Courtyard Syracuse Carrier Circle

Los cuartos tenían un olor espantoso

Room was very clean and updated. Easy convenience off Carrier Circle. Will stay there again

Our room smelled like a wet ashtray. I pulled the filter from the in-wall air conditioner and it is obvious that they didn't do even a replacement of that to try to mitigate the odor. This place was not cheap either. Just the stench was cheap. The staff was nice & apologetic but they were sold out on ADA rooms so nothing she could do. I will take my business elsewhere in the future.

They charge for full sta my upon check-in never seen that before. Then continue to charge you per night after you pay full stay and the $100 deposit. Front desk is was not helpful no manager on site to assist. Per front desk they cannot assist with check-out / refunds without a manager on site how convenient. Their breakfast isn’t even a breakfast just waffles , muffins and stale bagels and bread. Room had no ac , bugs on bed , bathroom was unclean , and the hotel per cleaning staff is under construction and may guests have had the sam complaints. How convenient that none of this is told prior to check-in and staff is so friendly but once you have an issue magically no one can help but a manager !!! complete rip off !!!

Toilet leaked and tub wouldn’t drain . The couple in the other room next to us was loud so we asked to be moved after they were told twice to quiet down . Bed was comfortable and room was very clean . Great location . Staff was very friendly.