Name: Oaks Hervey Bay Resort and Spa
Address: 569-571 Charlton Esplanade, Urangan, Hervey Bay, Queensland, Australia, Hervey Bay, Queensland, Australia
Rating: 8.68

Guest reviews

8.7

Fabulous

Based on 2,650 verified reviews

Who stays here?

Business

4%

Couple

56%

Family

33%

Group

2%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Guests praise spacious apartments, great views, a walkable pier-side location at Oaks Hervey Bay Resort and Spa, but frequent pool closures disrupt access and disappoint swimmers, and several reviews report patchy Wi-Fi and some dated features.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Lynn

7 Mar 2026

·

Stayed 2 nights

Probably the best hotel in town. Location great ! Views great from my room and a good gym and pools

8

Andrew

28 Feb 2026

·

Stayed 2 nights

We found the room was lovely and big, however it needs some TLC. The net curtains were ripped at the bottom and the balcony was growing weeds and moss. The outdoor furniture was very tarnished/rusty. The room could do with a deep clean and there were stains on the dining chairs. We did have a slight problem with tiny ants too. However it had everything we needed for a 3 night stay.

2

Penny

17 Jan 2026

·

Stayed 2 nights

I was a bit disappointed. I stayed for three days and no one came to clean. When I asked the front desk, they told me there was an extra charge, which surprised me. Their rooms are already expensive; why wasn't room cleaning included? Many other hotels are cheaper and have housekeeping every day. So next time, I'll choose a different hotel.

10

Steven

14 Jan 2026

·

Stayed 1 night

Great location. Good walks along coastline, 2min walk to good quality restaurants which cater from breakfast to supper. OR use the kitchenette within the room if on a budget. Warm swimming pools.

8

Angela

21 Dec 2025

·

Stayed 2 nights

The rooms need USB power points

569-571 Charlton Esplanade, Urangan, Hervey Bay, Queensland, Australia

Location

Oaks Hervey Bay Resort and Spa is centrally located in Hervey Bay, a 4-minute walk from Urangan Pier and 13 minutes by foot from Reefworld Aquarium. This beach aparthotel is 0.8 mi (1.4 km) from Hervey Bay Botanic Garden and 1.1 mi (1.8 km) from Great Sandy Straits Marina.

Shelly Beach(0.2 Miles)

Urangan Pier(0.2 Miles)

Esplanade(0.3 Miles)

Reefworld Aquarium(0.7 Miles)

Hervey Bay Botanic Garden(0.8 Miles)

Urangan Central Shopping Centre(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 21:00

Before 10:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, but it is limited.

No pets are allowed at this property, including service animals.

Check-in is from 2:00 PM to 9:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The property is centrally located in Hervey Bay, just a 4-minute walk from Urangan Pier and 13 minutes by foot from Reefworld Aquarium. It is also 0.8 mi from Hervey Bay Botanic Garden and 1.1 mi from Great Sandy Straits Marina.

Yes, there are two outdoor swimming pools available, with access from 7:00 AM to 9:00 PM.

Children are welcome, and up to 2 children aged 12 years and younger can stay for free when using existing bedding in the parent's or guardian's room.

Cribs (infant beds) are available for AUD 10 per night, and rollaway beds are available for AUD 65 per night. Advance request is recommended.

Oaks Hervey Bay Resort and Spa

Amenities

Property description

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