Name: DoubleTree by Hilton St. Augustine Historic District
Address: 116 San Marco Ave, Magnolia, St. Augustine, Florida, United States of America, St. Augustine, St. Johns County, US
Price range: $85–$309 per night
Rating: 8.38

What guests think

At DoubleTree by Hilton Hotel St. Augustine Historic District, guests consistently praise the friendly staff, clean and comfortable rooms, and a walkable, convenient location for exploring the historic district, though some note it can be a longer walk than expected.

Common frustrations include paid, limited parking and breakfast that is not included and feels expensive. Cleanliness feedback is mixed: many find the property well kept, while others report maintenance issues, odors, or housekeeping gaps. Past renovations occasionally affected facilities with gym or hot tub closures, and noise from pets or hallways is sometimes mentioned. Expect a comfortable base close to sights, with extra costs to keep in mind.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site amenities include a bar and a pool, but guests frequently report paid, tight parking and, during past renovations, occasional gym or hot tub closures and broken pool umbrellas.

Related guest reviews

10

David

Apr 13, 2025

·

Stayed 4 nights

Inly complaint no heat in the pool

8

Martin

Jun 26, 2024

·

Stayed 2 nights

Had to pay for parking $25 per night.Renovations at hotel property, could not use exercise equipment.Was not notified in advance by either Hilto Double Tree or Expedia .

8

Irene

Jun 17, 2025

·

Stayed 4 nights

I was disappointed that all the pool umbrellas were broken. The shaded alcove by the pool had wasps. I told the woman working the front desk the first day and it still was the same on the fourth day. That was very disappointing. Darlene at the bar was very attentive and pleasant. The rooms were very clean.

6

Mike

Jun 16, 2024

·

Stayed 2 nights

Under construction. No parking because of construction equipment. Staff was great. Room was great. Should offer a discount when under construction in my opinion

10

James

Jul 15, 2024

·

Stayed 2 nights

No warning about the fitness center being closed! Should have offered a free breakfast for the inconvenience.

10

Jacqueline

May 26, 2025

·

Stayed 3 nights

We stayed here last year during Memorial Day and a full renovation was taking place. The renovation is now complete with both elevators working and the lobby looks great. Terry greeted us warmly when we checked in and ensured we would have everything needed to have a pleasant stay. The room is quiet, comfortable, and clean. Room service is available too. Continental and full breakfast are available and the bar is open until 11. The hotel is located in the quiet part of the city and within walking distance of several attractions (1 mile to the City Gates). The only complaint is parking. It is limited onsite but more is available directly across the street. It is secure and accessible with a code.

4

Mike

Sep 23, 2024

·

Stayed 3 nights

Good location. Poor service, issues with cleanliness, you could hear everything through the walls. The hot-tub was broken.

8

Samual

Aug 6, 2025

·

Stayed 1 night

Would be nice if expedia advised of ridiculous parking fee and fee for breakfast. I have had equivalent at no charge

6

Sheryl

Jan 23, 2024

·

Stayed 2 nights

The $50 per night parking fee, with no spots available

6

Julie

Sep 10, 2025

·

Stayed 2 nights

The location was good, walking distance to parts of St.augustine. THERE WAS no Breakfast, it was 15 dollars to eat Breakfast. Parking 25 a night. Yeah i felt like this Doubletree Hilton was after your money. I wont go back to this Hotel:

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Cleanliness

Feedback is mixed: many describe clean rooms and public areas, while others report moldy or musty bathrooms, dusty carpets or odors, housekeeping missed requests, and one review cited bed bugs.

Related guest reviews

2

Cooper

May 13, 2025

·

Stayed 3 nights

BED BUGS !!!!!!! ( MAY 9-10th, 2025 ) What’s worse than discovering bed bugs your first night at a hotel? Discovering them the second morning. I really wanted to like this place. The front desk staff were polite, and the location was decent, but the room cleanliness was clearly lacking. At 7 a.m., I found a bug crawling across my shoulder. We immediately documented the bugs with photos and even collected a few into cups to respectfully present to the front desk. The staff was apologetic and provided garbage bags (upon request) so we could bag up ALL of our belongings. Unfortunately, upper hotel management declined to provide any written statement acknowledging the incident in person. To be fair, we were refunded after requesting an early checkout — really the bare minimum in this situation — but the psychological toll was real. What followed were hours of anxious research at a laundromat trying to ensure we didn’t bring anything home, and plenty of steam-cleaning our non-washable items. I'm not here to rant or exaggerate, rather to share what happened and encourage the hotel to take stronger preventative action. Travelers deserve a clean, safe stay, especially one without bed bugs. TIP : Even if you checked for bed bugs once, check three more times, then get someone else to check over it. You will save yourself so much stress, money and time if you do.

4

Irina

Dec 25, 2023

·

Stayed 3 nights

I choose to stay at this hotel upon my friend’s recommendation, she stayed at this hotel about a year ago and loved it! I guess things had changed since… The room we stayed in had sooooo much dust you can’t even imagine ( an a/c unit had an inch layer of dust, carpet was nasty and bathtub had long dark hair in it! Room service is by request only and we kept on forgetting to request it a night before, and a funny thing was that someone still went into the room to change trash bags and bring towels but they left the rest as it was. All 4 of us got really bad cough after our stay due to all the dust. I do not recommend this hotel to anyone especially people with asthma or allergies. Not good for children either.

6

Lori

Aug 18, 2024

·

Stayed 3 nights

The hotel is ok, the staff is great, friendly, polite. Our room was clean. My only real issue is the bathroom or more specifically the shower. There was mildew on the wall and the bottom of the tub looked dirty but I'm sure it was stained. On the plus side it looks like they are in the middle of a remodel so maybe those things are on the agenda.

10

JULI

Sep 1, 2025

·

Stayed 1 night

Convenient location, very clean, large room and great staff!

4

Eon

Jun 30, 2025

·

Stayed 3 nights

Room was not very clean. No hot water for one day. Sheets and pillow cases had stain. Floor was dirty.

10

Columna

Sep 24, 2024

·

Stayed 1 night

Properly is very clean. Rooms and interior seem recently renovated (year or so). Beds and interior of room nice and clean and fresh. No pet or animal smell in the bulding or room (trust me i can tell). Walkable distance to rhe historical area and within reach of some of the Tram sites/destinations. Cookies to die for! (They do contain nuts, but have warnings, delicious!). Convenient parking and restaurant/bar right in lobby. We did not have breakfast but area appeared very nice. Would love to come back to this hotel in near future. Staff very very friendly.

2

jordan

Jun 28, 2024

·

Stayed 1 night

There was dog food in the counter. Stains on the floors and bugs

6

Jean

Oct 7, 2025

·

Stayed 2 nights

Room itself had dirty carpet not vacuumed stains on sheets did not receive chocolate chip cookies as advertised room service menu was different than advertised so person on phone asked me to come down to bar to look at menu I said no because room service was the whole point Bathroom was clean location was great

6

Kevin

Oct 24, 2025

·

Stayed 2 nights

Had to pay to park which was unexpected. My rooms bathroom had mold growing in the the tile grout and the water valve was loose, about to fall off

10

Stephanie

Aug 29, 2025

·

Stayed 2 nights

Clean room. Nice staff. Beautiful property. Excellent breakfast.

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Rooms

Rooms are generally comfortable and some are spacious or recently updated, but several guests mention hard mattresses, thin walls or noise from hallways/pets, dated fixtures in places, and occasional maintenance issues with AC, TVs, or water pressure.

Related guest reviews

8

Andrea

Nov 18, 2025

·

Stayed 1 night

Room was clean and comfortable. Beds a little hard but not bad. No closer or way to hang clothes.

10

Lydia

Jul 18, 2025

·

Stayed 2 nights

Room was clean but the TV did not work as well as the coffee machine. We were only there for 2 days and out all the time, so we never bothered to reach management. Chosen for walking the main drag of St. Augustine.

4

Joyce

Aug 17, 2024

·

Stayed 2 nights

They charged me when I came in and didn’t provide me with a receipt. Now I am afraid I have been double charged on 2 credit cards. They also laughed at me when I asked for help with my luggage. I was overwhelmed and crying. Absolutely the worst experience I ever had in a hotel

8

William

Jan 10, 2025

·

Stayed 2 nights

The room was comfortable and quiet.

2

Brandy

Aug 3, 2025

·

Stayed 2 nights

Extremely small rooms. No parking. Had to park across the street at night in dark area. Room and hallway had extremely strong odor. Drunk guests outside the front door being loud and vulgar. Told front desk and was told that is what happens. Doesn’t look like pictures.

6

Christina

Jun 1, 2024

·

Stayed 1 night

The location is convenient, the room was pretty clean, however dated. It’s an older building converted to Doubletree without the usual amenities you expect from Doubletree. My opinion is not worth the high cost, I would stay elsewhere in the area to get a better experience for the same price.

10

elena

Jul 15, 2025

·

Stayed 1 night

The location is great. We stayed in the one bedroom suite. The room is very spacious and looks renovated with modern design. The room is on the first floor, so if you are sleeping in the pull out couch, you it can be noisy during checkout time. The bedroom is quite, and all windows face the pool area.

8

Michael

Aug 27, 2025

·

Stayed 2 nights

Nice but hells bells what it is Hilton having block hard beds it’s like sleeping on concrete. They could use medium form beds! Also it was the first time for us that you had to pay for your continental breakfast at $17 to boot. That was very disappointing. And if you want no sleep find a Hilton with softer beds. As none of us slept well with Rock hard mattresses. And they charge $25 a day paring in their own parking lots. Other than that the staff was amazing and place was very clean.

8

Olga

Apr 16, 2025

·

Stayed 2 nights

I like that the hotel is walkable from the historic district. We parked the car and we were happy to walk. The room was clean. However, our room was near the exit stairs and it was loud, always someone walked at day/night. First time I woke up in the middle of the night thinking that someone opened our door, but it was our neighbor's door/room. So, the walls and doors are thin and we could hear everything around. Another concern I have it's parking. They cleaned parking every day and blowed all trash/sand/leaves from the ground to the parked cars. My car never so dirty and covered in sand as it was when I left it parked for two days at the hotel. They charged parking fee per night (about $25/per night) and I do expect at least some care for the parked cars. So, I'd say it's ok to stay there but not the best.

8

James

Jul 5, 2025

·

Stayed 1 night

Hotel is located conveniently. AC didn't work well but room was clean and spacious.

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Service

Service is often praised as friendly, professional, and responsive, though a number of reviews note rude or unhelpful front-desk interactions and confusion about housekeeping by-request policies.

Related guest reviews

10

mEGHAN

Aug 29, 2024

·

Stayed 1 night

This was a great hotel and service was a high point. Cleaning staff were excellent and Andy at the front desk was helpful and welcoming.

6

behzad

Oct 8, 2025

·

Stayed 2 nights

Very unfriendly, rude customer service at check in. No towels in the room. Charging for parking. Comfortable bed and good location only good thing about this hotel.

10

Stephanie

Mar 13, 2025

·

Stayed 1 night

We thoroughly enjoyed our stay at this hotel! The staff went above and beyond to ensure we felt welcomed and comfortable throughout our visit. Our room was impeccably clean and well-appointed, providing all the amenities we needed. Plus, the location couldn't be better — it was just a short walk to downtown, making it easy for us to explore the shops, restaurants, and local attractions. Overall, it was a fantastic experience!

4

JUSTIN

Apr 13, 2024

·

Stayed 1 night

I arrived at the beautiful hotel property to find no available parking spots in the hotel parking lot and had to park on a nearby street. Once I entered the hotel I overheard 2 employees having a conversation with some extremely vulgar language. I was greeted at the front desk by an guest service agent (hotel receptionist) that looked at me with a blank stare and said "what's up?". I replied with my name and advised him the I had a reservation . The hotel receptionist replied with "so you're here to check-in?" with a sarcastic, questionable look on his face. I have never felt so disrespected and unwelcome to any business or establishment, let alone a hotel that I paid to visit. I have stayed at this hotel multiple times a year and will not be returning.

2

Jeannette

Dec 31, 2024

·

Stayed 1 night

Front desk service terrible, as never seen before, he never notified me that my room was ready, I had to call at 6pm and he said he forgot to notify us. Asked for late check out and he confirmed but system was never updated and keys stopped working. Because of this experience I will definitely will not recommend to stay here, I will definitely will never comeback to this place. front desk personnel were terrible rude.

4

Joyce

Aug 17, 2024

·

Stayed 2 nights

They charged me when I came in and didn’t provide me with a receipt. Now I am afraid I have been double charged on 2 credit cards. They also laughed at me when I asked for help with my luggage. I was overwhelmed and crying. Absolutely the worst experience I ever had in a hotel

10

Stephen

Mar 16, 2025

·

Stayed 2 nights

Had an issue with the toilet and they were able to fix it promptly

10

Robert

Aug 14, 2025

·

Stayed 3 nights

Everything was great! All the front desk personnel were very nice and professional.

10

Mark

Sep 27, 2025

·

Stayed 1 night

We were in town for a concert. It was perfect. Loved the hotel and the location. Staff were wonderful.

10

Laura

Jun 27, 2025

·

Stayed 1 night

Hotel is excellent. Marsha at the Front desk was Amazing!!! So helpful. I loved her customer service skills. Pleasant Professional and Kind. You dont find that very often anymore.

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Location

Walkable to many historic sights and trolley stops, though a few guests found it farther than expected from the busiest downtown spots.

Related guest reviews

10

Leslie

Sep 26, 2025

·

Stayed 1 night

Front desk staff friendly & helpful. Walkable to downtown historic area of St Augustine. About a mile to the fort area.

8

JOSEPH

Feb 25, 2024

·

Stayed 3 nights

Not as close to the downtown district as suggested, a bit of a long walk

10

Amber

Jan 6, 2025

·

Stayed 1 night

Perfect location to explore St. Augustine

10

Breena

Aug 4, 2025

·

Stayed 2 nights

Excellent location, not too close to all the action, just close enough for walking and uber

8

Dannielle

May 2, 2025

·

Stayed 1 night

Staff was not super friendly, found hair in the shower, and though it says downtown its actually considered Uptown. Its close to the trolleys but not much else.

8

Jesenia

Jun 6, 2025

·

Stayed 3 nights

We had a wonderful time. A supervisor at Hotels.com helped make changes to our stay after the first option left me standing outside with no key to get into my reservation. Doubletree was the right place to land. It’s walking distance from many tourist sights. Friendly workers. Overall a good stay.

10

Rose

May 23, 2025

·

Stayed 1 night

Great location and close to everything.

10

Derek

May 19, 2024

·

Stayed 1 night

Property is within walking distance of St Augustine city and its attractions.

10

Teresa

Nov 14, 2023

·

Stayed 1 night

Great location

10

Jayne

Nov 3, 2024

·

Stayed 1 night

Friendly staff hotel clean and a 15 minute walk to main street

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Dining

Breakfast is not included and is considered pricey for the quality, with mixed opinions on the buffet; the lobby bar is convenient but offers a limited menu at times.

Related guest reviews

10

Kimberly

Apr 4, 2024

·

Stayed 2 nights

Breakfast options were less than expected, especially for the price.

8

John

Jul 12, 2025

·

Stayed 2 nights

PROS: The room was very clean, and the staff were very Professional. CONS: The TV would not get any local news channels, the breakfast buffet was expensive, and the pancakes were soggy & mushy from condensation because the lids were lefty on. The scrambled eggs were wet from condensation because the lids were left on.

8

Todd

Aug 21, 2025

·

Stayed 2 nights

Hotel was clean and basic. Good value for the money. Food was very average and breakfast should be included with the hotel cost and not be extra. Better free breakfast at competing hotels.

8

Michael

Aug 27, 2025

·

Stayed 2 nights

Nice but hells bells what it is Hilton having block hard beds it’s like sleeping on concrete. They could use medium form beds! Also it was the first time for us that you had to pay for your continental breakfast at $17 to boot. That was very disappointing. And if you want no sleep find a Hilton with softer beds. As none of us slept well with Rock hard mattresses. And they charge $25 a day paring in their own parking lots. Other than that the staff was amazing and place was very clean.

10

Jacqueline

May 26, 2025

·

Stayed 3 nights

We stayed here last year during Memorial Day and a full renovation was taking place. The renovation is now complete with both elevators working and the lobby looks great. Terry greeted us warmly when we checked in and ensured we would have everything needed to have a pleasant stay. The room is quiet, comfortable, and clean. Room service is available too. Continental and full breakfast are available and the bar is open until 11. The hotel is located in the quiet part of the city and within walking distance of several attractions (1 mile to the City Gates). The only complaint is parking. It is limited onsite but more is available directly across the street. It is secure and accessible with a code.

10

Linda

May 28, 2025

·

Stayed 1 night

Nice bar you could eat at around 5:00. Room was nice and comtable. Place to eat breakfast in the morning buffet style or choose your own breakfast. Convenient to a lot of attractions.

6

Julie

Sep 10, 2025

·

Stayed 2 nights

The location was good, walking distance to parts of St.augustine. THERE WAS no Breakfast, it was 15 dollars to eat Breakfast. Parking 25 a night. Yeah i felt like this Doubletree Hilton was after your money. I wont go back to this Hotel:

10

Lisa

Apr 9, 2025

·

Stayed 2 nights

breakfast was great although a little pricey, it was very convenient quick and hot

6

Anita

Apr 27, 2024

·

Stayed 4 nights

The young man who worked at the front desk was helpful, friendly & efficient. He also had cookies! Parking is available & very convenient for the area. The bar & restaurant is convenient but the brunch was overpriced, $14 for a continental breakfast & $17 if you add eggs & bacon. It was not good. Even if it was it wasn’t worth it. When I originally booked the room I swear the it said the continental breakfast was free. The pool & hot tub were very nice. However the chairs & towel’s available were worn & in disrepair. When we checked in the room was very nice & clean. The next morning we went out for the day. We didn’t return until late in the day. Our room hadn’t been touched. No clean towels, the beds weren’t made, the bathroom was not cleaned, garbage hadn’t been emptied & there wasn’t another roll of toilet paper to replace the one that ran out. I went to the front desk. We had the same man that checked us in. He apologized & said he would try to take care of it. He did get us towels & toilet paper. The next day we ran out of conditioner. Again we headed out for the day. Towels were replaced & the garbage emptied. That’s all that was done. Conditioner wasn’t filled. Beds weren’t made. Sink & tub were not cleaned. We our last 2 days we didn’t see her. We had a pile of towels with no where to put them. I was happy with the room originally, parking, location & the young man at the front desk. The rest left a lot to be desired.

8

Paul

Mar 30, 2025

·

Stayed 2 nights

Clean place- nice staff- No real restaurant there anymore. Just a bar with a limited menu.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$202
February	$204
March	$237
April	$193
May	$177
June	$135
July	$143
August	$136
September	$148
October	$166
November	$210
December	$327

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $133	18 $188	19 $176
20 $85	21 $98	22 $99	23 $119	24	25 $171	26 $183
27 $87	28 $93	29 $102	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $161	3 $168
4 $110	5	6	7	8	9	10
11 $154	12 $114	13 $166	14 $163	15 $208	16 $309	17 $297
18 $109	19 $112	20 $216	21 $189	22	23 $227	24 $262
25 $111	26 $111	27 $119	28 $114	29 $117	30 $222	31 $222

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed

Room, 1 King Bed, Accessible

Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about DoubleTree by Hilton St. Augustine Historic District

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Prices for upcoming dates