The Omnia

We had an absolutely magical time at The Omnia. Zermatt is already an incredible destination — especially in mid-February — but what truly made our short vacation unforgettable was our stay at this exceptional hotel The Omnia!! The property itself is beautifully modern, with high-quality amenities and a stunning room offering breathtaking views. Above all, the level of service was genuinely five-star. Every member of the team went above and beyond to make our stay seamless and memorable. From the reception staff — who made both check-in and check-out smooth and welcoming — to their thoughtful recommendations and assistance with restaurant reservations and activity planning, everything was handled with care and professionalism. The restaurant team was equally outstanding: warm, attentive, and incredibly professional, always ensuring that every detail was perfect. We had the pleasure of experiencing the hotel’s five-course dinner menu, which was simply delicious. We were honestly surprised to learn that the chef does not yet hold a Michelin star — in our opinion, it is well deserved. And perhaps the highlight of each day, after enjoying the mountains, was the spa. The outdoor heated pool and jacuzzi, with a direct view of the majestic Matterhorn, created a truly magical atmosphere. We will definitely be back!

the best service ever!!! there‘s no five star hotel in the world with a better service!

Amazing experience. Great staff and ambiance. Beautiful views and convenient location, close to town and trains.

Swiss hospitality at its best.

It was magical entering this hotel on a little electric trolley via stone cave! I felt like James Bond. The staff was incredible and so helpful - they even remembered my activities that I had mentioned and asked me how they were. Breakfast was delicious!