Holiday Inn Franklin - Cool Springs by IHG - Image 1

Holiday Inn Franklin - Cool Springs by IHG - Room

Holiday Inn Franklin - Cool Springs by IHG

Name: Holiday Inn Franklin - Cool Springs by IHG
Address: 1738 Carothers Parkway, Nashville, Tennessee, United States of America, Nashville, Tennessee, United States of America
Rating: 8.4

"Comfy beds"

"Well located"

"Rooms were clean and comfortable"

"Spacious rooms"

"Great nearby shopping"

"Staff provided great service"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk

Show all

Property description

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.

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Guest reviews

8.4

Very good

Based on 810 verified reviews

Who stays here?

Business

32%

Couple

20%

Family

30%

Group

9%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Holiday Inn Franklin - Cool Springs by IHG, guests frequently praise the friendly staff, convenient location near shopping and I-65, and generally clean, comfortable rooms, while noting dated decor, occasional maintenance issues, and noise or odors in certain areas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Cindy

Apr 15, 2026

·

Stayed 1 night

Staff was attentive and friendly. Felt safe including walking to and from parking area at night. Restaurant had great food.

8

Matthew

Apr 2, 2026

·

Stayed 1 night

Quick one night

6

dennis

Mar 16, 2026

·

Stayed 1 night

Breakfast was offered but for an additional $10 Are you kidding me??? Everyone offers some type of breakfast Cheap shot...Holiday INNN my pocket!!!

4

Brad

Mar 15, 2026

·

Stayed 1 night

When I booked three adjoining rooms online, it said that it was verified. When I arrived to the hotel, the girl said that they didn’t have adjoining rooms and that I couldn’t cancel the room that was initially for the kids. I also could not get 3 rooms on the same floor. We ended up paying for a room that nobody stayed in. Staff was unprofessional as well. Checkout time online as well as what was posted on the door was 11am. The cleaning crew was beating on our door at 10:20 telling us we had to get out.

4

Kimberly

Feb 10, 2026

·

Stayed 1 night

Room was pretty bad.

1738 Carothers Parkway, Nashville, Tennessee, United States of America

Location

With a stay at Holiday Inn Franklin - Cool Springs by IHG in Brentwood, you'll be within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 14.8 mi (23.8 km) from Vanderbilt University and 15 mi (24.1 km) from Belmont University.

CoolSprings Galleria(1.2 miles)

Iasis Health Care(1.4 miles)

Aspen Grove Park(2.4 miles)

Crockett Park(2.6 miles)

Crockett Park Tennis Center(2.8 miles)

Brentwood Library(2.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 01:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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