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Location
Located near a boardwalk/promenade, Hacienda Uxmal Plantation & Museum is in Uxmal, a neighborhood in Santa Elena. Uxmal Archaeological Site and Pyramid of the Magician are local landmarks, and the area's natural beauty can be seen at Grutas de Loltún and Calcehtok Caves. Take an opportunity to explore the area for outdoor excitement like cave exploring.
4
Room details
Sleeps 4
452 ft²
7
Room details
Sleeps 2
592 ft²
4
Room details
Sleeps 4
452 ft²
4
Room details
Sleeps 4
592 ft²
5
Room details
Sleeps 4
592 ft²
4
Room details
Sleeps 4
452 ft²
7
Room details
Sleeps 2
915 ft²
3
Room details
Sleeps 8
904 ft²
4
Room details
Sleeps 4
365 ft²
5
Room details
Sleeps 3
646 ft²
6
Room details
Sleeps 4
592 ft²
6
Room details
Sleeps 2
1055 ft²
Based on 479 verified reviews
Business
0%
Couple
51%
Family
30%
Group
13%
Solo
3%
AI-generated summary based on recent guest reviews
Hacienda Uxmal Plantation & Museum is praised for its historic hacienda charm, beautiful gardens and pool, and an excellent location steps from the Uxmal ruins, while reviews commonly note friendly staff and comfortable, spacious rooms.
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What guests think
Hacienda Uxmal Plantation & Museum is praised for its historic hacienda charm, beautiful gardens and pool, and an excellent location steps from the Uxmal ruins, while reviews commonly note friendly staff and comfortable, spacious rooms.
However, on-site dining is limited to breakfast and nearby options are frequently described as overpriced or of mixed quality. Wi‑Fi is unreliable or absent in rooms for several guests, and TVs or some fixtures feel dated. Cleanliness is generally strong, though several remarks mention aging plumbing and minor maintenance issues. Overall, it suits travelers seeking heritage ambience and easy access to the ruins over modern amenities.
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AI-generated summary based on recent guest reviews
Facilities
Historic hacienda grounds with attractive gardens and a well-liked pool; some guests also enjoyed the bar and poolside cocktails.
Related guest reviews
Blair
17 Apr 2023
·
Stayed 1 night
Karina
25 Feb 2024
·
Stayed 2 nights
Robert
4 Mar 2023
·
Stayed 4 nights
Carmellia
6 Aug 2022
·
Stayed 2 nights
ROBERT
17 Mar 2022
·
Stayed 2 nights
Erika
5 Jan 2024
·
Stayed 1 night
ALAIN
25 Mar 2023
·
Stayed 1 night
MICHEL
22 Mar 2024
·
Stayed 1 night
José
10 Apr 2023
·
Stayed 1 night
Jose
26 Feb 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Generally very clean in rooms and public areas, with multiple mentions of tidy spaces. Several reviews note aging plumbing or fixtures and minor maintenance issues.
Related guest reviews
Eric
14 Nov 2023
·
Stayed 1 night
Carmellia
6 Aug 2022
·
Stayed 2 nights
ALAIN
25 Mar 2023
·
Stayed 1 night
Rocio
18 Dec 2023
·
Stayed 1 night
Barbara
3 Mar 2023
·
Stayed 2 nights
valérie
16 Aug 2023
·
Stayed 1 night
MICHEL
22 Mar 2024
·
Stayed 1 night
José
10 Apr 2023
·
Stayed 1 night
SERGIO
10 Apr 2023
·
Stayed 1 night
Celia del Palacio
6 Jan 2023
·
Stayed 19,362 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable in a traditional hacienda style. Several reviews report unreliable or absent in‑room Wi‑Fi and dated or limited TVs, with some inconsistencies in amenities.
Related guest reviews
Blair
17 Apr 2023
·
Stayed 1 night
Eric
14 Nov 2023
·
Stayed 1 night
Rodney S
19 Jan 2023
·
Stayed 2 nights
ROBERT
17 Mar 2022
·
Stayed 2 nights
Erika
5 Jan 2024
·
Stayed 1 night
MIGUEL ANGEL
28 Jul 2024
·
Stayed 1 night
MICHEL
22 Mar 2024
·
Stayed 1 night
daniel
4 Jan 2024
·
Stayed 1 night
Jose
26 Feb 2024
·
Stayed 2 nights
Donna
7 Feb 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, welcoming, and accommodating. Some complaints cite restaurant service lapses, limited problem resolution, or communication issues during disruptions.
Related guest reviews
Karina
25 Feb 2024
·
Stayed 2 nights
Robert
4 Mar 2023
·
Stayed 4 nights
Carmellia
6 Aug 2022
·
Stayed 2 nights
David
11 Feb 2023
·
Stayed 2 nights
Jose
9 Sept 2022
·
Stayed 1 night
MIGUEL ANGEL
28 Jul 2024
·
Stayed 1 night
Gamas
13 Feb 2024
·
Stayed 1 night
rodrigo
10 Aug 2022
·
Stayed 4 nights
Patricia
16 Dec 2024
·
Stayed 1 night
Donna
7 Feb 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Location
Outstanding location a short walk from the Uxmal ruins and nearby attractions like the chocolate museum and planetarium. Generally quiet and safe, though one review mentioned road noise at night.
Related guest reviews
Karina
25 Feb 2024
·
Stayed 2 nights
ADRIANA
9 Sept 2022
·
Stayed 1 night
Arturo
21 Apr 2023
·
Stayed 1 night
Erika
5 Jan 2024
·
Stayed 1 night
margarita
30 Jan 2023
·
Stayed 1 night
Raquel
1 Feb 2024
·
Stayed 2 nights
Cecilia
7 Mar 2023
·
Stayed 1 night
Celia del Palacio
6 Jan 2023
·
Stayed 19,362 nights
Robert T
31 Jan 2024
·
Stayed 3 nights
Donna
7 Feb 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Dining
Breakfast is well liked, but the hotel usually serves only breakfast with no lunch or dinner on site. Nearby dining is often limited and expensive, and some guests report inconsistent service or quality.
Related guest reviews
Karina
25 Feb 2024
·
Stayed 2 nights
Pedro
20 Mar 2023
·
Stayed 1 night
Ricardo
6 Dec 2022
·
Stayed 1 night
valérie
16 Aug 2023
·
Stayed 1 night
Alejandra
7 Dec 2022
·
Stayed 1 night
MICHEL
22 Mar 2024
·
Stayed 1 night
Jose
26 Feb 2024
·
Stayed 2 nights
Celia del Palacio
6 Jan 2023
·
Stayed 19,362 nights
Patricia
16 Dec 2024
·
Stayed 1 night
Donna
7 Feb 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Victor
25 Jun 2026
·
Stayed 1 night
Jean-luc
30 Mar 2026
·
Stayed 2 nights
Cesar
24 Mar 2026
·
Stayed 1 night
Patricia
16 Dec 2024
·
Stayed 1 night
Jose
26 Feb 2024
·
Stayed 2 nights
Yes, free self-parking is available on-site, but it is limited.
Yes, a free full breakfast is provided for guests.
Check-in time is at 15:00 and check-out time is at 12:00. Early check-in and late check-out may be available upon request.
Yes, airport shuttle services are available. Details on pricing and how to arrange the transfer can be provided at the front desk.
The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details can be obtained by contacting the hotel directly.
The hotel is located near a boardwalk in Uxmal, close to the Uxmal Archaeological Site and House of the Turtles. The area's natural beauty can be explored at Grutas de Loltún and Calcehtok Caves.
Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours can be confirmed at the front desk.
Children are welcome at the property, and kids can stay for free up to a certain age. Specific age limits can be confirmed with the hotel.
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Instant AI responses are based on hotel information
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Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Contactless check-in is available; This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Airport shuttle fee per child: MXN 5000.00 (roundtrip), (up to 12 years old); Rollaway bed fee: MXN 700.0 per night; Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) available
Dining
Satisfy your appetite for lunch or dinner at RESTUARANTE UXMAL, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Popular amenities
Services
Babysitting/Child services
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Packed lunches
Beach Sun Loungers
Snack Bar/Deli
Activities
Swimming pool
Garden
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Internet
Free wi-fi