Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What are the check-in and check-out times?

Check-in is from 14:00 to 20:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours in advance.

What is the location of the hotel in relation to key landmarks?

The hotel is located on the waterfront in St Helens, within a 5-minute walk of Percy Steel Reserve and Georges Bay Esplanade. It is 0.2 mi from Suncoast Gallery and 0.3 mi from St Helens History and Visitor Information Centre.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from October to May.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of AUD 20 per stay, and rollaway beds are available for AUD 65 per stay. Advance request is required for both.

Panorama Hotel St Helens - Stunning Views Await

Average nightly price at Panorama Hotel St Helens by month, last 12 months (USD)
Month	Average price
January	US$159
February	US$154
March	US$153
April	US$106
May	US$97
June	US$87
July	US$89
August	US$100
September	US$96
October	US$118
November	US$130
December	US$133

What guests think

At Panorama Hotel St Helens, travellers highlight the scenic bayside setting, friendly staff, and generally spacious rooms, while also noting an older-style property with dated bathrooms and occasional noise from thin walls and creaky floors.

Many appreciate the convenient walk-to-town location and easy access by car to the Bay of Fires. The on-site restaurant and bar get both praise and criticism, with good meals for many guests but others finding dinner or breakfast underwhelming or costly. Facilities like a large outdoor deck and ample parking are appreciated, though there is no lift to upstairs rooms and some outdoor areas need attention. Overall, expect views and space over modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar plus a large outdoor deck overlooking the water are popular, and parking is plentiful. Stairs are required to upper rooms with no lift, and some outdoor areas need upkeep.

Related guest reviews

10

Alison

4 Dec 2022

·

Stayed 2 nights

Nice big room and bathroom with little private deck. Common area near room nicely provided with toaster and microwave and comfy chairs. Good on-site restaurant with very friendly staff. Nice pool. Lovely cleaning staff doing great job. Lots of parking.

8

Chris

28 Dec 2024

·

Stayed 1 night

Lovely location right on the water and a 5 minute walk to the centre of town. Great bar and restaurant on site.

10

Karen

23 Nov 2025

·

Stayed 2 nights

Easyto park. Balcony view exactly as pictured. Nice big room, great shower, great brekkie on deck, walk to town, drive to Bay of Fires easy, all in all, perfect place to stay

10

Keith

27 Jul 2025

·

Stayed 2 nights

All the staff were welcoming and friendly. Our room was lovely with a wonderful view overlooking the water. The resort was clean with a nice dining area and a huge deck to sit and enjoy a drink or two. Very nice place to stay.

10

Stefanie

31 Jan 2025

·

Stayed 1 night

Lovely outlook across the bay. Had to climb the stairs with our bags which would be difficult for less able travelers. Food was good quality in the restaurant and staff were friendly.

8

Carl

23 Jan 2025

·

Stayed 2 nights

We booked here a bit last minute after some changes to our plans. It's an odd venue - it seems quite new and very well laid out, rooms are spacious and comfortable, rooms fittings all great - and yet there seems very little else going on in St Helens. I can only assume a lot of travellers use the town as a break on longer trips. It certainly wasn't busy while we visited mid January. Restaurant and bar has a huge deck with nice views across the water and wetlands (we had warm sunny weather). Food on offer was typical bistro food, and breakfast was a little underwhelming but ok. Apart from the small town centre, you can't walk anywhere from here; we had to drive to swimmable beaches or any bushwalking areas.

10

Jerneja

28 Dec 2023

·

Stayed 2 nights

All of the staff was very friendly and helpfull. Hotel is conveniently located withing walking distance to the centre and has plenty of parking. The hotel rooms were very spacious, clean and beds are quite comfortable.

10

Robyn

11 Dec 2022

·

Stayed 1 night

Spacious rooms. Great location overlooking water. Easy walk to shops and cafes. Great restaurant and bar. Gardens need attention. Unfortunately we had a garden view room which was private from the main road, but the outdoor furniture and verandah needed cleaning to remove the wildlife poo.

8

Judith

18 Mar 2025

·

Stayed 1 night

Could do with a lift for upstairs rooms. Rooms lovely and spacious. Bathroom getting a bit old. Entrance very attractive Views over lagoon with its many swans, restful. Staff friendly

10

Hadyn

18 Nov 2025

·

Stayed 1 night

Location and facilities were excellent. So relaxing to sit overlooking the bay from the decked area.

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Cleanliness

Rooms are generally very clean, with housekeeping praised. A few reports cite maintenance or cleanliness lapses in shared or outdoor areas and older fixtures.

Related guest reviews

8

Simone Therese

20 Nov 2025

·

Stayed 1 night

Large property, very clean, staff great, bathroom requires updating. Overall a good motel.

6

Catherine

27 Mar 2023

·

Stayed 1 night

This hotel is in need of an update. The rooms were very tired and some of the florescent lights in the room were either out or flickering. The bathroom was very dated. However, we did have a nice outlook over the water and the hotel is conveniently situated.

8

Kim

19 Mar 2025

·

Stayed 1 night

Lovely, clean hotel accommodation with superb views of the bay.

4

Joanne

27 Dec 2023

·

The room and its facilities were excellent. Booking in was easy. The gardens were overrun and an attempt had been made to do some maintenance on the yard. The meal was very disappointing and was poorly prepared. We ordered 2 drinks and had to return glasses twice as 1 was broken and the next still had lipstick on it. The pork belly was so overcooked it looked like to was boiled then fried. The veg were good but minimal. My partners steak was covered in pepper (which he dislikes) the gravy was brown water and the salad was bruised and covered in oil. I was so disappointed as it was Xmas day. The apology was that the staff didn’t show for their shift but that’s not our problem. I would never recommend a meal there.

10

Jerneja

28 Dec 2023

·

Stayed 2 nights

All of the staff was very friendly and helpfull. Hotel is conveniently located withing walking distance to the centre and has plenty of parking. The hotel rooms were very spacious, clean and beds are quite comfortable.

10

Alexandre

24 Oct 2025

·

Stayed 1 night

Big room, very clean. Very quiet. Amazing sea view from our room!! Beautiful. Thank you

8

kristy

18 Mar 2023

·

Love our stay. Room was spacious and clean.

10

Robyn

11 Dec 2022

·

Stayed 1 night

Spacious rooms. Great location overlooking water. Easy walk to shops and cafes. Great restaurant and bar. Gardens need attention. Unfortunately we had a garden view room which was private from the main road, but the outdoor furniture and verandah needed cleaning to remove the wildlife poo.

8

Janine

20 Feb 2024

·

Stayed 1 night

Great staff, very clean definitely go there again

10

Paul

25 Feb 2026

·

Stayed 1 night

Friendly staff, nice clean room with a good view and good food.

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Rooms

Rooms are spacious and many have water views and comfortable beds. Downsides repeated across reviews are dated bathrooms with very small showers, limited soundproofing and creaky floors, and in some rooms no air conditioning.

Related guest reviews

8

Michael

14 Feb 2025

·

Stayed 2 nights

Shower cubicle is to small.

10

Carolyn

8 Feb 2025

·

Stayed 1 night

Room was nice and large and bed was comfortable! The only complaint I had was you could hear quite a lot of noise from the neighbouring room and outside

8

Sue

25 Feb 2024

·

Stayed 1 night

the hotel was very spacious and had a great view would stay there again it was centrally located and looks like they were doing some renovations outside will be great when finished. the only thing I would have liked was an air conditioner. there was a wall heater. I know its Tasmania and its not suppose to get hot but the room was quite hot overnight otherwise a great place to stay

6

Michael

28 Jan 2025

·

Stayed 2 nights

Location excellent. Noise from wedding reception overwhelming, impossible to talk to partner during dinner in dining room. Meal was substandard - beans inedible, with only a few pieces of chicken in meal ordered. Shower stall ridiculously small, toilet also small and unstable plus rooms not sound proofed.

8

Adam

7 Dec 2024

·

Stayed 1 night

It is a hotel with cavernous public areas and the room we were in was similar. The bed was extremely comfortable and if it hadn't been for me coughing and sniffling (courtesy of a dreadful cold) my wife (and I) would have had a very comfortable night indeed. The restaurant menu was sensibly sized (I am always wary if it is too long) and the food was well cooked and delicious. Breakfast, likewise, was excellent. The bathroom was a little tired, but a good size. All in all, my wife thinks I did well to book in at the Panorama.

8

Jeff

18 Jan 2025

·

Stayed 2 nights

Spacious room & bathroom but the shower cubicle is very small, however I’m told all bathrooms will be updated and the shower recess will be bigger, tv screens are to small to watch comfortably from bed or chairs, if in bed larger pillows or extra ones in the room to support your back whilst watching tv. The food is quite good & the views are great as is the location.

10

Karen

23 Nov 2025

·

Stayed 2 nights

Easyto park. Balcony view exactly as pictured. Nice big room, great shower, great brekkie on deck, walk to town, drive to Bay of Fires easy, all in all, perfect place to stay

6

Erika

26 Apr 2025

·

Stayed 2 nights

Spacious rooms but it was so narrow the shower room. It's time to renovations to the bath room and shampoo and conditioner wasn't enough for 3 people. Room was spacious but bathroom 's amenities are so poor. That was so shame.

6

Roberta

28 May 2025

·

Stayed 1 night

Quite fancy looking on the outside but very cheaply built so bad sound insulation etc

10

Jaclynne

1 Apr 2025

·

Stayed 2 nights

The decor in the room was a little outdated but it was a reaaly good size with a balcony overlooking the water. The bed was very comfortable and there was a desk with a chair as well as 2 other chairs and small table. The bathroom was dated but a good size except the shower was tiny. However everything worked and it was clean. The front desk and restaurant staff were very friendly and helpful. The menu in the restaurant for dinner and breakfast was wrll priced and good variety with several gluten free options.

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Service

Service is widely described as friendly, welcoming and helpful. A minority mention slow or unwelcoming check-in and inconsistent bar or bistro service.

Related guest reviews

10

Karen

7 May 2025

·

Stayed 1 night

We had an issue with the wotif booking but the staff fixed it with minimal fuss.

6

Andrew

22 Jun 2025

·

Stayed 1 night

Poor service at check- in. Kept waiting a long time whilst attended to other matters. Rooms are the same as the 1990s when was a Doherty’s resort when first opened. Very Small shower. Nothing special. No in room dining. No in room spa after 830pm as too noisy apparently!

10

Marlene

25 Feb 2025

·

Stayed 1 night

Mike and I had the most comfortable stay At Panorama and I have recommended the Hotel to my friends and family. All the staff were so welcoming, and we loved the location. Very affordable. Enjoyed our meals in the Bistro.

8

Pamela

25 Jan 2026

·

Stayed 1 night

Very friendly staff, good breakfast in the restaurant, nice amenities (outdoor pool/indoor pool, gym)

4

Susan

29 Mar 2023

·

Stayed 2 nights

The reception staff were very unwelcoming and gruff on arrival. On departure the reception staff member did not engage in any conversation because they kept talking in the phone We requested an additional pillow after walking quite a length to reception only to be told there are no spare pillows in the hotel. The next morning the linen room next to our hotel room was open. It was full of spare linen and pillows! No inroom service at all for housekeeping requests or food or anything. No inroom phone The hotel is dated and lacks being maintained. The management need to train staff in how to be in hospitality and also take a course themselves. Disappointing stay

8

Tracy

9 Nov 2024

·

Stayed 1 night

The staff were very friendly and professional.

10

Emma

6 Jun 2025

·

Stayed 1 night

Thanks for a lovely and easy stay in St Helens! Super comfy beds, close to town & shout out to the lady who checked us in, so friendly & lovely!

10

Keith

27 Jul 2025

·

Stayed 2 nights

All the staff were welcoming and friendly. Our room was lovely with a wonderful view overlooking the water. The resort was clean with a nice dining area and a huge deck to sit and enjoy a drink or two. Very nice place to stay.

8

Kelly

2 Mar 2025

·

Stayed 2 nights

When we walked in the welcome was lovely the setting was nice and clean. Headed to the room was easy to follow and rooms were nicely kept and clean. Headed in to the bistro for dinner handed 2 menus that were different. Then went to the bar were 2 bar staffed looked at us without a word then walked away till another person can to take our order. Who was also confused on the menu as we were didnt know there was pre-made cocktails in can to order. Went to get water and the glasses were hot and unpolished and some were dirty .got the good which was 10/10 couldnt fault then sat with the dirty plate for 40min till we left so to sum it up birsti serive was poor which let down the standard and beauty for which we paid for.

10

Paul

25 Feb 2026

·

Stayed 1 night

Friendly staff, nice clean room with a good view and good food.

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Location

Scenic setting by the bay with birdlife, a short walk to town and convenient for Bay of Fires trips. Some guests found beaches and bushwalks not walkable from the property.

Related guest reviews

10

Cathy

9 Mar 2023

·

Stayed 3 nights

Great location

8

Kristina

7 Mar 2025

·

Stayed 1 night

It’s in great location, very picturesque.

10

Kelvin

26 May 2025

·

Stayed 2 nights

Great location

8

Don

9 Mar 2024

·

Stayed 2 nights

The staff were most accommodating and very friendly. The room was clean and comfortable with the on site bistro serving all three meals throughout the day. The walk to the nearby shopping area was short and interesting with boutique shops and larger stores in the mix.

10

Scott

9 Mar 2025

·

Stayed 1 night

This is a very nice hotel that is in a great location. You can easily walk into town and the rooms on the South Side have a nice view of the Bay. The birds can get a little “chatty” at night so I wouldn’t recommend sleeping with the patio door open.

8

Chris

28 Dec 2024

·

Stayed 1 night

Lovely location right on the water and a 5 minute walk to the centre of town. Great bar and restaurant on site.

8

Linda

12 Apr 2024

·

Stayed 2 nights

The view from our balcony over the bay and marshlands was beautiful, the birdlife amazing could have sat and watched it all day. Easy access to the Bay of Fires. Rooms clean and comfortable. Enjoyed our stay.

10

Karen

23 Nov 2025

·

Stayed 2 nights

Easyto park. Balcony view exactly as pictured. Nice big room, great shower, great brekkie on deck, walk to town, drive to Bay of Fires easy, all in all, perfect place to stay

8

Anthony

23 Apr 2023

·

Stayed 1 night

Location was quiet and short walk to cafes. Very nice restaurant at the property, it was nice looking at the water views.

8

Carl

23 Jan 2025

·

Stayed 2 nights

We booked here a bit last minute after some changes to our plans. It's an odd venue - it seems quite new and very well laid out, rooms are spacious and comfortable, rooms fittings all great - and yet there seems very little else going on in St Helens. I can only assume a lot of travellers use the town as a break on longer trips. It certainly wasn't busy while we visited mid January. Restaurant and bar has a huge deck with nice views across the water and wetlands (we had warm sunny weather). Food on offer was typical bistro food, and breakfast was a little underwhelming but ok. Apart from the small town centre, you can't walk anywhere from here; we had to drive to swimmable beaches or any bushwalking areas.

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Dining

Many guests enjoyed the on-site dining and bar, including seafood, while others reported underwhelming or poor dishes and limited or inconsistent breakfast; some felt prices were high.

Related guest reviews

10

James

19 Apr 2025

·

Stayed 1 night

Great welcome, comfy bed and beautiful view from the dining deck. Get the oysters... absolutely delicious!

6

Kathy

2 Sept 2025

·

Stayed 1 night

The place is tired, but it is in the process of being refurbished so kudos to the owners for that. The rooms are clean, but dated, and things like fixtures need replacing (all of which I believe is planned). The real issue for us was the food. It was a Sunday evening, and our meal was very ordinary (a beef stir fry). The meat was dry and the whole dish had no flavour. It was certainly not cooked fresh (frozen and microwaved perhaps, due to lack of staff on a Sunday night?). The wait staff were lovely, and tried to make amends with a free desert. Unfortunately that was also terrible! (profiteroles: very soggy). I know it's hard for businesses to keep up the quality in winter when traffic is down, but I resent paying full price for a very bad meal. On the plus side, the location is wonderful if you have a sea view room, and enjoy watching the birdlife.

8

Robert

25 Aug 2023

·

Stayed 1 night

Comfortable room overlooking bay. Dining room open for evening meal with good food and service

4

Veronika

9 Feb 2023

·

Stayed 1 night

Beautiful big deck over looking the water. Rooms are extremely dated and need refresh. Thai dinner very disappointing. Over priced and our beef, cashew with chilli jam stir fry was more like a watery stew. Staff were luke warm and not very enthusiastic. Came away thinking well it was a roof over our head and nothing else. If I was still working as a Travel agent I would not recommend this property to my clients.

10

Marlene

25 Feb 2025

·

Stayed 1 night

Mike and I had the most comfortable stay At Panorama and I have recommended the Hotel to my friends and family. All the staff were so welcoming, and we loved the location. Very affordable. Enjoyed our meals in the Bistro.

10

Jenny

17 Apr 2025

·

Stayed 2 nights

Very central to CBD. Excellent accommodation with great dining. Staff most welcoming. Could not fault!

6

Barbara

24 Mar 2025

·

Stayed 2 nights

Check in was slow but OK. Dining room well below par as was the food. Breakfast limited and not so good.

10

mark

11 Jan 2025

·

Stayed 2 nights

What a wonderful hotel. Great views from the deck, nice people. Very good food in the restaurant. We enjoyed our stay.

6

Andrew

11 Mar 2024

·

Stayed 2 nights

The room was good. Do not waste your time on the breakfast at there restaurant the pancakes where horrible burnt on the outside and raw thick and doughy on the inside

10

Brenton

19 Dec 2024

·

Stayed 1 night

Large room that appears to be updated recently. New split air conditioner. Clean rooms. Exceptional bar and restaurant staff. Good range of drinks and food available. Friendly staff keen to offer advice. Good views from the bar deck area.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2 $89	3 $86
4 $83	5 $83	6 $96	7 $83	8	9 $83	10 $83
11 $83	12 $83	13 $97	14 $97	15 $107	16 $131	17 $80
18 $80	19 $97	20 $137	21 $165	22 $83	23 $84	24 $150
25 $89	26 $89	27 $90	28 $90	29 $90	30 $137	31 $137

Panorama Hotel St Helens

Prices for Panorama Hotel St Helens

Monthly average prices

About this property

Location

Room options

Garden View Deluxe King

Garden View Deluxe King Twin

Garden View Family Room

Water View King Twin Deluxe

Water View 2 Doubles

Water View King Twin

Water View King Room

Water View Family

Garden View Deluxe 2 Doubles

Garden View Accessible 2 Doubles

Guest reviews of Panorama Hotel St Helens

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Panorama Hotel St Helens

Prices for upcoming dates