Is parking available at the hotel?

Yes, the hotel offers free parking on-site for guests.

Is breakfast offered at the hotel?

Breakfast is not provided on-site, but there are numerous dining options within walking distance.

Does the hotel allow pets?

The hotel does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

Are airport shuttle services available?

Yes, the hotel provides a complimentary airport shuttle service to and from Calgary International Airport, which is approximately 2.5 miles (4 km) away.

What accessibility features does the hotel offer?

The hotel features elevators, step-free entrances, and wheelchair-accessible facilities including public areas and rooms. Accessible bathrooms are also available.

What is the hotel's location in relation to key attractions?

The hotel is conveniently located near Calgary International Airport and is just a 10-minute drive from Calgary Zoo, 15 minutes from Calgary Tower, and close to various shopping and dining options.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is available for guests to enjoy during their stay.

Emerald Hotel & Suites Calgary Airport

Average nightly price at Emerald Hotel & Suites Calgary Airport by month, last 12 months (USD)
Month	Average price
January	$36
February	$39
March	$40
April	$50
May	$72
June	$75
July	$122
August	$112
September	$59
October	$52
November	$40
December	$36

What guests think

At Emerald Hotel & Suites Calgary Airport, travellers report a budget-friendly stay with welcoming front-desk service, but variable overall quality, recurring maintenance problems like elevator outages, and surroundings that several guests describe as uncomfortable or unsafe, especially later at night.

Many appreciate low prices, quick check-in, occasional free upgrades, and easy parking. Frequent complaints cite poor cleaning and odors, uncomfortable springy beds with thin pillows, noise from halls or events, and spotty Wi-Fi or A/C. Dining feedback is mixed: the on-site Indian restaurant pleases some, while others mention strong food smells, slow service, or late-night noise, and several wish breakfast were offered. Expect a basic, low-cost stay with friendly service but inconsistent standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is generally easy, but elevators are often out of service or slow, leading to delays. Few other facilities are mentioned.

Related guest reviews

2

Debbie

Apr 21, 2025

·

Stayed 3 nights

The beds were awful you could feel the springs. It had a bad smell in room and hallway . Lots of big potholes in parking lot.

4

Bill

Jun 29, 2025

·

Stayed 2 nights

The elevators we not working.

2

Mohammed

Jun 30, 2025

·

Stayed 2 nights

The hotels elevator has not been working for the past 2 days. We are on the 3rd floor. It is very hard to use stairs. I'm carrying up and down my 50 pounds luggage bag. I am 62 years old. It's absolutely unfair. The person on the front desk he is very rude. I told him we are staying for 2 nights. Please send large towels for shower, also there is waste basket in restrooms. They did NOT send it. I am unhappy. I told him that if the stairs were not working, they should have informed the guest prior to checking in. But he did not said anything. Also, there is a Banquet hall / Restaurant. (Entrance is from the inside the hotel) There was some kind of event there on Saturday night. The music was so laoud, that we could not sleep. I will NOT recommend this hotel. I would like a REFUND --

10

Tarek

Oct 12, 2025

·

Stayed 1 night

Parked my truck and camper here, plenty of room even for semis. Easy checkin. Only negative thing is theres only 1 elevator, the other one is broken, so the wait for an elevator is annoying

6

James

Sep 1, 2025

·

Stayed 1 night

You get what you pay for. For the price, it wasn't bad. The lobby was busy and noisy when we were there. We had just missed a fist fight that was broken up by police. The room and elevators could use some repairs. The bed was comfortable.

4

Rob

Jun 29, 2025

·

Stayed 1 night

Room was dirty no towels or towel paper. Elevator is out of order. Would not stay there again.

10

Neil

Oct 26, 2025

·

Stayed 1 night

Parking was easy. Extreme pot smell in parking lot

2

Navraj

Jun 30, 2025

·

Stayed 1 night

It was worst hotel I ever stayed . Tv was too old . Elevators not working have to take stairs to reach at 6th floor .air conditioning was too poor .was not worth able

2

Tammy

Aug 5, 2025

·

Stayed 2 nights

View of the room on the first floor was the garbage dump. Garbage was scattered some what and bad smell. Had to close the window and the curtains all 2 days stay. Have to say the staff are nice and able to get stuff when request and location is pretty convenient.

2

Bruce

Jul 7, 2025

·

Stayed 2 nights

Broken down old and way over priced. Its a 100 dollar hotel charging 300. For a room with one double bed . Elevator not working. Second one very slow. . Room very underwhelming. Will not stay there again. The pictures on expedia might as well be a different hotel. Wont be using expedia again

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Cleanliness

Cleanliness is inconsistent: many guests report dirty bathrooms or tubs, stained linens, odors, and smoke smells, while others find rooms clean or even spotless. Housekeeping and upkeep vary widely.

Related guest reviews

2

KC

Nov 17, 2025

·

Stayed 1 night

rooms are dirty found use condom under my bed, and i think they didn't change the pillow case so stink i complaint but no body take me serious and i have to put my tshirt to use as my pillow case

4

MICHAEL

Jun 18, 2025

·

Stayed 3 nights

Terribly outdated. Shower curtain red of the mold. Spring mattress.

2

Marko

Nov 15, 2025

·

Stayed 1 night

Bathroom wasn’t cleaned - found a huge ball of hair I no he middle of the floor and the sheets in the bed were not changed - found the hair of the previous guest in the bed

4

Maria

Feb 2, 2026

·

Stayed 2 nights

Room was nice. But there is a trash left from previous guest that wasn’t cleaned. Empty cup was behind the TV. A bag from a fast food was left behind by the bed. Shower curtains were dirty. Toilet seat was not properly cleaned and unscrewed. Although the price was reasonable let’s not forget to clean it properly.

2

Kristin

Jul 20, 2025

·

Stayed 1 night

Our room was extremely dirty. Stains on the bedding, dirt all over the tv stand. The bathroom had pee all round the toilet, the bathtub had hair all in it. Smelt very musty

10

Charlotte

Sep 16, 2025

·

Stayed 2 nights

The room was filthy. There wasn't a clean spot in the room. Bathtub had hair. Walls dirty. Carpet filthy. A/C not adjustable. Broken window glass. Moldy caulk, sink moldy, slow drain, smells of mold. TV good, sheets clean. Entry to building disgraceful. Unsavory characters about. Garbage and cig butts litter outside. Dirty window. Terrible place to stay. Front counter dirty. One elevator out of service. Filthy elevator.

4

Krystal Mae

Sep 12, 2025

·

Stayed 1 night

I feel like we got catfished. We book the hotel on line and the pictures made it look really nice and well kept. We get there and it’s not at all like the pictures. The parking lot is covered in garbage. The washroom in our room wasn’t even cleaned prior to our arrival. I found hair all over the washroom, the tub was dirty and just absolutely disgusting looking. The drain was plugged so even if we were brave enough to have a shower we would be standing someone else’s filth. The toilet had someone else’s bowel movement still in it! We stayed for one night and by the time we arrived from our flight we didn’t have much of choice but to brave the night. We checked the bed and the thank goodness it was clean and no bed bugs. But I would definitely reconsider your choice to stay here. The staff was friends but they were the only pleasant thing about this hotel. If I could post pictures I would.

10

Ridwan

Nov 22, 2025

·

Stayed 3 nights

Room was spotless, Staff were nice

2

Amber

Jul 20, 2025

·

Stayed 2 nights

DO NOT STAY HERE!!!!! This place is disgusting, dirty, smells. It’s just bad. It’s not cleaned well at all….We had black hair all over the bed, stains all over the walls, the carpet was WET!!!! Things were falling apart. I would recommend someplace else.

2

Suraj

Jul 21, 2025

·

Stayed 1 night

Poor lighting in the room. Very dirty at the entrance. Pictures on the site are misleading. Property is under construction.

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Rooms

Room quality varies widely; many cite uncomfortable spring mattresses with thin pillows, dated decor, dim bathroom lighting, noise, and A/C or Wi-Fi problems. Some renovated rooms feel more modern and comfortable.

Related guest reviews

6

Thomas

Sep 1, 2025

·

Stayed 1 night

Shower head needs replacing. it is broken. no coffee table. Not enough electrical outlets to satisfy TV, lamps, fridge, coffee maker.

6

Susan

Sep 3, 2025

·

Stayed 1 night

The bed in the room was very hard. There was no face cloth in the bathroom. Also the pillows were lumpy

6

Barbara

Aug 11, 2025

·

Stayed 1 night

Mattress very uncomfortable. Wi-Fi didn’t work on all devices….kept dropping.

8

Tracy

Oct 10, 2025

·

Stayed 1 night

Clean room, great price, but room was a little small and not super homey.

4

Xandria

Jun 21, 2025

·

Stayed 2 nights

Our hotel room looked nothing like the images. The rooms AC was broken and we were drenched in sweat just trying to relax in our room. Very uncomfortable bed, no lights beside 3 lamps which was inconvenient.

6

Labeeba

Sep 3, 2025

·

Stayed 2 nights

Bathroom tub was disgusting. There were hair in the tub before I hoped into the shower. There was grime. The curtains were so dirty.

8

Marie-Helene

Aug 8, 2025

·

Stayed 1 night

Lobby staff was nice and efficient. Room is very nice, modern and clean, with large size tv. Bathroom lighting is odd though. Unfortunately only one elevator works for hotel so probably slower than usual to get one. Overall very comfortable room.

6

Sarah

Sep 13, 2025

·

Stayed 1 night

The price was okay for the quality of the room, but could feel the bed springs. There was no proper body soap, but instead bad 2 bars of soap. But the staff were very welcoming and friendly. You definitely get what you paid for.

4

Travis

Jun 21, 2025

·

Stayed 1 night

Heavily smells of smoke, room cleaning was very minimal, and fixtures such as the shower head and faucets were in poor condition.

6

Trevor

Jul 8, 2025

·

Stayed 1 night

Booked here as an inexpensive option because our flight out of Calgary was postponed overnight. Ultra basic room, but seemed clean enough. Air conditioner worked but was very loud. The bed was fairly comfy, but the springs made a ton of noise when getting in or out, or any movement in general. Was all pretty decent except for the fact that a lady (housekeeping I think?) burst into our room at 8:30am without knocking and then couldn’t speak English well enough to say why. I think she thought my name was Jarrod or something? It was 2.5 hours before checkout time, so that was kinda weird. Other than that, it was OK for the low price.

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Service

Front desk and staff are frequently described as friendly and helpful, with occasional free upgrades and smooth check-in. However, responsiveness can be slow and a few guests encountered rude or uncooperative service.

Related guest reviews

6

Otto

Apr 20, 2025

·

Stayed 1 night

We were three people on the line waiting for services and just one person helping even though there was another gentleman beside apparently doing nothing.

8

Jessica Dhawn

Dec 21, 2025

·

Stayed 1 night

Staff is great at check in. For the price paid it was decent.

10

Christian James

Aug 14, 2025

·

Stayed 2 nights

Preet went above and beyond to make our stay exceptional. Friendly, attentive, and genuinely caring, he made us feel welcome from the moment we arrived. Truly the highlight of our Emerald Hotel experience!!

8

Kendra

Aug 6, 2025

·

Stayed 1 night

Good deal on a budget. Tirth at the front desk is the best!

10

Nilton

Nov 11, 2025

·

Stayed 2 nights

Great customer service, received a free room upgrade

4

Rauf

Sep 24, 2025

·

Stayed 1 night

Bad and rude staff. Condition of rooms -dirty. Recommend no one stay here.

10

Yuegang

Apr 30, 2025

·

Stayed 3 nights

Kishan did excellent services since I stayed in this hotel.

10

Alison

Nov 27, 2025

·

Stayed 1 night

The front desk staff were amazing. Checking in was so easy and parking was readily available. My room was absolutely gorgeous! I couldn’t believe it! Kitchenette, sofa and chairs with a flatscreen TV and a separate room with another flatscreen TV and king sized bed. The bed was so comfortable. Even the bathroom was impressive. Will definitely be back. If you haven’t stayed here before you need to. You won’t be disappointed.

10

Justin

Sep 7, 2025

·

Stayed 2 nights

Awesome front staff! Very helpful and pleasant to talk too.

2

Amritpal

Jul 26, 2025

·

Stayed 1 night

Very very poor experience with this hotel staff There was a guy in the evening shift when I was there for check in. He doesn’t no any manners and anything that how to deal with customers.he showed up his too much ego .and he was saying all the time for his boss named kewal is not here for listening to ur problem he was at home and chilling.and customers are getting harassed by his staff on reception. In last I am telling you we cancelled our stay immediately that day on the spot . All the hotel having smell of smoking but they mentioned non smoking on there hotel listing on Expedia.com So I think Expedia is not check there hotels according to there policies.they need to check hotel conditions first. And at last this hotel is disgusting.

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Location

Convenient to shopping, highways, and transit, and a drive from the airport. The surrounding area often feels sketchy, and several guests raised safety concerns.

Related guest reviews

8

David

Jun 5, 2025

·

Stayed 1 night

Not too far from downtown or the airport for the quality/ Price

8

melodie

Aug 18, 2025

·

Stayed 1 night

Fair distance from airport. Cab was $40 - located in outlying area. Quiet. Room clean, a/c unit smells musty. Ok for one night, but add $80 to price for your cab to and from. Might as well pay the price and stay closer to airport

2

Jim

May 19, 2025

·

Stayed 2 nights

I wouldn't let wife go out without me when it got late. Crowd in and around were very sketchy in my opinion.

2

Charles

Feb 15, 2025

·

Stayed 1 night

I wouldn’t stay here again . The area isn’t great and the hotel itself has guests who I definitely wouldn’t want around my home or anywhere I sleep . I was worried my car would be broken into in the parking lot . One elevator was broken down and when I got up in the morning the other one was too so I had to carry my bag down 5 floors. I didn’t realize when I booked it but the hotel is shady something you’d expect a drug addict or prostitute to stay in and judging by the looks of the folks hanging around they could have been either.

8

Mervin

Apr 7, 2025

·

Stayed 1 night

Location

8

Jasmeet

Sep 10, 2025

·

Stayed 5 nights

Google has bad reviews of this hotel. I did hate seeing random homeless/sketchy people outside the hotel. That was a 1 big no for me. I found it to be great for the price tho. I paid $70 bucks a night and the room had a bed, tv, microwave, washroom had towels and soap. I dont know what else anyone could want. There was a smell like a lot of google reviews said. I think it was the carpet in the rooms

8

oral

Nov 26, 2025

·

Stayed 3 nights

Room was good to go and up to date. Location was excellent, quick access to shopping and city center

10

Carson

Jul 7, 2025

·

Stayed 2 nights

Nice. Close to airport, mall and food. Staff are friendly and helpful

10

Gavin

Aug 19, 2025

·

Stayed 1 night

Its little bit of a long walk to restaurants and movie theatre, but it's within walking distance. and 20min walk to train station

2

Steven

Jun 24, 2025

·

Stayed 2 nights

- This is NOT an airport hotel. No shuttle service. This hotel is +20-30 mins (not 10 mins) away from the YYC airport, via car service (CAD $30 - $35) - The hotel is near a truck overnight stop / fueling station - The hotel is sketchy, with random off the street people bumming inside and around the property. The hotel has hired a security guard that stands outside the building - The walls are thin, likely no insulation, the doors have a +3" gap from the floor, you can see people's shadow standing in front of your door. The doors are hollow. The windows are old, and made of wood. You can hear cars/trucks start outside and people snoring next door. - They give you three pillows for a king bed - The hotel smells like Indian cusine - The mattress is horrible, the bed frame squeeks - The pictures are deciving as they are from a renovation (at best paint only) in the early 2000s - Hotel is not even worth $50 CAD a night

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Dining

On-site Indian restaurant and bar receive mixed feedback: some enjoyed meals and drinks, while others noted strong food smells, slow service, or late-night noise. Several guests wished breakfast were available.

Related guest reviews

10

Joan

Mar 15, 2025

·

Stayed 3 nights

Clean, quiet, restaurant on site, affordable, close to casino, entertainment, restaurants

2

Ralph

Jul 12, 2025

·

Stayed 2 nights

Room and hallway had a stale smell. Mattress was broken on one side. Staff used the one working elevator to move dead equipment all day. Shower area was disgusting. Room was grey and dingy. Carpet was dirty. Said they had a bar and restaurant that was open till 2, it was not, and it was just a cavernous space with no bar area. Puctures do not match anything in the hotel.

8

debhora

Sep 21, 2025

·

Stayed 1 night

Wish they had breakfast. Rooms we very clean though

10

Zach

Jul 11, 2025

·

Stayed 1 night

I was actually pretty amazed by this place. I wasn't expecting much, it was the cheapest place during stampede weekend but i was pleasantly surprised! Clean modern room, nice big TV, got a milkshake from the restaurant that was banging. The bathroom was relatively nice, toilet wobbled a bit in 204 and the beds were pretty stiff. Luckily i dont mind a firm bed. Overall a great stay.

6

Dixit

Aug 15, 2025

·

Stayed 2 nights

There is a Indian food restaurant on the ground floor which is great. And the hotel serves alcohol till 2am which is great. I got a beer from the gentlemen working at night named Shan I believe. He was very nice and deserves a raise.

4

Bobbi

Apr 28, 2025

·

Stayed 2 nights

Front desk staff were friendly, only good thing about this place. Walls in room were disgusting, I didn’t shower as I felt like I may be dirtier getting out of the shower then I was going in. Room smelled like the restaurant was vented straight into the room. Did not feel safe at night. Could not get the remote to work for the TV. Last but not least the Bed was the worst thing I’ve slept on, you could feel every spring and everytime I moved it would wake me up from how loud it was. I will most definitely not be back.

4

Linda

Oct 12, 2025

·

Stayed 2 nights

the windows let cold air and wind in and did not close right. The shower curtain and tub were dirty. the bed was hard like a sofa bed springs base. internet was speradic. went to get a snack from the restraunt and it took ove half an hour to get an appitizer. staff was ok but not very freindly. very bad experience over all and will not be going back there.

10

Joan

Mar 15, 2025

·

Stayed 2 nights

Clean, comfortable, had di you ng on site, easy to drive to, close to shopping..friendly.

8

Anna

Sep 21, 2025

·

Stayed 1 night

They should have a cafeteria for breakfast. Receptionists were friendly and accomodating.

4

Kylie

Apr 27, 2025

·

Stayed 1 night

The hotel was dirty with things dust clumps and random things like rocks and screws in the hallways. They have an Indian restaurant attached which is quite loud up until nearly 11pm. Would not recommend or stay again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $35	3 $35	4 $37	5 $35	6 $41	7 $44
8 $34	9 $34	10 $35	11 $40	12 $39	13 $59	14 $65
15 $40	16 $35	17 $37	18 $35	19 $35	20 $49	21 $47
22 $36	23 $36	24 $37	25 $37	26 $37	27 $49	28 $49
29 $36	30 $37

Su	Mo	Tu	We	Th	Fr	Sa
		1 $37	2 $36	3 $37	4 $49	5 $48
6 $37	7 $36	8 $36	9 $36	10 $37	11 $49	12 $49
13 $37	14 $36	15 $37	16 $37	17 $37	18 $49	19 $49
20 $37	21 $37	22 $37	23 $36	24 $49	25 $49	26 $52
27 $43	28 $43	29 $43	30 $43	31 $49

Emerald Hotel & Suites Calgary Airport

Prices for Emerald Hotel & Suites Calgary Airport

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Superior Room, 1 King Bed

Premium Suite, 1 King Bed with Sofa Bed, Kitchenette

Premium Suite, Multiple Beds, Kitchenette (Upgraded Bedding & Snack)

Standard Room, 1 Double Bed

Premium Suite, Multiple Beds (Upgraded Bedding & Snack)

Superior Room, 2 Double Beds

Guest reviews of Emerald Hotel & Suites Calgary Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Emerald Hotel & Suites Calgary Airport

Considering this hotel for your Calgary trip?

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