Le Petit CHARME-INN
US$229
/ night
Avg. for September
Prices for Le Petit CHARME-INN
Select dates to see prices and availability
US$229
/ night
Avg. for September
Monthly average prices
Nightly prices at Le Petit CHARME-INN average US$214 in the cheapest month (October) and US$262 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$241 |
| February | US$258 |
| March | US$244 |
| April | US$217 |
| May | US$216 |
| June | US$259 |
| July | US$252 |
| August | US$262 |
| September | US$229 |
| October | US$214 |
| November | US$215 |
| December | US$227 |
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Sept · US$229
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Most expensive: August (~US$262)
Cheapest: October (~US$214)
About this property
Spend the day on the slopes, or enjoy other recreational amenities, which include bicycles to rent. Additional features at this hotel include complimentary wireless internet access, ski storage, and a vending machine.
Amenities
Spend the day on the slopes, or enjoy other recreational amenities, which include bicycles to rent. Additional features at this hotel include complimentary wireless internet access, ski storage, and a vending machine.
Business amenities
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator.
Rooms
Stay in one of 20 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks, and housekeeping is provided daily.
Location
A stay at Le Petit CHARME-INN places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This ski hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Zermatt Visitor Center.
What's nearby
Zermatt-Matterhorn Ski Paradise(0.1 Miles)
Zermatt - Furi(0.1 Miles)
Furi - Riffelberg(0.1 Miles)
Furi Ski Area(0.1 Miles)
Matterhorn Museum(0.1 Miles)
St. Mauritius Church(0.1 Miles)
Mountaineers Cemetery(0.1 Miles)
Kirchbrücke(0.2 Miles)
Zermatt Visitor Center(0.4 Miles)
Tour Monte Rosa(0.4 Miles)
Zermatt–Sunnegga Funicular(0.4 Miles)
Zermatt-Furi Gondola(0.5 Miles)
Forest Fun Park(0.6 Miles)
Riffelberg - Gifthittli(1.4 Miles)
Cervino - Sci Estivo(1.4 Miles)
Sion (SIR)(48.6 Miles)
Geneva International Airport (GVA)(146.9 Miles)
Free wi-fi
Non-smoking rooms
Housekeeping
Safe-deposit box
Hiking
Vending machines
Location
Metzggasse 28, Zermatt, Switzerland
Zermatt-Matterhorn Ski Paradise (0.1 Miles)
Zermatt - Furi (0.1 Miles)
Furi - Riffelberg (0.1 Miles)
Furi Ski Area (0.1 Miles)
Matterhorn Museum (0.1 Miles)
St. Mauritius Church (0.1 Miles)
Room options
10
Single Room
Room details
1 Single Bed
129 ft²
Wi-Fi (Free)TV
13
Triple Room
Room details
3× Single Beds
Sleeps 3
194 ft²
Wi-Fi (Free)TV
13
Double Or Twin Room
Room details
1 Double Bed
2 Single Beds
Sleeps 2
161 ft²
Wi-Fi (Free)TV
Guest reviews of Le Petit CHARME-INN
8.6
Fabulous
Based on 2,258 verified reviews
Who stays here?
Business
1%
Couple
51%
Family
19%
Group
19%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
At Le Petit CHARME-INN, travellers frequently praise the friendly, helpful staff, the good-value location just off Zermatt’s main street, and the breakfast, plus a charming rooftop terrace with Matterhorn views when weather cooperates.
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What guests think
At Le Petit CHARME-INN, travellers frequently praise the friendly, helpful staff, the good-value location just off Zermatt’s main street, and the breakfast, plus a charming rooftop terrace with Matterhorn views when weather cooperates.
Many reviews mention a short uphill walk from the station and lifts, and a tiny elevator. Rooms are small and sometimes feel dated, though several bathrooms have been refreshed and beds are comfortable. Recurrent downsides are early-morning construction noise nearby and occasional musty or drain smells; one review reported bed bugs. Overall, expect a simple, budget-friendly base with warm service in a central spot.
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AI-generated summary based on recent guest reviews
Facilities
The rooftop terrace with Matterhorn views is a highlight. Facilities are basic but useful, including a very small elevator, luggage storage, and bar drink vouchers for skipping housekeeping; nearby construction has at times affected the terrace outlook.
Related guest reviews
10
Bongseok
29 Oct 2024
·
Stayed 2 nights
체르마트 역에서 캐리어 끌고 가기에는 조금 먼 거리였습니다. 하지만 숙소의 환대나 서비스는 좋았습니다. 숙소의 시설도 나름 깨끗하고 수납공간도 많아 좁지만 유용하게 사용했습니다. 조식도 과일과 빵, 견과류 등 종류가 다양해서 좋구요. 다만 엘리베이트가 좁고 무서워요. 그래도 없는 것 보다 훨씬 좋았어요. 그리고 옥상 정원에서 별구경할 수 있어요. 연박하면서 청소를 안해도 된다고 했더니 숙소 바에서 음료나 주류 등을 먹을 수 있는 쿠폰을 인원수만큼 주더군요. 물론 미리 지불한 청소비에 포함 되었겠지만요.
체르마트 역에서 캐리어 끌고 가기에는 조금 먼 거리였습니다. 하지만 숙소의 환대나 서비스는 좋았습니다. 숙소의 시설도 나름 깨끗하고 수납공간도 많아 좁지만 유용하게 사용했습니다. 조식도 과일과 빵, 견과류 등 종류가 다양해서 좋구요. 다만 엘리베이트가 좁고 무서워요. 그래도 없는 것 보다 훨씬 좋았어요. 그리고 옥상 정원에서 별구경할 수 있어요. 연박하면서 청소를 안해도 된다고 했더니 숙소 바에서 음료나 주류 등을 먹을 수 있는 쿠폰을 인원수만큼 주더군요. 물론 미리 지불한 청소비에 포함 되었겠지만요.
8
Linda
6 Jun 2025
·
Stayed 2 nights
Die Zimmer des Hotels sind recht klein, aber sauber und ordentlich. Auf der Dachterrasse kann man eine herrliche Aussicht genießen - Blick aufs Matterhorn includiert. Toll fanden wir, dass wir wählen konnten, ob das Zimmer gereinigt werden soll oder nicht. Und wenn nicht, dann haben wir als Ausgleich einen Gutschein für ein Freigetränk erhalten, das wir dann abends noch auf der Dachterrasse genossen haben. Das Personal, insbesondere der Herr an der Rezeption, ist supernett und total hilfsbereit. Mein Mann hatte einen runden Geburtstag. Ich hatte eine kleine Tischdeko mitgebracht und die Chefin hat dann morgens den Tisch total liebevoll gedeckt und Piccolos zum Frühstück spendiert. Der Herr an der Rezeption nimmt die Wünsche der Gäste wahr, ist gut drauf und hat immer ein Späßchen auf Lager. Ein herzliches Dankeschön nochmals an die Mitarbeiter/innen des Hotels für die total freundliche Unterstützung. Wir würden jederzeit gerne wieder hier Urlaub machen. Man wird als Gast wahrgenommen. Auch das Frühstück war gut und es fehlte an nichts.
Die Zimmer des Hotels sind recht klein, aber sauber und ordentlich. Auf der Dachterrasse kann man eine herrliche Aussicht genießen - Blick aufs Matterhorn includiert. Toll fanden wir, dass wir wählen konnten, ob das Zimmer gereinigt werden soll oder nicht. Und wenn nicht, dann haben wir als Ausgleich einen Gutschein für ein Freigetränk erhalten, das wir dann abends noch auf der Dachterrasse genossen haben. Das Personal, insbesondere der Herr an der Rezeption, ist supernett und total hilfsbereit. Mein Mann hatte einen runden Geburtstag. Ich hatte eine kleine Tischdeko mitgebracht und die Chefin hat dann morgens den Tisch total liebevoll gedeckt und Piccolos zum Frühstück spendiert. Der Herr an der Rezeption nimmt die Wünsche der Gäste wahr, ist gut drauf und hat immer ein Späßchen auf Lager. Ein herzliches Dankeschön nochmals an die Mitarbeiter/innen des Hotels für die total freundliche Unterstützung. Wir würden jederzeit gerne wieder hier Urlaub machen. Man wird als Gast wahrgenommen. Auch das Frühstück war gut und es fehlte an nichts.
6
Mackenzie
20 Oct 2023
·
Stayed 2 nights
The place is perfect for seeing Zermatt if you don’t plan to spend a ton of time in your hotel room. Room was clean and big enough to live in for one or two people. The biggest downside was the major construction happening right in front of the rooftop view of the Matterhorn which was not advertised in the booking.
The place is perfect for seeing Zermatt if you don’t plan to spend a ton of time in your hotel room. Room was clean and big enough to live in for one or two people. The biggest downside was the major construction happening right in front of the rooftop view of the Matterhorn which was not advertised in the booking.
8
CHEUK CHERRY
7 Nov 2023
·
Stayed 1 night
The rooftop terrace is open 24hr and offers a nice view of Matterhorn when it's not cloudy. Breakfast was great! Furniture was a bit older but very rustic. Luggage storage is convenient. Prepare to drag your luggages uphill or through cobble stone streets
The rooftop terrace is open 24hr and offers a nice view of Matterhorn when it's not cloudy. Breakfast was great! Furniture was a bit older but very rustic. Luggage storage is convenient. Prepare to drag your luggages uphill or through cobble stone streets
6
nicole
17 Nov 2025
·
Stayed 2 nights
The room is very cute and quaint. The staff was amazing. Location was not too bad. It’s a very small hotel. It’s in the name lol. The only thing is the smell of mildew and there was a plug-in air freshener that made me really sick so I had to wrap it in a towel and hide it in the bathroom, but I guess that was to cover up the mildew smell. I get it, It’s a older inn. The drink vouchers was awesome treat ! I guess the two things that were an issue, but not too much, was their air freshener and the fact there was construction right in front of my window. So I didn’t sleep very well. I wish the hotel would’ve notified via email that there would be construction right behind. Oh, and there rooftop has an amazing view of the Matterhorn when the weather is clear!! Thanks !
The room is very cute and quaint. The staff was amazing. Location was not too bad. It’s a very small hotel. It’s in the name lol. The only thing is the smell of mildew and there was a plug-in air freshener that made me really sick so I had to wrap it in a towel and hide it in the bathroom, but I guess that was to cover up the mildew smell. I get it, It’s a older inn. The drink vouchers was awesome treat ! I guess the two things that were an issue, but not too much, was their air freshener and the fact there was construction right in front of my window. So I didn’t sleep very well. I wish the hotel would’ve notified via email that there would be construction right behind. Oh, and there rooftop has an amazing view of the Matterhorn when the weather is clear!! Thanks !
10
Stephen
26 Jul 2025
·
Stayed 2 nights
Very polite and helpful staff. Wide selection for breakfast, and good quality. Bar prices are very reasonable. A good option of 1 drink per person for each day ypu dont require your room to be be made up. Staff are very knowledgeable of local walks etc.
Very polite and helpful staff. Wide selection for breakfast, and good quality. Bar prices are very reasonable. A good option of 1 drink per person for each day ypu dont require your room to be be made up. Staff are very knowledgeable of local walks etc.
10
Simon
2 Aug 2023
·
Stayed 1 night
A great little hotel, comfortable, good value and well located in the quieter part of town but only a few mins walk from everywhere. Nice modern bathrooms and a lovely included breakfast, we even had a view of the Matterhorn from our room, just! The open roof terrace is a great place to relax and there is a beer vending machine and free hot water in reception for making drinks. The staff are all lovely, kind and cheerful, highly recommended for a good value option in beautiful but otherwise expensive Zermatt! Recommended!
A great little hotel, comfortable, good value and well located in the quieter part of town but only a few mins walk from everywhere. Nice modern bathrooms and a lovely included breakfast, we even had a view of the Matterhorn from our room, just! The open roof terrace is a great place to relax and there is a beer vending machine and free hot water in reception for making drinks. The staff are all lovely, kind and cheerful, highly recommended for a good value option in beautiful but otherwise expensive Zermatt! Recommended!
8
RIMA
27 Mar 2024
·
Stayed 1 night
For the price and a one night stay it is very doable. Rooms are tiny and the stairs are scary but there is a small elevator which helps a lot! Breakfast very limited but does the job to start the day!
For the price and a one night stay it is very doable. Rooms are tiny and the stairs are scary but there is a small elevator which helps a lot! Breakfast very limited but does the job to start the day!
10
jian
9 May 2025
·
Stayed 2 nights
Nice antique hotel similar to the ones we stayed in switzerland. The room is small, the stairwell is winding and narrow, the lift can carry two people. There is a rooftop terrace that provides a nice view of the city. The sign of the hotel is different from the name used in Expedia, it took us a while to find the entrance. 10 mins walk from the train station and very close to the town center. The last stretch to the hotel is a climbing. Staffs are friendly and helpful. Breakfast included in our stay and the food is good.
Nice antique hotel similar to the ones we stayed in switzerland. The room is small, the stairwell is winding and narrow, the lift can carry two people. There is a rooftop terrace that provides a nice view of the city. The sign of the hotel is different from the name used in Expedia, it took us a while to find the entrance. 10 mins walk from the train station and very close to the town center. The last stretch to the hotel is a climbing. Staffs are friendly and helpful. Breakfast included in our stay and the food is good.
10
Simon
29 Jan 2025
·
Stayed 3 nights
Lovely, quiet B&B close to the centre of Zermatt, just over 10 minutes walk from both the train stations and the Matterhorn lifts. Room was quiet, warm and comfortable. Breakfast buffet was plentiful! Evening drinks available too (free voucher if you skip room cleaning) - the night porter was especially chatty and friendly! Would def stay again.
Lovely, quiet B&B close to the centre of Zermatt, just over 10 minutes walk from both the train stations and the Matterhorn lifts. Room was quiet, warm and comfortable. Breakfast buffet was plentiful! Evening drinks available too (free voucher if you skip room cleaning) - the night porter was especially chatty and friendly! Would def stay again.
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests find the hotel and bathrooms clean. However, several mention musty or sewer odors and occasional cobwebs, and there is one report of bed bugs.
Related guest reviews
4
Cindy
3 Oct 2023
·
Stayed 1 night
It’s an inexpensive choice and the rooms are clean. There is a school nearby - hope you like waking up early! Also, the bed was a bit uncomfortable. First thing you notice when you walk in is the smell of sewer gas.
It’s an inexpensive choice and the rooms are clean. There is a school nearby - hope you like waking up early! Also, the bed was a bit uncomfortable. First thing you notice when you walk in is the smell of sewer gas.
6
nicole
17 Nov 2025
·
Stayed 2 nights
The room is very cute and quaint. The staff was amazing. Location was not too bad. It’s a very small hotel. It’s in the name lol. The only thing is the smell of mildew and there was a plug-in air freshener that made me really sick so I had to wrap it in a towel and hide it in the bathroom, but I guess that was to cover up the mildew smell. I get it, It’s a older inn. The drink vouchers was awesome treat ! I guess the two things that were an issue, but not too much, was their air freshener and the fact there was construction right in front of my window. So I didn’t sleep very well. I wish the hotel would’ve notified via email that there would be construction right behind. Oh, and there rooftop has an amazing view of the Matterhorn when the weather is clear!! Thanks !
The room is very cute and quaint. The staff was amazing. Location was not too bad. It’s a very small hotel. It’s in the name lol. The only thing is the smell of mildew and there was a plug-in air freshener that made me really sick so I had to wrap it in a towel and hide it in the bathroom, but I guess that was to cover up the mildew smell. I get it, It’s a older inn. The drink vouchers was awesome treat ! I guess the two things that were an issue, but not too much, was their air freshener and the fact there was construction right in front of my window. So I didn’t sleep very well. I wish the hotel would’ve notified via email that there would be construction right behind. Oh, and there rooftop has an amazing view of the Matterhorn when the weather is clear!! Thanks !
2
Glenda
26 Apr 2024
·
Stayed 1 night
I was bitten by bed bugs. Management was advised and they have not responded as they should. On the surface, it is a nice hotel, but bed bugs are a problem
I was bitten by bed bugs. Management was advised and they have not responded as they should. On the surface, it is a nice hotel, but bed bugs are a problem
10
Timothy
19 Dec 2023
·
Stayed 2 nights
Great location in the heart of Zermatt. Room was clean and comfortable. I enjoyed the breakfast in the morning.
Great location in the heart of Zermatt. Room was clean and comfortable. I enjoyed the breakfast in the morning.
10
Bibiana
30 Jul 2022
·
Stayed 1 night
Sehr sauberes Zimmer mit sehr schönem Bad (Rainshower!), alles ziemlich neu. Reichliche Auswahl beim sehr guten Frühstücksbuffet. Ausgesprochen freundliches Personal. Zentrale Lage - weniger als 10 min zum Bahnhof. Ausgezeichnetes Preis-Leistungsverhältnis
Sehr sauberes Zimmer mit sehr schönem Bad (Rainshower!), alles ziemlich neu. Reichliche Auswahl beim sehr guten Frühstücksbuffet. Ausgesprochen freundliches Personal. Zentrale Lage - weniger als 10 min zum Bahnhof. Ausgezeichnetes Preis-Leistungsverhältnis
10
Heather
22 May 2024
·
Stayed 2 nights
The staff were lovely...they were so friendly, welcoming, helpful, and kind. The bed and pillow were the best we have stayed in these last 3 weeks. We have travelled ftom Andalusia and all through Switzerland and this was the most comfortable. The breakfast was second to none....sooooooo much to choose from. Only one issue was a smell coming from the shower drain. Oh well!!!
The staff were lovely...they were so friendly, welcoming, helpful, and kind. The bed and pillow were the best we have stayed in these last 3 weeks. We have travelled ftom Andalusia and all through Switzerland and this was the most comfortable. The breakfast was second to none....sooooooo much to choose from. Only one issue was a smell coming from the shower drain. Oh well!!!
8
nicole
24 Nov 2025
·
Stayed 1 night
Hotel was great. Staff was excellent . Only issues that I had was they had a super strong air freshener but i think it was to cover the musty water smell. I unplugged it so was fine. But I was a little upset that they didn’t let me know there was construction work literally behind my window at 7 am. Thankfully noting on weekend. A little note to let me know before hand would of been great . But all in all , I would still recommend this hotel. I would come back !
Hotel was great. Staff was excellent . Only issues that I had was they had a super strong air freshener but i think it was to cover the musty water smell. I unplugged it so was fine. But I was a little upset that they didn’t let me know there was construction work literally behind my window at 7 am. Thankfully noting on weekend. A little note to let me know before hand would of been great . But all in all , I would still recommend this hotel. I would come back !
10
Beewah
17 Oct 2023
·
Stayed 2 nights
Nice little hotel with good breakfast in the center of Zermatt . Reasonable price compare to other hotels, clean bathroom.
Nice little hotel with good breakfast in the center of Zermatt . Reasonable price compare to other hotels, clean bathroom.
6
David
14 Jun 2025
·
Stayed 3 nights
It’s noisy when you open the window. There are cobwebs on the celling.
It’s noisy when you open the window. There are cobwebs on the celling.
10
Rudolf
20 Nov 2024
·
Stayed 2 nights
Alles sehr sauber, gutes Frühstück und freundliches Personal
Alles sehr sauber, gutes Frühstück und freundliches Personal
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AI-generated summary based on recent guest reviews
Rooms
Rooms are small and sometimes feel dated, though several bathrooms are refurbished and beds are generally comfortable. Some rooms were affected by nearby construction noise in the morning.
Related guest reviews
8
Andrea
7 Nov 2025
·
Stayed 3 nights
FRÜHSTÜCK WAR SEHR GUT.Der Blick auf das Matterhorn war gut.Mein Einzelzimmer war sehr klein
FRÜHSTÜCK WAR SEHR GUT.Der Blick auf das Matterhorn war gut.Mein Einzelzimmer war sehr klein
10
SOYOUNG
8 Jun 2023
·
Stayed 1 night
일박 하기에 괜찮은 숙소였습니다 화장실은 넓고 깨끗했으며 침구도 깔끔했습니다 다만 방 사이즈는 캐리어 놓기엔 부족해 보였습니다. 간편한 여행에 좋을 듯하네요.
일박 하기에 괜찮은 숙소였습니다 화장실은 넓고 깨끗했으며 침구도 깔끔했습니다 다만 방 사이즈는 캐리어 놓기엔 부족해 보였습니다. 간편한 여행에 좋을 듯하네요.
8
Steven
4 Jun 2024
·
Stayed 2 nights
Classic alpine B&B in the heart of Zermatt. Small rooms but everything you need is available and the cleaning service is good. Location is good, I especially liked how it was close to the gondola. Breakfast was nothing fancy but got the job done. Staff were cold and did not seem friendly in the slightest. If you’re solo or a couple on a budget, this is a good option. If you’re a family or care about customer service, avoid this place.
Classic alpine B&B in the heart of Zermatt. Small rooms but everything you need is available and the cleaning service is good. Location is good, I especially liked how it was close to the gondola. Breakfast was nothing fancy but got the job done. Staff were cold and did not seem friendly in the slightest. If you’re solo or a couple on a budget, this is a good option. If you’re a family or care about customer service, avoid this place.
8
Richard
17 Oct 2023
·
Stayed 1 night
Considering the cost of most hotels in this area, Le Petit was a good value. It is an older hotel, and the elevator is extremely tiny. The hill to walk up to get to the hotel is fairly steep, and one member of our family had some difficulty getting up the hill. The room is very small and could use renovation. The staff was excellent in explaining the facilities and where to go for the best views in town. Breakfast was good. Overall, a very good value and we enjoyed our stay.
Considering the cost of most hotels in this area, Le Petit was a good value. It is an older hotel, and the elevator is extremely tiny. The hill to walk up to get to the hotel is fairly steep, and one member of our family had some difficulty getting up the hill. The room is very small and could use renovation. The staff was excellent in explaining the facilities and where to go for the best views in town. Breakfast was good. Overall, a very good value and we enjoyed our stay.
10
Simon
2 Aug 2023
·
Stayed 1 night
A great little hotel, comfortable, good value and well located in the quieter part of town but only a few mins walk from everywhere. Nice modern bathrooms and a lovely included breakfast, we even had a view of the Matterhorn from our room, just! The open roof terrace is a great place to relax and there is a beer vending machine and free hot water in reception for making drinks. The staff are all lovely, kind and cheerful, highly recommended for a good value option in beautiful but otherwise expensive Zermatt! Recommended!
A great little hotel, comfortable, good value and well located in the quieter part of town but only a few mins walk from everywhere. Nice modern bathrooms and a lovely included breakfast, we even had a view of the Matterhorn from our room, just! The open roof terrace is a great place to relax and there is a beer vending machine and free hot water in reception for making drinks. The staff are all lovely, kind and cheerful, highly recommended for a good value option in beautiful but otherwise expensive Zermatt! Recommended!
8
RIMA
27 Mar 2024
·
Stayed 1 night
For the price and a one night stay it is very doable. Rooms are tiny and the stairs are scary but there is a small elevator which helps a lot! Breakfast very limited but does the job to start the day!
For the price and a one night stay it is very doable. Rooms are tiny and the stairs are scary but there is a small elevator which helps a lot! Breakfast very limited but does the job to start the day!
8
Chiekling Lisa
23 Jul 2025
·
Stayed 2 nights
The location was excellent, located just off the main street in Zermatt. The staff were friendly and the breakfast was good. My room was small and a bit old (could do with a refresh), but it was good value for Zermatt where hotel prices are high.
The location was excellent, located just off the main street in Zermatt. The staff were friendly and the breakfast was good. My room was small and a bit old (could do with a refresh), but it was good value for Zermatt where hotel prices are high.
8
Vasile
1 Oct 2025
·
Stayed 2 nights
Room was small but clean and comfortable. Unfortunately the construction next door made it impossible to sleep past 7am or to have a daytime nap, and windows had to be closed to keep out the dust. Staff were fantastic. Breakfast was delicious. When the construction is finished it will be nicer to stay there.
Room was small but clean and comfortable. Unfortunately the construction next door made it impossible to sleep past 7am or to have a daytime nap, and windows had to be closed to keep out the dust. Staff were fantastic. Breakfast was delicious. When the construction is finished it will be nicer to stay there.
8
Chris
26 Dec 2024
·
Stayed 2 nights
We had a comfortable stay here for 2 nights. Most staff were quite friendly. Good breakfast. Construction next door. Quite handy spot. Lovely refurbed bathroom.
We had a comfortable stay here for 2 nights. Most staff were quite friendly. Good breakfast. Construction next door. Quite handy spot. Lovely refurbed bathroom.
6
Shane A
10 May 2025
·
Stayed 2 nights
It’s a quaint, but dated hotel. Wonderful family run. The pillows need to be updated, very soft, zero support…. Or maybe I’m just old.
It’s a quaint, but dated hotel. Wonderful family run. The pillows need to be updated, very soft, zero support…. Or maybe I’m just old.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, helpful, and informative, with staff offering local tips and thoughtful touches. A few reviewers reported poor responsiveness or unfriendly interactions.
Related guest reviews
10
Christian
27 May 2024
·
Stayed 3 nights
I don't write reviews much, but the service here was outstanding! Michael made our stay feel amazing and it truly felt charming. Thank you for our visit to Zermatt!
I don't write reviews much, but the service here was outstanding! Michael made our stay feel amazing and it truly felt charming. Thank you for our visit to Zermatt!
8
Linda
6 Jun 2025
·
Stayed 2 nights
Die Zimmer des Hotels sind recht klein, aber sauber und ordentlich. Auf der Dachterrasse kann man eine herrliche Aussicht genießen - Blick aufs Matterhorn includiert. Toll fanden wir, dass wir wählen konnten, ob das Zimmer gereinigt werden soll oder nicht. Und wenn nicht, dann haben wir als Ausgleich einen Gutschein für ein Freigetränk erhalten, das wir dann abends noch auf der Dachterrasse genossen haben. Das Personal, insbesondere der Herr an der Rezeption, ist supernett und total hilfsbereit. Mein Mann hatte einen runden Geburtstag. Ich hatte eine kleine Tischdeko mitgebracht und die Chefin hat dann morgens den Tisch total liebevoll gedeckt und Piccolos zum Frühstück spendiert. Der Herr an der Rezeption nimmt die Wünsche der Gäste wahr, ist gut drauf und hat immer ein Späßchen auf Lager. Ein herzliches Dankeschön nochmals an die Mitarbeiter/innen des Hotels für die total freundliche Unterstützung. Wir würden jederzeit gerne wieder hier Urlaub machen. Man wird als Gast wahrgenommen. Auch das Frühstück war gut und es fehlte an nichts.
Die Zimmer des Hotels sind recht klein, aber sauber und ordentlich. Auf der Dachterrasse kann man eine herrliche Aussicht genießen - Blick aufs Matterhorn includiert. Toll fanden wir, dass wir wählen konnten, ob das Zimmer gereinigt werden soll oder nicht. Und wenn nicht, dann haben wir als Ausgleich einen Gutschein für ein Freigetränk erhalten, das wir dann abends noch auf der Dachterrasse genossen haben. Das Personal, insbesondere der Herr an der Rezeption, ist supernett und total hilfsbereit. Mein Mann hatte einen runden Geburtstag. Ich hatte eine kleine Tischdeko mitgebracht und die Chefin hat dann morgens den Tisch total liebevoll gedeckt und Piccolos zum Frühstück spendiert. Der Herr an der Rezeption nimmt die Wünsche der Gäste wahr, ist gut drauf und hat immer ein Späßchen auf Lager. Ein herzliches Dankeschön nochmals an die Mitarbeiter/innen des Hotels für die total freundliche Unterstützung. Wir würden jederzeit gerne wieder hier Urlaub machen. Man wird als Gast wahrgenommen. Auch das Frühstück war gut und es fehlte an nichts.
8
Steven
4 Jun 2024
·
Stayed 2 nights
Classic alpine B&B in the heart of Zermatt. Small rooms but everything you need is available and the cleaning service is good. Location is good, I especially liked how it was close to the gondola. Breakfast was nothing fancy but got the job done. Staff were cold and did not seem friendly in the slightest. If you’re solo or a couple on a budget, this is a good option. If you’re a family or care about customer service, avoid this place.
Classic alpine B&B in the heart of Zermatt. Small rooms but everything you need is available and the cleaning service is good. Location is good, I especially liked how it was close to the gondola. Breakfast was nothing fancy but got the job done. Staff were cold and did not seem friendly in the slightest. If you’re solo or a couple on a budget, this is a good option. If you’re a family or care about customer service, avoid this place.
10
Stephen
26 Jul 2025
·
Stayed 2 nights
Very polite and helpful staff. Wide selection for breakfast, and good quality. Bar prices are very reasonable. A good option of 1 drink per person for each day ypu dont require your room to be be made up. Staff are very knowledgeable of local walks etc.
Very polite and helpful staff. Wide selection for breakfast, and good quality. Bar prices are very reasonable. A good option of 1 drink per person for each day ypu dont require your room to be be made up. Staff are very knowledgeable of local walks etc.
10
Daniel
4 May 2025
·
Stayed 5 nights
All the staff to the hotel was amazing! They were all very helpful, kind and went out their way to help with any other inquiries. There seemed to be some construction around the area, which was loud but that's not the property's fault.
All the staff to the hotel was amazing! They were all very helpful, kind and went out their way to help with any other inquiries. There seemed to be some construction around the area, which was loud but that's not the property's fault.
10
Danna
30 Jun 2024
·
Stayed 3 nights
La Petite Charme Inn is a cozy and unique hotel that cares about its visitors. We received a called from the owner checking on us when we had not arrived as previously planned. This was the second time we chose the Inn while visiting Zermatt and we will return. The staff is exceptionally attentive and friendly. The inn itself is comfortable and brings the simple days of Switzerland to life.
La Petite Charme Inn is a cozy and unique hotel that cares about its visitors. We received a called from the owner checking on us when we had not arrived as previously planned. This was the second time we chose the Inn while visiting Zermatt and we will return. The staff is exceptionally attentive and friendly. The inn itself is comfortable and brings the simple days of Switzerland to life.
10
Julia
22 Jul 2025
·
Stayed 1 night
This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
10
Paul
31 May 2025
·
Stayed 2 nights
Bed & breakfast accommodation with a rooftop “courtyard” type setting with incredible views of the mountains, customer service was first class, nothing was too much trouble for them, I highly recommend staying here if you’re coming to Zermatt
Bed & breakfast accommodation with a rooftop “courtyard” type setting with incredible views of the mountains, customer service was first class, nothing was too much trouble for them, I highly recommend staying here if you’re coming to Zermatt
10
Jan
25 Apr 2025
·
Stayed 5 nights
I had a great stay at this hotel! The location is excellent—close to everything you might need, with easy access to local attractions and restaurants. The staff were incredibly friendly and welcoming, always ready to help with a smile. Breakfast was a highlight, with a nice variety of fresh and tasty options to start the day right. I’d definitely stay here again!
I had a great stay at this hotel! The location is excellent—close to everything you might need, with easy access to local attractions and restaurants. The staff were incredibly friendly and welcoming, always ready to help with a smile. Breakfast was a highlight, with a nice variety of fresh and tasty options to start the day right. I’d definitely stay here again!
2
NANAMI
1 Sept 2025
·
Stayed 1 night
対応、そしてサービス、施設共に非常に不快な思いをした最悪なホテルでした。 まずはシャワーの排水口が詰まっていて水が溢れ出てき、部屋の床中が一瞬にしてびしょびしょになった。排水口が詰まっているせいでシャワーも浴びることもできなかった。 また、ドライヤーが二つあったうちの一つ(壁に備え付けられているもの)が使用もしていないのに火花が出て、煙がでてき、非常に危なかった。二つドライヤーがあったのは恐らくホテル側がドライヤーがショートしているのを知っていたから別のドライヤーを置いていた体と思われる。 ドライヤーからの火花がでていたのが発覚したのはフロントが閉まった21時過ぎであった為、電話をしたが21時まである為、明日の朝対応すると言われた。 ショートしているドライヤーがある中で寝るということなんてできないし 人命に関わることに繋がりかねない問題が起こっている中でそのような対応をされたのは非常に不快であった。 再度電話をするとスタッフの方2名が来てくださり、別のホテルの部屋へ移動するか、このままこの部屋で寝るかの二択を選択させられ、別のバタフライホテルへ移動することへなった。この時点で23時過ぎ。 別のホテルのフロントへつくと、フロントスタッフ(女性の年配の方)が対応してくれたが、私のシフトは23時までなのに対応している。あなたの名前で三件の予約が入っている。(実際は1件しか予約を入れていない、エクスペディアの予約番号を伝えても適当にあしらわれ、三件あなたの名前で予約があると押し通された。) 翌日、金髪の女性スタッフにあなたは三件予約があり、その2件は支払われていないから2件分の料金を支払ってくださいと言われた。何度も私の予約は一つしかないと主張したにも関わらず何度も三件あると言われ、支払ってくださいと言われた。 しかし、実際予約を確認すると一件のみ。謝罪はして頂けましたが非常に不快な気分でした。 そして、朝は電気のブレーカーが落とされており携帯の充電もできず、準備もできなかった。 電気が使えないと困るのでフロントへ行くと勤務時間外であったスタッフがおり、7時まで待ってください。と言われた。 再度伝えると対応してくださり、電気をつけて下さったが不服そうな顔をしながら対応さ非常に不快だった。 施設側での問題で夜中遅くに外を出てまでルームチェンジを行った挙句、対応も遅く、シャワーも浴びれない。 朝は電気も使えず非常に最低な宿泊でした。 スタッフの人を見下した態度にもあまりにも驚愕でした。 宿泊施設でこんなにも不快な思いをしたのは初めてです。返金対応もなかったです。 ショートしたドライヤーがあるのをわかっていながら修理もせずに置いてあるなんて火事になったらどうするんでしょうか、、 人の命を軽く見過ぎです。
対応、そしてサービス、施設共に非常に不快な思いをした最悪なホテルでした。 まずはシャワーの排水口が詰まっていて水が溢れ出てき、部屋の床中が一瞬にしてびしょびしょになった。排水口が詰まっているせいでシャワーも浴びることもできなかった。 また、ドライヤーが二つあったうちの一つ(壁に備え付けられているもの)が使用もしていないのに火花が出て、煙がでてき、非常に危なかった。二つドライヤーがあったのは恐らくホテル側がドライヤーがショートしているのを知っていたから別のドライヤーを置いていた体と思われる。 ドライヤーからの火花がでていたのが発覚したのはフロントが閉まった21時過ぎであった為、電話をしたが21時まである為、明日の朝対応すると言われた。 ショートしているドライヤーがある中で寝るということなんてできないし 人命に関わることに繋がりかねない問題が起こっている中でそのような対応をされたのは非常に不快であった。 再度電話をするとスタッフの方2名が来てくださり、別のホテルの部屋へ移動するか、このままこの部屋で寝るかの二択を選択させられ、別のバタフライホテルへ移動することへなった。この時点で23時過ぎ。 別のホテルのフロントへつくと、フロントスタッフ(女性の年配の方)が対応してくれたが、私のシフトは23時までなのに対応している。あなたの名前で三件の予約が入っている。(実際は1件しか予約を入れていない、エクスペディアの予約番号を伝えても適当にあしらわれ、三件あなたの名前で予約があると押し通された。) 翌日、金髪の女性スタッフにあなたは三件予約があり、その2件は支払われていないから2件分の料金を支払ってくださいと言われた。何度も私の予約は一つしかないと主張したにも関わらず何度も三件あると言われ、支払ってくださいと言われた。 しかし、実際予約を確認すると一件のみ。謝罪はして頂けましたが非常に不快な気分でした。 そして、朝は電気のブレーカーが落とされており携帯の充電もできず、準備もできなかった。 電気が使えないと困るのでフロントへ行くと勤務時間外であったスタッフがおり、7時まで待ってください。と言われた。 再度伝えると対応してくださり、電気をつけて下さったが不服そうな顔をしながら対応さ非常に不快だった。 施設側での問題で夜中遅くに外を出てまでルームチェンジを行った挙句、対応も遅く、シャワーも浴びれない。 朝は電気も使えず非常に最低な宿泊でした。 スタッフの人を見下した態度にもあまりにも驚愕でした。 宿泊施設でこんなにも不快な思いをしたのは初めてです。返金対応もなかったです。 ショートしたドライヤーがあるのをわかっていながら修理もせずに置いてあるなんて火事になったらどうするんでしょうか、、 人の命を軽く見過ぎです。
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AI-generated summary based on recent guest reviews
Location
Central and convenient for walking to the main street, station (about 10 minutes), and lifts. Reaching the hotel involves a short uphill or cobblestone walk that some found challenging.
Related guest reviews
4
Bela
8 Sept 2025
·
Stayed 2 nights
Small room Construction going on next to hotel Far feom Station
Small room Construction going on next to hotel Far feom Station
8
CHEUK CHERRY
7 Nov 2023
·
Stayed 1 night
The rooftop terrace is open 24hr and offers a nice view of Matterhorn when it's not cloudy. Breakfast was great! Furniture was a bit older but very rustic. Luggage storage is convenient. Prepare to drag your luggages uphill or through cobble stone streets
The rooftop terrace is open 24hr and offers a nice view of Matterhorn when it's not cloudy. Breakfast was great! Furniture was a bit older but very rustic. Luggage storage is convenient. Prepare to drag your luggages uphill or through cobble stone streets
10
David
16 Jun 2024
·
Stayed 3 nights
For Zermatt, it is very reasonably priced and just a couple minutes walk to the main business street. Everyone was fine.
For Zermatt, it is very reasonably priced and just a couple minutes walk to the main business street. Everyone was fine.
10
Anthony
14 Mar 2025
·
Stayed 1 night
Very nice walking distance to the cable car, nice breakfast, and clean cozy room. It was a lovely place to stay if you're in zermatt
Very nice walking distance to the cable car, nice breakfast, and clean cozy room. It was a lovely place to stay if you're in zermatt
10
Julia
22 Jul 2025
·
Stayed 1 night
This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
10
Jonathan
1 Jul 2024
·
Stayed 2 nights
If you're willing to walk uphill a little way, Le Petit Charm Inn is an excellent option in Zermatt.
If you're willing to walk uphill a little way, Le Petit Charm Inn is an excellent option in Zermatt.
8
??
20 Sept 2025
·
Stayed 1 night
Location is best
Location is best
10
David
31 Aug 2024
·
Stayed 5 nights
Great little hotel close to the mountain lifts. Very friendly staff and copious breakfasts!
Great little hotel close to the mountain lifts. Very friendly staff and copious breakfasts!
8
Gary
25 Apr 2025
·
Stayed 3 nights
Hotel rooms are small, hence the name. Overall very clean and the staff are friendly and helpful. Very close to centre of town and 3 minutes walk to the free bus.
Hotel rooms are small, hence the name. Overall very clean and the staff are friendly and helpful. Very close to centre of town and 3 minutes walk to the free bus.
10
Beewah
17 Oct 2023
·
Stayed 2 nights
Nice little hotel with good breakfast in the center of Zermatt . Reasonable price compare to other hotels, clean bathroom.
Nice little hotel with good breakfast in the center of Zermatt . Reasonable price compare to other hotels, clean bathroom.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is consistently rated good with plenty of options, and some dietary needs accommodated. A few reviewers described it as basic or limited.
Related guest reviews
8
Maria
5 Jul 2025
·
Stayed 2 nights
The staff were wonderful. It’s located very convenient to walking to all areas. The breakfast is basic but very good. The rooms are extremely small and need some upgrading. Would stay again
The staff were wonderful. It’s located very convenient to walking to all areas. The breakfast is basic but very good. The rooms are extremely small and need some upgrading. Would stay again
8
Andrea
7 Nov 2025
·
Stayed 3 nights
FRÜHSTÜCK WAR SEHR GUT.Der Blick auf das Matterhorn war gut.Mein Einzelzimmer war sehr klein
FRÜHSTÜCK WAR SEHR GUT.Der Blick auf das Matterhorn war gut.Mein Einzelzimmer war sehr klein
8
RIMA
27 Mar 2024
·
Stayed 1 night
For the price and a one night stay it is very doable. Rooms are tiny and the stairs are scary but there is a small elevator which helps a lot! Breakfast very limited but does the job to start the day!
For the price and a one night stay it is very doable. Rooms are tiny and the stairs are scary but there is a small elevator which helps a lot! Breakfast very limited but does the job to start the day!
10
Julia
22 Jul 2025
·
Stayed 1 night
This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
8
Chiekling Lisa
23 Jul 2025
·
Stayed 2 nights
The location was excellent, located just off the main street in Zermatt. The staff were friendly and the breakfast was good. My room was small and a bit old (could do with a refresh), but it was good value for Zermatt where hotel prices are high.
The location was excellent, located just off the main street in Zermatt. The staff were friendly and the breakfast was good. My room was small and a bit old (could do with a refresh), but it was good value for Zermatt where hotel prices are high.
8
Vasile
1 Oct 2025
·
Stayed 2 nights
Room was small but clean and comfortable. Unfortunately the construction next door made it impossible to sleep past 7am or to have a daytime nap, and windows had to be closed to keep out the dust. Staff were fantastic. Breakfast was delicious. When the construction is finished it will be nicer to stay there.
Room was small but clean and comfortable. Unfortunately the construction next door made it impossible to sleep past 7am or to have a daytime nap, and windows had to be closed to keep out the dust. Staff were fantastic. Breakfast was delicious. When the construction is finished it will be nicer to stay there.
10
Bibiana
30 Jul 2022
·
Stayed 1 night
Sehr sauberes Zimmer mit sehr schönem Bad (Rainshower!), alles ziemlich neu. Reichliche Auswahl beim sehr guten Frühstücksbuffet. Ausgesprochen freundliches Personal. Zentrale Lage - weniger als 10 min zum Bahnhof. Ausgezeichnetes Preis-Leistungsverhältnis
Sehr sauberes Zimmer mit sehr schönem Bad (Rainshower!), alles ziemlich neu. Reichliche Auswahl beim sehr guten Frühstücksbuffet. Ausgesprochen freundliches Personal. Zentrale Lage - weniger als 10 min zum Bahnhof. Ausgezeichnetes Preis-Leistungsverhältnis
10
Simon
29 Jan 2025
·
Stayed 3 nights
Lovely, quiet B&B close to the centre of Zermatt, just over 10 minutes walk from both the train stations and the Matterhorn lifts. Room was quiet, warm and comfortable. Breakfast buffet was plentiful! Evening drinks available too (free voucher if you skip room cleaning) - the night porter was especially chatty and friendly! Would def stay again.
Lovely, quiet B&B close to the centre of Zermatt, just over 10 minutes walk from both the train stations and the Matterhorn lifts. Room was quiet, warm and comfortable. Breakfast buffet was plentiful! Evening drinks available too (free voucher if you skip room cleaning) - the night porter was especially chatty and friendly! Would def stay again.
8
ALEJANDRO
2 Feb 2024
·
Stayed 1 night
Nice hotel with an exceptional location in Zermatt. The room was extremely basic, with hardly any room to walk between the beds, but beds were comfortable and the room was clean. Breakfast was good, although limited in options.
Nice hotel with an exceptional location in Zermatt. The room was extremely basic, with hardly any room to walk between the beds, but beds were comfortable and the room was clean. Breakfast was good, although limited in options.
10
Wendy
18 Sept 2025
·
Stayed 2 nights
Breakfast was great- lots of options and the owner was happy to accomodate gluten free’ Walking distance from the train- very well located and. There is a lift and roof top to view the town-
Breakfast was great- lots of options and the owner was happy to accomodate gluten free’ Walking distance from the train- very well located and. There is a lift and roof top to view the town-
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AI-generated summary based on recent guest reviews
6
Mauro
16 Aug 2026
·
Stayed 3 nights
The location is a bit off the main area and up a steep hill. The room and bathroom were extremely small. The staff was great and the breakfast was great. The facility could use an update especially the elevator and roof deck.
The location is a bit off the main area and up a steep hill. The room and bathroom were extremely small. The staff was great and the breakfast was great. The facility could use an update especially the elevator and roof deck.
6
ken
14 Jun 2026
·
Stayed 2 nights
Very small double room, smallest of our Europe holiday rooms. Comfortable room and decent breakfast but hardly any room to move in our unit. Reasonable location.
Very small double room, smallest of our Europe holiday rooms. Comfortable room and decent breakfast but hardly any room to move in our unit. Reasonable location.
10
cynthia
8 Jun 2026
·
Stayed 1 night
Convenient location. The stuff is very friendly. Good breakfast.
Convenient location. The stuff is very friendly. Good breakfast.
10
Linda
6 Jun 2026
·
Stayed 3 nights
Loved this little place, the staff were all very friendly. The breakfast was excellent too!!
Loved this little place, the staff were all very friendly. The breakfast was excellent too!!
10
MIN
5 Jun 2026
·
Stayed 1 night
Great place for staying!
Great place for staying!
FAQs about Le Petit CHARME-INN
Does the hotel allow pets?
Pets are allowed at the property with a fee of CHF 10.00 per pet, per day. Service animals are exempt from this fee.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 8:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer?
The property features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.
Where is the hotel located in relation to key landmarks?
The hotel is located in the heart of Zermatt, just 0.1 mi from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Other nearby attractions include the Zermatt–Sunnegga Funicular and the Matterhorn Museum, both within 0.2 km.
What are the policies for guests staying with children?
Children are allowed at the property. However, specific policies regarding the minimum age for free stays are not provided.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: NO DATA
- 2026-09-22: 182.28418404922485USD
- 2026-09-23: 250.4971390512085USD
- 2026-09-24: 211.85711898239134USD
- 2026-09-25: 211.80511759872437USD
- 2026-09-26: 261.62860213119507USD
- 2026-09-27: 181.37436980026246USD
- 2026-09-28: 220.43407532958983USD
- 2026-09-29: 278.48039238555907USD
- 2026-09-30: 210.29147840011598USD
- 2026-10-01: 206.68940274353028USD
- 2026-10-02: 283.4847031997681USD
- 2026-10-03: NO DATA
- 2026-10-04: 200.00692749160766USD
- 2026-10-05: 203.03011156723022USD
- 2026-10-06: 243.53215560928345USD
- 2026-10-07: 198.72096056900025USD
- 2026-10-08: 178.2049974472046USD
- 2026-10-09: 197.63117114089965USD
- 2026-10-10: 197.85112719543457USD
- 2026-10-11: 216.70147130081176USD
- 2026-10-12: 175.77610240127564USD
- 2026-10-13: 180.35456877548216USD
- 2026-10-14: NO DATA
- 2026-10-15: 192.23223071456908USD
- 2026-10-16: 195.20103380081176USD
- 2026-10-17: 189.5327605014038USD
- 2026-10-18: 162.29103430023193USD
- 2026-10-19: 165.41694385482788USD
- 2026-10-20: 172.13210369110107USD
- 2026-10-21: 177.45514169403077USD
- 2026-10-22: 176.7252851271057USD
- 2026-10-23: 164.1577474964905USD
- 2026-10-24: 257.48941797042846USD
- 2026-10-25: 205.359658074646USD
- 2026-10-26: 168.18696237854004USD
- 2026-10-27: 167.2171505708313USD
- 2026-10-28: 155.51944631378174USD
- 2026-10-29: 188.45850849884033USD
- 2026-10-30: 195.4716089680481USD
- 2026-10-31: 197.85112719543457USD
- 2026-11-01: 168.48689768096924USD
- 2026-11-02: 179.61472136398316USD
- 2026-11-03: 158.73882538101196USD
- 2026-11-04: 158.56686387405395USD
- 2026-11-05: 172.60610015258789USD
- 2026-11-06: 187.29320158355713USD
- 2026-11-07: 230.04894220092774USD
- 2026-11-08: 189.2328251989746USD
- 2026-11-09: 166.62552110046386USD
- 2026-11-10: 157.5490575187683USD
- 2026-11-11: 162.51807668060303USD
- 2026-11-12: 162.97798797592162USD
- 2026-11-13: 197.2112582180786USD
- 2026-11-14: 200.86054105270387USD
- 2026-11-15: 170.076596776886USD
- 2026-11-16: 176.0486197467041USD
- 2026-11-17: 164.63765797805786USD
- 2026-11-18: 171.4594276496887USD
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
The front desk is open daily from 7:00 AM - 8:00 PM. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Pet fee: CHF 10.00 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Non-smoking rooms
Housekeeping
Safe-deposit box
Hiking
Vending machines
Services
Housekeeping
Safe-deposit box
Ski Storage
Internet
Free wi-fi
General
Non-smoking rooms
Vending machines
Activities
Hiking
Terrace