What are the standard check-in and check-out times?

Check-in is available from 15:00 until 20:00, and check-out is at 11:00. Information on early or late check-in/check-out availability and costs is not specified.

Where is the property located in relation to key landmarks?

The property is located 300 meters from Zermatt center, 600 meters from the ZBAG funicular, and 1 kilometer from the cable car to the ski slopes. Public transport options are not specified.

Hotel Walliserhof Zermatt - Comfort in the Heart of Switzerland

Average nightly price at Hotel Walliserhof Zermatt by month, last 12 months (USD)
Month	Average price
January	US$369
February	US$531
March	US$471
April	US$296
May	US$261
June	US$344
July	US$331
August	US$320
September	US$295
October	US$288
December	US$333

What guests think

At Hotel Walliserhof Zermatt, travellers highlight a central location near the train station, friendly and welcoming staff, spacious traditional rooms, and overall charm, creating a comfortable base for exploring Zermatt.

Breakfast and the on-site restaurant are widely praised, and the compact spa/sauna is a pleasant bonus, though the whirlpool can feel small or not hot enough. A few drawbacks include no air conditioning leading to warm rooms in sunny weather and occasionally rigid check-in or front-desk arrangements. Overall, it suits travellers seeking classic Swiss character and convenience in Zermatt.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small spa and sauna areas are appreciated and generally pleasant, though the whirlpool can feel small or not hot enough. The on-site restaurant and patio draw frequent praise.

Related guest reviews

10

JANE

26 Jun 2024

·

Stayed 1 night

Used sauna and spa. Could not imagine how busy it would be in winter.

10

Afton

27 Oct 2023

·

Great location, cute and clean hotel with lots of amenities. They had a fitness center, spa and great continental breakfast. There was also a restaurant attached with patio seating. We had a cute balcony and our room was spacious. Would definitely stay here again!

10

Giada

8 Feb 2022

·

Stayed 1 night

Struttura bellissima, personale eccellente alla receotion, stanze come in foto, ristorante ottimo

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10

judith

7 Jul 2023

·

Stayed 1 night

Awesome spot with a great breakfast. Lovely rooms in an older building whose heritage is hi lighted. The mini spa was very nice

8

Fridolin

23 Mar 2022

·

Stayed 1 night

Angenehmer Kurzfaufenthalt, schönes Zimmer, kleinere Spa dafür mit Jaccuzi. Alles praktisch und jederzeit zu empfehlen.

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10

Emma

7 Oct 2023

·

Stayed 1 night

We loved our stay and will be returning! The room was charming and comfortable and the area felt very clean and thoughtful. We especially enjoyed the spa and the fresh breakfast.

10

RUTH

18 Dec 2023

·

Stayed 4 nights

Most beautiful hotel in Zermatt. Over 150 years old, completely modernized. So comfortable. Spa. Wonderful Resturant. Stay here.

8

richard

16 Oct 2024

·

Stayed 3 nights

Great place to stay the only complaint would be that the spa tub was cool water only and very small. Sauna was good. Room was very clean and large. Food was good in the restaurant on location.

10

David

29 Aug 2024

·

Stayed 2 nights

Wonderful hotel with comfortable rooms and super friendly staff. Perfectly located in the heart of Zermatt. Restaurant and patio area offer fantastic local authentic food options.

10

FUKIMI

14 Sept 2023

·

Stayed 1 night

I like the decor of the rooms. I also visited the sauna, which was nice. However, there was no space to change clothes, so I did not enter. I wish they would separate the men's and women's rooms.

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Cleanliness

Rooms and common areas are frequently described as very clean and well kept. A few guests wanted more thorough or daily in-room cleaning.

Related guest reviews

6

Angela

11 Feb 2024

·

Stayed 3 nights

Schönes sauberes Zimmer zu einem vernünftigen Preis, toller kleiner Saunabereich, gutes Frühstück. Empfehlenswert! Lage super, mitten in der Bahnhofstraße mit einem tollen Lokal indoor. Das Personal war mittelmäßig. Eine Restaurantreservierung wurde vergessen, schlechte Deutschkenntnisse

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10

Afton

27 Oct 2023

·

Great location, cute and clean hotel with lots of amenities. They had a fitness center, spa and great continental breakfast. There was also a restaurant attached with patio seating. We had a cute balcony and our room was spacious. Would definitely stay here again!

8

EJ

22 Jan 2024

·

Stayed 1 night

Ruime, nette en schone kamer. Hoewel aan de doorgaande autoloze straat, zeer rustige omgeving (eind januari 2024). Vriendelijke personeel. Normaal goed ontbijt.

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10

Veronica

18 Dec 2022

·

A lovely hotel a few minutes from the station on the main (car free) street. The room was large and clean. It had a small balcony, but the view is of other buildings. We could just see the tip of the Matterhorn. Large luminous bathroom. Good continental breakfast.

8

Osamu

3 Jul 2024

·

Stayed 1 night

床の掃除機かけや浴槽の掃除を毎日して欲しかったが、タオルとシーツの交換のみであった。それ以外は問題なし

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10

Dianna

13 May 2024

·

Stayed 1 night

Cutest hotel! The room was spacious and so clean. The receptionist was so helpful. When she realized that we were checking out before breakfast the next morning she ordered us a to-go sack. Our balcony had a view of the Matterhorn! Would stay here again in a heartbeat.

10

Carol

29 Jul 2023

·

Stayed 2 nights

Excellent location. Clean and comfortable.

10

Lee

9 Aug 2023

·

Stayed 2 nights

This was an excellent hotel for a stay in Zermatt. Located close to train and most things you need. Nice reception for check in. Elevator to room. Our room was on of the best stays on our trip. It was room 40 and had a balcony on Bornerhoffen and views of the Matterhorn from a window. Very clean. Secure. Quiet with windows closed. Large room. Comfortable bed. Breakfast is included and is also above standard with excellent coffee. Overall value for money in this country.

10

Darren

12 Jul 2024

·

Stayed 1 night

Suite on 4th floor was amazing. Clean, comfortable room. Staff was kind and helpful. Breakfast was great with many food options. Highly recommended!

8

richard

16 Oct 2024

·

Stayed 3 nights

Great place to stay the only complaint would be that the spa tub was cool water only and very small. Sauna was good. Room was very clean and large. Food was good in the restaurant on location.

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Rooms

Rooms are generally spacious and comfortable, with some offering balconies and Matterhorn views. Several guests noted the lack of air conditioning and occasional warmth, and opinions on mattress and pillow comfort vary.

Related guest reviews

8

Tang Pui

1 Jun 2024

·

Stayed 3 nights

Near train station. Gornergrat Bahn, shopping, food places, Kirchebrucke (Church bridge) to view the Matterhorn. Lovely spacious suite. Clean bathroom with heating to dry towels . Comfortable bed but pillows are a little too soft. Cosy breakfast place with sufficient spread of breakfast items a DIY waffle station. Pleasant smiley staff at breakfast place.

10

steven

11 Jul 2024

·

Stayed 1 night

Room is way bigger than pictured and the bed was very nice.

10

Ernst

8 Jun 2024

·

Stayed 2 nights

This was a very pleasant hotel, very centrally located offering great breakfast. The view to Matterhorn from the hotel wasn't really available, but a nice, old fashioned hotel anyway. The beds were very hard!

8

Marian

10 Oct 2023

·

Stayed 1 night

Lovely old, well maintained inn, classic with modern touches. Included breakfast was very good, dinner in the restaurant excellent. The only con is that the sun poured in our room and it was very hot with no air conditioning. Next time I'd shut the curtains in arrival and open the door as the sun went down.

10

Dianna

13 May 2024

·

Stayed 1 night

Cutest hotel! The room was spacious and so clean. The receptionist was so helpful. When she realized that we were checking out before breakfast the next morning she ordered us a to-go sack. Our balcony had a view of the Matterhorn! Would stay here again in a heartbeat.

10

Cynthia

7 Sept 2024

·

Stayed 1 night

very nice stay, with beautiful views. sadly no AC so was a little rough at night because leaving the window open you may hear noise.staff was kind enough to let me borrow a fan which helped very much! good size room and bathroom for 3 people. Close walk to the station. enjoyed our stay very much.

8

richard

16 Oct 2024

·

Stayed 3 nights

Great place to stay the only complaint would be that the spa tub was cool water only and very small. Sauna was good. Room was very clean and large. Food was good in the restaurant on location.

10

Tina

18 Dec 2023

·

Stayed 2 nights

Cute and with character. Very spacious room for Switzerland- really quiet. You can ask for a tea kettle for your room and the staff will be happy to provide. Pillows are a bit lumpy, though.

10

Melissa

26 Dec 2024

·

Stayed 2 nights

Amazing room! View of the Matterhorn, soaking tub. Hotel was very charming

10

Jojo

4 Oct 2023

·

Stayed 1 night

Rooms are bigger than expected and a short distance to the train station

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Service

Service is widely praised as warm, helpful, and proactive, with thoughtful touches like early takeaway breakfasts and local tips. Some mention rigid check-in times, limited front-desk coverage, or key/booking miscommunications.

Related guest reviews

6

Jenai

13 Oct 2024

·

Stayed 2 nights

We found it strange that the property offers a gym but it is a 15 minute walk that needs to be booked 1hour before. Not as convenient as advertised. The restaurant is also in the main entrance so if you’re ok with the smell of fondue cheese then it shouldn’t be a bother. The hotel does smell like fondue cheese throughout because of this. One other thing we found strange was the staff asks you don’t take your room key off property. We were asked to leave the key on a hook in the front lobby (which is right down a hall from the Main Street/next to restaurant). We felt uncomfortable leaving our room key with our room number on it out in the open, especially with no staff at the front desk the whole time.. just seemed risky and not ideal. Room was spacious which was great!

10

Michael C

21 Jun 2024

·

Stayed 1 night

Very nice hotel. The check-in was not pleasant as the staff insisted they would not commence check in for all guests until exactly 3 pm. Thus there were 6-7 parties lining up to check in at the same time. The room was very large and nicely set up. The full breakfast was excellent. Overall, this stay was of good value,

10

Yoseph

18 Jul 2024

·

Stayed 2 nights

Excellent property and centrally located. Our room was upgraded and staff were friendly and helpful. They had to do multi-tasking at front office, restaurant, concierge. Breakfast was delicious, the only downside was some flies around food.

10

anna

9 Jul 2023

·

Stayed 1 night

Excellent place to stay. Friendly staff, excellent location, beautiful room with loft area and a balcony. Since we had an early train and missed breakfast hours, they packed us a to go bag the night before. Couldn’t have been nicer!!!

10

Marie

7 Sept 2023

·

Stayed 1 night

Very nice and spacious room. Would be nice if the reception opening hours were longer.

10

Randy

17 Apr 2024

·

Stayed 1 night

Desk clerk was wonderful … even to the point of making sure to have us a bag breakfast packed when she realized we’d have to check out early to catch the first train. Extraordinary service.

8

Yenari

27 Jun 2023

·

Stayed 1 night

Strict check in time. Great location and interesting hotel. I really enjoyed the stay.

10

Pik Kwan

27 May 2024

·

Stayed 1 night

Excellent location and professional front desk staff.

10

Steven

28 Sept 2024

·

Stayed 3 nights

We loved MAGA at the reception desk. She was very helpful. The restaurant is very good with great, hardworking waitresses. The rooms are very nice and large.

10

Roy

11 Nov 2024

·

Stayed 2 nights

The owner of the property and all the staff make guests feel so welcomed, like staying at someone's home. Smiles, kind words, advice on how to spend an afternoon, just amazing. Wonderful experience and highly recommended!

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Location

Consistently central and very close to the train station and main street, making shops, restaurants, and lifts easy to reach.

Related guest reviews

10

Jonathan

17 Jun 2023

·

Stayed 1 night

What an amazing hotel. Central to everything you need and easy access to chair lifts.

10

Kimberly

4 Feb 2024

·

Stayed 2 nights

Great location within 8 minute walk to train and 15 minute walk to gondola, very centralized. Great breakfast! Staff friendly and helpful with questions. Would definitely stay again. Shopping and restaurants all around. Nice hotel restaurant as well.

10

David

18 Apr 2024

·

Stayed 2 nights

Great place to stay, right on the main high street.

10

Louise

10 Apr 2024

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Stayed 1 night

MA lovely traditional hotel. 5 minutes walk from the train station and in the centre of town. Comfortable warm rooms great views.

10

David

27 Oct 2023

·

Stayed 2 nights

Great location.

10

Jeff

7 Sept 2024

·

Stayed 2 nights

Great location, very good dining room, very nice staff.

10

Cynthia

7 Sept 2024

·

Stayed 1 night

very nice stay, with beautiful views. sadly no AC so was a little rough at night because leaving the window open you may hear noise.staff was kind enough to let me borrow a fan which helped very much! good size room and bathroom for 3 people. Close walk to the station. enjoyed our stay very much.

10

Sofia

5 Jun 2024

·

Stayed 1 night

Great location. 5 min from train station, staff nice and kinda great room, good breakfast, very satisfied, would surely come again.

10

Jojo

4 Oct 2023

·

Stayed 1 night

Rooms are bigger than expected and a short distance to the train station

10

Gary

14 Sept 2024

·

Stayed 2 nights

Close to all the amenities. Easy to get to from station. Friendly staff.

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Dining

Breakfast and the on-site restaurant receive strong praise for quality and local dishes, with several guests calling meals a highlight. Minor critiques include limited variety for some diets and occasional issues like flies or average selection.

Related guest reviews

10

Yoseph

18 Jul 2024

·

Stayed 2 nights

Excellent property and centrally located. Our room was upgraded and staff were friendly and helpful. They had to do multi-tasking at front office, restaurant, concierge. Breakfast was delicious, the only downside was some flies around food.

10

Kimberly

4 Feb 2024

·

Stayed 2 nights

Great location within 8 minute walk to train and 15 minute walk to gondola, very centralized. Great breakfast! Staff friendly and helpful with questions. Would definitely stay again. Shopping and restaurants all around. Nice hotel restaurant as well.

8

John

22 Mar 2024

·

Stayed 2 nights

One of many similar properties up and down the street leading from the train station. All with their own hotel restaurants. Staff nice enough. Breakfast great by American standards. Ordinary by European standards. Nothing wrong here. Amazing skiing facilities and snow condition when we were here in Mid-March.

10

Julie

17 Jul 2024

·

Stayed 1 night

We loved this hotel stay! The dinner and breakfast were at the hotel were the best we had anywhere in Switzerland. The mini spa was a bonus that we enjoyed. Will return in the future!

10

Richard

19 Sept 2023

·

Stayed 1 night

What a superb gem of a hotel - very comfortable bed, good sized bedroom and bathroom, welcoming staff, and wonderful food in the restaurant. Highly recommended.

10

Prabhu

28 Mar 2023

·

Stayed 1 night

Good location and great service. Breakfast can add a few more varieties for vegetarians.

10

Gopal

23 Aug 2024

·

Stayed 1 night

Best customer service, excellent breakfast, clean and spacious accomodations, dining options, and lots of positive vibes all around. We had views of Matterhorn and Breithorn from our balcony. Beyond my expectations and thanks to all the friendly staff.

10

Darren

12 Jul 2024

·

Stayed 1 night

Suite on 4th floor was amazing. Clean, comfortable room. Staff was kind and helpful. Breakfast was great with many food options. Highly recommended!

8

richard

16 Oct 2024

·

Stayed 3 nights

Great place to stay the only complaint would be that the spa tub was cool water only and very small. Sauna was good. Room was very clean and large. Food was good in the restaurant on location.

10

David

29 Aug 2024

·

Stayed 2 nights

Wonderful hotel with comfortable rooms and super friendly staff. Perfectly located in the heart of Zermatt. Restaurant and patio area offer fantastic local authentic food options.

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Hotel Walliserhof Zermatt

Prices for Hotel Walliserhof Zermatt

Monthly average prices

About this property

Location

Room options

Tradition Double Room

Village Suite

Family Suite

Romantic Sky Suite

Comfort Triple Room

Family Room

Guest reviews of Hotel Walliserhof Zermatt

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hotel Walliserhof Zermatt

Prices for upcoming dates

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		1	2	3	4	5
6	7	8	9	10	11	12
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27	28 $179	29 $179	30

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $204	3
4 $203	5	6	7 $230	8	9	10
11	12 $268	13 $268	14 $166	15	16 $268	17 $268
18 $166	19	20 $166	21	22 $268	23 $268	24 $230
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