Palais-Hotel Erzherzog Johann

Excellent location for the Schloßberg and main square but still fairly quiet. Breakfast was self service - perfectly fine but not spectacular. No restaurant for evening meal but there were several Austrian and Italian restaurants nearby. The internal atrium was very attractive and the room was lovely high ceilings. Not much furniture in the room though - could have made more of a feature. Seemed a bit sparse. Need to fix the broken (flashing) lights in the hallway but other than that a nice hotel in a good location.

Parking for this hotel is underground, beneath a shopping center. You have to park, take an elevator up to the department store, walk through the department store and then onto the street. The hotel is located next to the department store. Very inconvenient if you have luggage. While we had the largest suite at the hotel, it was still not luxurious and I would rate it as a moderate hotel. Breakfast was good, and the staff was courteous, friendly & helpful.

Sehr schönes Hotel, sauber, nettes Personal.Die Anreise ist kompliziert, da das Hotel in der Fussgängerzone liegt und der direkte Zugang zum Parkhaus nur während der Öffnungszeiten des Kaufhauses möglich ist. Hotel ist telefonisch praktisch nicht zu erreichen. Im Zimmer nur sehr karge Ausstattung/ Dekoration.Frühstück hervorrsgend.

Stylish historic hotel well located in the central of Graz with easy access to the main sights. The room was spacious and quiet and we enjoyed having a cocktail in the bar.

Super Lage, schöne Zimmer! Sehr gutes Frühstück - leider war es uns aber ohne Reservierung nicht möglich einen Drink in der Hotelbar zu bekommen … die halbe Bar war leer und erst ab 21 waren Reservierungen… wir versuchten es um 19:30…. Null Punkte! Das war/ist echt schade - beim Checkin wird man darauf nicht hingewiesen… aber es hängen Infos beim Eingang zur Bar 0 von 10 Punkten

Very hard to get to by car. There are no TV channels in any language other then German. Breakfast not included, expensive, yet with cheap offerings. Parking is in the area shopping mall, and you have to drive around several blocks to get there. And once I paid parking in hotel, the ticket to get out of garage did not work. I called hotel and was told I need to go parking office, while unable to even tell me office location. Once I objected, they called the garage and sent an attendant to help me out. Altogether, it took almost 0.5 hr. Just to get out. Thank God I did not have to catch a plane. This is a set-up where a availability of valet staff is a must, so a guest does not have to suffer through that. Altogether, not getting a good value for your dollar.

There is misinformation about air conditioner in the hotel. On site it says that rooms have AC. But when we arrive to hotel and asked that it's little bit hot in room, we got answer that they are not switch on AC in winter. My visit was on Apr 25-27, temperatures were around 25 degrees. In the desk we were suggested to open windows. It helped a little with hot, but became noisy even at nights

We had a wonderful stay! The Wintergarten is beautiful and the breakfast is delicious. Highly recommend.

Very clean and tidy. Stunning rooms. Spacious. Checkout the cocktail bar !!

Beautiful hotel in a central position with very friendly staff. Unfortunately heating was set very high and there was no way to turn down the temp in the room. Had to leave windows fully open to let cool air in. Internet was heavily censored and many sites not available. TV did not have any English channels. German only. Ultimately even though staff were lovely, the extreme heat made it impossible to get a good night’s sleep, and that is the most important thing in a hotel.

Sehr gute Lage zum Zentrum, großes Zimmer mit knarrenden Böden aber schöner Altbau.

Great Location, Clean room, Breakfast buffet was worthwhile. Would stay again.

Bem localizado, excelente café da manhã mas quartos com mobilia inadequada e sujos. Ar condicionado individual mas que apenas pode ser ligado/ usado nos meses de verão independentemente de o dia ser muito quente já na primavera o o sol da tarde transformar o quarto em forno. Nenhuma prateleira no armario sujo. A Tv com imagem a partir de streamimg travava o tempo todo por conta de internet insuficiente. Janelas deterioradas.

Was a nice enough hotel but feel the room is badly in need of some modernisation. Hairdryer was temperamental and was disappointing that there were no English speaking channels on the television. The bathroom was a bit smelly also. Staff were friendly and helpful however.

Geschichtsträchtiges Hotel in zentraler Lage mit tollem Ambiente! Der Minuspunkt ist, dass zumindest die beiden Zimmer, die ich sehen konnte, nicht jenen auf den Bildern der Website glichen. Unser Zimmer war düster (gegenüberliegende Fassade war keine 3-4 m entfernt, Zimmer im 1. Stock). Die Sanitäreinrichtungen (die allesamt sehr sauber waren) befanden sich gefühlt auf dem Stand des letzten Jahrhunderts. Aber ok - wir waren de facto eh nur zum Schlafen im Hotel. Grauslich waren die Fensterbretter, die voll mit Vogeldreck waren, sodass man beim Öffnen der Fenster zum Lüften Angst haben muss, eine Ornithose zu akquirieren… Das müsste aus hygienischen Gründen DRINGEND behoben und regelmäßig gesäubert werden! Am Ärgerlichsten empfand ich jedoch, dass bei einer Frühstückszeit bis 10 Uhr, um 9:40 Uhr (wir wollten uns im Urlaub ausschlafen) kein Tisch mehr vorbereitet war (O-Ton der Kellnerin: Frühstück ist nur bis 10! im Sinne von: jetzt gibt’s eigentlich nichts mehr), auch dann für uns nicht aufgedeckt wurde (mussten Besteck etc. selber auf den Tisch holen, der nicht von den Bröseln des Vorgängers gesäubert worden war). Es gab keine Teller mehr, keine Wassergläser, keine Milch im Kaffeevollautomaten. Wurde alles erst auf Aufforderung gebracht… Das Frühstück selber war dann üppig und gut und das Ambiente im überdachten Innenhof des Hotels unschlagbar! Insgesamt war der Aufenthalt ok, aber Gesamteindruck doch getrübt. Hätte gerne ein Zimmer wie auf Fotos der Website gehabt…

Excellent location and hotel on the old European style Room was very spacious and clean. Front desk staff helpful, would recommend.

Lage ist perfekt. Frühstück ist sehr gut. Personal ist unfreundlich. Zimmer sind weitestgehend sauber aber staubig.

Leider wurden wir nicht darauf aufmerksam gemacht, dass bedingt durch das Aufsteirern der Weg zum Hotel gesperrt war, obwohl wir im Vorfeld nach einem Parkplatz gefragt hatten. Wir irrten ca 20 min mit dem Auto herum. Angekommen, bekamen wir ein Zimmer mit einem historischen 1,5 m Bett, wohl kein Standardmaß! Das Zimmer war total „abgewohnt“. Riesig zwar, aber mit schimmeligem Badfenster und die Abluft ging auch nicht. Dementsprechend hat es gerochen! Am nächsten Tag hatten wir zwar ein Standardbett, nur die Matratze war durchgelegen und das Zimmer ging zu einer Gasse raus. Dort befand sich der Mitarbeitereingang zum K&O Kaufhaus. Deren Tür verursachte in der Früh und am Abend einen sehr großen Lärm. Der Zimmerservice achtete nicht auf eine Ersatztoilettenrolle… Lauter Kleinigkeiten, die sich aufsummierten. Auch dieses Zimmer war sehr abgewohnt, hat zum Glück aber nicht gestunken. Positiv ist eigentlich nur die zentrale Lage, die Atmosphäre im Wintergarten und das Frühstück war für 4 Sterne akzeptabel. Die Sauna war auch in Ordnung….. Fazit: die besten Zeiten hat das Hotel eindeutig hinter sich

Very clean and tidy. Stunning rooms. Spacious. Checkout the cocktail bar !!

Our room was missed for cleaning, the cleaner lied and said we had a sign on the door, then the cleaner told us they had other more important rooms to clean. We were refused towles and toilet paper. We asked the front desk about getting the room cleaned and they said no the cleaner had left. The staff were rude to us and unfriendly. The room was hot. The air conditioner leaked. The fridge didnt work.

Location was perfect and the old vibe of the hotel was fabulous! The central atrium was stunning and the rooms were very spacious! Highly recommend!

Recommended with a little catch... Old style and old hotel. That means, some of the rooms have wood parquet - that you can here it when walking... You have to love this kind of style which has a charm that new modern hotels don't have. Got room 117 - faces the alley - very quiet. (there are no cars allowed to drive here but only cabs/light rail and groceries). Did not have breakfast. Location is 11 of 10 !!! Big room. Separate toilet. Graz was more than I expected - book this room and find out... Tip 1: go to the Schlossberg and enter the "Graz Museum Schlossberg" - new facility with nice demos and the best view of the city. Tip 2: uber doesn't always work. use the standard taxi instead, more or less the same price. > The little catch :didn't like the blackout curtains - they don't block the light, so if you are sensitive - on summer the sunrise is 5:00 and you might wake up...

Prima hotel, prima ligging, prima ontbijt, prima ontvangst, geweldige uitstraling. Badkamer heeft een groot bad, maar hierin douchen vergt wat acrobatiek. Bedden mogen wat minder zacht zijn.

Stylish historic hotel well located in the central of Graz with easy access to the main sights. The room was spacious and quiet and we enjoyed having a cocktail in the bar.

Große, helle Zimmer. Die Lage im Stadtzentrum ist perfekt für einen Städtetrip.

Helt innfor. Eneste var gulvet som knirket noe grusomt på rommet 👍

A beautiful hotel in the historic district. Easy walk to shops, restaurants and the opera. The room was comfortable and very spacious. A great stay.

Excellent location and hotel on the old European style Room was very spacious and clean. Front desk staff helpful, would recommend.

Very nice hotel. Right off the square. The room was very big and open compared to some places ive stayed.

The location is perfect, just a minute walk from the Hauptplatz - Main Square - with tram and bus connections. Many excellent restaurants and bars in and around the Old City The hotel is excellent - my superior room was spacious and very comfortable. Quiet and good amenities. Staff are friendly and very helpful. A perfect hotel for a beautiful city.

Room was large and clean. Staff was friendly and helpful. Location was perfect for exploring and convenient for transportation.

Absolutely fantastic location with great staff.

Terrific 500 year old building and great hotel. Staff are excellent and the breakfast is as well. Lovely halls and high doors. A special olace

A pleasant old style hotel in the perfect location. Bit of a mix up when checking in - did not show a reservation - but the staff dealt with it in a pleasant friendly manner. Also, Graz is a very nice town with lots of things to do and great food

Excellent rooms and location. Staff ranked the Christmas markets for us.

Zentraler Ausgangspunkt für das Kennenlernen der Stadt Graz. Hervorragendes Frühstücksbuffet. Sehr hilfreiches Personal beim Check-In, während des Frühstücks und beim Check-Out

Fint historiskt hotell. Stora rum. Ligger väldigt centralt. Väldigt dyr frukost så valde bort den. Personalen var inte så trevlig tyvärr.

Our room was missed for cleaning, the cleaner lied and said we had a sign on the door, then the cleaner told us they had other more important rooms to clean. We were refused towles and toilet paper. We asked the front desk about getting the room cleaned and they said no the cleaner had left. The staff were rude to us and unfriendly. The room was hot. The air conditioner leaked. The fridge didnt work.

Staff was very helpful with restaurant recommendations and getting around the city

The location is perfect, just a minute walk from the Hauptplatz - Main Square - with tram and bus connections. Many excellent restaurants and bars in and around the Old City The hotel is excellent - my superior room was spacious and very comfortable. Quiet and good amenities. Staff are friendly and very helpful. A perfect hotel for a beautiful city.

Tolles Hotel mitten in Graz

Location was perfect and the old vibe of the hotel was fabulous! The central atrium was stunning and the rooms were very spacious! Highly recommend!

Sehr schönes Hotel, sauber, nettes Personal.Die Anreise ist kompliziert, da das Hotel in der Fussgängerzone liegt und der direkte Zugang zum Parkhaus nur während der Öffnungszeiten des Kaufhauses möglich ist. Hotel ist telefonisch praktisch nicht zu erreichen. Im Zimmer nur sehr karge Ausstattung/ Dekoration.Frühstück hervorrsgend.

Right in the center of everything. Elegant, old-world style.

Große, helle Zimmer. Die Lage im Stadtzentrum ist perfekt für einen Städtetrip.

Excellent rooms and location. Staff ranked the Christmas markets for us.

Best location in the city ... right on the main square in the pedestrian shopping area. Lovely room with large bathroom and a view of the landmark clock tower. Fairly priced.

The hotel is located in the center of old Graz so we had some problems finding the hotel. Parking is about 2 blocks away. Hotel is wonderful and you can walk to attractions.

Perfect location for all the attractions. Very nice and easy to navigate from here.

The location is perfect, just a minute walk from the Hauptplatz - Main Square - with tram and bus connections. Many excellent restaurants and bars in and around the Old City The hotel is excellent - my superior room was spacious and very comfortable. Quiet and good amenities. Staff are friendly and very helpful. A perfect hotel for a beautiful city.

Very comfortable beds in classically furnished rooms which provide all you require. The planted atrium is beautiful. Fantastic breakfast selection and great hospitality. Coffee could be better.

Great location, excellent breakfast

Excellent location for the Schloßberg and main square but still fairly quiet. Breakfast was self service - perfectly fine but not spectacular. No restaurant for evening meal but there were several Austrian and Italian restaurants nearby. The internal atrium was very attractive and the room was lovely high ceilings. Not much furniture in the room though - could have made more of a feature. Seemed a bit sparse. Need to fix the broken (flashing) lights in the hallway but other than that a nice hotel in a good location.

Great Location, Clean room, Breakfast buffet was worthwhile. Would stay again.

Wow, what a fabulous hotel! We loved our stay and this hotel is right in the heart of Graz. It was easy to get around on foot or by tram. There was a highly rated restaurant literally across the street. Our room was spacious and the bathroom was roomy and bright. The breakfast buffet was one of the best I've ever had in Europe - fresh berries, smoked fish, assorted juices and even champagne. The inside of the hotel was magnificent with an interior courtyard full of plants.

It was lovley old building Didnt like to book a seat in the bar no restaurant in the hotel tv channels were bad and then gone

I stayed three nights. My single room was fine. It was very hot without heat on so had to open window now and then. Breakfast is expensive (21€) and not great. Stale pastries. Overpriced. Location is the best thing about it. My bathtub drain did not work. The soap is positioned for a shower so you’re outta luck if you prefer a bath. One bath towel.

Terrific 500 year old building and great hotel. Staff are excellent and the breakfast is as well. Lovely halls and high doors. A special olace

We had a wonderful stay! The Wintergarten is beautiful and the breakfast is delicious. Highly recommend.

Very clean and tidy. Stunning rooms. Spacious. Checkout the cocktail bar !!