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Location
Located near a boardwalk/promenade, Hacienda Uxmal Plantation & Museum is in Uxmal, a neighborhood in Santa Elena. Uxmal Archaeological Site and Pyramid of the Magician are local landmarks, and the area's natural beauty can be seen at Grutas de Loltún and Calcehtok Caves. Take an opportunity to explore the area for outdoor excitement like cave exploring.
4
Room details
Sleeps 4
452 ft²
7
Room details
Sleeps 2
592 ft²
4
Room details
Sleeps 4
452 ft²
4
Room details
Sleeps 4
592 ft²
5
Room details
Sleeps 4
592 ft²
4
Room details
Sleeps 4
452 ft²
7
Room details
Sleeps 2
915 ft²
3
Room details
Sleeps 8
904 ft²
4
Room details
Sleeps 4
365 ft²
5
Room details
Sleeps 3
646 ft²
6
Room details
Sleeps 4
592 ft²
6
Room details
Sleeps 2
1055 ft²
Based on 479 verified reviews
Business
0%
Couple
51%
Family
30%
Group
13%
Solo
3%
AI-generated summary based on recent guest reviews
Hacienda Uxmal Plantation & Museum is praised for its historic hacienda charm, beautiful gardens and pool, and an excellent location steps from the Uxmal ruins, while reviews commonly note friendly staff and comfortable, spacious rooms.
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What guests think
Hacienda Uxmal Plantation & Museum is praised for its historic hacienda charm, beautiful gardens and pool, and an excellent location steps from the Uxmal ruins, while reviews commonly note friendly staff and comfortable, spacious rooms.
However, on-site dining is limited to breakfast and nearby options are frequently described as overpriced or of mixed quality. Wi‑Fi is unreliable or absent in rooms for several guests, and TVs or some fixtures feel dated. Cleanliness is generally strong, though several remarks mention aging plumbing and minor maintenance issues. Overall, it suits travelers seeking heritage ambience and easy access to the ruins over modern amenities.
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AI-generated summary based on recent guest reviews
Facilities
Historic hacienda grounds with attractive gardens and a well-liked pool; some guests also enjoyed the bar and poolside cocktails.
Related guest reviews
Blair
Apr 17, 2023
·
Stayed 1 night
Karina
Feb 25, 2024
·
Stayed 2 nights
Robert
Mar 4, 2023
·
Stayed 4 nights
Carmellia
Aug 6, 2022
·
Stayed 2 nights
ROBERT
Mar 17, 2022
·
Stayed 2 nights
Erika
Jan 5, 2024
·
Stayed 1 night
ALAIN
Mar 25, 2023
·
Stayed 1 night
MICHEL
Mar 22, 2024
·
Stayed 1 night
José
Apr 10, 2023
·
Stayed 1 night
Jose
Feb 26, 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Generally very clean in rooms and public areas, with multiple mentions of tidy spaces. Several reviews note aging plumbing or fixtures and minor maintenance issues.
Related guest reviews
Eric
Nov 14, 2023
·
Stayed 1 night
Carmellia
Aug 6, 2022
·
Stayed 2 nights
ALAIN
Mar 25, 2023
·
Stayed 1 night
Rocio
Dec 18, 2023
·
Stayed 1 night
Barbara
Mar 3, 2023
·
Stayed 2 nights
valérie
Aug 16, 2023
·
Stayed 1 night
MICHEL
Mar 22, 2024
·
Stayed 1 night
José
Apr 10, 2023
·
Stayed 1 night
SERGIO
Apr 10, 2023
·
Stayed 1 night
Celia del Palacio
Jan 6, 2023
·
Stayed 19,362 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable in a traditional hacienda style. Several reviews report unreliable or absent in‑room Wi‑Fi and dated or limited TVs, with some inconsistencies in amenities.
Related guest reviews
Blair
Apr 17, 2023
·
Stayed 1 night
Eric
Nov 14, 2023
·
Stayed 1 night
Rodney S
Jan 19, 2023
·
Stayed 2 nights
ROBERT
Mar 17, 2022
·
Stayed 2 nights
Erika
Jan 5, 2024
·
Stayed 1 night
MIGUEL ANGEL
Jul 28, 2024
·
Stayed 1 night
MICHEL
Mar 22, 2024
·
Stayed 1 night
daniel
Jan 4, 2024
·
Stayed 1 night
Jose
Feb 26, 2024
·
Stayed 2 nights
Donna
Feb 7, 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, welcoming, and accommodating. Some complaints cite restaurant service lapses, limited problem resolution, or communication issues during disruptions.
Related guest reviews
Karina
Feb 25, 2024
·
Stayed 2 nights
Robert
Mar 4, 2023
·
Stayed 4 nights
Carmellia
Aug 6, 2022
·
Stayed 2 nights
David
Feb 11, 2023
·
Stayed 2 nights
Jose
Sep 9, 2022
·
Stayed 1 night
MIGUEL ANGEL
Jul 28, 2024
·
Stayed 1 night
Gamas
Feb 13, 2024
·
Stayed 1 night
rodrigo
Aug 10, 2022
·
Stayed 4 nights
Patricia
Dec 16, 2024
·
Stayed 1 night
Donna
Feb 7, 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Location
Outstanding location a short walk from the Uxmal ruins and nearby attractions like the chocolate museum and planetarium. Generally quiet and safe, though one review mentioned road noise at night.
Related guest reviews
Karina
Feb 25, 2024
·
Stayed 2 nights
ADRIANA
Sep 9, 2022
·
Stayed 1 night
Arturo
Apr 21, 2023
·
Stayed 1 night
Erika
Jan 5, 2024
·
Stayed 1 night
margarita
Jan 30, 2023
·
Stayed 1 night
Raquel
Feb 1, 2024
·
Stayed 2 nights
Cecilia
Mar 7, 2023
·
Stayed 1 night
Celia del Palacio
Jan 6, 2023
·
Stayed 19,362 nights
Robert T
Jan 31, 2024
·
Stayed 3 nights
Donna
Feb 7, 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Dining
Breakfast is well liked, but the hotel usually serves only breakfast with no lunch or dinner on site. Nearby dining is often limited and expensive, and some guests report inconsistent service or quality.
Related guest reviews
Karina
Feb 25, 2024
·
Stayed 2 nights
Pedro
Mar 20, 2023
·
Stayed 1 night
Ricardo
Dec 6, 2022
·
Stayed 1 night
valérie
Aug 16, 2023
·
Stayed 1 night
Alejandra
Dec 7, 2022
·
Stayed 1 night
MICHEL
Mar 22, 2024
·
Stayed 1 night
Jose
Feb 26, 2024
·
Stayed 2 nights
Celia del Palacio
Jan 6, 2023
·
Stayed 19,362 nights
Patricia
Dec 16, 2024
·
Stayed 1 night
Donna
Feb 7, 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Victor
Jun 25, 2026
·
Stayed 1 night
Jean-luc
Mar 30, 2026
·
Stayed 2 nights
Cesar
Mar 24, 2026
·
Stayed 1 night
Patricia
Dec 16, 2024
·
Stayed 1 night
Jose
Feb 26, 2024
·
Stayed 2 nights
Yes, free self-parking is available on-site, but it is limited.
Yes, a free full breakfast is provided for guests.
Check-in time is at 15:00 and check-out time is at 12:00. Early check-in and late check-out may be available upon request.
Yes, airport shuttle services are available. Details on pricing and how to arrange the transfer can be provided at the front desk.
The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details can be obtained by contacting the hotel directly.
The hotel is located near a boardwalk in Uxmal, close to the Uxmal Archaeological Site and House of the Turtles. The area's natural beauty can be explored at Grutas de Loltún and Calcehtok Caves.
Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours can be confirmed at the front desk.
Children are welcome at the property, and kids can stay for free up to a certain age. Specific age limits can be confirmed with the hotel.
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Instant AI responses are based on hotel information
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Contactless check-in is available; This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Airport shuttle fee per child: MXN 5000.00 (roundtrip), (up to 12 years old); Rollaway bed fee: MXN 700.0 per night; Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) available
Dining
Satisfy your appetite for lunch or dinner at RESTUARANTE UXMAL, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Popular amenities
Services
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Free Parking
Parking (Limited)
Parking Onsite
General
Room Service
Restaurant
Non-Smoking Rooms
Packed Lunches
Beach Sun Loungers
Snack Bar/Deli
Activities
Swimming pool
Garden
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Internet
Free Wi-Fi