresh linens, but recurring complaints include unpleasant odours, occasionally dirty or smelly rooms, and common areas that can be less clean.

Related guest reviews

8

David

Dec 11, 2024

·

Stayed 3 nights

Apartment wa comfortable, clean and well-equipped. Common areas / lift were less clean. Good cafes within easy walking distance, but no nearby evening dining.

10

Kim

Jan 6, 2024

·

Stayed 6 nights

Very impressed with reception service, facilities and cleanliness. Happy with discounted price through Hotels.com too.

8

Sanjay

Oct 11, 2024

·

Stayed 2 nights

Good spacious rooms and clean bathrooms Great service from hotel staff There was a strong tobacco smell in the rooms The staff did their best to work around limitations

10

Kellie

Apr 12, 2024

·

Stayed 4 nights

The room was large, comfortable in climate, and very clean! The cooking facilities were clean and easy to use. The bed had fresh linen, good quality pillows and super comfortable mattress. The staff had all been so lovely to my wife and I, leaving us a handwritten welcome notes each day, welcome chocolates. I really recommend this property

6

Rachael

Jan 7, 2025

·

We had a pet room. It was not very clean, persistant odour. The hygiene was not good, stains on tiles in bathroom from previous tenants. Carpet was very old and dirty on foot. Poor water pressure from shower. Faculty TV. If only proper investment to maintain the property matched what is charged. Not fully sound proofed, we had pipes next to our room, with running water noise. We could hear everything in the hallway. Location was great. Good to bring dogs along. Spacious room. Close to transport. Easy parking. Service did their best.

6

Jo

Apr 25, 2024

·

Stayed 1 night

Staff were lovely and helpful, and the rooms are well appointed however rooms were very noisy with quite a few hairs on bathroom sink and a few on top of the bed (as if the person making up the room had just had a haircut!). Overall stay was ok but hearing a lot of wardrobe doors in other rooms opening and closing through the night and people showering was not ideal.

10

Johanna C

Jan 15, 2024

·

Stayed 1 night

Very clean , customer service by calling me if everything was ok. Impressed with the service💖

10

Kacey

Jan 1, 2024

·

Stayed 6 nights

From the day of check in until the day we checked out, we were provided with a clean room and excellent customer service. The air-conditioning was really great on the very hot days. We had our pup with us so were provided with a dog-friendly room.

6

Derek

Feb 18, 2023

·

Stayed 4 nights

Room I was in was quiet - this was good. Bed was reasonably comfortable, with good pillows. Bathroom had a terrible stench for the first day or 2 - smelled like sewerage - I found that the waste for the washing machine was dry - filling this with water seemed to remove the smell. The shower has the worst water pressure - made a terrible start to each day.

6

Michelle

Nov 14, 2025

·

Stayed 2 nights

Initial room was dirty and smelt really bad, once the air freshener which made the room unbearable cleared, the room smelled like cat wee. Was moved to another room on request, which still smelled but nowhere near as bad.

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AI-generated summary based on recent guest reviews

Rooms

Apartments are spacious and comfortable with kitchens and work areas, but decor can feel dated with upgrades underway. Some guests experienced noise from trams or plumbing and weak shower pressure, plus minor layout or amenity gaps.

Related guest reviews

10

Sharyn

May 12, 2024

·

Stayed 1 night

Very courteous and helpful staff. Rooms spacious and clean good facilities. The hotel needs an upgrade but meantime is very comfortable

8

Martin

Feb 17, 2025

·

Stayed 3 nights

We were on the ground floor, and it was noisy because the room was adjacent to the roadway and the trams. Someone left the doors to the outdoor area open before we arrived, and it had rained and wet the carpet in the room in front of the doors. Not ideal.

10

Verne

Jan 29, 2023

·

Stayed 1 night

Nice place, very spacious unit, great for family.

10

Tracey

May 20, 2024

·

Stayed 2 nights

Rooms are looking old however clean. Rooms are being upgraded

6

Jennifer

Nov 6, 2024

·

Stayed 2 nights

Apartment was large, comfortable and clean although dated. Lobby area and staff felt a little disorganized

10

Ran

Sep 22, 2024

·

Stayed 3 nights

The room is big with cooking facility, has daily room service which is better than most apartments. The hotel staff is friendly and helpful, it was easy to arrange late check in since our flight was delayed

8

Sean

Dec 3, 2023

·

Stayed 2 nights

Very spacious apartment style with all you need for your stay. Comfortable bed. No complaints

6

Jo

Apr 25, 2024

·

Stayed 1 night

Staff were lovely and helpful, and the rooms are well appointed however rooms were very noisy with quite a few hairs on bathroom sink and a few on top of the bed (as if the person making up the room had just had a haircut!). Overall stay was ok but hearing a lot of wardrobe doors in other rooms opening and closing through the night and people showering was not ideal.

6

Derek

Feb 18, 2023

·

Stayed 4 nights

Room I was in was quiet - this was good. Bed was reasonably comfortable, with good pillows. Bathroom had a terrible stench for the first day or 2 - smelled like sewerage - I found that the waste for the washing machine was dry - filling this with water seemed to remove the smell. The shower has the worst water pressure - made a terrible start to each day.

10

John good

Sep 11, 2023

·

Stayed 1 night

Plenty of room in the apartment with full kitchen and study area. Smart TV. Staff were extremely friendly and supportive.

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AI-generated summary based on recent guest reviews

Service

Reviews repeatedly highlight friendly, helpful, professional staff, smooth late check-in, and thoughtful touches. A few guests reported disorganisation or poor handling during room issues or reallocation.

Related guest reviews

10

Matthew

Aug 15, 2025

·

I thoroughly enjoyed my stay at Quest Mont Albert, I had been meaning to try this one for a while and it definitely didn't dissapoint. The staff here are really nice and looked after me so well. Room was fantastic, strongly recommend staying with these guys.

10

James

Aug 6, 2024

·

Stayed 3 nights

Great place to stay in Melbourne. Have stayed here several times. Great service and they are so helpful. Love the personal touches. Always a lovely note. The apartment has everything you need to make for a comfortable stay. My preferred place to stay when I am in Melbourne.

8

Jo

Aug 17, 2024

·

Stayed 2 nights

The reception was excellent. The staff couldn't have been more helpful and welcoming. Thank you

10

Ran

Sep 22, 2024

·

Stayed 3 nights

The room is big with cooking facility, has daily room service which is better than most apartments. The hotel staff is friendly and helpful, it was easy to arrange late check in since our flight was delayed

2

David

Feb 9, 2024

·

Stayed 3 nights

I had problems from pre-check in. I was reallocated to a sister property in another suburb due to electrical faults in the room I had been allocated (but not informed about this). On arrival they could not find me on their system and when they did they allocated me to another room that had a faulty ceiling light in the bedroom (it kept flickering even though the switch was off - which I discovered on going top bed). I reported this and was moved to another room that was in sub standard condition (smelled) and the bedroom was not set up properly (including no beside lamps). My experience was so bad I decided to ask for a refund (including for the night I stayed due to the incovenience I experienced). Only a partial refund was provided. I would not recommend this accommodation for anyone.

10

Derek

Jul 8, 2024

·

Stayed 5 nights

Very pleasant, friendly and helpful staff. Great location for public transport and nearby shops and restaurants

8

Kerry-anne

May 20, 2025

·

Stayed 9 nights

Staff friendly and helpful. Convenient to have parking within the hotel complex - public transport at front door also. Extra star would have been given if LF/GF options available with breakfast. Some disruption due to renovations in building during stay, but well managed.

10

Avril

Sep 22, 2024

·

Stayed 3 nights

Very comfortable apartment. Friendly efficient staff

10

kate

Nov 12, 2023

·

Stayed 2 nights

Very happy with our stay. Extremely friendly, kind and helpful staff who went above and beyond to be accommodating. Rooms are a litte dated but very, very spacious and clean! Great location for where we needed to be for a conference and there is an excellent cafe just a few doors down called Mister and miss for coffee and breakfast. Would definitely stay again! Thanks again to the staff for excellent customer service. Very affordable price too.

10

stacey

Apr 29, 2025

·

Stayed 1 night

Amazing service and host even though I had to ring a few times they were patient and informative

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Location

Convenient for public transport with tram stops nearby and close to shops and cafes; some guests also described the setting as quiet.

Related guest reviews

8

Kevin

Jul 30, 2023

·

Stayed 1 night

Excellent location near various shops. Rooms bright and very clean. Show in bath a dangerous hangover from the 1970's but easily manoeuvered if you take your time. Separate bedrooms and bathroom. Spacious lounge/kitchenette area. Patio was a bonus!

10

Zulfiya

Mar 25, 2024

·

Stayed 3 nights

We loved our stay at Quest! Loved the apartment, the new-ish building, late night check in was a breeze, very friendly customer service. We had a patio (ground floor) and all necessities. The only obvious disadvantage is distance to the downtown of Melbourne and airport. The hotel is steps from the tram stations, so that’s easy, but ride to CBD takes close to 50 mins. Despite of the distance, we loved the property so much, we would stay again!

10

Derek

Jul 8, 2024

·

Stayed 5 nights

Very pleasant, friendly and helpful staff. Great location for public transport and nearby shops and restaurants

10

JIECHUN

Oct 3, 2024

·

Stayed 3 nights

It’s a good location and rooms are nice.

8

Kerry-anne

May 20, 2025

·

Stayed 9 nights

Staff friendly and helpful. Convenient to have parking within the hotel complex - public transport at front door also. Extra star would have been given if LF/GF options available with breakfast. Some disruption due to renovations in building during stay, but well managed.

10

Sheree

Aug 6, 2023

·

Stayed 1 night

Well maintained property with generous sized rooms n a very convenient location.

10

kate

Nov 12, 2023

·

Stayed 2 nights

Very happy with our stay. Extremely friendly, kind and helpful staff who went above and beyond to be accommodating. Rooms are a litte dated but very, very spacious and clean! Great location for where we needed to be for a conference and there is an excellent cafe just a few doors down called Mister and miss for coffee and breakfast. Would definitely stay again! Thanks again to the staff for excellent customer service. Very affordable price too.

10

Peter

Jul 26, 2024

·

Stayed 5 nights

Quest is easy quiet location with clean rooms and friendly staff

8

Richard

Jul 18, 2024

·

Stayed 1 night

Met our requirements for proximity

10

Pey Ling

Dec 17, 2022

·

Stayed 19,343 nights

Very clean, convenient location and yet quiet.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

8

David

Dec 11, 2024

·

Stayed 3 nights

Apartment wa comfortable, clean and well-equipped. Common areas / lift were less clean. Good cafes within easy walking distance, but no nearby evening dining.

10

Derek

Jul 8, 2024

·

Stayed 5 nights

Very pleasant, friendly and helpful staff. Great location for public transport and nearby shops and restaurants

8

Liesl

Mar 23, 2023

·

Stayed 2 nights

Two bedroom apartment is great for families. Onsite car park is very handy. Reception has grab n go kits and also snack and vending machine. Shame there was no TV in the main bedroom.

8

Kerry-anne

May 20, 2025

·

Stayed 9 nights

Staff friendly and helpful. Convenient to have parking within the hotel complex - public transport at front door also. Extra star would have been given if LF/GF options available with breakfast. Some disruption due to renovations in building during stay, but well managed.

10

kate

Nov 12, 2023

·

Stayed 2 nights

Very happy with our stay. Extremely friendly, kind and helpful staff who went above and beyond to be accommodating. Rooms are a litte dated but very, very spacious and clean! Great location for where we needed to be for a conference and there is an excellent cafe just a few doors down called Mister and miss for coffee and breakfast. Would definitely stay again! Thanks again to the staff for excellent customer service. Very affordable price too.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $115	3 $114
4 $103	5 $110	6 $113	7 $113	8 $114	9 $121	10 $119
11 $94	12 $91	13 $124	14 $114	15 $114	16 $95	17 $98
18 $94	19 $158	20 $114	21 $137	22 $124	23 $107	24 $107
25 $105	26 $104	27 $124	28 $124	29 $124	30 $109	31 $97

Quest Mont Albert

Prices for Quest Mont Albert

Monthly average prices

About this property

Location

Room options

Accessible One Bedroom Apartment

Two Bedroom Apartment

Accessible Two Bedroom Apartment

Executive Studio

Executive Two Bedroom Apartment

Deluxe Apartment, 1 Queen Bed

One Bedroom Apartment

Guest reviews of Quest Mont Albert

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quest Mont Albert

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $124	25	26
27 $132	28 $125	29 $137	30 $124