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Castello City Hotel

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Castello City Hotel - Image 1
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Available deals

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About this property

Enjoy stunning city views from the rooftop terrace at this family-friendly hotel in Heraklion, featuring a restaurant and free parking.
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  • Airport shuttle

  • Restaurant

  • Business Center

  • Room Service

  • Tour Desk

  • Dry Cleaning

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Location

1, 62 Martyron Avenue, Heraklion, Greece
More location info

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

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10

Eriselda

IAN-logo

Apr 3, 2026

·

Stayed 1 night

Thank you very much for your hospitality. The staff amazing, very kind and helpful. The room very clean. The breakfast very delicious. I’m sorry I didn’t ask the name of the guy from Makri Gialo, I just wanna say thank you for playing with my son while we were eating. Also I wanna say thank you to the lady that was there upstairs and being very kind and making my child laugh. Sorry for not mentioning the names but I wanna say a huge thank you to everyone and to the lady that kindly accepted to take care of our belongings while we would be taking a coffee.
Thank you very much for your hospitality. The staff amazing, very kind and helpful. The room very clean. The breakfast very delicious. I’m sorry I didn’t ask the name of the guy from Makri Gialo, I just wanna say thank you for playing with my son while we were eating. Also I wanna say thank you to the lady that was there upstairs and being very kind and making my child laugh. Sorry for not mentioning the names but I wanna say a huge thank you to everyone and to the lady that kindly accepted to take care of our belongings while we would be taking a coffee.
2

hamza

IAN-logo

Dec 1, 2025

·

Stayed 2 nights

I booked something and I stayed in something else. It was so bad experience, never again.
I booked something and I stayed in something else. It was so bad experience, never again.
6

Mary

EXP-logo

Oct 6, 2025

·

Stayed 3 nights

Located at proximity of all tourist attractions. Staff were very friendly and helpful to inform us about the area. Fabulous breakfast with a wide variety. The hotel itself however needs serious renovations .
Located at proximity of all tourist attractions. Staff were very friendly and helpful to inform us about the area. Fabulous breakfast with a wide variety. The hotel itself however needs serious renovations .
4

Gabriel

EXP-logo

Sep 17, 2025

·

Stayed 3 nights

Nothing
Nothing
8

Sandra

EXP-logo

Aug 29, 2025

·

Stayed 2 nights

Good base for quick visit
Good base for quick visit

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 15:00

Before 11:00

Good to know

Additional policies and info about this property.

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FAQs

Yes, complimentary parking is available for guests.

A homemade breakfast is served each morning, although specific serving hours are not provided.

Check-in is at 15:00 and check-out is at 11:00. The front desk is open 24/7 for assistance with early or late check-in/check-out requests.

Yes, airport shuttle services are available, and arrangements can be made prior to arrival.

The hotel offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The hotel is situated in the business district of Heraklion, near the airport, Heraklion Port, and various shopping areas, making it convenient for both leisure and business travelers.

Children are welcome at the hotel, and there is no minimum age requirement for kids to stay for free.

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