Is parking available at the property?

Free self-parking is available on-site, with off-street parking options as well. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features elevators, wheelchair-accessible facilities, including the registration desk, public areas, and a pool hoist. There are also visual alarms in hallways and a stair-free path to the entrance.

Where is the property located in relation to key landmarks?

The hotel is located near the airport, within a 15-minute walk of the University at Albany and Crossgates Mall. It is approximately 3 miles from Colonie Center Mall and St. Peter's Hospital.

Is there a swimming pool at the property?

Yes, there is an indoor pool available. Pool access is from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs, and any requests for additional bedding may require advance confirmation.

Hampton Inn Albany - Western Ave Hotel

Average nightly price at Hampton Inn Albany-Western Ave/University Area by month, last 12 months (USD)
Month	Average price
January	$114
February	$134
March	$137
April	$146
May	$147
June	$173
July	$172
August	$175
September	$170
October	$170
November	$134
December	$112

What guests think

Across many reviews, Hampton Inn Albany-Western Ave/University Area stands out for very clean rooms, friendly, accommodating staff, and a consistently praised hot breakfast, along with a convenient location near SUNY Albany, shopping, dining, and major highways.

Rooms are generally spacious and comfortable, though several guests mention loud or finicky air conditioning, thin walls or hallway noise, and occasional missing touches like a full-length mirror or tricky sliding bathroom doors. Facilities such as the indoor pool and gym are appreciated, and onsite EV chargers and ample parking add convenience, with occasional notes about a chilly or cloudy pool or slow charging when stations are shared. Some guests reported brusque front-desk interactions, billing or authorization confusion, and room-type mix-ups; breakfast drew occasional critiques of being average or disorganized at peak times. Overall, expect a convenient, comfortable stay with reliable amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor pool and gym, ample free parking, and EV charging; the lobby business area is useful. A few note a cold or cloudy pool and slow charging when stations are shared.

Related guest reviews

10

Jérôme

Dec 9, 2023

·

Stayed 1 night

2 Free EV charging station with ChargePoint

10

Karen

Jan 3, 2025

·

Stayed 1 night

The lobby was nicely appointed with a business area that I used to work remotely for a few hours. They offered cookies and coffee which was great The breakfast that was included was wonderful; rooms were clean and had a refrigerator. No vending was available-so grab/bring snacks water!

10

Pierre

Oct 25, 2024

·

Stayed 1 night

Very slow EV charging because sharing with an other EV.

10

Grover

Jul 12, 2025

·

Stayed 1 night

Friendly staff and clean, comfortable room. Good selection in breakfast buffet. I appreciated the two EV charging stations.

10

Sayoko

Jul 23, 2025

·

Stayed 1 night

near Crossgate mall, small but nice indoor pool, gym, friendly staff, Free breakfast. About 10min drive from airport. Everything was great.

10

Kim

May 10, 2025

·

Stayed 1 night

Clean, spacious, comfortable bed. Easy parking, Has gym, pool, breakfast, small “market”. Easy check in and check out. Free grub hub delivery and restaurants nearby.

10

Crystal

Dec 11, 2023

·

Stayed 2 nights

Hotel was very nice. Workers very kind and pleasant. The pool and fitness room was magnificent. My children and I will definitely return.

10

Christine

Oct 11, 2024

·

Stayed 1 night

Hotel was clean, well maintained, has a pool, ev parking, there is shopping a short drive away, easy to find off the hightway even in the dark. Cheerful and helpful staff

10

John

Aug 19, 2025

·

Stayed 1 night

It was quiet and the kids enjoyed the pool

10

John

Jan 24, 2025

·

Stayed 1 night

Clean and Comfortable. Pool was great!

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews praise very clean rooms and well-kept spaces. A minority report odors, stained or aging carpets, or isolated issues like musty bathrooms and water damage.

Related guest reviews

10

Christina

Oct 1, 2025

·

Stayed 1 night

The room was very clean. The staff was very friendly and helpful. My family enjoyed the complimentary breakfast.

4

Angela

Jul 23, 2025

·

Stayed 8 nights

The original room had musty shower curtain, several outlets that didn’t work, a leaking bathroom faucet, and uncontrollable air conditioning. Second room had a few working out let’s but the air conditioning was still uncontrollable. When mentioned to staff, they said it was due to the heat wave. My account was gone into and charged during my stay for amounts that made no sense. It needs to made clear to customers that after your stay reaches a certain amount, your account is charged mid-stay. I was also told that upon leaving, my account would be charged. It was reimbursed, but when checking my account, which I do almost daily, it looked like I was being hacked by Hilton. It took four days and a call to corporate customer service to be able to speak with the manager. Once he got the call from corporate, he was then “available”to call me. We worked out a reimbursement only after I refused the offer of Hilton honors points. Not a good performance by anyone!

10

Geralyn

Oct 2, 2023

·

Stayed 1 night

Overall experience was good. Bed was comfortable, liked that it was pet friendly and I was on the first floor with easy access to let the dogs out. My only concern was there appeared to be mold around the perimeter of the silicone sealant in the shower.

6

Alice

Aug 5, 2025

·

Stayed 1 night

The room had extensive, visible water damage and stank of mold

10

Faith

Oct 26, 2025

·

Stayed 1 night

Rooms were clean, spacious, and comfortable. Staff was friendly and helpful. Plenty of parking, and breakfast was excellent. They had a good variety of options including make your own waffles, fresh fruit, sausage, eggs, bacon, cereal, bagels, muffins, etc. Definitely will stay here again.

10

Christian

Oct 23, 2024

·

Stayed 1 night

Everything was fine, except for the very dirty and stained hall carpeting. It needs to be replaced!

6

Yoon

Aug 4, 2023

·

Stayed 1 night

The property itself was clean but the room we stayed smelled like dirty socks. We asked to change to a different room but they said there was none available so we asked for a Febreze to kill the odor in the room.

10

Russell

Nov 5, 2024

·

Stayed 1 night

cleanest hotel ive been to in a while

8

caroline

Jul 10, 2024

·

Stayed 1 night

Room was very clean , breakfast was great, and staff was very friendly. The only drawback was the hallways that really needed update or cleaning.

10

Feng

May 26, 2024

·

Stayed 1 night

The hotel is very clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with modern touches, but recurring comments cite loud or hard-to-control AC, occasional hallway noise, and minor layout quirks like missing full-length mirrors or sliding bathroom doors. Some guests noted weak internet/cellular reception and mattress or pillow comfort concerns.

Related guest reviews

10

Nina

Aug 17, 2025

·

Stayed 1 night

I had a very nice conversation overnight stay. Staff was pleasant property was clean and it’s so close to shopping. The only thing I missed was a full length mirror. There was none but overall excellent stay.

10

john

Sep 21, 2023

·

Stayed 2 nights

Cellular and internet service is poor.

10

Tommy

May 24, 2025

·

Stayed 1 night

Shontell was very professional. Didn’t like the way the room was setup. Was not given the room I booked. Booked kitchenette, but only had small frig and microwave

8

Myles

Sep 8, 2025

·

Stayed 1 night

Everything was pretty great. The AC was just very loud in the room. It made a loud thud that woke me up at 3:30 AM. I went back to sleep. There wasn't anything that I felt was worth complaining about.

8

john

Sep 15, 2023

·

Stayed 3 nights

Internet has poor reception as does your cellar phone.

8

Karen

Mar 31, 2024

·

Stayed 1 night

Great hotel but paper thin walls. Better pillow selection recommended.

10

Faith

Oct 26, 2025

·

Stayed 1 night

Rooms were clean, spacious, and comfortable. Staff was friendly and helpful. Plenty of parking, and breakfast was excellent. They had a good variety of options including make your own waffles, fresh fruit, sausage, eggs, bacon, cereal, bagels, muffins, etc. Definitely will stay here again.

6

John R

Mar 21, 2025

·

Stayed 2 nights

My stay was ok. Room was convenient and comfortable. Excellent breakfast spread. The thermostat in the room didn’t help maintain a comfortable temperature, I alternated between heat snd cool to try to find a sweet spot. TV turned on automatically to “welcome” me after I had already gone to bed. Pool water looked cloudy so I avoided it, but had been planning to use it.

4

steven

Aug 27, 2025

·

Stayed 1 night

It was so hot. The ac was horrible. It would not go lower then 65 and the room never got below 68 all night. The waffles were dry and no flavor and the eggs were like rubber. The ac alone ruined my stay.

6

Kelly

Jan 10, 2025

·

Stayed 1 night

Nice hotel, clean and good sized.rooms. laundry, gym, and a really good free breakfast. My only complaint is the bed and pillows are horribly uncomfortable. Also, a few blankets or throws and some extra throw pillows wouldn't be amiss.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and helpful, with standout breakfast and front-desk teams. However, some guests experienced brusque interactions, billing/authorization confusion, and check-in or room-type mix-ups.

Related guest reviews

4

Angela

Jul 23, 2025

·

Stayed 8 nights

The original room had musty shower curtain, several outlets that didn’t work, a leaking bathroom faucet, and uncontrollable air conditioning. Second room had a few working out let’s but the air conditioning was still uncontrollable. When mentioned to staff, they said it was due to the heat wave. My account was gone into and charged during my stay for amounts that made no sense. It needs to made clear to customers that after your stay reaches a certain amount, your account is charged mid-stay. I was also told that upon leaving, my account would be charged. It was reimbursed, but when checking my account, which I do almost daily, it looked like I was being hacked by Hilton. It took four days and a call to corporate customer service to be able to speak with the manager. Once he got the call from corporate, he was then “available”to call me. We worked out a reimbursement only after I refused the offer of Hilton honors points. Not a good performance by anyone!

6

sheldon

Sep 20, 2025

·

Stayed 1 night

Meh. Staff not helpful at checkin. Even entered my name wrong in their records. Construction outside. Not particularly interested in my being there.

2

Daniel

Mar 12, 2024

·

Stayed 1 night

Terrible check-in experience. I arrived late (around 10pm) with my 11 year old son. Initially I was told I had already checked in. Had to 'prove' I didn't, to the point of confirming the last 4 digits of the CC on file were not mine. Then I was given someone else's room (no one was in the room but personal belongings were). After bringing this to the agent's attention, it was over 30 minutes until I was finally given an empty room. While waiting the same agent was able to check in 3 other guests. I booked a room with 2 twins but ended up in a king room. No explanation, no apology by the agent. Was told the general manager would call me in the morning. That call never came.

10

David

Oct 21, 2023

·

Stayed 4 nights

Reserved a room for 4 days, easily added a 5th when the need arose. All staff - concierge, housekeeping, breakfast room, that I saw or passed in a hallway, anywhere were welcoming. Everyone I interacted with friendly, efficient, I felt happy after each interaction. Best people work there. Everything physical - location, layout, parking, the look & feel of the hotel, "public rooms" and my room, elevators, was just right: served its purpose, functional, comfortable, the exactly "correct" room or space for what it was and was supposed to enable. I walked into every "public room, including both that I did not make use of: the pool room and the physical workout/training room. Location of the hotel provides easy on/off for highways that connect Albany to everywhere; easy to drive to malls and shops of every description or purpose. Cooperstown down the road (US 20). Universities, government buildings and offices, etc. are there. From now on Hampton Inn Albany/Western Avenue is "my" Albany/that region of New York State home away from home.

2

Rania

Jan 13, 2025

·

Stayed 1 night

So bad service

10

Megan

Apr 19, 2025

·

Stayed 1 night

Robert at the front desk was wonderful!

10

Charles

Dec 27, 2025

·

Stayed 1 night

The staff - two most notable were the gentleman running the breakfast buffet who was very friendly and welcoming. The breakfast offered was a nice assortment of various foods such that anyone, regardless of dietary restrictions, could find a nice breakfast to start their day. The other was the front desk clerk on the first morning of our stay (Friday morning. December 26th at 6:30 a.m.). She was so helpful and accommodating. She didn't act put out when we asked for help and was quick to assist us with sincere friendliness. We did not catch her name. but had hoped to thank her and leave her a tip; however, she was not on duty on Saturday morning. Both of these individuals deserve a raise! They are an asset to your hotel ~ Please give them a special commendation for their excellent service on our behalf.

6

Donna

Nov 18, 2024

·

Stayed 1 night

Front desk manager was rude

10

Robin

Aug 12, 2025

·

Stayed 3 nights

Hotel and room were clean, staff was very friendly, breakfast was good, and I loved that they had things like tea and cocoa available instead of just coffee. As a non-coffee drinker I get frustrated when they only have coffee.

10

Terry

Jun 9, 2025

·

Stayed 3 nights

I was most impressed with how hard the staff worked and was especially impressed with the included breakfast. It was very good!

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Location

Convenient to SUNY Albany and major highways, with shopping and dining nearby. Many describe the area as quiet and safe, and the airport is a short drive.

Related guest reviews

10

Jessica

Aug 22, 2024

·

Stayed 1 night

Close to the university and nice area

10

Peter

Oct 26, 2024

·

Stayed 1 night

Good location Near I-90, friendly staff. Dining options within walking distance.

10

John

Sep 22, 2025

·

Stayed 1 night

The Hampton Inn on Western avenue is the hotel where I always stay when I am in Albany, NY area. It’s super convenient to SUNY and everything else that’s going on in the City. The staff is always welcoming, friendly and helpful. The rooms are spotlessly clean and very comfortable. In the morning there is a breakfast buffet that is always well stocked and delicious. What’s not to love? I have to give one more shout out to the staff, because they ALWAYS go the extra mile to make sure my stay is as pleasant as it can possibly be.

10

Elizabeth

Apr 17, 2025

·

Stayed 2 nights

Conveniently located off the highway

10

Mark

Sep 14, 2025

·

Stayed 1 night

Easy to get to, convenient and quiet area. Business and family friendly.

10

Juliette

Aug 3, 2024

·

Stayed 1 night

I like the proximity to UAlbany and Stuyvesant Plaza

10

Stacyann

Jan 16, 2025

·

Stayed 1 night

Good location near highway, friendly staff

10

Mariam

Mar 2, 2025

·

Stayed 1 night

Great location!

10

Tully

Aug 22, 2025

·

Stayed 1 night

I was leery about the neighborhood but it was a nice quiet area. Convenient location. Several dining options within a 5 minute drive. We needed to check in early and it was no problem whatsoever. Room was updated and clean. Staff was very friendly. My wife forgot an expensive pair of sunglasses and the hotel found them and held on to them until she picked them up a few days later which to me speaks to integrity. I would stay here again.

10

Leesa

Aug 10, 2025

·

Stayed 1 night

Very cleanly, nice amenities, close to a shopping mall

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a highlight for many, with hot items and good variety. A few reviews found it average or hectic at busy times.

Related guest reviews

8

Ken

Dec 2, 2024

·

Stayed 1 night

Breakfast was below average, not tasty at all.

10

Brianna

Jul 12, 2024

·

Stayed 1 night

Great stay. Wish they had more breakfast options.

10

Vicky

Dec 30, 2024

·

Stayed 2 nights

Best Hampton Inn breakfast we have ever had! The man monitoring everything in the buffet was so kind and polite!

10

Sharmeen

Mar 1, 2025

·

Stayed 3 nights

The service was prompt and great. The breakfast is fantastic and the hotel was overall great value for a great price. We will definitely be staying again if we return to Albany.

10

Jon

Mar 22, 2025

·

Stayed 1 night

By far the best hotel breakfast I’ve had ever excellent hotel lots of options

6

Pike

Nov 13, 2025

·

Stayed 1 night

The breakfast was okay. The stay wasn't worth for the price.

4

Laura

May 12, 2025

·

Stayed 3 nights

The room was clean and comfortable enough, but the refrigerator was too noisy to use it and the heat/AC was inconsistent. Breakfast was pure chaos. There is not enough staff to manage keeping everything cleaned and stocked. The front desk person was just rude and condescending when I had questions about the charges on my account. Most of the parking lot was coned off and not accessible. The property itself is decent, but the stay was uncomfortable due to staff interactions (or lack thereof.

10

Faith

Oct 26, 2025

·

Stayed 1 night

Rooms were clean, spacious, and comfortable. Staff was friendly and helpful. Plenty of parking, and breakfast was excellent. They had a good variety of options including make your own waffles, fresh fruit, sausage, eggs, bacon, cereal, bagels, muffins, etc. Definitely will stay here again.

10

Stephanie

Dec 16, 2024

·

Stayed 1 night

Wonderful staff. The best continental breakfast I have ever had. Thank you!

10

Sandra

Sep 8, 2025

·

Stayed 1 night

Breakfast was very good plenty with of choices. Red roasted potatoes created by chef were the best .

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $117	2 $149	3 $158	4 $160	5 $149	6 $257	7 $265
8 $117	9 $149	10 $158	11 $158	12 $151	13	14
15 $125	16 $167	17 $189	18 $188	19 $151	20 $165	21 $161
22 $117	23 $148	24 $161	25 $195	26	27 $177	28 $146
29 $120	30 $150

Hampton Inn Albany-Western Ave/University Area

Prices for Hampton Inn Albany-Western Ave/University Area

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Accessible, Microwave (Mobility and Hearing)

Room, 1 King Bed, Mobility Accessible, Microwave

Room, 2 Queen Beds, Microwave

Room, 1 King Bed with Sofa Bed, Microwave

Room, 1 King Bed, Hearing Accessible, Microwave

Room, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave

Room, 2 Queen Beds, Mobility Accessible, Microwave

Suite, 1 King Bed with Sofa Bed, Microwave

Suite, 1 King Bed, Mobility Accessible, Microwave

Room, 1 King Bed with Sofa Bed, Hearing Accessible, Microwave

Room, 1 King Bed, Microwave

Studio Suite, 1 King Bed with Sofa Bed, Microwave

Room, 2 Queen Beds, Hearing Accessible, Microwave

Guest reviews of Hampton Inn Albany-Western Ave/University Area

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Albany-Western Ave/University Area

Considering this hotel for your Albany trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $152	26 $207	27	28 $207	29 $182	30 $161	31 $158